[Q] Unable to unlock phone - Galaxy Ace S5830 Q&A, Help & Troubleshooting

So, basically, I got a new pay-as-you-go SIM and I don't want to buy a new phone for it. I was looking for methods to unlock my current galaxy ace, it's rooted and I have a custom ROM on it- The Ultimatum by The "A" Factor. I got my unlock codes and put the SIM in expecting to get a screen saying phone is locked, please put in unlock code or something similar that usually happens. However nothing came up but when the phone finished booting, I had no service and can't use it for calls or anything which suggests that the phone is still locked, I tried using the *#7465525# service code, but I got an error saying no service or incorrect MUDI code or something like that. Is it possible that flashing a new ROM wiped the unlocking procedures and is there anyway for me to know if my phone is unlocked and if not, can I still unlock it?

Elite Choob said:
So, basically, I got a new pay-as-you-go SIM and I don't want to buy a new phone for it. I was looking for methods to unlock my current galaxy ace, it's rooted and I have a custom ROM on it- The Ultimatum by The "A" Factor. I got my unlock codes and put the SIM in expecting to get a screen saying phone is locked, please put in unlock code or something similar that usually happens. However nothing came up but when the phone finished booting, I had no service and can't use it for calls or anything which suggests that the phone is still locked, I tried using the *#7465525# service code, but I got an error saying no service or incorrect MUDI code or something like that. Is it possible that flashing a new ROM wiped the unlocking procedures and is there anyway for me to know if my phone is unlocked and if not, can I still unlock it?
Click to expand...
Click to collapse
try using another SIM, if you wrote the correct code, it should be unlocked :S

Viper The Ripper said:
try using another SIM, if you wrote the correct code, it should be unlocked :S
Click to expand...
Click to collapse
That's not my problem D=, the fact is I have the codes but I on boot, I'm not getting any options to enter them in.

Elite Choob said:
That's not my problem D=, the fact is I have the codes but I on boot, I'm not getting any options to enter them in.
Click to expand...
Click to collapse
...my fault!, Try flashing a fresh stock, when I unlocked my phone via carrier code, It was in stock..it could work :S
am! First of all check that your IMEI number It's ok

Viper The Ripper said:
...my fault!, Try flashing a fresh stock, when I unlocked my phone via carrier code, It was in stock..it could work :S
am! First of all check that your IMEI number It's ok
Click to expand...
Click to collapse
Found the number, what else can I do besides flashing a stock ROM =l

Elite Choob said:
Found the number, what else can I do besides flashing a stock ROM =l
Click to expand...
Click to collapse
Didn't show you nothing to introduce the code?¿
... try introducing another SIM from other carrier... when you boot then automatically should ask you to introduce the unlock code
If it doesn't work you could phone to the device's carrier, the carrier must help you if you finished your contract

Viper The Ripper said:
Didn't show you nothing to introduce the code?¿
... try introducing another SIM from other carrier... when you boot then automatically should ask you to introduce the unlock code
Click to expand...
Click to collapse
I do have another SIM from another carrier, but the screen isn't showing up, I've been scouring the internet and found http://forum.xda-developers.com/showthread.php?t=1335548 , turns out it won't show because of my ROM, so I'll have to switch to stock like you said, before I do that though I'll try that code he said at the end to see if it will unlock. Thanks :good:

Elite Choob said:
I do have another SIM from another carrier, but the screen isn't showing up, I've been scouring the internet and found http://forum.xda-developers.com/showthread.php?t=1335548 , turns out it won't show because of my ROM, so I'll have to switch to stock like you said, before I do that though I'll try that code he said at the end to see if it will unlock. Thanks :good:
Click to expand...
Click to collapse
ok! be carefull with this stuff, you could brick your device if you do something wrong, if I were you I'd phone my carrier to avoid any kind of trouble (if I'd had my contract finished)
Good luck mate!

Related

Using the Unfreeze Code

I've been trying to unlock my friend's phone, but it appears he's tried an incorrect code too many times and thus it does not give him the option to type in the network unlock code after putting in a foreign SIM. How do I go about using the Unfreeze code sgux.exe gave me?
From what the thread states you need to flash to a nandroid backup and retry. If that doesn't work you might need to Odin one click back to stock. The best way to do it is use a separate Sim card, because I couldn't get the alternate method to work without a Sim card. Not saying it can't be done because there are steps to do so, I just didn't see how to figure it out. I bought a Sim from T-mobile for $10.
r34p3rex said:
I've been trying to unlock my friend's phone, but it appears he's tried an incorrect code too many times and thus it does not give him the option to type in the network unlock code after putting in a foreign SIM. How do I go about using the Unfreeze code sgux.exe gave me?
Click to expand...
Click to collapse
here you go this will help..
http://forum.xda-developers.com/showpost.php?p=7807849&postcount=295
1 guy stated"
Just a note for people who's code might not work. The samsung I have had freezed from previous trials but the phone does not display that it froze or any other msg. so when we got the network unlock code (which is what this tool showed) it did not work but the phone did not display anything other than this code is wrong.
So I tried the unfreeze code for the heck of it, and then the unlock code and it worked."
sfernandez said:
here you go this will help..
http://forum.xda-developers.com/showpost.php?p=7807849&postcount=295
1 guy stated"
Just a note for people who's code might not work. The samsung I have had freezed from previous trials but the phone does not display that it froze or any other msg. so when we got the network unlock code (which is what this tool showed) it did not work but the phone did not display anything other than this code is wrong.
So I tried the unfreeze code for the heck of it, and then the unlock code and it worked."
Click to expand...
Click to collapse
Thanks for the post, I'll PM him to see how he entered the code exactly
any ideas?
I had frozen my Tmobile Vibrant by entering an unaccepted unlock code three times in a row.
I'm not exactly sure which of these steps resulted in a successful unfreeze, but was able to unfreeze the phone twice:
- Remove SIM and reboot phone
- enter *7465625*638*# and relock the phone to another network other than the one u have u'r sim card (eg 22610) using the 'unlock code'
- enter *7465625*638*# and relock the phone to another network other than the one u have u'r sim card (eg 22610) using the 'unfreeze code'. You won't get any message that it was unlocked, just a bad code message.
- Reboot phone.
And it unfreezes the phone...
davenaff said:
I had frozen my Tmobile Vibrant by entering an unaccepted unlock code three times in a row.
I'm not exactly sure which of these steps resulted in a successful unfreeze, but was able to unfreeze the phone twice:
- Remove SIM and reboot phone
- enter *7465625*638*# and relock the phone to another network other than the one u have u'r sim card (eg 22610) using the 'unlock code'
- enter *7465625*638*# and relock the phone to another network other than the one u have u'r sim card (eg 22610) using the 'unfreeze code'. You won't get any message that it was unlocked, just a bad code message.
- Reboot phone.
And it unfreezes the phone...
Click to expand...
Click to collapse
When you say it unfreezes the phone, do you mean that you are then able to enter unlock code?

[Q] Problem unlocking my Captivate

Well, you may think this is normal, but not for me. Yes, i recognized it, I'm a noob, that's why my post. Recently I install in my cellphone a new rom (Nostalgia M4V5-3 Deluxe), but since then i got no service in my phone. I had bought an unlock code because I don't live in USA. So, i saw this post :http://forum.xda-developers.com/showthread.php?t=761045... i made exactly what it says, my surprice was that apparently my Captivate was already unlock (in the line doesn't appear a "01"), so, i prove to lock and test the code that I bought... doesn't work.... unlocked it, but i have the same problem... can you give me a clue?? should I get back to the stock froyo and try the code i bought??? Thanks to all sincerely...
Leo Dorado said:
Well, you may think this is normal, but not for me. Yes, i recognized it, I'm a noob, that's why my post. Recently I install in my cellphone a new rom (Nostalgia M4V5-3 Deluxe), but since then i got no service in my phone. I had bought an unlock code because I don't live in USA. So, i saw this post :http://forum.xda-developers.com/showthread.php?t=761045... i made exactly what it says, my surprice was that apparently my Captivate was already unlock (in the line doesn't appear a "01"), so, i prove to lock and test the code that I bought... doesn't work.... unlocked it, but i have the same problem... can you give me a clue?? should I get back to the stock froyo and try the code i bought??? Thanks to all sincerely...
Click to expand...
Click to collapse
I had solve my problem... exactly I don't what's going on with that rom, so, i search another one... And i found this:
http://www.androidvzla.com/2012/01/dispositivos-samsung-galaxy.html
The page is in spanish, but look the highmarked place when it said Captivate, and you can download the rom. For me it was fine

how to unlock captivate

can someone help me to unlock my captivate?
what happened is, i removed my sim and use a new sim and then a pop-up message was displayed.
need a unlock code..already tried the apps in the market..
please help..
mrlengfung said:
can someone help me to unlock my captivate?
what happened is, i removed my sim and use a new sim and then a pop-up message was displayed.
need a unlock code..already tried the apps in the market..
please help..
Click to expand...
Click to collapse
Is your phone rooted? That would be the first step.
Also, would need to know what ROM/version you're running.
What is your operator on what phone is locked?
Sim unlock codes are usualy around 10$ or so, but since cappy is rly common phone probably there are sites with free calculator you time your imei and you got unlock code. you will get your imei with type *#06# on your dialer. . Google to try find free calculator or if there is not then you will have to pay but it's not much. I know for s2 i unlocked for free. there is even application on gplay for s2 unlock also i saw apk for s1 (big chance that cappy is included in this program) I suggest you to try this first, you cant lose anything cuz program will gief you right code if it avalible or it will not gief you anything so you can't type wrong code to many time and lock the phone totaly.
Also i think hard reset , reset trys. not 100% sure.
bg.stefan90 said:
What is your operator on what phone is locked?
Sim unlock codes are usualy around 10$ or so, but since cappy is rly common phone probably there are sites with free calculator you time your imei and you got unlock code. you will get your imei with type *#06# on your dialer. . Google to try find free calculator or if there is not then you will have to pay but it's not much. I know for s2 i unlocked for free. there is even application on gplay for s2 unlock also i saw apk for s1 (big chance that cappy is included in this program) I suggest you to try this first, you cant lose anything cuz program will gief you right code if it avalible or it will not gief you anything so you can't type wrong code to many time and lock the phone totaly.
Also i think hard reset , reset trys. not 100% sure.
Click to expand...
Click to collapse
Thank your post
First root your phone... Then install galaxy s unlock from helroz in Google play... Click unlock.. U can unlock it for free..
Sent from my SAMSUNG-SGH-I777 using xda premium

[Q] No ''SIM unlock code'' prompt

Hello guys. I have a bit of a problem. I have bought a Droid 3 , blocked on Verizon and it doesn't ask me for the unlock code. I searched everywhere and did not come with an answer. I have to mention that I am from Europe and the person that had the phone before, tried to put the codes more than one times and that may be the cause. Can this be fixed? Thx.
raiu.andrei22 said:
Hello guys. I have a bit of a problem. I have bought a Droid 3 , blocked on Verizon and it doesn't ask me for the unlock code. I searched everywhere and did not come with an answer. I have to mention that I am from Europe and the person that had the phone before, tried to put the codes more than one times and that may be the cause. Can this be fixed? Thx.
Click to expand...
Click to collapse
Hi, did you try to leave the phone on for about 2 hours? It should ask you to insert the unlock code at a certain point, even if the maxumim number of tries has been reached.
Is it XT862 model?
Yes i tried, i left it for an entire night. Yes it is the XT862 model.
raiu.andrei22 said:
Yes i tried, i left it for an entire night. Yes it is the XT862 model.
Click to expand...
Click to collapse
If you dial #073887* the sim unlock code prompt should appear.
Please try that, if you haven't done it yet.
Done that. Nothing happened. I dialed the code into the dialer application. Have i done something wrong? Thank for the help , by the way.
raiu.andrei22 said:
Done that. Nothing happened. I dialed the code into the dialer application. Have i done something wrong? Thank for the help , by the way.
Click to expand...
Click to collapse
You're welcome.
I don't think you did something wrong, you just have to type that code in the dialer and when you insert the last '*' symbol the prompt should appear. I tried it on my Milestone 2 (that has never been locked) and it works.
Are you running the stock GB rom or there is a custom one installed?
Did you try with another SIM card?
i am running the stock verizon GB.
raiu.andrei22 said:
i am running the stock verizon GB.
Click to expand...
Click to collapse
This is a known issue in around a third of the droid 3s. For some reason they can't unlock properly. It's possible that you have one of these...

[Q] No calling, no texting, everything else works

Hi everyone!
I bought recently a new galaxy s advanced and for some weird reason i can't make calls, can't text and can't receive anything. But i can unlock my sim without any problem and i can use mobile internet.
I had first the original gingerbread rom (i9070XXLK2), rupgraded it to 4.1.2 jelly bean(i9070XXLQE), rooted it, upgraded the kernel to this one: http://forum.xda-developers.com/showthread.php?t=2140597 and after that tried a cyanogen rom(this one => http://forum.xda-developers.com/showthread.php?t=2497660 ), went after the cyanogen back to the 4.1.2 but nothing works.
atm it is running original 4.1.2 rooted and cwm.
I also tried galaxSim but it doesn't support the galaxy s advanced, also the *#simlock# thing does not work. I am not sure there is a simlock on the phone because mobile internet works.
If you need more info just ask! Not really sure what information you need to know.
I have no idea what to do now, i hope some1 can help me.
samcool55 said:
Hi everyone!
I bought recently a new galaxy s advanced and for some weird reason i can't make calls, can't text and can't receive anything. But i can unlock my sim without any problem and i can use mobile internet.
I had first the original gingerbread rom, upgraded it to 4.1.2 jelly bean and after that tried a cyanogen rom, but none of them works.
I also rried galaxSim but it doesn't support the galaxy s advanced, also the *#simlock# thing does not work. I am not sure there is a simlock on the phone because mobile internet works.
I have no idea what to do now, i hope some1 can help me.
Click to expand...
Click to collapse
You must do Factory reset when you change ROM. Do it now.
Do you have I9070 or I9070P? On CM you do not have network unless you change tee folder if your phone is I9070P.
shut_down said:
You must do Factory reset when you change ROM. Do it now.
Do you have I9070 or I9070P? On CM you do not have network unless you change tee folder if your phone is I9070P.
Click to expand...
Click to collapse
I have factory resetted it 3 or 4 times (after every rom flash).
It's an I9070, not the P one.
If some1 tries to call me they hear an automated message tape thing that says my number is blocked and i need to call my provider.
I did call my provider and there is nothing blocking my number or the phone.
When i put my sim in another phone everything works fine so the issue must be in the phone itself.
Thanks for trying to help :highfive:
samcool55 said:
I have factory resetted it 3 or 4 times (after every rom flash).
It's an I9070, not the P one.
If some1 tries to call me they hear an automated message tape thing that says my number is blocked and i need to call my provider.
I did call my provider and there is nothing blocking my number or the phone.
When i put my sim in another phone everything works fine so the issue must be in the phone itself.
Thanks for trying to help :highfive:
Click to expand...
Click to collapse
Try to put some other SIM in phone. See what happens then. And did you wipe dalvik cache too? Try that.
Sent from my GT-I9070 using Tapatalk
shut_down said:
Try to put some other SIM in phone. See what happens then. And did you wipe dalvik cache too? Try that.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I tried 3 different SIM's but all from the same provider, i am going to visit a friend tomorrow to lend his SIM (he has another provider). I wiped dalvik cache every time i factory resetted it (after every rom flash)
Is it possible there is a piece of hardware in the phone blocking the calls and the messages?
Found out something new, if i do phone (the app) => call settings => additional settings, i get a message saying "network or sim card error".
I am searching for an hour now for a fix but i can't find anything. I will keep searching for another couple of hours, i really want to fix this.
samcool55 said:
I tried 3 different SIM's but all from the same provider, i am going to visit a friend tomorrow to lend his SIM (he has another provider). I wiped dalvik cache every time i factory resetted it (after every rom flash)
Is it possible there is a piece of hardware in the phone blocking the calls and the messages?
Found out something new, if i do phone (the app) => call settings => additional settings, i get a message saying "network or sim card error".
I am searching for an hour now for a fix but i can't find anything. I will keep searching for another couple of hours, i really want to fix this.
Click to expand...
Click to collapse
Are you sure it is not locked to some provider?
shut_down said:
Are you sure it is not locked to some provider?
Click to expand...
Click to collapse
I don't know, as far i can see there is no sign of a provider/region lock. During boot no logo from a provider, sim can be unlocked when it asks for my PIN.
I tried to figure out if there is a simlock with *#SIMLOCK# but the code does not work. Any idea how i can see if there is a sim-lock?
samcool55 said:
I don't know, as far i can see there is no sign of a provider/region lock. During boot no logo from a provider, sim can be unlocked when it asks for my PIN.
I tried to figure out if there is a simlock with *#SIMLOCK# but the code does not work. Any idea how i can see if there is a sim-lock?
Click to expand...
Click to collapse
I am not sure where you can look for that. And you bought from store or? You can go there and ask them maybe what is the problem. You have warranty?
shut_down said:
I am not sure where you can look for that. And you bought from store or? You can go there and ask them maybe what is the problem. You have warranty?
Click to expand...
Click to collapse
I bought it from an auction, a phone shop went bust and they sold thousands of phones. They had over 20 shops and they were not promoting a provider.
it was brand new in a sealed box and as far as i know i don't have warranty.
Is there a place to check if there is still a warranty on the phone?
EDIT: just checked and i have still warranry (produced at oktober 2012) but the problem i have now is, i flashed it a couple of times, isn't my warranty ruined now?
samcool55 said:
I bought it from an auction, a phone shop went bust and they sold thousands of phones. They had over 20 shops and they were not promoting a provider.
it was brand new in a sealed box and as far as i know i don't have warranty.
Is there a place to check if there is still a warranty on the phone?
Click to expand...
Click to collapse
I am not sure how is it in your country about that. You can go to some service center to see if the phone is locked to some carrier.
I just tried to check the binary counter, but as far as i can see it didn't move during the flashes and looks original
When i go in download mode i get this:
Odin mode
Product name: GT-I9070
Custom binary download: no
current binary: samsung official
I think this means it got still warranty?
If it is, i'm going to put back jelly bean on it and try to send it back to samsung, is there a chance they will fix it and won't find out i messed with it?
samcool55 said:
I just tried to check the binary counter, but as far as i can see it didn't move during the flashes and looks original
When i go in download mode i get this:
Odin mode
Product name: GT-I9070
Custom binary download: no
current binary: samsung official
I think this means it got still warranty?
If it is, i'm going to put back jelly bean on it and try to send it back to samsung, is there a chance they will fix it and won't find out i messed with it?
Click to expand...
Click to collapse
Yes, just go back to JB and you are good to go. And you can uninstall app that need root if you have any.
shut_down said:
Yes, just go back to JB and you are good to go. And you can uninstall app that need root if you have any.
Click to expand...
Click to collapse
Thanks for the help, just switched back to JB (stock version of course) checked the download screen again and it's still good,
No root stuff on the phone anymore, eveything looks how it's suppose to i think
requested to rma the phone and it will be sent tomorrow.
i hope they fix it! Again thanks for the help! :highfive:
Sad news, the phone is back from RMA and there is a simlock on it, but the problem is i can't find a method to remove it 4 free (don't want to pay even more for the damn thing). I am going to a shop from the original carrier over a couple of days(i know which carrier simlocked the crap out of it and they have shops not really far from here) but i am not sure they unlock it for free, and tbh the people that work there probably have no clue how to do it, so i don't have a lot of hope for that so i want to try it first myself if that's possible, but i tried already a couple of things and none of them works. Anyone an idea how i can remove it?
samcool55 said:
Sad news, the phone is back from RMA and there is a simlock on it, but the problem is i can't find a method to remove it 4 free (don't want to pay even more for the damn thing). I am going to a shop from the original carrier over a couple of days(i know which carrier simlocked the crap out of it and they have shops not really far from here) but i am not sure they unlock it for free, and tbh the people that work there probably have no clue how to do it, so i don't have a lot of hope for that so i want to try it first myself if that's possible, but i tried already a couple of things and none of them works. Anyone an idea how i can remove it?
Click to expand...
Click to collapse
I did not see anyone that unlocked sgsa here on the forum… And I did not see any guide about it for our device.
Sent from my GT-I9070 using Tapatalk
shut_down said:
I did not see anyone that unlocked sgsa here on the forum… And I did not see any guide about it for our device.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I was afraid of that, thanks to confirm. Went to the carrier which locked the phone and they said it is illegal to unlock it, which isn't true of course (checked it everywhere and it is legal) I will find a way to fix it with the carrier, thanks for the help.

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