Mobile data stopped working - Xperia Z Q&A, Help & Troubleshooting

Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..

scorpi786 said:
Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
Click to expand...
Click to collapse
why dont u ask in the Q&A section?
did you enable mobile data in the setting? sometime it become untick.
---------- Post added at 02:58 AM ---------- Previous post was at 02:58 AM ----------
scorpi786 said:
Hi guys my mobile data has suddenly stopped working, tried resetting to factory defaults and now flashed original 434 rom but to no avail. tried a different sim too, still not working. The network is working thouigh as my wifes on the same network and hers is fine.
phone was sim free from phones 4 u, if i take it back will they swap it for a new one or make me wait until its checked..
Click to expand...
Click to collapse
why dont you call and ask...

scorpi786 said:
Thank you captain obvious, I shall take the phone back in the morning when the store is open and inform all as to the outcome.
Click to expand...
Click to collapse
Have you paid your bill?

That's weird, my mobile data also stopped working around the time the OP posted
I am not joking either, I haven't been able to get it working again - I just figured the custom rom I put on recently had screwed up and I'm currently in the middle of getting all the files ready to put eXistenZ ROM on instead - happened to see this while looking for a 253 ftf for the kernel.
Probably a coincidence but still weird.

Try reflashing stock kernel
Sent From C6603 Using xda premium

I think you need to request the configuration settings in your network provider.

UPDATE: Just found out there's a major outage of 3 UK's mobile internet! No wonder my mate couldn't connect...
Hmmm. Strange. There's a bloke here at work who's having the exact same problems with his XZ.
He's on 3 (UK). Swears blind it was connecting and working yesterday - this morning, nothing. His phone signal is fine, just not mobile internet.
Checked his APN settings, his mobile Data is "ON", the phone knows it's connected to 3, it says he's picking up HSPDA, but nothing will connect. It won;t even connect to re-install his internet settings through the "Xperia" menu in settings.
He says it did update to the .253 firmware on Sunday night.
What networks you guys in the UK having probs with?
(I'm only bothered cos I;ve got the exact same phone coming today on the same network )

warface said:
UPDATE: Just found out there's a major outage of 3 UK's mobile internet! No wonder my mate couldn't connect...
Hmmm. Strange. There's a bloke here at work who's having the exact same problems with his XZ.
He's on 3 (UK). Swears blind it was connecting and working yesterday - this morning, nothing. His phone signal is fine, just not mobile internet.
Checked his APN settings, his mobile Data is "ON", the phone knows it's connected to 3, it says he's picking up HSPDA, but nothing will connect. It won;t even connect to re-install his internet settings through the "Xperia" menu in settings.
He says it did update to the .253 firmware on Sunday night.
What networks you guys in the UK having probs with?
(I'm only bothered cos I;ve got the exact same phone coming today on the same network )
Click to expand...
Click to collapse
Yes indeed threes data network is experiencing national problems there is a fault on the network ironically some lucky people are still connected wish I knew this this morning after I finished the night shift ended up factory resetting my phone!

Three here too, no data from around 7-11am

I had this and even restored a backup in case it was me. To no avail of course. But my data has come back now.
Sent from my C6603 using xda premium

bloody three I had ruled t hem out as my wife's phone was working fine and there website want updated last night. the wife had a normal size SIM do I couldn't try it out but my spare micro sum didn't work either.
I should h dave checked my wife's this morning...
I ended up getting a brand new Xperia z in exchange for my old one. not happy as off next time something goes wrong with it they'll send it for repair.

well I've finally got everything setup the way I like now I just need to put the screen protectors on, this part I hate..

Related

Mobile Internet Stopped working

I'm on orange UK and all of a sudden my 3g/ 2.5g / 2g has stopped working, i.e. I can't connect at all or even download new weather :-( It just says it can't connect.
I've tried flashing a different radio and ROM but no change, any one got any ideas what to try ?
Thanks
Check that all settings are correct and if they are try the SIM in another phone?
All the settings look okay, dont have another unlocked phone unfortunatley ;-(
edgerfs said:
All the settings look okay, dont have another unlocked phone unfortunatley ;-(
Click to expand...
Click to collapse
Aha, then you got a problem..
If none of your friend's got a phone that it works to put it in I'd suggest that you contact your Telco about it or the place you bought it from and see what they've got to say about it..
Hooray, just started working! Must of been a glitch with the telco (orange). Thanks for help m8.
yeah, was just about to post....my Orange UK died too, came back about 30 mins ago. Glad its all sorted. You then have the worry that something else is not working right when you have these unexplained glitches.....damn orange Sorted now though

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

[HELP] Can't Make Calls, Send Texts or use 3G!!

Recently I haven't been able to make calls, send texts or use 3G despite the fact I have full signal. I have tried both networks (WCDMA and GSM). When I first turn on the phone it says "not registered on network". As far as I'm concerned this started for no apparent reason. I'm on DMod V5 and I have been for the past few months and this started a few days ago. I haven't flashed anything strange or installed any dodgy third party apps so like I said earlier this is happening for no apparent reason. I've tried multiple things including things like reinstalling the ROM but still nothing. I'm using Vodafone UK on a GT-I8190N. Anyone else having the same problem?
Sent from my GT-N7100 using xda app-developers app
Kieran 1711 said:
Recently I haven't been able to make calls, send texts or use 3G despite the fact I have full signal. I have tried both networks (WCDMA and GSM). When I first turn on the phone it says "not registered on network". As far as I'm concerned this started for no apparent reason. I'm on DMod V5 and I have been for the past few months and this started a few days ago. I haven't flashed anything strange or installed any dodgy third party apps so like I said earlier this is happening for no apparent reason. I've tried multiple things including things like reinstalling the ROM but still nothing. I'm using Vodafone UK on a GT-I8190N. Anyone else having the same problem?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
does your IMEI showed when dialing *#06#?
before judging on efs partition, try to flash UK I8190N vodafone stock firmware http://www.hotfile.com/dl/226420691/b4b4e19/I8190NXXAMD3_I8190NVFGAME2_VOD.zip.html
samersh72 said:
does your IMEI showed when dialing *#06#?
before judging on efs partition, try to flash UK I8190N vodafone stock firmware http://www.hotfile.com/dl/226420691/b4b4e19/I8190NXXAMD3_I8190NVFGAME2_VOD.zip.html
Click to expand...
Click to collapse
Yeah already tried it. Still nothing. Took it into Phones4U today and let them fiddle with it. After about an hour we still had no luck. So they're gonna have to send it away to get repaired and I won't see it until next Tuesday But thanks for replying, I appreciate it

[Q] N6 - No incoming & outgoing Calls, mobile data gone.

Having my Nexus 6 for almost a month. Things working perfectly in the starting(or after reset), but after two or three days, No incoming calls, no outgoing calls. No mobile data. Cant realy tell it as a mobile sometimes. Wifi is working good always. After reset, it is working properly for two or three days. Whenever it is not working, I am able to see a !-mark near the tower bar.
My mobile always connected to 4G when no wifi.
No Custom ROMS and no root. Plain Android given by google.
Anyone having this issue. Any suggestion?
Go get a new SIM.
Sent from my Nexus 6
I was begining to think i was the only one who had this problem!
Yesterday morning i woke up and to my suprise my signal bar had a (!) it it but it was still displaying my regual signal level.
I switched my wifi of and i couldnt get a data connection just the (!) sign. I got my girlfreind to give me a ring and see if a
call would go through which it didnt it just said that i was unavalible. I then desided that a reboot might sort the problem
but when i my phone booted back up i was presented with the holow triangle signal icon to say that i had to signal. I then
popped my simacard out thinking it could have just been a bit of dust on it. I gave it a little bit of a dust of and popped it back
into my phone and i was given the same no signal and emergency calls only yet it was picking up that there was a simcard inserted.
The day before i had flashed the alpha version of PA so my next thought was that this would be a ROM bug and went ahead and
flashed chroma which i was using prior to PA and i had had no issues with. Held my fingers crossed as it booted up but much to my
dismay i was greated with the same no signal problem but i went into the settings and searched for networks. Three was one of
the network it had picke dup so i tryed to reconnect to it but i got the toast to tell me i couldnt connectto the network and to
try again later. I checked the APN settings and it had automatically grabbed threes APN from the sim card so at this stage i was
completly baffled by them problem.
My next move was to try my sim in my girlfreinds phone and what do you know it worked a charm. As a last shot to check everything
was okay and i was upto date on my bills etc i gave three a ring and they told me there was nothing wrong with my sim and everything
was working as it should be and that it was a problem with my phone.
That brings me to the point i am at now completly baffled as to the problem and slightly angry at the 2 week old phone that had been working
perfectly up until now has suddnely desided to stop with no warning.
So you are not the only one and i expect their are more of us. I am going to flash the offical stock rom from google and see if that does the
trick but im not holding up much hope i feel like im going to have to contact google and find out where the problem lies.
New SIM which is working good in other mobiles
SilkyJohnson said:
Go get a new SIM.
Sent from my Nexus 6
Click to expand...
Click to collapse
I got this as new nano SIM from the retailer and seems like working in all other mobiles except Nexus 6. Also I can see lot of people having the same issue with Sprint Provided in US. One more Victim replied too.
greatleo said:
I got this as new nano SIM from the retailer and seems like working in all other mobiles except Nexus 6. Also I can see lot of people having the same issue with Sprint Provided in US. One more Victim replied too.
Click to expand...
Click to collapse
i reverted back to complete stock using the image from there site to no luck so i relocked the bootloader and took it back to the carphonewarehouse and they straight swapped it for a new one which is working perfectly
My sim died after a month. My calling went out and then only lte worked no 3g. Got card replaced and it works perfect now. I have US Cellular.
I've posted this in few other threads also, but I had also problem where I only had tgt exclamation mark no matter what I did. I solved the problem by waiting like 5sec before inputting my pin-code. If I input my pin code too fast after a boot, it will open my phone, but won't give me cellural network. This seems to happen in every ROM I've tried
Hi,
Solved the issue. Working fine after enabling request for SIM Pin and set my sim pin.
Usually i disable sim pin lock to have uninterrupted boot. But with ROM this is not working.
Enabling SIM pin request solves the issue.
Is this problem with carrier or Android L?
Sent from my Nexus 6 using XDA Free mobile app
greatleo said:
Hi,
Solved the issue. Working fine after enabling request for SIM Pin and set my sim pin.
Usually i disable sim pin lock to have uninterrupted boot. But with ROM this is not working.
Enabling SIM pin request solves the issue.
Is this problem with carrier or Android L?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I have not seen this issue on three devices I've owned with Lollipop. So it appears to be a carrier issue?

Lost mobile data with an exclamation mark, I can still make calls.

Edit: added details.
I have had my Nexus 6 for 3 days and first installed my Straight Talk SIM yesterday. Everything worked fine for less than a day then I started getting MMS picture messages failing. Now I get no mobile data. I swapped my SIM with my wifes, also on straight talk and mine with hers and I get the same issue and mine works fine in her phone.
I have rebooted many times, I have checked my APN settings and even have tried alternatives.
I have done a few searches and see other have this or very similar issues but I have not found anything that fixes my issue.
I am running Pure Nexus with the stock kernel.
tjlmbklr said:
Edit: added details.
I have had my Nexus 6 for 3 days and first installed my Straight Talk SIM yesterday. Everything worked fine for less than a day then I started getting MMS picture messages failing. Now I get no mobile data. I swapped my SIM with my wifes, also on straight talk and mine with hers and I get the same issue and mine works fine in her phone.
I have rebooted many times, I have checked my APN settings and even have tried alternatives.
I have done a few searches and see other have this or very similar issues but I have not found anything that fixes my issue.
I am running Pure Nexus with the stock kernel.
Click to expand...
Click to collapse
Need few more details. Who is your carrier? What ROM is on working phone?
I would clean flash latest factory image and see if that helps.
https://developers.google.com/android/nexus/images#shamu
Witek_M said:
Need few more details. Who is your carrier? What ROM is on working phone?
I would clean flash latest factory image and see if that helps.
https://developers.google.com/android/nexus/images#shamu
Click to expand...
Click to collapse
Straight Talk.
Pure Nexus ROM
I did a back up and tried flashing another ROM last night, CyanogenMod but I did something wrong and I ended up flashing Pure Nexus again and it restored everything from my backup (still learning I guess). But it is working fine, now that is, it was working fine before. The only thing that I thought may have caused an issues was I had Macrodroid setup to disable wifi radio when out of my homes cell tower's range. I used this all the time with my old phone and it helped a lot to save battery. But it didn't seem to work for some reason. So I turned Macrodroid off and it did help with my data issues then I even uninstalled it completely.
So bottom line, it's working now, but like I said in my original post, it was working for about 24 hours then I started having issues.
tjlmbklr said:
Straight Talk.
Pure Nexus ROM
Click to expand...
Click to collapse
Straight Talk is not a carrier. They are reseller of services provided by Big Four.
Witek_M said:
Straight Talk is not a carrier. They are reseller of services provided by Big Four.
Click to expand...
Click to collapse
I think all know this detail by now. The APN however is unique straight talk even though it is technically AT&T or (T-mobile)
I can't believe this is still an issue, totally unacceptable IMO
I've had this twice today. 100% stock, no root. Latest T-Mobile 5.1.1 with T-Mobile service. I'll take my phone out of my pocket and have a "!" next to the signal bar.
This even happens when in use. I had Spotify streaming music in my car when it cut out. When I got home, I checked the phone and again, "!" next to the signal bar.
I just did a clean flash and factory reset yesterday and set the phone up as a new device (no apps auto downloaded from previous setup) and I'm still getting this error whenever I leave the phone to sleep too long.
Same here !
Bought a N6 as my first Google phone, I thought I'd get the benefits of an always up to date phone, but instead I have to deal with that kind of issue
Hopefully that's a software issue and Google will provide us with a fix quickly... that's why I bought a Nexus !
(Orange 4G - France)
I had the same thing happen to me today. I left my phone in the car to go to a meeting, went to check it had no signal. Just turned on airplane mode for a few seconds then off, everything came back. I'm using the phone on ATT GoPhone network. I'm also using the nextgenphone apn instead of the phone apn. Maybe that's causing it.
Sent from my Nexus 6 using Tapatalk

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