Wi-Fi MAC Address: Unavailable - Captivate Q&A, Help & Troubleshooting

Hello,
the problem I've with this phone is that the wi-fi wont turn on, either the bluetooth.
So I tried different roms, stock 2.3.5, and then cm10.1.2 stable, and the same issue.
The last thing I tried was a simple one-click odin installation consisting in a super wipe plus the installation of a stock 2.3.5 firmware.
And here I am, facing the same problem. Actually when I go to "about phone", status, then I see:
Wi-Fi MAC Address: Unavailable
Bluetooth Address: Unavailable
At this point it seems like this is a hardware problem, and for that reason is more than welcome an oppinion in the opposite way

dionieins said:
Hello,
the problem I've with this phone is that the wi-fi wont turn on, either the bluetooth.
So I tried different roms, stock 2.3.5, and then cm10.1.2 stable, and the same issue.
The last thing I tried was a simple one-click odin installation consisting in a super wipe plus the installation of a stock 2.3.5 firmware.
And here I am, facing the same problem. Actually when I go to "about phone", status, then I see:
Wi-Fi MAC Address: Unavailable
Bluetooth Address: Unavailable
At this point it seems like this is a hardware problem, and for that reason is more than welcome an oppinion in the opposite way
Click to expand...
Click to collapse
EDIT: nvm just saw your other post.
Sent from my SGH-I747 using xda app-developers app

Yeah... they nor bluetooth nor wi-fi can't be turned on, actually the wi-fi in menu in settings looks "bold", like you can't move the switch, you know what I mean?
what if my captivate was shipped with a generic non-original battery cover and that's the thing provoking this issue? I'm saying this because battery covers shoud have some little metallic things on the back that improves the wifi, gps and bluetooth, am I right?

dionieins said:
Yeah... they nor bluetooth nor wi-fi can't be turned on, actually the wi-fi in menu in settings looks "bold", like you can't move the switch, you know what I mean?
what if my captivate was shipped with a generic non-original battery cover and that's the thing provoking this issue? I'm saying this because battery covers shoud have some little metallic things on the back that improves the wifi, gps and bluetooth, am I right?
Click to expand...
Click to collapse
Actually, they should work whether you have the back on or off. I never saw that problem before you and the guy mentioned it in the 4 years I've had this phone. It's quite odd.

BWolf56 said:
Actually, they should work whether you have the back on or off. I never saw that problem before you and the guy mentioned it in the 4 years I've had this phone. It's quite odd.
Click to expand...
Click to collapse
Also I found this:
near to the screw that is close to the sd card slot, there should be a copper pin coming out from a tiny hole. Every Captivate has that tiny pin of copper, that should match with a white spot in the back of the battery cover.
Mine doesn't have that tiny pin; there is nothing but a tiny hole in that spot.
So this is what happen when youg get a refurbished Captivate on eBay these days...

dionieins said:
Also I found this:
near to the screw that is close to the sd card slot, there should be a copper pin coming out from a tiny hole. Every Captivate has that tiny pin of copper, that should match with a white spot in the back of the battery cover.
Mine doesn't have that tiny pin; there is nothing but a tiny hole in that spot.
So this is what happen when youg get a refurbished Captivate on eBay these days...
Click to expand...
Click to collapse
Perhaps that's your problem. There might be a way to replace it.
You can try contacting Josh @ mobiletechvideos.com on that if you can't find the necessary info.

BWolf56 said:
Perhaps that's your problem.
Click to expand...
Click to collapse
I don't think this pin is the problem. Unable to turn on <something> usually means the system did not recognize the module during boot process. As it was mentioned already, Wifi/Blutooth on Captivate works fine with back door removed. Missing part indicates the phone was disassembled and someone attempted to repair something.

Val D. said:
I don't think this pin is the problem. Unable to turn on usually means the system did not recognize the module during boot process. As it was mentioned already, Wifi/Blutooth on Captivate works fine with back door removed. Missing part indicates the phone was disassembled and someone attempted to repair something.
Click to expand...
Click to collapse
I remember reading a thread a year or so ago about a guy who replaced that pin after having problem with his cappy. He had done it by himself though.
I might be wrong but what you suggest would come from the modem and/or kernel which seems to work fine on every other phone that runs CM.
It's a shot in the dark but it's what we got for now if you check what the other guy has tried so far (in the other thread with the same problem). Could be a good idea to ask that other guy if his phone still has the metal golden pin.
Sent from my SGH-I747 using xda app-developers app

BWolf56 said:
I might be wrong but what you suggest would come from the modem and/or kernel which seems to work fine on every other phone that runs CM.
Click to expand...
Click to collapse
I'm not sure either, not very familiar with phone software specifics. I'm a computer guy and in computers missing software controls means device not initialized. Kernel/modem software is fine, but there is something wrong with the hardware. I personally don't believe restoring the pin will fix the issue. On a good Captivate, even with this connection open (back cover removed), wifi/bluetooth works fine. A good repair guy have to take a look here and check all currents/voltages from SoC through amplifiers to antenna. Shooting in the dark is asking for more trouble. On the other hand there is no point to pay for shipping/repairs on a $90 device.

Val D. said:
I'm not sure either, not very familiar with phone software specifics. I'm a computer guy and in computers missing software controls means device not initialized. Kernel/modem software is fine, but there is something wrong with the hardware. I personally don't believe restoring the pin will fix the issue. On a good Captivate, even with this connection open (back cover removed), wifi/bluetooth works fine. A good repair guy have to take a look here and check all currents/voltages from SoC through amplifiers to antenna. Shooting in the dark is asking for more trouble. On the other hand there is no point to pay for shipping/repairs on a $90 device.
Click to expand...
Click to collapse
Good call.
OP, I believe your best chance is to try with mobiletechvideos or a electronic shop in your area.
If you ever find the problem/solution, please let us know so we can help others.
Sent from my SGH-I747 using xda app-developers app

Yes, I will! actually this thread had pointed out some interest, I'm saying this due to the over 200 visits it had in just a few days lol
Back to the topic, this phone definitely was disassembled because it was a refurbished unit bought from a big store on eBay.
This piece of.. hardware, cost me $89 by the way, and the only solution I got from the seller -as I'm overseas now and I can't ship it back without expending lots of money- was to get a refund for the half of the price...
So basically I got this $45 Captivate that only works for:
calls, sms, music, storage & camera
Still, I don't think that $45 is a good price of this piece of... hardware.
And yeah, now I'm convinced that the missing pin of copper it's not related to the wi-fi issue, actually that pins only exist to improve call reception as I was told by the seller.
Therefore, and after flashing many stock and non-stock roms through Odin & cwm respectively, I must conclude that this is a hardware issue.
So I'd like to know if any of you guys would drop me a link of a DIY for disassembling and replacing wi-fi hardware on a captivate, because I've another Captivate with a different issue: usb port broken, so I can take the good parts of both and create a fully working Captivate
let me know
peace
BWolf56 said:
Good call.
OP, I believe your best chance is to try with mobiletechvideos or a electronic shop in your area.
If you ever find the problem/solution, please let us know so we can help others.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse

BT/WIFI main logic in inside SoC, can't replace it. There are few external components you may check, but you need oscilloscope, good voltmeter, some special tools and advanced electronics repair knowledge. DIY repair in home conditions is not possible. I can send you the repair manual, if you want. One thing you can do is to repair the USB port on the other Captivate. It is doable, but you still need some equipment like vacuum pump, precise soldering gun, solder wick, good flux, etc.

install this app (Blade Wifi Fix)

Related

Removed both cameras!

I removed both cameras on the first day I got my Diamond. I've been looking through the service manual before and felt primed.
Beforehand I want to tell you I did this already to my Magician and my Hermes - easy like swinging compared to the following.
After nearly 2h everything was put together again (I spare you the dirty and sweaty details). Before I switched on again I already thought about posting here something like "don't do it... it's cumbersome". Ok, then I switched on.
Booting up just fine . Since I touched those sensitive antennae cables I tried my SIM-PIN, works. WLAN & BT, works. Navi (GPS) no signal!
During the next tremulous 4h I tried "everything". Cutting it short: there was a conducting patch grounding the GPS antenna cable . I pushed that cable 5nm (there's actually no room left within the housing - as long as the cameras are still in) below and it all worked again.
To sum it up: don't do it! I mean it: DON'T DO IT. If you're a reckless person - seek some other "joy".
Why am I posting in ROM dev.: Maybe someone has too much time and wants to save me some storage space and wants to cook me a ROM without camera stuff OR someone is in need of a tester for special software (e.g. 1st torch software for Magician needed the camera, my own software later on didn't need a camera and was much more lean and fast).
PS: If you still wonder why I actually did that -> company policy.
Dont know if i should laugh or cry... or go to bed -.-
Couldn't you just spray paint over the camera lenses or put scotch tape on them?
I don't know what to say... other than WTF!
@techdave: You'll be asked "R U carrying a camera-cellphone with U?" at the plant entrance. If the camera is "only" blinded they could get nitpicking and say there still is a camera. But I can "lordly" answer "No".
Chatty said:
@techdave: You'll be asked "R U carrying a camera-cellphone with U?" at the plant entrance. If the camera is "only" blinded they could get nitpicking and say there still is a camera. But I can "lordly" answer "No".
Click to expand...
Click to collapse
but now you can reply, no i have fully maimed my thousand dollar smartphone in honour of this company!
Wow, extreme measures!
racerx_ said:
but now you can reply, no i have fully maimed my thousand dollar smartphone in honour of this company!
Click to expand...
Click to collapse
Haha only temporarily, he can put them back when he quits because he gets sick of a Diamond with no camera.
@racerx_: Don't exaggerate. It's neither that expensive nor is it maimed (luckily). There's been always little use for these cheap CMOS sensors for me.
hey, do your company guards know that you can bring your cameras in separate pocket and then reassemble it back at the facility? ;-)
Carrying the cameras would violate company policies itself - no matter whether in conjunction with a suitable device or not. Technically you'd also bring a USB-Cam, LAN-Cam and whatever cam.
I've got nothing more than a usual cell phone with added holes. Would this be violating? Almost every cell phone has got bluetooth capability. So what about bluetooth cams? Ooops. Is every (BT-)phone now violating the above policy?
What are you on man? Whatever it is its kicking in awesome.
Chatty said:
Carrying the cameras would violate company policies itself - no matter whether in conjunction with a suitable device or not. Technically you'd also bring a USB-Cam, LAN-Cam and whatever cam.
I've got nothing more than a usual cell phone with added holes. Would this be violating? Almost every cell phone has got bluetooth capability. So what about bluetooth cams? Ooops. Is every (BT-)phone now violating the above policy?
Click to expand...
Click to collapse
I guess the policy is not to carry cameras, otherwise the policy would probably have been not to carry any communication device. Carrying a device with holes but with no camera's would be acceptable then. If not, you'd also have to remove the BT and the WiFi, since there are probably cameras out there that can communicate with BT or WiFi. If you are going to remove that, please take pictures (if you still can without the camera)? LOL
How did you move the GPS grounding cable a stunning distance of 5 nm? Is that cable fixed enough not to vibrate back while using the device?
I must say, I should go to sleep, did not cry, but felt a joy while reading your thread. Nice one! Thanx
Can we put a third camera on Diamond ?
Some pictures pls! Thanks!
drvdijk said:
...there are probably cameras out there that can communicate with BT or WiFi.
Click to expand...
Click to collapse
That was my argument already! If BT and/or Wifi are allowed, then should be mine as well.
drvdijk said:
How did you move the GPS grounding cable a stunning distance of 5 nm? Is that cable fixed enough not to vibrate back while using the device?
Click to expand...
Click to collapse
Well, 5nm were of course disproportionate. But yes, the cable is bendable. Although I wouldn't push it more than needed. Till now it didn't resume position because my device still knows where it is (although I don't know all the time).
drvdijk said:
I must say, I should go to sleep, did not cry, but felt a joy while reading your thread. Nice one! Thanx
Click to expand...
Click to collapse
Great. Let's see in a 1-2 years when I'm disassembling the brand new HTC [disclosed]... :-D
panosha said:
Can we put a third camera on Diamond ?
Click to expand...
Click to collapse
Where would you wanna do that? On the side? Two next to each other for stereography?
GSeeker said:
Some pictures pls! Thanks!
Click to expand...
Click to collapse
I'll see what I can do. But I'm not gonna dismantle my baby again (unless I'm forced to).
I would be lucky if we were allowed to use phones with *removed* cameras. We have to prove, that it was a cameraless device from the beginning (like in: go to shop, buy without camera). Not sure if there's a official (i.e. AT&T) version of the diamond without camera.
(oh, and I regularly disassemble my smartphones when they get sick, nothing to worry about)
i demand pictures! ...so where do you work? BAHAHHA
TauTau said:
I would be lucky if we were allowed to use phones with *removed* cameras. We have to prove, that it was a cameraless device from the beginning (like in: go to shop, buy without camera). Not sure if there's a official (i.e. AT&T) version of the diamond without camera.
(oh, and I regularly disassemble my smartphones when they get sick, nothing to worry about)
Click to expand...
Click to collapse
Yea, AT&T sells the Fuze with no camera. I guess you have to buy it through the business site or via phone though...
bigb252 said:
Yea, AT&T sells the Fuze with no camera. I guess you have to buy it through the business site or via phone though...
Click to expand...
Click to collapse
which is exactly where I can't get from germany But at least there's a minimal chance then on the bay

[Q] Cameras disassembly

Hey guy's
I need to remove the fornt and back camers from the device because i'm working in facility which prohibited to enter with camers.
I would like to know if the device will continue to function WITHOUT the camera module?
I mean, if I remove the camera modules from the device, will it function normaly?
Thanks!
good luck
do they even see you've a front camera?
Why don't you get an old crappy phone to use there and your sgs outside ?
Because I need to use some of the features of the device while working
Any1 can please answer my question?
Just tell them you removed it....its not like they will break your phone
Sent from my GT-I9000M using XDA App
I doubt anyone here will know.. If you are good with electronics, check the way they are connected to the mainboard. But realistically, you can only try it. Not sure if both cameras would be connected to a separate board though
I've broken down PDAs and smart phones over the years and even done a lens replacement and a camera module replacement on an iPhone. I can tell you right now the time cost and angst are not nearly worth the effort. For example the back case replacement on the iPhone 3G requires an almost complete tear-down of the device minus thankfully separating the glass screen from the digitizer and the LCD. I do not do this repair in my business because the cost and time is worth more then the device its self.
That all said, you have a unique situation that possible requires unique effort. If your company bought the phone for you I would say go for it, with approval of course.
Odd you would need the device but not allowed cameras... you designing a competing device? You wouldn't work in Redmond would you?
Alright enough teasing. Disabling or removing the modules might mess with so many other components or even the OS. Think of it as simple PC with a missing component, sometimes it wont boot without it, even though it seems completely unrelated to the core system. Without being on the design build teem of said device, its a crap shoot it would even run without the modules.
Removing the lenses might be a better option, as silly as that sounds. Just taking one apart is opening a crazy can of worms. And I seriously wish you luck.
Call Samsung and tell them your Q from James Bond maybe they will offer to help. Seriously, try the manufacturer, after they say up and down and over and over again that it will void your warranty, they might just help you.
This site is more about software development, mods and roms, then actual hardware work. Good luck though! And post pictures of the break down... ahhh... with a different camera, ...and not at work. ;-)
Just place some tape over the lens. =)
Sent from my SAMSUNG-SGH-I897 using XDA App
Why don't you use some paint?
Then you don't need to ruin the phone.
They can test it and it will not show anything.
Sent from my GT-I9000 using XDA App
well I guess that you should just dissable it http://www.careace.net/2010/06/09/disassembly-of-the-samsung-galaxy-s/ and remove the lens and tape the wires ..
Can I ask you a question. Are you a spy? Just kidding lol. Looks like you'll have to give this one a go yourself. It's not like people take there cameras out there phones to see if they will boot everyday. If you find out the answer please report back...
DamianGto said:
Why don't you use some paint?
Click to expand...
Click to collapse
Since paint would not be easy to remove, maybe your workplace would be ok with that? Would look ugly though.
Maybe buy a cheap phone for work and leave the SGS at home or in your car (if you drive).
You sparked my interest, ...I found a fairly good site with a break-down list with pictures and I think a video of the disassembly.
http://www.sprintdroids.com/forum/s...-galaxy-s-torn-down-extensively-detailed.html
Sorry about the jokes before, I just couldn't resist.
A hint on after tear downs, restart up procedures can be odd. The iPhone likes to be restarted up in recovery mode or it wont boot. And stay grounded! Use a grounding wrist strap. One static arc and it will fry any of the multitude of chips.
I have know idea about our Galaxy S's. Read study and Google it a lot. I did my best when I read about all the mistakes and failure people made, and there were many. Over time as this device becomes more popular it will have far more data on the web. Right now its so new not to many people are cracking the cases with being under warranties etc... Good luck and let us know how it goes.
Don
If you use right paint. Use waterbased paint.
You could easy removed it with car polish without damage the lens when you dont want it anymore.
Sent from my GT-I9000 using XDA App

Phone sometimes off (because I removed Google Apps? Or switched motherboard?)

Ok so I decided to remove all google related apps using console in recovery before booting into a freshly flashed ROM
First of all...the keylayout was all weird
As if it had not autodetected my tmobile keyboard (I have a rogers motherboard)...it was like that when I first put in the motherboard
So I rebooted into recovery and reinstalled google apps
I restarted and everything was fine.
I skipped signing in...
Then I removed all google apps from terminal emulator
And rebooted
It worked fine...everything was OK
But sometimes when I pick up my phone its off for some reason. I have to turn it back on.
Is this because I removed all google apps? Or is it just my motherboard flash memory getting worn out? Its the second phone it has been in...
Or is this because I have a rogers motherboard in a tmobile phone. Because there's one more thing I've noticed. With DangerSPL I boot into fastboot by pressing Call + Power. But with the 2708+ kernel spl Call + Power or Back + Power don't work. I have to go through Camera + Power then Back.
Hmmm...well I'm gonna leave it probably on adb logcat overnight and if it turns off ill see what's wrong
The roger's MoBo differs a little of the T-Mo one, starting by the KB layout.
You can check this wiki for some reasons to don't be using the 2708+ mod in Roger's MoBo, in section "Why not convert to a EBI0 Radio?": http://wiki.cyanogenmod.com/wiki/Full_Update_Guide_-_Rogers_Dream_EBI1
If you check on that same wiki, the Roger's version of G1 uses a 3.x radio, not the 2.x ones. If you install a 2.x radio on a Roger's... it will do some crazy things
By changing from a radio to another and all that, you'll not lose the avaibility to flash any of the roms that you're already using, the only thing needed to be changed is the kernel to use the apropiated specs of a Roger's MoBo.
Good idea to ckeck the logcat, and if u see some kernel hangs, it wouldn't be an bad idea to try with a 32A (Roger's) kernel and radio.
Hmmm well it didn't turn off
Logcat looked fine
Alls fine I guess
If anything starts going wrong I guess ill try
And maybe one day if I find a good reason to buy all the jtag tools ill fix my old one
frankdrey said:
...And maybe one day if I find a good reason to buy all the jtag tools ill fix my old one
Click to expand...
Click to collapse
I'll feel jealous if you do it... I can't buy that thing 'cause the place in the world that I live, and not having much money is a big trouble also
Wish you lot of fun if you get that stuff
Can't you buy it online?
And I'm short on money too (I'm only 15)
Hopefully it doesn't cost much
frankdrey said:
Hopefully it doesn't cost much
Click to expand...
Click to collapse
I don't think so, voltage regulators, soldier, so many cables needed, etc... it isn't just a cable USB-like, it's like 6 cables that must be soldered to the phone's MoBo, with electricity regulator and all that thing, kinda lab experiment thing xD!
And... who said I'm just short of money? Have to work to can at least live is a really common case here where I am. Not to mention have enough money conditions to buy electronics and PC's, it's kinda paradise here
Anyway, happy flashin' 'n playin' on ur phone
Do you have any issues with telephone or data service after changing the motherboard? I noticed the service manual calls for tuning the phone again after a motherboard change, so I wondered if it is really that sensitive or not. I have a broken phone with a good motherboard I wanted to use to fix another one with a bad motherboard, so I wondered if I could expect to run into trouble or not. Both are T-Mobile phones.
I would think just reflash radio, spl, and ROM and you're all good to go.
It works fine so far.
frankdrey is correct. i have gone threw 30+ g1s, i swap motherboard all the time (never a rogers into a ebi0 but im sure its ok) havent ran into any problems with the swap, but i always have rooted them and upgrade all about them. only real difference is that if for some reason you need to know the imei you cant look behind the battery but need to check in settings. common sense i know but just telling you the only difference i could see.
Thanks guys. I appreciate the real world experience, which is as I suspected. On the IMEI, I just moved the data sticker too. No trouble with GSM calls, or wifi. There's no 3G in the area though to check that.
PJK2011 said:
Thanks guys. I appreciate the real world experience, which is as I suspected. On the IMEI, I just moved the data sticker too. No trouble with GSM calls, or wifi. There's no 3G in the area though to check that.
Click to expand...
Click to collapse
Ah yes 3g probably will not work
Only 2g
3g works just fine, no difference in data speeds when swapping motherboards
demkantor said:
3g works just fine, no difference in data speeds when swapping motherboards
Click to expand...
Click to collapse
Oh alright
I think its tmobile only
I'm not sure but I remember hearing that the rogers antenna....
Oh wait...were only switching the motherboard
The antenna is separate
Well then nevermind...
Thanks. Both motherboards are T-mobile.
PJK2011 said:
Thanks. Both motherboards are T-mobile.
Click to expand...
Click to collapse
Oh then it definitely will be fine

[Q] Wi-Fi, on this phone is it any good?

Since day one I have had poor wifi on this phone. It has been repaired by Samsung which has made it slightly better. I was told over the phone that a new sim card holder was fitted and a new wifi antenna.
Am I asking too much to get decent reception if my router is upstairs and I am trying to get a connection downstairs almost directly beneath the router. Every other item in the house, laptop, HTC Sensation, Blackberrys, Apple laptop, etc etc works fine in the same spot that I`m trying to use the Galaxy.
Is the wifi performance of the standard S3 and the i9305 to be accepted as being poor?
My wifi extends to 300 metres in any direction so I can use my mobile in the garden, garage and in the neighbours house.
Using a GT9305 lte
Raistlin1158 said:
My wifi extends to 300 metres in any direction so I can use my mobile in the garden, garage and in the neighbours house.
Using a GT9305 lte
Click to expand...
Click to collapse
Thanks mate, looks like its going back for its fourth repair attempt
Have you tried changing channels on you router, that may help...
Think I did try that a while ago. But I also have an access point downstairs behind the TV and it struggles to connect to that.
I`ve just bought a Netgear N900 which is supposed to be a more powerful router but its a cable router, I have ADSL. I just have to work out how to get it to work with my modem. But that doesn`t solve the problem if I`m out and about in places with free wi-fi
Looks like it's a widespread problem with S3s. Any number of changes on router or phone won't be of help.
Just found this thread where a lot of people are complaining - link below. I sent my phone for repair and all Samsung did was to reinstall the firmware. Fed up with this phone.
http://code.google.com/p/android/issues/detail?id=36993
Sent from my GT-I9305 using xda app-developers app
Not relevant to the 9305 as we don't run Android 4.0.4.
I faced similar problems with my phone as well.
However a device which am using to view from another room the cable TV seemed to be causing interference with my wifi network.
Changing the channel on that device fixes my problem which appears from time to time.
Sent from my GT-I9305 using xda app-developers app
Raistlin1158 said:
Not relevant to the 9305 as we don't run Android 4.0.4.
Click to expand...
Click to collapse
Initial comments talk about 4.0.4. but read latest comments at the bottom. These wifi problems persist in Jelly Bean update too.
Sent from my GT-I9305 using xda app-developers app
davemazo said:
Thanks mate, looks like its going back for its fourth repair attempt
Click to expand...
Click to collapse
There should not be a 4th attempt. According to samsung uk. If the phone has been serviced 3 times unsuccessfully then they are obliged to give you a new phone. Seek justice that way.
My wifi is working ok at the moment
vasp3690 said:
There should not be a 4th attempt. According to samsung uk. If the phone has been serviced 3 times unsuccessfully then they are obliged to give you a new phone. Seek justice that way.
My wifi is working ok at the moment
Click to expand...
Click to collapse
Thanks mate, I`ve heard that before. The first "repair" was by Orange, all they did was look at it. The second "repair" was done at a local Samsung repair shop, all they did was update software which I had already done to 4.1.2. The third "repair" was done by a repair centre designated as "Level 3" by the aforementioned shop, which I believe is in Norwich. So I`m not sure if the first 2 repairs will count towards Samsungs definition of 3 repairs.
I`ve just spoken to them and another return envelope is on its way to me. I`ve had this piece of junk now for 3 months and I am seriously getting cheesed off, thank God for my old HTC Sensation
Go back to Orange and quote :
Under the Sale of Goods Act goods must be:
•as described
•of satisfactory quality
•fit for purpose - this means both their everyday purpose, and also any specific purpose that you agreed with the seller (for example, if you specifically asked for a printer that would be compatible with your computer)
Goods sold must also match any sample you were shown in-store, or any description in a brochure.
Under the Sale of Goods Act, the retailer must either repair or replace the goods 'within a reasonable time but without causing significant inconvenience'.
If the seller doesn't do this, you're entitled to claim either:
• a reduction on the purchase price, or
• your money back, minus an amount for the usage you've had of the goods (called recision)
If the retailer refuses to repair the goods, and they won't replace them either, you may have the right to arrange for someone else to repair your item, and then claim compensation from the retailer for the cost of doing this.
I'm also not pleased by the WiFi performance of my i9305. When I'm like 4-5 feet away from the router, there is no problem connecting. However, when I'm like 15-20 feet away, I get the error "incorrect password" "authentication error occurred". Very strange ! What's more, when I connect to the WiFi near the router, I can move around all the rooms and still have a stable connection.
Tried already :
flashing new custom Roms
the forget and reconnect trick
*#0011# trick
deleting the .cid.info in the data directory
For the rest, I'm quite satisfied of my i9305 (previous phone was an iPhone 4)
Raistlin1158 said:
Go back to Orange and quote :
Under the Sale of Goods Act goods must be:
•as described
•of satisfactory quality
•fit for purpose - this means both their everyday purpose, and also any specific purpose that you agreed with the seller (for example, if you specifically asked for a printer that would be compatible with your computer)
Goods sold must also match any sample you were shown in-store, or any description in a brochure.
Under the Sale of Goods Act, the retailer must either repair or replace the goods 'within a reasonable time but without causing significant inconvenience'.
If the seller doesn't do this, you're entitled to claim either:
• a reduction on the purchase price, or
• your money back, minus an amount for the usage you've had of the goods (called recision)
If the retailer refuses to repair the goods, and they won't replace them either, you may have the right to arrange for someone else to repair your item, and then claim compensation from the retailer for the cost of doing this.
Click to expand...
Click to collapse
Thanks again mate.
I went back to Orange about 4 weeks ago after their abysmal attempt at repairing it. Had some strong words with somebody in a repair centre over the phone there. Despite the shop manager agreeing with me that it was faulty all they would do was repair it again. Thats when I decided to bypass the monkeys and go to the organ grinder ie Samsung, but I don`t seem to be having much luck with them either yet.
I`m not letting this go. Both Orange and Samsung will be getting a strongly worded letter from me soon. I may even contact my credit card company and try to claim a refund from them.
Definitely sounds like a problem with that particular phone.
I used to have an S2, and when I was in the bedroom, about 15 feet away from the router in the living room (through a wall), it wouldn't ever connect to Wifi.
With my new S3, it connects every time, so I'm really impressed with the power of the WiFi in it.
davemazo said:
Thanks again mate.
I went back to Orange about 4 weeks ago after their abysmal attempt at repairing it. Had some strong words with somebody in a repair centre over the phone there. Despite the shop manager agreeing with me that it was faulty all they would do was repair it again. Thats when I decided to bypass the monkeys and go to the organ grinder ie Samsung, but I don`t seem to be having much luck with them either yet.
I`m not letting this go. Both Orange and Samsung will be getting a strongly worded letter from me soon. I may even contact my credit card company and try to claim a refund from them.
Click to expand...
Click to collapse
The orange repair attempt doesn't count unless they sent it to samsung. Any samscung repair shop is counted as a repair attempt even if a guy just looks at the phone and gives it back to you saying its ok.
Call customer service and let them know and through 'mu samsung' make sure that you intent following the more recent attempt they will do, if the phone is not satisfactory you will initiate the sequence of a replacement. They told me in the past that customer service reviews all communication and they decide what needs to happen. They even may have to have the phone checked independently.
On a similar matter I had I didn't end up replacing mine because I eventually sold it. Although I could have gotten a new phone for a problem that even samsung was not aware that its a firmware problem!
I'm thinking that the Android has a problem with WiFi authentication. Try unprotecting your wifi for a bit and see if it connects.
If it does, use WPA2-Personal. It's decent enough defense for home which means the data is easier for the phone to read.
Reading the google thread about how some people can get WiFi working on McDonalds and Hospitals (public places) seems to me that they have set their home security networks a little too strong, and the phone isn't working well enough to handle this issue.
Which is annoying, really.
Of course, if it doesn't even connect even if you have no password on your WiFi, then the WiFi in the phone itself is broken.
Snowstormzzz said:
I'm thinking that the Android has a problem with WiFi authentication. Try unprotecting your wifi for a bit and see if it connects.
If it does, use WPA2-Personal. It's decent enough defense for home which means the data is easier for the phone to read.
Reading the google thread about how some people can get WiFi working on McDonalds and Hospitals (public places) seems to me that they have set their home security networks a little too strong, and the phone isn't working well enough to handle this issue.
Which is annoying, really.
Of course, if it doesn't even connect even if you have no password on your WiFi, then the WiFi in the phone itself is broken.
Click to expand...
Click to collapse
Just checked and mine is already set to wpa-personal but I`ll try later and turn off security altogether and see what happens
EDIT*** Turned off security and it makes no difference
Its going off today for its third repair attempt, the pre paid bag has just arrived, we`ll see what it comes back like. I suspect it will be exactly the same

How to recover a hard bricked Nexus 6

I flashed Android N Preview as a secondary ROM using MultiROM, everything worked perfectly, no issues what so ever.
After a day when I was listening to music using Spotify the phone suddenly switched of abruptly with battery over 90%
Since then I couldn't able to switch on the phone again.
No bootloader, no Recovery, Its not booting at all. No response from the phone.
I think it is dead.
Changed the Battery to new one.
Not worked. No sign of anything.
When I plugged in the charger the LED light is on, but I don't think its charging phone is not warm while it is plugged in.
In fact it felt like so chill.
So, I don't know how to recover my phone.
BTW, the phone's bootloader unlocked, rooted stock ROM as the primary one.
Any help would be highly appreciated.
Thanks guys.
Did you try to press the power button for 15-20 seconds? That's a weird problem.
The same happened to me.,and my phone is stock and locked. Its bricked. Nothing we tried helped
Sent from my Nexus 9 using Tapatalk
how do you change the battery on a nexus 6?
kidhudi said:
how do you change the battery on a nexus 6?
Click to expand...
Click to collapse
the back plastic sheet is held on with adhesive, I would apply heat first then work it open with a tool like isesamo or maybe a thin credit card or guitar pick. underneath there are 20 torx iirc can't remember size and another plastic shell with many holes in it. this cover, the wireless charging coil, and battery are adhered together i think and there are two small rubber covers for the power button (top) and battery (bottom). remember to disconnect your ribbon cables and treat them carefully.
the real problem imo lies in reassembly. i have repaired many and never feel they are the same as they came from the factory mostly because the back cover doesn’t re-adhere well. invest in some quality 3m adhesive, even a pre cut if you can manage.
Yeah done everything I have in my power nothing works.
Asked service center to check they said the phone is dead.
To get it repaired it will cost 3500 for me, they said.
Damn it.
Don't know what to do.
Now they said that the motherboard is dead, I need to change it inorder to get it work again.
Is it possible like this kind of problem occurs?
I was in Android N listening to Spotify
Putting a pre release OS on a phone, especially using a hack like multi rom, was indeed a recipe for disaster..
I'm certain that your partitions somehow got corrupted, and that results in a un bootable phone
Hopefully, someone reading this thread, who is thinking about doing something suicidal like that will learn from your mistake, but your phone is toast, unless you can get it J-Tagged, which might not even be available for your N6
I've heard the term j-tag a lot before. What does that mean
mikeprius said:
I've heard the term j-tag a lot before. What does that mean
Click to expand...
Click to collapse
http://www.brickedmyphone.com/products/jtag-unbrick-service/
http://easy-jtag.com/
My phone is officially dead. Service center said that the motherboard is weak and is impossible to repair and only fix is to replace the whole motherboard to a newer one. That would cost me a lot like i could get a new for it and they even suggested me to exchange this phone to a newer one.
And now i got Nexus 6P and I love it so much.
But God i really miss my Nexus 6.
Thanks for the help and suggestion here.
Long live xda.
I couldn't resist to unlock bootloader. Flash multirom and stock root and xposed.
That's the heaven, i can't live without.
I have done it all after i opened the 6P from its box. Lol.
May be i am fastest one to do it.
Thanks xda and friends from it.
Sent from my Nexus 6P using XDA-Developers mobile app

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