Hey Guys,
I apologise for the long Title but I coudlnt figure out a better way to to title the thread...
anyways I went to bed and plugged in my phone as per usual with an alarm set for 1230pm. come 1230pm, alarm goes off, i snooze it until 1pm. The next time it goes off, the alarm sounds for about a split second and then its off - I didnt turn it off.
So obviously i am a bit concerned since this has never happened before. I check the device and its off. Mind you this entire time the phone is plugged into the wallcharger from HTC.
I think its a random reboot (which i have never had before) and try to reboot the phone - nothing happens.
I try the hard reboot - nothing
The lights, both soft keys and LED for power will not even turn on or respond. Plugging it into a computer, it isnt recognized. Its as if the device is just dead. The power was at 100% too.
I would like to add that it is currently plugged in. I am hoping it simply, inexplicably lost power (happened on my Xperia T) and i have to give it some long-term juice. It does get a bit warm while plugged in right now.
it was running CM10.1 nightly 5-20.
does anyone have any insight or advice for this?
Deus_eps_machina said:
Hey Guys,
I apologise for the long Title but I coudlnt figure out a better way to to title the thread...
anyways I went to bed and plugged in my phone as per usual with an alarm set for 1230pm. come 1230pm, alarm goes off, i snooze it until 1pm. The next time it goes off, the alarm sounds for about a split second and then its off - I didnt turn it off.
So obviously i am a bit concerned since this has never happened before. I check the device and its off. Mind you this entire time the phone is plugged into the wallcharger from HTC.
I think its a random reboot (which i have never had before) and try to reboot the phone - nothing happens.
I try the hard reboot - nothing
The lights, both soft keys and LED for power will not even turn on or respond. Plugging it into a computer, it isnt recognized. Its as if the device is just dead. The power was at 100% too.
I would like to add that it is currently plugged in. I am hoping it simply, inexplicably lost power (happened on my Xperia T) and i have to give it some long-term juice. It does get a bit warm while plugged in right now.
it was running CM10.1 nightly 5-20.
does anyone have any insight or advice for this?
Click to expand...
Click to collapse
try putting it in recovery power volume down just keep holding it can take upto a minute unplug it first
Deus_eps_machina said:
Hey Guys,
I apologise for the long Title but I coudlnt figure out a better way to to title the thread...
anyways I went to bed and plugged in my phone as per usual with an alarm set for 1230pm. come 1230pm, alarm goes off, i snooze it until 1pm. The next time it goes off, the alarm sounds for about a split second and then its off - I didnt turn it off.
So obviously i am a bit concerned since this has never happened before. I check the device and its off. Mind you this entire time the phone is plugged into the wallcharger from HTC.
I think its a random reboot (which i have never had before) and try to reboot the phone - nothing happens.
I try the hard reboot - nothing
The lights, both soft keys and LED for power will not even turn on or respond. Plugging it into a computer, it isnt recognized. Its as if the device is just dead. The power was at 100% too.
I would like to add that it is currently plugged in. I am hoping it simply, inexplicably lost power (happened on my Xperia T) and i have to give it some long-term juice. It does get a bit warm while plugged in right now.
it was running CM10.1 nightly 5-20.
does anyone have any insight or advice for this?
Click to expand...
Click to collapse
This is the 3rd incident that I know of a phone dieing. Mine was one, then there was another, and now you. All running CM 10.1. When Mine died I was transferring files via usb with the computer so I figured something fried in there (weird but the only explanation at the time). I came here for help too. That phone is long gone at this point. The thing is that I was told it's very very hard to brick a phone like that with S-on.
I don't know. I do love CM but i'll be waiting for a stable build before I go back again. GL to you. I had it it returned under the pretense that it was a hardware failure.The other guy who's phone also bricked said that there is some sort of issue with the batteries or something. I haven't confirmed that with anyone.
jaythenut said:
try putting it in recovery power volume down just keep holding it can take upto a minute unplug it first
Click to expand...
Click to collapse
I have, and am currently trying this as i type...No response from LEDs, No vibrations, No screen on, nothing.
Bonely said:
The other guy who's phone also bricked said that there is some sort of issue with the batteries or something. I haven't confirmed that with anyone.
Click to expand...
Click to collapse
Do you think you could find the thread or topic you read this?
Deus_eps_machina said:
I have, and am currently trying this as i type...No response from LEDs, No vibrations, No screen on, nothing.
Do you think you could find the thread or topic you read this?
Click to expand...
Click to collapse
You can try to scan the cm 10.1 forum. they are pretty unforgiving if you brick your phone. Try to get a logcat to them so they can take a look at it (sarcasm). They completely ignored my post (I had the alpha when it crashed and burned). He the other guy also posted there and they did go back and forth for a few post, but they squashed it pretty quickly. I haven't checked any of the AOSP forums, so it may not be CM 10.1 at all. It could very well be hardware issues. Either way, with S-off its very hard to do something like this and I'm really more convinced its hardware. But unless it can be confirmed that AOSP didn't cause the issue, then i'll hang on to my doubts and wait for something more stable. I give maybe a month or 2.
---------- Post added at 04:59 PM ---------- Previous post was at 04:56 PM ----------
custom kernals running sense based roms and a launcher should tide me over till then. With desense version coming out and s-off soon, it should make AOSP roms more solid.
Bonely said:
You can try to scan the cm 10.1 forum. they are pretty unforgiving if you brick your phone. Try to get a logcat to them so they can take a look at it (sarcasm). They completely ignored my post (I had the alpha when it crashed and burned). He the other guy also posted there and they did go back and forth for a few post, but they squashed it pretty quickly. I haven't checked any of the AOSP forums, so it may not be CM 10.1 at all. It could very well be hardware issues. Either way, with S-off its very hard to do something like this and I'm really more convinced its hardware. But unless it can be confirmed that AOSP didn't cause the issue, then i'll hang on to my doubts and wait for something more stable. I give maybe a month or 2.
Click to expand...
Click to collapse
Thanks, I am dead certain its hardware related myself. I am going to leave this plugged in, maybe it really needs to get properly charged (its happened to me with my old Xperia T where it went into deeeeeep sleep due to power loss), so i will be keeping it plugged in until Monday and then taking it Rogers, thankfully i bought a warranty for just this sort of crap happening.
Deus_eps_machina said:
Thanks, I am dead certain its hardware related myself. I am going to leave this plugged in, maybe it really needs to get properly charged (its happened to me with my old Xperia T where it went into deeeeeep sleep due to power loss), so i will be keeping it plugged in until Monday and then taking it Rogers, thankfully i bought a warranty for just this sort of crap happening.
Click to expand...
Click to collapse
after you let it charge for a few hours unplug it put it under a bright light and hold power+volume down and see if it boots to bootloader. i know a few people have had this issue and the phone came back on. all said there was no charging led and wouldnt do anything
skinsfanbdh said:
after you let it charge for a few hours unplug it put it under a bright light and hold power+volume down and see if it boots to bootloader. i know a few people have had this issue and the phone came back on. all said there was no charging led and wouldnt do anything
Click to expand...
Click to collapse
were those guys running their batteries down?
Bonely said:
were those guys running their batteries down?
Click to expand...
Click to collapse
yes, but a couple said they were on cm10.1 and the battery dropped fast and turned off. or had it plugged in overnight and woke up to the phone dead
---------- Post added at 06:47 PM ---------- Previous post was at 06:42 PM ----------
people are thinking that its a built in safety against accidental button presses in a pocket or bag. i dont know if thats true but people have said it works
skinsfanbdh said:
yes, but a couple said they were on cm10.1 and the battery dropped fast and turned off. or had it plugged in overnight and woke up to the phone dead
---------- Post added at 06:47 PM ---------- Previous post was at 06:42 PM ----------
people are thinking that its a built in safety against accidental button presses in a pocket or bag. i dont know if thats true but people have said it works
Click to expand...
Click to collapse
well when I had mine I tried leaving it plugged in for a day, but I didn't put it under bright light. I didn't notice a fast discharge with mine either. It was plugged into the usb port to my computer and I was transferring files. I could have missed it though, I mean I was around 90% at the time and wasn't too worried about the charge.
skinsfanbdh said:
after you let it charge for a few hours unplug it put it under a bright light and hold power+volume down and see if it boots to bootloader. i know a few people have had this issue and the phone came back on. all said there was no charging led and wouldnt do anything
Click to expand...
Click to collapse
i have read this before somehwere...WHY the bright light? just curious...i will try it.
Deus_eps_machina said:
i have read this before somehwere...WHY the bright light? just curious...i will try it.
Click to expand...
Click to collapse
something to do with the proximity sensor or ambient light sensor
skinsfanbdh said:
something to do with the proximity sensor or ambient light sensor
Click to expand...
Click to collapse
yep. not working...
I want to take it in to Rogers tomorrow see what they say.
My first one had the same problem I only had it for 6 days it was rooted and it wouldn't come on at all so I took it to at&t and they gave me a new one... Hope it doesn't happen again with this new one...
Sent from my HTC One using Tapatalk 2
Deus_eps_machina said:
yep. not working...
I want to take it in to Rogers tomorrow see what they say.
Click to expand...
Click to collapse
Any update on this ? The thread title explains my phone completely. It just simply died and won't accept a charge. 100 percent unresponsive in every aspect.
tugesius said:
Any update on this ? The thread title explains my phone completely. It just simply died and won't accept a charge. 100 percent unresponsive in every aspect.
Click to expand...
Click to collapse
I'd try all the tips first. especially the bright light trick. Other than that it's off to your carrier or HTC for repair/exchange
Sent from my HTC One using Tapatalk 4 Beta
OP here...
I have a new one in the mail for a swap...I have had no luck whatsoever with any tricks.
...and they sent me a device with a scratched up screen :/
does anyone know if a similar issue to mine was fixed? either on XDA or somewhere else? i really just want to get back to my own One
I had this happen to mine. No fix I've seen works, they just replaced mine with new one. If they sent you scratched replacement all I can say is complain and demand another one.
tugesius said:
Any update on this ? The thread title explains my phone completely. It just simply died and won't accept a charge. 100 percent unresponsive in every aspect.
Click to expand...
Click to collapse
saibogu009 said:
I had this happen to mine. No fix I've seen works, they just replaced mine with new one. If they sent you scratched replacement all I can say is complain and demand another one.
Click to expand...
Click to collapse
So you guys have cm10.1 installed when it happened? just want to confirm it occurs only with phones with cm10 installed, and not with Stock rooted sense! I don't want to end up like this, so I'll avoid cm roms for now, I'll stick with Sense only, and If the problem occured with Stock rooted sense, I will not even root my phone
Can you guys confirm this?
Thanks in advance,
cheers
Related
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
might be the usb connection. could be loose or bad
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
apap said:
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
Click to expand...
Click to collapse
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
forget what i said.
i thought ur phone turns on but doesn't charge.
duttythroy said:
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
Click to expand...
Click to collapse
The problem is that I have installed a custom rom...and no way of reverting to original...does this void my guarantee?
Came back ...for now
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
Hi,
Sorry for "using" the thread, and I am glad that it was resurrected, but... VIPPER2004, in end were you successful for the unlock? I have exactly the same problem, and so far have not succeeded... Any suggestions?
Thanks,
P.
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
apap said:
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
Click to expand...
Click to collapse
You'd better reflash a stock ROM and keep it for a while until you are reasonably sure that it was just a case and won't happen again.
VIPPER2004 said:
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
Click to expand...
Click to collapse
Hi again,
I am also trying to use the same soft, but no luck... could you please, eventually by PM, tell me the steps that worked for you?
And it can be in Portuguese... ; )
Thanks,
P.
Dead again
Well...it did happen again. This morning I found it dead again while plugged in. Unfortunately, I did not reflash it to stock rom. I can now only hope that I get a second chance to reflash before sending it off. Any other ideas are welcome.......
entering the new year without my blackstone
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
That is indeed unfortunate...
What custom ROM have you installed? Have you checked in the thread if someone else had similar issues? And have you installed any particular program?
Also, you had no such issues while you were on the original ROM?
If you have this type of issues, trying to flash a stock ROM without being sure about the cause for the issues might be a little dangerous... There would be, I suppose, the risk that something might go wrong during the flashing process. And you would risk having a lovely brick...
Regards,
P.
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
apap said:
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
Click to expand...
Click to collapse
If you do, then please tell us. That's exactly what I was wondering.
pdc4 said:
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
Click to expand...
Click to collapse
I have tried several times to resurrect it without success. On one ocassion I had the power light turn on for about 2 seconds then dead again. The only thing I have not tried is to try another battery. I will probably find one by tomorrow to test. Otherwise on Friday it will head to the repair shop...and fingers crossed. I will let you know what the repair policy seems to be here in Greece.
apap said:
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Click to expand...
Click to collapse
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Vatt said:
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Click to expand...
Click to collapse
I wish this were the case, but even after removing the battery I cannot get it to function. Even when plugged into an outlet the power light does not turn on, so it's clearly more than a blank screen.
I've read similar posts without trying any answer about what happened so far and what do I have to expect.
My N1 is dead, I'm not able to turn it on neither in normal mode nor in recovery. It seems it doesn't get any power, I've tried to change the battery, using different power supply (USB cable, car dock and regular charger) without any success.
I've already contacted HTC support and I'm waiting to deliver them the phone. Warranty has expired.
Can you tell me what do you think can be happened and what do I have to expect in term of expenses?
Thanks
How did it end up that way, were you flashing something, did you drop it, water damage, etc??
Maybe power button has broke.
I'm having the same problem. My nexus one discharged its batt. wen i was on my way home.and when i plugged into charger and pressed the power, it doesn't switch on. i tried every way mentioned by other members.
had a short life huh...
try another fully charged nexus battery, if that doesn't work and your sure you did not damage it anyway it must be wear and tear of the power button/mechanism buy one of ebay for a few quid and put it in, only problem is, it might require soldering and thats a *****. lol
You can get the flex ribbon which contain the power button, no soldering required. Seen some on fleabay.
If it does not power on with the battery trick it is not the power button at fault. I can't recall exactly what the trick is because I never had to use it. It is something like pull the battery when the phone is plugged in and then put it back or something. Search the forum for how to do if. It should come up.
Dude Random21 said:
How did it end up that way, were you flashing something, did you drop it, water damage, etc??
Click to expand...
Click to collapse
Simply I was using the device as navigator plugged in the car dock.
It became freezed, the only way was to remove the battery, then it restarted working only after many attempts.
The second time in the car dock as before was the last time I saw it alive...
Actually is in HTC to be rapaired... stay tuned...
athif said:
I'm having the same problem. My nexus one discharged its batt. wen i was on my way home.and when i plugged into charger and pressed the power, it doesn't switch on. i tried every way mentioned by other members.
had a short life huh...
Click to expand...
Click to collapse
When you plagged into charger do you get the charging light (orange/green) ON?
Because in my case light is always OFF...
baseballfanz said:
Maybe power button has broke.
Click to expand...
Click to collapse
From "touching" point of view it seemed to work good...
Finally my Nexus One is back.
HTC replaced the motherboard (I got a new IMEI code in fact).
I want to thank officially HTC because they fixed the problem even if my warranty was already expired without charging anything.
I hope this can be useful for somebody, I've heard from another italian guy the same issue for example.
Thanks to everybody who partecipated to this discussion.
Regards
Demetrio12 said:
Finally my Nexus One is back.
HTC replaced the motherboard (I got a new IMEI code in fact).
I want to thank officially HTC because they fixed the problem even if my warranty was already expired without charging anything.
I hope this can be useful for somebody, I've heard from another italian guy the same issue for example.
Thanks to everybody who partecipated to this discussion.
Regards
Click to expand...
Click to collapse
Nice that you got a good result and good to hear that HTC are still providing support if it all goes tits-up!
Hello xda, I just want to ask what did happen to my G1, I'm just using it ordinarily everyday but a few days ago something happen, it cannot boot but only led lights flashing, I can't even reach the recovery or bootloader, is this a hardbrick or something? I'm using a froyo rom I forgot what rom it was and I also using the right radio and SPL combo required for that but I don't know what happen, It just can't boot. Help please.
Is it just blue led? If so then yes its bricked and you need JTAG, if not you may be OK, but as to what happened that's hard to say
May be a battery issue but with LEDs flashing less likely, try to get a PC to recognize, try charging over night and testing with PC again, try booting without SD or sim, try any button combo you can
no not blue
demkantor said:
Is it just blue led? If so then yes its bricked and you need JTAG, if not you may be OK, but as to what happened that's hard to say
May be a battery issue but with LEDs flashing less likely, try to get a PC to recognize, try charging over night and testing with PC again, try booting without SD or sim, try any button combo you can
Click to expand...
Click to collapse
hello demkantor, the led light wan not blue it was like a pink? or something like that, I've tried home+power button no use, camera+power button still no use, really can't boot only led flash, that's all, is there any way I could save my G1? please help, thanks
Can you get a PC to recognize it and are you able to get a new battery?
I dunno the problem
demkantor said:
Can you get a PC to recognize it and are you able to get a new battery?
Click to expand...
Click to collapse
Hello again dem, since my phone can't boot, my laptop can't recognize it, and I'm confident enough to say that my bat. don't have any problem, I do have a universal charger and my battery are charging using it, one strange thing, I also have a cabled charger for my G1 which has a led light as well, I've tried charging it using that and the led light of my charger are blinking which means it is charging but the led light of my G1 was not blinking, I really don't know what happened to my G1, I hope you could give me some help, any way I tried to search for what JTAG is, but I think I can't do it since I don't have any ideas when regards to the hardware aspect of android, I'm even a noob on software aspect of adroid devices.
P.S.
I forgot to say this, sometimes another strange thing happen on my G1, whenever I try some button combo to reach either recovery or bootloader, my buttons and keyboards have lights but my screen is totally blocked out.
Sorry to say but I'm thinking your motherboard is shot. Send me a pm when you get a min. May be able to help you out
demkantor said:
Sorry to say but I'm thinking your motherboard is shot. Send me a pm when you get a min. May be able to help you out
Click to expand...
Click to collapse
hello again dem, last night after I charge my phone with a cable charger, a left my G1 for a moment and when I will turn it on supposedly the lower back part of it really get so hot, I don't what happen, and what do you mean when you say
Send me a pm when you get a min.
Click to expand...
Click to collapse
?
But thanks anyway for answering my questions. Hopefully I could recover mg G1
That really makes me think battery. Consider picking up a new one. Cheap on ebay
demkantor said:
That really makes me think battery. Consider picking up a new one. Cheap on ebay
Click to expand...
Click to collapse
hi again dem, I don't think its on the battery, call me crazy or anything but still remember N70? I have one, though their battery differs in size yet their gold energy conductor or whatever they call it is just the same. Since the battery of the G1 are easily drained I need to have two battery but since I'm from Philippines I have hard time looking for battery of my G1 that's the reason why I used my N70 battery on it as a backup whenever my G1 runs out of its juice. Before I can successfully use my N70 battery ( I just place a paper or anything on its side and lower portion to make the fit right) but since the problem on my G1 occurred even my N70 battery are useless and unusable because it still don't boot. I know my problem is a weird one but I'm looking for a way to recover it without modifying or replacing its hardware. Don't have money for it. Hope you could help me with this. thanks.
P.S.
I never run any problem before using my N70 phone, its maybe because they have the same voltage which 3.7 the thing is their capacity. For you to believe me I attached here the photo of my G1
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
lhun said:
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
Click to expand...
Click to collapse
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
DastanShaikh said:
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
Click to expand...
Click to collapse
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
lhun said:
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
Click to expand...
Click to collapse
U can try to get it repaired by Sony service center ...
DastanShaikh said:
U can try to get it repaired by Sony service center ...
Click to expand...
Click to collapse
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
lhun said:
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
Click to expand...
Click to collapse
But they give same device as a replacement not the above one and not the below one...
Hi,
First of all, Sorry for Bad English, Bear with me.
Long Story, Short!
It keeps happening!
It would turn off, won't reboot
Won't take charging
I will leave it for a while
If I leave it off after when I am tired trying to turn it on, a few hours later It will be WARM like it was being used, Then I would plugin again and THIS TIME IT WOULD TAKE CHARGE and EVEN REBOOT!!
After when I am using it for a while (10-12min) GOES BACK TO POINT 1
I ERASE EVERYTHING, FACTORY RESET IT, and This time.. IT would work for more than 10-12min,
I will install apps, login into the account, and then again... The same thing would start to happen! !
What Really Happen? Day ZERO!
I bought this Red Magic 3 phone 3 months ago and it was working super awesome and everything was great until last week after a 30-40 min gaming session on this phone, I went back to sleep and kept the phone on the table.
The next morning I noticed that the mobile is turned off, I thought Maybe battery drained so I plugged in to charge and continued with my morning routine.
After an hour I noticed that mobile is still not charging I tried plugging in and out multiple times and it didn't start charging, I checked the Data Cable on my MI MAX 2 (that also supports Type C) and Cable and Adapter were working fine.
I immediately realized that SOMETHING IS WRONG!!!
I saw some youtube video and I tried that Vol Key + Power Key thing and that Bios look alike menu opened up, I can see all the reboot, recovery boot, etc option but nothing worked.
So I picked the WIPE DATA option and It worked, Formatted the Phone and IT REBOOTED.
I figured maybe some software issue was causing it.
BUT SINCE THAT DAY it keeps happening!
It would turn off, won't reboot
Won't take charge when I plugin
I will leave it for a while
a few hours later It will be WARM like it was being used, Then I would plug in again and THIS TIME IT WOULD TAKE CHARGE and EVEN REBOOT!!
After when I am using it for a while (10-12min) GOES BACK TO POINT 1
Service Center
They are no help! They don't know what is wrong with it, Even they formatted it in front of me they did the Factory RESET it, I tried using it in Front of them for a while and the SAME THING HAPPENED!
then they installed some updates using some official package.
But still,
IT would work for more than 10-12min,
I will install apps, login in the account
suddenly... The same thing would start happening again!
Their Resolution is :
Motherboard issue and I will have to get the motherboard replaced.
This simply means EVEN THEY DON'T KNOW WHAT IS WRONG WITH IT and CHANGING EVERYTHING is their SOLUTION!
and they said it won't be covered on the warranty! Because the warranty has been voided BECAUSE THERE IS A SMALL CHIP on the phone! -_- which happens to be 40-50 days old.
I know is their Excuse to get money from me! Now I don't know what to do with it.
For me it was my first expensive mobile. I never bought a mobile for more than 200$.
Same thing for me.
Germany, Europe.
Download Ampere.
What's your battery health at, voltage, and how many ma draw when just sitting in that app.
I've learned my lesson with this company. A couple of extra capacitative buttons and a large battery are not a reason to buy a phone. The build quality is ok, the software abysmal (I still get random **** getting pressed when I unlock the phone), and support horrendous. Do yourself a favor, threaten to speak with the governing authority in your country regarding warranties. Tell them a small crack on the screen is not indicative of internal damage. Tell them you will post a youtube review of the company and phone if they do not abide by their warranty and fix your phone.
Once you fix your phone, sell it and cut your losses.
When will people learn YouTube won't do anything. You need subscribers to have any kind of weight. I'm at 2.4m lol.
I don't know the warranty laws in your country. I know here they have to prove that what you did was the cause. Nubia is really shady and not only scams but will flat out lie all the time. I seen people had bad battery's and they say they need a replacement board.
Just let me know what I asked and we can start going in a little deeper. Start off with the basics then move into some other stuff. Could be a simple easy fix.
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Any update?
I'm curious to see if this is a battery issue or something else
Mineapple said:
Same thing for me.
Germany, Europe.
Click to expand...
Click to collapse
So What did You do....!
Ok I attempted to help you trouble shoot this issue and get it fixed but it's pretty clear this is an uphill battle and a waste of my time.
bignazpwns said:
Ok I attempted to help you troubleshoot this issue and get it fixed but it's pretty clear this is an uphill battle and a waste of my time.
Click to expand...
Click to collapse
Thanks for your time.
I got the Battery Replaced thinking it was the issue but right after the installation. I turned it on to use it and it didn't work... I am still facing the same issue.. Meaning Battery was fine.. there is something else that causing it to turn off like this..!
Still, it acts like in COMA, then it heats up, I will charge it, It will boot.. If I will try using it ..it will turn off and won't turn back on!
bignazpwns said:
Any update?
I'm curious to see if this is a battery issue or something else
Click to expand...
Click to collapse
Well.. I got the battery replaced and it was a waste of another 2,000INR. Still Facing the same issue. This means this Turning Off issue is not caused by the Battery.. It is due to something else..! :crying: