Database Develop

Sprint Instability

Had an entire section of town go down yesterday. Showed full signal but everytime anyone attempted to make a call it showed "network failure". Even attempting to call sprint's customer service numbers.
Finally got ahold of sprint via a land line and they claimed the towers show no problems and the network wasn't congested...
It is really bad since I rely on my phone for emergency response. Anyone else notice instability like this lately?

Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
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vader860 said:
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
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Click to collapse
Well we were on the "list" (Tallahassee, FL) but haven't seen much LTE (or any) in Tallahassee... It wasn't just 3g, the entire 1xRTT network dropped (no phone calls, no texts). I am on business so I get to use business tech (instead of consumer tech) and they viewed all the work orders for the towers in teh area. Said there was nothing currently happening that would have caused the entire network to go down and that we aren't even close to 800 SMR deployment (which pisses me off because Sprint coverage inside my office is horrible, while verizon I can get a strong 1x, 3g and LTE (my work phone and air card are all verizon)).

Same thing happened to me a while back, nothing worked, but I was roaming. It lasted for a few days, then when it started working again, I got LTE.

Same thing going on around Philly suburbs. Calls dropping like crazy and horribly slow 3g. When lte is turned on for good, does 3g go back to normal, or stay slower than the 1x speeds I get in some places?

prob tower issues it happens.. has nothing to do with sprint
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thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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Click to collapse
if its sprint's tower issue, then it has everything to do with sprint
since its their towers

flex360 said:
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
Click to expand...
Click to collapse
no its not sprints fault its the vendors fault
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thlinx said:
no its not sprints fault its the vendors fault
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Click to collapse
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.

thlinx said:
prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2
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Click to collapse
How so when Sprint's internal diagnostic tools show the tower is functioning properly (in respect to the Sprint network)?

Its possible that your area is getting 1900 network vision upgrades, which knock you out for about a week.you don't really notice the lte install because you don't have the service, but you are dependent on 1900 for voice so its not pretty. Our area just got the upgrade and we had a lot of unhappy customers, I couldnt call or text for about 6 days. I'm off for a few weeks or I would check it out for you.

No issues
Sent from my One using XDA Premium HD app

So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!

sauprankul said:
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
Click to expand...
Click to collapse
Towers go down. Power goes out, internet goes down.
These things happen. You call Sprint, you let them know. Even if they tell you everything looks good on their end, if they get 5 calls about the same tower, they'll send out an engineer.
Expecting 100% uptime is absurd.

sauprankul said:
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
Click to expand...
Click to collapse
Normally you will just start to see 4g more often. You may some some minor odd behavior because they are up on the tower fooling around but it won't be a big outage. They do one site at a time, and once it's on it has to be tuned for optimal performance which takes a while too.
Sadly your 3g speeds are normal anymore, smart phones now days have completely overwhelmed the marginal capacity that evodo offers. Only thing they can do is to throw more RF carriers up but that can cause interface issues between cell sites and it can actually hinder performance. Areas that have complete lte toll outs do end up with much better 3g since the data hogs are now on lte, I can get about 1.5 down on 3g here where we have both lte and 1900mghz 3g network vision complete.

Same issues in Washington, DC for the Past 3 days. I sure hope its because they are upgrading the towers

Same thing happened in Houston a couple of days ago. One of the three towers in the area I work has been Network Vision upgraded, other two still in the works. Anywho, all of a sudden, no calls/texts for a span of about 20-30 minutes (longer/more in other areas). Sprint: "no issues reported in your area", I was: "yeah, I'm reporting one/some". Everything back to normal, for the time being, super-slow 3G (less than 100kbps). Thank goodness for Xfinity at home/work. I work for a preferred retailer and all we have been advised is that the upgrades are coming and will resolve and greatly improve our (Sprint's) network. Hopefully, the influx of money from the new owners will make it so. Nextel bandwidth/spectrum to be used for LTE, yes you'll need a new phone with correct radio.
Sent from my HTCONE using xda premium

I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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tsdeaton said:
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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Click to collapse
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.

duck9191 said:
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
Click to expand...
Click to collapse
Would be awesome to get this info for Tallahassee fl
Sent from my Nexus 7 using Tapatalk 2

Spotty 4g lte

Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
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Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.

IAmSixNine said:
Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.
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Click to collapse
#Truth
I regret leaving Tmobile. But hey, I hope that with a Tri-Band LTE enabled phone...things should be better. At least in the near future.

centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
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Click to collapse
Random question, but are you using a case on your phone? If so, what kind?
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It's been going on for me since the beginning of July. It's not your phone, it's the awful network. The network has gotten so bad here, my local new station did a story on it since so many people were complaining. Normally I'm not a fan of stuff like this cause the media tends to exaggerate but in this particular case it's as bad as they say. I can have the tower in site and my phone will dump between X/1X/3G/LTE. Constant dropped calls, cutting in & out, unusable data, etc. I have been with Sprint for over 10 years & the network is literally unusable as it stands. It has been getting better over the last few weeks but it's still awful. I can understand some disruptions in service but this has been an ongoing thing for months with no end in site. Poor planning on Sprint's part. As far as LTE being spotty, until LTE gets turned on 800 it's going to be garbage. HTC one doesn't support LTE over 800 which at the moment doesn't matter since it's not on yet but I'm hoping by the Spring new hardware will be out & LTE on 800.

centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
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Click to collapse
if your on a sense rom, ##data#, click edit, enter MSL (if you dont have it, sprint should give it to you), you will see LTE settings and LTE scan settings, (dont remember exactly what they're called) Lower both those numbers to like 30 and 5 or something like that, it will scan more often and while connected to LTE should stay connected longer on a weaker signal....there is a thread on it somewhere...

Sprint website coverage map showed solid 4G LTE coverage

But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.

ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
Call Sprint support...
Good, then we shall fight in the shade!

ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
OC in general is pretty spotty whenever I go there, but that could be the One's weak radio. Either way check out this map.
http://s4gru.com/index.php?/topic/4145-sprint-lte-coverage-maps-via-sensorly/

ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
Get close to a known 4g tower (within a few blocks,) check s4gru.com if you don't know where any are. If you still don't get any, there is something wrong with your phone. Sprint 4G on 1900Mhz is pretty fragile and the One drops it pretty easily, unfortunately the S4 actually is better in this regard.

uh60james said:
Get close to a known 4g tower (within a few blocks,) check s4gru.com if you don't know where any are. If you still don't get any, there is something wrong with your phone. Sprint 4G on 1900Mhz is pretty fragile and the One drops it pretty easily, unfortunately the S4 actually is better in this regard.
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Click to collapse
Is it the metal casing that makes the htc one signal not as good as say the s4's? And if so, can a mod be done to help the antenna get better reception?

dobbs3x said:
Is it the metal casing that makes the htc one signal not as good as say the s4's? And if so, can a mod be done to help the antenna get better reception?
Click to expand...
Click to collapse
No idea really, my buddy at work picks up 4g on his S4 several blocks away from where I can in several locations. I'm actually going to flash another radio to see if it helps. May be worth a shot for you too.
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The Sprint Coverage Map is an approximation. However, I will agree that a lot of the information is not specifically accurate. For example, the map has shown 4G LTE for my town for over 3 months now. Realistically, I've only been picking up LTE for less then a month now. I don't know what criteria they base the coverage map on (or their underlying intentions) but I have always considered it "somewhat accurate."
The HTC One doesn't help itself either. My wife's Note2 picks up solid LTE in our house; whereas my One can barely hold a 3G reception sitting next to her.

demo27vol1 said:
OC in general is pretty spotty whenever I go there, but that could be the One's weak radio. Either way check out this map.
http://s4gru.com/index.php?/topic/4145-sprint-lte-coverage-maps-via-sensorly/
Click to expand...
Click to collapse
uh60james said:
Get close to a known 4g tower (within a few blocks,) check s4gru.com if you don't know where any are. If you still don't get any, there is something wrong with your phone. Sprint 4G on 1900Mhz is pretty fragile and the One drops it pretty easily, unfortunately the S4 actually is better in this regard.
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Click to collapse
followed the link, interestingly, saw the coverage all along the road, I think it should be one or two person with the app driving through and sent back the signal strength. The real coverage should be wider, cause I don't know any antenna will transmit such a pattern

They have technician that have receivers in their vehicles and as they drive around doing work they collect the signal data.
Good, then we shall fight in the shade!

98882332 33
ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
Sprint really just needs to work on their coverage, they told my mates and I that they would have lte over here by the end of LAST April... nothing. We have 4g signal here, I know this because my old htc evo picked up 4g signals at home, but now that i'm using the one, it has no backwards compatibility with 4g and can only use 4glte, so the unlimited data im paying for is pointless because when i'm home I use wifi since its faster than the 3g i'm picking up (obviously). Really considering the switch to T-mobile when my contract is up.

ctiger said:
But my HTC ONE has no 4G at all, and I checked the whole area, not just one spot. I tried update my profile(No idea what's that for) and PRL, and nothing helps at all. Also, after update profile, I actually got stuck, lost cell connection for all. But that's a separated issue I'll say. I guess it should be that Sprint faked their coverage( I turned on my ATT phone with Tmobile sim, solid 4G LTE) just to get subscribers, and I'm pretty upset that with all the seemingly good news about Sprint, the real steps are so small, compare to other 4 carriers.
Do you think the phone itself is on the fault? I'm in the Irvine CA area, might be part of the Santa Ana market they are talking about just went online with 4G, which is just not true.
Click to expand...
Click to collapse
The phone isn't at fault. I had the same problem, sprint still shows i'm in a good LTE area and there's nothing here lol. Tested on 4 different devices.

evrdrandosity said:
Sprint really just needs to work on their coverage, they told my mates and I that they would have lte over here by the end of LAST April... nothing. We have 4g signal here, I know this because my old htc evo picked up 4g signals at home, but now that i'm using the one, it has no backwards compatibility with 4g and can only use 4glte, so the unlimited data im paying for is pointless because when i'm home I use wifi since its faster than the 3g i'm picking up (obviously). Really considering the switch to T-mobile when my contract is up.
Click to expand...
Click to collapse
Man, 4G wimax is not 4G LTE, and Sprint will not do anything with the wimax anymore. But I agree with you on Sprint needs to work on their coverage quick.
ajent said:
The phone isn't at fault. I had the same problem, sprint still shows i'm in a good LTE area and there's nothing here lol. Tested on 4 different devices.
Click to expand...
Click to collapse
Well, as demo27vol1 posted the s4gru link, there should be 4G coverage on many parts of the place I am at, that site should be from crowd source, not Sprint. What I found is, if I look at the s4gru's coverage very carefully, I can find one place with much stronger signal, where my phone can get 4G, (I'm not driving around with that map and my phone to try to map the coverage myself, I just went to that place and saw 4G and come back to verify with others' report and found it's relevant.) So I do think the phone is at fault now, means it has some problem with the 4G that it can't get the signal if it's weaker. I guess we should discuss this a lot because I would like everyone having similar experience to be aware of the problem.

It's generally understood at this point that metal phones get worse reception. HTC devices do not have a good track record of having good reception on Sprint as it is (Evo 4G LTE for example).
Most people who have compared the HTC One to an S3/S4 have found that the HTC One gets similar or slightly worse coverage (especially regarding 4G LTE). There are a few who say it's better on the One, but they are in the minority. The largest issue I have noticed on the One is that once it drops the 4G down to 3G, it requires an act of God to make it want to go back to 4G if your 4G signal is only marginal.
This is only a real problem because Sprint's 3G is so bad that a terrible 4G signal is actually faster and more reliable than full bars of 3G in many areas.

I agree, my GF has the GS4 and it holds on to the weak LTE signal for dear life while my One prefers not even to try to get it lol
sometimes i'll 4636 and force it out of spite

Sprint network is horrendous.

Been waiting for the 4g since 2010 and I've had enough. Time to go to T-Mobile.
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thinking about doing the same thing, I'm in Queens and it sucks haha
just worried about building penetration with them, especially in NYC

Yeah I hear you. I got sold on it today at work. One of my guys has been with T-Mobile for years I did a speed test and you see the results. He did it with his Samsung note 3 and got 29 mbps download and close to the same on upload. Frigging amazing. It's faster then my Wi-Fi on comcast at home. Time to make a move. Sad thing is I've been with sprint since 2000. Gonna be weird.
Sent from my HTCONE using XDA Premium 4 mobile app

I have been with Sprint over 10 years now. I don't know how much more I can take either. The network is so unstable in my area. Constant dropped calls, 3G is to the point where even at full signal I have to do toggle airplane mode for it to kinda work sometimes. 4G signal strength is a joke. Tri band is coming very soon but I'm just so so so tired of waiting.

You think your speeds are bad?
Sent from my One using XDA Premium 4 mobile app

Here are results from my newly upgraded Network Vision Tower not even a mile away from me just down the road.
Sprint 3G with "great signal".
Verizon 3G will usually run faster than 4G Sprint LTE. Even though I'm very close to the tower, it constantly cuts in and out. The speed sucks.
Thank god for Comcast. I know a lot of people hate them but I am very happy with my connection except for netflix congestion which should be fixed soon. I usually am above my rated speed even at peek times.
My tower is absolutely pathetic. They aren't all done but my tower has been borked since July of 2013. Now 3G pretty much doesn't work at all.
The only thing that is nice is I now have an HD Voice tower which does sound awesome when it works when talking to someone else with Sprint on an upgraded tower. That's if it can actually hold a call.
Dan Hesse is still promising a Super 4G network to rival the competition when he did a recent interview on Mad Money seen here.
The build out is taking way too long. I know a new network is not built overnight but it's absolutely awful. It's so bad my local news did a story on it cause so many viewers were calling in wanting them to do a story.
I'm still holding out for Tri-Band is the only hope left, but I just don't know how much more I can take.
At least your guys 3G "works" if you want to call those speeds "working"

I have the same results in maplewod, voice in my house is terrible always getting dropped. I manage to get pretty good 4g in bloomington, but I am not in bloomington that often. perhaps if sprint actually buys t-mobile that will help things along.

drifty999 said:
I have the same results in maplewod, voice in my house is terrible always getting dropped. I manage to get pretty good 4g in bloomington, but I am not in bloomington that often. perhaps if sprint actually buys t-mobile that will help things along.
Click to expand...
Click to collapse
A lot of the towers around here are just borked. What I have been reading it's the hand off between new equipment to older legacy equipment. So eventually it should all be replaced but yea pretty much anywhere in the metro it sucks big time. Most of our towers should be getting 800 MHz & 2.5 GHz LTE in the coming months. I will be upgrading to the next HTC in tri-band flavor. We *should* see awesome speeds on the 2.5 GHz band since we were in a wimax market. We will see how the handoffs go between the 3 frequencies. I'm expecting dumped signals & dropped connection but it's suppose to be seamless.

The fastest I got out of Sprint

Here's what I'm looking at
And that's after most of the university students went home for spring break. Usually at 4 AM the speeds skyrocket though I've hit the max that our 3G supports (I probably have insomnia)
Sent from my HTCONE using Tapatalk

luigi311 said:
Here's what I'm looking at (IMG quote removed)
And that's after most of the university students went home for spring break. Usually at 4 AM the speeds skyrocket though I've hit the max that our 3G supports (I probably have insomnia)
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Click to collapse
I don't have any problems for the most part in the north east. Almost always 4g (LTE) and only occasionally does it drop to 3g while driving on highways.
I can stream netflix while driving and it only occasionally has to buffer.

Fake service? T-Mobile.

I'm not the only one getting the b.s service right? I have unlimited high speed LTE and see the image for what I get with 3~4 bars of LTE I've had this problem since my s4 and note 3 and now on note 4.

Have you tried a new SIM?

I get this sometimes too on the tower by my house. It is super fast on some towers but others have speeds like you are showing.

Yea. Sometimes it shows good reception and then I get nothing. What helped me at work is getting that signal booster. You can get it at a local T-mobile store for free. ($25 deposit? Don't remember)

This thread talks about the cell spot router and the signal booster:
http://forum.xda-developers.com/showthread.php?t=2975376
Honestly, I've never had better service, however.

It's a speed test issue not a service issue. Had the same thing tried a different test and fixed it.
Sent from my SM-N910T using XDA Free mobile app

Not a speed test issue, I know by now T Mobile is a pretty good liar about there LTE coverage. Here's a speed test done at home the previous one was at school. Also I was a sprint member before and there 3G was quicker then T Mobile 4g ( not lte). Also if you guys flash a AOSP rom you'd see what your service signal actually is. (I'm stuck on TouchWiz because of wifi calling) I get no bars at work because of environment, can't blame T Mobile for that.
Also another noob question if I have bars but no Internet why can't I call or text? Aren't those bars for voice and text?

I take some issue with your wording of this. T-Mobile's service is not fake, and they don't lie about anything. You have to understand that EVERYTHING on a mobile device is subject to far too many factors for me to name, and everyone will have a different experience. Just because you have not had a good one doesn't make their service fake or them liars. There is no "best carrier", other than what's best for YOU. If you had a good experience with Sprint, go back to them. I hate Sprint, and I'll never have them again. I've had great experiences with T-Mobile, and it continues to get better for me under John Legere's captaincy.
Also, for the record, speedtest.net is not a definitive test.

I'm not saying sprint is better but it's ridiculous how anything but lte is good on TMOBILE most of the time 4g or edge on TMOBILE time out can't even load a simple page. They don't cover a lot of what they say on there map for LTE and most of the time I don't get speeds I'm told to get even when my phones are indicating LTE with more then enough bars. Also why do the signals change when I'm on AOSP? I get what AOSP is saying LTE speeds when indicating LTE. I don't have to do a speed test to tell me if I'm getting good Internet speeds my phone also indicates it on the top left of what it's using and sometimes LTE is really good but most of the time it's pretty unreliable and slow.

To argue T-Mobile's side. I get H+ in areas at work that my Verizon note 3, whether on Verizon or T-Mobile got no service, and it speed tests a very usable 5mbps. It will get even better with band 12 turned on.

I wish I got that, I get around 25~100 kilobytes

I never see anything above 3-8 mbps , one time i saw 20, but that was one time.

Even I get 25+ now and then but never stable and most of the time on b.s h+

Ive had the same issues but what i found is that i have to switch or force my phone to 4g for a while and then back to LTE. On LTE there are times where i will be 20+mbps down and then ill be at less than one in the same building. What i did is force it to 4g and it was actually faster. I dont know why this helps it but it has for me. I then switch back to LTE whenever i seem to remember to switch it back. I called tmobile and they had be turn off the phone for a few minutes and then turn it back on and at the time, it fixed the issue but i havent been able to get that to work any other time.

Didn't even see this when I made my thread. I've been about a month now with worthless service on T-Mobile. Whole reason I left Verizon for T-Mobile is because I got service at work where I stream Netflix, Pandora, etc. Now I can't even do that. I get H+ in my work building.
I have -58dBm signal strength usually which shows as full bars and I can't even load web pages. Get random bursts of slightly alright speeds which quickly goes away. Usually 1mbps down. Was getting 5-6mbps down. Now I really get .18 Mbps down or less.
Sprint has zero signal at work but Verizon does. Pisses me off I left Verizon for T-Mobile when I don't even get the service I did anymore. They always tell me everything is fine too.
Sent from my SM-N910T using XDA Free mobile app

Tmobile working great here.

Yup and every time you call me "tower us being worked on" good one.

Signal at location
Attempting to run speed tests
Finally runs
You can't tell me this isn't pitiful. That is good signal. Should be able to be usable. Hell on Verizon with 3G same spot I used to be -90 and worked fine.
T-Mobile used to work here, not sure what happened.
Sent from my SM-N910T using XDA Free mobile app

Working great here.

I get anywhere from 25-65 down where I live with T-Mobile and I'm not in a major city what so ever