MMS Issues: Phone or AT&T? - Galaxy S 4 Active Q&A, Help & Troubleshooting

I've been having a lot of problems with MMS since picking up the Active and switching to AT&T.
I usually use Handcent, but right now it's pretty worthless when it comes to group messages or receiving a picture. in both the stock messaging app and Handcent settings I have it set to group messages, and to automatically download. when I receive an MMS, though, I still have to click on download (and they won't download at all in Handcent even after clicking).
say I receive a group text from someone and 3 other people respond. both apps now display 4 different entries, one for each person. if I open each individual's thread and click download (again just in the stock app) the messages will be removed from that individual's thread and then be added to a group thread.
this is pretty frustrating, and I really want it solved. is this an AT&T issue (I was on VZW riding the Droid train before) or something with the phone?

a little update on this:
sending of MMS is also way less than ideal, either not sending at all, or taking a really really long time. I tried to send a picture earlier and it took 40 minutes before it finally went through. my searching of the interwebs leads me to believe it's perhaps an APN issue? it would be strange if the default settings out of the box prevent it from working, though. anyone else have an issue with this?

MMS is horrible for me on Handcent, too. I have to open the stock Messaging app just to download an MMS and sometimes that doesn't work, either. I also tried AT&T Messages, but it won't ever even setup correctly.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4

Related

Handcent issues

I cannot seem to send sms messages when I install handcent on this phone. Mms work fine, and I can receive all day. Not sure why, has anyone else seen this?
Sent from my SCH-I500 using XDA App
that's interesting cuz i was having similar issues as well.. not all the time, but just had that first occurence yesterday. Have you tried sending a message and waiting for the "spinning" timer disappear before exiting the convo?
I have used handcent since day one with the phone and have had no issues. Im not sure what may be wrong with yours but maybe wait until the circle stops spinning like ^^ said
ckochinsky125 said:
I have used handcent since day one with the phone and have had no issues. Im not sure what may be wrong with yours but maybe wait until the circle stops spinning like ^^ said
Click to expand...
Click to collapse
Yeah, I have. It works fine on my gf fascinate, but not mine. Funny thing is, I've gone all the way back to stock and still won't work. Maybe a network profile thing.
Sent from my SCH-I500 using XDA App
I have a similar problem except SMS works fine for me but I cannot receive MMS messages. I can send MMS fine though... I hope 2.2 will fix it.
Daswolven,
Aren't you the same person that posted that thread about removing junk apps? I think some of those VZWSMS apk's you deleted might be affecting your ability to text because I removed everything VZW.apk and had too many issues with texting such as receiving the same message 30x's, people receiving an error message saying I never received their message even though I did, etc... So I reflashed an ODIN file and only removed the obvious apps such as Bing, Blockbuster,etc. Phone has been perfect with handcent since then. The stock messaging app will not tell you which exact message failed to be sent which is why I went with handcent.
ithecho84 ,
Contact tech support and have the "flush" out your cell number. I had the same problem with my DROID and they did something to the switch in the network and I have never had an issue with MMS ever again.
carrick1107 said:
Daswolven,
Aren't you the same person that posted that thread about removing junk apps? I think some of those VZWSMS apk's you deleted might be affecting your ability to text because I removed everything VZW.apk and had too many issues with texting such as receiving the same message 30x's, people receiving an error message saying I never received their message even though I did, etc... So I reflashed an ODIN file and only removed the obvious apps such as Bing, Blockbuster,etc. Phone has been perfect with handcent since then. The stock messaging app will not tell you which exact message failed to be sent which is why I went with handcent.
Click to expand...
Click to collapse
I am the same person.
I also know exactly what the apps I remove do.
None of the apps I removed affect sms to cause the issues I am having.
My g/f has the same phone. I have removed the same apps on hers, she doesn't have the issues.
I have a buddy with a droid incredible on CM6, he flashed a new radio and couldn't text his GF, but only her.
I have another friend with a Droid2 who cannot use handcent.
The handcent boards have posts from people on every network with various phone who have various issues.
I never had a problem with handcent on my N1.
So then, Mr. Logic boy. Put that together for me with the pieces I have given you.
let me know what you come up with.
P.S.: You may have missed the "I went back to stock and it still didn't work" part of This Thread.
Make sure the stock Mms.apk app is there, reboot and give it a try. I also saw a few days ago you moved the sns apps off - out of curiosity, do you know what these do? For some reason I left them in there. I know you said you went back to stock and all, but I had some issues when I tried to get rid of the stock Mms.apk. That's all I can think of. Outside of that, try doing a logcat while sending a text to see what the logs say.
DeezNotes said:
Make sure the stock Mms.apk app is there, reboot and give it a try. I also saw a few days ago you moved the sns apps off - out of curiosity, do you know what these do? For some reason I left them in there. I know you said you went back to stock and all, but I had some issues when I tried to get rid of the stock Mms.apk. That's all I can think of. Outside of that, try doing a logcat while sending a text to see what the logs say.
Click to expand...
Click to collapse
The sns enable the syncing with the integrated Twitter, Facebook, and Myspace clients into your address book and the TouchWiz widgets. I have no use for these, as to me it's unnecessary contact clutter, and sync drain to boot.
The stock Mms app can be replaced, and has been, but I use the stock for the ability to select multiple recipients which is absent in the Android stock mms.
I haven't figured out all the differences between the Verizon and T-mo network stuff yet, but I will do some research as I have time, because I am 90% sure my problem lies there. The tech support I've been able to get through to seems uninterested in any kind of in depth troubleshooting, instead urging me to replace the handset, which I will not do.
I had same issue and I uninstall and put it back without using the back up data from a back up . Worked great .
Sent from my SCH-I500 using XDA App
SMS Issues
If you look at your contacts and see an + in front Example (+1-555-555-5555) it will not send. Im coming from GSM service so I had to re-edit all my contacts and remove all the + symbol from the front. It worked for me. Hope this helps with any SMS issues not just directly to Handcent.
rolo12010 said:
If you look at your contacts and see an + in front Example (+1-555-555-5555) it will not send. Im coming from GSM service so I had to re-edit all my contacts and remove all the + symbol from the front. It worked for me. Hope this helps with any SMS issues not just directly to Handcent.
Click to expand...
Click to collapse
OMG.
I hate when something that drives you completely crazy is this simple.
Why in the hell doesn't Verizon know this? ha. Thanx.
Daswolven said:
I cannot seem to send sms messages when I install handcent on this phone. Mms work fine, and I can receive all day. Not sure why, has anyone else seen this?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
I was wondering if you resolved your problem with Handcent? I have a problem now where if I try and attach a picture to a mms directly from the camera Handcent force closes. I tried the same thing with the stock MMS and same result. I went to Rom Manager and downloaded the MMS.apk for the ROM that I am running. I tried it again on Handcent, same result, but I was able to do it from the stock MMS I downloaded. I personally like all the options that Handcent has and would like to know if you have any suggestions regarding my problem.
Yeppers. Whatever the issue was stopped after I changed my methods of building from stock a bit.
Never managed to pin point it.
Sent from my SCH-I500 using XDA App
I'm confused by the notes about the "+" in front of phone numbers? Why would you have a "+" like that, and what does that have to do with GSM? Furthermore, can you send a text to these numbers with the stock Messaging app, but NOT Handcent? Or does it work in neither? Thanks.
If you find a specific, reproduceable issue with Handcent though, especially if you know the cause, let me know if you want, because I've been working with one of the developers (or the developer, I'm not sure) - Jack, directly and frequently. I'm the one that cleaned up the Handcent forums to get rid of all the spam threads/users recently (if you've ever been there, you'll know how horrible it was prior), and helped him get it changed over to SMF from phpbb2, etc. I'm also a mod on the forums there, and I've been testing a few bugs directly with him, on beta builds of Handcent. So I can certainly bring something to his attention directly if it warrants it.

Duplicate/Out of sync texts

I've noticed that I get a lot of duplicate texts or they are out of sync when coming in and just curious if anyone else is seeing this?
I'm currently on my own ROM but noticed this on full stock as well.
Sent from my HTC PH39100 using xda premium
+1 on duplicate texts. Also noticed when I get a reply in the same minute it lists above the original text
Sent from my HTC PH39100 using Tapatalk
Just an AT&T thing, methinks.
I've always had this, even when I was back on the LG Shine.
Same here. What SMS app are you all using? Go SMS here
Sent from my HTC PH39100 using xda premium
I usally get duplicates when I'm texting someone using a iPhone, out of sync happens when your having a fast paced text convo , notice it mostly happens texting a blackberry, with that said I don't have the sync issue much anymore but 6 months ago when everyone still had a bb it was out of control
Sent from my HTC PH39100 using XDA App
It happened most when it's within same minute but there's plenty of times where it could be 5 minutes between and I'll get duplicate texts that come in. It's pretty annoying. And I'm just using stock messaging app.
Sent from my HTC PH39100 using xda premium
I'm on the Rogers network here in Canada and I have noticed that as well. I thought maybe it was just the provider, but it may be a system issue. I'm just using the stock messages app that comes with the ROM. I have chompSMS installed as it sorts the message better than the stock app.
There's no fix for this yet, I've searched already. I think is related to the new pta lte apn since I didn't have the problem before on hspa...
Sent from my HTC Vivid via Tapatalk
I have the same issue, but I've had it since I got the Vivid back in November. I just assumed it was an AT&T network issue, but I never had that problem before with other phones. Hearing that it happens with the Raider in Canada makes me wonder if it's something in the phone itself and the way it pulls messages from the network.
I'm not 100% sure of this (just a hunch) but I'm wondering if it has something to do with the NTP servers that HTC has the device set to sync with to get the time (or the method that it gets the current time from the cell network).
It would appear that the clock is just a few seconds behind everyone else's...
I suppose I'll take a look at it here shortly, since this has been happening to me since day 0 of owning this phone and it's quite annoying...
try using this to assign the correct time for w when the messages come through
http://www.appbrain.com/app/sms-time-fix/com.mattprecious.smsfix
Yeah, Ive noticed the exact same thing. If you get a message in the same minute as the one you sent it puts the new message you received above the one you sent. Ive also noticed duplicate messages from people as well, thought it was just them, but when it was mentioned about the duplicate messages coming from iPhone users, that sounds right. Does anyone see any fixes coming anytime soon? Forgot to mention that im completely stock right now, using the stock SMS app. Haven't unlocked the bootloader, rooted, or put a custom rom on it yet.
try using the link from the above post, let me know if you have any success
This issue has been driving me nuts. Sometimes I get the same text three times in a row. And sometimes every single text I get is duplicated. I have unlimited texts, but it's annoying and it shouldn't happen. I'm using stock ROM and stock messaging app and I seriously doubt any other app will resolve this. It's either something specific to Sense, or it's the LTE.
Either way, I wish they would fix it. If I didn't like the phone so much, I would have taken it back over this.
davidcampbell said:
try using this to assign the correct time for w when the messages come through
http://www.appbrain.com/app/sms-time-fix/com.mattprecious.smsfix
Click to expand...
Click to collapse
Thanks for the link. App is downloading as we speak...
greyhulk said:
I seriously doubt any other app will resolve this.
Click to expand...
Click to collapse
If you simply follow the link, you will see that it is a timing correction app. Not an alternate messaging app.
All "messaging" app's on android utilize the same central database for text message storage, this app runs in the background and detects incomming messages, it then corrects the time on the message as it comes in to reflect the local time on the device, therefor correcting time sync issues. It is a common problem for many mobile devices and there are many apps that resolve the same issue.
This has happened on a large number of devices for a very long time. The root cause is often the time servers in use by either the sending or recieving ISP. The problem can be intermittant as often service providers utilize multiple servers operating in tandem, this same tandem issue can also cause the mutlple messages.
Please take my advice and try the app & hit the thanks button if it helps you
davidcampbell said:
If you simply follow the link, you will see that it is a timing correction app. Not an alternate messaging app.
All "messaging" app's on android utilize the same central database for text message storage, this app runs in the background and detects incomming messages, it then corrects the time on the message as it comes in to reflect the local time on the device, therefor correcting time sync issues. It is a common problem for many mobile devices and there are many apps that resolve the same issue.
This has happened on a large number of devices for a very long time. The root cause is often the time servers in use by either the sending or recieving ISP. The problem can be intermittant as often service providers utilize multiple servers operating in tandem, this same tandem issue can also cause the mutlple messages.
Please take my advice and try the app & hit the thanks button if it helps you
Click to expand...
Click to collapse
Will try the app you linked to. Found the exact app in the Android Market since I didn't have AppBrain...
davidcampbell said:
If you simply follow the link, you will see that it is a timing correction app. Not an alternate messaging app.
All "messaging" app's on android utilize the same central database for text message storage, this app runs in the background and detects incomming messages, it then corrects the time on the message as it comes in to reflect the local time on the device, therefor correcting time sync issues. It is a common problem for many mobile devices and there are many apps that resolve the same issue.
This has happened on a large number of devices for a very long time. The root cause is often the time servers in use by either the sending or recieving ISP. The problem can be intermittant as often service providers utilize multiple servers operating in tandem, this same tandem issue can also cause the mutlple messages.
Please take my advice and try the app & hit the thanks button if it helps you
Click to expand...
Click to collapse
Ive been using the app for a little while now, and it seems to have fixed the problem. All my messages have been in the correct order so far. Is this app supposed to fix the duplicate text problem too or just the issue with the time stamp? I havent gotten any duplicate text since I started using it, but I wasnt sure if it was because of the app or if Ive just been lucky.
I have been having the same problem as this as well. It's super annoying, especially since I tend to have fast paced conversations, so my texts are always out of order. And every time I get a duplicate text message, my phone vibrates or rings again, which is really irritating since there isn't actually a new message.
I noticed this happened on the stock messaging app, and a while ago I switched to Go SMS. I didn't seem to have nearly as many problems with texts being out of order or receiving duplicate texts. In fact, it seemed to go away almost completely with Go SMS. But while using Go SMS, my friends told me that about every 3 text messages, they would receive the same text from me anywhere from 2 to 6 times. That was ridiculous! I loved Go SMS, but I had to switch back to stock because of the repeated text sending, even though now I have to deal with the duplicates on my end.
Devin.Morris.007 said:
Ive been using the app for a little while now, and it seems to have fixed the problem. All my messages have been in the correct order so far. Is this app supposed to fix the duplicate text problem too or just the issue with the time stamp? I havent gotten any duplicate text since I started using it, but I wasnt sure if it was because of the app or if Ive just been lucky.
Click to expand...
Click to collapse
I beleive that it identifies incomming messages and drops the text if it is a duplicate, but you would need to contact the developer, I'm just a google search user

[Q] HELP! Messaging is broken

So I somehow borked messaging on my phone. Only it's deeper than that. Let's rewind a bit, shall we?
So about a week and a half ago, I started experimenting with different popup programs for SMS/MMS messages, since I'm not a big fan of how laggy chat heads can be with FB Messenger. I went through app after app comparing features until I settled on Glowfly. Everything seemed to be working fine until my sister tried to message me and my parents. It looked to me like she had just messaged me individually, and when I tried to send out a new group message with them all in it, I noticed it sent separate SMS messages to each person instead of a group MMS. And they didn't receive as a group message; it was all individual messages to them too. My first reaction was to uninstall Glowfly, but the damage was done. No matter what I've tried, this issue is persisting. I don't know if something messed up MMS settings on the network for me, or what, but even wiping and doing a clean install of roms (both stock and Sense) have the exact same issue, even if I don't restore anything with TIBU or install anything at all. The only thing I can think is that maybe it's pulling wrong MMS settings from Google, or it's something on the network acting screwy, but no one else is having this issue. Oh, and here's the weirdest part: I can still get MMS messages with pictures. So MMS is not flat-out broken. I just don't understand how it can persist through wipes and clean installs. Anyway, does anyone have any idea what could be happening?
Its not MMS, its not an included feature in 4.1, it got added in 4.2. Try Textra. Its in the play store. Has popups and group messaging built in. Super clean and stable texting app. My wife and mom have been using it on their firsts, and have had no issues at all. Hope that helps.
Sent from my Nexus 10 using xda app-developers app

[Q] Convert SMS to MMS?

Contrary to many threads I've seen all around the internet, my phone does NOT do this. My friend who is using the S4 can constantly keep typing and it will automatically change to one nice big MMS message after 160 characters. My HTC One (M7) however, does not do this. It sends all the messages separate, and most of the time, not even in the right order. How can I get it to automatically convert SMS messages that are over 160 characters to MMS? Thanks in advance!
What you are seeing is a feature of Touchwiz. Chances are you will need a messaging app capable of this.
Okay...any apps that immediately come to mind from anybody?... I looked up quite a few, but most were Wi-Fi centered IMing apps, not actual texting apps.
8sms can do it! (Been searching for this for hours and hours.)
An alternative I found is to add a subject, but everything I saw you have to do manually for each message.

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.
I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.
Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...
it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

Categories

Resources