Got my third replacement, doesn't turn on - One (M7) Q&A, Help & Troubleshooting

My first One worked perfectly for 2 months. Then it got stolen. On the 3rd of august I bought a new one and it got replaced three times because one had a huge scratch on the screen ( I unboxed it right there at the store so the employee directly gave me another one) and the second shut down randomly! How can something like this happen?
So I got my third(!) HTC One today. I unpacked it and it just doesn't turn on. I thought maybe the battery is low (even though that should not be the case because li-po batteries should be stored at about half charge ) But even after charging it for an hour where it does only blink with the red LED it does not turn on.
Any ideas or should I just go back to the market and directly demand a replacement.
And I really can't trust the One anymore... It's hands down the most beatiful phone with awesome specs. But what if I can't make that call in a dangerous situation because HTC has no QC?

Dr. lele said:
My first One worked perfectly for 2 months. Then it got stolen. On the 3rd of august I bought a new one and it got replaced three times because one had a huge scratch on the screen ( I unboxed it right there at the store so the employee directly gave me another one) and the second shut down randomly! How can something like this happen?
So I got my third(!) HTC One today. I unpacked it and it just doesn't turn on. I thought maybe the battery is low (even though that should not be the case because li-po batteries should be stored at about half charge ) But even after charging it for an hour where it does only blink with the red LED it does not turn on.
Any ideas or should I just go back to the market and directly demand a replacement.
And I really can't trust the One anymore... It's hands down the most beatiful phone with awesome specs. But what if I can't make that call in a dangerous situation because HTC has no QC?
Click to expand...
Click to collapse
Hold down power and volume down buttons while holding the proximity sensor directly under a bright light (sounds strange but it works!). This will reboot to the bootloader, them reboot from there.

dgtiii said:
Hold down power and volume down buttons while holding the proximity sensor directly under a bright light (sounds strange but it works!). This will reboot to the bootloader, them reboot from there.
Click to expand...
Click to collapse
I'll try that. What does it do, and why could that help?
EDIT: Im trying but so far nothing happens. Is it possible that HTC sent a bricked device to the store?

Dr. lele said:
I'll try that. What does it do, and why could that help?
Click to expand...
Click to collapse
The bright light triggers the proximity sensor, kind of tells it the phone is not in your pocket and it will let it turn on.

dgtiii said:
The bright light triggers the proximity sensor, kind of tells it the phone is not in your pocket and it will let it turn on.
Click to expand...
Click to collapse
Does not seem to work. I am pretty sad I would have never thought any company could send a absolutely bricked and useless product to a customer. Unbelievable.

Dr. lele said:
Does not seem to work. I am pretty sad I would have never thought any company could send a absolutely bricked and useless product to a customer. Unbelievable.
Click to expand...
Click to collapse
That is very strange. All I can think is to let it charge more and keep trying

dgtiii said:
That is very strange. All I can think is to let it charge more and keep trying
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Click to collapse
Yeah, I'll let it charge overnight and hope the battery is just totally empty. But if thats the case didn't that damage the battery already?

Dr. lele said:
Yeah, I'll let it charge overnight and hope the battery is just totally empty. But if thats the case didn't that damage the battery already?
Click to expand...
Click to collapse
Should not have damaged the battery, no, lithium polymer battery should be fine. Good luck

I've had 3 One's aswell, and none of them had any software/hardware problems. I replaced them because of cosmetic issues. Sadly for me, I bought the Developer Edition and replacement of these is done through the worst company ever LetsTalk. In order to expedite the process, I had to do a "cross shipment" where I would pay the value of two phones and have a phone sent by them without returning mine first. Had to do two cross shipments because 2nd phone also had cosmetic problems and instead of them refunding me back two cross shipment values of 1299 each, they just refunded me two phone values... had to get my bank involved to get my money back.

Wow. Just wow. Maybe I was just lucky that my Desire HD was perfect. Funny thing is: How can HTC expect me to pay for a phone on August 3rd but til today I do not have the product for which I payed. This is ridiculous. I'm going on vacation on Wednesday and I can't take my phone for which I payed 18 days before because it's in repair for 2 - 3 weeks. Great... I always recommended HTC to my friends because of my Desire HD but I think everybody should skip the One. The chance of getting one that is looking okay and working is really not that high as it seems. For me it's a 1 out of 4. Get your QC done, HTC.

Dr. lele said:
Yeah, I'll let it charge overnight and hope the battery is just totally empty. But if thats the case didn't that damage the battery already?
Click to expand...
Click to collapse
charge it with Stock USB Cable and Stock Charger,
and then let it charge for 4 hours

Muhammad.Muayad said:
charge it with Stock USB Cable and Stock Charger,
and then let it charge for 4 hours
Click to expand...
Click to collapse
Still nothing. Going to the store

Dr. lele said:
Still nothing. Going to the store
Click to expand...
Click to collapse
that is your best bet

What they said: 'Oh damn, another one'
Seriously HTC?
My new one has the worst screen of all my Ones til now, but it does power on. Also there are some huge gaps between the speaker grills and the plastic band. No problem for me though, and they won't give me another replacement. So I'll have to live with it. Installing ARHD now, thread can be closed.

Related

Recommended replacement for Kaiser?

Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
If the phone itself is bricked, what would people recommend in terms of a replacement/upgrade? I'm in Canada on Rogers so it has to be a GSM phone. Generally use it for business apps.
Thanks for any suggestions.
Matt
kingmatt said:
Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
If the phone itself is bricked, what would people recommend in terms of a replacement/upgrade? I'm in Canada on Rogers so it has to be a GSM phone. Generally use it for business apps.
Thanks for any suggestions.
Matt
Click to expand...
Click to collapse
Slider keyboard, Touch Pro II or AT$T Tilt 2: Screen keyboard, Touch HD. Or wait for HTC's rumored ( and I think just a rumor, complete with " leaked " photoshopped pics) superphone, the HTC Leo.
"Tilt II" or (cheap) Kaiser
I was in the same position a couple days ago.
I decided to replace mine with another Kaiser. And I got the part to fix my dying phone as well, for a bit more. Less than $200 spent for two.
In good condition a Kaiser can be had for well under $150.
A fixer-upper can be pieced together for well under $100. (you've torn a Kaiser apart a few times? New screen, etc?) Parts are cheap and a junker to fix (Broken screen or hinges...) is almost free.
But if I were willing to have a contract, the Tilt II or a variant with number keys across the top... sure looks good. I haven't compared the size and weight, but since I already carry a tiny brick, it would be fine, I'm sure. I understand it's better in a few ways. (Audio jack, Screen resolution) and with more horsepower, the screen updates may be quicker, accelerated drivers or not!
I went with the Kaiser, but I did not know about the Tilt II until after I had purchased. Saved me some money, and now I have a backup with identical (but not as pretty) hardware.
Seems like win-win with either platform!
jc
kingmatt said:
Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
Click to expand...
Click to collapse
Not sure what to suggest re a replacement (and your budget will likely come into it as well) but how about detailing all the fixes you've tried - you may have missed one or two and there have been extensive posts on the topic here. It'd be much preferable, I'm sure you agree, to fix it at low or nil cost rather than having to buy a replacement.
Hey guys - first off, thanks for the suggestions above. The offerings from my carrier are weak (best right now is Touch Diamond) but I may look for an aftermarket Tilt 2.
Flying Kiwi, I would definitely be happy to get my Tilt working again - even just to squeeze a few more months out until the Hero is available here. I've read through every thread I could find about RLOD and haven't had any luck. Its actually the second time I've had the red light... the first time was about three months ago. I left the SIM and battery out overnight and the next day it came back to life... but my battery life was severely shortened after that. I could barely get 8 hours out of it before it was at 0%.
On Friday of last week it ran out of juice completely and RLOD was waiting for me in the morning. I tried leaving the battery and SIM out as before and I actually did get the amber light back at one point. I immediately plugged the charger in and hoped it would be fine like last time. Unfortunately the red light was back about 2 minutes later.
Based on the various posts on the subject, I've tried pressing buttons in a specific order, tried "jump starting" the battery, cleaned the contacts, etc... not even a hint of life. That's why I'm thinking that a new battery might be the only chance I have left. But if you know of any other methods I'd love to try!
Man, I miss my phone.....
Sounds familiar
kingmatt said:
On Friday of last week it ran out of juice completely and RLOD was waiting for me in the morning. I tried leaving the battery and SIM out as before and I actually did get the amber light back at one point. I immediately plugged the charger in and hoped it would be fine like last time. Unfortunately the red light was back about 2 minutes later.
Based on the various posts on the subject, I've tried pressing buttons in a specific order, tried "jump starting" the battery, cleaned the contacts, etc... not even a hint of life. That's why I'm thinking that a new battery might be the only chance I have left. But if you know of any other methods I'd love to try!
Click to expand...
Click to collapse
If you do have a known fully charged battery (perhaps borrowing a friends one) it'd be worth performing a hard reset. It does sound like a spot of the same trouble I briefly had a year or so ago though and I rectified it very quickly with a careful, thorough contact clean (both the spring contacts and battery terminals). I realise you've said you performed a contact clean but what did you use and how did you do it? I don't know if you're aware but it's possible for invisible film to ruin the connection and what looks like a clean connection could still be to blame... If you have a cradle charger, you could also try charging the battery in that before fitting it and perfoming a hard reset. They're cheap enough to buy and enable you to charge 2 batteries at a time (1 in the phone and 1 in the cradle bay).
No luck.... just tried to clean it again with acetone and still the red light. Twas a good thought though!!
And I've searched around for a replacement battery but no one around here has this particular phone... its not generally available up here so I bought one from eBay.
Contact cleaner is cheap enough
kingmatt said:
No luck.... just tried to clean it again with acetone and still the red light. Twas a good thought though!!
Click to expand...
Click to collapse
I wouldn't give up on that being a cause, especially given the 2 mins on charge scenario. I suggest you use the product specifically designed for such cleaning jobs, contact cleaner (and apply it with the end of a cotton bud soaked in the stuff). A few gentle rubs with this will ensure it's electrically connecting fine.
And I've searched around for a replacement battery but no one around here has this particular phone... its not generally available up here so I bought one from eBay.
Click to expand...
Click to collapse
I bought a battery (and cradle charger bundle) from eBay for my Kaiser and although it works, the quality certainly wasn't up to the original one that came with the phone. It doesn't fit as well either and causes the back cover to protrude a little rather than sitting flush. Twas very cheap though
Flying Kiwi said:
I wouldn't give up on that being a cause, especially given the 2 mins on charge scenario.
Click to expand...
Click to collapse
hehe, ok I'm not particularly patient
I will definitely leave it charging overnight and hope that it decides to spring to life. My biggest concern is that the red light stays on even if the battery out - while plugged in of course. Just makes me think the phone itself is pooched.
Flying Kiwi said:
I bought a battery (and cradle charger bundle) from eBay for my Kaiser and although it works, the quality certainly wasn't up to the original one that came with the phone. It doesn't fit as well either and causes the back cover to protrude a little rather than sitting flush. Twas very cheap though
Click to expand...
Click to collapse
I wish I'd thought of that before ordering this new battery... although if it works I'll likely order another battery and cradle as a back up right away.
Although now that I'm looking at these Touch Pro 2s on eBay they're looking very tempting.
kingmatt said:
hehe, ok I'm not particularly patient
I will definitely leave it charging overnight and hope that it decides to spring to life. My biggest concern is that the red light stays on even if the battery out - while plugged in of course. Just makes me think the phone itself is pooched.
Click to expand...
Click to collapse
You needn't think that because the battery has to be installed (and working) for the phone to run - I'd definitely suggest you don't try charging without a battery installed again. This is because some electronic circuits which are designed to be run under load can sometimes be damaged if powed up while not loaded (PSUs inside PCs are a good example). It's worth buying a small can of specialist contact cleaner. It's cheap enough and will do the best job possible in the situation if used with some cotton buds/Q-Tips.
Although now that I'm looking at these Touch Pro 2s on eBay they're looking very tempting.
Click to expand...
Click to collapse
You mustn't have got to the bit with the price in it then (nor checked whether they have full Qualcomm accelerated graphics driver support to perform optimally for an MSM72xx chipset device) Still, they do appear to be an improvement over the Kaiser if only a limited one.
I'd definitely suggest you don't try charging without a battery installed again.
Click to expand...
Click to collapse
Um how do you charge a battery without it being in the phone? Seriously you have the strangest advice ever..
? get another battery and hard reset to the phone to fix the red light? Wouldn't the friends battery just show you that he needs another battery?
Dear person with broken phone. Try your new battery, Good luck..
Seems like the original battery is worn out and the phone has drained every drop. Most likely there are some capacitors or something that aren't getting charged because of the charger board not having power.. I've seen devices that work like this, there isn't enough juice to start it up and charge the battery or even power the phone properly. I'm sure there is some sort of small bios type battery on there that is drained as well.
Giving it my best shot
ChumleyEX said:
Um how do you charge a battery without it being in the phone?
Click to expand...
Click to collapse
I give up, how do you charge a battery without it being in the phone? It is possible to plug in the charger and power it without a battery installed however (although the phone wont boot in this state) and this may cause damage.
? get another battery and hard reset to the phone to fix the red light? Wouldn't the friends battery just show you that he needs another battery?
Click to expand...
Click to collapse
It may but a hard reset may also show that some corruption in the ROM may be to blame or contributing to the problem and of course a hard reset isn't possible with a flat battery. I'm not willing to rule either out as a potential cause of the problem at this stage.
Dear person with broken phone. Try your new battery, Good luck..
Click to expand...
Click to collapse
Something we agree on again ChumleyEX, see we do have alot in common you know. I even like cats too
Well damn, I can't say anything negative to someone that likes cats.
Hey guys - I appreciate all of the advice, really do.
Good to know that the red light should be on while charging with the battery out... not something I was doing for a long period, just happened while I was trying the various fixes. Hopefully the new battery comes in and works because I wouldn't be rushing to drop $700+ on a Touch Pro 2.
Oh and I like cats too.
Wanted to provide a (late) update. My Kaiser's problem was purely battery-related. I finally got a new battery today and the RLOD cleared up right away.
Not sure if it will come back or whether my battery life will be compromised, though...

Touch Screen Goes Crazy

I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
TONKAFORCE said:
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
Click to expand...
Click to collapse
Did you have your phone plugged in to a USB charger at the time? Was it the stock charger?
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
TONKAFORCE said:
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
Click to expand...
Click to collapse
Well, I would suggest that you try reverting back to using the stock charger for a few days and see if that helps. Using other chargers (esp from ebay) can cause similar effects on the Milestone/Droid due to voltage variances.
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
TONKAFORCE said:
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
Click to expand...
Click to collapse
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
I get this same issue.
Unplugged or not, on various roms from stock to motofrenzy.
sometimes the screen will just become really crazy.
If i open a webpage and just hold my finger on the screen in one place it will zoom in scroll up and down, all sorts.
I verified what was happening by downloading Multitouch visualiser 2 from the Market.
A reboot always fixes the problem
Its kinda frustrating, because i know that Moto just direct you to the place of purchase and i was not the original purchaser, so i have no chance of a warranty repair.
yeah ive tried everything, its driving me up the wall, its been like this for the last 30 hours,an i cant even use the phone, this is the worst it been, it usually goes away after 5 to 6 hours , but now its jus gone crazy, an ive restarted an removed the battery countless of times
but burko, are you using a sock wall charger or a ebay or differant brand wall charger.thanks
knowthenazz said:
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
Click to expand...
Click to collapse
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
That happened with me, when the temperature degree outside is very high, I live in region the degree reach to 48degree, my phone screen goes crazy, so I think your charger make your phone very hot, so the sensitivity of your screen begin not work properly. I'm note sure, just want to share my idea.
Thanks,
well its been about 4-5 days already, an my phones touch screen still goin crazy, i thought maybe id go back, like the other times, but this time seems permanent an its extremely depressing thinkin about it cus i jus got it like a week and a half ago off a guy.ive tried countless of chargers, even my bros motorola backflip charger, an nothin. so im gonna assume its permanently gone. i would switch the digitizer but thats gonna cost money an might jus lose the entire phone, so im jus gonna throw it back on ebay an go back to my htc hero an jus wait for the milestone 2 to come out. but if anyone does find a solution please post it here. thx everyone R.I.P. MILESTONE
TONKAFORCE said:
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
Click to expand...
Click to collapse
All chargers using the micro USB spec should be the exact same voltage (and different current ratings depending on the charger, although different current values shouldn't affect your screen at all). I suspect that the voltages are very close, if not generally the same, but, the voltage may slightly fluctuate (or ripple) over time, which I believe may be causing the issue. The better quality the charger, the more constant the voltage.
If I were you I'd purchase an authentic Motorola Micro USB charger, and call it a day.
Burko said:
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
Click to expand...
Click to collapse
Glad I could help!
Not sure if this is true, but, I heard that most Motorola chargers work on Blackberry units, but, the converse isn't always the case.
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
TONKAFORCE said:
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
Click to expand...
Click to collapse
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
knowthenazz said:
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
Click to expand...
Click to collapse
thanks for your help knowthenazz an everyone else =]
Go to a service center asap!
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
AdrienC said:
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
Click to expand...
Click to collapse
thing is i bought it off anothere guy, an he was a phone dealer an it was given to him as a gift from motorola, an like it had no papers or charger or service carrier, jus the phone alone straight form hong kong. an yeah couple hours later my screen went crazy again, so its on ebay atm lol, but thanks anyways
It happened with me too. Somebody told me that was cause by sweat. So i took it to service center.
started happening to me yesterday, anyone know a fix yet?

New phone won't turn on - red light?

So I just got my new Xperia T today, and I've charged it for about an hour and a half and it won't turn on. All it gives me is a flashing red light sometimes, but not always. Any ideas?
EDIT: just checked the manual and it says when the device is charging it should give a little orange light by the notification LED. I don't get this light showing at all.
redbullcat said:
So I just got my new Xperia T today, and I've charged it for about an hour and a half and it won't turn on. All it gives me is a flashing red light sometimes, but not always. Any ideas?
Click to expand...
Click to collapse
press and hold power button an volume up for 8 seconds.
If that does not boot it, charge it longer
gregbradley said:
press and hold power button an volume up for 8 seconds.
If that does not boot it, charge it longer
Click to expand...
Click to collapse
Just tried and didn't work
It's not showing the orange light, which makes me think it's not charging at all. And yep, I've tried three plugs, all of which charge my Transformer Prime fine
redbullcat said:
Just tried and didn't work
It's not showing the orange light, which makes me think it's not charging at all.
Click to expand...
Click to collapse
is this a brand new phone? Have you just took it out of the box? Is this the first time you have tried to turn it on?
gregbradley said:
is this a brand new phone? Have you just took it out of the box? Is this the first time you have tried to turn it on?
Click to expand...
Click to collapse
It was from a CeX shop, but it was literally brand new, never been turned on before that; they had to turn it on to test it, so I assume it's worked before.
So I'm pretty sure it's not charging; the red light occasionally flashes when I press the power button (not always though), but the orange light isn't showing up. I've tested the cable, plug and socket with my Kindle and it charges just fine.
redbullcat said:
It was from a CeX shop, but it was literally brand new, never been turned on before that; they had to turn it on to test it, so I assume it's worked before.
So I'm pretty sure it's not charging; the red light occasionally flashes when I press the power button (not always though), but the orange light isn't showing up. I've tested the cable, plug and socket with my Kindle and it charges just fine.
Click to expand...
Click to collapse
you bought a phone from a sex shop..lol
anyway, if its the first time oyu tried to turn it on and it doesnt work, take it back and get a new one...even if there is a fix i wouldnt be happy with that phone,
gregbradley said:
you bought a phone from a sex shop..lol
anyway, if its the first time oyu tried to turn it on and it doesnt work, take it back and get a new one...even if there is a fix i wouldnt be happy with that phone,
Click to expand...
Click to collapse
Not a sex shop...CeX stands for Computer Entertainment Exchange http://uk.webuy.com/
Yep, I'll go back tomorrow or Monday and get another phone or get my money back. Appears to be something wrong with the charging port or the battery. I have 12 months warranty on the phone from CeX, so I'm safe.
redbullcat said:
Not a sex shop...CeX stands for Computer Entertainment Exchange http://uk.webuy.com/
Yep, I'll go back tomorrow or Monday and get another phone or get my money back. Appears to be something wrong with the charging port or the battery. I have 12 months warranty on the phone from CeX, so I'm safe.
Click to expand...
Click to collapse
lol, I think i knew that....
gregbradley said:
lol, I think i knew that....
Click to expand...
Click to collapse
lol
Might phone Sony up on Monday and just see if they have solutions. If they offer to replace I'll say I'll go to the shop I bought it at (CeX) and get my money back. Would rather wait for the Nexus 4 than get it replaced.
Fair enough. Just wondering why you changed your mind though to get the nexus? Curious to see what an unbiased person thinks (I'm hoping you're unbiased lol)
Sent from my Xperia T using Tapatalk 2
tilal6991 said:
Fair enough. Just wondering why you changed your mind though to get the nexus? Curious to see what an unbiased person thinks (I'm hoping you're unbiased lol)
Click to expand...
Click to collapse
I was always going to get the Nexus, but now this phone isn't working , I'd rather just wait for the Nexus. It's easier really.
Sad, because I love Sony (had every PlayStation and planning to get a Bravia) and was really looking forward to giving this a go
redbullcat said:
I was always going to get the Nexus, but now this phone isn't working , I'd rather just wait for the Nexus. It's easier really.
Sad, because I love Sony (had every PlayStation and planning to get a Bravia) and was really looking forward to giving this a go
Click to expand...
Click to collapse
just xchange it, you wont regret it!
Oh I see.
Well im gutted for you as you've missed out on an awesome phone.
Sent from my Xperia T using Tapatalk 2
gregbradley said:
just xchange it, you wont regret it!
Click to expand...
Click to collapse
If CeX have another Xperia T I might. I don't know, I'll see.

[Q] Battery defect or just a bug?

Hey Guys,
I have been searching for hours now and cannot find anyone having the same or similar issues with the One as me
and I am really becoming desperate..
So, the problem is that I cannot charge the phone anymore, whenever I try to do so the battery symbol becomes grey with an exclamation mark.
I have no clue what the reasons for this are and why it occurs, also this is the second time now that this happens to me.
I have already sent it to the repair service 3 days after I bought the phone, this time it lasted around 3 weeks until it happened again.
So far I am loving the phone and its features, but this problem is driving me mad, any help would be appreciated!
Edit: it ran out of battery and now I can neither turn it on nor is it charging
Lazngann said:
Hey Guys,
I have been searching for hours now and cannot find anyone having the same or similar issues with the One as me
and I am really becoming desperate..
So, the problem is that I cannot charge the phone anymore, whenever I try to do so the battery symbol becomes grey with an exclamation mark.
I have no clue what the reasons for this are and why it occurs, also this is the second time now that this happens to me.
I have already sent it to the repair service 3 days after I bought the phone, this time it lasted around 3 weeks until it happened again.
So far I am loving the phone and its features, but this problem is driving me mad, any help would be appreciated!
Edit: it ran out of battery and now I can neither turn it on nor is it charging
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Click to collapse
Have you been using the provided charger? Sounds like they didn't change out the battery you got a bad one. I have never seen android do that unless the battery or something is really broken.
nullkill said:
Have you been using the provided charger? Sounds like they didn't change out the battery you got a bad one. I have never seen android do that unless the battery or something is really broken.
Click to expand...
Click to collapse
Yes, I used the charger provided which is working just fine with my previous One X and I also tried to use the charger of the One X without success though..
Lazngann said:
Yes, I used the charger provided which is working just fine with my previous One X and I also tried to use the charger of the One X without success though..
Click to expand...
Click to collapse
Yeah it's bad. Too weird. You are not alone a couple other people are having this issue just this morning. Like four or so ONES decided they would all just say goodbye at the same time. It's odd as I have not seen any other problems like this until this morning.
Guessing this is a DEV edition or you can't go to a carrier and have to go through HTC? If so make sure to tell them this device has already been in before for the same problem and at this point you want a new device not this defective one.
nullkill said:
Yeah it's bad. Too weird. You are not alone a couple other people are having this issue just this morning. Like four or so ONES decided they would all just say goodbye at the same time. It's odd as I have not seen any other problems like this until this morning.
Guessing this is a DEV edition or you can't go to a carrier and have to go through HTC? If so make sure to tell them this device has already been in before for the same problem and at this point you want a new device not this defective one.
Click to expand...
Click to collapse
I will do so as soon as I get back to Germany where i purchased it, as I'm still in London for studies until the end of may :crying:
The charging time is ver bad. I had the same thoughts at first. I changed the calbe and the charger... In Elixier2 i don`t have more than 500-700 mA... I charge the Phone overnight. But my Battery lasts more than two days

Question Phone not turning on and unresponsive

My OnePlus 10 Pro 8/128 indian version
Is refusing to turn on and yields no response when charging.
Tried all the combinations of button to try to turn it on. Plugged into my laptop and checked in device manager and yet no response.
The phone gets slightly warm when charging
It turned off randomly when in pocket and after 5 mins wasn't turning on.
Running the latest build all stock no root never unlocked .
Battery or hardware failure. Repair time.
blackhawk said:
Battery or hardware failure. Repair time.
Click to expand...
Click to collapse
Ohh okay man still under warranty so will they replace it or anything
Perhaps give it a little bit of time to completely die then charge it .. might come on... Does sound like a dead unit though.
Have you tried holding all buttons for a prolonged period of time? Say 20 - 30 seconds? Guessing you have... But thought I'd ask
Quick update have taken it to the service center and they have said that it's the first op10 pro that is reported with this issue and have agreed to replace the motherboard as they have diagnosed it has gone kaput.
Will be getting the device by Friday.
afrin101 said:
Quick update have taken it to the service center and they have said that it's the first op10 pro that is reported with this issue and have agreed to replace the motherboard as they have diagnosed it has gone kaput.
Will be getting the device by Friday.
Click to expand...
Click to collapse
Nice one. Good to see they still half give a crap
Yeaah I was worried whether they would screw me over or something let's wait
afrin101 said:
Yeaah I was worried whether they would screw me over or something let's wait
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Click to collapse
I think I'll be surprised how well they work..
I've sent two back and got them back in less than a week, I think it was 4-5 days.. the fastest I've ever had a phone back was actually Sony which was two days.
I think you'll be absolutely fine buddy...glad you're getting it sorted

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