[Q] Loud beep noise when call ends & constant drop in data connection - Xperia Z Q&A, Help & Troubleshooting

I have been a proud owner of Xperia Z for over a month now. I switched from iPhone 4s to XZ and the experience has been splendid! During this time, I have noticed these problems-
1. When call ends, the dialer makes a very loud beep sound. I love the dialer but this beep sound is a major irritation esp. if call ends before I can pull phone away from my ears which happens more often than I can stand such a loud deep!
2. For unknown reason my XZ keeps losing Data connectivity in between. I have seen this happen when Wifi is on, which I thought could be due to "wifi policy" but when I am outside with no wifi, I keep losing the Data. The network connection is good. It's just the data. Only way to get it back is - turn on airplane mode - lock phone - unlock phone - turn off air plane mode.
I have researched XDA forums but no resolution on above problems yet. Please share your findings. :fingers-crossed:

No responses I looked at threads for network data connection issues but none have reported problem like mine. The tones when phone connects and disconnects a call are the most difficult to work with :silly:

swrajjoshi said:
I have been a proud owner of Xperia Z for over a month now. I switched from iPhone 4s to XZ and the experience has been splendid! During this time, I have noticed these problems-
1. When call ends, the dialer makes a very loud beep sound. I love the dialer but this beep sound is a major irritation esp. if call ends before I can pull phone away from my ears which happens more often than I can stand such a loud deep!
2. For unknown reason my XZ keeps losing Data connectivity in between. I have seen this happen when Wifi is on, which I thought could be due to "wifi policy" but when I am outside with no wifi, I keep losing the Data. The network connection is good. It's just the data. Only way to get it back is - turn on airplane mode - lock phone - unlock phone - turn off air plane mode.
I have researched XDA forums but no resolution on above problems yet. Please share your findings. :fingers-crossed:
Click to expand...
Click to collapse
Beep is normal...... No ned to wry........ In your network connection. Please select gsm preferred if u dont use 3g.... U will be fine...

I wish to get rid of the beep because it's very loud.
The network configuration is fine but it just dropping the 3G which want all the time.
Swraj

swrajjoshi said:
I wish to get rid of the beep because it's very loud.
The network configuration is fine but it just dropping the 3G which want all the time.
Swraj
Click to expand...
Click to collapse
Bro, it looks difficult to get rid of that beep unless u get root access but it's not a prob.. It's just an indication when call is disconnected..
Sent from my C6602 using xda app-developers app

swrajjoshi said:
I wish to get rid of the beep because it's very loud.
The network configuration is fine but it just dropping the 3G which want all the time.
Swraj
Click to expand...
Click to collapse
Try using the dual mode with cdma preferred option, trust me nothing wrong with the device just change ur network operator.....

Do you know what steps I can take to remove loud beep sound if I get rooted? I had tried but no luck.
Swraj

riflesnroses said:
Try using the dual mode with cdma preferred option, trust me nothing wrong with the device just change ur network operator.....
Click to expand...
Click to collapse
This same SIM and network stayed connected on my iPhone 4s. I never had this problem with iPhone 4s. On the other hand, the first time I take my XZ on ride while using GPS and it losses connection right in middle transit which is in main city. The constant dropping of 3g connection makes it completely unreliable.
Swraj

The call-ended beep doesn't always sound when I close a call, in my case. What's the cause? I have root, as always.

any idea how to get rid of this beep

Bump
Sent from my Blade using Tapatalk

Related

Emergency Calls Only

I searched through this forum and saw a few threads but they were a little different than what I keep coming up with. I was wondering if anyone else is having this issue. Every once in a while my Note will switch over to Emergency Calls Only mode. If I go and enable airplane mode then disable airplane mode my connections will reset and everything will come back. I don't know if this is related to the SIM card, or the SIM slot on the phone. I feel like this is a software related issue. Generally this only seems to happen at work or when I'm in the basement for a long time. It's as if the phone is getting No Signal or a very weak signal for an extended amount of time and then finally switches to Emergency Calls Only mode, but doesn't come back. Also sometimes it will go into this mode and most things won't work, but for some reason the Facebook app can still access the Data Connection. I'll go to status sometimes and it will show Mobile Network State as Connected where Service State will say out of service or something to that extent. I even had Mobile network type showing as HSPA
Anyone else encountered this issue?
I am having the same issue, and this is driving me nuts! Usually it happens when I turn on wifi for a long while when my phone in screen sleeping mode. How to fix? not wanna restore my Note again as I did this step for 3 times already because of this issue.
The same issue. How to fix????????? Thanks a lot!
wingod513 said:
I am having the same issue, and this is driving me nuts! Usually it happens when I turn on wifi for a long while when my phone in screen sleeping mode. How to fix? not wanna restore my Note again as I did this step for 3 times already because of this issue.
Click to expand...
Click to collapse
The same issue. How to fix????????? Thanks a lot!
It may be a tower issue i go in some areas that show full signal but shows that its emegency calls only down load an app called reception it will tell you if there are other towers nearby and if they have good signals
Sent from my GT-I9100 using Tapatalk 2
i've been facing the same issue since past 4 weeks. after switching over from stunner ics aokp rom to stock gb and now my phone displays no signal (bars) at all.. however this is only for a while and i do get reception after 10 mins or so.. now i'm on official ics and still face the same issue..!!?
same issue here, its getting frustrating i'm missing business calls because of this!
I had it over a few days on GB too, I tried reseating the SIM slot and it sort of fixed itself.
I am not sure whether that helped or a shutdown + battery pull is the savior.
Sent from my GT-N7000 using Xparent ICS Tapatalk 2

Data and Wifi completely drop, have to do airplane mode to turn it back on

I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Kael ruch said:
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Click to expand...
Click to collapse
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app
SlimJ87D said:
I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
Click to expand...
Click to collapse
I have had the same thing happen,but only once or twice,I chalked it up to my home WiFi threw Comcast ,I've been having major problems with my Comcast modem dropping WiFi or to slow of a connection,think I have to replace the modem just been to lazy,but I have the smart network switch on in my phones wifi settings so I thought maybe from the signals switching so much it froze or something,but yea it did same thing I had no lte or 4G next to my carrier signal,the wifi was not allowing me to turn it on,or scan for networks,wasn't even showing any so I did the same thing hit the airplane toggle and it came back.
SENT FROM DJMOUSES SM-G900A
Sorry i have no others solution for it.
I just posted a thread about the EXACT SAME issue. It only seems to happen overnight, but when I wake up in the morning my wifi has been turned off and my 4G LTE isn't working. When I try and toggle wifi back on it gets stuck and never reconnects/turns on. My solution has been to restart the phone.
I'm thinking since this seems like a rare problem, that this is a device-specific issue. I'm going to try and exchange mine this weekend due to this problem and hopefully get a properly functioning GS5 instead.
SlimJ87D said:
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app
Click to expand...
Click to collapse
Have the same issue (made a post about it already in this forum). Usually happens when there is a large fluctuation in signal. Grocery store where I get no service results in no service when I leave the store as well. Have to cycle airplane mode like you described.
WiFi hasn't done it yet.
Another forum member suggested it may happen if using an older style SIM, which I am (from my S3). I haven't been up to change it yet. What SIM are you guys using?
http://forum.xda-developers.com/showthread.php?t=2744472
I typically have this happen when I'm at home at night, while my phone is plugged in and on wifi. Just disconnects at some point overnight.
I'm using a brand new SIM provided by AT&T when I upgraded in store.
Very strange issue and is random. For instance, it didn't happen overnight last night.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
My S5 just started dropping data randomly and causing my battery to drain with almost no usage... I tested using Skype in a good 4G LTE area and will start out with 4 bars and the 4G LTE icon but as soon as I try to initialize a test video call over Skype the signal immediately drops to either no bars at 4G or it will go straight to E!? I haven't had this issue in a long time and it just suddenly started. At first I figured maybe they lost a tower but now this is going on almost a full week. I've got unlimited Data so I know that's not the issue, it has a brand new SIM... I'm going to AT&T and see if they have an answer or if they'll swap it out. Annoying!
Also annoying that sending a simple text will fail... ugh no root and now no data! :what::banghead:
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
I've had this happen several times, but only at my work. Reception is poor at my office, and the company WiFi requires browser-based login each hour, which I switch to many times a day.
The phone basically stops using all radios EXCEPT bluetooth, showing a circle with a line through it. I've been rebooting the phone to restore connectivity, but will try toggling airplane mode next time. I haven't noted any strange battery drain.
I haven't seen this issue when wifi is disabled.
I didn't notice it locked up a few days ago and drove home where cell reception is very good. The phone didn't recover until I rebooted it.
I have a brand new SIM from ATT and use a Gear 2 (which is greatness, btw)
I've done the following:
1. disabled the damn ATT hotspot app
2. Disabled/enabled the Wifi connection check setting
3. Did a full factory reset
This is getting close to a deal breaker for me.
As an update...
I have this issue basically every work day with the aforementioned environmental variables
Today, I:
Disabled Bluetooth (left the gear at home)
Disabled wireless
Switched radio to 'LTE/GSM/CDMA Auto' with instructions in this thread
The radios haven't locked up and reception is much better.
I'll try leaving WiFi/BT on and use my Gear again next week.
For anyone who is still interested, changing the modem setting seems to have resolved the problem for me. It also improved connectivity in weak areas a good deal.
Unfortunately you must enter the key sequence to toggle the radio each time the phone is restarted.

Signal issues?

Is anyone having signal issues with the axon pro? My phone keeps going in and out of signal, and while my status bar says that I have "no service" I will have full bars, but only when connected to WiFi. When not connected to WiFi, all the bars are lost.
Is anyone else experiencing these signal issues or bug of this sort? Just trying to determine the root of the problem.
Sent from my A1P using Tapatalk
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Those are precisely the issues I am having as well
Sent from my A1P using Tapatalk
I got some signal issues too I only get 2 to 3 tower usually but at time its completely dead and until I reboot my phone signal doesn't Pop up ...and at times even though I have like 2 signal tower it shows emergency calls oly...I don't use WiFi calling as am on straight talk.but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .
Signal keeps fluctuating call clarity is a lil bit poor comparing it to my old lg g2 . macro focus doesn't work at all u can't focus a thing that's really close in auto. I dono what to do with this phone.it just doesn't satisfy the basic need of a phone voice calls and message(messages take a long time to send ).
vickytarunl said:
....but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .....
Click to expand...
Click to collapse
I see the same issue. I have created a thread for it. Not sure how widespread the issue is
http://forum.xda-developers.com/zte-axon/general/wifi-calling-notification-issues-b25-t3290959
Coldheat1906 said:
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
Click to expand...
Click to collapse
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
gflash2015 said:
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
Click to expand...
Click to collapse
Well hopefully ZTE will come out with a fix really soon, I don't think that they want to lose the users they have.......
Loss of at&t signal
In one location that I frequent I always sit there without a cellular signal while people around me are using their cell phones
LTE signal strength sporadic
My Pro shows a few bars for a couple seconds,then NO SIGNAL for a few seconds. ZTE is not fixing this problem? It has been going on since January. Now is September.
For those with this issue, does a factory reset change this behavior, or at least the frequency of it?

Mobile Data connectivity Issues & Spen Button loose?

I know people have had Wi-Fi connectivity issues...but has anybody else had Mobile Data connectivity issues? It's a new phone and a new sim card but I'm still having issues? I had to reset my device in order for me to browse the internet or for me to send texts...TWICE within an hour. Any suggestions for this?
Also, is anybody's SPen button loose? I don't know how secure it's suppose to be, but if I run my finger back and forth as if I'm rubbing it, the button rocks back and forth as if it's loose. Not sure if it's supposed to be as secure as the home button on the phone or what
Leelouster said:
I know people have had Wi-Fi connectivity issues...but has anybody else had Mobile Data connectivity issues? It's a new phone and a new sim card but I'm still having issues? I had to reset my device in order for me to browse the internet or for me to send texts...TWICE within an hour. Any suggestions for this?
Also, is anybody's SPen button loose? I don't know how secure it's suppose to be, but if I run my finger back and forth as if I'm rubbing it, the button rocks back and forth as if it's loose. Not sure if it's supposed to be as secure as the home button on the phone or what
Click to expand...
Click to collapse
Wi-Fi and Network issues are being experienced by just about everyone. Because it's so widespread, this leads me to believe it is a software issue and we just need new radios.
Your SPen is like mine. Fairly certain it was made this way and is not supposed to be like the Home button.
Cheers
hum funny i havent had any wifi or 4g problems. I remember they said the s7 edge had wifi problems where it would randomly disconnect and not reconnect.
Which i didnt have that problem on the s7 edge either. (got the phone 2weeks after launch).
But with the note 7 no problems here. And my spend is pretty stiff no loose feeling on the button, feels almost like the home button
I've had really bad issues too. Like having to restart my phone to get data to work. receiving text messages late. Phone calls going straight to voicemail.
mysterysauce said:
I've had really bad issues too. Like having to restart my phone to get data to work. receiving text messages late. Phone calls going straight to voicemail.
Click to expand...
Click to collapse
Same here. I simply notice that after an hour I dont seem to receive any kind of notification, suspicious. So I check my phone and keep getting pop up of "no connectivity please check your network". Both Data and Wifi will not connect. Even toggling airplane mode won't establish a connection. Only option is to reboot. This has been happening to me at least twice a day.
mysterysauce said:
I've had really bad issues too. Like having to restart my phone to get data to work. receiving text messages late. Phone calls going straight to voicemail.
Click to expand...
Click to collapse
I have been having those problems too except it's with my data and regular service. If my phone loses service somewhere the only way to get it back is to restart the phone it's ridiculous and the signal is way worse then my wife's S7 Edge
Sent from my SM-N930T using XDA-Developers mobile app
id say report it to samsung via online chat and they will make a case about it and hopefully they will make a patch.
but as said i dont get that problem. Background data and everything works. my package tracking, ebay, facebook and all that work. No miss called or messages.
Definitely have an issue when I roam on AT&T then come back to a T-Mobile area. Have to put it on airplane mode and then back for it to acquire the network again.
I haven't had any WiFi issues, but I rarely use WiFi. I have noticed that my Note 7 like to switch to AT&T Edge (which is basically unusable for data), even when there is T Mobile LTE available. I constantly have to manually search for a select T Mobile for it to switch back. I don't want to disable roaming, because it's necessary where I live, but I can't seem to keep the phone from switching over to AT&T or get it to switch back to T Mobile when service is available. I just switched from a Nexus 6P which very rarely had this problem in the same area.
I too have experience Data loss where I have to toggle airplane mode or reboot. But this only happens at my residence which has a poor to fair T-Mobile signal.
bamfsig45 said:
I too have experience Data loss where I have to toggle airplane mode or reboot. But this only happens at my residence which has a poor to fair T-Mobile signal.
Click to expand...
Click to collapse
Same here, only once, but I noticed the one time it happened I had been using Bluetooth, more specifically Samsung Gear connected to my Gear S.
Sent from my SM-N930T using Tapatalk
---------- Post added at 10:18 PM ---------- Previous post was at 10:17 PM ----------
I had disconnected my watch and mobile data just.. quit
Sent from my SM-N930T using Tapatalk
This is exactly what I've been experiencing
Sent from my SM-N930T using Tapatalk
Well this is my first cycle but no issues yet. Spen button does the same thing. I think thats normal.
Sent from my SM-N930T using XDA-Developers mobile app
I had no issues, maybe don't use phone often enough to notice, but I have been in and out of network and it works fine without any reset. but here is the funny part: when i went to activate my N7 (from home computer), I had to call rep, of course from my old phone. So while he is trying to switch me, he sms me some code to input (still on old phone), didn't get it, sends again, nothing still, then my old phone connection goes dead. So i grab my new phone, sure enough, I'm switched, new phone now works. That was around 9pm. 3AM my phone beeps, I got 2 SMS messages with codes from 6 hrs ago. Since they were originally send to my old phone, which worked fine like forever, I would speculate the issue was on TMO side, not my phone. So I wonder if some of the issues some of you experienced are coming from T-mo? I don't know, like somebody forgot to program new phone into system and things hang up,
I switched the mobile network selection to manual instead of automatic and turned off data roaming and haven't had this problem since.
I have had no issues like this? Why are some many users having issues with this phone. The Note 7 is built pretty dam well. All my friends i know have this phone and no issues with them as well. Before jumping the gun on issues please do research.
Heinous said:
I switched the mobile network selection to manual instead of automatic and turned off data roaming and haven't had this problem since.
Click to expand...
Click to collapse
I'll try this and keep an eye out. Next step for troubleshooting will be to get the SIM activated that came with the N7 instead of using the one from the S7. I've read that using a SIM from a previous phone has information stored on it and could be the cause for some problems. That just doesn't make much sense to me since they both have the exact same T-Mobile bands but I guess you never know. Thanks for the tip!
I have noticed on my N7 if I lose service (building elevator, etc) and then come out into open air, one out of 5 times it never reconnects. I try to cycle through Airplane Mode and out, but that does nothing. The only way to get data back is by restarting the phone. Super annoying, especially when I have a password on the phone and a sim lock so by the time phone is back up and running to use, it takes some time. Very frustrated with this!
bamfsig45 said:
I too have experience Data loss where I have to toggle airplane mode or reboot. But this only happens at my residence which has a poor to fair T-Mobile signal.
Click to expand...
Click to collapse
I just experienced this. Ironically I had full LTE Data bars but 0 connectivity running T-Mobile stock Firmware and NOT rooted.
At least 3 times in the morning my data has been off, showing full bars but no LTE, a reboot was the only thing that got it up and running again.
As for the S-pen I'd say it's semi loose when fondled..

wifi Calling problems.... (help? pls?)

First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
Ashton_Durkhun said:
First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
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Click to collapse
do u have a vpn active?
plus i dont think GPS has anything to do with "WIFI" calling.
as long as wifi is connected to a proper wifi network, that should be all you need.( other than if a VPN is activated or wifi network is congested/ to many AP ssids with overlapping channels, then it should work fine.)
I did before the hard reset (one-dot), I dont now. so it didn't seem to matter...
Ashton_Durkhun said:
First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
Click to expand...
Click to collapse
Oh sprint. I always had network connectivity issues with them. I wouldn't be surprised if this is something that is wrong on sprints end
bober10113 said:
plus i dont think GPS has anything to do with "WIFI" calling.
as long as wifi is connected to a proper wifi network, that should be all you need.( other than if a VPN is activated or wifi network is congested/ to many AP ssids with overlapping channels, then it should work fine.)
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Click to collapse
You have to have an active GPS signal for "e911 services" --- yes the app claims you can set your location manually, but doing so does nothing and as soon as my phone loses cell/GPS reception, wifi calling goes off and will NOT come back on till reception is restored (also I've used two of Sprints Femtocells and both of them required an active GPS for e911 so....)
Bober_is_a_troll said:
Oh sprint. I always had network connectivity issues with them. I wouldn't be surprised if this is something that is wrong on sprints end
Click to expand...
Click to collapse
yeah.... since about the start of this year my LTE speeds have gone down (though only in actual use! --- run speedtest and magically I have like 50mbps, even though I can't watch youtube even at 144p without it buffering and asking my phone "Alexa Next Track" returns an error about connectivity) Also my reception in my home has gotten worse in the last couple months --- for the last 17.5 years I've been able to make/receive calls on sprint over normal cellular without issue as long as it wasn't raining (yes, I've been with Sprint for almost long enough to raise a child.... they started out as the best carrier in my area, believe it or not), but now even though my phone reports 2 bars (out of like 8 or 10), I recieve almost no calls, and drop outgoing ones very frequently unless I switch to WiFi Calling.
So... yeah... I figured it was actually bad implementation on either Samsung or Sprint's part, but I was hoping there was something I could do to improve it....
Ashton_Durkhun said:
You have to have an active GPS signal for "e911 services" --- yes the app claims you can set your location manually, but doing so does nothing and as soon as my phone loses cell/GPS reception, wifi calling goes off and will NOT come back on till reception is restored (also I've used two of Sprints Femtocells and both of them required an active GPS for e911 so....)
yeah.... since about the start of this year my LTE speeds have gone down (though only in actual use! --- run speedtest and magically I have like 50mbps, even though I can't watch youtube even at 144p without it buffering and asking my phone "Alexa Next Track" returns an error about connectivity) Also my reception in my home has gotten worse in the last couple months --- for the last 17.5 years I've been able to make/receive calls on sprint over normal cellular without issue as long as it wasn't raining (yes, I've been with Sprint for almost long enough to raise a child.... they started out as the best carrier in my area, believe it or not), but now even though my phone reports 2 bars (out of like 8 or 10), I recieve almost no calls, and drop outgoing ones very frequently unless I switch to WiFi Calling.
So... yeah... I figured it was actually bad implementation on either Samsung or Sprint's part, but I was hoping there was something I could do to improve it....
Click to expand...
Click to collapse
Switch telco's... Sprint dropped the ball. They invested in. Winax , then LTE took off. They've been behind ever since

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