Galaxy Note won't turn on. Weird behaiviour. - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi,
I have a Galaxy Note GT-N7000. It was working properly until some day it did not turned on.
When the phone is unplugged form the USB port the phone does nothing, no power, no Download mode, nothing. Even thou I fully charged the battery with an external battery charger... You press power button and nothing shows.
When I plug the USB charger the one sign of life I get is the battery charging icon (image attached)... which shows and then goes blank every 10 seconds. That's all I can get from the phone...
I checked other posts and they say it might be a broken USB port, So i disassembled the phone and removed the USB port flex to check if it might be short circuiting the board; but no luck. When I remove the USB port the phone does nothing.
Any ideas? Could it be the phone has a broken USB port and that the phone can't power without usb port?

I think that you have a full brick. Did you flashed a FW before?
____________
YES WE SCAN!!!

BVB-Fan said:
I think that you have a full brick. Did you flashed a FW before?
____________
YES WE SCAN!!!
Click to expand...
Click to collapse
Nope. No flash.
Do you think its a software issue or a hardware one?
Sent from my Nexus 4 using Tapatalk 4 Beta

I cant say it to 100% beacuse I am not an expert but it looks like a software defekt, and you wrote that you loaded your battery at an external station so your phone must reboot (cause your battery is full) but it doesnt. I think that your completely system is deleted and if you cant switch to recovery or download mode have you an big problem.
____________
YES WE SCAN!!!

BVB-Fan said:
I cant say it to 100% beacuse I am not an expert but it looks like a software defekt, and you wrote that you loaded your battery at an external station so your phone must reboot (cause your battery is full) but it doesnt. I think that your completely system is deleted and if you cant switch to recovery or download mode have you an big problem.
____________
YES WE SCAN!!!
Click to expand...
Click to collapse
It could be a mmc hardware problem then... Anyways i will check for a jtag here in my country.
Any other ideas??
Sent from my Nexus 4 using Tapatalk 4 Beta

MGA2009 said:
It could be a mmc hardware problem then... Anyways i will check for a jtag here in my country.
Any other ideas??
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Your not getting an emmc hardbrick unless you flashed something in a silly fashion at some point more likely recently than not.
Did you try a different battery or not?
From a cursory review the first thing to try is a new battery and or new cable.
I am not sold yet that this is an issue with the main board or the DC in board.

+1 for new battery.
Sent from my GT-N7000 using xda premium

SpyderTracks said:
+1 for new battery.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Jackpot. The battery was broken. Switched battery and phone turned on right away.
The battery was not swollen or anything, just not working properly.
Thank you all for the help.

MGA2009 said:
Jackpot. The battery was broken. Switched battery and phone turned on right away.
The battery was not swollen or anything, just not working properly.
Thank you all for the help.
Click to expand...
Click to collapse
The batteries have very short life span and very sudden extreme behaviours when they're at the end of their life. Glad you got it sorted.
Sent from my GT-N7000 using xda premium

Related

[Q] Low Battery! Can't Download!

I get this error whenever my phone is plugged into the wall and I try to access download mode. Nothing happens otherwise: Low Battery! Can't Download!
After this error quickly flashes it proceeds to show me a frozen battery screen flashing on and off times infinity.
is there any way to charge the battery aside from buying another battery or an external charger?
Any other advice, those who have had a similar issue?
Thanks in advance.
+1 I'm having this same problem.
Why are you trying to access download mode while charging?
Does it work if you don't try to access download mode?
Does it charge from USB?
bfgarzilla9k said:
+1 I'm having this same problem.
Click to expand...
Click to collapse
+1 Same problem here.. Any resolutions from anyone?
Deleted
Sent from my GT-N7000 using Tapatalk 2
Deleted
Sent from my GT-N7000 using Tapatalk 2
woke up to this problem myself I was on CM9 if that helps?
Just to add my cpu area gets very hot?!? even though theres no life?!
solved - http://forum.xda-developers.com/showpost.php?p=26682364&postcount=24
OP. More info. What rom are you using. Rooted? Why are you trying to use download mode?
Sent from my GT-N7000 using XDA
Resolved with an external charger
Bought a crab charger yesterday for $2 and charged the battery, and the battery is now fully charged for work.
So the external charger did the trick....
For some reason the Samsug phone does not carge when it is in the emergency recovery mode..

[Q] OB won't turn on.

Hello guys. My phone won't turn on, at all. Just black screen. I tried two different batteries, I tried to connect it to pc (I can't see s/w upgrade mode, so I can't reflash it), nothing happening. I was running CyanogenMod7 RC, and I just turned off my phone (holding power button, and selected power off). Please help.
Sorry to hear that but you know it happened the same thing to me. Using it at midnight, turning it off and charging and 10 hours later it couldn't react to anything. I sent it to repair and 3 weeks later LG sent it back : they say that motherboard was dead and they change it.
Sent from my LG-P970 using xda premium
Sobralobo said:
Sorry to hear that but you know it happened the same thing to me. Using it at midnight, turning it off and charging and 10 hours later it couldn't react to anything. I sent it to repair and 3 weeks later LG sent it back : they say that motherboard was dead and they change it.
Sent from my LG-P970 using xda premium
Click to expand...
Click to collapse
Really? Damn. My phone was rooted, and I am not sure do I still have warranthy. How much will it cost in the service center to repair it?
Hum... it cost me nothing (since the phone couldn't turn on they couldn't see that the phone was not with stock rom lol) because it was on warranty. But the 3 weeks waiting was toooo long lol.
EDIT : But try again to turn in on, I tried everything during more than a day, to be sure. ;-)
Sent from my LG-P970 using xda premium
So is this really motherboard? Cuz I didn't do anything, just turned it off. Damn you LG.
remove battery and try to go in recovery mode(software update mode)
by pressing volume down and connecting the usb cable
theaks30 said:
remove battery and try to go in recovery mode(software update mode)
by pressing volume down and connecting the usb cable
Click to expand...
Click to collapse
I already tried; No luck. It just look like a piece of metal, no reaction at all. I tried two different batteries, but as far as I remember P970 can work even without batteries when it's connected to the charger.
Yeah I didn't understand why mine died also. Just charging after turning it off. But this new one seems to not have any problem... for now. What really pissed me off were the 3 weeks waiting for it. I hope you'll don't have to wait that long.
Sent from my LG-P970 using xda premium
And yeah BTW I don't know if this matter, but I did partiotion from Recovery Menu, and used swapper before this happened.
Ok, now I know what the problem was. It's all swapper 2 fault. Somehow it managed to destroy boot sector. Oh well, it's also my fault, shoud've do appropriete reading before using this app. And why did I even need SWAP in the first place? Hello service center...

Hardware or software issue?

I've had the Note since February and its rooted but running stock. A couple days ago I took the phone off the charger and the notification of the battery saying it was charges was still showing. I have tried taking out the battery and rebooting but it's still there. Ever sense then my battery life hasn't been the greatest.I haven't tried a master reset though or getting a new battery. Any ideas what it could be? If this is the wrong section mods please move it. Thanks.
phoneman09 said:
I've had the Note since February and its rooted but running stock. A couple days ago I took the phone off the charger and the notification of the battery saying it was charges was still showing. I have tried taking out the battery and rebooting but it's still there. Ever sense then my battery life hasn't been the greatest.I haven't tried a master reset though or getting a new battery. Any ideas what it could be? If this is the wrong section mods please move it. Thanks.
Click to expand...
Click to collapse
Sorry but it sounds to me like you need a new battery... You may even run the risk of damaging your phone, if you keep using the same battery...
Ps. thats a gut feeling only... I am not a engineer
- Bobo
phoneman09 said:
I've had the Note since February and its rooted but running stock. A couple days ago I took the phone off the charger and the notification of the battery saying it was charges was still showing. I have tried taking out the battery and rebooting but it's still there. Ever sense then my battery life hasn't been the greatest.I haven't tried a master reset though or getting a new battery. Any ideas what it could be? If this is the wrong section mods please move it. Thanks.
Click to expand...
Click to collapse
Clean your usb port with some alcohol, take out your battrey for 5 minutes, insert your battrey and your note is good to go..Ifproblem comes back again try changing your charger
Sent from my GT-N7000 using xda premium
Or probably try to wipe battery stats in the cwm recovery.
Sent from my GT-P7500 using xda premium
phoneman09 said:
I've had the Note since February and its rooted but running stock. A couple days ago I took the phone off the charger and the notification of the battery saying it was charges was still showing. I have tried taking out the battery and rebooting but it's still there. Ever sense then my battery life hasn't been the greatest.I haven't tried a master reset though or getting a new battery. Any ideas what it could be? If this is the wrong section mods please move it. Thanks.
Click to expand...
Click to collapse
typical symptom of a infected USB port. clean it as rishab_s said. use lil alcohol , cloth and toothpik.. it should be fine after a few wipes.. unless the pins are physically damaged
nokiamodeln91 said:
typical symptom of a infected USB port. clean it as rishab_s said. use lil alcohol , cloth and toothpik.. it should be fine after a few wipes.. unless the pins are physically damaged
Click to expand...
Click to collapse
Alright I will try and clean it this afternoon. I sure hope its something small. I'm fine buying another battery if its that also. So some people have had this happen before? Could it be because I'm using a converter for the wall plug in?
Sent from my Factory Unlocked iPhone 4 using Tapatalk
thehackersz said:
Or probably try to wipe battery stats in the cwm recovery.
Sent from my GT-P7500 using xda premium
Click to expand...
Click to collapse
I will try wiping the stats, that's an option I've never heard of.
Sent from my Factory Unlocked iPhone 4 using Tapatalk
no its because of moisture and dust collected on the usb connectors
Alright I'll try cleaning the port, and maybe changing the charger. I'll see what happens.
Sent from my Factory Unlocked iPhone 4 using Tapatalk
My brother doesn't wanna clean he is afraid of water damage. So I just took out the battery and trying a different charger.
Sent from my Factory Unlocked iPhone 4 using Tapatalk
phoneman09 said:
My brother doesn't wanna clean he is afraid of water damage. So I just took out the battery and trying a different charger.
Sent from my Factory Unlocked iPhone 4 using Tapatalk
Click to expand...
Click to collapse
Just a little alchol two drops wont do any harm just make sure battrey is out and clean it with a soft cloth and after that wait 5 min then insert the battrey and try using a diff charger thats it
Sent from my GT-N7000 using xda premium
u can also use a moderatly powerful airblower
nokiamodeln91 said:
u can also use a moderatly powerful airblower
Click to expand...
Click to collapse
That's an idea, well the phone no longer is showing the 100% charged indicator. The phone was completely dead and its now showing 50% charged. I am using a new charger now. Do you think it could be the battery?
Sent from my Factory Unlocked iPhone 4 using Tapatalk
so when u plug in the charger its showing charging and when u remove the charger?
It stops charging which is a good sign, I hope! But it stays at 50% so was it really dead to begin with?
Sent from my Factory Unlocked iPhone 4 using Tapatalk
Use the phone till it goes till 5 %and then change again.
So don't charge up to 100% then drain?
Sent from my Factory Unlocked iPhone 4 using Tapatalk
no for now.. drain and charge again
Alright I will do that. What if it dies or the battery decreases in an hour or so like its been doing? Is it the battery then?
Sent from my Factory Unlocked iPhone 4 using Tapatalk
u will be using it for a while right.. keep a watch on the battery... if its reducing too rapidly.. then u will come to know..

Strange shut down on Low battery

Hi everybody.. i'm encountering this problem with my HTC one. When I reach the 20 %-9 % range of the battery the one shut down. Try to reboot and shut down again on lock screen.then I'm forceed to put it on charge. Why this strange behavior ? Battery is broken or not calibrated?or a bug? Please help !!
Sent from my HTC One using Tapatalk 4 Beta
If i remember their is a battery calibration file somewhere in the system, if it is deleted it causes the phone to re-calibrate the battery gauge, have you tried a battery re-calibration app from the app store, i think this is what they do.
John.
funeralmoon said:
Hi everybody.. i'm encountering this problem with my HTC one. When I reach the 20 %-9 % range of the battery the one shut down. Try to reboot and shut down again on lock screen.then I'm forceed to put it on charge. Why this strange behavior ? Battery is broken or not calibrated?or a bug? Please help !!
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
What Rom and Kernel?
Sent from my HTC One using xda app-developers app
c5satellite2 said:
What Rom and Kernel?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
All stock!
Sent from my HTC One using Tapatalk 4 Beta
If it`s all stock and you dont want to root, all you can do is full charge and then run it till it shuts down a couple of times and hope the battery gauge learns the true battery capacity, if this does not work.
Or you could try charging it to 100% and keep it plugged in, then do a restore to factory defaults while plugged in, then see if that fixes it.
If this does not work, you might have a faulty battery, get a replacement phone.
John.
Tinderbox (UK) said:
If it`s all stock and you dont want to root, all you can do is full charge and then run it till it shuts down a couple of times and hope the battery gauge learns the true battery capacity, if this does not work.
Or you could try charging it to 100% and keep it plugged in, then do a restore to factory defaults while plugged in, then see if that fixes it.
If this does not work, you might have a faulty battery, get a replacement phone.
John.
Click to expand...
Click to collapse
Thank you.. i will try. I'm not gonna root it for now cause I might get it to assistance if the battery doesn't get better.
Sent from my HTC One using Tapatalk 4 Beta
Exchange it for a new one if you still can
Sent from my HTC One using xda app-developers app
c5satellite2 said:
Exchange it for a new one if you still can
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Sadly i cant
Sent from my HTC One using Tapatalk 4 Beta
Found this fix online, see if it works.
Option 2: (No Root) Physical Battery Calibration This option is also very simple, but at the same time, a little more time consuming. If you have a rooted device, Option 1 is definitely the way to go. However, if you don’t know what “root” means, stick with Option 2 and go check out the root section of Android Authority.
Turn your phone on and charge it for 8 hours or more.
Unplug the charger.
Turn your phone off and charge it for one hour.
Unplug the charger.
Turn on the phone and wait 2 minutes.
Turn your phone off and charge it for one hour.
Unplug, turn it on and use as normal. Your battery life should now be a lot better.

[SOLUTION] Phone shutting down with battery not empty

This solved my problem regarding the phone turning of at 50% battery or 37% etc. You will see after applying the settings the battery percentage will change and show the real battery life.
I got this solution from a Google tech.
1) Power off your phone.
2) Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3) Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4) Press and hold the power key for a long time (7+ seconds) until the phone reboots.
slekkas said:
This solved my problem regarding the phone turning of at 50% battery or 37% etc. You will see after applying the settings the battery percentage will change and show the real battery life.
I got this solution from a Google tech.
1) Power off your phone.
2) Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3) Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4) Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
is there a source for this information? a link or anything? did you just stumble upon this fix? or did you copy paste from somewhere else?
Circaflex said:
is there a source for this information? a link or anything? did you just stumble upon this fix? or did you copy paste from somewhere else?
Click to expand...
Click to collapse
After days and days of searching and trying a zillion things without success and just as I was ready to RMA the phone I stumbled upon this suggestion in the Google forums. It was posted by a Google tech somewhere in the middle of a really big thread that I couldn't find again. No I didn't find this by myself but wanted to share for users to be able to find it easily.
Sent from my Nexus 6 using Tapatalk
I returned my phone a few weeks ago because of this issue and got a replacement from Motorola . I do notice certain kernels will create this situation moreso than the stock rom or stock kernel will not create this issue so that's also something to think about.
However, thanks for the insight should my replacement phone display the same symptoms.
Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.
I am on the validator kernel using the suggested settings.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
I returned my phone a few weeks ago because of this issue and got a replacement from Motorola . I do notice certain kernels will create this situation moreso than the stock rom or stock kernel will not create this issue so that's also something to think about.
However, thanks for the insight should my replacement phone display the same symptoms.
Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.
I am on the validator kernel using the suggested settings.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
That's good. It means that your battery would have died at about 25%.
Let me ask you? Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
slekkas said:
That's good. It means that your battery would have died at about 25%.
Let me ask you? Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
On occasion at work but not at home. Sounds like another cause. Why would it if I may ask?
I actually find them to be silly as you must plug the charger base via USB which I can do with phone! Just another step IMHO including finding the sweet spot when resting on charger.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.
Click to expand...
Click to collapse
Bahaha, quick charge in action. Does not charge quicker, just drags down the "full" point.
markwebb said:
On occasion at work but not at home. Sounds like another cause. Why would it if I may ask?
I actually find them to be silly as you must plug the charger base via USB which I can do with phone! Just another step IMHO including finding the sweet spot when resting on charger.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I've noticed from my own experience and after talking with others that this issue has started after I started using a wireless charger. Maybe it's just a coincidence but I'm trying to gather some info.
Sent from my Nexus 6 using Tapatalk
doitright said:
Bahaha, quick charge in action. Does not charge quicker, just drags down the "full" point.
Click to expand...
Click to collapse
How can we disable quick charge?
Sent from my Nexus 6 using Tapatalk
slekkas said:
I've noticed from my own experience and after talking with others that this issue has started after I started using a wireless charger. Maybe it's just a coincidence but I'm trying to gather some info.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Also raises another question: those turbo chargers. I have 3 from moto and use at home. I don't think however as phone seems to charge correctly and capacity seems to register correctly.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
Also raises another question: those turbo chargers. I have 3 from moto and use at home. I don't think however as phone seems to charge correctly and capacity seems to register correctly.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I will be using the phone for 6-7 days without the wireless charger to see if the problem comes back. If it doesn't I will then use the wireless charger and see if problem shows up. This is an issue with a lot of people and many of them have RMA'd the phone just to realize that the problem came back and it's not a hardware issue.
Sent from my Nexus 6 using Tapatalk
slekkas said:
I will be using the phone for 6-7 days without the wireless charger to see if the problem comes back. If it doesn't I will then use the wireless charger and see if problem shows up. This is an issue with a lot of people and many of them have RMA'd the phone just to realize that the problem came back and it's not a hardware issue.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I am also going to use a custom kernel for a few days and then stock.
Sent from my XT1095 using XDA Free mobile app
markwebb said:
I am also going to use a custom kernel for a few days and then stock.
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
I'm using Franco Kernel at the moment. Where can I find stock kernel?
Sent from my Nexus 6 using Tapatalk
slekkas said:
I'm using Franco Kernel at the moment. Where can I find stock kernel?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
There is both an encrypted and decrypted one:
http://forum.xda-developers.com/showthread.php?t=2946715
Sent from my Nexus 6 using XDA Free mobile app
slekkas said:
How can we disable quick charge?
Click to expand...
Click to collapse
By using a regular 5v charger instead of the idiotic 5/9/12v charger that came with it.
I am having the below issue.
1. If phone is around the 30% mark, and I receive a call, it would just switch off.
2. If i reboot the phone with it being around 30% mark, it will just switch off after displaying the lockscreen.
Is this behavior that is same as the one in the thread?
I tried the mentioned steps and my battery percentage stayed the same. It also shows the same battery percentage in TWRP.
suku_patel_22 said:
I am having the below issue.
1. If phone is around the 30% mark, and I receive a call, it would just switch off.
2. If i reboot the phone with it being around 30% mark, it will just switch off after displaying the lockscreen.
Is this behavior that is same as the one in the thread?
I tried the mentioned steps and my battery percentage stayed the same. It also shows the same battery percentage in TWRP.
Click to expand...
Click to collapse
Yes exactly the same problem. Keep pushing the power button a few seconds longer after phone switches off. My problem was fixed but a week later it came back. For others it was fixed permanently. There's a lot of people with this problem and they keep increasing. I fear that certain wireless chargers are causing it. Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
slekkas said:
Yes exactly the same problem. Keep pushing the power button a few seconds longer after phone switches off. My problem was fixed but a week later it came back. For others it was fixed permanently. There's a lot of people with this problem and they keep increasing. I fear that certain wireless chargers are causing it. Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
No I am not using any wireless charger. I only use the turbo charger at home and a 2A N7 charger at work.
I am waiting for 5.1 and will run it for a few days to test . Hope that 5.1 will fix this issue.
Also Google suppport asked me to reboot into safe mode and see if the issue is still there.
Just tried this and it went from 82 to 85%.
I have an issue where the phone turns off at 5%
I have this problem currently with my N6 and it is beyond madding.
First it would do it only when the phone was getting to 30~35% tried the fix.
Now the phone crashes it all the time. 80% crash, charge for a little bit use again 85% crash, charge to 100% use streaming a movie from google play 65% crash. now im going to try a custom rom to see if that will fix it.
tried the fix several time only seems to make it worse.
even with a blank install after reinstalling the stock img the phone will crash.

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