My Xperia Z scratches - Xperia Z Q&A, Help & Troubleshooting

I just bought a new Xperia z, few hours later my kid scratched it.. He never told me until I found the scratch... What a waste.... Is it a bad screen...??? Never found scratchesin my Lumia 920!!!!
Sent from my C6602 using xda app-developers app

azharisadig said:
I just bought a new Xperia z, few hours later my kid scratched it.. He never told me until I found the scratch... What a waste.... Is it a bad screen...??? Never found scratchesin my Lumia 920!!!!
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
The Xperia Z has many features, this is one of them:
The Xperia Z features tempered glass and anti-shatter film on the front and back, and high levels of dust and water resistance.
Click to expand...
Click to collapse
Your son scratched a plastic surface.
Take it off, buy a screen protector, and replace.

The xperia z has a glued on anti shatter film that you can remove and replace with any screen protector of your choice. The only downside is that you lose the Sony logo
Press thanks if I have helped
Sent from my C6603 using xda app-developers app

Yeah it's only the anti shatter film. But if you do remove it you will loose the Sony logo. Some people find that a plus. Also some reporting more responsive screen.
Sent from my C6603 using xda premium

Why the Sony logo does not come pressed on the screen but in the film?
Screen Technology?

BR4DOKYBrazil said:
Why the Sony logo does not come pressed on the screen but in the film?
Screen Technology?
Click to expand...
Click to collapse
No one knows, we can only speculate...
Most people think that it's because it's cheaper this way.

BR4DOKYBrazil said:
Why the Sony logo does not come pressed on the screen but in the film?
Screen Technology?
Click to expand...
Click to collapse
To emphasize on the importance of keeping the sheet in place as a part of the phone.
Sent from my C6602 using xda premium

DoCoMo for example put their logo in that position maybe it's a way to allow personalizations

graffus said:
DoCoMo for example put their logo in that position maybe it's a way to allow personalizations
Click to expand...
Click to collapse
This. This is my guess. Sony doesn't have a history of cheating so I doubt that's the reason now.
Sent from my C6603 using Tapatalk 2

In another forum, a guy said he was part of screen technology, which because it is thin, it would be impossible to press the Sony logo.
He had posted a picture explaining!

Yeah really hate the fact the Sony logo is pressed on the film. It's the only reason why I haven't removed mine. I have a hard enough time already telling which way is the right way up. Just hope we don't see another omnibalace design from Sony. The bottom bezel looks much bigger than it should be.
I prefer on screen buttons but I thought that was meant to help reduce the chassis. Maybe Sony was absent at that meeting because the Z is certainly taller than it needs to be.
Sent from my C6603 using xda app-developers app

If you look closer, you'll notice it has symmetrical proportions, so i guess sony guys had that on their minds... ZL is living prof that extra dimensions are here just cause pure esthetics. My only complain... they could have put larger battery also then...
Sent from Sony Xperia™ Z

azharisadig said:
I just bought a new Xperia z, few hours later my kid scratched it.. He never told me until I found the scratch... What a waste.... Is it a bad screen...??? Never found scratchesin my Lumia 920!!!!
Click to expand...
Click to collapse

I cant find anywhere on the net if the xperia logo on the back is pressed into the glass or the 'shatter-proof film'...the reason I ask is that I have protected my screen, but the back has small scratches. Ide hate to loose the xperia logo in an effort to renew its original luster with a new film...anyone know?
​

The Xperia logo in thw back doesn't come out while removing the film.
Sent from my Xperia Z

Check with your country's sony store if removing asf does void warranty before removing it.

Since Sony doesn't want people to remove the screen protector is there any type of anti fingerprint coding on it? I mean If I remove the screen protector will the screen be nice to use or will it just get all smudged in fingerprints that are impossible to remove?

matticitt said:
Since Sony doesn't want people to remove the screen protector is there any type of anti fingerprint coding on it? I mean If I remove the screen protector will the screen be nice to use or will it just get all smudged in fingerprints that are impossible to remove?
Click to expand...
Click to collapse
No coating, just straight glass...but I'd recommend getting a matt finish (anti smudge) screen protector if u are going to remove.. Or unless ur screen is already scratched, simply apply it over the top of the factory one. Couldnt personally tell a difference in responsiveness by doing so.
Sent from my Sony Xperia Z using xda-developers app

Related

[Q] Users with white Sony Xperia Z's - Quick Question

Hi,
Yeah ok I haven't searched if there's a thread on this (if so, don't worry Mods I'll close it). Quick question,
Those with the white Sony Xperia Z, Do you use a case and screen protector? I'm worried my XZ will change color in my jeans or black trousers... I'm particularly worried in the sides. Sony's quality is much better than HTCs so im just worried as im an ex HTC user.
Am I just worried over a silly matter or is it a problem?
Edit - They give us a screen protector... Do they know something we dont?
Thanks all.
Just got it today and im looking to port Sense 5.0 to it
Sent from my Sony Xperia Z using XDA Premium HD
Good to see more devs here
I have the white Z,
3 months now without cover or screen protector and still like a new one.
Sent from my C6603 using xda premium
I've not seen many white XZ around Rome. But from what I've read on some forum that the only part slightly sensitive to external colours is the plastic around the glass. But it can be removed just washing it, nothing permanent seems... :good:
For my white Xperia Z i use front n back screen protection and Spigen ultra slim case...result. In perfect and like New condition peace-out :beer:
sent from my bad-boy-baby XperiaZ
Taylor_Swift said:
They give us a screen protector... Do they know something we dont?
Click to expand...
Click to collapse
That's because there is a factory-applied anti-shatter film on top of the glass which is easier to scratch than the glass is (obviously), so they provide the screen protector because of anticipated higher demand of it.
Taylor_Swift said:
Just got it today and im looking to port Sense 5.0 to it
Click to expand...
Click to collapse
Please don't
Also, your signature is ridiculously large.
Rekoil said:
That's because there is a factory-applied anti-shatter film on top of the glass which is easier to scratch than the glass is (obviously), so they provide the screen protector because of anticipated higher demand of it.
Please don't
Also, your signature is ridiculously large.
Click to expand...
Click to collapse
Sorry. I do a lot of XDA work. Really? Sense 5 and Optimus UI would be awesome on the XZ
Sent from my Sony Xperia Z using XDA Premium HD
Taylor_Swift said:
Sorry. I do a lot of XDA work. Really? Sense 5 and Optimus UI would be awesome on the XZ
Sent from my Sony Xperia Z using XDA Premium HD
Click to expand...
Click to collapse
Hehe, I was just kidding. Definitely couldn't hurt!
I use the case mate tough case and a screen protector, works great and phone is in perfect condition.
Sent from my C6603 using xda app-developers app
I've got a white Xperia Z for 4 mounths now with no case or screen protector, always in my pocket... no color change is noticeable
Thanks for putting the doubt out of my mind guys...
Cause im nice ill thank y'all
Sent from my Sony Xperia Z using XDA Premium HD
gm007 said:
Good to see more devs here
I have the white Z,
3 months now without cover or screen protector and still like a new one.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
This :good:
You can rest easy on this one. I've had mine since the day 3 launched it on their network. No screen protector and no case, although I have a Poetic stand type case for watching videos but that's only been used twice, and not a scratch on the glass or a colour out of place. The only thing I would say is watch the plastic trim around the sides, luckily on the white one its hard to notice but of you drop it a few times the surface comes off.
Mines been dropped off a ladder at work onto concrete, fallen out my pocket whilst mountain biking and been run over by another bike, it's been pressure washed (although the little water sensor things did all turn red at that point) and it's been stood on.
I've never seen a phone that holds up this well to abuse since the old Nokia 3310.
do you still have plans for sense 5 port?
sinnerghost said:
do you still have plans for sense 5 port?
Click to expand...
Click to collapse
Yeah... Just on hold
Sent from my C6603 using xda premium

[Q] Remove tiny scratches on screen ?

Good evening!
I have a Z without any protection film. I have noticed than in some angels or in direct contact with strong light i have TINY TINY scratches on my screen. So my question is: Is there any way of removing scratches from my device? Polish for.example?
Answers will me much appriciated !
Sorry for bad English ..
There should be a shatter proof screen protector already applied on. It came with the phone like that, so you most likely scratched that not the glass itself. Just remove that and apply a screen protector on.
Sent from my C6603 using xda premium
Be aware,when removing factory foil,Sony logo removed as well...
Sent from my C6603 using xda premium
No way to remove the scratches if they are on the shatter proof shield. It's made of plastic.
If you remove it, though, you will lose the Sony logo because it is printed on the plastic, rather than on the body of the phone.
I have removed the pre-applied protector from sony Its the glass itself that have tiny scratches ..
Smurflin96 said:
I have removed the pre-applied protector from sony Its the glass itself that have tiny scratches ..
Click to expand...
Click to collapse
Oh, in that case, getting a screen replacement I think is your only option.
DrKrFfXx said:
Oh, in that case, getting a screen replacement I think is your only option.
Click to expand...
Click to collapse
Okay, so there is nothing else i can do? wont polishing help?
Smurflin96 said:
Okay, so there is nothing else i can do? wont polishing help?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=821129
But that's hardcore.
I was talking about removing the foil, not the scratches...
Sent from my C6603 using xda premium
??
Smurflin96 said:
??
Click to expand...
Click to collapse
Do you still have the SONY logo at the front of your screen??
If you don't then: Well it's your own fault, you asked for it by not using a screen protector.
I don't think we're all on the same page. He could have removed the layer that came with it (with words on it like instructions) and then there's another layer that has the Sony logo.
Like what the above person said,
if you do not have a Sony logo at the front top then you scratched the glass.
If you have the Sony logo at the front top then you scratched the pre installed layer. (this one you can remove and install a new screen protector) if you choose to remove this layer, the Sony logo will be gone. And some say it will void your warranty.
Sent from my C6603 using xda premium
LitoNi said:
I don't think we're all on the same page. He could have removed the layer that came with it (with words on it like instructions) and then there's another layer that has the Sony logo.
Like what the above person said,
if you do not have a Sony logo at the front top then you scratched the glass.
If you have the Sony logo at the front top then you scratched the pre installed layer. (this one you can remove and install a new screen protector) if you choose to remove this layer, the Sony logo will be gone. And some say it will void your warranty.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Like i said in the OP i have no protector on it. That obviously includes the pre-installed (with sony logo) one to. I know i have scratched the glass and thats why i am asking if there is any way to get rid of it, like you do on CD`s , cars , etc
If the scratch not too deep on the glass. U may want read this for polishing tempered glass. Hope helps
Whitefang
Sent from my GT-P7500 using xda app-developers app

No Sony logo under earpiece on front Panel!!!

Hello. Bought a used Xperia V today and when i reached home i looked closely at the front panel of V and i'm shocked to see that there is no Sony logo on front of phone. Other than that every thing on phone looks genuine and its also water proof as checked by the shopkeeper on front of me.
What i want to ask that is its original ? or its chinese made phone ? its model is lt25i. Please answer as soon as possible. thanks.
panjgoori said:
Hello. Bought a used Xperia V today and when i reached home i looked closely at the front panel of V and i'm shocked to see that there is no Sony logo on front of phone. Other than that every thing on phone looks genuine and its also water proof as checked by the shopkeeper on front of me.
What i want to ask that is its original ? or its chinese made phone ? its model is lt25i. Please answer as soon as possible. thanks.
Click to expand...
Click to collapse
I think the screen protector is removed, maybe it was scratched.
trickymoon said:
I think the screen protector is removed, maybe it was scratched.
Click to expand...
Click to collapse
yes screen protector is removed. is sony logo is placed on screen protector but not on glass ?
are you talking about plastic screen protector or scratch resistant glass ?
the sony logo is on the factory fitted screen protector that many users remove. It is nothing to worry about
thank you all for your replies. i was worried about it but now i'm relaxed. thanks.
So the sony logo is removeable? Interesting..same as xperia z?
Sent from my LT25i using xda app-developers app
Oh, that is ugly. they put that logo on the screenprotector?
on my Xperia T i have both logos on the glass, removed the screenprotector and still have sony and xperia logo
*snip*
Christophelaures said:
AFAIK, this plastic screen protector is there to make the screen "shatterproof", which is true because when the glass screen shatters, the plastic cover will hold it together. I'm still wondering why they put the sony logo on there
Click to expand...
Click to collapse
for me its not a problem at all. even the "SONY" logo removed, its still a sony product. the performance and quality is still the same with or without the sony logo. i just scared if i remove the screen protector along with the sony logo my phone will turn into an iphone.
yuskhayru said:
for me its not a problem at all. even the "SONY" logo removed, its still a sony product. the performance and quality is still the same with or without the sony logo. i just scared if i remove the screen protector along with the sony logo my phone will turn into an iphone.
Click to expand...
Click to collapse
Was thinking wanna cut the sony logo out ans put under the capacitive button.. XD
Sent from my LT25i using xda app-developers app
trickymoon said:
I think the screen protector is removed, maybe it was scratched.
Click to expand...
Click to collapse
well for my case its a sony xperia z3 and has no front logo yet the screen protector is still on. is it a fake??

Worth lost sony logo?

Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Click to expand...
Click to collapse
you can ask this guy in the comments:
http://www.youtube.com/watch?v=Pzxq-90NUIY
matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
I removed the original screen protector and bought a new one on ebay. Definently less fingerprints.
Lucian5800 said:
I removed the original screen protector and bought a new one on ebay. Definently less fingerprints.
Click to expand...
Click to collapse
I will do that, thanks for that.
Sent from my C6903 using xda app-developers app
Lucian5800 said:
I removed the original screen protector and bought a new one on ebay. Definently less fingerprints.
Click to expand...
Click to collapse
How you remove the stock protector?
Like the guy from the video with scalpel or another way?
I'm afraid not to damage the screen while I removing it
I don. t get why would anyone remove Sony shatter proof screen protector...
I just don't, there won't be any real difference in screen quality. Only difference is that you will loose some protection. And if you are worried about fingerprints, oh please. Just put another screen protector on top of it..
DefunctiO said:
I don. t get why would anyone remove Sony shatter proof screen protector...
I just don't
Click to expand...
Click to collapse
Because is shattered?
matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
I took it off both my Z and Z1. The sony ASF has an adhesive on it which I think affects screen quality I mean how can't it. I find I have better contrast without them. Plus the phone looks more monolithic without the sony logo. But there have been discussion about loss of warranty once you remove it.
bodson66 said:
I took it off both my Z and Z1. The sony ASF has an adhesive on it which I think affects screen quality I mean how can't it. I find I have better contrast without them. Plus the phone looks more monolithic without the sony logo. But there have been discussion about loss of warranty once you remove it.
Click to expand...
Click to collapse
i already do'nt warranty, so for you is better?
matheus_sc said:
i already do'nt warranty, so for you is better?
Click to expand...
Click to collapse
I found it to be better, but I'm not saying its a huge difference but i do find it to be better
I'm really close to removing mine. It scratches so easily! Never had a phone that got this many scratches in a week and it's not like i'm doing anything out of the ordinary with it.
Why put super tough glass on the phone and then cover it with a film that scratches?
white lie said:
I'm really close to removing mine. It scratches so easily! Never had a phone that got this many scratches in a week and it's not like i'm doing anything out of the ordinary with it.
Why put super tough glass on the phone and then cover it with a film that scratches?
Click to expand...
Click to collapse
you are not alone, many of us have wondered why they do this. Every other manufacturer seems to have this anti shatter built into their screens. I'm not sure if its because sony doesn't use gorilla glass or some thing. The only this to remember that after you remove it the glass doesnt have an oleophobic coating. The ASF also leave a kind of stick residue. I use nail polish remover to get it all off. Then put a glass screen protector over top of it to give the that coating.
---------- Post added at 08:28 PM ---------- Previous post was at 08:27 PM ----------
bodson66 said:
you are not alone, many of us have wondered why they do this. Every other manufacturer seems to have this anti shatter built into their screens. I'm not sure if its because sony doesn't use gorilla glass or some thing. The only this to remember that after you remove it the glass doesnt have an oleophobic coating. The ASF also leave a kind of stick residue. I use nail polish remover to get it all off. Then put a glass screen protector over top of it to give the that coating.
Click to expand...
Click to collapse
Also my Xperia ZL when I took it off still had the sony logo etched on so same question why sony why
Do you know if the back anti shatter film also has Sony logo on it?
Sent from my C6903 using Tapatalk
I'm interested too. I do not think will void the warranty unless you destroy your screen.
My question is, once you remove it what will you apply on your screen? I tried every good film screen protectors and no one is really oleophobic and without reducing the screen quality. Also seems on the market there aren't films or tempered glass without holes for the camera and sensors which I think is very annoying since they'll become dust magnets. Suggestions?
Sent from my C6903 using XDA Premium 4 mobile app
I removed Sony SP from my Xperia S and I didn't get anything...
No better contrast, not even better or precise touch.
But XS don't have Sony logo on SP it's on the glass... I just applied invisible screen protector from eBay (applying with water) and I still use that phone...
But I won't peel SP from Z1 - I just applied same protector (Invisible SP) front and will soon apply one to back and it's awesome...
For me, there's no reason for peeling original SP down...
Sent from my Z1
matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
If anything goes wrong in the future and you have to send back your device to customer service they'll say that warranty is lost... or they'll charge you extra money.
Personaly I bought Muvit Matt screen protection and I have no more fingerprint, the feeling is different from, for example, the Spigen Crystal Clear one which has a good feeling when touching the screen but with its fingerprint counterpart!
matheus_sc said:
i already do'nt warranty
Click to expand...
Click to collapse
If you say that because of BL unlock then it is not sure warranty is 100% lost Sony' s unlock BL website says :
Please note that you may void the warranty of your device and/or any warranty from your operator if you unlock the boot loader
Click to expand...
Click to collapse
I know it's sounds weird that removing a plastic layer (which is a kind of physical protection) will void warranty and not totally for a bootloader unlock but that's their position for now...
babylonbwoy said:
If anything goes wrong in the future and you have to send back your device to customer service they'll say that warranty is lost... or they'll charge you extra money.
Personaly I bought Muvit Matt screen protection and I have no more fingerprint, the feeling is different from, for example, the Spigen Crystal Clear one which has a good feeling when touching the screen but with its fingerprint counterpart!
If you say that because of BL unlock then it is not sure warranty is 100% lost Sony' s unlock BL website says :
I know it's sounds weird that removing a plastic layer (which is a kind of physical protection) will void warranty and not totally for a bootloader unlock but that's their position for now...
Click to expand...
Click to collapse
This is untrue
I have returned my xperia T phone for a cracked screen after taking off the factory fitted screen protector and I got replacement with no questions asked
This is in the UK
I have also never seen it written on a sony website or contract that this will void warrenty
gregbradley said:
This is untrue
I have returned my xperia T phone for a cracked screen after taking off the factory fitted screen protector and I got replacement with no questions asked
This is in the UK
I have also never seen it written on a sony website or contract that this will void warrenty
Click to expand...
Click to collapse
We asked a Sony rep (or a community manager) in french forum and that's what he told us.
Now I guess it depend on the service center or the country.
Also I don't know if it is the same policy for T and the Z line (waterproof, all glass etc) ?
Anyway maybe I'm wrong but I still won't take the risk.
babylonbwoy said:
We asked a Sony rep (or a community manager) in french forum and that's what he told us.
Now I guess it depend on the service center or the country.
Also I don't know if it is the same policy for T and the Z line?
Anyway maybe I'm wrong but I still won't take the risk.
Click to expand...
Click to collapse
yes, it may be country specific but I have the same contract on my Z1 as I did with my T
Plus unlocking the bootloader definitely voids warranty so if you have done that you may as well take it off
I asked on sony xperia twitter account, we'll see if they reply.
For the BL I just report what's on their site, the use of "may void" is different of just "void", I guess they have a tons of advocates who carefully pays attention to each word used on their site.
I remember a while back reading something about Arc S (here on XDA) where they said that if the repair has nothing to do with the BL unlock then the warranty still works.
If your T was unlocked and they repaired the screen for free that means warranty worked even if the screen has nothing to do with BL unlock...?

How likely Xperia z screen get cracked if I bought one

I'm Planning to buy Xperia Z, the thing is that I heared about Screen getting cracked by itself, and i'm not satisfied with Xpetia ZL's Design
So If I bought Xperia Z, What is the percent that I Will get a cracked screen
Sent from my ST25i using Tapatalk
Never had problems with my XZ(actually three of them).
Were bited by my dog, nothing related to screen build qualities
Sent from my C6603 using xda app-developers app
yousefs said:
I'm Planning to buy Xperia Z, the thing is that I heared about Screen getting cracked by itself, and i'm not satisfied with Xpetia ZL's Design
So If I bought Xperia Z, What is the percent that I Will get a cracked screen
Sent from my ST25i using Tapatalk
Click to expand...
Click to collapse
If you want it in percentage, then I'd say it will be around 0.25%
0.00001% will the screen crack without a reason.
Just make sure you have a screen protector and/or a case. I've got a case which protects 90% of the phone (only the sides are open and i've got a glass screen protector. So I'm not afraid AT ALL! when my phone falls.
I'll get screen protectors and cases, but, Google: Xperia Z screen Crack
Sent from my ST25i using Tapatalk
Xperia Cracked screen
yousefs said:
I'm Planning to buy Xperia Z, the thing is that I heared about Screen getting cracked by itself, and i'm not satisfied with Xpetia ZL's Design
So If I bought Xperia Z, What is the percent that I Will get a cracked screen
Sent from my ST25i using Tapatalk
Click to expand...
Click to collapse
yousefs said:
I'll get screen protectors and cases, but, Google: Xperia Z screen Crack
Sent from my ST25i using Tapatalk
Click to expand...
Click to collapse
Hi,
I got my Xperia Z1 Compact yesterday. I even left the original screen protector on the device (untill I get the clear screen protector). And I put a Case-Mate Tough Case on the phone. So its safe I would say.
Within 24 hrs (10 of which were sleeping hours) I noticed a crack in the screen. The phone just lies on the table getting charged.
I contacted the retailer, and as I'm writing this message, I'm waiting for their answer. Anything less then new phone will statisfy me.
The phone hasn't actually been used, exept for a few whatsapps, and 3 calls.....
So, they say it is a great phone.....it is, but with cracking screens i don't know. As a matter of fact, I searched for Z1 Compact problems, but didn't find the self cracking screen issue's.....
Mine cracked from being carried in my pocket with case and screen protector. I think Sony is just inconsistent with build quality I would get something from another manufacturer even though I really liked the Z.
Sent from my HTC_Amaze_4G using xda app-developers app

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