Database Develop

Disappointed with the incredible

So far have been very disappointed with my Incredible S. The phone is from Optus running:
Android 2.3.3
HTC sense 2.1
baseband: 20.2803.30.085AU_3805.04.03.15_M
Kernel: 2.6.35.9-g09f1d1f
Build number: 2.12.980.3 cl37872
I gave my wife my old HTC desire which is working better. Better sound, applications run better. I have had a few complaints from people who have called me that I sound like I am talking through a blanket (quiet). No issues with the Desire.
Talking Tom on the desire works great. On the Incredible S it has very bad lag and does not pick up that I am talking. Maybe once out of 10 times will it pick up that I am talking. This application is no big deal but it is an observation that for some reason my Incredible S is struggling compared to my Desire.
I have tried searching for some Gingerbread updates but have found nothing.
I bought the phone back home in Australia but am in Europe now so no way to return it. I will be back in Australia in about 7 months still within warranty so I am stuck with it for the time being.
Has anyone had similar experiences or are there any fixes out that maybe I have missed?
I have done a factory reset couple of days ago and no improvement was seen.
kind of sucks having an inferior product to my old HTC Desire which runs Froyo.

I forgot to mention that a couple of days ago I was speaking with someone and I could hear them but they could not hear me. Rang them back and same problem.
I have a feeling my microphone must be bad. I tried the voice recorder inbuilt in Gingerbread and the playback volume was pretty low when the volume was all the way up. Also the playback was not crystal clear and there was background noise.

Poor Call Quality and poor playback volume...
Exactly. You are right... I'm facing the same problem... 1st i thought may be the problem with my phone only or because of the network problem. I'm using this in middle east. Then i inquired about the phone and i came to know that 5 of my friends are facing the same problem and all of them are from India.
Very poor call quality and playback volume is also not clear. Having some noises in background.
Really really disappointed with HTC incredible S.
I mailed the HTC Customer care 2 or 3 times. tried all resetting and updates.
No use...
Please let me know if u find any solution for this.
[email protected]
Regards
Govinda

Call quality issues for me too.
The only workaround is to use my Bluetooth headset Mw600 and then the call quality is fine for both sides.
From what I've found on some other forums, the noise cancelling microphone is causing this issue... Didn't find solution to this though.
No issues when listening to music when using headset.
Sent from my HTC Incredible S using XDA Premium App

The back panel started making some noise after 2-3 weeks.It's kind of annoying.

Might be something wrong with your units, I have none of those problems mentioned. I have optus incredible as well, all my software info matches yours
Rellikzephyr
Sent from my HTC Incredible S using Tapatalk

Mines fine, not problems with sound or playback, I too have an Optus incredible S. I have recently flashed it with a de branded virgin rom and I still have no problems with anything. If anything the battery life is alot better after de branding my phone but call quality is great.

same problems, I love my phone but i get ALOT of complaints that people cant hear me!!!

No mic problems here with my IS. Sound is crystal clear in 720p video recording. A friend rated 7/10 of my voice over the call.
Running Gingerbread Android Revolution HD 1.0.1 and MDJ's Unity v1 kernel.

Had same problem that people complained about not hearing me. Was just dirt in the hole for microphone, cleaned it with a needle and now its working great ;D
Sent from my HTC Incredible S

maybe there's just first in the mic hole or you're covering it with your fingers or you have a case that covers it.

I have dust under the screen. It's very, very annoing. I have that phone for a month. I expected that issue from firs week. Sombady else?

No dust under my screen. Still no problems either.
Sent from my HTC Incredible S using XDA App

my call quality is exceptional since updating to android revolution hd.
music playback is great too.
but to be honest, if talking tom doesnt work, you should really take it back for a refund...

Hyper dissapointed after update to 2.3.3!

There were only one time, where a friend complained about bad hearing.
Otherwise, i don't have any problems with the IncS - so far...

sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.

all the "Disappoint" comments are from ppl who only have few posts in xda forum.
are they hired guns from apple or samsung etc?

hussainmushahid said:
sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.
Click to expand...
Click to collapse
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.

Splux said:
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.
Click to expand...
Click to collapse
will give a non-sense ROM a try, the problem persists in all sense ROMs.

[Q] HTC One Silver Batch Problem - Batch HT338W ? Poll

I am awaiting my 3rd replacement handset from 3 UK
My first handset had an issue when using the camera to record video - despite the room being quiet the video had loud hissing on it
http://www.youtube.com/watch?v=VQ1xApO0wN8
My second hadset has a problem with the screen where it is not sealed correctly at the top and also a proximity sensor issue
(which I discovered this morning)
3 uk are as said sending me a third replacement handset out and have said after the 3rd handset if there is a fault it has to go to HTC for repair which isn't right and I will be fighting that (however im hoping that the 3rd is perfect)
Both handsets I have had so far have been from the batch HT338W.
I have just spoken to HTC who say they are not aware of a batch issue and explained their repair service which has a 5 day turn around
I wanted to know if you have a HTC One in Silver from the batch HT338W and want to know have you any issues with it ?
I have set up a poll ....
simply
No issues
Minor issues
Major issues - Kept Phone
Major Issues - Returned for replacement
Can you also reply back to explain what your issues are if there are any and also where you got the phone from (eg phones4u, 3 uk, Amazon etc)
I am hoping to escalate to HTC regarding this batch and would like some evidence
Thanks

I'm not sure if this is just your batch... I just tested my camera and also hear continuous loud hissing. My batch number is FA33K ...

I have a hissing noise present when I play all audio, video included, no matter how I am playing the audio (bluetooth speakers, headphones, the phones speakers, etc). Play a quietish song through decent headphones (the ones in the box?) at the lowest volume, thats when the noise is most noticeable.
Edit- Also have you tried playing the video recorded by the phone on another device?

In my opinion give it back and buy it next month.

HTC are aware of the hissing and its a software issue.
Sent from my HTC One using xda app-developers app

HTC are aware of the hissing and its a software issue.
Click to expand...
Click to collapse
I rang them and they categorically stated that they are not. Other people on this forum have said that they have no issues with hissing, suggesting that it is a hardware issue.

This is my 4th HTC One. Also bought from 3uk. Camera issues. While having shiny white things in focus, black stripes were running over the object. For example i focused a white car. Phone made it black striped bright blue. This one however has no issues. Runs smoothly. They have to change it for you. Accept no repair bull****. Good luck!
Sent from my HTC One using xda premium

Four is bad thought I was doing good with three replacements
Just out of curious we're they all the same batch ?
Believe me I won't be accepting a repair as I'm within 28 days I've documented all faults by picture or video
What's the serial of your perfect one ?
First 6 numbers and letters only needed
Wonder if you got a new batch ?
Sent from my HTC One using xda premium

Waiting for my 3rd replacement from 3UK. Gaps, overhang, chips on the back on both device. First device HT32... had the hissing on video, haven't tried on the second device (HT33J).
No issues with the picture quality.
Sent from my Galaxy Nexus using Tapatalk 2

eat1981 said:
Waiting for my 3rd replacement from 3UK. Gaps, overhang, chips on the back on both device. First device HT32... had the hissing on video, haven't tried on the second device (HT33J).
No issues with the picture quality.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
did 3 replace it without fuss ? they said that if the next handset is faulty it needs to go to HTC
I wonder if they know they have a batch issue ?

Proximity Sensor issues
Not good
Also Back and Home not lite .. down to proximity sensor faulty I presume
http://www.youtube.com/watch?v=TTKCsZStbtc&feature=youtu.be

Do you have beats audio on? This causes a really loud hiss when playing back video recordings. However, when this is deselected, it causes significant reduction in hiss. I found that in this latter condition, there's comparable hiss to that found on my other phones.
Currently using: BB Z10, HTC ONE and GALAXY NOTE 2

mancuk29 said:
did 3 replace it without fuss ? they said that if the next handset is faulty it needs to go to HTC
I wonder if they know they have a batch issue ?
Click to expand...
Click to collapse
Replaced first one without fuss, but had to wait over 2 weeks as no stock. Refused to replace the second until I sent an official complaint to HQ. Now agreed to replace but again no stock so have to wait.
Sent from my Galaxy Nexus using Tapatalk 2

Just tried the video thing in a silent room and I can hear the hissing. I think I can live with it, though.

eat1981 said:
Replaced first one without fuss, but had to wait over 2 weeks as no stock. Refused to replace the second until I sent an official complaint to HQ. Now agreed to replace but again no stock so have to wait.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I have just filled out a complaint form advising of my issues and also emailed threes executive office so they are aware
As said it is all "what if" and im hoping the third handset is not faulty but I have made my thoughts known if it is !

mancuk29 said:
Proximity Sensor issues
Not good
Also Back and Home not lite .. down to proximity sensor faulty I presume
http://www.youtube.com/watch?v=TTKCsZStbtc&feature=youtu.be
Click to expand...
Click to collapse
that is not a proximity sensor issue. if the phone is on speaker then the proximity sensor won't turn on. it only turns on when you're using the handset mode to turn off the screen.

CursiveQ said:
that is not a proximity sensor issue. if the phone is on speaker then the proximity sensor won't turn on. it only turns on when you're using the handset mode to turn off the screen.
Click to expand...
Click to collapse
oops im bad - uploaded the wrong one thanks for noticing.
I did a video with speakers on and also off .. should have loaded the one with the speakers off
and also showed the app which tests proximity and as you will see its not budging when I cover the sensor at the top
Did work out from my note 2 that the proximity sensor only kicks in when the phone is on normal mode and not speaker mode
corrected and proper video now uploaded
http://www.youtube.com/watch?v=Otsa0_gkVI8&feature=youtu.be

Hissing only happens when beats is selected on this is not a fault also the Mic is sensitive
disable beats and it will be back to normal

mox123 said:
Hissing only happens when beats is selected on this is not a fault also the Mic is sensitive
disable beats and it will be back to normal
Click to expand...
Click to collapse
Don't know if that's true because on my replacement the video works perfect with beats enabled. Shame it two has two other faults !
Sent from my HTC One using Tapatalk 2

HT33FW
No issues that I am aware of, video has good quality pictures and audio.
There does appear to be a very small gap (miniscule) at the top, between aluminium (speaker) grill and plastic that is insignificant to me.
In summary I am very happy with the build quality of my HTC One
I wish you luck.
Sent from my HTC One using xda app-developers app

[Q] Rattling sound due to vibration motor?

It seems like the vibration motor on my HTC One is loose, as whenever it vibrates there's a slight rattling sound. I've also noticed that I can hear this sound whenever i tap the screen, or back of the phone, anywhere near the top, which is where I'm guessing the motor is found. This is gradually getting more and more annoying so I'm wondering if I should send it off to get fixed, so has anyone else experienced this problem?

ahemcough said:
It seems like the vibration motor on my HTC One is loose, as whenever it vibrates there's a slight rattling sound. I've also noticed that I can hear this sound whenever i tap the screen, or back of the phone, anywhere near the top, which is where I'm guessing the motor is found. This is gradually getting more and more annoying so I'm wondering if I should send it off to get fixed, so has anyone else experienced this problem?
Click to expand...
Click to collapse
its the same for me with two htc one´s

I've noticed the same thing as well.
Sent from my HTC One using xda premium

Yes well I have noticed it too, but as I have noticed this sound before with other smartphones. I think it has something to do with the camera components. Although it wasnt caused by the motor when I heard that. This motor vibration setting is way to strong. HTC should reduce the strenght when its activated in a next update or so, at least I hope they will.

it's the image stabilisation components for the camera.

compact_bijou said:
it's the image stabilisation components for the camera.
Click to expand...
Click to collapse
its not

B-Man2005 said:
its not
Click to expand...
Click to collapse
It is.

Same here I turned of the haptic-feedback which I cant stand and I don't really notice it any more.

My dad's One has this issue, it sounds like the vibration motor is causing something glass to move and instead of hearing a smooth motorised vibration it sounds more like glass vibrating. It's really annoying when typing in a quiet location, it sounds like a crappy keyboard typing sound
My One isn't doing this, it feels and sounds normal.
Sent from my HTC One using xda premium

I have same issue.anyone found a solution or Is this a norm for most out there?
Sent from my HTC One using xda app-developers app

Anyone please?
Sent from my HTC One using xda app-developers app

Got my one today, just noticed the rattling, seems it is very very common! Personally I can't stand it, can I learn to live with it?! Or send it back in hope for a rattle free replacement?
Htc could have a very large warranty issue in the coming months!
But by large the rattle seems to be in most.
Sent from my LT26i using xda app-developers app

mrbrownstoned said:
Got my one today, just noticed the rattling, seems it is very very common! Personally I can't stand it, can I learn to live with it?! Or send it back in hope for a rattle free replacement?
Htc could have a very large warranty issue in the coming months!
But by large the rattle seems to be in most.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
I am not seeing this in ny one. But I am getting worried with all these reports... HTC should have spent a little more time QCing their flagship product....
They will definately have warranty issues in the next couple of months. Tons of reports on dead pixels, blown speakers, gaps in physical build, horizontal lines on LCD and now this....
As much as I love this phone I am very much considering returning it... I'd hate to have something go wrong and be without a phone for a little while, while it's being repaired....
Sent from my HTC One using xda app-developers app

any have a solution to this?

just want to join the crowd...
My HTC One is also rattling .. it began doing so yesterday, 7 days after i got it
I can't decide weather i should simply disable haptic feedback -- the motor is too strong at the moment, which i hope they fix with firmware/updates
btw. the phone also have slight gaps in top and buttom, but i dont really considder them being a problem...

rocketpaul said:
any have a solution to this?
Click to expand...
Click to collapse
turn vibration off

I'm having this problem too. I just turned down haptic feedback intensity for swift key and everything is fine now. I don't know if I should bother exchanging for another HTC one since many people seem to be having this problem..

Same issue here. I upgraded to the HTC One and was impressed by how solid that vibrator was. Dropped it in a toilet and toasted it. Got another and it had this problem. You could shake the phone and hear something faint. Replaced that one and same thing. It's my only hardware gripe with the phone as I enjoy having haptic feedback. It's probably a hardware issue.
Sent from my Nexus 10 using XDA Premium HD app

2 of my friends with htc one's have the same issue. don't think it's worth exchanging..just wait for an update that will reduce vibration intensity for now. other than that...LOVE the phone

Im on my second HTC One and both had that rattly sound to the haptic feedback, which is annoying. Weird thing is that you can hear it if you shake the phone.

Problems and comparison of 901e and 901s

What are the problems that are happening to your HTC BUTTERFLY S and state which one you currently have?
Sent from my HTC Butterfly using xda premium

daorderdillon said:
What are the problems that are happening to your HTC BUTTERFLY S and state which one you currently have?
Sent from my HTC Butterfly using xda premium
Click to expand...
Click to collapse
901e red:
-sound crackling with bass at high volumes using in ear headphones
-hiss with IEMs and cpu noise on left channel
-volume messes up (beats volume gain reversed or no gain on either mode) after plugging in headphones while speaker is playing music
Latest update also adds charging percentage animation when charging phone and you cant turn it off unless you turn the phone on standby and charge it as such

FYL21 said:
901e red:
-sound crackling with bass at high volumes using in ear headphones
-hiss with IEMs and cpu noise on left channel
-volume messes up (beats volume gain reversed or no gain on either mode) after plugging in headphones while speaker is playing music
Latest update also adds charging percentage animation when charging phone and you cant turn it off unless you turn the phone on standby and charge it as such
Click to expand...
Click to collapse
I am 901s red and don't have problems with mines at all but I didn't get my update. I also notice some phones came in an open box and mines came sealed I am now wondering if all the 901e have the same problems you do
Sent from my HTC Butterfly S using xda premium

daorderdillon said:
I am 901s red and don't have problems with mines at all but I didn't get my update. I also notice some phones came in an open box and mines came sealed I am now wondering if all the 901e have the same problems you do
Sent from my HTC Butterfly S using xda premium
Click to expand...
Click to collapse
I got mine in a box with the imei on the box so it did not come with stickers. It was purchased from PDA king which I think is an official seller as their main store is also official HTC service center in Taiwan. HTC Taiwan seems to partner with such store (also Fat Lizard lol weird name) s their employees are HTC.
Then again tsokh says he has similar problems on the 901s

FYL21 said:
I got mine in a box with the imei on the box so it did not come with stickers. It was purchased from PDA king which I think is an official seller as their main store is also official HTC service center in Taiwan. HTC Taiwan seems to partner with such store (also Fat Lizard lol weird name) s their employees are HTC.
Then again tsokh says he has similar problems on the 901s
Click to expand...
Click to collapse
I saw also that there were early editions also
Sent from my HTC Butterfly s using xda premium

daorderdillon said:
I saw also that there were early editions also
Sent from my HTC Butterfly s using xda premium
Click to expand...
Click to collapse
hmm, mine was purchased in late August, but perhaps it was one of the earlier models as the store is relatively small but then again it's part of a rather large computer market (NOVA). I wonder if any other Taiwanese users here can confirm my problems.
I think a lot of headphone amps will have distortion if volume is too high, I have an iPad 2 and I think it has an amp as its volume level is very similar to the Butterfly s, probably a tad higher. It has a similar distortion with IEMs but only at the absolute highest volume setting (which is way too high for my ears anyways). With over-ear headphones it sounds fine at max volume. With my Butterfly s, however, I notice it at 12/15 of the maximum volume already (which I consider my ideal listening volume to block out noise and hear more of the music). I do not notice any distortion with anything else but slow bass notes. The high pitched CPU noise only happens between tracks although there is still some hiss going on (only very noticeable in very quiet parts with IEMs - update seems to have fixed the continuous hiss after music is stopped).
Really should have asked for a replacement in Taiwan but I only had one week before I returned to Canada, and also took a few days going to Macau . I don't want to have it RMA'd here in Canada because it is primarily an Asian product plus so many people complaining about HTC's RMA service. (more or less so in Taiwan, probably slightly better)>
Droider.se a Swedish HTC fan site said they had similar problem as mine with a partially "broken" UrBeats headphones while a new UrBeats sounds fine. Well I think Beats headphones have higher impedance so they might not distort as much (but then I'm not a fan of the Beats sound)

Received mine through negri electronics, and am not happy!!!!! The phone itself is amazing, but i do have one dead pixel!! And it squeaks when bending a little. I can live with these minor problems. What i cant live with, is the fact that i paid 750.00 for a NEW phone, and got one already opened!!!! I assumed that it was standard operation procedure, to make sure the device worked, and wasnt cracked, or shattered etc. etc.
Boy, was i wrong!! Seems like Negri, has a "open box special" on their website. Lol! I must have got in on this deal unknowingly!!!! At twice the cost! Im gonna post a couple screenshots, and i suggest anyone else who has had this happen, stand up, and say something! Ive been sending email after email trying to reach a manager. I will contact better business if i have to. This is unacceptable, and im not gonna settle for a bargain phone, at a full retail price!!!
If u notice, in the screenshot, there is no mention of a "open box special" because, thats not what i paid for!
https://db.tt/7cp9WrDm
https://db.tt/XRYUhta4
Sent from my HTC Butterfly S using XDA Premium 4 mobile app

zounduser said:
Received mine through negri electronics, and am not happy!!!!! The phone itself is amazing, but i do have one dead pixel!! And it squeaks when bending a little. I can live with these minor problems. What i cant live with, is the fact that i paid 750.00 for a NEW phone, and got one already opened!!!! I assumed that it was standard operation procedure, to make sure the device worked, and wasnt cracked, or shattered etc. etc.
Boy, was i wrong!! Seems like Negri, has a "open box special" on their website. Lol! I must have got in on this deal unknowingly!!!! At twice the cost! Im gonna post a couple screenshots, and i suggest anyone else who has had this happen, stand up, and say something! Ive been sending email after email trying to reach a manager. I will contact better business if i have to. This is unacceptable, and im not gonna settle for a bargain phone, at a full retail price!!!
If u notice, in the screenshot, there is no mention of a "open box special" because, thats not what i paid for!
https://db.tt/7cp9WrDm
https://db.tt/XRYUhta4
Sent from my HTC Butterfly S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Damn that really sucks. so much for 440 ppi though because I thought you wouldn't be able to see a dead pixel lol.
I think squeaking when bending is somewhat unavoidable my One X+ also made creaking sounds when bending. They're both "plastic" phones though the HOX+ has a really nice unibody it feels rugged. I bought the BS mainly because I would want an unlocked phone to use when travelling, unfortunately, the next time I go to Taiwan I think I'll need to take up 2 weeks for RMA and who knows, it might not even be the headphone amp but the DAC itself or something else...
Do you have problems with audio quality such as bass crackling?

FYL21 said:
Damn that really sucks. so much for 440 ppi though because I thought you wouldn't be able to see a dead pixel lol.
I think squeaking when bending is somewhat unavoidable my One X+ also made creaking sounds when bending. They're both "plastic" phones though the HOX+ has a really nice unibody it feels rugged. I bought the BS mainly because I would want an unlocked phone to use when travelling, unfortunately, the next time I go to Taiwan I think I'll need to take up 2 weeks for RMA and who knows, it might not even be the headphone amp but the DAC itself or something else...
Do you have problems with audio quality such as bass crackling?
Click to expand...
Click to collapse
Mine came in open box too, but I bought it from local seller, as the phone would cost me more than 1000$ with customs taxes. anyway, I checked if everything works during a week including testing for dead pixels. I don't hear any squeaking when bending. Regarding the sound, I have the same issue as FYL21, but I really don't bother about it, as I don't listen to music on such volume level when the hiss or crackling are noticeable with my stock headphones. However, I still prefer listening to music with high-impendance earphones (borrowed AT ESW9 from my friend for some time - really like the soundstage).

zounduser said:
Received mine through negri electronics, and am not happy!!!!! The phone itself is amazing, but i do have one dead pixel!! And it squeaks when bending a little. I can live with these minor problems. What i cant live with, is the fact that i paid 750.00 for a NEW phone, and got one already opened!!!! I assumed that it was standard operation procedure, to make sure the device worked, and wasnt cracked, or shattered etc. etc.
Boy, was i wrong!! Seems like Negri, has a "open box special" on their website. Lol! I must have got in on this deal unknowingly!!!! At twice the cost! Im gonna post a couple screenshots, and i suggest anyone else who has had this happen, stand up, and say something! Ive been sending email after email trying to reach a manager. I will contact better business if i have to. This is unacceptable, and im not gonna settle for a bargain phone, at a full retail price!!!
If u notice, in the screenshot, there is no mention of a "open box special" because, thats not what i paid for!
https://db.tt/7cp9WrDm
https://db.tt/XRYUhta4
Sent from my HTC Butterfly S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thats bad lol i had to tell you all it didnt make sense the box coming open because my friend got one from fgs trading on amazon and we sent it back the camera was not focusing and that too came in an open box

901s- makes a squeaky sound at the back of the phone near the volume rocker when push or pressed
-speaker cracking sometimes at high volume
Anyone has any problem s like this???
Sent from my HTC Butterfly s using xda app-developers app

That's not a big issue lol
Sent from my HTC Butterfly s using xda premium

Bryannrx said:
-speaker cracking sometimes at high volume
Click to expand...
Click to collapse
Are you also getting headphone crackling at high volumes with bass?
Test song: https://app.box.com/s/71ernfnfrucms6iggetk
I think a little bit of crackling with speakers is somewhat normal; a lot of people with HTC One reported the same issue as well, to which turning Beats audio ON might actually stop it because it lowers the volume of the speaker while for headphones it increases volume slightly.
I think this 1.9gHz Qualcomm chip is quite problematic considering the Galaxy S4 had very similar audio problems using headphones... It seems to only affect some units though. The problem is nobody else has reported such problems to HTC so they think mine should be RMA'd and I don't think everyone has this problem. If the problem lies within the DAC, I am not sure if they can replace the SoC...
As for the creaking you have noticed, it seems like there is a space of air near where the volume rocker is. It isn't much of a problem

Stupid question here but what is the different between the E and S models? Does one have different specs or something along those lines?

Datafiend said:
Stupid question here but what is the different between the E and S models? Does one have different specs or something along those lines?
Click to expand...
Click to collapse
the only difference is that 901s supports LTE frequencies, 901e doesn't have LTE. All other specs are similar.

tsokh said:
the only difference is that 901s supports LTE frequencies, 901e doesn't have LTE. All other specs are similar.
Click to expand...
Click to collapse
Ah. Thanks for the clarification.

FYL21 said:
Are you also getting headphone crackling at high volumes with bass?
Test song: https://app.box.com/s/71ernfnfrucms6iggetk
I think a little bit of crackling with speakers is somewhat normal; a lot of people with HTC One reported the same issue as well, to which turning Beats audio ON might actually stop it because it lowers the volume of the speaker while for headphones it increases volume slightly.
I think this 1.9gHz Qualcomm chip is quite problematic considering the Galaxy S4 had very similar audio problems using headphones... It seems to only affect some units though. The problem is nobody else has reported such problems to HTC so they think mine should be RMA'd and I don't think everyone has this problem. If the problem lies within the DAC, I am not sure if they can replace the SoC...
As for the creaking you have noticed, it seems like there is a space of air near where the volume rocker is. It isn't much of a problem
Click to expand...
Click to collapse
Some ppl are having software issues and some isn't we want to kno which phone has the problems
Datafiend said:
Stupid question here but what is the different between the E and S models? Does one have different specs or something along those lines?
Click to expand...
Click to collapse
Sent from my HTC Butterfly s using XDA Premium 4 mobile app

I am using 901e. I have a serious purple camera tint issue.
Sent from my HTC Butterfly s using xda app-developers app

What u mean purple tint send a photo image
Sent from my HTC Butterfly s using XDA Premium 4 mobile app

daorderdillon said:
What u mean purple tint send a photo image
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I mean that you can notice purple color in picture when you take a picture in low light condition. You can Google for more information and sample picture. Here are some keyword to search "HTC purple camera".
Sent from my HTC Butterfly s using xda app-developers app

Top speaker volume low?

Anyone else have this issue? I've tried flashing multiple Roms and that hasn't helped. It doesn't sound blown just a quarter of the volume of the bottom speaker
Sent from my HTC One using XDA Premium 4 mobile app

Have you tried to flash a mod for audio?
Probably is an hardware issue...

Guich said:
Have you tried to flash a mod for audio?
Probably is an hardware issue...
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I have this issue, and have tried everything with no fix. When snooping around I found a few people on android central, and one another person on here.
Edit for link to My post

hugebulge said:
Anyone else have this issue? I've tried flashing multiple Roms and that hasn't helped. It doesn't sound blown just a quarter of the volume of the bottom speaker
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Same issue here... Did you fix it?

I think this is because there is a difference in frequencies of the sound output from both the speakers. The upper one tends to give more treble while the lower one has better mids, that's why the lower one sounds louder. Hold the speakers to your ear one by one and see the difference.
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yea. went to att and got a new phone

n1234d said:
I think this is because there is a difference in frequencies of the sound output from both the speakers. The upper one tends to give more treble while the lower one has better mids, that's why the lower one sounds louder. Hold the speakers to your ear one by one and see the difference.
Sent from my iPod touch using Tapatalk
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The difference is so huge that I don't have to keep it to my ear to notice it. This is the actual problem that I have. The top one is tooooooo low compared to the bottom one and not just while listening to music/movies but even while having a phone call, the in-call volume is incredible low. It seams like total volume of the top speaker decreased ten times.
Right now I'm an exchange emails process with HTC technical support... I'm curious what is their final verdict going to be.

pirateye said:
The difference is so huge that I don't have to keep it to my ear to notice it. This is the actual problem that I have. The top one is tooooooo low compared to the bottom one and not just while listening to music/movies but even while having a phone call, the in-call volume is incredible low. It seams like total volume of the top speaker decreased ten times.
Right now I'm an exchange emails process with HTC technical support... I'm curious what is their final verdict going to be.
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Somebody tried brushing it with a dry toothbrush and got it working like new. If that doesn't work, you can always send it back to htc.
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n1234d said:
Somebody tried brushing it with a dry toothbrush and got it working like new. If that doesn't work, you can always send it back to htc.
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I know what you mean, but is very clean So I guess I have to send it back...

n1234d said:
Somebody tried brushing it with a dry toothbrush and got it working like new. If that doesn't work, you can always send it back to htc.
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Did he remove the speaker cover and then used the toothbrush or did he used it over the cover?

tasos12 said:
Did he remove the speaker cover and then used the toothbrush or did he used it over the cover?
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With the speaker cover on. Get it done with HTC. I had the same problem, and they changed my top audio daughterboard as well as the top speaker.

n1234d said:
With the speaker cover on. Get it done with HTC. I had the same problem, and they changed my top audio daughterboard as well as the top speaker.
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Thanks for the info but since my problem is not major(top speaker is almost 40% lower volume compared to the bottom speaker) I leave it as is.
Strangely enough during phone calls everything seems to be normal with the top speaker.....

tasos12 said:
Thanks for the info but since my problem is not major(top speaker is almost 40% lower volume compared to the bottom speaker) I leave it as is.
Strangely enough during phone calls everything seems to be normal with the top speaker.....
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I had it the same way, but it got worse with time, and eventually in call audio became extremely soft too, so I had to send it in

n1234d said:
I had it the same way, but it got worse with time, and eventually in call audio became extremely soft too, so I had to send it in
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doesnt seem to get worse and I dont know if it was this way before.
I realised it when I runned the HTC Tools sound check.....
I will see how it goes.
I hope I dont have to send it to service.
Cause I had bad experience with my last ONE X and service.....

tasos12 said:
doesnt seem to get worse and I dont know if it was this way before.
I realised it when I runned the HTC Tools sound check.....
I will see how it goes.
I hope I dont have to send it to service.
Cause I had bad experience with my last ONE X and service.....
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Just try brushing it with a toothbrush (center part of the top grille). Actual service involves disassembly of the phone and then replacement of the speaker. HTC should be able to get it done without any further damage
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Strangely enough the toothbrush solution worked great. Both Speakers are back to normal now!
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Guys...all you have to do is clean the speakers with an air duster. I have this issue often with my phone too. Sometimes even my notification light gets really dim, all I do is clear out the dust from the speaker grills and the sound and lights are back to normal.

I totally agree for the air duster but it's not easy to get your hands on one....
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