[Q] O4X mutes itself...sometimes - LG Optimus 4X HD

First, a HUGE thanks to this community, both the O4X and xda, as a whole. Can't tell you how many times the collective expertise here has saved my...
To my issue: on occasion, my phone mutes itself. The onscreen display doesn't show my end as being muted (pressing and repressing does nothing). I end up having to end the call and call again, which is a pain after being on hold for 20 minutes.
I can find no rhyme or reason for this behavior either. Most of the time it's on outgoing calls, but happens on incoming also. Happens across networks (VZW, AT&T) and with landlines (calling my bank). This has happened in the morning, afternoon and at night, though it doesn't happen in the middle of a call, only the beginning. Just seems to be random.
I've browsed through the 3845#*880#/hidden menu but didn't find any sort of relevant tests. If anyone has any thoughts and/or solutions as to what's going on, be happy to hear 'em.
Thanks

tadees said:
First, a HUGE thanks to this community, both the O4X and xda, as a whole. Can't tell you how many times the collective expertise here has saved my...
To my issue: on occasion, my phone mutes itself. The onscreen display doesn't show my end as being muted (pressing and repressing does nothing). I end up having to end the call and call again, which is a pain after being on hold for 20 minutes.
I can find no rhyme or reason for this behavior either. Most of the time it's on outgoing calls, but happens on incoming also. Happens across networks (VZW, AT&T) and with landlines (calling my bank). This has happened in the morning, afternoon and at night, though it doesn't happen in the middle of a call, only the beginning. Just seems to be random.
I've browsed through the 3845#*880#/hidden menu but didn't find any sort of relevant tests. If anyone has any thoughts and/or solutions as to what's going on, be happy to hear 'em.
Thanks
Click to expand...
Click to collapse
i had this issue, pinpointed it down to viber, for some reason. uninstalled it, and it works fine now. a workaround is, during the call, switch to speaker, then normal again, your mic should be working for a minute or so

Flying_Bear said:
i had this issue, pinpointed it down to viber, for some reason. uninstalled it, and it works fine now. a workaround is, during the call, switch to speaker, then normal again, your mic should be working for a minute or so
Click to expand...
Click to collapse
Thanks for the timely reply Flying_Bear.
I don't have Viber installed (assuming it's an app/service called Viber, not com.lge.viber or something). The sole reason I went root was to clean out the bevy of junk that comes preinstalled. Unfortunately, your work-around didn't work either. Just called my bank and switching between speaker and earpiece had no effect; the operator still couldn't hear me.
Any other guesses?
I did find this from another thread, reads like CM10 might do the trick, but I'd rather not go that route if possible. This seems to be a known, albeit infrequent, yet annoying issue.

tadees said:
Thanks for the timely reply Flying_Bear.
I don't have Viber installed (assuming it's an app/service called Viber, not com.lge.viber or something). The sole reason I went root was to clean out the bevy of junk that comes preinstalled. Unfortunately, your work-around didn't work either. Just called my bank and switching between speaker and earpiece had no effect; the operator still couldn't hear me.
Any other guesses?
I did find this from another thread, reads like CM10 might do the trick, but I'd rather not go that route if possible. This seems to be a known, albeit infrequent, yet annoying issue.
Click to expand...
Click to collapse
oh well, it seems that our problems, even though they have similar simptoms, aren't caused by the same thing. i can't give you much, except the standard factory reset / reflash .kdz advice. good luck!

Flying_Bear said:
i can't give you much, except the standard factory reset / reflash .kdz advice. good luck!
Click to expand...
Click to collapse
ah well, thanks for trying. :cheers:

Related

Touchless Control WAY Too Sensitive

Is anyone experiencing their phone waking up and waiting for you to ask it something? It's happened just sitting on the counter, my pocket or streaming music/podcasts. It happens at least one or more times a day, I tried retraining it for my voice a few times but still happens.
FSRBIKER said:
Is anyone experiencing their phone waking up and waiting for you to ask it something? It's happened just sitting on the counter, my pocket or streaming music/podcasts. It happens at least one or more times a day, I tried retraining it for my voice a few times but still happens.
Click to expand...
Click to collapse
Go retrain it once more in a completely silent room. You should be able to hear nothing except air moving (fan, a/c, etc.). Then report back.
FSRBIKER said:
Is anyone experiencing their phone waking up and waiting for you to ask it something? It's happened just sitting on the counter, my pocket or streaming music/podcasts. It happens at least one or more times a day, I tried retraining it for my voice a few times but still happens.
Click to expand...
Click to collapse
Biggest thing is keep it at arm's length. Like really, extend your arm to the fullest, and then speak normally. Try it.
natezire71 said:
Go retrain it once more in a completely silent room. You should be able to hear nothing except air moving (fan, a/c, etc.). Then report back.
Click to expand...
Click to collapse
jhnl33 said:
Biggest thing is keep it at arm's length. Like really, extend your arm to the fullest, and then speak normally. Try it.
Click to expand...
Click to collapse
The last time I walked out to my garage to be away from any noise, I'll try again today and make sure I hold it at arm's length(tried that on initial setup)
FSRBIKER said:
The last time I walked out to my garage to be away from any noise, I'll try again today and make sure I hold it at arm's length(tried that on initial setup)
Click to expand...
Click to collapse
Good luck! I had the same issue as you in the beginning. I uninstalled updates and reinstalled to try to make sure previous cache and settings were cleared and re-trained at arms length and now it works pretty well!
FSRBIKER said:
The last time I walked out to my garage to be away from any noise, I'll try again today and make sure I hold it at arm's length(tried that on initial setup)
Click to expand...
Click to collapse
also, make sure you use the same pitch and cadence when saying it. If i want the phone to pick up my voice easier, i can say ok google now when training it in slightly different ways. But then my phone also comes on and thinks im saying it when no one has said anything close to ok google now. If you make sure everything sounds the exact same when saying it, i didn't run into any problems. But i can't wake the phone up when i first wake up in the morning lol. I always try but i apparently sound like death whenever i first wake up.
jayboyyyy said:
also, make sure you use the same pitch and cadence when saying it. If i want the phone to pick up my voice easier, i can say ok google now when training it in slightly different ways. But then my phone also comes on and thinks im saying it when no one has said anything close to ok google now. If you make sure everything sounds the exact same when saying it, i didn't run into any problems. But i can't wake the phone up when i first wake up in the morning lol. I always try but i apparently sound like death whenever i first wake up.
Click to expand...
Click to collapse
I agree, try using the same voice for all three samples. I know that early on people were suggesting you say it with slightly different speed etc but I have found it is best to try to say it the same all three times and let the software in the Moto X handle slightly variations automatically.
Mine wakes up all day sitting on my desk at work. I do talk about Google a lot, but I never say my phrase. It's funny some of the stuff I see it type...
Sent from my XT1060 using Tapatalk
This is an interesting thread for me. I had the Note 3 (hi galaxy) and Nexus 5 (ok google). Both of them would think I was talking to them when I wasn't, and I have almost the opposite problem with the Moto X. I have a hard time to get it to listen. I re-trained, re-trained, re-trained.. My wife's phone works flawlessly. I do love that we train our voices because she uses here touchless control all the time right next to me and my phone has yet to mistake mine for hers.
Maybe I need shorter arms.
OK quick update, I uninstalled the Touchless Control update and retrained my Moto X again in my garage this morning. It's been about 7 hours and it hasn't once yet turned itself on. I streamed music, have been in congested areas with people, a business meeting and it's working perfectly now.
I'm going to wait for 24 hours to make sure it's still working correctly and then install the update to the app.
About ready to scream!
The touchless control on my Moto X Developer Edition is extremely sensitive. Anytime anyone talks in the office that I work in, the dang phone comes on and waits for someone to give it a command. All anyone has to do is say "OK" and it does this even when I don't want it to. I've tried retraining the phone multiple times and it doesn't seem to help me out at all. I'm going to be so glad when the Lollipop update finally rolls out for this phone so I can get retrain this with a different launch phrase that will not be so easy to trigger on my phone. In the meantime, has anyone been able to get the sensitivity adjusted on this phone? If so, how? I'm thinking of going to Cyanogenmod 12.1 until Lollipop rolls out for the XT1060,
Any help that I can get on this would be greatly appreciated.
Cindy

Microphone Problem on N Preview

So I've had multiple calls this morning come into my phone where the microphone doesn't appear to be working, even via Bluetooth. Got a call from my boss earlier and the phone wasn't picking up anything I said. After a reset I was able to make a call and could be heard on the other side, then switched to a BT headset and was still working. Cut to an hour later and I take an incoming phone call while on BT in my car and the same thing happened, it was like I was on mute. Has anyone else run into a similar issue on their N6 or on the N Preview???
BaumerS4 said:
So I've had multiple calls this morning come into my phone where the microphone doesn't appear to be working, even via Bluetooth. Got a call from my boss earlier and the phone wasn't picking up anything I said. After a reset I was able to make a call and could be heard on the other side, then switched to a BT headset and was still working. Cut to an hour later and I take an incoming phone call while on BT in my car and the same thing happened, it was like I was on mute. Has anyone else run into a similar issue on their N6 or on the N Preview???
Click to expand...
Click to collapse
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
g33k3r said:
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
Click to expand...
Click to collapse
I'm on Sprint and having this problem. You?
BaumerS4 said:
I'm on Sprint and having this problem. You?
Click to expand...
Click to collapse
I am on AT&T though I just tried something and it may have fixed it. I downloaded Hangout Dialer to see if making a call on my phone via Google Voice would work. When I called someone, a little popup on the bottom came up and it said, your microphone is disabled, with a button that said enable. I clicked that and now it seems to be working. Not sure how the microphone was disabled.
g33k3r said:
I am having the same issue. People can't hear me what so ever. Will probably have to flash back to M.
Click to expand...
Click to collapse
g33k3r said:
I am on AT&T though I just tried something and it may have fixed it. I downloaded Hangout Dialer to see if making a call on my phone via Google Voice would work. When I called someone, a little popup on the bottom came up and it said, your microphone is disabled, with a button that said enable. I clicked that and now it seems to be working. Not sure how the microphone was disabled.
Click to expand...
Click to collapse
Thanks for the heads up, I tried that and Hangouts said the same thing. I wonder if it is going to keep turning the mic off or if this is a permanent fix.
BaumerS4 said:
Thanks for the heads up, I tried that and Hangouts said the same thing. I wonder if it is going to keep turning the mic off or if this is a permanent fix.
Click to expand...
Click to collapse
I will probably do a bit more testing on it, but luckily I found out a workaround. I assume that "fixed" your issue as well?
g33k3r said:
I will probably do a bit more testing on it, but luckily I found out a workaround. I assume that "fixed" your issue as well?
Click to expand...
Click to collapse
The Hangouts Dialer fix only seems to be temporary, as the mic gets disabled every few hours still. It's not a major problem for making calls, because I can use the Hangouts dialer and it lets me know if I need to enable it. Doesn't work as well though for incoming calls because I don't have a chance to enable it, so it's kind of a crapshoot if it's going to be working or not.
BaumerS4 said:
The Hangouts Dialer fix only seems to be temporary, as the mic gets disabled every few hours still. It's not a major problem for making calls, because I can use the Hangouts dialer and it lets me know if I need to enable it. Doesn't work as well though for incoming calls because I don't have a chance to enable it, so it's kind of a crapshoot if it's going to be working or not.
Click to expand...
Click to collapse
Yea, Same thing happened to me just this morning. Luckily I already knew how to fix it.
exact same here....just started out of the blue this morning. rebooted, tried bluetooth etc, nothing worked..... I turned on my 6 to try calling myself via hangouts, and lo and behold a message: 'enable mic' I came to this thread via a goog search on how to enable the mic....Ive never seen a setting for that ever before! Anyway, the hangout process worked so far
How did you flash? Ota or syste.img?
When I came to the N preview..i wiped system, data,cache and dalvik cache. Then i flashed the N system.img, a modified boot.img and SU. I haven't had any of the problems that some are reporting with N. So I'm wondering what is the main difference between install methods.

Microphone only works during calls

Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
ratola said:
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
Click to expand...
Click to collapse
Hi ratola,
you can dial *#*#372733#*#* for a hidden FQC test menu, here you can test each mic seperated, i guess in your case it's the second mic in the top-speaker.
- Joeigel
Joeigel27 said:
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Click to expand...
Click to collapse
Hi Joeigel, unfortunately I have the same issue (and story regarding contacting support). The only way I can make calls via for instance WhatsApp is by using a handfree headset, or setting it to speaker-mode.
Waiting for the Android 9 release, if this isn't fixed with it, I'll send it in for warranty.
I do have another issue with the phone, and that's when I unlock my phone using the fingerprint scanner, 1 out of 4 times or so, the phone enables split screenmode. Do you (or someone else here) have similar experiences. It's quite annoying.
Update: Installed Pie, and no improvement. Issues still persists. Returning the phone today.
Sorry for the late response, my phone is also on it's way back to GB...
Joeigel27 said:
Sorry for the late response, my phone is also on it's way back to GB...
Click to expand...
Click to collapse
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
odyon said:
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
Click to expand...
Click to collapse
I didn't experienced something like this. Did they send it back to you yet? Maybe they fixed both... ^^'
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
nagesco said:
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
Click to expand...
Click to collapse
Could any up or downgrade fix it?
Joeigel27 said:
Could any up or downgrade fix it?
Click to expand...
Click to collapse
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
nagesco said:
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
Click to expand...
Click to collapse
After further testing of this issue, the 'OK Google' issue is still present, if I want to ask google assistant 'ok google' the microphone barely picks up anything or even my question, practically screaming into the microphone is the only way to activate it, this matches with the results on my google activity, listening to my recordings of my queries shows evidence that the microphone sensitivity is way too low.
HOWEVER, when using google assistant by means of pressing the microphone and then asking the question, the result is clear and understandable and doesn't suffer from volume issues, I can't pinpoint if this is an issue with the Nokia specifically, it is not a problem with any other application that uses the microphone.
Having the same issue with Mic 3. It means I can't use it in speakerphone mode during calls or in Skype. It doesn't prevent me from using the Google assistant though.
My smartphone was sent in and repaired (complete motorboard replaced). During the time it was gone Android 9 came out, so I'm not sure if it was the repair or the software update.
But it works again without any problems
Kind regards
Joeigel

DTMF tones not working in calls

Anyone had this problem? The setting is toggled in the menu, it makes a noise on key press, but the call recipient doesn't seem to receive it.
Had this problem with my last handset (P20 Pro), and now realise I have the same issue again.
I will contact Pixel support tomorrow when they're open again, and currently on a slow web chat with Vodafone.
Just tried a few things, appears that they do work on ear piece, but not when on loudspeaker. Vodafone suggests the phone is faulty. I'll speak to Pixel support tomorrow.
If anyone has a few minutes spare, could you see if you have an issue with this?
mushtafa said:
Just tried a few things, appears that they do work on ear piece, but not when on loudspeaker. Vodafone suggests the phone is faulty. I'll speak to Pixel support tomorrow.
If anyone has a few minutes spare, could you see if you have an issue with this?
Click to expand...
Click to collapse
Has the same issue and came up with the same results. Speakerphone caused it to fail. I think the tone is being heard and picked up at the same time maybe. Switching to ear piece solved it.
Seems a very odd 'bug'. Wonder if there is a fix for it?
Used the Pixel support chat thing today.
I was told to force stop the phone app, uninstall all updates, and clear the cache from the app.
Install update for Phone app from Play Store, reboot phone and test.
Tried it twice and working at the moment.
Might help someone out.
After having this issue for over a year, I finally found a (so far) permanent fix. Update/change your APN settings on the phone. I am a T-Mobile customer so I went to the site to get the correct settings. I added a new one and everything has been going well.
I'd tried every fix I could find via googling, but nothing stuck longer than a day. It's been over a week and I'm still working. I hope this helps someone because this was the worst issue to have in this current video meeting era.

Question My phone randomly talks something about the time

My phone randomly talks something about the time, I'm not getting what she saying (woman voice).
Talkback option is off, I checked that one.
What is this, this is so annoying and creepy.
This is not the first bug, since I bought this phone.
Anyone can help me?
Something put into clock settings?
I found this similar problem, I have exactly the same:
"A couple days ago I started hearing a womans voice at random times, like I had butt dialed someone, but I could Identify where it was coming from. Then while I was scrolling on my phone I hear something something "time". Finally in the middle of the night when everything else was quiet I hear it clear as a bell. A robotic female voice saying "it is time". No notification. No background apps running. I've done a few things to check those things and can't find anything. It is slightly annoying. But more so, creepy AF. Any help would be appreciated."
It's Big Brother sending you subliminal messages
Don't see what it could be other than a notification related thing...something you already forgot that you enabled. There are SO many settings, I doubt I could bring my phone to the same exact config after a factory default.
Try using the notification history feature to track this ghost down.
This sounds like an accessibility setting turned on to me
mpore14 said:
This sounds like an accessibility setting turned on to me
Click to expand...
Click to collapse
Ah, yes. That must be it. Good thinking.
I'm betting that you will find the culprit in Bixby Routines. It's under Advanced features.
your question is your phone talks about time, for that u will have to search on google ..
I tried everything, but couldn't helped. I did a factory reset. I always hate to do that, because It takes to much time to put back everything and set up, but at least it helped.
Thanks to everyone.

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