[Q] No data - Sprint HTC One (M7)

So today my HTC one suddenly won't connect to mobile data at all. Unrooted, never dropped, etc. I have been driving myself crazy for the past 6 hours trying to come up with a solution. Any ideas? I'm not sure if the sprint store is open here in town on Sunday or not. I'm not a happy camper at all.

And you tried a update profile and pro update?
Sent from my HTC One using Tapatalk 4

*#*#4636#*#* > Phone Information > Scroll to the drop down and choose basically the longest one.
See if mobile data is turned on.
PRL update, profile update, then ask Sprint.

Did you pay your bill?
Sent from my HTC One using Tapatalk 2

the.emilio said:
Did you pay your bill?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Lolol

Something labeled [Q] belongs in the the Q&A Forum. Seems pretty self explanatory.

sauprankul said:
*#*#4636#*#* > Phone Information > Scroll to the drop down and choose basically the longest one.
See if mobile data is turned on.
PRL update, profile update, then ask Sprint.
Click to expand...
Click to collapse
Yup I updated the PRL, Profile, and yes, even paid my bill! LOL. Thanks sauprankul, that worked. I have no idea how the setting got changed but all is right now.

bpcooper14 said:
Yup I updated the PRL, Profile, and yes, even paid my bill! LOL. Thanks sauprankul, that worked. I have no idea how the setting got changed but all is right now.
Click to expand...
Click to collapse
Yay!
Yeah, being able to force certain bands is a handy feature.

In case you have not had the solution to this posted to you. ## 72786# in your dialer. Once in the epst menu select the menu pull down and select restore. This is a hands free activation. THIS WILL NOT RESET YOUR PHONE. ONLY YOUR ACCOUNT TO THE NETWORK
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---------- Post added at 10:42 AM ---------- Previous post was at 10:41 AM ----------
This will reset your data profile, and go thru the network activation updating prl, profile, etc. And will restore your phone's data
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---------- Post added at 10:44 AM ---------- Previous post was at 10:42 AM ----------
The prior coding you used may only restore partially your network speeds. If your still experiencing slow connection, delayed mms / sms sending you've only partly fixed the issue.
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Related

Circle widget no data.

Since I've had the phone the widget has never shown the data amount. Att has no clue and the 2 guys I talked to at Motorola insisted the app wasn't there's.. Any ideas?
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deeje00 said:
Since I've had the phone the widget has never shown the data amount. Att has no clue and the 2 guys I talked to at Motorola insisted the app wasn't there's.. Any ideas?
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
Flip it to the "settings" icon, tap it, and put the check mark in "show mobile data"
Sent from my A200 using xda premium
deeje00 said:
Since I've had the phone the widget has never shown the data amount. Att has no clue and the 2 guys I talked to at Motorola insisted the app wasn't there's.. Any ideas?
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
Mine too. Has an exclamation mark instead of data amount. But im on the mobile share data plan that might be it...
The data count is for those of us with limited data. Set a data limit under setting - data usage and it'll show up on circles.
Sent from my Jellybeaned Motorola Atrix HD MAXX
The data spot is checked sir. I'm not that dense and I did set my own limits on there but like the previous poster it just shows a !
Sent from my MB886 using xda app-developers app
I had the same problem. I remember seeing someone else in the same boat in another thread (maybe another forum?) weeks ago. His problem was fixed when he replaced the sim card he got with an lte one. I thought that applied to me as well, but that wasn't the case cause I got lte service when I traveled to neighboring cities.
This morning I heard that at&t finally rolled out lte to my city. I turned my data on to check and sure enough I got lte service from my home. I also checked the circles widget and data magically appeared on it. Now it's on there even when data's off. I guess you just have to be in an lte area.
deeje00 said:
The data spot is checked sir. I'm not that dense and I did set my own limits on there but like the previous poster it just shows a !
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
I never said you were dense, but your OP had little to no details, so if you're feeling guilty about "being dense", maybe you should look at that
Sent from my A200 using xda premium
---------- Post added at 01:22 PM ---------- Previous post was at 01:21 PM ----------
sonicspear64 said:
I had the same problem. I remember seeing someone else in the same boat in another thread (maybe another forum?) weeks ago. His problem was fixed when he replaced the sim card he got with an lte one. I thought that applied to me as well, but that wasn't the case cause I got lte service when I traveled to neighboring cities.
This morning I heard that at&t finally rolled out lte to my city. I turned my data on to check and sure enough I got lte service from my home. I also checked the circles widget and data magically appeared on it. Now it's on there even when data's off. I guess you just have to be in an lte area.
Click to expand...
Click to collapse
I'm using my phone with Straight Talk and we have no LTE at all, anywhere, and my data widget has always worked.
Sent from my A200 using xda premium
Mine does that periodically on/around my contract refresh every month. Dial #data*# to check your data usage, and soon enough it should go away. It also did it to me when I was switching from ICS to JB back to ICS. Should fix itself.
I have lte coverage where I'm at. And if I hear one more person tell me to *data# I'm gonna lose it lol. That's what each person at Att on the phone and in store said. I'm aware of that. I want to see it in my widget not wait for a damn text. I could just go to the att app also.
Sent from my ATRIX HD MAXX
FYI it has never worked on me on T-Mobile but was working when I was on AT&T. Is Straight Talk using AT&T's network?
I have at&t
Sent from my ATRIX HD MAXX
diamond12 said:
FYI it has never worked on me on T-Mobile but was working when I was on AT&T. Is Straight Talk using AT&T's network?
Click to expand...
Click to collapse
That depends if you're using a TMobile/Straight Talk sim, or an AT&T/Straight Talk sim. Straight talk uses both networks for their sim program, and uses Verizon with their cdma phones.
Sent from my A200 using xda premium
Mine also never showed the data in the circles, until I updated to the 4.1.1 leak, then it did

Will or Is Force Roaming be available?

Curious if anyone knows the status of the Force Roam option.
I've really enjoyed having that option on my HTC EVO LTE.
Thanks
I've heard a rumor that Roam Control works on it. Haven't had a chance to test it out, I'll see if it works at all sometime later today. I too would enjoy having the ability to force roam (I live in the vicinity of a rural area so at times it's needed) - is great on my EVO LTE running MeanBean.
I've ported the mod but it's not working it worked on the sense 5 port for the ELTE
jsanders4484 said:
I've heard a rumor that Roam Control works on it. Haven't had a chance to test it out, I'll see if it works at all sometime later today. I too would enjoy having the ability to force roam (I live in the vicinity of a rural area so at times it's needed) - is great on my EVO LTE running MeanBean.
Click to expand...
Click to collapse
Roam control v1.4 does work, it's an old version but you should still be able to find the apk.
Sent from my HTCONE using xda app-developers app
I found it. Here is a link http://db.tt/ziyfRJNM
Sent from my HTCONE using Tapatalk 2
I'm using version 2.7 working great.
Thanks for the info guys.
I read mixed opinions about latest Roam Control working.
I hope OMJ figures out how to do the built in hack
1.4 works for me, rooted of course.
smatherlee said:
I found it. Here is a link http://db.tt/ziyfRJNM
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Click to collapse
Shame shame shame
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gmfeny said:
Shame shame shame
Sent from my HTCONE using Tapatalk 2[/QUOte
Did I do something wrong?
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Click to collapse
No you didn't. It's a free download on the website, so you're cool.
Is it working on non rooted phones?
Lol your right. I thought it was warez... I guess I should've checked first
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mrshades812 said:
No you didn't. It's a free download on the website, so you're cool.
Is it working on non rooted phones?
Click to expand...
Click to collapse
I'm not certain. I'm rooted and just did a Google search and located it and posted.
Sent from my HTCONE using Tapatalk 2
---------- Post added at 09:04 PM ---------- Previous post was at 09:02 PM ----------
gmfeny said:
Lol your right. I thought it was warez... I guess I should've checked first
Sent from my HTCONE using Tapatalk 2
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Click to collapse
Understandable. No worries just thought I might did something wring based on your post and figured I'd check. I downloaded and loaded it but haven't messed with it just yet.
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The one linked does work for me. It doesn't pull 3g on roam tho. Speed tests was way slower then most, is 3g data roam different?
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SuperiorEVOlution18 said:
The one linked does work for me. It doesn't pull 3g on roam tho. Speed tests was way slower then most, is 3g data roam different?
Sent from my HTCONE using xda app-developers app
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Click to collapse
That is changed by your PRL. Not the Roam only option.
mrshades812 said:
That is changed by your PRL. Not the Roam only option.
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Click to collapse
Ah I got it. Thanks I've never dabbled in force roaming before outta fear of Sprint axing my contract for "excessive roaming" and that causing my wife to kick my a** lol but I'm checking into it to see the difference in speeds and just use it in a "as needed" situation. I've come to the understanding that with the right mods you can do the ##778# and edit the prl from there but I'm not entirely sure yet what all that entails. I was just checking around in there and when I selected edit mode under the prl option it asked me for a password and I'm not sure what password it wants. Lol still digging but I'm at work now(in a warehouse so reception is god awful) so after work I may looking into it more. Thanks again any further knowledge anyone shares is much appreciated.
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SuperiorEVOlution18 said:
Ah I got it. Thanks I've never dabbled in force roaming before outta fear of Sprint axing my contract for "excessive roaming" and that causing my wife to kick my a** lol but I'm checking into it to see the difference in speeds and just use it in a "as needed" situation. I've come to the understanding that with the right mods you can do the ##778# and edit the prl from there but I'm not entirely sure yet what all that entails. I was just checking around in there and when I selected edit mode under the prl option it asked me for a password and I'm not sure what password it wants. Lol still digging but I'm at work now(in a warehouse so reception is god awful) so after work I may looking into it more. Thanks again any further knowledge anyone shares is much appreciated.
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Click to collapse
Your password is your MSL
bigdaddy619 said:
Your password is your MSL
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Click to collapse
That's what I was thinking! Thank you! Now to find out the easiest way to get that hahahaha search time!
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Call sprint and tell them u want to do a factory reset and I think the way they have u do a factory reset you need your msl
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Okay, the RoamControl app does not work on an un-rooted phone. Confirmed using version 2.7 and selecting htc unrooted in options. The developer does not return emails, so those that are looking to roam on a stock device will have to wait for the app to be updated.
It's cool tho, I will be rooted as soon as I'm convinced this phones hardware is worthy of the pounding I'm gonna put on it over the next year! hehe
Peace.

No service on Sprint HTC One after RUU

Hey guys, so after a week or so on Nocturnal's GE Rom, my phone stopped getting service. I would still get 4G, but no bars. I did an RUU to see if that would fix the issue, but no luck. I'm stuck here guys, I need this phone for work and any help would be greatly appreciated. Thank you in advance.
Profile/PRL update?
Ask sprint for a service update.
sauprankul said:
Profile/PRL update?
Ask sprint for a service update.
Click to expand...
Click to collapse
I updated the PRL as my first attempt at fixing it. And how would I go about asking Sprint for one?
I don't know if this helps, but this is what about>network looks like.
Can you check your APN?
For some reason mine is blanked out.
---------- Post added at 07:33 PM ---------- Previous post was at 07:31 PM ----------
Just tell sprint via chat that you aren't getting service. Tell them your imei ID and ask them to reactivate your phone via a service update.
sauprankul said:
Can you check your APN?
For some reason mine is blanked out.
---------- Post added at 07:33 PM ---------- Previous post was at 07:31 PM ----------
Just tell sprint via chat that you aren't getting service. Tell them your imei ID and ask them to reactivate your phone via a service update.
Click to expand...
Click to collapse
APN?
Access Point Name. Though I heard Sprint isn't allowing its locked phones to change that.
Click on Settings -> Mobile Data. It'll be at the bottom. Though it'll be blanked out. Just ask Sprint to reactivate your phone or something.
sauprankul said:
Access Point Name. Though I heard Sprint isn't allowing its locked phones to change that.
Click on Settings -> Mobile Data. It'll be at the bottom. Though it'll be blanked out. Just ask Sprint to reactivate your phone or something.
Click to expand...
Click to collapse
i think you can get an app called apn shortcut from the market, it will let you access the apn settings, at least it used to on sense roms.
Did you reset the radio through the dialer by pressing ##72786#
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Lancerz said:
Did you reset the radio through the dialer by pressing ##72786#
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Click to collapse
Just tried, no dice.
Did you try hitting "activate this device" in settings? Being you already have it registered with sprint, that should work
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HermanV0929 said:
Did you try hitting "activate this device" in settings? Being you already have it registered with sprint, that should work
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Click to collapse
That doesn't work because there's no network available to contact sprint.
Do you have wifi? Maybe connecting to that then hitting activate device will work
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HermanV0929 said:
Do you have wifi? Maybe connecting to that then hitting activate device will work
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Believe me, I've tried that.
Well only option left may be to call sprint. Is it still showing your phone # under about, phone idenity?
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HermanV0929 said:
Well only option left may be to call sprint. Is it still showing your phone # under about, phone idenity?
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Click to expand...
Click to collapse
If you look at the picture I posted earlier in the thread, you'll see what phone identity says.
Check IMSI as well. You have picture of network, not phone idenity
EDIT: Best not to post it because it shows your phone number and meid and you don't want that pubic, just look at it.
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I'm sorry, my mistake. The phone number is unknown.
Ok so it has to be put back in. That and the IMSI otherwise it won't work
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Is there any possible way I can do that myself? Or does it have to be done at a Sprint store?

Can't make calls or send messages?

So I'm on omj's sense 5 Rom v1.1 and randomly I lost the ability to make calls or receive them and send or receive texts. I already tried ##72786# and resetting the device then reactivating. It was very random, last night I'm texting my girlfriend and now nothing? What do I do???
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Pay your phone bill..
Haha jk.
Maybe u accidentally put it on airplane mode..
Sent from my HTCONE using xda app-developers app
Do you have service our just an "X" where the signal should be?
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gimmeitorilltell said:
Do you have service our just an "X" where the signal should be?
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Click to expand...
Click to collapse
I have a similar issue, x for the service, no MIN# no phone number. I have tried multiple roms and backups to no avail, pulling and reinserting the SIM card.
It happened to me too..just now..I went to mobile network settings then disabled data roaming..and it worked
Sent from my HTCONE using xda app-developers app
Reflash a radio and see what happens
Sent from my HTCONE using XDA Premium 4 mobile app
mgolland45 said:
I have a similar issue, x for the service, no MIN# no phone number. I have tried multiple roms and backups to no avail, pulling and reinserting the SIM card.
Click to expand...
Click to collapse
I've lost the option for roaming and many other settings that I am unable to click on. My phone lost service back around August 3rd and hasn't had any since Now that more folks are working with this phone, maybe a fix will be found.
Take it to Sprint, lol, they fixed mine when I had this issue, works better than it ever has now.
kindabizzie said:
Take it to Sprint, lol, they fixed mine when I had this issue, works better than it ever has now.
Click to expand...
Click to collapse
I'm not a sprint customer, I flashed my phone to page plus. Maybe I'll have to contact the HTC main company for warranty.
gimmeitorilltell said:
I've lost the option for roaming and many other settings that I am unable to click on. My phone lost service back around August 3rd and hasn't had any since Now that more folks are working with this phone, maybe a fix will be found.
Click to expand...
Click to collapse
You've got a SIM problem. Had this when activating new phone...
Sent from my HTCONE using Tapatalk
---------- Post added at 02:47 PM ---------- Previous post was at 02:47 PM ----------
kindabizzie said:
Take it to Sprint, lol, they fixed mine when I had this issue, works better than it ever has now.
Click to expand...
Click to collapse
What did they do to fix your phone?
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lawnguy said:
You've got a SIM problem. Had this when activating new phone...
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Click to collapse
I'm using the cdma side with page plus and have tried several different sims hoping it would work, but it never. Do you have any suggestions? I should still get service of some sort without a sim card, I believe, especially having the radio set to cdma only.
lawnguy said:
You've got a SIM problem. Had this when activating new phone...
Sent from my HTCONE using Tapatalk
---------- Post added at 02:47 PM ---------- Previous post was at 02:47 PM ----------
What did they do to fix your phone?
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Click to expand...
Click to collapse
No idea, but they fixed it, lol.
SIM on Sprint has to be activated in addition to esn for me when I had the problem.
Sent from my HTCONE using Tapatalk

[Q] Sprint Nexus 6 and Airave/PRL issues?

My mom's Sprint Motorola Nexus 6 has issues with the Airave at our house, which I'm used to. Where we live is a no-service-zone for Sprint (rural Maine) so we have an Airave signal booster. I know that the PRL has to be updated to get any new phones to see the Airave, but I've updated the PRL several times, and it will usually see the Airave and connect for a day or so, then disconnect randomly and require a PRL update. Anyone have any idea of what's causing the phone to forget/change the PRL? thanks
official.xian said:
My mom's Sprint Motorola Nexus 6 has issues with the Airave at our house, which I'm used to. Where we live is a no-service-zone for Sprint (rural Maine) so we have an Airave signal booster. I know that the PRL has to be updated to get any new phones to see the Airave, but I've updated the PRL several times, and it will usually see the Airave and connect for a day or so, then disconnect randomly and require a PRL update. Anyone have any idea of what's causing the phone to forget/change the PRL? thanks
Click to expand...
Click to collapse
When connected to airave, set to 3g only on your Nexus.
---------- Post added at 06:26 PM ---------- Previous post was at 06:25 PM ----------
Also, for other Sprint specific questions, look here:
http://forum.xda-developers.com/showthread.php?t=2949996
Evolution_Freak said:
When connected to airave, set to 3g only on your Nexus.
---------- Post added at 06:26 PM ---------- Previous post was at 06:25 PM ----------
Also, for other Sprint specific questions, look here:
http://forum.xda-developers.com/showthread.php?t=2949996
Click to expand...
Click to collapse
Ah okay thanks! I'll have her try that tonight.
Sent from my VK810 4G using XDA Free mobile app
official.xian said:
Ah okay thanks! I'll have her try that tonight.
Sent from my VK810 4G using XDA Free mobile app
Click to expand...
Click to collapse
No problem. There has been a recent PRL update too. Version 55025.
Evolution_Freak said:
No problem. There has been a recent PRL update too. Version 55025.
Click to expand...
Click to collapse
Okay, what's the easiest way to check the PRL version?
Sent from my VK810 4G using XDA Free mobile app
official.xian said:
Okay, what's the easiest way to check the PRL version?
Sent from my VK810 4G using XDA Free mobile app
Click to expand...
Click to collapse
Settings>about phone>status>IMEI information

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