[Q] hot phone, not charging - One (M7) Q&A, Help & Troubleshooting

Hey guys need some advice here. My one just recently hit 120F the other day and now that's a norm when charging. (screen off charging) Also, it will not charge even overnight, after about 6 hours the battery went from ~14% to 64% and the led was blinking red, battery indicator did not show that it was charging.
What can I do on my end? I know I'll probably have to get it replaced but I just wanted to know if there's anything else that will fix it.
Thank you
Sent from my ViperOne

This section moves fast.
Bump.
Sent from my ViperOne

Try charging with the phone powered off. I know this might help cuz you need your phone on but it's the only option. After that send it back.
Sent from my SGH-T999 using xda app-developers app

Blinking red while charging means the phone is too hot to charge. Wait until it cools down and try again.
You can also try a "battery pull" by holding down the power button while the phone is on until the capacitive button lights start blinking and keep holding it until it turns off. Temp sensor might be stuck.
Sent from my HTC One using xda app-developers app

Yeah ill try doing it powered off. It's weird cuz that's how I always charge it, but hey its hitting 100F ambient temp here so maybe that's it. My phone also gets super hot when watching a video and can drain a full battery in about 1:30 hours
Sent from my ViperOne

Might try a battery stats app and see if something is running away on you. I occasionally use opera browser and found it would kill my battery really fast with the screen off if I didn't actually exit out of it - can't ever leave it in the background. Maybe you have something similar...
Sent from my HTC One using xda app-developers app

Are you using the stock power adapter?
Sent from my HTC One using Tapatalk 4 Beta

lampel said:
Might try a battery stats app and see if something is running away on you. I occasionally use opera browser and found it would kill my battery really fast with the screen off if I didn't actually exit out of it - can't ever leave it in the background. Maybe you have something similar...
Sent from my HTC One using xda app-developers app
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I'm using better battery stats.. No strange wake locks
Kewjoe said:
Are you using the stock power adapter?
Sent from my HTC One using Tapatalk 4 Beta
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Click to collapse
Yep
Sent from my ViperOne

maybe try doing a nandroid backup and then factory resetting before an overnight charge to see if it the same on a clean phone...
Squirrel1620 said:
I'm using better battery stats.. No strange wake locks
Yep
Sent from my ViperOne
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Related

Strange shut down on Low battery

Hi everybody.. i'm encountering this problem with my HTC one. When I reach the 20 %-9 % range of the battery the one shut down. Try to reboot and shut down again on lock screen.then I'm forceed to put it on charge. Why this strange behavior ? Battery is broken or not calibrated?or a bug? Please help !!
Sent from my HTC One using Tapatalk 4 Beta
If i remember their is a battery calibration file somewhere in the system, if it is deleted it causes the phone to re-calibrate the battery gauge, have you tried a battery re-calibration app from the app store, i think this is what they do.
John.
funeralmoon said:
Hi everybody.. i'm encountering this problem with my HTC one. When I reach the 20 %-9 % range of the battery the one shut down. Try to reboot and shut down again on lock screen.then I'm forceed to put it on charge. Why this strange behavior ? Battery is broken or not calibrated?or a bug? Please help !!
Sent from my HTC One using Tapatalk 4 Beta
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Click to collapse
What Rom and Kernel?
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c5satellite2 said:
What Rom and Kernel?
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All stock!
Sent from my HTC One using Tapatalk 4 Beta
If it`s all stock and you dont want to root, all you can do is full charge and then run it till it shuts down a couple of times and hope the battery gauge learns the true battery capacity, if this does not work.
Or you could try charging it to 100% and keep it plugged in, then do a restore to factory defaults while plugged in, then see if that fixes it.
If this does not work, you might have a faulty battery, get a replacement phone.
John.
Tinderbox (UK) said:
If it`s all stock and you dont want to root, all you can do is full charge and then run it till it shuts down a couple of times and hope the battery gauge learns the true battery capacity, if this does not work.
Or you could try charging it to 100% and keep it plugged in, then do a restore to factory defaults while plugged in, then see if that fixes it.
If this does not work, you might have a faulty battery, get a replacement phone.
John.
Click to expand...
Click to collapse
Thank you.. i will try. I'm not gonna root it for now cause I might get it to assistance if the battery doesn't get better.
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Exchange it for a new one if you still can
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c5satellite2 said:
Exchange it for a new one if you still can
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Sadly i cant
Sent from my HTC One using Tapatalk 4 Beta
Found this fix online, see if it works.
Option 2: (No Root) Physical Battery Calibration This option is also very simple, but at the same time, a little more time consuming. If you have a rooted device, Option 1 is definitely the way to go. However, if you don’t know what “root” means, stick with Option 2 and go check out the root section of Android Authority.
Turn your phone on and charge it for 8 hours or more.
Unplug the charger.
Turn your phone off and charge it for one hour.
Unplug the charger.
Turn on the phone and wait 2 minutes.
Turn your phone off and charge it for one hour.
Unplug, turn it on and use as normal. Your battery life should now be a lot better.

[Q] HTC One dead and won't respond

The phone was in my pocket and when I pulled it out it was dead. When I press the power button nothing shows up, no LED lights nothing. I've tried hard rebooting by holding Vol+ & Power at the same time even Vol- & Power but still nothing. Does anyone know what the problem is? It's been perfectly functional for a month till now.
If you plug it in to a charger for awhile do you see any lights?
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bbinder said:
If you plug it in to a charger for awhile do you see any lights?
Sent from my HTC One using Tapatalk 4
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Click to collapse
I'll try as soon as I get back. I'm outside so also in sort of a bad place for the phone to die.
bbinder said:
If you plug it in to a charger for awhile do you see any lights?
Sent from my HTC One using Tapatalk 4
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Click to collapse
So I plugged it back and it worked. Should I get all the data off of this and send it in for a replacement anyways?
Lol sounds like your battery ran out
Sent from my HTC One using XDA Premium 4 mobile app
Funny Thread
Could it be that it was on without you knowing? The screen, that is. I have heard it and seen it make a change, forget to put it back, screen stays on, battery dies, etc. Maybe it was just an accident? Just keep tabs on it and see how you battery life is after you charge it again.
Sent from my HTC One using Tapatalk 4

AT&T HTC One lost 40% battery when it was OFF.

Had around 67% when I went to sleep. Forgot my charger at home as I was at my girlfriends, so I turned off the phone. I woke up this morning to see my battery at 23%! And while writing this post, I accidently turned it off again and now my battery is at 8%
Whats going on!?
Sent from my HTC One using xda app-developers app
Umh, you have the fastboot active?
And, the phone was hot?
Possibly android was reporting the wrong battery status when you turned it off. Charge your device to 100 percent then turn it off and on again without the charger plugged in. If it reads below 100 charge it again until it's full.
Sent from my HTC_PN071 using Tapatalk 4
Guich said:
Umh, you have the fastboot active?
And, the phone was hot?
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Click to collapse
Yes, I had fast boot on. Searching around I turned it off. Didn't think that would cause such a drain...
Amrut223 said:
Possibly android was reporting the wrong battery status when you turned it off. Charge your device to 100 percent then turn it off and on again without the charger plugged in. If it reads below 100 charge it again until it's full.
Sent from my HTC_PN071 using Tapatalk 4
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Alright, I'll try that out when I get home. I was afraid my battery was defective or something.
Sent from my HTC One using xda app-developers app
Your battery could be defective but doing the steps I mentioned above will help rule it out.
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SpectraDawn said:
Yes, I had fast boot on. Searching around I turned it off. Didn't think that would cause such a drain...
Sent from my HTC One using xda app-developers app
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Is possible that is this the cause
However, try with the other member mentioned
Thanks for the help guys. I guess it was fast boot... I tried it the other night and only lost 3%. At least it wasn't my battery
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Because the fastboot is like the "sospension" of windows.
The OS is running in background with all the app open and all the service...

Battery drain when smartphone is off

Hello everyone. This is the third day I'm having the following issue: I turn off the phone at night with 50% battery, but when I wake up the smartphone doesn't boot, saying that there's no battery anymore.
Someone else had this issue?
Here it is a screenshot:
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Its seems that your phone have some kind of wakelock. Download better battery stats and look.
Sent from my LG-P880 using xda app-developers app
I dont understand how can wakelock be active when the phone is off? That doesnt seem posible..
posl'o ja to s mob'tela
s4wk said:
Hello everyone. This is the third day I'm having the following issue: I turn off the phone at night with 50% battery, but when I wake up the smartphone doesn't boot, saying that there's no battery anymore.
Someone else had this issue?
Here it is a screenshot:
Sent from my LG-P880 using XDA Premium 4 mobile app
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Click to collapse
wakelock detector. download from play store. and of course next time 1st search then ask
Do you turn it off completely or just lock it? If you shut it down then its quite strange, if not use the search function as mentioned above.
Sent from my 4X HD via XDA Premium
read please. he turned his phone OFF completely. there are no wakelocks then xP
OP, it might be a faulty battery. try to get the battery out for a night, put it back in the morning and check the status
lol. its obvious that he just described it wrong. u cant switch off the phone and lose 50% battery. he means he turned off display. the phone was supposed to "deep sleep". if he had it really switched off and lose 50% battery then he wouldnt ask. he would already know that his battery is dead and would kiss it bye bye....
if you look at his battery diagram, it kinda shows it was turned off, then turned on and it was on very low battery level, so i think he described it right. lets wait for OP for further info on the issue ^^
I shut the smartphone off. I'll try to check if this problem comes back having removed the battery, as suggested.
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s4wk said:
I shut the smartphone off. I'll try to check if this problem comes back having removed the battery, as suggested.
Sent from my LG-P880 using XDA Premium 4 mobile app
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It must be battery malfunction.. Not a big problem!
s4wk said:
I shut the smartphone off. I'll try to check if this problem comes back having removed the battery, as suggested.
Sent from my LG-P880 using XDA Premium 4 mobile app
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Click to collapse
Turn your phone off, take the battery off at night and check how much battery you lose when you put it back in, the next day.
I think its just a dead battery, look how fast his battery drained down, it can't be simply wakelocks.My phone doesn't lose that much battery even with heavy gaming.
Anyways, google how to reset battery stats it might help or I don't know.If that doesn't work just replace your battery.
I thought yesterday that this wasnt possible.. Tonight, this happened to me...:laugh:
I turned my phone off with 63% and in the morning I couldnt turn it on.. When I turned it off, the hardware buttons were on for a couple of seconds... So maybe the phone got stuck on some frequency and drained the battery.. Very strange... Will pull out the battery tonight to test some more.
OK i tried to remove the battery. Everything works fine. So the problem must be something related to the phone or android. I think it's the second one, since this bug happened to my friend as well, but not with this frequency.
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It must be a problem with ROM, some bug that keeps the phone from shutting off. It must be stucked on some high frequency to drain so heavily!
brunek said:
It must be a problem with ROM, some bug that keeps the phone from shutting off. It must be stucked on some high frequency to drain so heavily!
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Click to collapse
I am using CM stable 10.1.3 + iodak v8 kernel. Some Grenify app and privacy guard on for some other ones.
Quite strange indeed.
I am in Vanir with his stock kernel.. Over night with wifi I lose 3-5%,over night with phone off I lose 60%! Hahahaha
:banghead:
posl'o ja to s mob'tela
guyz sometimes some roms bug when u press to shut off the phone. just hit a couple of times the power button to make sure its off.
I wrote that my hardware buttons after I turned the phone off were still on for a couple of seconds.. If I pushed power button maybe I would see the bug..
posl'o ja to s mob'tela
Well...my phone was off...I'm 100% sure about that
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Battery draining extremely fast

Hey guys I'm having this issue with my phone.. I'm on stock Rom but have modifications on it.. rooted..soffed.. etc but this really weird thing is happening like I charge my phone then I unplug it but don't use it.. after like 3 minutes u check on it and it's 90% .. happens every Time... Maybe it's a battery problem ?
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Do you have any battery monitoring apps? Something has to be eating the crap out of your battery, I'd recommend GSam battery monitor.. see what is using your battery and adjust accordingly, May need a Rom reflash if all else fails.
Sent from my HTC One using xda app-developers app
It's called trickle charging. Phone charges to 100% then drops to 90% before starting the recharge. The phone will show 100% though because otherwise, the forums would be flooded with people saying "MY PHONE/CHARGER DOESN'T WORK OMG"
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try turn of device when charging
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It turned out to be sound cloud.. that ***** is draining it bad
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