[Q] WIFI 5ghz connection issue - One (M7) Q&A, Help & Troubleshooting

I initially had the HTC one connected to my dual band modem/router but overnight it now won't connect to the 5ghz band.
It either gets stuck on the ip address/authentication stage or skips the process stating that the internet signal is poor (or words to that effect)
Any help would be appreciated before I have to send the phone back

It happened to me with bp kernel.
However, I'd say overall 5ghz on N sucks, it might be my device it might also be my old Linksys 610n... Though the ipad gets stuck to the same frequency without issues.
Sent from my HTC One using xda app-developers app

I can now connect to the router using a static IP address but no internet access. HTC support didn't help so guess it is going for repair.:crying:

Should try setting the channel width to 20mhz and see if that helps.
Sent from my HTC One

Related

Can't connect my N1 with Linksys router

Hello
My N1 can connect easily to all kind of wifi routers and modems without problem but not with my fitness club's one, they have a Linksys N160.
My N1 can detect the signal,enter the password but then it's stucked with the message ''getting ip...''
Where is the problem? is it a know hardware or software compatibility stuff?
Sometimes rebooting the wifi router helps. Also make sure that when the guy over at your fitness club reboots the router you don't have the wifi of the club saved. delete the saved wifi profile, reboot the wifi router and then try. Cheers.
Already tried it several times. I saw that OS4 of iphone/ipod have the same problem with router enabling Wireless-N, I will ask him to limit the router to B/G
I also had similar problem with Linksys WAG54G2 (at latest firmware). Then I changed to much cheaper adsl router, TP-LINK WD-W8960N and no more connection problem.
Sent from my Nexus One using XDA App
I had problems using my Nexus One on my SMC Barricade 802.11b/g/n router when 802.11n was enabled. Turned it off; problems were gone. I don't think that works well yet, though some people have said otherwise. Could be a router-specific issue.
Ok so it's a WAG160N to be specific.
He tried to use mixed B/G instead of mixed (which would imply N too) but it still stuck at getting ip...
I told him to throw this router in the garbage because anyway SE and HP mobiles can't connect too,but he said he would do it but his boss will never accept to pay a penny more
My parents had a router that did exactly the same, my phone got stuck on Obtaining IP, whilst the missus 5800 connected and broswed just fine.
It was a crappy old thing and they replaced it the other week, now I can connect and browse just fine.
I also use a linksys WAG160N.
bought a nexus one, could not for the life of me get an internet connection.
turns out dns on router is poofed, so i just set DNS from my isp manually on the nexus one together with a static ip and booya interent at full 802.11n speeds.
sometimes its the simple things.
This sounds similar to when I set my router to channel 13 or whatever the max was on it. My N1 would only sometimes get a connection, but would eventually drop it and stay off. Solved it by selecting a lower channel (WifiAnalyzer suggesten channel 1 as the best alternative to channel max) on the AP.
I can see that in CM6 nightly that I have since started using I can choose regulatory domain, and thereby open up channels previously blocked. If you can't change anything on the AP this might help you solve the problem on your end.
So suggestions if none of the posts above me provide a solution is to run WifiAnalyzer and see how the channel-graph looks.

Incredible phones does not connect to router

I have a NETGEAR N300 router, WPA mode, channel set to Auto and SSID broadcast unchecked. I have 5 different Android phones and 1 iPhone, 3 of them HTC Incredible and all these 3 do not connect to the router. AT&T inspire connects without a problem when it was on GingerBread (now rooted and upgraded to ICS). I have a Verizon Rezound (stock) running Gingerbread and connects to the router without a problem.
As soon as I enable SSID broadcast, 3 HTC Incredible devices connect immediately with the stored credentials. When I disable SSID broadcast, 3 of the phones immediately disconnect while the rest are working
HTC Incredibles are stock devices running Gingerbread
Any ideas? I tried switching channels around and that didn't solve either
theseventhdawn said:
I have a NETGEAR N300 router, WPA mode, channel set to Auto and SSID broadcast unchecked. I have 5 different Android phones and 1 iPhone, 3 of them HTC Incredible and all these 3 do not connect to the router. AT&T inspire connects without a problem when it was on GingerBread (now rooted and upgraded to ICS). I have a Verizon Rezound (stock) running Gingerbread and connects to the router without a problem.
As soon as I enable SSID broadcast, 3 HTC Incredible devices connect immediately with the stored credentials. When I disable SSID broadcast, 3 of the phones immediately disconnect while the rest are working
HTC Incredibles are stock devices running Gingerbread
Any ideas? I tried switching channels around and that didn't solve either
Click to expand...
Click to collapse
Try rooting one and putting ics rom. Might be a bug with invisible ssid on it.
Sent from my Incredible S using xda premium

[Q] Xperia T Wi-Fi problem

I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Dutchmann said:
I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Click to expand...
Click to collapse
On your router have you set it to dual band as a lot of the time they have it defaulted to 2.4 b/g so you'd need to change it to auto or whatever option allows all. On my Linksys it says 2.4 and 5 as an option in the dropdown. That would be the only reason I can think of. Have you tried with any other device to connect to your 5ghz network?
Likely a router compatibility issue. I can connect to a Linksys e4200 on 5ghz with no problems
Sent from my Xperia T
My Xperia T refuses to connect to my WiFi AP. It's only 2.4GHz, but according to the logs on the AP, it isn't even trying. On the phone side I very briefly see "Connecting" or similar on the AP list, then it reverts to Saved.
Log on phone is filled with entries like this:
Code:
I/wpa_supplicant( 565): wlan0: Trying to associate with 00:0c:42:XX:XX:XX (SSID='LFWnet' freq=2412 MHz)
I/wpa_supplicant( 565): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=00:0c:42:XX:XX:XX status_code=1
MAC's partially XX'd
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
LadFromWales85 said:
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
Click to expand...
Click to collapse
I'm on generic UK rom and using a BT Home Hub without any problems. I've also got my old dLink wireless n router I use as a print server and it works fine with that too. My brother has a Sky router (Netgear I think) and that works fine.
I think you must be unlucky.
---------- Post added at 07:11 AM ---------- Previous post was at 07:07 AM ----------
Is your SSID published? Have you tried turning off all security on the router to see if you can connect then? (obviously I'm not suggesting you leave it unsecured but it is something to try.)
Also, posting your router details may give you an idea if others have been successful with that router before you splash any cash on a new one.
Hi, my Xperia T also is not able to connect with my e4200 5 GHz WiFi. My Laptop and a Samsung Phone works without any problems... I read (sorry I don´t remember the forum link) Sony did not enable the 5 GHz frequency because of driver issues. But if it works on some phones, maybe it´s a provider specific issue like the permanent bootloader lock?
Might be worth updating the firmware of your router?
Sent from my LT30p using xda app-developers app
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Dutchmann said:
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Click to expand...
Click to collapse
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
pechnatunk said:
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
Click to expand...
Click to collapse
Skylegend said:
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
Click to expand...
Click to collapse
Hmmm, that's strange - my modem is set to WEP and it's not really a connection problem but a signal strength problem. But like I said - no other device has this issue. It is hard to test - right now I'm accessing this from a cloud connection which is average compared to another I used this morning, though much better than at home. But I don't know how close I am to the transmitter right now.
Hello again,
I'm still trying to get to the bottom of this:
So my Xperia T can connect and use the wifi in my house fine IF I am within 2-3 metres of my router, which has the following settings -
O2 Wireless Box, model - TG585v7
Software release - 8.2.7.7
Boot loader 1.0.0
Interface Type: 802.11b/g
Band: 2.4G Hz (This unfortunately cannot be changed)
It is currently set to WEP security but when I changed to WPA-2 there was still no change - could only connect when a couple of metres away.
Also even when holding my phone 10cm away from the router I still only get a "Good" connection. So I started to think it must be my phone that is faulty - I've been to coffee shops and picked up the free Cloud wifi ok, though one kept dropping in and out. And I have been into mobile phone shops testing their wifi and it connects.
But yesterday I went to Carphone Warehouse and compared to one of their demo Xperia T phones - the demo was connected to their wifi fine yet my phone could not even "see" their connection - I was sure it was my phone.
But now I'm really confused - today I went to a different Carphone warehouse - there was no demo phone but I picked up their signal and the quality was "Excellent" - something I'd never seen before.
My phone is locked to T-Mobile - can a carrier locked phone somehow restrict access to certain routers?? Seems very weird to me, though I am quite a novice at all of this.
Any help would be much appreciated.
Thanks.
locked phone won't block AP access... maybe backup your data and try master reset.. factory reset... don't need erase sd card.
Sent from my LT29i using xda app-developers app
Are you using the T-Mobile WiFi app? If so delete your connection from settings, then set your home WiFi via the T-Mobile app, it may be connecting to the open one not your full one.
If you don't use the app, I would change the channel on the router and try that.
Sent from my LT30p using xda app-developers app
xperia t
I use Xperia T in Turkey but I bought ıt in Bosnia. I checked my phone's ID and ın myphone has got Vodafone Wi-Fi .. When My phone's Wi-Fi is online then suddenly myphone begin afresh itself. What is the problem please help me ..
I had the same problem then I discovered it happen only in stock firmware or stock based ROM. Try Flashing CM10 or CM10.1. Your problem will likely be solved.

[Q] Wifi Issues

I'm not able to connect to wifi at all with my One, even when I have excellent wifi strength. I thought I had a defective unit but I got another one and it still doesn't connect. I have no trouble connecting at all with my iPhone 4s, Nexus 7, or Samsung Galaxy S1. (When I run speed test with these I get about 7-10 Mbps download and about 10-15 Mbps upload) Is there anything I can do to fix this? (like an update or something) This is my last resort before I bring it back and use my old phone.
Have you changed your WiFi password recently?
Sent from my HTCONE using xda app-developers app
Ok I fixed it. To anyone having problems with wifi, on your wifi settings click "show advanced options," change ip settings to static, and change the DNS 2 to 8.8.4.4
snickersNsprite said:
Ok I fixed it. To anyone having problems with wifi, on your wifi settings click "show advanced options," change ip settings to static, and change the DNS 2 to 8.8.4.4
Click to expand...
Click to collapse
If I am not mistaken that 8.8.4.4 is a google DNS. Meaning you bypassed your providers DNS and are now using this one. This would indicate that there is a DNS conflict between you and your provider....and you basically went around the problem. Hey if it works it is all good I guess and of course I may be way of course in the response. If so then please feel free to refer to me as a dum dum
Edit: Let me re-phrase this a bit because it does not actually indicate a conflict. Apparently your wifi router is set to this google 8.8.4.4 DNS and not the DNS that your provider is using. Thus any device going through the wifi router must match this DNS setting to connect.
Many people on lets say XBOX do this to maybe help with lag and stuff especially if the google DNS server is closer to them than there Providers DNS server.. It is really no big deal in the grand scheme of things but it is not a universal fix as so stated in your reply. Hope this makes sense.
I'm having issues connecting to the 5mhz WiFi network while the 2.4 works perfectly fine on same router. Same thing at work... Laptops connect fine. Tried both stock and viper Rom and still nothing... It just doesn't even connect to the network... The pass was entered correctly.
Sent from my HTCONE using xda app-developers app
No issues on 5GHz with my Linksys E3000's with dd-wrt firmware. Are you on the latest firmware from the manufacturer of your device?
Using ddwrt myself.. it's really weird cause even at work with their fancy routers.. it doesn't work nor at home... Maybe just defective antenna or something ? The 2.4 works fine.
Sent from my HTCONE using xda app-developers app

[Q] Wirless Interference

I recently purchased an HTC One (Unlocked) and have been using it for about a week. It seems that often when we "turn it on" the wireless connectivity in our house drops. Does this sound possible and are there any solutions?
There are other similar threads... So definitely sounds possible. The last one I read was talking about dlink issues. Have you made sure your router has updated firmware? If so, I would try changing bands and settings like qos to see if you can pinpoint what the route doesn't like.
Sent from my HTC One using xda app-developers app
i also have this problem, whenever my phone is connectd to.wifi, my router randomly.reboots...the only fix i found( other than buying a new router) is to set your router to connect on wireless.G only..none of my other devices connected.to the router.do this, like the post b4 said, u can try updating your router's firmware but i tried that and it did not work for me, ive read some people switching from dlink to linksys routers and.problem disappears, hope this helped u

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