Dust in screen?!?! - Xperia Z Q&A, Help & Troubleshooting

I seem to have a spec of something in the screen, I just noticed it yesterday. I'm 100% sure it was not there before as its on the white part of the gmail icon on my homescreen, so if it was there before I would have noticed it.
I'm also pretty certain it's not a dead pixel as it appears above the text on my screen. Also if I position some text so the corner or edge of a letter just touches it, it seems to shift if I look at it in different angles which would indicate its not a pixel but something above the actual LCD panel.
Not sure how to explain this better, but I have seen LCDs with dead pixels, something behind the LCD panel, and something between the LCD and glass, and this definitely looks like it something above the lcd.
The thing is, the Xperia Z LCD panel is meant to be bonded directly to the LCD, so there is no air gap, so theoretically nothing can get between the LCD and the glass.
Anyway, I just ordered a usb microscope (always wanted one anyway) which should arrive tomorrow so I can get a better look at this and figure out what is going on.
Just really bugging me at the moment, also heard that sony has been refusing repairs on Xperia Z with less than 3 faulty pixels, so also worried if it is indeed a pixel.

OK, it is definitely dust or something in my screen, I have tried shining a bright LED into the screen and I can see a speck with the screen off, exactly where the the black spec shows up on my screen is on.
I thought the whole lcd was meant to be bonded to the screen removing the whole of the air layer. as shown on sony's website.
Anyone have similar issue? or know about if there is indeed a gap between the lcd and the glass?

Well, no one seems interested in this thread, but here goes anyway. Just in case someone does have same issue later on:
usb microscope arrived today and here are the pictures:
Under 50X
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Under 500X
It clearly shows that its not a dead or stuck pixel. there is definitely something between the LCD and the glass. Which would mean that there is a gap between the LCD and the front glass. I thought that there isn't a gap as the LCD is bonded to the glass.
Have to find time to take it to sony and see what they say I guess.

The shatter layer is off on your phone?

You will get a replacement . :thumbup:
Sent from my Micromax A110 using xda app-developers app

Phantom3D said:
The shatter layer is off on your phone?
Click to expand...
Click to collapse
No it's still on.

Maybe the dust is just under the Shatter-film then?

Nope, as it only appeared there a couple days ago.
Sent from my C6603 using xda app-developers app

i have dust at the right side of front camera (not in), need to take time to revert back to stock and take it back for replacement.
Sent from my C6603 using xda app-developers app

Thankfully there are people who share their problems even when no one was intetested like in this thread I am curious how this issue end up for the dust owner Well, I have bought Z1 Compact and it seems I'm facing the same problem. Firstly, I thought that maybe dead pixel appeared after few days but can't be - that black spot is seen even when the screen is turned off. It's very small but for me makes huge difference.

Hello everyone!!
I need help quickly! I have the same problem with my XZ, i have dust under the digitizer (only visible on white and green light), if I send it on RMA, will they change the screen and digitizer (I heard somewhere that they need to do that because it's sticked together), or just clean the dust?
Thanks in advance

Insanes said:
Thankfully there are people who share their problems even when no one was intetested like in this thread I am curious how this issue end up for the dust owner Well, I have bought Z1 Compact and it seems I'm facing the same problem. Firstly, I thought that maybe dead pixel appeared after few days but can't be - that black spot is seen even when the screen is turned off. It's very small but for me makes huge difference.
Click to expand...
Click to collapse
Sony took it in for repair, took them nearly 3 weeks but ended up giving me a new phone (different IMEI and newer manufacturing date). Not quite sure why I got a new phone but it was all good!
MARKOZD15 said:
Hello everyone!!
I need help quickly! I have the same problem with my XZ, i have dust under the digitizer (only visible on white and green light), if I send it on RMA, will they change the screen and digitizer (I heard somewhere that they need to do that because it's sticked together), or just clean the dust?
Thanks in advance
Click to expand...
Click to collapse
They told me that the front of the phone with lcd and digitizer gets replaced as it's all one part.

Related

Little cracks in white surround of screen....

Hi All. My note had been in a case from day one. Over the last few weeks I noticed two tiny cracks in the plastic thin edge between the screen glass and the alloy edge strip!
It almost looks like the note he's flexed and cracked the plastic but it can't have done as I never put it in my trouser pocket, always my jacket.
It only seems to be on the power button edge side too.
The issue I have is I have the SuperNexus room on it so not sure about how the warranty goes.... theoretically software doesn't effect hardware cravings so I think it's OK to expect a warranty fix?
Advice appreciated.
Thanks.
Sent from my GT-N7000 using xda app-developers app
adamelphick said:
Hi All. My note had been in a case from day one. Over the last few weeks I noticed two tiny cracks in the plastic thin edge between the screen glass and the alloy edge strip!
It almost looks like the note he's flexed and cracked the plastic but it can't have done as I never put it in my trouser pocket, always my jacket.
It only seems to be on the power button edge side too.
The issue I have is I have the SuperNexus room on it so not sure about how the warranty goes.... theoretically software doesn't effect hardware cravings so I think it's OK to expect a warranty fix?
Advice appreciated.
Thanks.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Your Warranty might fix your phone (because in some countries the Warranty only covers Factory Mistakes or Issues). Doesnt matter what rom or kernel have in your note, because its a hardware problem, not soft. But you won't lose nothing if you call to Samsung (or your carrier) and tells what's your problem!
Good Luck! And sorry for my bad english. Greetings from Argentina!
adamelphick said:
Hi All. My note had been in a case from day one. Over the last few weeks I noticed two tiny cracks in the plastic thin edge between the screen glass and the alloy edge strip!
It almost looks like the note he's flexed and cracked the plastic but it can't have done as I never put it in my trouser pocket, always my jacket.
It only seems to be on the power button edge side too.
The issue I have is I have the SuperNexus room on it so not sure about how the warranty goes.... theoretically software doesn't effect hardware cravings so I think it's OK to expect a warranty fix?
Advice appreciated.
Thanks.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I noticed the same on my white Note... I never saw the cracks on my previous black Note though. I don't know if white's are prone to this defect or blacks simply camouflage the tiny cracks better.
I will take my Note for warranty and will see if I can exchange it for a black Note instead.
Cheers!
Rayan
Thanks for the replies. Will pop it in to an O2 store and see what they say!
Rayan said:
I noticed the same on my white Note... I never saw the cracks on my previous black Note though. I don't know if white's are prone to this defect or blacks simply camouflage the tiny cracks better.
I will take my Note for warranty and will see if I can exchange it for a black Note instead.
Cheers!
Rayan
Click to expand...
Click to collapse
I am having the black note. But unfortunately even I have observed the cracks. I don't think they will exchange it under the warranty, since it can be considered as a physical damage.
Sent from my GT-N7000 using xda premium
Black edging/ surround breaking away
My N7000 today shows black edging/ surround breaking away from glass and casing, almost breaking off completely..
See pic..
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The Inc[RED]ible S

The IncREDible S
Hi all
I want to share my project The Incredible S. It's not finished this time, but is going to be in the next days.
A friend has dropped his phone out while he was driving his motorbike. The result of this little accident was a completly destroyed IncS-Housing:
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My friend bought a new phone and gave the IncS to me.
The Idea
I decided to buy a new housing, the phone itself was fully working and the screen was not broken. I searched on eBay for some housings and found a red one that looked very nice. I fall in love with this and bought it.
The Assembling
After 3 weeks of wating for shipping my housing, I began to disassemble the Incredible and build it into the new housing.
That was sometimes difficult, especially the screen that was glued with a ton of glue and sticked to the housing and was very hard to remove.
But I also handled this hard part and assembled my new red Incredible S that will replace my black Incredible S.
The Failing :silly:
But the first try failed: After some days of using my phone, I recognized a screen lift. The glue isn't sticking anymore and dirt went between glass and display. Also i destroyed the display a little bit: It wasn't illuminated everywhere the same.
And the tip of the iceberg: I killed the digitizer, a have about a half cm in the bottom part that doesn't work anymore.
As summary: The housing looks nice, but thats all. I have a phone that looks good but can't do really much (like the iPhone )
The never giving up (aka the second try)
So I again ordered a red housing, but this time with a new display (Glass and Display as one part, they hold together now).
Add 23.12.2012:
Today I tried to build my Red phone as the display/glass/digitizer and the red case arrived. The button light is taken from the other case, since there are still working fine.
Before I built the Screen into the case, I tested the functionality of the phone and digitizer without any case. Sadly, I killed my button lights with my dissasembling from the old case.
Now I'm awaiting some new button lights and hope that I can have my complete red Incredible S this year.
What do you think about my project? Do you think red is a good color for a phone? Would you have yourself a red phone?
P.S. I know my english is not good, I had a hard day at School and my brain is now too f****ed up to write something english with correct gammar and so on...
Sounds interesting, good luck. I also dropped my phone 1 week ago, screen was fine but the casing has a little scratch(not like yours posted in picture, mine is barely noticable).
Let me know how it goes I am curious as I might replace mine too in future if I drop it more .
Looks cool bud. You didn't order a new digitizer? Or did you order a new LCD and glass and digitizer?
Sent from my Incredible S using xda premium
I remember when I dropped my phone on the street and scratched the whole front... I'm glad HTC replaced the front because of a motherboard problem and a broken vibrator (sounds weird but I know no other name).
The red housing looks nice.
MrSenne said:
I remember when I dropped my phone on the street and scratched the whole front... I'm glad HTC replaced the front because of a motherboard problem and a broken vibrator (sounds weird but I know no other name).
The red housing looks nice.
Click to expand...
Click to collapse
lol
Sent from one of the few remaining HTC Incredible S'
I ordered the complete package: display, digitizer and glass.
The costs for the housing and the display and digitizer and glass was about 70 swiss francs.
Still cheaper than a new phone.
Sent from my HTC Incredible S
So today I tried to build my new IncREDible S.
But again I failed... The screen and digitizer was working fine, but I had to take out the button lights from my first try and sadly killed them. Now I have a case, a Screen with digitizer(and glass) and a mainboard wo isn't in any case and now I'm awaiting some new button lights...
MrToastbrot said:
So today I tried to build my new IncREDible S.
But again I failed... The screen and digitizer was working fine, but I had to take out the button lights from my first try and sadly killed them. Now I have a case, a Screen with digitizer(and glass) and a mainboard wo isn't in any case and now I'm awaiting some new button lights...
Click to expand...
Click to collapse
To bad you failed your second try. I hope you will succeed and wish you good luck on your third try.
Btw I think red looks hot on a Incs :good:
Why did you buy 2 housings and one screen you could have bought a new phone ?
Sent from my HTC Incredible S using xda premium
JELLYZ said:
Why did you buy 2 housings and one screen you could have bought a new phone ?
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Because the housing has some glue in it. And when I disassemble and reassemble, the glue doesn't stick as good as it did. So I bought a new housing.
And the housings and displays were chepaer then a new phone: 70swiss francs vs 450-600 swiss francs for a new phone.
Sent from my HTC Incredible S

Can these repairs be covered by warranty?

So I just got another xperia Z, used, from ebay, and there is 2 issues that i think could be warranty issues.
1) the tape under the seals is red, not white, showing water leakage? I saw reports of this from poeple on the forum, do sony cover repairing seals? This was the special launch bundle with headphones etc. so it is one of the first off the line
2) there is a blemish on the right hand corner, which lines up with where the dock clips in, could this have been caused by the dock? if so is this covered by warranty. See the images below
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dh2311 said:
So I just got another xperia Z, used, from ebay, and there is 2 issues that i think could be warranty issues.
1) the tape under the seals is red, not white, showing water leakage? I saw reports of this from poeple on the forum, do sony cover repairing seals? This was the special launch bundle with headphones etc. so it is one of the first off the line
2) there is a blemish on the right hand corner, which lines up with where the dock clips in, could this have been caused by the dock? if so is this covered by warranty. See the images below
Click to expand...
Click to collapse
I guess sony wont cover those small damages, I even got a small dot on a gorilla glass, I peeled of the screen protector but when I cleaned it with soft cloth I discovered very tiny dot (scratch) and I got very pissed, it is almost invisible but I hate to know that my phone has a scratch because I always take care of my phone and I'm very careful! I also was interested if the could polish the screen or something but they said it's not a factory damage and would not repair it. I had Xperia S and I promised myself not to buy SONY products because of build quality and again I did it! I'm very disappointed Hope Honami will be better
MADNJPN said:
I guess sony wont cover those small damages, I even got a small dot on a gorilla glass, I peeled of the screen protector but when I cleaned it with soft cloth I discovered very tiny dot (scratch) and I got very pissed, it is almost invisible but I hate to know that my phone has a scratch because I always take care of my phone and I'm very careful! I also was interested if the could polish the screen or something but they said it's not a factory damage and would not repair it. I had Xperia S and I promised myself not to buy SONY products because of build quality and again I did it! I'm very disappointed Hope Honami will be better
Click to expand...
Click to collapse
Upon closer inspection, the issue with the screen is more because it has been replaced badly (didnt know this before), the corner is not stuck down properly, so sticks up and makes it easier to damage, all that has happened is the black bezel has come off a small chunk in the corner, meaning it is just clear, as it lights up when you turn the screen on. Also pushing on the sides of the screen presses on the actual LCD, just a really poor repair!
Still wondering about the pinkish tabs under the flaps though
:X I cant imagine how you feel :X Take my deepest condolences
dh2311 said:
Still wondering about the pinkish tabs under the flaps though
Click to expand...
Click to collapse
It means those tabs have come in contact with water.They are originally white.
Hubriss said:
It means those tabs have come in contact with water.They are originally white.
Click to expand...
Click to collapse
I know, but the seller swears its never been near water, and ive seen reports of leaky seals, as this is a launch day model its likely not been fixed, so would that be covered by warranty is the question
dh2311 said:
I know, but the seller swears its never been near water, and ive seen reports of leaky seals, as this is a launch day model its likely not been fixed, so would that be covered by warranty is the question
Click to expand...
Click to collapse
I read somewhere that Sony service center refusing warranty(hardware related) if those indicators go pink.I don't really know if they are going to treat initial batches any differently.
Hubriss said:
I read somewhere that Sony service center refusing warranty(hardware related) if those indicators go pink.I don't really know if they are going to treat initial batches any differently.
Click to expand...
Click to collapse
They can easily be returned back to white using chlorine/bleach. I'm in no WAY saying the OP should do that, but i was wanted to leave this here.
Feddey said:
They can easily be returned back to white using chlorine/bleach. I'm in no WAY saying the OP should do that, but i was wanted to leave this here.
Click to expand...
Click to collapse
Well..that's a great idea(if it works!) for those who want to claim warranty for hardware related problems.One could carefully rub some on it using an ear-bud or something.
Hubriss said:
Well..that's a great idea(if it works!) for those who want to claim warranty for hardware related problems.One could carefully rub some on it using an ear-bud or something.
Click to expand...
Click to collapse
If you break your own device man up and pay up. The only reason i left this here was because it wasn't due to hardware.
Just to update people on this, the phone is going back, the screen was poorly replaced and is loose on 2 corners, the back is also loose from where it has been dropped, so a combination of not well looked after and poor build quality really. Not going to stop me buying the honami on launch day though. I'm hoping for a Honami and Smartwatch 2 bundle
dh2311 said:
Just to update people on this, the phone is going back, the screen was poorly replaced and is loose on 2 corners, the back is also loose from where it has been dropped, so a combination of not well looked after and poor build quality really. Not going to stop me buying the honami on launch day though. I'm hoping for a Honami and Smartwatch 2 bundle
Click to expand...
Click to collapse
Send this destroyed phone him back. He lied to you about phone. He must give your money back.

Xperia V camera lens heavily damaged

better to see than reading!
photos below are shot with my xperia V
three months ago
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now
outer variables like lighting conditions of two photos are almost the same.
well, three months ago I used sony stock based rom(semc camera) and now I use CM11(but has some sony technology - check FXP225 athttps://sites.google.com/site/projectfreexperia/download/progress), furthermore I'm getting result like this with sony stock rom camera app these days anyway.
another comparison, this time with HD2.
and again, same conditions.
xperia V
HD2
and finally a shot of lens of my xperia v (shot with HD2)
I really need to fix it before 12/27(UTC+9).. because I have a flight to japan that day and purpose of going is to travel.. and I really want to take pictures with my xperia v.. due to the fact that I don't have a better camera than it..
I ordered my one from HK, because sony is not selling xperia devices in my country.. so I can't get sony c/s and have to fix it my self and I don't think FedEx economy will deliver the ordered part by than.. and UPS Express(?) costs almost 99euros..
well I read what I wrote and it's just like a long line of complaining
but any way I wanna ask you guys if there are some one else is having similar lens damage like me or is it just happening me?
and it would be grateful if some one tells me a solution of this situation
That looks really badly scratched. How did it happen?
Sent from my LT29i using XDA Premium 4 mobile app
SammiSaysHello said:
That looks really badly scratched. How did it happen?
Sent from my LT29i using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well I think i handled my device gently.. might be scratched when I removed the battery cover..
It didn't became like this at once, since about 6 months ago, damage started from outskirt of the lens..
CAGED said:
well I think i handled my device gently.. might be scratched when I removed the battery cover..
It didn't became like this at once, since about 6 months ago, damage started from outskirt of the lens..
Click to expand...
Click to collapse
have you tried glasses/lens cleaning solution? Spray a little bit and wipe the lens with a cloth. I'm not sure if it'll do much though.
The close up is not good enough to see damage details.
used glass towel with glass cleaner(blue liquid) and blur disappeared!
until now I only used glass towel.. but I can't fiqure out why the lens got stained..;
but..
but of course scratches and some sort of exfoliation of coating(?) is still there..
it's not affecting the image quality(at least for now, I think..) but it's a proof of the fact that xperia V's lens is easy to get scratched ;(
any way ordered middle housing, which contains rear camera lens, apparently lens is not sold stand alone.
ordered black one to make mixture of white model and black model, white back cover with black middle hoop and shiny chrome(?) port covers!
and thanks for advise!
CAGED said:
used glass towel with glass cleaner(blue liquid) and blur disappeared!
until now I only used glass towel.. but I can't fiqure out why the lens got stained..;
Click to expand...
Click to collapse
Good to hear!
Consider not using a regular glass / window cleaner on coated glass. It may contain tensides / ammoniac which some coating don't like. What you need is a liquid designed for optical glass, or methyl alcohol, and a microfibre. Remove dust and other particles with a brush or by blowing before cleaning. Don't dry-clean optical glass. At least breath on it first and then use the microfibre. If there are still smudges use a drop of the methyl alcohol on the microfibre.
until now i used typical ones to clean lenses.. thanks for useful information!
taking care of lenses is harder than I thought..
hope new lens I ordered keep good condition.
Black housing for xperia v
Dude here too same problem ..my xperia v too got scratched heavily...am really worried about it...can you please tell me where can i get full black housing for xperia v..my mail id "[email protected]"
I use pencil the eraser to remove the scratches and dirt
Pencil the eraser?haw
Sent from my LT25i using Tapatalk
Pencil Eraser Xperia V
JyRo said:
I use pencil the eraser to remove the scratches and dirt
Click to expand...
Click to collapse
It works nicely! Thanks!
Now time to go out and take some pictures!

Mi5s Front Glass broken!

Hi guys
Middle and right button is not working.
Left and FP is working.
LCD is fine.
I've been looking in Ali and most of cheaper front packages doesn't came with FP. The ones that has, its the triple of the price. (half of the MI5s price)
I would like to know if anyone had already changed only the front glass? Does anyone know where I can find it?
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Think you gonna have to get a whole screen assembly, don't think it's very easy to just replace only the digitizer
Plus the integrated fingerprint sensor and a curved screen. Any repair is going to be both expensive and difficult. I guess you have to live with it or replace the phone unless you REALLY want to get it repaired.
Hey,
have you found something already? Where do you live?
I also crashed the left bottom corner of my screen. At first the buttons still worked, but then they started acting crazy, pressing randomly.
I asked a local repair shop here in Taipei and they quoted about US$ 115. But I don't remember which parts they would replace.
I found it a bit pricey, so now I'm using the apps "buttons remapper" (de-activate "back" and "home") and "soft buttons". Works quite well. Just need to re-activate both after every ROM update.
Cheers,
Linus X.
Linus X. said:
Hey,
have you found something already? Where do you live?
I also crashed the left bottom corner of my screen. At first the buttons still worked, but then they started acting crazy, pressing randomly..
Click to expand...
Click to collapse
My Mi5s buttons are crazy too.
Where I live, I couldn't find a place to replace it.
I only found on AliExpress. but I read that you need to buy a Fingerprint sensor too. And it seems that its not easy to stick correctly on screen.
I'm using Pie Controls while I'm thinking what to do.
Maybe I'll buy this screen and FP on Ali. If I do, I'll write here!
Why is the Gorilla glass/Concore glass not protecting the screen?
And?
Any progress? I've got similar problem. My screen is broken, but from what i've found I have to buy screen together with FP if i want FP to work correctly. Do you have any source where I can buy them together? (and it's not fake?)
I got my replacement screen from this store on aliexpress:
link
FP and everything is working perfectly, only the lcd seems to be a bit slower
In case anyone is interested in my display repair experience:
I had my display replaced for about USD 85 by a local repair shop. Afterwards I found out that the fingerprint scanner doesn't work anymore and they went like "of course, how come you didn't know that?". Pretty outrageous customer service if you ask me.
They said they used an original screen from Xiaomi (took over 2 weeks to order), but I feel like the glass is totally flat, not slightly bent as the original one. And recently the capacitive buttons sometimes seem less responsive.
Conclusion: next time I'd try to get it repaired by the manufacturer, or live with the damaged screen if that's too expensive.
Cheers,
Linus X.
i found several display + touch screen sets for like 25$. Link
Or are those lcd and the original display is oled?
derdigga said:
i found several display + touch screen sets for like 25$. Link
Or are those lcd and the original display is oled?
Click to expand...
Click to collapse
That price seems too good to be true. However if I had a crashed screen I would give it a go. Anyone replaced a screen himself so far?
Apparently the Mi5s does not have a "Gorilla Glass" screen
https://www.youtube.com/watch?v=2Q_A0a1nkbM
Guys. First the video is a Mi 5 and not a Mi 5s. Second the Display for 25 bucks posted by @derdigga does not have the fingerprint sensor included. So if you don't want to loose that function, look for screen that have the digitizer as well as the fingerprint sensor included. In best case it's already glued into the frame. That makes the assembly much easier as you don't have to glue the screen by yourself.
Another note on my repair experience: I dropped the phone from like 30cm onto fairly hard carpet. Since then the lower part of the display isn't glued in properly, so at night I can see the leds shine through between case and screen at the bottom. Went back to the store, they just added some glue. Few days later the tiny gap is back again.
Kinda sad for such a nice phone!
Linus X.
from my experience, the replacement screens for the Mi5s doesn't have the fingerprint sensor SO forget about it if you want a replacement screen.
My problem after replaced the screen is that i have really bad gps signal.
Anyone else faced this problem?
Does the home button work even if the fingerprint scanner is not installed?
Yes, the home button works as it is capacitive.

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