[Q] HTCDEV not responding? - One (M7) Q&A, Help & Troubleshooting

I got my One about a month ago (first droid phone!) and have been trying to get the unlock code from htcdev.com, but it never sends it. I've gone through the unlock steps for "all other supported models", successfully submitted the Device Identifier Token and just wait for the email it says it sent with the file attachment. It never arrives. I even set up a 2nd account using gmail and the same thing. I've tried from Firefox and Chrome. I have tried this about 15 times now and getting pretty annoyed. Is this typical? Why the hell don't they send the code like they say they did? I manage the server with the email account I initially used, so I have access to all of the raw email server logs and nothing from htc is ever in there except for when I initially created the account and I received the email to activate the account.
All I want to do is get this stupid AT&T software off my phone so I can tether and use the net the way god intended
Since this is my first android phone, I'm not an expert on the ROM scene. From what I've read I probably want to install an International ROM and I believe the only way to do that involves unlocking the bootloader. Are there any other ways to do this if HTC won't send the unlock code for my phone?
I appreciate the help. I love this phone but want to get rid of half the crap that is on it that I can't remove and I don't use a single AT&T app.

I used this method to unlock, read this thread http://forum.xda-developers.com/showthread.php?t=2314582

Cronix said:
I got my One about a month ago (first droid phone!) and have been trying to get the unlock code from htcdev.com, but it never sends it. I've gone through the unlock steps for "all other supported models", successfully submitted the Device Identifier Token and just wait for the email it says it sent with the file attachment. It never arrives. I even set up a 2nd account using gmail and the same thing. I've tried from Firefox and Chrome. I have tried this about 15 times now and getting pretty annoyed. Is this typical? Why the hell don't they send the code like they say they did? I manage the server with the email account I initially used, so I have access to all of the raw email server logs and nothing from htc is ever in there except for when I initially created the account and I received the email to activate the account.
All I want to do is get this stupid AT&T software off my phone so I can tether and use the net the way god intended
Since this is my first android phone, I'm not an expert on the ROM scene. From what I've read I probably want to install an International ROM and I believe the only way to do that involves unlocking the bootloader. Are there any other ways to do this if HTC won't send the unlock code for my phone?
I appreciate the help. I love this phone but want to get rid of half the crap that is on it that I can't remove and I don't use a single AT&T app.
Click to expand...
Click to collapse
I have an HTC One on AT&T and didn't have a problem. Not sure what's going on with HTC Dev.

Cronix said:
I got my One about a month ago (first droid phone!) and have been trying to get the unlock code from htcdev.com, but it never sends it. I've gone through the unlock steps for "all other supported models", successfully submitted the Device Identifier Token and just wait for the email it says it sent with the file attachment. It never arrives. I even set up a 2nd account using gmail and the same thing. I've tried from Firefox and Chrome. I have tried this about 15 times now and getting pretty annoyed. Is this typical? Why the hell don't they send the code like they say they did? I manage the server with the email account I initially used, so I have access to all of the raw email server logs and nothing from htc is ever in there except for when I initially created the account and I received the email to activate the account.
All I want to do is get this stupid AT&T software off my phone so I can tether and use the net the way god intended
Since this is my first android phone, I'm not an expert on the ROM scene. From what I've read I probably want to install an International ROM and I believe the only way to do that involves unlocking the bootloader. Are there any other ways to do this if HTC won't send the unlock code for my phone?
I appreciate the help. I love this phone but want to get rid of half the crap that is on it that I can't remove and I don't use a single AT&T app.
Click to expand...
Click to collapse
+1 on using revone to unlock. The link is a couple of posts up.

Related

[Q] HTC doesn´t dend me the unlock-code

Hello,
i used HTC Easy Unlock Bootloader Tool with my Desire C. I got the token and pasted it on the HTC-page. It was prompted that the code was sent to my email account, but theres nothing.
I got the verification mail after registering at HTC so i guess they know my email adress.
How long does it take to get the unlock-code ?
E.P.
I got the unlock code thingy almost instantly
enrico_pallazzo said:
Hello,
i used HTC Easy Unlock Bootloader Tool with my Desire C. I got the token and pasted it on the HTC-page. It was prompted that the code was sent to my email account, but theres nothing.
I got the verification mail after registering at HTC so i guess they know my email adress.
How long does it take to get the unlock-code ?
E.P.
Click to expand...
Click to collapse
It really shouldn't take that long. If you don't get it in 24 hours try sending it again, making sure you input it correctly.
Or try taking the long route from htcdev.com
solved: simple explanation ...
Hello,
thanks for your replies !
Having had my first computer at the age of 13 ( Commodore C16 ) i thought to be a child of the computer age.
But this explanation didn´t come to my mind:
The unlock-key got stuck in the GMX-spam filter
Well everything´s fine now, hooray !

[Q] Potentially stupid bootloader unlock question

First off, this has nothing to do with how to unlock the bootloader as I have done that many times. What I am unsure of is what that means in regards to my work email. I've yet to have an unlocked phone since I put my work email on my phone. My work email requires "device administrator" to be activated for my work email. Will the unlocked bootloader interfere with this or am I over thinking this whole thing?
I've got my work email added via an exchange account, it's unlocked and rooted. No issues with the email. Main thing for the device admin is to remote wipe the device if it gets lost or stolen.
I figured I was just over thinking it, but I wanted to be sure.

HELP Locked out of phone after leaving N Beta

A few weeks ago after Google I/O I decided to give the N Beta preview a try. I enrolled my phone and everything worked fine. However over the last week or so I've been getting a lot of app crashes and slowness that has been frustrating so I decided to roll back to Marshmallow and un-enrolled my Nexus 6 from the program. Immediately my phone started downloading the latest Marshmallow software update and after reading the warning that all data would be deleted from the phone I installed the update.
Once installed the phone activated the cellular service and the Welcome Screen appeared. I then connected the phone to wifi and was prompted to enter my Google account (email address) and password which it seems to accept but then I get a message that pops up that states "Please sign in using one of the owner's accounts for this device". and it bounces me back to the screen asking for my email address again.
I have 2 google accounts that I've used on this phone and neither seem to work. I have clicked on the "Need help finding your account?" link and answered the questions and I get a window pop up that states " Verify your number Google will send a one-time text message to confirm that (xxx)xxx-xxxx is yours." with the options to verify or try another way to sign in. Verify does nothing, since I can't get in the phone to check the text message they are trying to send and "try another way to sign in" sends me to g.co/recover which has a bunch of options for recovering a lost account but not how to fix this issue I'm having with the phone not recognizing my correct Google account.
So I am really sure where to go to get help to get back into my phone.? Any help or direction would be greatly appreciated. Thanks.
First things first - You may be tempted to try to change your google password - I'd suggest not doing that - if you do that, you'll not be able to sign in to your phone using that ID for 72 hours.
Now, do you have 2 factor authentication set up? Do you have backup codes printed? (if not, can you use your computer to get to your google account, and get a backup code? Use that).
If you only have the SMS option, move the SIM card to a different phone and get the one time code, and then, move the SIM back to your Nexus 6 and sign in with that.
Edit: weird that you are running into this issue - this would happen only if the Gmail ID you are signing in with now is different than the one you used when you signed in to the N preview, or earlier
jj14 said:
First things first - You may be tempted to try to change your google password - I'd suggest not doing that - if you do that, you'll not be able to sign in to your phone using that ID for 72 hours.
Now, do you have 2 factor authentication set up? Do you have backup codes printed? (if not, can you use your computer to get to your google account, and get a backup code? Use that).
If you only have the SMS option, move the SIM card to a different phone and get the one time code, and then, move the SIM back to your Nexus 6 and sign in with that.
Edit: weird that you are running into this issue - this would happen only if the Gmail ID you are signing in with now is different than the one you used when you signed in to the N preview, or earlier
Click to expand...
Click to collapse
I'm using the same google account to try to sign in to the phone now as I used with the N preview, so I really don't understand why it's such an issue.
Unfortunately I think I screwed myself up. Initially I thought that my password was wrong (I wasn't paying attention) and I did change it, so based on what you say I will have to wait until Sunday morning to do anything.
I do have 2 factor set up and can get into my Google account on my computers and my Nexus 7 but I don't think it's is helpful at this point since I did change the password. Additionally I don't have a 2nd phone to move my SIM card to.

Bootloader unlock - thoughts on other options

So I got my new phone a day AFTER the unlock codes went offline... I've been trying to get support to get me an unlock code, but 2 e-mails and no luck so far. I've got another 3 weeks to return my phone, which I will be doing if I can't get it unlocked by then. I never noticed how much I rely on certain root applications (AdAway for one, since it is a hosts file update that keeps bloat on my phone down and works with pretty much every app).
Some thoughts on unlocking the bootloader - is it feasible to script a fastboot oem unlock <number> that just brute forces through numbers until one works? I might try this later today.
Any methods by talking to the modem directly? (I had a phone a while ago that I could use Qualcomm's tools to directly flash with)
I'm running KingRoot right now, I'm not normally a fan of such tools and so far it's been at 1% for quite some time, so I have little hope it will actually do anything.
I wonder if it might be possible to correlate unlock codes with IMEI from previous unlocks to find a way to generate these for other IMEIs? Of course, this assumes they didn't just make a database that holds a random unlock code for each IMEI.
Hopefully I can get this figured out, I like this phone, but I came from OnePlus before and may end up sending my P20 back and looking at the OnePlus 6 instead.
P-Chan80 said:
So I got my new phone a day AFTER the unlock codes went offline... I've been trying to get support to get me an unlock code, but 2 e-mails and no luck so far. I've got another 3 weeks to return my phone, which I will be doing if I can't get it unlocked by then. I never noticed how much I rely on certain root applications (AdAway for one, since it is a hosts file update that keeps bloat on my phone down and works with pretty much every app).
Some thoughts on unlocking the bootloader - is it feasible to script a fastboot oem unlock <number> that just brute forces through numbers until one works? I might try this later today.
Any methods by talking to the modem directly? (I had a phone a while ago that I could use Qualcomm's tools to directly flash with)
I'm running KingRoot right now, I'm not normally a fan of such tools and so far it's been at 1% for quite some time, so I have little hope it will actually do anything.
I wonder if it might be possible to correlate unlock codes with IMEI from previous unlocks to find a way to generate these for other IMEIs? Of course, this assumes they didn't just make a database that holds a random unlock code for each IMEI.
Hopefully I can get this figured out, I like this phone, but I came from OnePlus before and may end up sending my P20 back and looking at the OnePlus 6 instead.
Click to expand...
Click to collapse
Try the Blokada app, free and open source. It also uses host files, including adaway. Needs no root. Get it from their website or f droid.
subhani said:
Try the Blokada app, free and open source. It also uses host files, including adaway. Needs no root. Get it from their website or f droid.
Click to expand...
Click to collapse
Sadly, this doesn't block ads on HTTPS, things like youtube ads and such. More and more of the Internet is moving towards HTTPS, so this is starting to be a noticeable gap with Proxy/VPN adblockers. But I'll try this in the meantime, I verified YouTube ads are still present (they aren't on my phone with Adaway). Thanks for the suggestion, however.
Edit: Also, I tried AdGuard DNS and FoolDNS with the app, neither accomplished the blocking of YouTube ads.
If you do find a way to bruteforce it, by any chance, let me know. I am in the same boat, got my p20pro the day after they stopped unlocking the bootloader on request, and they are not accepting to do it trough emails
P-Chan80 said:
So I got my new phone a day AFTER the unlock codes went offline... I've been trying to get support to get me an unlock code, but 2 e-mails and no luck so far. I've got another 3 weeks to return my phone, which I will be doing if I can't get it unlocked by then. I never noticed how much I rely on certain root applications (AdAway for one, since it is a hosts file update that keeps bloat on my phone down and works with pretty much every app).
Some thoughts on unlocking the bootloader - is it feasible to script a fastboot oem unlock <number> that just brute forces through numbers until one works? I might try this later today.
Any methods by talking to the modem directly? (I had a phone a while ago that I could use Qualcomm's tools to directly flash with)
I'm running KingRoot right now, I'm not normally a fan of such tools and so far it's been at 1% for quite some time, so I have little hope it will actually do anything.
I wonder if it might be possible to correlate unlock codes with IMEI from previous unlocks to find a way to generate these for other IMEIs? Of course, this assumes they didn't just make a database that holds a random unlock code for each IMEI.
Hopefully I can get this figured out, I like this phone, but I came from OnePlus before and may end up sending my P20 back and looking at the OnePlus 6 instead.
Click to expand...
Click to collapse
Send it back. OnePlus 6 or if you can wait, the pixel 3 will be a beast
Cracking the password may be possible? I'm in the same boat here. Got the phone the day off and emailed same day but no luck.
I really like the phone but I need root for bloatware tether and adblock etc.
In Huaweis email responses they said they cannot send an unlock code under any circumstances.
Jesus, add me in to the club of unlucky bastards [emoji53]
It looks like I am so used to using root for all my life and now this desperate situation is killing me.
Same here....
Yep same here it sucks....Got mine two days after they stopped offering the service....a couple of things to watch out for:
HCU-Client/DC Unlocker - It wont stay locked forever I think we all know that and I figure there is only a matter of time until HCU support the P20 Pro as they recently added the P20 Lite worth looking into and keeping an eye out on the above applications I've mentioned.
I spoke to someone I know who does remote unlocking according to him he can get a bootloader code for £60 so I will give him a go and post my results here. Even though I feel begrudged to pay £60 to do it.
Ironman MarkV said:
Yep same here it sucks....Got mine two days after they stopped offering the service....a couple of things to watch out for:
HCU-Client/DC Unlocker - It wont stay locked forever I think we all know that and I figure there is only a matter of time until HCU support the P20 Pro as they recently added the P20 Lite worth looking into and keeping an eye out on the above applications I've mentioned.
I spoke to someone I know who does remote unlocking according to him he can get a bootloader code for £60 so I will give him a go and post my results here. Even though I feel begrudged to pay £60 to do it.
Click to expand...
Click to collapse
I will gladly buy him a bootloader unlock code for 60e if that's my only option.
Ya keep us updated. I'd probably pay as well lol although that is a bit steep.
Update
Just to update everyone, I called support and explained my situation and that I would be returning the phone if I can't get the bootloader unlocked. They seemed disinterested in trying to help me. Maybe company policy is now firm on this, but if this is their answer, they've lost a customer. I will be returning the phone in 2 weeks (I left all the packaging intact and the protective films are still on the phone), unless by some miracle I can figure out how to get it unlocked before then.
I would -NEVER- buy a PC without being able to install a different OS on it, I paid (or soon to have not paid?) $800 for this device and to not be able to do with it as I please is a huge deal-breaker. I wasn't even planning on moving away from EMUI, but to know that I can't really bugs me. Hello Huawei, goodbye Huawei.
<Sorry if I seem dramatic, I'm a little sour because, I really wanted to love this phone, but alas, someone has too tight a grip and this relationship is suffocating>
I think HCU and DC unlocker will find a way to do it

Question Unable to unlock device NE2217

I am unable to use the unlock token page to unlock my device for the tmo variant because my serial number is 7 digits (?) when it requires 8 digits. What should I do? Should I send the device into oneplus to replace? Thanks
Relms said:
I am unable to use the unlock token page to unlock my device for the tmo variant because my serial number is 7 digits (?) when it requires 8 digits. What should I do? Should I send the device into oneplus to replace? Thanks
Click to expand...
Click to collapse
Did you copy everything directly from the fastboot output? If so, it should work. If not you can try to contact support, but I'll warn you, it's not fun trying to deal with their support. There have been multiple issues with the bootloader unlock site that I've had to deal with customer support and each time it's been like pulling teeth and never really accomplished anything directly with their support (they eventually forwarded the issues higher up and got them fixed on the backend of their website).
jeffsga88 said:
Did you copy everything directly from the fastboot output? If so, it should work. If not you can try to contact support, but I'll warn you, it's not fun trying to deal with their support. There have been multiple issues with the bootloader unlock site that I've had to deal with customer support and each time it's been like pulling teeth and never really accomplished anything directly with their support (they eventually forwarded the issues higher up and got them fixed on the backend of their website).
Click to expand...
Click to collapse
Yea I did. Guess thats what i get got getting the device on launch day I'll try emailing their support and if not i'll see if i can exchange it with tmo/oneplus
Relms said:
Yea I did. Guess thats what i get got getting the device on launch day I'll try emailing their support and if not i'll see if i can exchange it with tmo/oneplus
Click to expand...
Click to collapse
I got mine day 1 as well but it worked. Just took them almost 3 months to even add the 10 pro to the website to unlock and when they finally did and people got their tokens, the token links were broken and took another week to get fixed. Try going into settings --> About Device --> Status and see if you're serial number on there is 8 digits or not. If so use that one. If not just try to contact them.

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