[Q] Daily lock up while charging - One (M7) Q&A, Help & Troubleshooting

Hello,
I am currently using an ATT branded 64 GB HTC One. The Phone is locked and stock except for a few play applications I've downloaded
Nearly every day that I connect the phone to the charger for an extended period of time I will come back to it and it will be frozen, the notification LED will be solid just like its charging normally but the screen will not wake, when the phone is disconnected from the charger the LED stays solid red as if it was still plugged in. At this point I will hold the power button until the phone powers off (or at least seems to, the screen backlight is not on and the LED goes black) and then hold the power button again and it will boot. The more serious problem I've been running in to is after powering down the phone down sometimes it will not power back on again regardless of how long I hold the power button for (I haven't gone over 1:30 of holding the button often but I have tried it). The phone seems dead for either a few minutes or a few hours. Here are some other observations I've made...
- I've had the phone "lock up" on 3 different chargers, HTC bundled charger, generic USB, and the one bundled with my Nexus 4.
- I've thought maybe the phone isn't charging while I am away and when the phone will not wake up maybe it is completely dead so I've hooked it up for about ~15-60 minutes and tried powering the phone up on the above 3 chargers, a Lumia 920 charger, car charger, and charging off computers USB port. None of these seem to have any affect on waking the phone up.
- The time between powering off and when it will power back on seems to be getting longer? I am currently with the dead One, it died about 12 hours ago before bed, tried to power it on last night and again this morning after leaving it on the charger. The closest to powering on that I got was the screen flashed white for a millisecond. Tried to power it back on many times this morning and no go.
- The phone hasn't frozen away from home, but I've only charge it from USB from my PC at work.
Right now I am leaning toward contacting ATT to see if I can arrange an exchange, I'm out of ideas at this point.

Related

[Q] Brand new Nexus One can't be powered on

I have a brand new Nexus One bought on last year April. For some reason it wasn't to be used. Yesterday, I got it out of the package and charged it for ready to be powered on. Unfortunately, it reacted nothing as I pressed the power button! I took out the battery and put it into other Nexus One, it showed the battery was 100% charged.
I took back the battery and repacked it to this new Nexus One. I tried to press the power button more and more with data cable connected pc. Nothing happened. Just one time, the sceen lighted on and the "X" in four colors appeared! I didn't know why it was powered on. Maybe I pressed the trackball or volume up/down buttons, God know it.
The X sceen lasted almost for ten minutes and then sceen was off! Yes. It shutdown! I can't power it on anymore!
It seemed the hardware was OK. It may be the locked by the outdate android system. The android prestored in this phone is version 2.1.
Any advice is welcome. Thanks.
Can u you go in fastboot? Press power button+trackball..if so then you can recover your phone by unlocking bootloader and falshing custom recovery.
Sadly, It can't be power on and go in fastboot by pressing trackball+power button.
Any more advice?
Check the battery terminals just to make sure they're not dirty.. Sadly, you MUST be able to at least be able to boot something (hboot/fastboot) in order to troubleshoot anything software related. Sounds like you've got a hardware issue that could be one of (literally) a million things.
Sell it on EBay for parts. You can probably get $50-$60
you could try pressing pwr/vol-/trackball all at same time, hold down for around 30 seconds to make sure
commonly known as 3 finger salute
try power on without sdcard by manual methods and plugging in and plugging in with no battery
I have seen a video on YouTube on how to fix the power button which is known for messing up and how to turn it on. Search YouTube
Sent from my Nexus One using XDA App
is it that the power button is not working? that would be weird for a new phone though.
have you tried to turn it on using the "jump start" method?
connect the cable. led the charging led come on. remove the battery, wait for the led to go off (while cable is still connected) then pop the battery back in.
see if you can get it to start that way
When you plug charger cable in your Nexus, does the orange or green LED go on?
If one of them does and stays (green for full battery, orange otherwise) - then your problem is most likely the power button. It may not be the only problem, but at least the one that's stopping you from turning on your phone. You can try "jumpstarting" it by inserting battery while charger is connected.
If you don't see LEDs when plugged in - your phone is done.
If you see blinking LEDs - battery terminals might need cleaning/fixing, it usually happens when the battery is out of the phone.

[Q] Is my Nexus 7 dead? Please give me options to charge/turn on

Good evening everyone, I have a Nexus 7 8gb, but the thing is, I cannot turn it on now.
It happened as follows:
I was using it every now and then, mostly to read and play.
I was using the charger to charge my cellphone too (XTC Explorer) as it was a lot faster, being 2amp/h.
I updated the cell to 4.1 and at the same week noted the battery wasn't running that long, but blamed it to the rom.
The cellphone also took a lot longer to charge with the nexus charger, yet again I blamed the rom.
I noticed the Nex was at 8% while reading so decided to charge it, but I guess I forgotten.
The next time I wanted to use it it wouldn't turn on. I figure it had no battery.
I plugged the nexus charger to the nexus a whole night and in the morning it still wouldn't turn on.
I figured something must be wrong with the charger, so I tried with the cellphone and nook color charger, but both are .5 amps/hour.
It wouldn't charge, neither connected to the pc (also .5a/h via usb) so I tried a psp go charger, as it is rated at 1.5 amp/hour, much closer.
I connected it at night and saw the charging icon (white on black battery with the ray) and left it overnight.
The next morning it wouldn't turn on either.
I've bought it almost two months ago and I really enjoy it =) but now I'm desperate.
I cannot call google play for the warrant because I'm in Argentina, and I don't believe they will ship me a replacement, nor anything. This one my brother bought from them, but he went back to US a few days ago, and I didn't think of giving it to him to RMA.
I tried keeping the on button, for 5 secs, 30 sec, 90 secs, 120 secs, and no dice. Also tried holding the Up Volume key to restart it, but no chance.
Please help!
Had a similar issue to this over the weekend after not charging for 2 days and the battery going dead. I let it sit on the original charger overnight and for some reason it did not charge. It kept booting and shutting down once it booted due to a low battery warning. It eventually got to the point where the screen would go to fuzzy lines and light but no boot.
To finally get it working I did a combination of a few things but don't actually know what got it going.
Put it on a different (kindle) charger and let it sit for an hour or 2, did several hard resets holding both just the power and also the up/down volume and power all at the same time for up to 60 plus seconds. I switched back to the stock charger and did an additional hard boot by holding just the power for 30+ seconds and it started booting and charging.
I did however put it on the charge again last night and noticed this morning it was still at half battery and didn't get a charge. I ended up putting it on a mifi charger this morning and it's charging again so don't know what is up with the stock charger. Also, have all the latest updates to 4.2 as far as I know as there have been charging issues reported with earlier versions...
Sent from my Nexus 7 using Tapatalk 2
Try this, it just saved my device:
davidcampbell said:
try holding down the volume DOWN and the power key for 10 seconds, then release the power key and keep the volume down key pressed, and it will force the unit to restart into the bootloader from any stage, its effectively like pushing the restart button on the front of a computer and constantly pressing the delete key to get into the bios.
Click to expand...
Click to collapse

won't turn on/can't select any boot options

I have a new Motorola Atrix HD. I was using it and the screen went black. i hit the power button to unlock but nothing happened. i plugged it in but nothing happened. i took the back off to see if the battery was disconnected. I didn't know the battery was different than other phones and ripped the power cord connecting the battery to the phone when i took it out. lesson learned. Ordered a new battery and installed correctly. phone won't turn on. The green charge light blinks when i plug it into the wall and then stays on for about 20 seconds and then the phone tries to turn on but while the motorola icon is illuminated, it cuts back out and repeats the cycle. I left it plugged in for a couple hours and still the same thing. i tried holding in power and volume buttons for the boot screen. if i do that just as the phone attempts to turn on i can get the screen up and scroll the list of boot options with the power buttons but i can't select any of them and the phone cuts out after the same amount of time. Everytime. When i plug it into my laptop, the light blinks on and then stays on like with the wall, but the phone doesn't attempt to power up. Please, any help would be greatly appreciated. i have read a lot of forums where the battery was acting up because of the chargers people were using. The difference between my situation and those of the people i read about is that my boot screen cuts out and cannot be used. This all happened 2 days after my exchange period ended and because i took the back off myself, best buy won't have anything to do with me so i'm on my own and cannot afford another phone right now. Thanks in advance for your time and concern.
katlic said:
I have a new Motorola Atrix HD. I was using it and the screen went black. i hit the power button to unlock but nothing happened. i plugged it in but nothing happened. i took the back off to see if the battery was disconnected. I didn't know the battery was different than other phones and ripped the power cord connecting the battery to the phone when i took it out. lesson learned. Ordered a new battery and installed correctly. phone won't turn on. The green charge light blinks when i plug it into the wall and then stays on for about 20 seconds and then the phone tries to turn on but while the motorola icon is illuminated, it cuts back out and repeats the cycle. I left it plugged in for a couple hours and still the same thing. i tried holding in power and volume buttons for the boot screen. if i do that just as the phone attempts to turn on i can get the screen up and scroll the list of boot options with the power buttons but i can't select any of them and the phone cuts out after the same amount of time. Everytime. When i plug it into my laptop, the light blinks on and then stays on like with the wall, but the phone doesn't attempt to power up. Please, any help would be greatly appreciated. i have read a lot of forums where the battery was acting up because of the chargers people were using. The difference between my situation and those of the people i read about is that my boot screen cuts out and cannot be used. This all happened 2 days after my exchange period ended and because i took the back off myself, best buy won't have anything to do with me so i'm on my own and cannot afford another phone right now. Thanks in advance for your time and concern.
Click to expand...
Click to collapse
Is it possible that the that connection between the power cord and the phone itself is loose or damaged? I'm just guessing here as I have never opened up the back of my phone.
I would check your battery terminals then leave it to charge if it does. You could also try a factory cable. Another thing would be to try fastboot while connected to your laptop and see if it stays on, and if it does, try reflashing all partitions.
Sent from my MB886 using xda premium

Battery not charging even though phone recognises charger

I have a C6003 running 4.4 Stock with an unlocked BL and am rooted. The phone screen is cracked at the top third (not smashed, just 2 long cracks) and that third of the screen does not receive touch input, but still displays. Anyway, the phone is currently out of battery, when I try to power it on, I get either a flash of the Sony logo then 3 blinks of the red LED or just straight to the LED, which is normal. I plug it in to charge (tried several USB cable / wall plug combos, up to 2.1A etc.) and the red LED glows solid as it should. Even hours later it still will not power on and gives me the blinking LEDs...It was charging for a total of at least 7 hours and is still not turning on. I have had several battery issues recently but this is the most serious. I am sending my phone in for repair under insurance for the screen but need to back it up first! Any help is appreciated.
EDIT: Quick edit to add the fact that this same issue occurred yesterday as well but it eventually powered on with 15% battery, I used it and it would not charge and so that is why it is run down again. Even when powered on it would not charge, the LED did light and it charged for 5 seconds each time the cable was inserted, but after the 5 the LED would stop and it would stop charging. The phone knew the cable was there though as when it was inserted Stamina mode was disabled (as it should) even though it was not charging?
Roscobigfoot said:
I have a C6003 running 4.4 Stock with an unlocked BL and am rooted. The phone screen is cracked at the top third (not smashed, just 2 long cracks) and that third of the screen does not receive touch input, but still displays. Anyway, the phone is currently out of battery, when I try to power it on, I get either a flash of the Sony logo then 3 blinks of the red LED or just straight to the LED, which is normal. I plug it in to charge (tried several USB cable / wall plug combos, up to 2.1A etc.) and the red LED glows solid as it should. Even hours later it still will not power on and gives me the blinking LEDs...It was charging for a total of at least 7 hours and is still not turning on. I have had several battery issues recently but this is the most serious. I am sending my phone in for repair under insurance for the screen but need to back it up first! Any help is appreciated.
EDIT: Quick edit to add the fact that this same issue occurred yesterday as well but it eventually powered on with 15% battery, I used it and it would not charge and so that is why it is run down again. Even when powered on it would not charge, the LED did light and it charged for 5 seconds each time the cable was inserted, but after the 5 the LED would stop and it would stop charging. The phone knew the cable was there though as when it was inserted Stamina mode was disabled (as it should) even though it was not charging?
Click to expand...
Click to collapse
Check this thread out, it might just resolve your issue credits to @AhmedZadjali

My HTC one M8 won't turn on.Need urgent help!!!

Hey guys! My HTC One won't turn on. My phone was on 17% when i connected it to charger.After sometime i checked my phone to make sure it was charging and everything was alright my phone charged to 37% when I last checked. After 2:30 hours i checked my phone and it was showing charging LED but wasn't on.I tried to turn it on but it didn't turn on. Also no when i connect my phone to charger it won't show charging LED. I tried Volume up,down and power button method, and i also tried volume up and power button under a bright light. It just won't turn on. I connected my phone to my PC. Its only show a QHSUSB_BULK HS-USB QDLoader 9008 Driver. Any help would be appreciated.
Note: Its a rooted Sprint HTC one m8.
How long did you hold down the power & volume buttons for? Did you hold all three buttons down at the same time?
Also, what ROM & firmware were you on? Or were you stock rooted? How long have you had the phone, and was it new or used when you bought it?
I had a similar problem a few years ago. My phone screen would turn off on its own. I would then have to restart it Finally I noticed that the Orange charge LED would not show when plugged in to a power source. When plugged in to a source the Orange LED showed for a moment, then turned off. Once dead, I could not charge it to restart. Sent to HTC and they said the motherboard died. Initially charged me 300 dollars, but I told them it was better for me to buy a Nexus at that price. They lowered it to 150 dollars and I got it repaired. Now days, again I am noticing the screen going dark on its own, but it is difficult to enable the screen by clicking the power button. The phone is on, but just dark screen. Currently I am rooted and S-On with Stock ROM.
Noobdro1d said:
Hey guys! My HTC One won't turn on. My phone was on 17% when i connected it to charger.After sometime i checked my phone to make sure it was charging and everything was alright my phone charged to 37% when I last checked. After 2:30 hours i checked my phone and it was showing charging LED but wasn't on.I tried to turn it on but it didn't turn on. Also no when i connect my phone to charger it won't show charging LED. I tried Volume up,down and power button method, and i also tried volume up and power button under a bright light. It just won't turn on. I connected my phone to my PC. Its only show a QHSUSB_BULK HS-USB QDLoader 9008 Driver. Any help would be appreciated.
Note: Its a rooted Sprint HTC one m8.
Click to expand...
Click to collapse
Connect your phone to 2-2.5 amp WALL charger(original or another OEM original, original chargers are sold only in brand shops), and cheap cables most of the time don't work either.
wait 15-20 minutes and hold power button + vol up + vol down for 30 seconds.
Same thing happened with me but I was in recovery on low battery(while plugged in). You will also lose simlock if you are international user.
Check the screenshot in this thread, if you have the same thing showing on Windows Device Manager then it's most definitely a flat battery.
Vcek said:
Connect your phone to 2-2.5 amp WALL charger(original or another OEM original, original chargers are sold only in brand shops), and cheap cables most of the time don't work either.
wait 15-20 minutes and hold power button + vol up + vol down for 30 seconds.
Same thing happened with me but I was in recovery on low battery(while plugged in). You will also lose simlock if you are international user.
Check the screenshot in this thread, if you have the same thing showing on Windows Device Manager then it's most definitely a flat battery.
Click to expand...
Click to collapse
I had that same driver when i connected the phone.Thanks man you're a phone saver. Thanks alot:highfive:

Categories

Resources