Bugs in latest (6/15/13) Nook HD+ Firmware - Nook HD, HD+ Q&A, Help & Troubleshooting

I have noticed two bugs in verygreen's Nook HD+ Firmware:
1. The screen flashes on and off when I use the tablet while it is plugged into the wall.
2. The wifi will cut off, and not automatically come back on the device after a period of no usage.
Other than that, the firmware is great, please keep up the great work verygreen and XDA community!

I'd like to add that I (and at least one other person on the Slick Deals forum) have an issue with the lock screen not unlocking after waking from sleep sometimes. When I unlock, it looked unlocked for less than a second, then back to the lock screen.
It repeats over and over. The fix is to hit the power button to put it to sleep and wake normally.

lancorp said:
When I unlock, it looked unlocked for less than a second, then back to the lock screen.
It repeats over and over. The fix is to hit the power button to put it to sleep and wake normally.
Click to expand...
Click to collapse
Same to me.

lancorp said:
I'd like to add that I (and at least one other person on the Slick Deals forum) have an issue with the lock screen not unlocking after waking from sleep sometimes. When I unlock, it looked unlocked for less than a second, then back to the lock screen.
It repeats over and over. The fix is to hit the power button to put it to sleep and wake normally.
Click to expand...
Click to collapse
I have the same problem. I use a magnet case though. My fix is to close and open the magnet case. The power button does NOT fix it.

Related

Nexus one not waking

okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
ok good, me too!
was just looking for this topic.
mine doesnt always turn anything on at all. sometimes the light go on, others nothing. Also trying to turn off the phone is hard as it sleeps straight away with out opening up the power menu.
I have a stock N1, which recently updated to Froyo, with the same problem.
any ideas would be great!
cheers,
lorin.bute said:
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
Click to expand...
Click to collapse
Also happens on CM 5.0.7.1.
i think it may be a hardware button issue.
I have tried turning mine off (had to pull the battery out) and then to turn it on.
It should turn on readily as it has nothing to do with the OS at that point.
any ideas?
No HW button issue described. HW button works - if it didn't, lights wouldn't go on. It's a wrong reaction on the button, at least that's what OP describes (and me too).
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
I've read more than one or two threads on power button issues, and I know what I'm talking about. My power button DOES power up the phone when the battery is taken off the first shot, it DOES wake the phone from standby, it DOES register long presses - there was even one time when a second press was long, and suddenly the screen woke up with power menu, while the first press left it dark with touch button light going on.
Doesn't look even a bit like HW to me. HW would leave the phone dead, non-responsive to touches, or create a loose touch which would translate into several touches - none of those would EVER turn into a phone being on with screen off, and suddenly snapping back to screen on when the SCREEN is touched several times.
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Take your time! As for me, I'm using my N1 for 3 months now for the power button to completely dead with everyday use (I didn't use any app to trackball-wake).
As I said, all the things you are yelling I have been through. And I, too, thought it was software problem.
I tried both MCR and Cya with no hope.
Good luck!
ps: One of my friend just told me about his N1's power button issue right after hearing me telling about mine.
This sucks
anyone know where i can buy a new button??
Corrupt SD Card
I had the same issue. I'd press the power button, the bottom four buttons would light up but no screen wake. Only way to get out of it was to pull the battery. It would happen maybe 30-40% of the time. (Nexus One Froyo FRF72)
I think it was due to a corrupt MicroSD card. I recently installed a 32gb card and put some music on it using songbird and possibly didn't safely remove. That's when I started getting issues. Removed the SD card completely and it worked fine. Changed back to the old card and no issues. Then formatted the 32gb and tried again, worked fine. Then I tried to transfer more music, there was an error and I got the same problem. (Cheap ebay card from Hong Kong, that'll teach me).
Anyway, I'd be interested to know if that solved anyone else's problem, because all I see on forums are that it's a faulty power button, but that didn't seem to be the case in my situation.
Cheers,
Dylan
-Witty esoteric statement about science/technology.
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
jimbobalu said:
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
Click to expand...
Click to collapse
i have almost the same issue, although mine happened twice when i was on EPE54B but it's been far more common on FRF91
the only difference is my power will continue to turn the back light on and off no matter if the screen has already timed out or not
kobecamp2009 said:
okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
Click to expand...
Click to collapse
I have exactly the same issue. Over in the general forum, there's another thread on this issue. Many, myself included, are reporting that this problem started after the FRF91 update. Can you confirm?
rtx101 said:
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
Click to expand...
Click to collapse
Read again carefully. Are you sure your hardware problem was identical to what the OP described? I've noticed a lot of people with obvious hardware problems (i.e., the power button is completely unresponsive) posting on threads like this when they actually have a different problem. It's very confusing.
britoso said:
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Click to expand...
Click to collapse
This sounds VERY promising -- thank you britoso!
PS: Are you guys getting the unresponsive unlock slider like britoso describes?
I had this problem when I first flashed CM6 yesterday. Even after wiping and reflashing it was the same. Only way to get out of the black screen was to do a soft reset, power + vol down + trackball. I finally found out that my SD card malfunctioned and was corrupt. I tried reformatting the sd card in an microsd card reader but windows said it could not be reformatted. I finally switched back to another microsd card that was working, wipe and reflashed cm6 and the problem went away. Try backing up all the data on your microsd onto your computer then reformat it and wipe then reflash to see if it works
Edit: ughhhh it just happened again, but not as bad as before, turns back on after second try... maybe i didnt press the trackball hard enough

[Q] Nexus One CM7 power button problem

I have an AT&T unlocked Nexus One that I recently flashed to CM-7.0.3-N1 . I have had a problem unlocking the device with the power button both when I was running stock Gingerbread and now that I have installed CM7.
When the screen is off and my N1 is in standby, I push the power button and the screen turns on and then back off almost immediately. Sometimes there is a half second delay before the screen turns on and then off. This usually goes on 2 or 3 times until the screen will stay on and I can unlock my phone.
Has anyone seen or heard of this problem, and maybe knows of a fix? It could be hardware related, but the button definitely sends a signal to the phone and it works fine to shutdown or turn on the device from completely off. Thanks.
ummm the power button on the nexus one has an incredibly high failure rate, all over the forum here. its a design defect from the factory. that's why it has always been recommended to root the device immediately, and use trackball wake, so you avoid using the power button as much as possible. you have to send the device to HTC for repair, that's your only option...
Thanks for the information. I will have to look into repairs.
You are already running a rooted rom with track all wake. Use it. To reboot the the phone use quickboot. At this stage you really don't need the power button on your phone.
pcflet01 said:
... now that I have installed CM7.
I push the power button and the screen turns on and then back off almost immediate
Click to expand...
Click to collapse
This is a problem with CM7. Most advise turning off the screen off animation if it becomes a big problem for you. Make sure you are using the newest nightly and hope for a fix. I don't know if the RC's have this problem, but I would bet it appears on the 7.0.3 release.
At first glance that seems to have helped. Thanks for the advice!
No problem.
Also you can use widget locker to lock the screen then the trackball to wake, with that and quickboot I don't even touch my power button anymore. Although your problem doesn't sound like a broken power button so in your position I would switch ROMs and see what happens.
pcflet01 said:
I have an AT&T unlocked Nexus One that I recently flashed to CM-7.0.3-N1 . I have had a problem unlocking the device with the power button both when I was running stock Gingerbread and now that I have installed CM7.
When the screen is off and my N1 is in standby, I push the power button and the screen turns on and then back off almost immediately. Sometimes there is a half second delay before the screen turns on and then off. This usually goes on 2 or 3 times until the screen will stay on and I can unlock my phone.
Has anyone seen or heard of this problem, and maybe knows of a fix? It could be hardware related, but the button definitely sends a signal to the phone and it works fine to shutdown or turn on the device from completely off. Thanks.
Click to expand...
Click to collapse
I'm experiencing exactly this too on the latest RC. It doesn't seem to be complete button failure but it's acting like I've pressed it twice sometimes. Disabling the screen-on animation does seem to prevent it from popping back on. But it still sometimes goes on-then-off when I wake it with the power button. So now I'm using trackball wake too.
As others have mentioned, this does not sound like a powerbutton issue, because the powerbutton still turns on the screen. The problem is that the screen turns off immediately after it turns on.
When you flashed 7.0.3, did you come from a previous CM verison? From stock? My first suggestion would probably be to wipe the /system partition (in CWM, it is under mounts and storage -- with Amon_RA, you need to find a flashable zip to do it) and reinstall CM and gapps. This will not cause any data loss. Sometimes, if you install a new ROM over an old one, the upgrade script in CM can get confused and carry over files that aren't supposed to be carried over. The system wipe fixes that.
I've been using this RC since it came out in late June. Only this week did it start flipping out on me.
Sent from my Nook Color!
It still can't hurt anything to do a system wipe, just in case something got screwed up (these things can be so temperamental at times). And, like I said, you won't lose any of your data.
bassmadrigal said:
It still can't hurt anything to do a system wipe, just in case something got screwed up (these things can be so temperamental at times). And, like I said, you won't lose any of your data.
Click to expand...
Click to collapse
I'm currently using S2E for apps2ext and some data2ext. How would a system wipe and reinstall interact with that? I'm a bit nervous on that front.
A system wipe shouldn't change any of that. It is one benefit of using S2E as it is a standard app that is stored in the /data partition without any changes to the /system partition.
Anyway, to be safe, it is a good idea to do a nandroid backup anytime you are doing something that involves the majority of the features in recovery.
It's a hardware problem for me. Failed completely as of today.
Sent from my Nexus One using Tapatalk
CM7 7.1.0
My power button seems to be in the process of completely failing. The new CM7 update to 7.1.0 has made it possible for me to lock the screen without using the power button using the "Notification power widget" -> "Go to sleep". Now the only times I have to use the power button are to shut the phone down or wake it up, which seems to be easier when the phone is plugged in to a wall charger. Are there any simple apps for shutting the phone down and maybe waking it up at a set time?
The only reliable trick I found to turn it back on was to plug into the wall and take the battery out/in a few times till it vibrated.
I ended up getting a replacement phone and then I sent the Nexus to HTC. They quoted a $55 repair cost off warranty which my credit card insurance would've covered, but when I asked for an invoice they offered to just waive the charges. Finally over a month later it came back fixed.
The app Easy Reboot can shut the phone down.
Sent from my Nook Color!
I also use an app called Lock Screen, which just locks the screen. I have it stored in my dock, because I don't like the space being used in the notification widget.
CM7 has an option for one of the items in the notification tray widget to be a lock screen button.
cmstlist said:
I'm experiencing exactly this too on the latest RC. It doesn't seem to be complete button failure but it's acting like I've pressed it twice sometimes. Disabling the screen-on animation does seem to prevent it from popping back on. But it still sometimes goes on-then-off when I wake it with the power button. So now I'm using trackball wake too.
Click to expand...
Click to collapse
THANK YOU!!!! This has been driving me crazy. Turning off the screen-off animations did nothing, but turning off the screen-on animation seems to have fixed the issue. My power button is toast (my new power button ribbon cable just arrived... time for surgery), and I've been using the trackball to wake my phone. Before the power button died, it did the same thing. I'm using CM7.2. I installed it after rooting and went straight to cm7.2 from stock, so obviously the cyanogemnod crew haven't fixed the issue since 7.0.3 when this thread started.

[Q] Problem turning on from sleep???

I have an almost new Nook HD running CM10.1-20130810-Nightly-hummingbird in EMMC (just updated today).
Most of the time, it won't wake up from sleep unless I repeatedly press the power button from 10 to 20 times.
Other times it wakes up immediately when pressing either the Nook button or the power button.
Once it wakes up, everything works perfectly. This is the only problem I have.
It had the same problem with both 20130624-Unofficial and 20130719-Unofficial.
Anyone have any ideas????
macevanscb said:
I have an almost new Nook HD running CM10.1-20130810-Nightly-hummingbird in EMMC (just updated today).
Most of the time, it won't wake up from sleep unless I repeatedly press the power button from 10 to 20 times.
Other times it wakes up immediately when pressing either the Nook button or the power button.
Once it wakes up, everything works perfectly. This is the only problem I have.
It had the same problem with both 20130624-Unofficial and 20130719-Unofficial.
Anyone have any ideas????
Click to expand...
Click to collapse
Do you have a cover on it? Maybe one with a magnet in it?
Sent from my Nook HD+ running CM10.1 on emmc.
Nope... no cover... I use a BookArmor case that doesn't have any magnets in it.
I have the same exact problem. I use a case with a magnet cover. Running CM 0810.
Sent from my BN Nook HD using xda app-developers app
griffstert said:
I have the same exact problem. I use a case with a magnet cover. Running CM 0810.
Sent from my BN Nook HD using xda app-developers app
Click to expand...
Click to collapse
Then open the cover twice and it will be ok.
Sent from my Nook HD+ running CM10.1 on emmc.
Is there anything I can do to fix this without a cover????
macevanscb said:
Is there anything I can do to fix this without a cover????
Click to expand...
Click to collapse
The magnetic cover issue is actually on HD+'s. I have heard of no one having your issue with an HD. Sounds like you have a defective power button. Did you have this issue on stock?
Sent from my Nook HD+ running CM10.1 on emmc.
I have the HD and I have the same problem. I took off my cover/case and still experience these sleep issues. Yes, opening the cover twice is a workaround but it does not fix it.
Sent from my LG-LS970 using xda app-developers app
Still driving me crazy!!
leapinlar said:
The magnetic cover issue is actually on HD+'s. I have heard of no one having your issue with an HD. Sounds like you have a defective power button. Did you have this issue on stock?
Click to expand...
Click to collapse
I don't remember this happening when it was stock... but it was only stock for about two days before I broke down and installed CM10 to EMMC.
There's at least two of us out there with HD's with this problem.
I doubt its the power button as I can see the LCD flash on and off when I repeated push on the button to wake the HD.
The backlight goes on and off with black screen and without a lock screen.
Also the Nook button should wake it up but fails the same way.
Sometimes, when I remember, a long press on either the Nook or the power button will wake the unit up more often, even that fails a lot of the time.
I suppose I can flash it back to stock and see what happens....... sigh
I don't mean to get off track here, but I'm wondering about the magnetic cover issue.
I have an HD+ and a magnetic cover. I don't have any lockscreen set. On the stock ROM, it worked just fine. But, as mentioned in this post, I have to open the cover twice for my Nook to turn on.
It doesn't always take two times. Sometimes, if I set the Nook down and pick it up a couple minutes later, opening the cover once will turn it back on. Does anyone know why it's doing this?
Let me add something strange to this problem:
I can click the power button three times fast then hold it down......
.... and the Nook will wake up 98% of the time!!
Sometimes, I have to do it two or three times, but it always works!!
macevanscb said:
Let me add something strange to this problem:
I can click the power button three times fast then hold it down......
.... and the Nook will wake up 98% of the time!!
Sometimes, I have to do it two or three times, but it always works!!
Click to expand...
Click to collapse
Mine does all the things in this thread, too. The open cover twice fix works for me, so that'll do as a fix for now. But here's another I found:
I can click the power button quickly twice, holding it in the second time. This brings up the shutdown menu. If I then touch the 'back' screen button, the screen stays on.
Hoping this might help someone who doesn't have a magnetic cover.
My HD running 10.1.3 does this from time to time. I have a Poetic case which I believe has a magnet in the cover. When it doesn't come on, if I push the Nook or the power button, the screen comes on and quickly goes out again. It may do this several times before it finally stays on. I'll have to try the techniques mentioned here.
Sent from my BN Nook HD using xda app-developers app
My HD+ is running cm11, most of time, the wake up by opening the cover works perfectly, occasionarily, I need to open twice, didn't have other wake up issues.
My new HD is experiencing the same problem. I'm on the stable 10.1 cyanodgen hummingbird release. I would sometimes have to press the power buttons on the side or front repeatedly to wake it up. Before I had the "slide to unlock" lock-screen on but after I unlocked the screen..swipe to unlock..it would go back to the lockscreen, it would do this over and over until it eventually unlocks it. So I thought it was a lockscreen issue with the rom so I took off the "lock-screen". I would think the problem is gone but the screen just comes on for a split second and then turns off every now and then. You would have to use the home button or power button to turn on the tablet. It is annoying.
I just bought a Nook HD on ebay with a Poetic cover with magnet.
Mine does the same thing on stock 2.2.1, both before and after rooting, whether opening the cover or, with the cover already open, pushing the Nook button.
I don't think it ever takes more than three tries to wake it up, though.
Glad to find out that this problem isn't unique to my unit, at least.
Sorry to post to a 3-year-old thread.

[Q] Modify Power Button Behaviour

Is it possible to have the power button behaviour modified so that it only turns the screen off? I'm hoping there's a utility or setting somewhere.
When the phone is in my pocket it constantly turns itself on and starts tapping away. It never gets past the lockscreen but it's annoying to have battery drained like this.
aaphid said:
Is it possible to have the power button behaviour modified so that it only turns the screen off? I'm hoping there's a utility or setting somewhere.
When the phone is in my pocket it constantly turns itself on and starts tapping away. It never gets past the lockscreen but it's annoying to have battery drained like this.
Click to expand...
Click to collapse
Are you sure it is the power button and not rather the tap to wake that is activating it in your pocket? (Settings->Display->Tap to wake up)
aaphid said:
Is it possible to have the power button behaviour modified so that it only turns the screen off? I'm hoping there's a utility or setting somewhere.
When the phone is in my pocket it constantly turns itself on and starts tapping away. It never gets past the lockscreen but it's annoying to have battery drained like this.
Click to expand...
Click to collapse
I had the exact same problem. Tried the following things:
1) Changed the locker - used Nils Locker Master - worked well, but it stopped working with recent 5.0.2 update.
2) Used PIN lock - too inconvenient, and even then the emergency call button would get 'tapped' accidentally while in my pocket
3) Currently using a nice cover which raises the edges around the power button slightly, so it doesn't get pressed automatically anymore when in my pocket.
TheV said:
Are you sure it is the power button and not rather the tap to wake that is activating it in your pocket? (Settings->Display->Tap to wake up)
Click to expand...
Click to collapse
Thanks but it has been happening for a long time before I enabled tap to wake so that's not it.
farhadtarapore said:
I had the exact same problem. Tried the following things:
1) Changed the locker - used Nils Locker Master - worked well, but it stopped working with recent 5.0.2 update.
2) Used PIN lock - too inconvenient, and even then the emergency call button would get 'tapped' accidentally while in my pocket
3) Currently using a nice cover which raises the edges around the power button slightly, so it doesn't get pressed automatically anymore when in my pocket.
Click to expand...
Click to collapse
Do you have a link for "Nils Locker Master"?
ATM I have pin lock and that's fine.
I prefer not to have any sort of cover/case.
aaphid said:
Do you have a link for "Nils Locker Master"?
ATM I have pin lock and that's fine.
I prefer not to have any sort of cover/case.
Click to expand...
Click to collapse
Hi
https://play.google.com/store/apps/details?id=com.qiigame.flocker.global&hl=en

Power button doesnt wake up the phone.

Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
Click to expand...
Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
Click to expand...
Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
Click to expand...
Click to collapse
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
Click to expand...
Click to collapse
Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
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Thanks stonedpsycho. I will have a look at it.

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