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Ive had my HTC Diamond for a few days now and love it!
When I receive a call I can hear the ringtone play but when i answer the phone I cannot hear the person calling via the earpiece. I have to goto loud speaker to hear them and then its really loud.
Am I supposed to hear a voice via the ear piece and if so any ideas on what I can do to ge tit working?
Many thanks.
Lee
djleekee said:
Am I supposed to hear a voice via the ear piece and if so any ideas on what I can do to ge tit working?
Lee
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Just checking, did you remove the original protective plastic layer that came with the phone?
Yes I removed the screen protector that came with the phone in its original state.
I then stuck on the more permanent protector that came with the phone where the cutout whole fits exactly around the earpiece speaker - so I dont think it can be that which is the problem!?
Thanks for replying but I wonder if its just broke?
Just spoken to Orange Customer Care and a replacement handset is turning up tomorrow. Seems like it is broke!
Also it was lucky I rang because they hadnt give me the unlimited internet access that I thought I had signed upto. They had only given me free weekends and were trying to sell me bandwidth at a price! Luckily they changed my tarriff to the free unlimited bandwidth tariff! Yippee!
Lee
(lets hope this one is better!)
I just bought a N1 recently, and am loving it. However, this one issue bugs me to no end.
During calls with my girlfriend, she always complains of my voice being too soft, as if I'm talking from far away. The only solution I've found so far is to cup my hands in front of the mic, or to just speak louder. This is annoying, as I never had this problem with my ancient Sony Ericsson K750i.
I've been looking for an app/way to increase my microphone gain, to no avail.
So..
1. Does anyone else have this problem?
2. Is there a way to increase microphone gain on the nexus one?
Some help would be much appreciated here. Thank you you. =)
I bet this may be a hardware problem, maybe one of your two Mics is not working. I don't have any issues, and I've even left myself messages to hear the phone's sound quality, and its very clear.
The only time I experienced what you describe is when I use the wired head set and the wire is not plugged in all the way which makes the Mic fail. Then it sounds exactly like you said, which makes me very much think its a broken Mic hardware.
Thanks for the reply roger.
Thing is, it's not that i'm VERY soft, just a little too soft for good hearing. If i make it a point to put the mic as close to my mouth as i can it's alright.
The wishful side of me is adamant that it's a normal problem, and just a little extra mic gain would solve it prettily. Now all I need to do is find that app.
RMA-ing the thing isn't the nicest of solutions, because i live in Malaysia, and HTC Malaysia doesn't support the phone. I'll have to get it sent to HTC Singapore, and do the necessary there. No joy.
If you guys have a lead on what to look for I'll be most thankful. =)
There is no thing you're looking for, and it's not a "normal problem", this problem shouldn't exist. The problem is most likely in dual-mic noise-canceling setup, as RogerPodacter wrote above. The only thing you could try is cancel the noise cancellation:
http://forum.xda-developers.com/showthread.php?t=700958
Yeah I don't know then. Like I said, I've plugged in my wired headset so it was not all the way inserted, which disables one or both of the Mics or something. And people say I sound like I'm in a tin can or like really far away and faint. When I push the plug all the way in it returns to normal.
So the first thing I thought of was a problem with the Mic. However only you can tell if you think its your low voice. Maybe you can try leaving yourself a few voice messages at various distances from your mouth then listen to them yourself and judge the quality to see what's going on.
Yea, good ideas roger, jack. I'll follow your suggestions, hopefully they'll solve my problem.
Meanwhile, thanks much for your help. =) you've been awesome.
It may be a microphone issue - my first N1 had problems with the microphone where the other party on the line would only hear digital noise or it would be inaudible what I was saying.
BUT I am now on my 4th replacement and something that everybody, who I talk to on that phone, agrees with is the bad sound quality / microphone quality on the phone. They all say that I am really far away as or it sounds like I am speaking into a tin can. This is across all 4 replacements.
If I use a different phone, they will say "ugh what happened, I can suddenly hear you as if you are standing next to me"
Funny, just about any Nexus review on the net, and just about any of my colleagues using it, are saying the opposite - the call clarity and sound on the other side is excellent, especially in noisy areas, where noise cancellation kicks in. I guess they're all blinded by some kind of group mind control...
Interesting, you actually bring up old threads just to bash N1, whether on real points or with bullcrap. I don't know a real person that would tolerate a bad phone, no matter how much it cost - and definitely don't know any person that would keep constantly complaining about it.
Jack_R1 said:
Funny, just about any Nexus review on the net, and just about any of my colleagues using it, are saying the opposite - the call clarity and sound on the other side is excellent, especially in noisy areas, where noise cancellation kicks in. I guess they're all blinded by some kind of group mind control...
Interesting, you actually bring up old threads just to bash N1, whether on real points or with bullcrap. I don't know a real person that would tolerate a bad phone, no matter how much it cost - and definitely don't know any person that would keep constantly complaining about it.
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Troll? Did you contribute anything to this thread?
When you're on the phone, make sure that you're not covering up the hole for the mic near the camera.
I've noticed that when I have to use my shoulder to temporarily hold the phone up against my ear, the mic will rub up against my shirt, totally screwing up the noise cancellation. I've been told that when I hold the phone that way that it sounds like I'm talking through a towel.
Maybe you hold your phone weird?
erikikaz said:
When you're on the phone, make sure that you're not covering up the hole for the mic near the camera.
I've noticed that when I have to use my shoulder to temporarily hold the phone up against my ear, the mic will rub up against my shirt, totally screwing up the noise cancellation. I've been told that when I hold the phone that way that it sounds like I'm talking through a towel.
Maybe you hold your phone weird?
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No that's not it for me.
Am definitely avoiding the second mic hole.
erikikaz said:
Maybe you hold your phone weird?
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That explains why I can't seem to cradle the phone on my right shoulder. If what you said is true, then cradling the phone on my left shoulder should work fine. I'll try it out. Thanks Erikakaz!
On the microphone issue, I think it's because the way I held the phone when it happened might have placed the mic too far from my mouth. Perhaps the ANC thought my voice is background. I'm now holding the phone tilted during calls, so that the mic's closer to my mouth. (The mic is off center right?)
Seems to work so far.
Sent from my Nexus One using XDA App
When on a call the other person sounds very metallic, but when playing music through the back speaker it sounds fine. Also when on a call the speaker phone sounds fine. Is my speaker detective or is the quality just bad for the ear speaker?
Sent from my HTC PH39100 using XDA App
badboyz said:
When on a call the other person sounds very metallic, but when playing music through the back speaker it sounds fine. Also when on a call the speaker phone sounds fine. Is my speaker detective or is the quality just bad for the ear speaker?
Sent from my HTC PH39100 using XDA App
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HTC phones always have crappy speakers in them. I doubt you have a bad one, it's just that HTC is cheap and won't put in better speakers.
chocodough said:
HTC phones always have crappy speakers in them. I doubt you have a bad one, it's just that HTC is cheap and won't put in better speakers.
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I disagree. Quality isn't bad, volume is the issue.
of the 3 HTC phone i've had here is my raking
1. tilt... by far had the best speaker
2. vivid
3. aria
i'm not impressed with the vivid's speaker but it's not horrible. not something i would choose as to whether to get the phone or not.
well I mean does anyone else's sound like they have their ear on a tin can?
I'm not having issues with my earpiece speaker but I am with the back speaker.. I can get a call and it is SUPER loud, so much so that the speaker actually distorts. I've tried turning it down but I have "pocket mode" on, so it boosts the volume, weird thing is, it's in a case, not my pocket. Could the case be screwing with the phone's ability to "sense" whether it's in a pocket or not? And why in the heck would the speaker even be distorting?! It does not do this when I play music thru it at max volume, by the way..
badboyz said:
When on a call the other person sounds very metallic, but when playing music through the back speaker it sounds fine. Also when on a call the speaker phone sounds fine. Is my speaker detective or is the quality just bad for the ear speaker?
Sent from my HTC PH39100 using XDA App
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I'm having the exact same issue.
Hi,
While calling people there have been several complaints that my voice is very low while on the phone has anyone else experienced this?
Thanks
Yes, a little bit, then I carry on talking and the other party manages to cope. I was assuming my case may play a little part in the problem, even though there is a small pin hole where the mic is.
My case is the official HTC One flip case... You?
Sent from my HTC One using Tapatalk 2
wyase9 said:
Yes, a little bit, then I carry on talking and the other party manages to cope. I was assuming my case may play a little part in the problem, even though there is a small pin hole where the mic is.
My case is the official HTC One flip case... You?
Sent from my HTC One using Tapatalk 2
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Yes it's the same flip case. hmmm. I wonder if there is a way of improving it.
funny I dont get this even though the case covers the mic at the bottom of the phone.
I mentioned on another thread that there is a fault with every double dip flip case. The mic hole doesn't line up with the mic properly!
r89HTC said:
funny I dont get this even though the case covers the mic at the bottom of the phone.
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A little off topic... Thought I would ask Are you the same guy with the name R89SONY? lol
jonstatt said:
I mentioned on another thread that there is a fault with every double dip flip case. The mic hole doesn't line up with the mic properly!
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Dam. Might have to buy a new case.
The thing is I can see that the hole perfectly lines up with the hole from what I can see.
r89HTC said:
funny I dont get this even though the case covers the mic at the bottom of the phone.
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Which case you guys are talking about? The plastic cover which have 3 parts? Or the black flip case wich can let the phone stand up in landscape mode?
cobbcobbdavid said:
Which case you guys are talking about? The plastic cover which have 3 parts? Or the black flip case wich can let the phone stand up in landscape mode?
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The case I am referring to with the issues is the flip case and NOT the one with three parts.
But im not even using a case right now, but im also getting people saying they can't hear me that good, sounds great on my end though.
Sent from my HTC One using xda premium
Try to record your own voice with inbuilt recorder app than play and see. Check if you have case which covering Mic? Try to see if any residuel trap inside the mic hole try to use vaccume cleaner to suck from both Mic. Or try to talk with customer service number and talk very softly and ask if operator can hear your voice properly?, restart the phone and do the same and check if anything improved? Try to record your voice using camera and check. Hope this all step help
Sent from my HTC One using xda app-developers app
I'm having the same problem, I have narrowed it down to being the bottom mic, When in a call, using speaker phone the back mic is on and people can hear me. When headphones are in again, people can hear me, again though the back mic. But when I take out the headphones, and turn speaker off, people can't hear me, unless I'm talking directly into the bottom mic, but words get cut short. Hearing what it sounds like I'm thinking it's noise canalization going on..
tyrant1790 said:
I'm having the same problem, I have narrowed it down to being the bottom mic, When in a call, using speaker phone the back mic is on and people can hear me. When headphones are in again, people can hear me, again though the back mic. But when I take out the headphones, and turn speaker off, people can't hear me, unless I'm talking directly into the bottom mic, but words get cut short. Hearing what it sounds like I'm thinking it's noise canalization going on..
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Having the same exact problem. Using the voice recording app - the volume of a recording using the bottom mic is woefully low compared to using a headset to record.
When using the speaker to answer calls - doesn't exibit this behavior as bad due to the other external mic.
Everyone that is calling me is complaining that they can barely hear me and I think it has nothing to do with the carrier, but all to do with the phone.
My partner's phone is also doing this. Every time she answers a call the other person can't hear her and she almost has to yell. She does have the HTC Genuine case but I've tested calls without this on and still the same thing.
It is the Silver 32GB HTC One ordered through Handtec.
I guess you're talking about the official case which can hold up the phone like the case comes with GSIII ?
I saw two thread complaining the same issue in another forum. However, I have a similar case (but not THIS case) and don't have this problem.
why put on case on HTC One? geez
(Don't mean to troll)
bad mic issue
mr_sock said:
why put on case on HTC One? geez
(Don't mean to troll)
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e: it was a noise cancellation + hole blockage deal for me. seems alright now
I just tested mine and I can hear myself loud and clear.
people I call tell me it's like I am sitting next to them when I call
Sent from my HTC One using Tapatalk 2
I have had other people tell me they can hear me, and I would move the phone and then they would say I'm perfectly clear.
I'm talking moving it a couple inches farther from my mouth. But then speakerphone works fine. I happen to believe it's cancellation taking us out as well.
I've had several people complain about the quality of my calls since getting the Note 4. I mainly use the speaker phone and it seems that it's very picky on positioning to work perfectly. Sometimes people say they can't hear me, sometimes they say there's a lot of echoing, it's pretty frustrating. I'm coming from a Moto X where I also used the speaker phone extensively and never got a single complaint. Anybody else notice this? Any tips?
No issues here I came from an s5 so call quality still the same for so far
Are you using any case? Are you certain all Mic holes and whatnot are absolutely uncovered?
Good point about the case my wife had a case that affected both call quality and signal
It's not the case, I have the one where the top and bottom mic holes aren't covered at all. The issue is specifically with the speaker phone, normal calls are fine.
Moved thread to Q&A where it belongs. Please post in correct sections, thanks.