Dropped my One from a very small height - died completely - One (M7) Q&A, Help & Troubleshooting

Hello,
I dropped my HTC One to a hard floor today, from height of less than 50cm (20").
The screen was on before the fall, battery was >90%, everything was working. After the fall, the screen was off, led off, nothing happening from any buttons.
I have tried long-pressing powerbutton, powerbutton+volume, no effect.
I have tried charging, no effect. Even the charging led doesnt work.
I also tried powering it on under bright light (?), no effect.
I had my bootloader unlocked, CWM recovery and Android Revolution HD rom installed (http://forum.xda-developers.com/showthread.php?t=2183023)
The phone had Nillkin protective case (http://mobilemate.yetaa.com/htcdopod/nillkin-htc-one-m7-hard-protective-case.html). I can see no physical damage on the phone, not even a smallest scratch..
Any ideas, what can I try to get it working, before sending it for repair? (Let's hope it goes for warranty. I really don't think it should die for such a small impact..) All ideas welcome!
*EDIT* My phone was working for a second, but broke again. In repair now.

If you connect this to pc, and you press Power, pc can recognize it?

Guich said:
If you connect this to pc, and you press Power, pc can recognize it?
Click to expand...
Click to collapse
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..

tumik said:
Thanks for your answer.
I can see no devices on my device manager, adb doesn't recognize any device, fastboot doesn't recognize any device. So nope..
Click to expand...
Click to collapse
Did you longpress power when it was connected?
Because some people resolved this problem...

Why do i think that the battery moved inside so it turned of
Sent from my soon to be HTC One using xda premium

Guich said:
Did you longpress power when it was connected?
Because some people resolved this problem...
Click to expand...
Click to collapse
Yes, tried now pressing it for a minute, still no effect. Thanks for your answer.
mhoss48 said:
Why do i think that the battery moved inside so it turned of
Click to expand...
Click to collapse
Thanks for your answer. Might be, that's also the thing that first came to my mind.. Too bad I don't think there is a way to check for that.

Bad luck bro myne fropped from four feet touch wood no problem
Sent from my HTC One using xda app-developers app

Hey! I just put it in a charger again, and after a minute I suddenly noticed that the charging led light up! I tried pressing the power button, and it booted to bootloader!
I then went to fastboot -> Reboot, to get it to boot normally..
There was a sudden flash of the HTC logo (boot logo). Lasted less than half a second, then it died again.
Now it seems completely dead again..

Low battery

Guich said:
Low battery
Click to expand...
Click to collapse
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.

tumik said:
Shouldn't be. I had it >90% when It first went dead..
Now it's on charger and doesn't show the charging light.
It also was on the charger the whole time, when I last got it to bootloader and when it died again.
Click to expand...
Click to collapse
Try to charge the phone for 1 hours...

Guich said:
Try to charge the phone for 1 hours...
Click to expand...
Click to collapse
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.

tumik said:
Now charged for 1 hour without touching it.
Still nothing.. Even the charging led didn't light up at all.
Click to expand...
Click to collapse
HI
greetings
just my 2cents here
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens

shrex said:
connect the phone to pc to usb 3 port (even usb 2 might do )
and try to boot into bootloader
and tell weather the phone boots, does the led flash or just vibrates or worst nothing happens
Click to expand...
Click to collapse
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.

same situation
tumik said:
Hi, and thanks for your answer.
Tried both USB3 and USB2 ports. Can't get the phone to boot to bootloader. Nothing happens - no led, no vibration, nothing on the screen.
Click to expand...
Click to collapse
I'm having exact same problems except I did not even drop my phone, the screen and phone went dead as I was using it. I've been charging it for hours, no response from any lights or anything. I have tried pushing the buttons to force a reset to no avail. When I plug it into my computer it does not recognize it or even acknowledge that it's there.

Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?

Good, i'm happy that your one works fine!!
Enjoy with this!!
Sent from One with Tapa4 Beta

tumik said:
Hey, my phone works again!
For the millionth time, I tried to start up my phone. No reaction.
Then I connected it to the charger, and the charging light came up.
I then pressed the power button... And it started! Now it works 100% normally, I have shut it down and rebooted and shaked and tilted and knocked it and removed charger and everything, it just keeps working 100% normally! And the battery was at 99% when I got it started.
I don't think the initial cause could be something (battery?) connected loosely, as it just started working all of sudden, and I cannot easily reproduce the error!?
Well, I'm glad it works now. And I'm glad I chose HTC One over GS4.. Self-repairing cellphones in 2013... What next?
Click to expand...
Click to collapse
Any advice? Mine still having same problem

tugesius said:
Any advice? Mine still having same problem
Click to expand...
Click to collapse
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app

gemini002 said:
Plug it into a pc hold down power button until phone boots..also try to hold power
Until it boots ...it will work just be persistent ...don't plug phone and turn it on after full charge...this is the cause
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Tried both several times. My computer doesn't even recognize that I've plugged a device in...what would that indicate. Can't get adb to see device either

Related

[Q] HTC Vivid won't charge or turn on

As the title says, my HTC Vivid won't turn on, charge or anything. The orange light that says it's charging doesn't turn on, buttons don't vibrate or anything. It shouldn't be bricked because I haven't done anything to brick it. I was using Xbox Smartglass on it, I locked the phone and went back to my game, about 15 minutes later I tried to unlock it and it did nothing. The battery shouldn't have been dead because I charged it the night before. Any suggestions or help please?
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
rignfool said:
Switch to twrp from CWM...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
I haven't done any modding to it, and I have no clue what twrp and CWM are, sorry. I'm new here.
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
rignfool said:
Got a friend with a vivid?
Try their battery...
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
LOL The reason I got a Vivid is because he gave it to me. Sadly, I was hoping there would be a technical solution instead of trying a new battery. I've got one ordered though. :/
Some have bad batteries.
Mine started doing the same thing. For a while I thought the battery life on Vivid was horrible compared to the Aria I had at the time. Then it progressed and one day finally quit completely and would not take a charge from any charger I had. So, being a techhead I decided to probe the battery with a multimeter and it showed very little voltage, so low I guess the charger wouldn't even recognize or try to charge it.
So what I did was take a battery charger I had for a walkie talkie radio and touched the leads to the battery for 3-5 seconds or so, put battery back in phone and it would then charge. I did this a few times until I could get to ATT store and the guy ordered a new one through warranty. Haven't had a problem with the Vivid since.
Same Problem
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
krekol said:
Last night I pulled my battery at 21% after shutting the phone off to clear the memory. I put the battery back in and put it on the charger, I tried to turn the phone on and nothing. It is not showing that it is charging. I have four batteries for this phone and none of them will turn on the phone. I am at a loss here. The phone was working fine until i shut it down and removed the battery. Any ideas on what is causing this or any way to force it to turn on.
Click to expand...
Click to collapse
That sounds like a royal pain.
Could it be the changer or its USB cable? Work some contact cleaner into the power button?
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Even if the power button was bad the phone should still charge a battery. I have a charger that will charge the batteries without the phone so I know the batteries are charged. I have several different chargers and none of them will show the phone charging. I even tried connecting it to my computer. The phone is dead, I guess I am going to have to crack it open and see if anything has come loose inside. I really like this phone and am going to hate loosing it. I paid a lot for this phone. That shinny penny I paid to get this phone was my favorite.
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
stuffed_tiger said:
I'm having this same issue. I'm not sure if it's the battery, since the phone boots to bootloader just fine. But the battery won't charge when the phone is off (red light comes on for a second, then quits) and I can't get past the HTC screen booting to ROM or recovery. Where is a good place to buy a battery?
Click to expand...
Click to collapse
That sounds like you lost your boot image... try flashing a new one that you know works... and if it won't charge with power off... sounds like you have CWM installed... switch to twrp...
Sent from my Vivid 4G using Tapatalk 2
lowfatmilk said:
Have you tried plugging the phone USB into a desktop and using that to try rebooting the phone into bootloader or recovery?
Hasoon2000's Vivid All-In-One Toolkit in the dev section can do that pretty simply. i used an earlier version of that to unlock the phone a year and a half ago.
i don't remember if the phone has to have debugging turned on for the desktop to feed it commands.
Even if this works i dunno whatall it'll prove.
i like this phone too a lot, and am sorry yours seem to be having hardware problems.
Click to expand...
Click to collapse
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
krekol said:
The phone does not turn on at all so getting to the bootloader is impossible. It does nothing. Does not even charge a battery. .
Click to expand...
Click to collapse
That's the definition of a bricked phone, was what i meant. No screen, no led, no button function, no sign of life, and from no explicable cause.
Android phones don't have real on-off switches that directly disconnects the phone from power. Its failure to manifest signs of life doesn't absolutely indicate irreversible hardware failure. There's a bit of a chance it's firmware.
Aside from the power button, Android phones can be controlled thru the USB port.
I took your advise and plugged the phone into the computer and left it over night. This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
If the screen lights up like that... there is power to it...
Sounds like you have dirt in your power button... or the button isn't making contact...
Time to disassemble and check the power button...
Sent from my Vivid 4G using Tapatalk 2
krekol said:
This morning I rebooted the computer and the phone screen lit up. I got all excited and tried to use adb to reboot into bootloader, Of course the phone was not found. I took the phone off the cord and the screen shut off. I pushed the power button and the screen lit up. Let go of the power button and the screen goes off. I tried another usb cord and now the screen no longer lites up. Maybe there is hope for this phone.
Click to expand...
Click to collapse
Yeah, that part where the phone was seen by the desktop, and then not, can have something to do with the Windows drivers. Most of the folks on these forums know what's with this stuff better than me; i usually have to tell windows to stop the hardware, disconnect and reconnect the phone USB and start the connection up again, every time before i do one set of commands, like put the phone into bootloader and download a kernel image into it.
There's a Vivid unbricking project over in the dev subforum, you must've seen that. Whether or not you get your phone working again, i hope it'll be a productive journey for you.
i was perfectly happy just messing with apps until i bricked my tablet; that got me into all this device unlocking and rom burning and fun stuff. It's too bad the Vivid isn't simpler to hack.
my phone cant boot to desktop after i flash the kanel
my phone cant boot to desktop after i flash the kanel please can you help me
9 times out of 10, if the phone will not turn on at all it is the battery. For some reason, the Vivid will occasionally stop seeing the battery. I have fixed this on mine when that happened by using an external charger. That worked because my battery was actually OK, the Vivid just wouldn't charge it or even see it. Once it was charged it was fine. If your battery really is dead (sounds like it might be the case), get a new battery. There is a 2000 mHr battery on Amazon that is not too much worse than the original (when new).
I had the same issue once, it turns out that I fixed it using a external charger

[Q] sudden death syndrome

I left my sony xperia z for charge with 11% battery left and when I came back to check the phone was gone. I thought it was switched off
and when I tried turning it back on again, nothing happened. The boot loader is locked and neither the phone has ever been rooted. I've tried charging it for 24 hours nothing happened, I tried the hard reset (power + volume up button) nothing happened. I've also opened its back cover and took out its battery but still nothing happened. Please help. Can I enter the phone via sdk tool kit
saad.raza.salman said:
I left my sony xperia z for charge with 11% battery left and when I came back to check the phone was gone. I thought it was switched off
and when I tried turning it back on again, nothing happened. The boot loader is locked and neither the phone has ever been rooted. I've tried charging it for 24 hours nothing happened, I tried the hard reset (power + volume up button) nothing happened. I've also opened its back cover and took out its battery but still nothing happened. Please help. Can I enter the phone via sdk tool kit
Click to expand...
Click to collapse
You shouldn't have opened the phone.... this voids your warranty.... I hope you glued it back on correctly....
Try to put a rubberband across the device, so that the power button AND vol up are pressed permamently.
If this doesn't work and you can't see that it was opened send it to sony for repair
saad.raza.salman said:
Can I enter the phone via sdk tool kit
Click to expand...
Click to collapse
Hold volume Up while connecting the phone to your pc. When the led turns blue you may get a chance to do some work.
St.Jimmy90 said:
You shouldn't have opened the phone.... this voids your warranty.... I hope you glued it back on correctly....
Try to put a rubberband across the device, so that the power button AND vol up are pressed permamently.
If this doesn't work and you can't see that it was opened send it to sony for repair
Click to expand...
Click to collapse
Okay I'll try that but I don't think that's going to work since it's not charging or doing anything. you know. The blue LED is not coming on either. And we dont have sony warranty here in Pakistan, so yeah. Lol! And even connecting the cable with the computer does not help recognize the device.
My method should force your phone to charge
__raptor__ said:
Hold volume Up while connecting the phone to your pc. When the led turns blue you may get a chance to do some work.
Click to expand...
Click to collapse
Done that several times nothing happens, did while connected to the PC and also while connected to the charger. Nothing!!! :crying:
saad.raza.salman said:
Done that several times nothing happens, did while connected to the PC and also while connected to the charger. Nothing!!! :crying:
Click to expand...
Click to collapse
Did you try my method?
St.Jimmy90 said:
Did you try my method?
Click to expand...
Click to collapse
Yes I did try it but nothing happened. I mean it's not charging it's not being detected by the computer, I've tried it the USB cable in different slots but nothing happens.
saad.raza.salman said:
I've tried it the USB cable in different slots but nothing happens.
Click to expand...
Click to collapse
Have you tried an other cable? Do you got a dockingstation?
This post is just to show you my experience whit the xperia z sudden death and the only solution who worked for me.
A friend bought an xperia z, and he faced of sudden death, 4 month later. This appear when the phone shuts down whit 0% battery and the phone NEVER wake up, no led, nothing.
- I put the phone on charge 24h/24h ... nothing happen.
- I test all combination of hardware button and I've got a blister on my hand ... nothing happen.
He can't send back in warranty because i root and instal omni rom.
And i don't have 3zx box for perhaps wake up the phone.
My only way is open the phone... when the phone's open i unplug the battery and i wait one hour, after this i connect via usb the phone to my pc (whit the battery unplug!) and miracle the phone boot on bootloader whit the blue led. Then i disconnect the phone to pc, i plug the battery and i connect the phone via usb on my pc and ... the phone boot normally whit red led and stay in charge. He lost waterproof but the phone still alive(since 3 month) without any problem:victory:.
It's a shame, for me this seem's to be a badly planned obsolescence ...

Dead z1 :(

It seems that my z1 has just given up on life.
I was checking my gmail and the phone switched off. It wouldn't switch on so I tried vol-up and power, it vibrated but did nothing.
Now absolutely nothing will make it show any signs of life, it seems to be completely dead which is weird. No LEDs or vibrations at all, so I guess I'll be returning it :crying:
Dude you ran out of battery. Try to recharge it.
albertobom said:
Dude you ran out of battery. Try to recharge it.
Click to expand...
Click to collapse
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
Now, seriously, try to flash your kernel again.
albertobom said:
Now, seriously, try to flash your kernel again.
Click to expand...
Click to collapse
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
declan8888 said:
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
Click to expand...
Click to collapse
That's odd... Well sent it to Sony.
Guess I'm gonna have to
Even mine was dead for sometime today
Even my phone gave me a shock today... Screen switched off and the phone was not responding.... had to reset it through the sim tray!
I get 3 vibrations when holding the reset button next to the SIM tray, but nothing else.
Strange. Vol down and power would reset the phone?
Sent from my C6903 using XDA Free mobile app
Use Seus or PC companion to repair.
Or a flash a recent. ftf by flashtool.
Sent by my Z1 with XDA Fax
Duvel999 said:
Use Seus or PC companion to repair.
Or a flash a tft .
Sent by my Z1 with XDA Fax
Click to expand...
Click to collapse
PC Isn't recognising that it's connected.
I've contacted the ebay seller I bought it from last week regarding a refund or replacement. Should get a reply tomorrow.
declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
I had the same issue your having with my rooted Samsung s4. I couldn't get anything. Bought secondary battery... Son took into verizon came on briefly. My programming USB cable rusted out, had to buy a new jib. That didn't work. I just persevered, I found life when I put in the battery and started hitting the power button repeatedly, 15-20 times
Finally it would turn on, used the jib got it into download mode and flashed the ROM with odin again. Still had some issues so I did a reset then re flashed again, re rooted and started loading programs.
Still not sure if it was/is the power button or system change I made with exposed or other such toolت.
Also now using button savior as a preventative measure. As an added bonus I have 3 batteries and a stand alone battery charger.
Please update your thread as status changes. Hope you get it working.
ヅ Droidatar
(knows just enuf to brick it)
Rooted S4 MDK I545 stock 4.2.2
"If someone helps, never forget to hit thanks ? "
my z1 2 hours ago had died, I solved by connecting it to flashtool with the volume down pressed. I have version .157
I would think faulty battery, had same issue with old s2
No idea what the problem could be, perhaps moisture got into the headphone jack or something and made its way into the phone.
As I said, when I help vol+ and power it would vibrate 3 times to indicate power off however it would show no signs of life when turning it on.
Flashtool wouldn't recognise it nor would PC Companion.
I sent it away to Sony to repair last week - it's currently still with the technician. I'll update the thread as the repair progresses to let you know the outcome! Hopefully it will be a manufacturing error and I won't have to pay for a repair.
I recognize this problem in a slightly different form.
When my battery is completely dead and I try to charge it and turn it on it won't. It gives me the same three vibrations. I let it charge on the fast charger the whole night. Nothing. (0% charge, light stays red all night long.)
Then I reset it (red dot next to SIMtray) (which does nothing, no vibrations) but it works if not connected to the charger (it only vibrates then)
After reset I try to charge it and it goes automatically on but when it goes on it stops charging after splash screen and turns off and stops charging.
Then it's just trial and error. Reset, no reset, manual turn on, turn off, reset with USB connected, without and eventually it charges and I can turn it on.
After that it works fine.

[Q] HTC One Charges but Won't Turn On

Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Sent from my HTC One using XDA Free mobile app
The Android Manual said:
Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead [emoji14]
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Click to expand...
Click to collapse
Does it show up in Device Manger on your PC at all?
Danny201281 said:
Does it show up in Device Manger on your PC at all?
Click to expand...
Click to collapse
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
The Android Manual said:
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
Click to expand...
Click to collapse
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Danny201281 said:
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Click to expand...
Click to collapse
Yes. I did plug it into my laptop's usb ports last night when it still had charge (usb 3.0 if that helps) but it was neither recognized nor visible in the device manager. I hope! I am now charging my phone as we speak. I hope it's not dead too
Okay so...I installed HTC Sync and still nothing. It was not recognized and it's still not booting
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
yatindroid said:
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
Click to expand...
Click to collapse
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
The Android Manual said:
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
Click to expand...
Click to collapse
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Seanie280672 said:
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Click to expand...
Click to collapse
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button? Just to clarify, my phone only vibrates if I hold the power button for a long time. It just keeps vibrating and vibrating
The Android Manual said:
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button?
Click to expand...
Click to collapse
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Seanie280672 said:
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Click to expand...
Click to collapse
Umm...but the buttons don't light up when I press the power button for a long time.
It does this but when I unplug it, it freezes like that with the LED on.
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
The Android Manual said:
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
Click to expand...
Click to collapse
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Oh no...well I will try to search for my old laptop that has USB 2.0 ports and see of that recognizes my phone. I also do not have warranty anymore though so that is not going to help me
yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
The Android Manual said:
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
Click to expand...
Click to collapse
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Seanie280672 said:
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
What version of ubuntu do you recommend I use? I will be installing it on my flash drive so...

My Nexus 6 won't turn on anymore, help please!

Hi guys,
Here's my (huge problem): my Nexus 6 won't turn on anymore. I was at a friend's last night, it was on and functional. Then I pick it up and it's off. Odd I think, I try to turn it on, nothing. I try to turn it on while holding the power button for a while, still nothing. I try powering it on to access the bootloader (power + vol down), still nothing. All I could see was a faint red light right next to the top speaker (on the left, weird but it seems to be the proximity sensor) that turns on for like a second when I hold the power button for a while.
If I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed (so it's detecting it somehow). I let it charge overnight but I don't know if it did (although I waited for a bit and it did get warm while connected to the Moto turbo charger). The Nexus toolkit doesn't see it if I try an "adb devices" command.
I've tried all the steps on Google's help page and also from this thread but it still won't power on. I don't know what to do anymore at this point. It was fully functional, no hard/soft brick of any kind.
Fyi, it is rooted, the bootloader is unlocked and I was running Chroma with ElementalX kernel. Please helps guys! :crying::crying:
Have you tried plugging it in to your computer and looking in devices? tried another charger?
@XDAcube, yes I did: I tried my friend's charger last night and my PC as well. Like I said, when I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed and that's it.
Ghisy said:
@XDAcube, yes I did: I tried my friend's charger last night and my PC as well. Like I said, when I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed and that's it.
Click to expand...
Click to collapse
Ok try this: http://forum.xda-developers.com/nexus-6/general/fix-fix-qhusbbulk-cm12-t3059518 for your phone.
@XDAcube, will this wipe my data (apps and SDCard)??
Ghisy said:
@XDAcube, will this wipe my data (apps and SDCard)??
Click to expand...
Click to collapse
No i dont think. Do you have hangouts? Then we could chat faster and live?
@XDAcube, I do on Google+. What's your G+?
Ghisy said:
@XDAcube, I do on Google+. What's your G+?
Click to expand...
Click to collapse
Yes add me on hangouts and i will try helping you out
Usually the red LED means your battery is dead. Charge it for an hour or two then try again.
@Face_Plant, I charged it overnight. It seemed to have worked because it was getting warm on the back (as usual) but I can't tell for sure since it doesn't turn on at all.
Ghisy said:
Hi guys,
Here's my (huge problem): my Nexus 6 won't turn on anymore. I was at a friend's last night, it was on and functional. Then I pick it up and it's off. Odd I think, I try to turn it on, nothing. I try to turn it on while holding the power button for a while, still nothing. I try powering it on to access the bootloader (power + vol down), still nothing. All I could see was a faint red light right next to the top speaker (on the left, weird but it seems to be the proximity sensor) that turns on for like a second when I hold the power button for a while.
If I connect it to my PC, I get a Windows notification saying the driver for this device cannot be installed (so it's detecting it somehow). I let it charge overnight but I don't know if it did (although I waited for a bit and it did get warm while connected to the Moto turbo charger). The Nexus toolkit doesn't see it if I try an "adb devices" command.
I've tried all the steps on Google's help page and also from this thread but it still won't power on. I don't know what to do anymore at this point. It was fully functional, no hard/soft brick of any kind.
Fyi, it is rooted, the bootloader is unlocked and I was running Chroma with ElementalX kernel. Please helps guys! :crying::crying:
Click to expand...
Click to collapse
Were you able to fix it? I'm having the same issue.
KingZae said:
Were you able to fix it? I'm having the same issue.
Click to expand...
Click to collapse
Well, I ended up sending it back for repair (it's still under warranty). They replaced the motherboard, battery and back cover, for free of course!
I did lose all my recent data but it couldn't be helped in that case. You might need to RMA yours as well...
when i first received my Nexus6 out of box, it was dead didnt turn on etc. i was freakin out that it might be a total defect device.
but it came with 0% charged i guess? and only after pluggin it into the chargin cable i managed to power it on,
did everyone else's nexus 6 came with 0% charged? or was it only me
leondestiny said:
did everyone else's nexus 6 came with 0% charged? or was it only me
Click to expand...
Click to collapse
Both of mine came about 45% charged.
Face_Plant said:
Both of mine came about 45% charged.
Click to expand...
Click to collapse
werid.. maybe thats why mine is a defect screen..
it was basically dead out of box, unopened box eveyrhitng in place and sealed and the phone itself had the pre intsalled screen film on, i had to plug it to the wall until after 2minutes then i could turn the thing on :/
I would try to charge the phone using the wireless charger to see what will happen.
Wow! A zombie post ☺
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

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