Google Voice Integration Issues - Sprint HTC One (M7)

So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?

I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.

p3tr0s said:
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
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Click to collapse
Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?

chinbags said:
Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
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Click to collapse
I'm not the most knowledgeable on this but Im about 99.9 percent sure there's no way either could cause your problem. Its something with the service programming either on googles end or sprints end.

This may be somewhat helpful I use Google voice for my voicemail.when I installed and provisioned it at the last step it gave me an error and said it could not save numbers but it does work!
Sent from my HTCONE using Tapatalk 2

When I set mine up i don't recall getting any errors

chinbags said:
So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
Click to expand...
Click to collapse
I would de-integrate then call up Sprint and have them push a hands free activation to your phone. Wait 30 minutes then try re-integrating with Google Voice. I know this error happened frequently in the beginning with accounts that were integrated and then they switched phones without de-integrating first. I use the Sprint-GV integration and its why whenever I switch phones, I always de-integrate first, activate the new phone, then re-integrate with GV. Hope you get it figured out soon.

Thanks for the input. You guys were on the right track. My third hour long call got to the issue. Seemingly my phone wasn't fully provisioned and it was a network error but my activation of Google voice kicked my network completely out of sync. Still all a little strange but I'm back up and running. Hopefully when I re enable gvoice I won't get the same error. I was also told the first two people I spoke with should of seen this....I guess you gotta be lucky with who you get on the phone.
Sent from my HTCONE using xda app-developers app

Related

Google voice.

Any one having trouble getting there Google voice to work on the captivate
Sent from my SAMSUNG-SGH-I897 using XDA App
No problems here, working great.
Mine works great, although it took me FOREVER to get it to work correctly and set up.
Also I notice the speaker volume when trying to play messages through speaker phone is horribly low.
Yeah I had problems at first. I got a phone number with my name in it, but it didn't have a location and no one could call me. I had to pay 10$ to switch my number to a local one but its all good now.
Also, doesn't make calls on my wifi b/c internet keeps dropping, but I don't blame it. My wifi sucks.
You have to go on the google voice website and activate it
Sent from my SAMSUNG-SGH-I897 using XDA App
smeltn said:
Mine works great, although it took me FOREVER to get it to work correctly and set up.
Also I notice the speaker volume when trying to play messages through speaker phone is horribly low.
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Click to collapse
Same here, the message volume is so low you really cant hear it. Other than that everything works for me.
Wrong person when hit voice mail...
I've posted this question in Google's Help area, but I almost never get replies on messages there. Trying here.
When someone forwards to voicemail (Google VM), the recorded name that plays is not mine. I have recorded my name again; played it back on the WEB, and it is me; but if I dial my phone and go to VM it is a different person that says the recorded name. To answer the first obvious question, I am sure we are using the right number
I did see in the Google help section that someone fixed that problem by disabling Google Voice on their phone and re-enabling it.
Interestingly, I do have the Voice Mail Carrier in my phone set to 'My Carrier', which would be AT&T. I"m not sure of the significance of changing that. My presumption is that if it rings long enough it may go to AT&T voice mail instead of Google Voice mail. But in the end, I don't believe that has anything to do with my problem.
But even though I don't think this is part of my problem, I did try to set in my phone to send voice mail to Google Voice. When it went to the network it comes back with message "Voicemail number change unsuccessful. Please contact yoru carrier if this problem persists."
I guess if I can come up wiht correct settings that will be helpful. Everything I find in the Google help for setup is about setting it up on the web, and not the phone.
Later I found that you can enable/disable Google Voice Mail on your phone from the Google Voice Mail web site by dialing numbers into your phone. I have tried that twice now, and it still is playing the wrong name . ( I am confused about the setting mentioned above on the phone).
So, any suggestions on clearing up this problem?
smeltn said:
Mine works great, although it took me FOREVER to get it to work correctly and set up.
Also I notice the speaker volume when trying to play messages through speaker phone is horribly low.
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Click to collapse
AGREED! I can't stand the volume of the voicemail!!!
On my post for my problem(above a couple posts), from Google Help Group, I had someone select it as "Answered", and pointed it to a long list of questions, but no answer. I think they must be trying to rack up "I answered it" points or something.
GV seems to be pretty buggy. I may abandon it.
Well, I find using Google Products can be very frustrating. Zero support from Google, and if it is something the community has no idea how to fix, you are SOL.
Not getting any answers on this anywhere.
I had the same problem when setting up my Aria, before I got my Captivate. It would not change the forwarding numbers. I had to change the forwarding number manually on the phone. Settings > Call Settings > Voice Calls > Call Forwarding. (When I got the Captivate I did not have to set up again, AT&T stores the forwarding settings) It also took me a while to get it straight between the difference of the number I forward to, and the number I call when I want to listen.
All in all I thought the Google Voice was a pain to set up, and not as easy to set up as I expected for a Google product. But it does offer features that the iPhone Visual Voicemail did not, like transcribing the message, etc.
I actually would like to use some of the features. But I am pretty frustrated with the bugs. Well, at least, this one bug that I can't get an answer on.
Another bug I experienced, assuming I understand correctly, is that if a 'known' contact calls, it won't ask for the name. But I found the same contact calling me during testing would experienced inconsistently that it would, or would not ask.
If I can just get the darned other person's name from being played when it goes to VM, I'll be able to experiment more.
Oh, one other thing that is happening. Today, I called my Google number, just to see if it had possibly corrected itself. Interestingly it also ran my home phone too, which I had turned off.
So, it just seems not ready for prime time.

[Q] Google Voice

So here's my story. A couple of weeks back I had started to notice that my phone wasn't ringing when people were calling me. Through a bunch of troubleshooting found out that it seems to be my google voice account that is causing my calls to go directly to google voice. I also use google voice on my tablet as it is a lot nicer to do stuff on the bigger screen. When i looked under the settings found there was something about (Sorry this is weird) "dogfood" settings. When i clicked on it it said something about sending feedback. I backed out from there. (A little freaked out as to what that might do.) Did not have this "setting" on the phone. Needless to say I un-installed wiped the tablet. Did the same with the hero. Put new roms on both and I would be able to receive calls for a short period of time. Then after a couple of calls it would start to send calls to voicemail again and I wouldn't be able to make calls out. So finally took google voice off of both the tablet and phone and disabled google voice and now I can make and receive calls.
My problem is really like google voice and want to use it. Anyway around this? Part of the reason that I'm asking is that I see Matt uses google voice too and was wondering if anyone else had been having this problem. I don't know if there is any other app that works similarly if anyone has any suggestions let me know.
Sorry for the long post but its kinda weird and didn't wanna post "Google voice f-ed my phone" and then have to walk everyone through the troubleshooting I had already done.
Thanks.
OK this is going to sound stupid and quite obvious but..in the phone app> menu>more>settings>do not disturb. Is that off or on?
I have been using G-voice for a while now and I have never had any issues. But I do have that "dogfood" under menu on the phone app.
I remember checking on that a few different times because I remembered reading about it some time ago. I don't think that was it. It seems like someone was having trouble with that on the with the aosp/cm thread a long time ago. I was concerned with that dogfood thing but maybe it is nothing. just google having fun.
I will check on the settings thing and flash to DX and test some more.
Thanks for the info. Will let you know.
fargond71 said:
So here's my story. A couple of weeks back I had started to notice that my phone wasn't ringing when people were calling me. Through a bunch of troubleshooting found out that it seems to be my google voice account that is causing my calls to go directly to google voice. I also use google voice on my tablet as it is a lot nicer to do stuff on the bigger screen. When i looked under the settings found there was something about (Sorry this is weird) "dogfood" settings. When i clicked on it it said something about sending feedback. I backed out from there. (A little freaked out as to what that might do.) Did not have this "setting" on the phone. Needless to say I un-installed wiped the tablet. Did the same with the hero. Put new roms on both and I would be able to receive calls for a short period of time. Then after a couple of calls it would start to send calls to voicemail again and I wouldn't be able to make calls out. So finally took google voice off of both the tablet and phone and disabled google voice and now I can make and receive calls.
My problem is really like google voice and want to use it. Anyway around this? Part of the reason that I'm asking is that I see Matt uses google voice too and was wondering if anyone else had been having this problem. I don't know if there is any other app that works similarly if anyone has any suggestions let me know.
Sorry for the long post but its kinda weird and didn't wanna post "Google voice f-ed my phone" and then have to walk everyone through the troubleshooting I had already done.
Thanks.
Click to expand...
Click to collapse
I have a good question... When you installed Google Voice at the setup screen did you hit Next at the first screen that mentions Sprint integration? This is most likely what is causing it sir. Try reinstalling GV. Then open it. When that prompt comes up again hit Skip this time. Then following the remaining instructions. It should work perfectly after this.
It sounds like an initial setup issue. I would reinstall the application again. I've been using GV without any issues.
Actually got it working sorry for not posting back. After formatting boot, system, etc. It started working correctly. Must have been something that wasn't getting erased during the normal wiping between roms.
Google Voice issues.
I too had similar problems and finally thought of going into my actual Google account and changing how Google voice handles my calls. Works ever since I did that.
MattCrystal said:
I have a good question... When you installed Google Voice at the setup screen did you hit Next at the first screen that mentions Sprint integration? This is most likely what is causing it sir. Try reinstalling GV. Then open it. When that prompt comes up again hit Skip this time. Then following the remaining instructions. It should work perfectly after this.
Click to expand...
Click to collapse
I don't know how many times I had to re-install GV on my and my friends' phones before remembering that trying to integrate with Sprint's Visual Voicemail just doesn't work..
fyresoul said:
I don't know how many times I had to re-install GV on my and my friends' phones before remembering that trying to integrate with Sprint's Visual Voicemail just doesn't work..
Click to expand...
Click to collapse
You can integrate, but you might need to go into the actual account (not the app) and make sure that it is set up not to ring to the phone and not the internet number (or whatever that option is). My issue, besides every text message going through GV, was that I couldn't make an international call. I had a credit but it would never go through AND I couldn't make a call without it using GV even when I told it not to. Maybe I should have tried to go into the account to check on that too? LOL I went back to just using GV as my voicemail.
They fubarred this whole integration. In theory it sounded good but update after update they still don't get it.

[Q] Duplicate SMS - Sprint Nexus 6

Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Click to expand...
Click to collapse
I just posted my issue.

Phone automatically hangs up after answering calls from specific contact

I'm on Sprint, I have a Nexus 6 and my wife a Note 4. Over the past week or two I've had an issue where my wife can call me, and immediately after answering, the call will end. This has happened with her calling from her cell phone and her office phone, both of which are attached to her contact. I can call out with no problem, and I've tested calling my phone from different numbers and had no problem. No clue whats going on.
Internet searches have come up dry. Any ideas?
EDIT: Oh, forgot to mention that I'm rooted and running the latest Chroma (5/3/15 r2) and franco combo.
geniustheanimal said:
I'm on Sprint, I have a Nexus 6 and my wife a Note 4. Over the past week or two I've had an issue where my wife can call me, and immediately after answering, the call will end. This has happened with her calling from her cell phone and her office phone, both of which are attached to her contact. I can call out with no problem, and I've tested calling my phone from different numbers and had no problem. No clue whats going on.
Internet searches have come up dry. Any ideas?
EDIT: Oh, forgot to mention that I'm rooted and running the latest Chroma (5/3/15 r2) and franco combo.
Click to expand...
Click to collapse
I think you just don't wanna talk to your wife =P hahaha jk! sorry I couldn't resist.
This is happening to me too. Only with my fiancé. We both have N6's on sprint, and every time she calls me when I answer it immediately hangs up. It never happens when I call her though.
Sent from my Nexus 6 using Tapatalk
I thought it was just me, I'm on sprint too.
Edit: just figured out it was skype after uninstalling it
jdee323 said:
I thought it was just me, I'm on sprint too.
Edit: just figured out it was skype after uninstalling it
Click to expand...
Click to collapse
Its not Skype for me but mine still does it ....
I disabled google voice integration ...and did *38 to disable call forwarding on google voice and mine on sprint now works right
Sent from my Nexus 6
nexus6R3plicant said:
Its not Skype for me but mine still does it ....
I disabled google voice integration ...and did *38 to disable call forwarding on google voice and mine on sprint now works right
Sent from my Nexus 6
Click to expand...
Click to collapse
Went online and disconnected my number from Google Voice, and that *seems* to have done the trick.
Maybe its a feature
Android The Greek said:
Maybe its a feature
Click to expand...
Click to collapse
Having this too. I don't want to remove Google Voice integration though. Any other thoughts? It's my wife's phone also. Funny how it is all our wives/girlfriends and no one else.
Update (6/29): Maybe this is fixed now as I seem to be able to answer my wife's incoming call the past few times now.

Texts stuck "sending" and other issues

Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing

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