Phone will not pick up an IP Address - Sprint HTC One (M7)

Hello there. Working in a Hotel and the IT person just restarted the Router for the WiFi. My phone though looks like its stuck on the old IP and will not pick a new one automatically. Proxy is in auto, DHCP is auto. The network is open. An old SG 2 is ok, an iPhone is also ok. My One not. Any ideas? I have tried restarting, new network search etc but nothing.

Maliacrete said:
Hello there. Working in a Hotel and the IT person just restarted the Router for the WiFi. My phone though looks like its stuck on the old IP and will not pick a new one automatically. Proxy is in auto, DHCP is auto. The network is open. An old SG 2 is ok, an iPhone is also ok. My One not. Any ideas? I have tried restarting, new network search etc but nothing.
Click to expand...
Click to collapse
Try going into the area with Wi-Fi SSID's are listed, hold down the connection you're trying to connect to, and click "Forget Network". This should clear out whatever settings on the phone side preventing it from connecting. Might also have to reset the router one more time.

bigblueshock said:
Try going into the area with Wi-Fi SSID's are listed, hold down the connection you're trying to connect to, and click "Forget Network". This should clear out whatever settings on the phone side preventing it from connecting. Might also have to reset the router one more time.
Click to expand...
Click to collapse
Thank you. Did that already couple of times (SSIDs). Mystery is still remaining, but problem was solved after rebooting the router. Although any other mobile device (iphones and smartphones) had no problem... thanks anyway.

Related

The massive wifi problem that many experience

When I turn on my phone at work, the wireless connection (open unsecured) connects and works for a few minutes. After some time, it disconnects and without rebooting my phone, I cannot establish a wlan connection.
This is oly the case at work. At home it works flawlessly, but it is another network kind.
Anyone found a solution to this problem? I saw a lot of threads about this but no good answers.
I am using duttys v3.
Not sure. Perhaps there is some sort of time out on your work network for inactive devices, or dhcp ip releases or something weird and "networky" like that?
Or perhaps your phone is going into a power save mode if you are not using it?
Just general ideas, I don't have this particular problem
I dont think many people have this issue! you must not have a setting correct, try downloading KaiserTweak and adjusting the timeout and also take a look at the routers settings I find it strange that a business would have an open network for security issues
austinsnyc said:
I dont think many people have this issue! you must not have a setting correct, try downloading KaiserTweak and adjusting the timeout and also take a look at the routers settings I find it strange that a business would have an open network for security issues
Click to expand...
Click to collapse
I work at the university, and the network is unsecure. You have to enter login and pass at a webpage to gain access.
I cannot reconnect at all once ive been disconnected. So it should have anything to do with kaisertweak or timeouts.
I have tried every setting and combination. I have tried to select work/internet settings. Ive tried to tell the phone its a hidden network / not hidden network. I have tried to use power save / performance mode. Ive tried to turn off 3g, bluetooth, phone (everything basically).
When I tap connect, it says connecting and then it immediately goes to "active" and tries to connect to another network (which I dont have access to).
solwretep said:
When I turn on my phone at work, the wireless connection (open unsecured) connects and works for a few minutes. After some time, it disconnects and without rebooting my phone, I cannot establish a wlan connection.
This is oly the case at work. At home it works flawlessly, but it is another network kind.
Anyone found a solution to this problem? I saw a lot of threads about this but no good answers.
I am using duttys v3.
Click to expand...
Click to collapse
I have worked out the problem.. first if its a WPA enterprise connection, make sure its set to WORK and not INTERNET setting. it will work. my only works with schaps versions not duttys
on my old pda (Acer N50 premium) I had the same problem with my unis network... it would only work (if at all) for a few minutes then nada... but at home it was absolutely fine, quick stayed on and totally responsive... I wonder if it has something to do with the rubbish way unis run their IT...?
Wasted thread
Many do not have this issue.
According to what's being said here by the indiviuals with issues, you're having problems connecting to a certain network...not all networks.
If it were all networks; your device, settings, equipment or rom would be the common denomenator. Since it's one network, it's that network.
Just because a network is or appears to be available, that doesn't mean that you can connect to it.
dwny said:
Wasted thread
Many do not have this issue.
According to what's being said here by the indiviuals with issues, you're having problems connecting to a certain network...not all networks.
If it were all networks; your device, settings, equipment or rom would be the common denomenator. Since it's one network, it's that network.
Just because a network is or appears to be available, that doesn't mean that you can connect to it.
Click to expand...
Click to collapse
no, it could be the phone software. Lets says that a string is added to the registry if the network you are connected to disconnects you; a string that makes the phone cancel connections to the network. And lets assume that the network disconnected you because there is a hidden firewall in the phone software that blocks ping requests, thus making the network believe that the connection is lost and thus disconnecting you. Then we have a moment 22, which is basically something wrong with the phone.
As some readers already pointed out in this "wasted thread", when changing the rom (in one case) or when changing settings from "internet" to "work" (in the second case) there is a great possibility that this problem in fact has to do with phone software and not network.
In my case, it just happens to be neither of the mentioned solutions or any solution that I have found in other threads.
One thing you may want to check is that your wifi is set to max performance. The issue may also be that there is a DNS cache issue, in most cases it can be resolved by manually reconfiguring the connection.
I have been successful in configuring my phone's WLAN to connect to everything from open APS's, WEP, WPA, RADIUS and AP's with proxy redirects, so I can tell you that as with most cases, it's human error.
I have tried max performance.
How do I resolve a dns cache issue? Manually reconfiguring the network did not help (only thing that helps is a reboot).
seattleweb said:
One thing you may want to check is that your wifi is set to max performance. The issue may also be that there is a DNS cache issue, in most cases it can be resolved by manually reconfiguring the connection.
I have been successful in configuring my phone's WLAN to connect to everything from open APS's, WEP, WPA, RADIUS and AP's with proxy redirects, so I can tell you that as with most cases, it's human error.
Click to expand...
Click to collapse

Wifi Internet

Hey guys, i got my kaiser a couple of days ago. Its a brilliant machine and i love using internet on it using my wifi connection at home. Suddenly it has stopped browsing the internet. It connects to wifi alright, show good strength signal and everything but when i enter a web address it takes ages to respond and in the end gives the error 'check name and try again.' what's wrong with it...?
i'd appreciate if some could help.
P.S. i have done countless soft resets and a hard reset as well.
cheers
I've had problems like that before. By any chance is your router named something like Linksys or default? I'm wondering if it's connecting but not using the correct profile. I'm not sure about the phones but on a computer you can connect to wifi that is wep enabled without a wep key. You can't get any data from the router but it shows your connected.
Also have you tried another access point to rule out your router?
Don't you have to go to wifi settings and change it from BEST PERFORMANCE to BEST BATTERY or is it the other way around?
ChumleyEX said:
I've had problems like that before. By any chance is your router named something like Linksys or default? I'm wondering if it's connecting but not using the correct profile. I'm not sure about the phones but on a computer you can connect to wifi that is wep enabled without a wep key. You can't get any data from the router but it shows your connected.
Also have you tried another access point to rule out your router?
Click to expand...
Click to collapse
No, i haven't tried any other AP, its my home network and i have only one router. Its quite an old one but i am sure its not from linksys. Last time i successfuly used wifi internet on my kaiser was a few hours ago before i installed a remote desktop access program on my kaiser. I have uninstalled it now but the problem remains.
The phone might have profiles based on the name of the router, so if you have a common name and it picks another one up of that name, it could cause this sort of problem.
ChumleyEX said:
The phone might have profiles based on the name of the router, so if you have a common name and it picks another one up of that name, it could cause this sort of problem.
Click to expand...
Click to collapse
So what do i need to change, the name of the router or the profile on the kaiser, by the way , where is the profile on the pocket pc ?
P.S. its Belkin and the called WLAN.
go into the com manager and hit settings, then wireless lan. You might want to look around in there to see if you can remove the profile.
RESOLVED
ChumleyEX said:
go into the com manager and hit settings, then wireless lan. You might want to look around in there to see if you can remove the profile.
Click to expand...
Click to collapse
Hi again, you wouldn't believe what i am about to tell you. The problem gets solved like magic just with a couple of clicks. In your power settings for the wireless network, change it from best battery life to best performance and voila! it starts working. The moment you change it back to best battery life, it dies out. I have tested it time and again and use another utility called 'vxutil' to use different commands like ping and see information like default gateways and DNS and DHCP but everything was alright.
P.S. this will only work if the network settings are correct ALREADY!
Thanks for the help guys!

Wi-Fi problem

I have a brand new tilt that I got last night and I am unable to connect to my wireless network. When I enable wi-fi in my Wireless Manager, it prompts me to connect to my router or to my PS3. I choose my router, set it to connect to 'Work' (used to do this on WM2003/WM5) and enter my WEP key.
After the WEP key is entered, I see that it is connecting, but then it just goes back to the network being available.
I have tried changing the wireless power to high, deleted the settings and re-entered them. Rebooted the phone with a hard reset, as well as my router, and I am still unable to connect.
Any thoughts?
what about setting it to connect to "The Internet" instead of Work? that's how i have mine and it works flawlessly...
I get the same results. In 'Start' > 'Settings' > 'Connections' > 'Wi-Fi' I see the network I want to connect to. I highlight it and click 'Connect' and it says 'Connecting' for a few moments. Instead of moving to 'Connected' it just goes back to saying 'Available'.
I have tried every combination of 'Work' or 'The Internet' that I can find, and still no luck. I tried connecting to a neighbor's unsecured wireless network and got the same results, so I know it's not the WEP. On a side note, my Dell Axim X50 with WM5 connects to both networks just fine.
this happens to my phone every so often but a soft-reset or cycling the WiFi in the comm manageer usually fixes it...
Unfortunately, that hasn't worked for me. I have done soft resets, hard resets, and still it doesn't want to work. I'm going to try at my office tomorrow when I get there and see if that makes a difference, but I don't have high hopes at the moment.
I've read that some routers might be problematic, so I am wondering if anyone has tried the Linksys WRT100N with their Tilt. If so, was there anything special that was done to get it working?
same exact problem with my wi-fi... except the 1st day i got my tilt, the wi-fi was working flawless while hooked up through usb to my laptop.. now its not working at all. It just tries to connect and nothing happened. I may even have the same exact router lol. Its an old linksys
I think it's the Wireless-N router at home. I am at work on a WAP54G and it's working fine. PIE launches, I can see my network and Pocket Putty hits the servers I need it to. Unfortunately, that means I get to mess with the router at home, but fortunately it means there is nothing wrong with the tilt.

Wifi Problems

Well I've had my Captivate for 3 months, and up until now it's been smooth sailing. Two days ago I came home and my power was off, and when it came back on I tried connecting to my router like usual, but now it won't connect. On the "wifi settings" menu it just says "obtaining ip address from..." for a few seconds then it says "disconnected" and goes back into "scanning..." mode. Also, under the "wifi networks" section it shows my network as "Disabled, secured with WPA/WPA2 PSK". (I am using a Linksys WRT54G with WPA2 security f.y.i.)
I've tried "forgetting" the network, I've deleted the whole file that remembers your networks, I've tried connecting via WPS button, I've double checked my password, I've power cycled my router, I've reset my router back to default and re-configured it...still nothing. It connects to the wifi on campus with no problems (in 4 different buildings), so obviously there is something wrong with my router setup.
If anyone has any advice on how to resolve this problem, it would be much appreciated!
**Also, I forgot to mention I am running Cognition v2.2 Beta 6
Bump for hope
Does anything else connect to your router
Sent from my SAMSUNG-SGH-I897 using XDA App
M3MPH1S said:
Well I've had my Captivate for 3 months, and up until now it's been smooth sailing. Two days ago I came home and my power was off, and when it came back on I tried connecting to my router like usual, but now it won't connect. On the "wifi settings" menu it just says "obtaining ip address from..." for a few seconds then it says "disconnected" and goes back into "scanning..." mode. Also, under the "wifi networks" section it shows my network as "Disabled, secured with WPA/WPA2 PSK". (I am using a Linksys WRT54G with WPA2 security f.y.i.)
I've tried "forgetting" the network, I've deleted the whole file that remembers your networks, I've tried connecting via WPS button, I've double checked my password, I've power cycled my router, I've reset my router back to default and re-configured it...still nothing. It connects to the wifi on campus with no problems (in 4 different buildings), so obviously there is something wrong with my router setup.
If anyone has any advice on how to resolve this problem, it would be much appreciated!
**Also, I forgot to mention I am running Cognition v2.2 Beta 6
Click to expand...
Click to collapse
Happened to me a few times. Only way I could get out of this was to restore to a previous backup, or install fresh again. By the way, I experienced this problem only on 2.2. Never happened on 2.1.
fatttire said:
Does anything else connect to your router
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Unfortunately I don't have anything else with wireless to test.
Elaborating on the issue
I've encounter exactly the same problem described here.
Samsung Galaxy S I9000. Froyo (official version). Not rooted.
Now it is the first time it has happened, and still I have not found a solution (restarted the router, restarted the phone and made more tests).
Before the upgrade to Froyo it has never happened. After the upgrade it worked ok for several days untill now.
Several other deviced at home are well connected to the router.
Its just s stupid suggestion maybe... but have you tried to change channels with your router?
Sometimes is just a stupid channel issue....
I found out the answer to this problem. I had to connect using static addressing. It seems at some point, the captivate 2.2 roms get confused for some of us and it starts trying to assign an IP address already used.
In my case, I tried everything... rebooting phone, router, ect.
Laptop connects fine, Wii connects fine...
But, I decided to connect via static addressing... BAM connected perfectly and instantly.
Connecting to other DHCP networks seems to be hit and miss as well.
So, I'd suggest reflashing might be the overall fix. But if you're like me and cannot reflash right away, try static addressing till you can get around to it.
yukinok25 said:
Its just s stupid suggestion maybe... but have you tried to change channels with your router?
Sometimes is just a stupid channel issue....
Click to expand...
Click to collapse
Not stupid at all, but unfortunately yes, I tried a couple different channels and still nothing.
DigitalEagle said:
I found out the answer to this problem. I had to connect using static addressing. It seems at some point, the captivate 2.2 roms get confused for some of us and it starts trying to assign an IP address already used.
In my case, I tried everything... rebooting phone, router, ect.
Laptop connects fine, Wii connects fine...
But, I decided to connect via static addressing... BAM connected perfectly and instantly.
Connecting to other DHCP networks seems to be hit and miss as well.
So, I'd suggest reflashing might be the overall fix. But if you're like me and cannot reflash right away, try static addressing till you can get around to it.
Click to expand...
Click to collapse
Awesome! This sounds like a promising solution, thanks. Yeah I need to reflash soon anyway seeing as how Cognition is up to 2.4.x already...
Probably won't be tonight, but I will do this soon and let you know my results.
Alright, I have typed just about every keyword into google relating to setting up my router/phone to use a static IP and for some amazing reason there are ZERO results that have any information whatsoever about setting up a static ip on a phone. This is really frustrating, so if anyone would be kind enough to explain how to do this or link me somewhere that does, that would be awesome
go to your wi-fi settings and click the menu button.
it should pop with a "scan" and "advance"
click on advance and scroll down to "use static ip address"
then i guess you have to put in your network details, not sure on the details there cause i have done it but experiencing same problem with my galaxy s
power went out and now can't connect to my network
Edit : Possible fix
I just managed to connect to my network.
I put the device in flight mode and restarted my modem at the same time
put it out flight mode and pluged in the modem again and now works.
Hopefully that works for you to guys.
Yea, works perfectly. I have my laptop connected to it right now. I usually have to reset the phone to get wifi again.
edit: I set it to static ip, but then i got the same problem. Except now google search engine works No webpage opens, youtube app didnt work either.. only the search engine worked.
Well my phone must be in a good mood today because it just decided to start working again all on its own! I don't know what caused it...I have actually had both my phone and computer constantly on since this started happening. So for now I'm keeping my fingers crossed and hoping it doesn't mess up again.
This is probably just for me, but this isn't a viable solution.
The ONLY router I seem to have this issue with is the one that Verizon gives all it's FiOs customers. It's the Actiontec M1424WR Router/Modem. I know my WEP key is correct because it works just fine on all the laptops and other phones (a Palm Pre and another Captivate on 2.1). It tries to obtain an IP address for about 5 minutes and then just sits and says disabled. Does anyone know if there's a way to dump the DNS cache or whatever like you can on Windows?
Add me to the list of ones having this problem...guess I'll try to reflash everything in a bit to see if that fixes the problem.
Just an update I backed up everything using Tibu and then just restored it and my WiFi problem went away.
Mine is stock and just started having this problem....will connect to other wireless routers except mine, really pissing me off!
I've tried many times having the the phone "forget" me, then put in my password(which is correct)...same thing over and over.
Same problem here
I have a galaxy s and the recent update to froyo brought me the same problem already described here.
And the "funny" thing is that my router doesn't have an Static IP option, it's a simpler router from the cable provider.
So i'm trying also to find a solution to this. Two days ago i changed the wifi channel and it worked. But today i have again the same problem and changing the channel don't work anymore.
Each time i find a possible solution, it only works one time.
This is really annoying me. This must be a froyo bug, 2.1 never gave me this problem
pedroc2009 said:
I have a galaxy s and the recent update to froyo brought me the same problem already described here.
And the "funny" thing is that my router doesn't have an Static IP option, it's a simpler router from the cable provider.
So i'm trying also to find a solution to this. Two days ago i changed the wifi channel and it worked. But today i have again the same problem and changing the channel don't work anymore.
Each time i find a possible solution, it only works one time.
This is really annoying me. This must be a froyo bug, 2.1 never gave me this problem
Click to expand...
Click to collapse
It must be a froyo beta bug. Remember we don't have a final version of this firmware for the Galaxy S family.
Sent from my Captivate

[Q] WiFi problem: stuck on "getting IP address"

I have had my Tab for 2 weeks now.
At home I had no problem to connect to my WiFi network for 1 week: then suddenly the Tab would not connect and would remain stuck on “getting IP address…”.
I changed from WPA to WEP to WPA2 PSK with no luck
But if I go to a static IP, then I have no problem to connect.
On my office “public” WiFi network, exactly the same problem: it worked for a week and then bingo stuck on “getting IP address…”. Again going to static IP solved the connection problem.
My question is: how do you delete a network from the list? It seems to me that the Tab keeps an IP address in memory and if ever that address is taken by another device, it gets stuck!
Any advice would be appreciated.
I had this exact same issue on the same day I bought my Sprint Galaxy Tab (11/14). I did a hard reset that afternoon, and I haven't experienced the issue since. I'd already had all of my apps downloaded, and settings tweaked, so hard resetting was kind of annoying. I hope this doesn't come up again.
Yep sounds familiar, my Thomson Speedtouch 780i runs on a old firmware which gives me same issue with the Tab, had to run with no security. If you decide to run with no security turn off broadcasting..or update firmware/router..
My router is quite recent and has the latest firmware.
All my toys (iPad, Dell Streak, HD2 together with 3 PCs) connect without any problem.
The Tab had no problem either for a week.
Then for unknown reason no way to connect unless using a static IP.
And as I have not found a way to delete the network in memory (short of doing a hard reset)I am stuck.
And now same problem arises with office netxork:-(
Yeah just do a factory reset in privacy settings i think
susu42 said:
My router is quite recent and has the latest firmware.
All my toys (iPad, Dell Streak, HD2 together with 3 PCs) connect without any problem.
The Tab had no problem either for a week.
Then for unknown reason no way to connect unless using a static IP.
And as I have not found a way to delete the network in memory (short of doing a hard reset)I am stuck.
And now same problem arises with office netxork:-(
Click to expand...
Click to collapse
My Tab is doing the same thing now. I can't do a hard reset....is there another solution?
Ugh, I have the same issue! Had it for 2 days and all of the sudden it's stuck on Getting IP address from... Resetting to factory defaults was depressing. I wish there was another way!
It also happened to me when I was on vacation at my relatives home. The tab would work for a day or two and then be stuck at that message. I had no issues with doing a factory reset as it was still new. But then I started using the static IP trick and that worked. Now I'm back at home and I don't have this issue at all. Been using it for a week with my wifi and all is well.
Nothing was actually working: restarting the router, forgetting the network, creating the network manually, changing the authentication method, etc.
I'm sure its was an issue with the router at my relatives home, but still why was my Nexus one and Laptop connecting with no problem???
For those who are having the problem, use a static IP for the time being, you don't have to reset.
-Gus
I ended up switching to Channel 1 on the router at home, and haven't had any problems since. Chose Channel 1 after running WiFi Analyzer.
having this same problem. I've messed with WEP vis WPA and tried static IP. Using a verizon fios router. any help?
Bah, it happened again! Now I really dont want to reset
Same issue here ...
I can get WIFI at Starbucks but not at home ( Open-WRT on linksys )
I wonder if it depends on SIM card being inserted?
Mine is a Verizon FioS router as well, at work. Can get on fine at home or anywhere else. My iPad had a problem here forgetting the network but I could at least reconnect. This is doing exactly like you guys.
I wouldn't even care that much except when I'm inside the office I can only pull in Edge data. Ugh.
I had to change wireless settings on my Linksys - most changes were to disable some fanny things like "afterburner" - and setup wap2 for security to have a stable wifi.
I've had the same problem with my TMobile Galaxy Tab. All I do is to turn off Wifi in the Settings app, then turn it on again. I am usually able to snarf an IP address straight away after that.
It also helps to just turn the device on and then off again. it boots so fast that it isn't too annoying.
I had similar problem at home. My DHCP server had wrong time set. After setting the time on DHCP server correctly everything is back to normal.
i hav a tab on tmobile love it not sure if i had the same issuse as u guys tho the issuse i had was it would work without any problems im talkin about wifi then the next day the wifi doesnt want to lock onto the wifi it would search then drop to start serchin again , now wat i learned is sum apps require wifi to work because high data at the same time it changes sumthing in ur wifi settings after using the app the first time which would require u to master reset the device to resolve the issue the program that was doin it for me was frostwire
same here
my version of the same problem appeared when i changed the static IP of my home router (AVM Fritz!Box 7170). before that i always got a dynamic IP through DHCP on my galaxy tab.
After changing the router IP i only could connect with a static IP.
if i use a different WIFI network instead, DHCP is working as expected.
in my opinion the problem is with the firmware storing the network settings and with no possibility of deleting it completely. a hard reset cannot be the solution...
does anybody of you know if this problem occurs on other froyo-based devices also? is there a way of deleting network settings in a working way?
Had the same problem, EU TAB white Stock 2.2 rooted spot connecting to my main Wifi but connects to 3 or 4 other dhcp APs.
Have a htc Desire whit stock 2.2 + rooted and never had that problem.
In the end i hardreset Tab and no problems 1week and counting.
EDIT
FUuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Happen again... im not going to hardreset again, im looking for a more permanent solution
Had the same problem. I have the Verizon FIOS router. The solution is actually easy. Just drain the battery of the Tab. Charge it to full and turn the Tab on. I think the Tab really "forgets" the old network after this kind of restart. No need to reset your Tab to the factory settings.

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