Messages app not working - One (M7) Q&A, Help & Troubleshooting

It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?

ajua said:
It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
Click to expand...
Click to collapse
First thing I would do is go into settings > apps >all. Go to messages then force stop. Reset defaults and delete data.. That should reset anything you may have changed on error. If that doesn't work do a factory reset. If that doesn't work then I would say your launcher has a conflict
Sent from my HTC One using xda app-developers app

I already deleted its cached data and reset default options. Could be Nova Prime Launcher having a conflict with Messages, but the strange thing is that it started to happen long after installing Nova.
I'm waiting for the 4.2.2 update. When it shows I will update and do a factory reset.
Thanks

Related

Anyone else having sms display problems?

I will FREQUENTLY get a notification of a new text message, it will read the first few lines in the notification bar, and display in my text message widget, but when I go to my inbox there is no sign of that text message at all.
I've used handcent
I've booted handcent
Used stock
Used Message Widget by Till esser
And all sorts of ****.
Wiped/factory data reset
Took apps off my sd/cleared the partition
It's been happening for about two weeks or more and it's bull****.
Any advice?
com.android.mms a large number of sms messages are being send. select "ok" to continue of "cancel" to stop sending
Is a new problem occurring when I send a text.
And considering I'm not sending a lot of texts, or theres much in my inbox. :|
Icebergxx said:
I will FREQUENTLY get a notification of a new text message, it will read the first few lines in the notification bar, and display in my text message widget, but when I go to my inbox there is no sign of that text message at all.
I've used handcent
I've booted handcent
Used stock
Used Message Widget by Till esser
And all sorts of ****.
Wiped/factory data reset
Took apps off my sd/cleared the partition
It's been happening for about two weeks or more and it's bull****.
Click to expand...
Click to collapse
I had the same problems, so I just switched back to stock sms.
this happened to me a while back, except mine would crash every time i open the messaging app. I simply did a factory reset, and it started working again.
This also happens to me now and then for no apparent reason, and then will stop and work correctly for a long period of time. I really have no ideas.
It happened to me when I was on JACxHeroSki v1.5 ROM and I also had an automatic task killer running in background. I uninstalled task killer and the problem went away.
As a complement, you could install Handcent and activate the "Auto retieve" and "Self check" options, that's how I'm working now and I haven't had any problems. Currently, I'm running the latest MghtyMax ROM and it completely solved that issue and other ones like the "3-ring" delay on incoming calls and the blinking LED.
Hope that helps.
EDIT: also (on Handcent) enable the "pop-up window" option when a text arrives. At least, it will give you the option to read and reply the message instantly if your texts are still getting lost. You could also install a "SMStoEmail" application, look for it on the Market.

[Q] text message notifications bug

ok I am having the worst luck with TINY problems on this D4. so I was having a problem where blurcontactsync was causing my contacts to crash if I tried to use them, I found a simple fix to rename the apk to .bak, and it worked
Now I noticed that when I get a text message I do not receive any kind of notification. No smiling message in the notification bar, no notification tone, no vibrate. I have gone into text message settings and set the tone, I have gone into general settings and set the tone. I even went into titainium backup and froze "Messaging, and Universal Inbox" because I thought they might be interfering just like the blur contacts sync. no luck Still do not receive any kind of indication not even the LED flashing.
all my other notifications work fine, if I get an email, or a missed call I get a notification tone and a flashing green light....I extensively searched XDA and people were having this problem with the droid X but it was some kind of update bug and was fixed with a new patch....anyone have any ideas what I could do to get my notifications working again??
Hmm I can't replicate this problem on mine but do you use the stock text messaging app? Try a third party texting app like Handcent and then send a test to yourself from text.vzw.com and see if you get the notification.
SGMD1 said:
Hmm I can't replicate this problem on mine but do you use the stock text messaging app? Try a third party texting app like Handcent and then send a test to yourself from text.vzw.com and see if you get the notification.
Click to expand...
Click to collapse
yea I'm currently using the stock app I was hoping to avoid a 3rd party app but I guess Im going to dive into that. I can just freeze my stock msg app right?
svrnmnd said:
yea I'm currently using the stock app I was hoping to avoid a 3rd party app but I guess Im going to dive into that. I can just freeze my stock msg app right?
Click to expand...
Click to collapse
I wouldn't freeze the stock messaging app, I believe that's still necessary even with a 3rd party app (speaking of, I highly recommend GoSMS, but have also been happy with Handcent in the past).
I remember seeing over on DroidForums.net that someone froze their stock messaging app and wasn't receiving any texts after that. Give it a shot but if you don't get any texts for a while I'd unfreeze

[Q] Issues with using an alternative SMS app

Hey guys!
Recently, I bought an HTC One and because I'm switching from a Nexus device, I installed as many stock Android apps as possible from the Play Store.
Including the stock SMS app, which seems to bring some problems:
1. Even after disabling notifications inside the Sense SMS app, it still has influence on the unread counter. My new android stock SMS app now always shows a "(1)" on its icon, even if there are no unread messages.After starting the sense stock messaging app once, the counter disappears ...but only till a new message comes in.
2. I often get a "message not sent" notification when using the android stock SMS app, but the message is being sent though. Some seconds later the message is marked as sent and everything is okay (Transmission report is active).
Do you have any ideas how to fix these issues? The easiest way would be to disable the sense messaging app, but I'd like to leave my bootloader locked for a while, so I'm looking for a solution without having root.
Bump
Any ideas?

Not receiving SMS/MMS on stock messaging app.

Hi, first of all thanks for the help you could bring me. My problem is that since yesterday night I'm not receiving any kind of sms or mms on my stock messaging app. Today I was trying to solve it but with no success. So I installed Go SMS Pro and to my surprise it worked, I started receiving SMS and mms, but still the stock messaging app is not alerting of upcoming sms even though it's receiving them (I think that they share a common folder and that's why if in go SMS pro it works it'll show on stock messaging app, so in theory stock is not receiving but just showing, am I right?).
For now I'm using SMS go pro, but I'd like to know why this happened. I read something about accessing a hidden testing menu (*#*#4636#*#*) to change the smsc but that menu is not available on my phone (any idea why?) tried the code above and tried using those apps that serve as a shortcut. The screen goes dark as it's trying to access the testing menu and returns to home screen, in other apps (like missing shortcuts) it shows as unavailable. I even edited the hiddenmenu file on efs/carrier from OFF to ON and still the testing menu doesn't appear. I'm using my phone right now with mobile data, wifi works well and so do phone calls, no problems at all.
I'd really appreciate any ideas that could help me. My phone is a Samsung Galaxy S3 I9300 running 4.3 firmware, I updated from 4.1.2 a couple of days ago but didn't have any problems, I could receive sms normally. The problem happened suddenly yesterday night.
Sent from my GT-I9300 using Tapatalk
there is an option in Messaging app...Auto Retrieve - check if enabled....
if other app work with no problem it's just an app related problem..not something else...check in app setting maybe something is not enabled...
a factory reset would make it work for sure....but is too much...
spiderman07 said:
there is an option in Messaging app...Auto Retrieve - check if enabled....
if other app work with no problem it's just an app related problem..not something else...check in app setting maybe something is not enabled...
a factory reset would make it work for sure....but is too much...
Click to expand...
Click to collapse
Thanks for the answer. Yeah, I don't want to factory reset since I've just did it to upgrade to 4.3. About the app settings, I've just tried all the possible combinations. I'm just using GO SMS Pro for now but MMS aren't downloading. Sigh.
Sent from my GT-I9300 using Tapatalk
try this: go to Settings->More->Application Manager-> Select "All" tab -> select Messaging-> Clear data + Clear cache...

[Q] whats up with the stock messages app?

My messages app STRAIGHT SUCKS!
i have no clue why, but everything I do it lags. I click in the text field and the keyboard takes forever to open (both stock Samsung keyboard and swype), i go too fast typing and it lags, possibly force closes, i try to send a message, it takes forever to add it to the list of responses and actually send, it's not even a signal thing, the app itself takes FOREVER and if I try to start typing before it posts or and send, it can freeze up and fc... if i even get a simple picture mms, my phone might force close and I've even had one time where my wife sent multiple mms in a row and it caused a hot reboot!
This is a stock app... i tried using stock keyboard, thinking that was it, no difference. I tried removing the image from the wallpaper on the messages background, that did nothing. ... there shouldn't be problems with either of those 2 things anyways! My gs4 did fine with similar STOCK features and aftermarket keyboards....
This is horrible.
Not rooted. Updated. Both Samsung keyboard and official swype. Both with in app custom picture background, preset color background and stock background.
I love everything else about this phone, but I'm about to return this thing, i shouldn't have to root to fix a stock app.
Anyone else have/had these problems? Any way to resolve them?
Just use Hangouts.
p()()pypants said:
My messages app STRAIGHT SUCKS!
i have no clue why, but everything I do it lags. I click in the text field and the keyboard takes forever to open (both stock Samsung keyboard and swype), i go too fast typing and it lags, possibly force closes, i try to send a message, it takes forever to add it to the list of responses and actually send, it's not even a signal thing, the app itself takes FOREVER and if I try to start typing before it posts or and send, it can freeze up and fc... if i even get a simple picture mms, my phone might force close and I've even had one time where my wife sent multiple mms in a row and it caused a hot reboot!
This is a stock app... i tried using stock keyboard, thinking that was it, no difference. I tried removing the image from the wallpaper on the messages background, that did nothing. ... there shouldn't be problems with either of those 2 things anyways! My gs4 did fine with similar STOCK features and aftermarket keyboards....
This is horrible.
Not rooted. Updated. Both Samsung keyboard and official swype. Both with in app custom picture background, preset color background and stock background.
I love everything else about this phone, but I'm about to return this thing, i shouldn't have to root to fix a stock app.
Anyone else have/had these problems? Any way to resolve them?
Click to expand...
Click to collapse
Resolved...
I guess that even though it was fine on my gs4, the note 4 didn't like the 13.5K text messages i restored the phone with my backup program... considering I have to record texts with an Ex, this us somewhat concerning, and a pain not have all texts backed up into one file and makes me wonder that despite allowing me to have "no limit"on my text messages, that it will eventually be too much and slow the program down to useless speeds again...
I just backed up all sms, set backup app as primary messages, deleted all sms texts, cleared data/cache/defaults on stock messages app, reset phone, reset stock app as default and boom, everything is flying again...
So if anyone ever gets a huge lag in their messages app, backup old messages if you want them, then delete all sms messages with a third party app cause if you want to keep your mms, deleting threads/convos with stock app will delete mms too if you haven't saved then some other way...
N suggest using hangouts? Really? The answer is fix what's broken, not leave it behind, that does no-one any good.
Similar situation but with knowledge of it
p()()pypants said:
Resolved...
I guess that even though it was fine on my gs4, the note 4 didn't like the 13.5K text messages i restored the phone with my backup program... considering I have to record texts with an Ex, this us somewhat concerning, and a pain not have all texts backed up into one file and makes me wonder that despite allowing me to have "no limit"on my text messages, that it will eventually be too much and slow the program down to useless speeds again...
I just backed up all sms, set backup app as primary messages, deleted all sms texts, cleared data/cache/defaults on stock messages app, reset phone, reset stock app as default and boom, everything is flying again...
So if anyone ever gets a huge lag in their messages app, backup old messages if you want them, then delete all sms messages with a third party app cause if you want to keep your mms, deleting threads/convos with stock app will delete mms too if you haven't saved then some other way...
N suggest using hangouts? Really? The answer is fix what's broken, not leave it behind, that does no-one any good.
Click to expand...
Click to collapse
I've always had this problem whenever i restore my backed-up conversations, but in my case, it's only the first time i open a conversation i've recently restored from a backup, after that, it's just fine. I'm guessing this might be because it has to create some sort of cache the first time the system opens the entire conversation for you to read.
What i usually do... Get new phone, restore previous sms/mms, open each conversation for the first time and when i'm actually going to text, i get no lag or extensive wait for the messages to open-up. I hope that is also your case and you can deal with that LONG first wait.
PS- yes, i also NEED to keep a backup of my exes *sigh* those messages are my legal defenders ^_^
I never had an issue with restore but I delete the stock messeging app. Chomp works way better
BAD ASS NOTE 4

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