[Q] Google Voice - One (M7) Q&A, Help & Troubleshooting

Has anyone been able to get Google Voice to work on their phones? I have the 64gb Dev Edition and for some reason it keeps failing during setup. Any ideas?

I got it to work eventually (T-Mobile edition HTC One) but it took some effort; first, I would try deleting your forwarding phone number from Google Voice's website, uninstalling the app/clearing data, and then adding the number back on the web page. Then check the box to enable call forwarding/voicemail service and it will give you the number to dial on your phone; do that, and it should set up the voicemail successfully (it will still say "Carrier" under your call settings, changing it to the Google Voice option never works for me). Then I would reinstall the app and set it up again. Hope that helps; it's kind of a pain but it worked for me. Although I would add that for whatever reason it stopped working and I had to repeat this process later on. So it's kind of hit and miss, at least on T-Mobile.

right now gV is going through changes. since google actually wants to hack gV away and intergrate the functions into google hangout. so those using the gV tunneling method to be on 30$ prepaid 4g plans might be SOL for a bit. while google works this **** out. not sure though might have to get one of these guys to confirm.

darkjuan said:
Has anyone been able to get Google Voice to work on their phones? I have the 64gb Dev Edition and for some reason it keeps failing during setup. Any ideas?
Click to expand...
Click to collapse
Are you trying to set it up to be your voice mail provider? If so, I've successfully set my phone up, but I wasn't able to do it through using the in app method. I had to manually set it up so it send calls to Google Voice.
If you go to settings > Call > Call forwarding > Then set the options to:
Always forward: Disabled
Forward when busy: My Google Voice #
Forward when unanswered: My Google Voice #
Forward when unreachable: My Google Voice #
Also, you might notice there is an option to change your Voicemail service after selecting Call from the setting menu. I left this alone... My phone has that option currently set to My carrier.
In the end, these settings forward any calls that come in to your Google Voice number just like it would if you were able to get through the set up using the in-app feature.

bassantics said:
Are you trying to set it up to be your voice mail provider? If so, I've successfully set my phone up, but I wasn't able to do it through using the in app method. I had to manually set it up so it send calls to Google Voice.
If you go to settings > Call > Call forwarding > Then set the options to:
Always forward: Disabled
Forward when busy: My Google Voice #
Forward when unanswered: My Google Voice #
Forward when unreachable: My Google Voice #
Also, you might notice there is an option to change your Voicemail service after selecting Call from the setting menu. I left this alone... My phone has that option currently set to My carrier.
In the end, these settings forward any calls that come in to your Google Voice number just like it would if you were able to get through the set up using the in-app feature.
Click to expand...
Click to collapse
Fixed *kind of* using this method.
I tried the method in the 2nd post but it still didn't work so all I ended up doing was changing my "Carrier Voice Mail" number to my Google Voice number.
Settings/Call/Voicemail Settings/Changed number to Google voice number.
And now it works fine!
Thanks for all the help guys.

darkjuan said:
Fixed *kind of* using this method.
I tried the method in the 2nd post but it still didn't work so all I ended up doing was changing my "Carrier Voice Mail" number to my Google Voice number.
Settings/Call/Voicemail Settings/Changed number to Google voice number.
And now it works fine!
Thanks for all the help guys.
Click to expand...
Click to collapse
Glad you got it working!

Related

[Q] Google Voice on Bionic

Hello it seems Google Voice is not compatible with the Bionic. Is there a manual work around? I remember reading a while back a way to do this with the thunderbolt. Any help would be greatly appreciated!
cdejesus1119 said:
Hello it seems Google Voice is not compatible with the Bionic. Is there a manual work around? I remember reading a while back a way to do this with the thunderbolt. Any help would be greatly appreciated!
Click to expand...
Click to collapse
How is it not working? What is happening when you try to use it?
Sent from my Incredible 2
kingsway8605 said:
How is it not working? What is happening when you try to use it?
Sent from my Incredible 2
Click to expand...
Click to collapse
It says: unfortunately your carrier is not supported for automatic voicemail configuration. To use google voice as your voicemail provider, please visit the google voice help center more more information.
I got that error message too, but the voice mail does in fact work ok.
The problem I am having is that my google voice number is not showing as the calling number, even though it is set to be. I have tried changing the settings to ask each time, and it does not ask. It is still not working after rebooting too.
cdejesus1119 said:
It says: unfortunately your carrier is not supported for automatic voicemail configuration. To use google voice as your voicemail provider, please visit the google voice help center more more information.
Click to expand...
Click to collapse
Just go to the google voice site on a computer and enter your phone number manually in the google voice settings on the website. It is a very self explanatory process once there. After that, go into your wireless network settings on your bionic and change the Voicemail settings from "my carrier" to "google voice." Not sure where this is on motoblur, but just look around and you should find it. If you get an error message or it freezes, do a reboot, go into the settings again and verify google voice is selected in the Voicemail settings. You should be okay after this.
Sent from my Incredible 2
Thanks for your help gotta it!
So caller id still shows my actual phone number and not my google voice number even when it is configured to do so. Any one else have this problem?
That error came at the point (for me) where it should automatically insert *71###-###-#### (*71 + your google number) in to the dialer to forward missed calls. So I did it manually and GVoice has worked fine for me. I did get one FC, but not sure if it was because of debloat or actual GVoice app. Other than that I have made calls, recieved Vmails and texts through GVoice just fine.
travis23832 said:
So caller id still shows my actual phone number and not my google voice number even when it is configured to do so. Any one else have this problem?
Click to expand...
Click to collapse
uninstall the app and try rerunning the setup, making sure you select use google voice for calls or ask when I make a call.
Sent from my Incredible 2
seems be working now, thanks

Sprint Visual Voicemail on ICS

I have heard that sprint visual voicemail works on the nexus on ics can anyone help
I have got the vtt-sprint.apk installed it and updated prl and prolfile on wifi and 3g/4g and still cant get the activation message to go through.
VVM on Sprint Network
I hate to be the bearer of bad news. First, VVM does work, but in order to get it to work you must completely switch to Google Voice. To do this, from any computer that you are logged into with your google account, visit google.com/voice and completely set that up. It will ask you to pick a new telephone number and it will walk you through setting up the voicemail box and all that.
Once you have all that set up it will allow you to forward calls to your cell. I recommend this rather than switching completely to Google Voice.
You can further, once you've completed this, from within your Sprint Account, choose to use strictly Google Voice but this will mean you will either forfeit the new number you just chose, or the one you have on your phone.
If you choose to keep your original number that was on th ephone first, it will migrate to your Google Voice box and your call forwarding will become a hardwired thing... Google will no longer forward calls to another number, but rather all calls to your cell number will forward to your device through hardware routing performed solely at the discretion of Google.
Sprint will, in a sense, no longer have any control over your call routing. It really makes for a total disaster to get problems resolved if you ever experience call routing issues.
In my opinion, this is an awful lot to go through, too large of a chance for errors and a royal pain in the neck to go through just for visual voicemail.
I have the closest thing possible set up... I use the number I assigned to my Google Voice box, and I set up forwarding to my phone(it's nice because I can also answer calls from my computer if I want, and if I ever change carriers I keep the number on my Google Voice box and simply set it back up to forward to another cell phone number on another carrier).
If someone calls my google voice number, it automatically forwards to my cell. If I do not answer, it reverts back to my Google Voice box voicemail and if the caller leaves a message it records it for me, transcribes it and both text's it to me and leaves a copy of the transcript in my gmail box for me for later review. It also attaches the recording to the email. Very nice feature.
So, now, I only hand out my Google Voice number and nobody ever knows my actual cell phone number. Very private if you ask me, that, and if I ever terminate my service with my cell carrier, I still have the number I give to every one and can answer it from my Gmail box. No cell phone required. I never miss calls...
There are other options with Google Voice I did not discuss here, but you will figure that out. Message me if you have any other questions. Also click thanks on my post to help me become an active member if you think this helps.
Jeff LaPointe
I have had google voice before but i wanted to get the native sprint app working. I have hear that sprint routes the nexus voicemail to a different server so it was never meant to work. but i have heard ppl having it work on GB but i just moved over to ICS and was attempting to get it to work but I can't get the activation message to send
Can you send me the apk so I can have a try at it?
Sent from my Nexus S 4G using Tapatalk
Voicemail Routing
Working for AT&T, I do know that voicemail routing is going to be your only issue. If a customer has Visual Voicemail, the feature needs to be provisioned as such and, yes, the voicemail repository server is located in a different place on different hardware. Provisioning VVM at AT&T also required that the data feature be provisioned differently. There is data for smart phones with and without vvm attached.
So, if you do not have the visual voicemail feature provisioned on your account with sprint that is the reason you are unable to successfully configure the app. The basic voicemail servers can not handle the VVM. In most cases VVM is free for smart phones, but with sprint, I doubt that to be the case.
I am satisfied with the Google Voice operation and the added layers of security it provides.
heh...clean simple and no hassles -> Go to Market and type in YouMail, download and install, follow prompts through the simple and easy setup, enjoy your new VVM
NS4G: NexusMV 4G 03.01 (Baked in Matr1x) + 1460MHz/1460MHz SmartassV2 & CWM Touch Recovery
I'm gonna call sprint to have them provision my account and try to activate vvm
Spoke with sprint they setup everything on their side and verified it and my activation message still won't go thru I I might be the apk. I tried the gb apk but it fc when I try to send
They are saying its a phone based routing problem (blaming ICS) because it works in gb and they cite a flaw in the ICS VVM API
Its a sad song
Here you go guys, enjoy.
SOLVED
http://forum.xda-developers.com/showthread.php?t=1547780
Google Voice Visual Voicemail Integrated Into Stock Dialer
After a while of trying to tamper with Sprint's visual voicemail, I found that it was just easier to go with Google Voice. The new integration with ICS makes it even better.
I don't think sprint vvm is supported on the nexus
Sent from my Nexus S 4G using XDA
Here is a working Sprint Visual Voicemail method: http://forum.xda-developers.com/showthread.php?t=1547780
Hope this helps out.

First time google voice user

Guys i am trying to get google voice to work on my verizon droid turbo but confused at a few things. I want to be able to have my voice mail go to google voice and not the verizon voicemail, but it wont let me. any ideas
Why is the access number and the call forwarding number different? another thing is after all said and done I called my voicemail with another phone to my phone that is set up on and it goes to the verizon voicemail instead with forwarding on.
the_rooter said:
Guys i am trying to get google voice to work on my verizon droid turbo but confused at a few things. I want to be able to have my voice mail go to google voice and not the verizon voicemail, but it wont let me. any ideas
Why is the access number and the call forwarding number different? another thing is after all said and done I called my voicemail with another phone to my phone that is set up on and it goes to the verizon voicemail instead with forwarding on.
Click to expand...
Click to collapse
With Verizon, you have to manually set the call forwarding to your Google Voice. There are 3 different instances when you want to have your calls forwarded.
See this thread for more info: http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
When setting up Google Voice app on the phone, it will probably tell you that the app couldn't set up voicemail properly. That is ok, because you are doing it manually.
However, with the latest Hangouts/SMS changes, I'm not even sure you need the google voice app, if you set your google voice messages to use Hangouts.

Nexus 6 (unlocked) Google Voice not working (sim card is verizon)

I recently purchased a Nexus 6 (unlocked) off of the play store. My carrier is Verizon so I took my existing Verizon nano sim card and popped it in and now I am up and running. I want to use Google Voice for my voicemail instead of having to call and check it through verizon. I have an actual google voice number, but I don't want to use that I just want any calls to my mobile number to use the google voice greeting/inbox.
On my previous phone I used the Verizon Basic Visual Voicemail. Normally when I install Google Voice and go through the configuration setting it as the primary voicemail option in the settings it automatically switches over and when someone calls they hear the greeting "The google subscriber you have reached.....". In my case with the Nexus 6 people still hear my Verizon greeting no matter what I do and I keep getting a notification to download the Verizon Visual Voicemail App from the play store to check it. I refuse to do this, the point of me getting this Nexus 6 was to do away with any Verizon garbage.
Has anyone else gone through this? On my past 4 phones I have simply been able to download Google voice, install, configure, and it overrides the Verizon voicemail. The only thing I can think of that is different this time is that I am subscribed to the verizon basic visual voicemail from my previous phone because I wanted to give it a try.
HunterT said:
I recently purchased a Nexus 6 (unlocked) off of the play store. My carrier is Verizon so I took my existing Verizon nano sim card and popped it in and now I am up and running. I want to use Google Voice for my voicemail instead of having to call and check it through verizon. I have an actual google voice number, but I don't want to use that I just want any calls to my mobile number to use the google voice greeting/inbox.
On my previous phone I used the Verizon Basic Visual Voicemail. Normally when I install Google Voice and go through the configuration setting it as the primary voicemail option in the settings it automatically switches over and when someone calls they hear the greeting "The google subscriber you have reached.....". In my case with the Nexus 6 people still hear my Verizon greeting no matter what I do and I keep getting a notification to download the Verizon Visual Voicemail App from the play store to check it. I refuse to do this, the point of me getting this Nexus 6 was to do away with any Verizon garbage.
Has anyone else gone through this? On my past 4 phones I have simply been able to download Google voice, install, configure, and it overrides the Verizon voicemail. The only thing I can think of that is different this time is that I am subscribed to the verizon basic visual voicemail from my previous phone because I wanted to give it a try.
Click to expand...
Click to collapse
My first suggestion would be to be sure you are unsubscribed from the Verizon VM on your account. Then, open your dialer, click the 3 dot settings button, click settings, then select calls. Click voicemail, then service. See if you have any options there. I'm on Sprint and Google voice integrates through my carrier so that is the only option I see in that location. (Your carrier).
Then you can click set up, there you could manually set your Google voice number as your voicemail number.
Evolution_Freak said:
My first suggestion would be to be sure you are unsubscribed from the Verizon VM on your account. Then, open your dialer, click the 3 dot settings button, click settings, then select calls. Click voicemail, then service. See if you have any options there. I'm on Sprint and Google voice integrates through my carrier so that is the only option I see in that location. (Your carrier).
Then you can click set up, there you could manually set your Google voice number as your voicemail number.
Click to expand...
Click to collapse
After further research I am pretty sure I have to put my sim chip back into my LG G3 and cancel my verizon VM subscription. Then put the sim back in my Nexus 6 and go through the Google Voice setup process again. I just didn't think Verizon would have control over it somehow after subscribing to their visual voice service.
Also, open Google voice from a desktop PC or desktop view and ensure you've completed all the steps to integrate.
Evolution_Freak said:
Also, open Google voice from a desktop PC or desktop view and ensure you've completed all the steps to integrate.
Click to expand...
Click to collapse
There really aren't any steps.. I logged in and it shows my Google Voice # and then my Mobile Verizon #. I definitely don't want to go through with the Google Voice activation process to my phone because then it forwards all calls to my Google Voice #. I just want to use Google Voice for my voice mail which should have nothing to do with my GV # and the only thing I should have to do in the settings is update my greeting. The reason I know nothing should have to be touched is because on my past 4 phones when I wasn't a subscriber to Verizon Visual Voicemail, Google Voice would install and configure with no problem. Of course that message would come up saying Google Voice is not compatible with my carrier (Verizon) but it would just start working anyway.
HunterT said:
There really aren't any steps.. I logged in and it shows my Google Voice # and then my Mobile Verizon #. I definitely don't want to go through with the Google Voice activation process to my phone because then it forwards all calls to my Google Voice #. I just want to use Google Voice for my voice mail which should have nothing to do with my GV # and the only thing I should have to do in the settings is update my greeting. The reason I know nothing should have to be touched is because on my past 4 phones when I wasn't a subscriber to Verizon Visual Voicemail, Google Voice would install and configure with no problem. Of course that message would come up saying Google Voice is not compatible with my carrier (Verizon) but it would just start working anyway.
Click to expand...
Click to collapse
Well, I'm glad you figured it out for yourself. Good luck! :good:
Here is a paste from another thread. With voice over LTE a lot of things don't work right and you have to forward voicemail to Google Voice to make it work.
—-----------—
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number]*-- This turns on Conditional Forwarding, which should transfer*calls to your Google Voice number when your Verizon phone is*busy or unanswered after 3 to 6 rings.*90[Your Google Voice number]*-- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.*92[Your Google Voice number]*-- This turns on No Answer Transfer, which*transfers all calls unanswered after 3 to 6 rings to your Google Voice number.To Deactivate the Call Forwarding, dial *73 [Send]To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
DebianDog said:
Here is a paste from another thread. With voice over LTE a lot of things don't work right and you have to forward voicemail to Google Voice to make it work.
—-----------—
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number]*-- This turns on Conditional Forwarding, which should transfer*calls to your Google Voice number when your Verizon phone is*busy or unanswered after 3 to 6 rings.*90[Your Google Voice number]*-- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.*92[Your Google Voice number]*-- This turns on No Answer Transfer, which*transfers all calls unanswered after 3 to 6 rings to your Google Voice number.To Deactivate the Call Forwarding, dial *73 [Send]To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
Click to expand...
Click to collapse
Yes, this. Google Voice voicemail never worked for me on Verizon unless I did these steps, even before VoLTE came along.

Google Voice & DOK2

Anyone here on DOK2 also a Google voice user?
I am having a strange issue when trying to "Call with google voice".
The call start during the prompt where you choose whether to "call with google voice" or "call without google voice" instead of waiting till you choose one of the options.
Because of this it always calls without google voice.
To all DOK2 Google voice users, your feedback is valuable.
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Techngro said:
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I can use my Google voice number in hangouts?
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Oh yeah dude, 100%. When you log in with your Google account, it will automatically use the Google Voice number associated with that account. And you can do text and group messaging, mms, video hangouts, and voip calls all through the one app.
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Yeah Google voice # plus hangouts is a great combo.
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
James62370 said:
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
Click to expand...
Click to collapse
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
ShrekOpher said:
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
Click to expand...
Click to collapse
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
James62370 said:
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
Click to expand...
Click to collapse
R u calling over seas? Using hangouts with a google voice number, has unlimited calling between USA, Canada, and Mexico.
Unless you are running a call center I don't see the need for the pbx server setup anymore.
Using hangouts limits me to just my cell phone. All the extensions in my home are setup with voip.
have some problem too here is a work around for now. https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=starred
T-Mobile - Note 4/5/Edge - Update to 5.1.1 - Error on outgoing calls with Google Voice by setarcoS Dec 1
ADD A REPLY
Original Post: I'm on a Samsung Note 4 that was just upgraded to 5.1.1, and now when I attempt to make outgoing calls, I get "call not sent" and the call automatically gets made with my regular carrier number. I am still able to send/receive text messages, and check on voicemail's.
I tried rebooting, clearing the app cache/data, removing the sim, changing networks and nothing - the same error "call not sent" keeps appearing.
I've been using google voice for many years now since invites went out and never had this issue when changing phones.
Need help figuring out what is going on.
Device: Samsung Note 4
OS: Android 5.1.1
Network: T-mobile network
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Devices affected: Note 4, Edge, Galaxy S5, Note 5
Status: Waiting for a fix.
Work around #1: Connect through Google Voice (via Sheelendra Singh)
Dial your GV number
Hit the asterisk (*) key when the GV greeting comes on (skip this if you set your phone to go directly to voicemail access)
Enter your PIN, then pound (#)
Press 2 to place a call
Enter the phone number followed by pound (#)
Work Around #2: Dial through Hangouts
On your Android device, open the Hangouts Dialer app .
Type the person's name or phone number, and select them from the search results. Or to dial a number, touch the dial pad icon Dial pad icon at the bottom of the screen. Then dial the phone number you'd like to call, and touch the phone icon .
Work Around #3: Dial through web browser on phone (via Nick the greek 123)
1. Go to Web browser on your phone
2. Go to https://voice.google.com and sign in
3. Use the dial key pad provided.
4. When you dial the number google voice will call you first from your google number, answer it to connect to the number you dialed.
Work Around #4: Force calls through (via Steven McDonnough)
1. GoogleVoice has to be set to "Always Ask"
2. You have to set "Power Button" to end calls (Settings -> Personalization -> Accessibility -> Answering and ending calls -> End calls by Pressing the Power key)
3. Once you place the call, immediately hit the POWER BUTTON THEN quickly hit "Use GV". That will end the direct dial from your phone AND enable the GoogleVoice dialer.
Things you can do to help:
Contact T-Mobile and help make them aware of what is going on.
- Ask to be transferred to "tech support department."
- Explain the issue and tell them there is already an existing ticket for this known issue.
For all who call support and they ask you to uninstall, reinstall, factory reset, clear cache, etc. Don't bother. It won't help. These are irrational, standard support scripts used when they don't nearly understand the cause nor the solution.
Log into https://voice.google.com and use the "Send Feedback" link at the bottom left of the page" to help make them aware of what is going on.
Contact Samsung support and help make them aware of what is going on.
If you contact T-Mobile, Samsung, or Google Voice, be sure to mention this thread:
For reference, the URL they need is: https://productforums.google.com/forum/#!msg/voice/7v4o62rCRfI/8E2xx0hEDAAJ
And this is the thread in particular: 7v4o62rCRfI/8E2xx0hEDAAJ
2015/12/05
PaulisHere contacted T-Mobile and filed a report regarding the issue. They recommended everyone with the same issue contact them and mention this reference number to add them to the ticket: 745440721951644352 (my t-mobile rep couldn't find the ticket as they are normally 10 digits long)
I contacted T-Mobile and they said they are working with Samsung and Google (Android OS I presume) and are hoping for a patch/fix within 7-10 business days.
2015/12/09
PaulisHere opened a new ticket # 14060725
I also have this problem. I don't like having to use the hangouts dialer, but, it's what I have to do for now.
I called Tmo biz class support and as expected they were useless and are pointing fingers at Samsung and GV.
I called Samsung support and as expected they were useless and are pointing fingers at GV.
Contacting Google's support is harder than shouting into a black hole.
Anyone else have any idea about this?
I notice that TEKXodus has the a new dialer that is video calling capable and Google voice works properly.

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