[Q] Media Scanning issue - Gallery Gone- PLEASE HELP - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi all, I am from Mauritius and is a happy owner of the Note 1. Friday while trying to review the pictures and video I took few hours ago, my phone says media scanning, like 4 times. I switched it off and on again.
All pictures and video in my gallery were gone!! only received files were here, like downloaded pics, viber or whats app pics.
I am so desperate as I did videos of my daughter's 1st school show on it...I didn't sleep for 2 days trying to find a solution.
Anyone can PLEASE help me:crying: And I have no external memory on the phone I have only been using the internal one.

Do you use any application to stop media scan?, or maybe you have some corrupted media file on your sd.. Download app from play store to restart media scanner service.. Try this one https://play.google.com/store/apps/details?id=com.dcd.scanmedia
Sent from my GT-N7000 using Tapatalk 4 Beta

Or try wipe cache and data of gallery and media scan using its own application manager. Restart phone and let it scan again.
Sent from my GT-N7000

devll said:
Or try wipe cache and data of gallery and media scan using its own application manager. Restart phone and let it scan again.
Sent from my GT-N7000
Click to expand...
Click to collapse
Thanks How do i do that please?

Connect to pc and check if the picture/video are there in DCIM folder.
If they have gone then download free windows file recovery like Recuva.
Enable usb utilities in setting
Scan your phone(which is now removeable storage) for deleted file

Mildred2103 said:
Thanks How do i do that please?
Click to expand...
Click to collapse
Theres a place to see all apps. Use that and scroll to gallery and media app. Clear the cache and data.
Application manager is the one.
Sent from my GT-N7000

Rosli59564 said:
Connect to pc and check if the picture/video are there in DCIM folder.
If they have gone then download free windows file recovery like Recuva.
Enable usb utilities in setting
Scan your phone(which is now removeable storage) for deleted file
Click to expand...
Click to collapse
Thank you, recuva found a thousand jpg, i saved them but I cannot open them.

devll said:
Theres a place to see all apps. Use that and scroll to gallery and media app. Clear the cache and data.
Application manager is the one.
Sent from my GT-N7000
Click to expand...
Click to collapse
Thanks. but no... still nothing

Mildred2103 said:
Thank you, recuva found a thousand jpg, i saved them but I cannot open them.
Click to expand...
Click to collapse
U mean they're just black? Possibly they have been overwritten by something but can't b all.

Related

[Q] Problem recognizing transferred photos.

I am having a problem with transferring photos from my pc to my phone.
No matter what file I try to transfer them to. They won't be recognized. Like they don't even exist.
I try to transfer them again to the same file to see if maybe it did not work but it says they are there. But when I go to check my gallery, there is no sign of them.
What is going on? Do I have a virus? Can anyone help?
Thanks.
clearlydawn said:
I am having a problem with transferring photos from my pc to my phone.
No matter what file I try to transfer them to. They won't be recognized. Like they don't even exist.
I try to transfer them again to the same file to see if maybe it did not work but it says they are there. But when I go to check my gallery, there is no sign of them.
What is going on? Do I have a virus? Can anyone help?
Thanks.
Click to expand...
Click to collapse
i hate the built-in gallery try to download quickpic (alot of option + fast )
or try to clear cache
OK so that helped with updating my contact pictures list, but I originally wanted to update my wallpaper. I use multi picture live wallpaper. And like I said any new picture I put onto my phone is just not recognized.
I'm just directly put my photos under a folder created by myself in the internal storage.
Sent from my GT-N7000 using xda premium
I have actually done that, but alas did not make a difference. If it makes any difference. I notice that whenever I either plug in my phone into my pc and/or move photos around the "Media Scanner Running" icon notifies me on and off for about 5 minutes even after I have finished. And it as well tends to randomly close any app and the app drawer when I open it.
OK just replying to myself but haha I am becoming more and more frustrated with this. It is also affecting my music as well. I transfer the music files from my pc to my phone and they are only in "My Files" app section. Not found in any of my music players.
Now I have recently downloaded a few apps for customization. Such as ADW Launcher EX, Widget locker, and a few others.
Would any of those somehow change things in my phone. I did pay for them.
Make sure there isn't a .nomedia hidden file in the directory where you placed your picture. Additionally unless you use a media scanning app to force media scan, you will need to restart your phone.
Sent from my GT-N7000 using Xparent ICS Tapatalk 2
I think I am going to assume there is something wrong with my media scanner on my phone. It is always running and constantly popping up saying it is running, then force closing anything I have open.

duplicate empty songs, images

Hi
Since i upgrated the os from GB to ICS, i have a problem with the music player and the gallery they showing empty duplicated files. For example, if i go the the music player i will see every song that i had before i upgraded the os twice, one is empty and does not play, the second one is the real file songs that i addes after the ICS upgrad, showing well, only once. I can't even delete the empty song from the music player.
Same on the gallery app
How can i fix this?
Maybe there is an index file for those files so i can delete it?
I tried already clear data from the app manager
Thanks
http://forum.xda-developers.com/showpost.php?p=27607973&postcount=3
And I thought I was alone on this.
I tried unmounting SD and remounting, did not work.
Unmounting and rebooting neither
I can cancel these files one by one, after first finding out witch one if the wrong not working copy, but we are talking thousands of files, so not an option.
Any suggestions ?
ps. this is not happening to all files but I have not found a pattern yet.
Update: I now took the SD out and put it in the pc, did a little cleanup (but no double files to see on the pc), did a defragmentation (do not think it had any effect but it is a healthy thing to do), at the same time I rebboted Gnote without the SD.
After this, replacing the SD in the Gnote it appears my problem has gone....nice
Thanks
I just tried to unmount&mount, unmount&reboot without sd and i saw still dublicates but now both were empty because the music is on the sd that i put out that time. I tried and it didn't work
Slinbin - can you explain me again what you did?
I need to replace it with another sd and then to back again the original sd that i use?
I had them in triple... This is what I did.
First off, I had all my music and photos on my external SD card, I don't think this would work if they are on the internal SD storage.
Shutdown phone
Remove SD card
Restart phone
Music Player, All, Left click, Delete, Select all
Same for Gallery
Then shutdown, put the card again and restart
It took a few minutes for the indexes to be rebuilt while ICS was scanning the SD card and now all's good.
-- Be careful if you have Music and/or Photos on your internal storage because this may delete it forever!!! -
Same problem was with mine. Just go to application manager> all application and search media storage, music player, gallery application and just delete cache and data and restart. It will solve the problem a it force to re build data base
Sent from my GT-N7000 using Tapatalk 2
shirhh said:
Thanks
Slinbin - can you explain me again what you did?
I need to replace it with another sd and then to back again the original sd that i use?
Click to expand...
Click to collapse
I had all my pictures and music on the ext. SD.
Took it out
Rebooted GN without any SD card
(did cleanup and defragment on PC during this but do not think that helped removing the dublicates)
reinserted the SD
Viola ! it is working fine without the dublicates
PS: reading bcn_nospam's post above I think he/she ? has the better solution (now i do not have the problem so I can not test it) but a corrupt cache as reason for the doubles makes sense.
shantanubarik said:
Same problem was with mine. Just go to application manager> all application and search media storage, music player, gallery application and just delete cache and data and restart. It will solve the problem a it force to re build data base
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
This would be the ideal solution. Do not panic after doing this.
This process basically cleares the cache and the Android OS will start finding all the media files (Photo, Audio and Video) .. then you should have a single copy of the ..
I did not try the Mounting an unmounting method...
I deleted the data from the music player and gallery application through: application manager> all application and search media storage, music player, gallery application. I then unmounted the SD card and re-mounted it. All issues corrected.
Is this a bug with ICS on the note??? I am routed and I have the Speedmod kernal running on the standard ROM. I would be good to know if the cause is a standard bug or something I have done?
Thanks
shantanubarik said:
Same problem was with mine. Just go to application manager> all application and search media storage, music player, gallery application and just delete cache and data and restart. It will solve the problem a it force to re build data base
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
How do you remove the duplicates from the Cloud version of Google Music?
Duplicate Music Samsung Galaxy Note
I have the same issue, and working on my second phone.
Initially I thought this problem to be caused by Google Music, downloading and adding music files to the phone. So, I did a restore and stopped Google from accessing the web and syncing with online. But then it happened anyway. I'm also having issues with the photo gallery giving blank thumbnails for photos and not being able to access them.
Samsung has no clue about these issies. I contacted Samsung today,919/12 and spoke with a rep. The only advise the rep had was to clear the application cache, which DID NOT WORK for me. Or do a restore which I'd already done and landed me back at the same place.
Switched from Sprint to AT&T to get this phone but could have stayed with Sprint and gotten the Galaxy S3 which I understand is not having these issues.
As yet, a 2nd level rep has contacted me back with no fix, but suggested it could be a bad batch of phones and said I should try another from another city. So I'm going to take a 30 mile drive to the next city and do the second exchange I've done in the last 10 days.
Anyone come across a fix for these issue feel free to email me [email protected]
NealJ777 said:
How do you remove the duplicates from the Cloud version of Google Music?
Click to expand...
Click to collapse
shantanubarik said:
Same problem was with mine. Just go to application manager> all application and search media storage, music player, gallery application and just delete cache and data and restart. It will solve the problem a it force to re build data base
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
:good:thanks man this really helped me, this worked for me if anyone has this problem try doing this first.
Samsung Galaxy Note Duplicates
Didn't work for me.
sdvsf said:
:good:thanks man this really helped me, this worked for me if anyone has this problem try doing this first.
Click to expand...
Click to collapse
Clearing data and cache solved the issue for me till next restart. What solved it was clearing data cache and dalvik cache. Try that.
Enviado desde mi GT-N7000 usando Tapatalk 2
NealJ777 said:
How do you remove the duplicates from the Cloud version of Google Music?
Click to expand...
Click to collapse
Okay. I deleted my full library from the cloud and I'm currently re-uploading my library.
Sent from my Nexus 7 using Tapatalk 2
ruffrideralec said:
Didn't work for me.
Click to expand...
Click to collapse
try doing what user: washin21 suggested. clear data cache and dalvik cache, and see if that works.:good:
chriswilson_m3 said:
I deleted the data from the music player and gallery application through: application manager> all application and search media storage, music player, gallery application. I then unmounted the SD card and re-mounted it. All issues corrected.
Is this a bug with ICS on the note??? I am routed and I have the Speedmod kernal running on the standard ROM. I would be good to know if the cause is a standard bug or something I have done?
Thanks
Click to expand...
Click to collapse
I think its a bug with ics. Because my Sony Xperia ion is having this problem and my brothers atrix hd Had this problem
Welcome to the wonderful world of android. Erasing the media cache will solve the problem temporarily, but every time you reboot the device it will scan and duplicate all of the media database entities and create new empty duplicates. This renders any android device (nearly) useless as a media player.
I have verified that this issue exists on multiple roms on the following devices:
Droid Incredible 1: GB
i-9100: GB
i-9100: ICS
N7000: GB
N7000: ICS
In fact, I have yet to use an android device that doesn't encounter this issue. It seems like a pretty major issue for a smartphone to be unusable as a media player but no one else seems to complain much. I've wasted hours on this issue.

Blank copy of images / icons saved in Gallery

Hi... I recently discovered that the image count in my phone gallery just got doubled. When I open any folder in the Gallery (except Camera folder), I see every image saved by me has a corresponding image (or icon) displayed in that folder. All folders in the phone Gallery (except Camera folder) have been affected. I have attached a screenshot of the contents of the Wallpapers folder. There is a pattern which follows; every saved image in the Gallery has got a corresponding blank image / icon. When I open the blank image / icon, the screen turns blank. I have to use the Home / Back key to move out. This has also affected the Videos folder. When I try to play the blank video / icon, it say "Cannot play this file". I ran the Antivirus (AVG Mobilation) scan on my phone, but it shows that my phone is clean. I connected my phone to the Laptop, and ran a manual scan (Kaspersky) on each of the Gallery folders, but still no defects were found. Surprisingly, when I accessed the Gallery folders from my laptop, all the blank Images / Icons were gone. The laptop was only showing images saved on my phone (no blank images / icons). The last application I installed was Foosball 3D (AZanf). I have uninstalled that app now.
However, I am able to delete those items manually. I don't know the cause of this problem. Is it a virus ? I have just explored my Gallery and come across this issue. Other areas of the phone might also have been affected, and I may be unaware of that. Please identify the glitch and help me sort out this issue.
Thanks a lot..
I had something like this happen to me, but I just hid those folders in Quickpic. Not sure what caused that.
Criskelo 4.04 ICS LRG v9, LRB Modem, speedmod 3-7 kernel, Carrier: AT&T (US)
Same here I also have the same thing but I thought these were corrupted photo any help p
Sent from my GT-N7000 using xda app-developers app
Go to settings to application find the all button and search for media something click on it and clear data it will remove doublicate files on next start of a application, it may need to clear music apps data and galery apps data too.
Hope it helps it removed my doublicated files.
Sent from my GT-N7000 using Tapatalk 2
I did not mess arnd with any app or files aftr I found these files present in my Gallery. However, this morning when I checked the Gallery again, I found that the blank files/icon have doubled; now there are 2 blank files/icons present for evry image in my Gallery. I had cleared out 1 folder yesterday, but that folder now contains 1 set of the blank files.
Sent from my GT-N7000 using xda app-developers app
Hey Braxos.. Many thanks for ur solution...
I did as u explained, cleared data frm the Settings... But the files are still there... They have not been deleted...
Also, I am not sure if these blank files are duplicates of the images. I understand tht they are non-existent (as they are not being reported by the antivirus, nor are they visible in the laptop).
Sent from my GT-N7000 using xda app-developers app
Hey Braxos.. I think I messed up some Application setting.. I selected the "Clear Data" option for the "Media Storage"... And now everything is gone.. My saved images, the blank files, all the songs....
I am able to see the images/songs frm My Files -> External_hd..
Please help..
Sent from my GT-N7000 using xda app-developers app
Download SD Maid from Play store.
Go to system cleaner in SD Maid and delete all of your thumbnail files.
Then go to Media Storage in Settings Applications All and clear data and cache.
Reboot and all should be okay.
It will take time after the reboot for Media Storage to re-index your media files so be patient.
FF
Sent from my supercharged Note using XDA Premium
FabreFaction said:
Download SD Maid from Play store.
Go to system cleaner in SD Maid and delete all of your thumbnail files.
Then go to Media Storage in Settings Applications All and clear data and cache.
Reboot and all should be okay.
It will take time after the reboot for Media Storage to re-index your media files so be patient.
FF
Sent from my supercharged Note using XDA Premium
Click to expand...
Click to collapse
I would be very careful using that app. I had my sd card almost corrupted after using that app and clearing all the thumbnails.
Criskelo 4.04 ICS LRG v9, LRB Modem, speedmod k3-9 kernel, Carrier: AT&T (US)
Don't know if you noticed that it only happened to the images on external sdcard.
My way is to delete those corrupted images manually in Gallery.
I also find out that it usually happens after I flashed something in cwm or force close gallery application during media scanning.
Search before posting mate. It's been already answered somewhere here.
Look for media storage app.. Clear its data.. Reboot the device and leave it for 5 to 10 minutes to rebuild everything up from scratch again. And u will be fine. I've had it and fixed it many times by doing this.
Sent from my GT-N7000 using xda premium
incisivekeith said:
I would be very careful using that app. I had my sd card almost corrupted after using that app and clearing all the thumbnails.
Criskelo 4.04 ICS LRG v9, LRB Modem, speedmod k3-9 kernel, Carrier: AT&T (US)
Click to expand...
Click to collapse
I've never had a problem with it.
It might depend on your read ahead and cache settings in your kernel for SD card if you're having problems.
You might also want to check how aggressive the I/O is on your kernel.
If you have problems with AS corruption it is extremely unlikely to be an app, more often than not it is your kernel.
Sent from my supercharged Note using XDA Premium
need some clarifications
Goodm7sn said:
Search before posting mate. It's been already answered somewhere here.
Look for media storage app.. Clear its data.. Reboot the device and leave it for 5 to 10 minutes to rebuild everything up from scratch again. And u will be fine. I've had it and fixed it many times by doing this.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I got the solution for my prob. Goto Settings --> Application --> All --> Media Storage --> Clear Data. Rebooted the device, waited for 10-15 mins for the cleared data (images + songs) to get reloaded. All the blank icons were cleared from the Gallery + Media Playlist. I did not use SD Maid.
However, I am very curious to know, whatever affected my Images + Songs, did it also affect any other data, as in some other files in the phone. I only know abt the Image & Songs coz I use them very frequently. But it might have happened that blank files were also created for other data as well, which are located deep inside some folder.
Also, do you have any idea what cld have created these blank files ? A crappy app or something ?
Superb this helped
Sent from my GT-N7000 using xda app-developers app
Fix
ItsNotRocketScience said:
I got the solution for my prob. Goto Settings --> Application --> All --> Media Storage --> Clear Data. Rebooted the device, waited for 10-15 mins for the cleared data (images + songs) to get reloaded. All the blank icons were cleared from the Gallery + Media Playlist. I did not use SD Maid.
However, I am very curious to know, whatever affected my Images + Songs, did it also affect any other data, as in some other files in the phone. I only know abt the Image & Songs coz I use them very frequently. But it might have happened that blank files were also created for other data as well, which are located deep inside some folder.
Also, do you have any idea what cld have created these blank files ? A crappy app or something ?
Click to expand...
Click to collapse
That just killed all my Music, images and videos in the gallary and music player. The final fix is to delete all the .nomedia files from the SD card. That fixes that problem.
ItsNotRocketScience said:
Hi... I recently discovered that the image count in my phone gallery just got doubled. When I open any folder in the Gallery (except Camera folder), I see every image saved by me has a corresponding image (or icon) displayed in that folder. All folders in the phone Gallery (except Camera folder) have been affected. I have attached a screenshot of the contents of the Wallpapers folder. There is a pattern which follows; every saved image in the Gallery has got a corresponding blank image / icon. When I open the blank image / icon, the screen turns blank. I have to use the Home / Back key to move out. This has also affected the Videos folder. When I try to play the blank video / icon, it say "Cannot play this file". I ran the Antivirus (AVG Mobilation) scan on my phone, but it shows that my phone is clean. I connected my phone to the Laptop, and ran a manual scan (Kaspersky) on each of the Gallery folders, but still no defects were found. Surprisingly, when I accessed the Gallery folders from my laptop, all the blank Images / Icons were gone. The laptop was only showing images saved on my phone (no blank images / icons). The last application I installed was Foosball 3D (AZanf). I have uninstalled that app now.
However, I am able to delete those items manually. I don't know the cause of this problem. Is it a virus ? I have just explored my Gallery and come across this issue. Other areas of the phone might also have been affected, and I may be unaware of that. Please identify the glitch and help me sort out this issue.
Thanks a lot..
Click to expand...
Click to collapse
I had the same problem once, even all of my songs were also appearing twice, I just unmounted and then mounted external SD card and the problem was solved.
I got the solution for my prob. Goto Settings --> Application --> All --> Media Storage --> Clear Data. Rebooted the device, waited for 10-15 mins for the cleared data (images + songs) to get reloaded. All the blank icons were cleared from the Gallery + Media Playlist. I did not use SD Maid.
Click to expand...
Click to collapse
Thank you very much for the tip. Works like a charm !
Andrew Marais said:
That just killed all my Music, images and videos in the gallary and music player. The final fix is to delete all the .nomedia files from the SD card. That fixes that problem.
Click to expand...
Click to collapse
i think this is the best solution.. it happen to me too.. only in sd card.. still dont know what cause it..:crying:
Thanks
Goodm7sn said:
Search before posting mate. It's been already answered somewhere here.
Look for media storage app.. Clear its data.. Reboot the device and leave it for 5 to 10 minutes to rebuild everything up from scratch again. And u will be fine. I've had it and fixed it many times by doing this.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Worked great thanks for post!
Settings --> Application --> All --> Media Storage --> Clear Data. Rebooted the device, waited for15 m ins.

Multiple File References messing me up

So I have this strange problem that is causing my Ringtones not to work.
I go into settings >> sound >> and click to select the default ringtone.
In there some of my Ringtones are listed 3 times.
These are MP3's that I have on my Ext SDcard in a drirectory.
If when I am trying to select the ringtone, I select the first 2 of the 3 of any particular ringtone, the "preview" does not work at all. The 3rd version of the ringtone works with the preview but the phone won't work with it.
I select the thrid version and close settings and try to call my phone. Only vibration. I look back in the settings and the first entry is selected.
So I took out my ext sdcard and only 2 versions of the file name show up now and neither of those will play, preview, or work.
I downloaded Rescan Media Root and rescanned media but nothing gets rid of these Ghost entries.
Any ideas?
The built in phone ringtones are entered only once and they work.
Try removing the ext. sd card and rebooting the phone. Also while it is removed, go to settings and then applications and clear data of the Music Player app and Media Storage. You can find them under the "All" tab in applications manager.
Sent from my GT-N7000 using xda app-developers app
joey_oggie said:
Try removing the ext. sd card and rebooting the phone. Also while it is removed, go to settings and then applications and clear data of the Music Player app and Media Storage. You can find them under the "All" tab in applications manager.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Thanx! That did it. It was the media storage.
les_garten said:
Thanx! That did it. It was the media storage.
Click to expand...
Click to collapse
Glad it worked.
Sent from my GT-N7000 using xda app-developers app

[Q] My albums

HI
Just got this phone.
Trying to understand how the My Albums work.
How do I add a new album?
How can I organize pics in folders?
Thanks
thegios said:
HI
Just got this phone.
Trying to understand how the My Albums work.
How do I add a new album?
How can I organize pics in folders?
Thanks
Click to expand...
Click to collapse
It doesnt allow you to create folders like that, you have your default photo folder and a sd card folder, but it wont let you create seperate folders. if you want this function, you would have to get an alternative such as quickpic from playstore
thegios said:
HI
Just got this phone.
Trying to understand how the My Albums work.
How do I add a new album?
How can I organize pics in folders?
Thanks
Click to expand...
Click to collapse
Simply Connect it to laptop Create a folder on Windows transfer files disconnect phone n reboot
Sent from my C6902 using xda app-developers app
sandeeppathak007 said:
Simply Connect it to laptop Create a folder on Windows transfer files disconnect phone n reboot
Sent from my C6902 using xda app-developers app
Click to expand...
Click to collapse
Thanks everyone I found the solution :-S After update if app the album tab was empty, all back to good after clearing cache

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