Storage issue - Sprint HTC One (M7)

I was tinkering round this morning and looked into my devices storage and saw that 27gb of 32gb were being used.
Did some math on my own:
Apps: 2.82gb
Music: 3.23gb
Photos: 1.12gb
Other: 19.85gb:
-Nandroids: 9gb
-Titanium Back up 1gb
2 roms: 1.5gb
Somewhere in the "Other" category something is eating up 9gb of space. I used my file explorer and couldn't pin anything that big down. I am going to offload my nandroids but I shouldn't have to.
Anyone else run into this or know what this 9gb "other" hog could be
Is there an app or system setting I am missing to ID this?
Sprint HTC One
Running: D3rpONE

Found My Screenie...

tdubbs27 said:
Found My Screenie...
Click to expand...
Click to collapse
Your 'other' is really suspicious. Mine is ~7GB. I'd do a factory reset, easiest way IMO.

If you're flashing roms or doing backups with any other apps (CWM or something). I'm guessing they would go there. Check your download folder as well if you do a lot of downloading.
You may also try installing airdroid and using the desktop filemanager to whittle down your list as well.

Download Disk Usage. It shows you visually whats taking up space. It's amazing.

Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...

tdubbs27 said:
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
Click to expand...
Click to collapse
I'm definitely going to check on this
Sent from my HTCONE using xda premium

Also check if you are using Google play music and have a lot of playlists pinned. I believe that and movies actually show there in other.
Sent from my HTC One

I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...

tdubbs27 said:
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
Click to expand...
Click to collapse
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.

Rirere said:
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Click to expand...
Click to collapse
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...

tdubbs27 said:
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
Click to expand...
Click to collapse
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).

Rirere said:
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Click to expand...
Click to collapse
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat

tdubbs27 said:
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
Click to expand...
Click to collapse
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.

Rirere said:
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Click to expand...
Click to collapse
Your exactly correct on the last point. I am going to keep listening and looking. I think/hope/pray the update the internationals got can be applied some way in the future and may help out a bit. Just going to have to utilize some cloud storage a little better.
it's not totally/technically broke and I am not going to do more harm.
Thanks for all your help and suggestions

I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium

mprunty said:
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I use disk useage but it doesn't even show my max storage space as 32gb. It shows 26gb. See Screenshot: So I have 6gb that aren't even registering as available storage. I was trying to clean out some old app storage but the space they use is so small. Would they be worth it? I think the fact I am missing 6 gb is more troubling.

I could be wrong, but doesn't the phone only have 27GB of formatted space?
Sent from My Only "One"

any device with internal memory will lose some. this is the exact reason i havent gotten one yet bc im praying that sprint will get the 64gb version. i will say that if they are going to advertise a device at xyz gb then they should build in the extra needed for system so we actually get what we pay for. cloud storage and otg are there but still a slight pain in the butt.
guess ill be holding on to my evo lte for another yr or so.

xanmanz31 said:
cloud storage and otg are there but still a slight pain in the butt.
Click to expand...
Click to collapse
Is OTG standard in Android? Does the One need to be rooted?

Related

[Q] Formatting Internal Storage

I think I may have a brick on my hands. Is there a way to format my internal storage through adb or other methods? the phone works, sort of, but the internal storage is not recognized by the system and no changes can be made to it by programs or my recovery. Wiping the SD card through various methods does nothing, even the Droid 4 Utility goes through the steps "successfully" but the phone shows no changes. Is there a way to treat the phone like a hard drive and just wipe the entire thing? Thanks for your input.
standard101 said:
I think I may have a brick on my hands. Is there a way to format my internal storage through adb or other methods? the phone works, sort of, but the internal storage is not recognized by the system and no changes can be made to it by programs or my recovery. Wiping the SD card through various methods does nothing, even the Droid 4 Utility goes through the steps "successfully" but the phone shows no changes. Is there a way to treat the phone like a hard drive and just wipe the entire thing? Thanks for your input.
Click to expand...
Click to collapse
It sounds like maybe the internal storage is set to read only. Use root explorer or something similar and check to see if if that is the case and change it if need be.
Sent from my DROID4 using Tapatalk 2
kwyrt said:
It sounds like maybe the internal storage is set to read only. Use root explorer or something similar and check to see if if that is the case and change it if need be.
Sent from my DROID4 using Tapatalk 2
Click to expand...
Click to collapse
thanks for the reply. i tried this and having the same result. this is the strangest thing i've ever seen. while the phone is on everything i try looks "successful" but as soon as the phone reboots it's like it forgot. this probably just means the changes never took place but for some reason everything looks like it works when it is on. now i have a basic phone that can make and receive calls, no other apps can be used, launched, deleted, etc.

[Q] I'm out of free space, but how??

I'm running Kitkat 4.4.2 from insertcoin. The Storage space is 25.4gb, and I'm using 16gb of it, but my phone says I'm out of free space. I tried Clearing out all my data from my SD, and it still said my SD had about 10gb in use. I'm thinking maybe its some system data, but what part of the OS could be taking up 10gb?
Also, I've got some sort of audio dump going on under /Data/Audio that I have to keep deleting through android commander. how can I turn off the auto audio dump?
You have any nandroid backups? Each of those, including data, will be around 2-3 gb. In TWRP they are in a folder in the TWRP directory. Don't know about CWM.
Sent from my HTC One using Tapatalk
I move all my backups to my PC...
bbmaster123 said:
I move all my backups to my PC...
Click to expand...
Click to collapse
This happened to me once. The way I dealt with it was I transferred all of my important files (e.g. pics, vids, nands, etc) to my computer, then formatted the internal storage and installed a fresh ROM.
and its still okay? I tried that about a week ago, but I didn't flash a fresh rom, I just reformatted the storage partition and I gained about 6gb, which has now disappeared.
Try a few storage apps from Playstore.. I can't recommend something but there are a few which will get you a good idea.
reinstalling the ROM seems to have fixed my problem, but now I've got a new problem. I guess I should make a new thread for it though. thanks for the help!
SaHiLzZ said:
Try a few storage apps from Playstore.. I can't recommend something but there are a few which will get you a good idea.
Click to expand...
Click to collapse
try downloading diskusage from the playstore. it should give you a pretty accurate view of your completely usage and where its coming from and then you can go about clearing space up

F Me I Am A Lost...

I decided to dust off the Touchpad that was on CM9. I was trying to catch up and installed TpToolBox, and upgraded CWM. I did a bunch of fixing in Toolbox and now all I can access is /sdcard/0/clockworkmod folder which is empty. All my data is still there as when I mount the touchpad it shows up in windows.
I have been trying to read about what to do and found some stuff that I don`t know how to comprehend. I am a bit behind on the changes from cm9 to cm11 but understand there is a media storage difference.
So can someone please help me to get back to whatever I need to do to flash a CM11 rom. I can easily back up the data I have and go from there. I am sure there is a link out there but I don`t even know where to begin...
TYIA
I would like to know that as well. Thanks for info.
Sent from my iPad using Tapatalk
having just used it myself, this is what i understand happens
if you did the 'complete data reset' then it should be obvious that your entire touchpad is wiped
if you did just the install android, it will repartition the data into the new media partition, and the last 4.5gb into the legacy data partition, this is the partition that's going to mounted as 'external_sd' and will be where all your old data is stored
if you had over 4.5gb of data before the repartition, i'm not sure what happens, but my guess would be that the toolbox is smart enough to make the data partition to whatever amount of data is used and the leftover amount as the media
so now, after this, the /sd_card/ is part of the new media partition
go up one directory, and you should find the /external_sd/ and that should be where all your old stuff is
anonxlg said:
having just used it myself, this is what i understand happens
if you did the 'complete data reset' then it should be obvious that your entire touchpad is wiped
if you did just the install android, it will repartition the data into the new media partition, and the last 4.5gb into the legacy data partition, this is the partition that's going to mounted as 'external_sd' and will be where all your old data is stored
if you had over 4.5gb of data before the repartition, i'm not sure what happens, but my guess would be that the toolbox is smart enough to make the data partition to whatever amount of data is used and the leftover amount as the media
so now, after this, the /sd_card/ is part of the new media partition
go up one directory, and you should find the /external_sd/ and that should be where all your old stuff is
Click to expand...
Click to collapse
My data is there but only accessible in webOS or when mounted in toolbox. I cannot go up any directories. It sticks me in one and I try to mount others but nothing happens.
did you actually install cm11? if not, what exactly did u do?
it sounds like you started the install, but did not complete it, if that's the case, just do the install android again, it should see that you have the correct partition sizes and thus, will not do any repartitioning
then just continue with the install
anonxlg said:
did you actually install cm11? if not, what exactly did u do?
it sounds like you started the install, but did not complete it, if that's the case, just do the install android again, it should see that you have the correct partition sizes and thus, will not do any repartitioning
then just continue with the install
Click to expand...
Click to collapse
Nope. Once I was done all that I went back into CWM and this is where I am at...
so what did you do with the toolbox (which options did u select)?
honestly, it sounds like you should just run the android install
anonxlg said:
so what did you do with the toolbox (which options did u select)?
honestly, it sounds like you should just run the android install
Click to expand...
Click to collapse
OK, I am dong that now. I obviously went too fast last time and did not read to copy rom into the folder....Spurs game was on my bad....Will update with a success story hopefully...
Clipse79 said:
OK, I am dong that now. I obviously went too fast last time and did not read to copy rom into the folder....Spurs game was on my bad....Will update with a success story hopefully...
Click to expand...
Click to collapse
OK, I get an error about no supported recovery file found.....what should I be throwing in there besides gapps and rom?
Clipse79 said:
OK, I get an error about no supported recovery file found.....what should I be throwing in there besides gapps and rom?
Click to expand...
Click to collapse
Take a look here http://forum.xda-developers.com/showthread.php?p=52765140
Sent from my LG-D801 using Tapatalk
4GivenByChrist said:
Take a look here http://forum.xda-developers.com/showthread.php?p=52765140
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
Well that seems to be doing it. Thank you so much! I do not know how I missed that. It had been a long day and was frustrated! Damn man thanks again!

[Q] insufficient space on the device [solved]

I tried to install an app and got the error message "There is insufficient space on the device". I looked at the device memory and it shows that I have used 5.02gb out of 5.51gb, but when I select all files (including hidden files) and display properties, it shows I've only used 772.67 mb of space. I don't have that many apps installed and I totaled the amount of space that the apps use and it is also under 800 mb of space. I can't find where the discrepancy is in the space available. Any ideas on where the missing 4gb of files are?
Moto G 2014, rooted, stock
I looked in this thread: http://forum.xda-developers.com/showthread.php?t=2443267 but it's not just a particular app that is giving me problems, the device itself thinks it's full.
SOLVED! Thanks to @tmittelstaedt
tmittelstaedt said:
Have you done a lot of installing-deinstalling of apps?
The ram in the phone is flash. In order to prolong flash life there's a memory manager that does what it can to prevent the same areas of flash from being repeatedly written and deleted. So flash does not work like a hard disk where when a file is deleted then the space is immediately rewritten. Instead, the flash manager tries to spread new writes across the flash. On occasion a bit will go bad in the flash. The flash manager will also lock that bit out. All of this is done at a hardware level that is below the filesystem's visibility, it's done in the hardware of the flash controller.
It sounds to me like something has gotten messed up in that system. The flash controller is reporting lots of free space then when the OS is trying to use it the controller is reporting space in use. If it was my phone I might try running an app like SD Maid and see if that worked. But if it didn't I'd back it up then factory reset then reload the apps.
Click to expand...
Click to collapse
makinapufterpup said:
I tried to install an app and got the error message "There is insufficient space on the device"
Click to expand...
Click to collapse
First deinstall one or two apps so you can install this https://play.google.com/store/apps/details?id=com.mobile_infographics_tools.mydrive. It will give you details how your sd is occupied.
ES File Explorer has an "SD Card Analyst" under tools that will show you where your storage went.
[ROM][5.0.2][titan][XT1068/69]The Titan Prime ROM[DEC 31](Version 1.0)
Delete
makinapufterpup said:
I tried to install an app and got the error message "There is insufficient space on the device". I looked at the device memory and it shows that I have used 5.02gb out of 5.51gb, but when I select all files (including hidden files) and display properties, it shows I've only used 772.67 mb of space. I don't have that many apps installed and I totaled the amount of space that the apps use and it is also under 800 mb of space. I can't find where the discrepancy is in the space available. Any ideas on where the missing 4gb of files are?
Moto G 2014, rooted, stock
I looked in this thread: http://forum.xda-developers.com/showthread.php?t=2443267 but it's not just a particular app that is giving me problems, the device itself thinks it's full.
Thanks for any help anyone can provide.
Click to expand...
Click to collapse
Have you done a lot of installing-deinstalling of apps?
The ram in the phone is flash. In order to prolong flash life there's a memory manager that does what it can to prevent the same areas of flash from being repeatedly written and deleted. So flash does not work like a hard disk where when a file is deleted then the space is immediately rewritten. Instead, the flash manager tries to spread new writes across the flash. On occasion a bit will go bad in the flash. The flash manager will also lock that bit out. All of this is done at a hardware level that is below the filesystem's visibility, it's done in the hardware of the flash controller.
It sounds to me like something has gotten messed up in that system. The flash controller is reporting lots of free space then when the OS is trying to use it the controller is reporting space in use. If it was my phone I might try running an app like SD Maid and see if that worked. But if it didn't I'd back it up then factory reset then reload the apps.
tmittelstaedt said:
Have you done a lot of installing-deinstalling of apps?
The ram in the phone is flash. In order to prolong flash life there's a memory manager that does what it can to prevent the same areas of flash from being repeatedly written and deleted. So flash does not work like a hard disk where when a file is deleted then the space is immediately rewritten. Instead, the flash manager tries to spread new writes across the flash. On occasion a bit will go bad in the flash. The flash manager will also lock that bit out. All of this is done at a hardware level that is below the filesystem's visibility, it's done in the hardware of the flash controller.
It sounds to me like something has gotten messed up in that system. The flash controller is reporting lots of free space then when the OS is trying to use it the controller is reporting space in use. If it was my phone I might try running an app like SD Maid and see if that worked. But if it didn't I'd back it up then factory reset then reload the apps.
Click to expand...
Click to collapse
That is probably what is was, I did install and uninstall apps. I ended up doing a factory reset, reinstalled all the apps, and now have 2.7gb free. I'll keep SD Maid in mind if it happens again!
makinapufterpup said:
That is probably what is was, I did install and uninstall apps. I ended up doing a factory reset, reinstalled all the apps, and now have 2.7gb free. I'll keep SD Maid in mind if it happens again!
Click to expand...
Click to collapse
Thanks very much for the follow-up I'm glad it worked. Unfortunately this nonsense about "phone flash defragmenters don't work" has been repeated so often that a lot of sorcerers apprentices that don't understand hardware have misled a lot of people. Phone flash defragmenters don't work because the file system used on flash has no direct mapping to physical areas in the flash, because the flash's on chip hardware manager does that. But just because they don't work does not mean that flash cannot get fragmented and it is good to know that a factory reset that wipes all data does defragment the flash.
This has happened again! I uninstalled an app about 2 weeks ago and noticed that I had 2.01 gb free. I went to do play store updates today and all the free space is gone! I haven't installed or uninstalled anything since about two weeks ago. Frustrating. I'm going to try the SD Maid that someone suggested earlier. I really don't want to have to do a factory reset just to get my free space back. That seems like such a world war III fix...
Results of the SD Card Analysis

File Recover Post System Reset

Hello All,
I unfortunately made a giant mistake and overlooked backing up my gallery when doing the factory reset. Anyways, have tried some random "android recovery" software on google and haven't really availed anything.
Next plan was hoping to make a complete "image" backup of my internal memory (no external memory installed/backup to), and than try and run testdisk or recova or something like that on it. Just unsure of how to do this.. anyone have an idea?
Last resort is to take it to one of those phone repair places.. sigh.
Thanks!
PS: I've stopped using the phone to prevent overwriting of the old data.
coolest35 said:
Hello All,
I unfortunately made a giant mistake and overlooked backing up my gallery when doing the factory reset. Anyways, have tried some random "android recovery" software on google and haven't really availed anything.
Next plan was hoping to make a complete "image" backup of my internal memory (no external memory installed/backup to), and than try and run testdisk or recova or something like that on it. Just unsure of how to do this.. anyone have an idea?
Last resort is to take it to one of those phone repair places.. sigh.
Thanks!
PS: I've stopped using the phone to prevent overwriting of the old data.
Click to expand...
Click to collapse
Root it and use disk digger app. Does alright. Doesnt recover at full resolution but does recover lost pics. Smart move also. As any usagage can overwrite data slots marked for deletion.
TheMadScientist said:
Root it and use disk digger app. Does alright. Doesnt recover at full resolution but does recover lost pics. Smart move also. As any usagage can overwrite data slots marked for deletion.
Click to expand...
Click to collapse
Gave it a go.. didn't really yield anything for me. Comes up with random app png's.. guess its all gone. :crying:
coolest35 said:
Gave it a go.. didn't really yield anything for me. Comes up with random app png's.. guess its all gone. :crying:
Click to expand...
Click to collapse
I have used it several times but never after a restore from brick.
TheMadScientist said:
I have used it several times but never after a restore from brick.
Click to expand...
Click to collapse
Yes.
I've researched a bit, i'm trying to figure out how I can extract the "/data" from the phone, and than use an actual PC based recovery software.. any ideas on how I can accomplish this?

Categories

Resources