I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
offwiththeface said:
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This actually sounds like a great, thanks , but before sending it out I think I would like to try other solutions since it would suck to not have my phone for 2-3 weeks. Also, how long did the whole process take for you? (Sending it out, "repair", and getting it back)
This happens to a guy in another thread. He fixed it by leaving it in the wall charge until the red LED turned on, it took 4 days on the charge.
Hey it actually only took about 1week take it back to your carrier have them send it for you. I also heard about leaving it on the charger for a long time I tried over night and it didn't work the next thing I did was send it to "repair" but if you have the patience leave it on change for a few days first
Sent from my HTC One using xda app-developers app
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I have a Verizon HTC One exhibiting the exact same symptoms. The battery went dead after a long day and it will not turn on or charge. I have held the proximity sensor in bright light while powering on and while holding both vol up and power. Neither seemed to change the problem. How bright of a light are we talking? Thanks in advance. I am also curious why this works....
Maby i can help^^
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
I lost my phone in the water today and it worked well until i got home! then my htc one started to blink the back and home button, then it just turned off by it self! i tryed very thing!! holding the power button, power button and vol down, directt light to the proximity sensor and power button and vol down but it didnt work....
Then i tryed to connect it to my computer and pressed the power button, the mobile turned on but it failed a cupple of times!! tryed a cupple of times and then suddently everything worked fine!!! ( done **** up the power button, i pressed it so hard and many times i have to press hard to turn the phone on and of-.-) anywayes TRY CONNECTING TO COMPUTER!!
Other small thing i did - took the sim card out and in again..... Thanks for reading.! sry for the bad english^^
this is a **** painfull thing since i got my phone just jet! and i got alot off stuff in it, so i hope it helped!!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
Another +1 for bright light power button + vol down
Unrooted HTC one on ATT
ryan00793 said:
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
Click to expand...
Click to collapse
Its so that if the phone is in your pocket it won't start up as the proximity sensor detects the phone is in your pocket so tells it not to start up. Sometimes the sensor doesn't work as it should and needs a really intense light to overwhelm the sensor and let the phone start up.
Bobbie
Put it under a desk lamp!
I had the same exact problem. My phone couldn't turn on after it reached 0% and there was no orange light when charging. I put the phone right under my desk lamp and held the power button for 15 seconds and it turned on. Thought people were just trolling... The battery was at 1% when it turned on. I already left the phone in wall charge overnight. Guess it was not charging very well. Thanks for coming up with this solution!
It worked!!!
WOW The light over the sensor worked for me too!! I'm glad I came to this forum first!!:laugh::laugh:
Doesn't work for me
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
inferno7799 said:
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
Click to expand...
Click to collapse
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
n1234d said:
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
inferno7799 said:
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
Click to expand...
Click to collapse
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
danielr18 said:
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
Click to expand...
Click to collapse
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
inferno7799 said:
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
Click to expand...
Click to collapse
Well, since you're under warranty, doing anything else just doesn't make sense. And using jtag would require you to open the phone, and trust me, you don't wanna do that to this phone.. Just out of curiosity, what are the first 5 digits of your serial no?
Sent from my HTC One using Tapatalk
Related
I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Phazd said:
I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
Click to expand...
Click to collapse
richieroo said:
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
This doesn't seem to be the situation I'm having but thank you anyway. +Thanks.
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
flip4life39 said:
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
Click to expand...
Click to collapse
Yes, that is exactly what is happening. I tried what you said but it is not working. My phone won't go into Hboot.
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
Thank you, this method you gave me fixed my issue. +Thanks.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
I tried your method.. And when you said to tap the home button several times... It never stops vibrating.. It just keeps going.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
OK I get what you have to do now.... but it wont work... I plugged in my charger.. The light would go for 5 sec. then I would touch the buttons and they vibrate.. So I tap the home button constantly. And the orange light didnt come back up.. HELP! PLEASE!
help the charging light doesn't come back again.. vibration has stopped.. but still no charging light
help pleaseeee
Try different battery fully charged and see if your phone turns on. It it does then plug your phone for charging and see if charges.
Try connecting your phone with usb cable in computer and see if your computer recognize the phone.
there can be three issues.
1. Your battery is dead and won't charge
2. Your charging port on phone is not working
3. your phone backlight is not working.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
pinkmini said:
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
Click to expand...
Click to collapse
I hope someone resolves this issue, I've messed with lots of phones. But this is really weird. But I got the same problem where all that happens is that there is backlight on but no boot IMG no HTC logo, no bootloader, recovery. Completly non responsive. At first it wouldn't even power on until I would unplug from a power source. Whether it was unpluging the charger or removing the battery. That's when the backlight would flash. All this happened in the process of flashing a PH39IMG.zip
Is there no other fixes for this? Anyone? Please
pinkmini said:
Is there no other fixes for this? Anyone? Please
Click to expand...
Click to collapse
I once got stuck on the HTC screen (White background) and found out I could access the device in adb.
So, connect your phone to your pc and check if you can access it from adb (adb devices). If you can try get to the bootloader from here and see what happens (adb reboot-bootloader)!
And if you can access bootloader,
>If you need to get back to stock, get your carrier RUU, put rom.zip from it in an external sdcard and use reboot into hboot again, OR
>if you need a custom ROM unlock bootloader, flash a custom recovery (TWRP is cool) and you may use TWRP to install your ROM
I hope this helps... lets know...
I did mention I cant get it to recognize the phone. So no adb I tried all that before posting. Im afraid im just dead
So I am having the same problem. I eventually got it on yesterday but I turned off my phone and I am back to square one. Would using the vivid toolkit work to reboot to hboot? or am I stuck like this until i replace battery?
4 hours later I am back on!! never turning this thing off again
Had the same problem and just left the at&t store and its the battery. Once he exchanged batteries it worked fine
Sent from my HTC PH39100 using xda app-developers app
Hey guys,
I left my HTC One to charge and when I tried to unlock it, it wouldn't respond. Right now it's a blank screen, the red LED is on even when I unplug the phone, and the hardware buttons are lit. I've tried to restart the phone by holding the power, holding power + volume down, but nothing is working. Device isn't showing up under adb or fastboot devices. What is going on? How can I fix this?
Help me out. Thanks!
-Coby
Edit: Recently this has been happening to my phone frequently, but I am usually able to get it to restart doing the methods said above. This is the first time I can't get it to do anything.
Put it under a stronger light and longpress power + vol-
Try this
I was actually searching through old threads and found that same answer and tried it. I can't believe it worked! Thanks! Why does this happen though? And will this hopefully prevent it from happening later on?
Are you rooted with a custom rom?
However, idk why it happened
Guich said:
Are you rooted with a custom rom?
However, idk why it happened
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Click to collapse
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
COBYATCH said:
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
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Click to collapse
:good:
Strange that you had this issue, but :good:
Guich said:
Put it under a stronger light and longpress power + vol-
Try this
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Click to collapse
Why the stronger light? Im confused! :cyclops:
This has worked for me a ton of times too, I guess it must just trigger something with the light sensor the phone has and wakes it up.
TwinAdk said:
Why the stronger light? Im confused! :cyclops:
Click to expand...
Click to collapse
It's a tips
Maybe the light sensor is always on...
Sent from One with Tapa4
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
kungfudavie said:
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
Click to expand...
Click to collapse
Can you please give me a little bit more details?
I have exact the same issue: The battery ran out completely, then I can't charge it or turn it on.
I have tried
1. with charger connect to outlet, power + vol-
2. with charger connect to PC, power + vol-
3. under desk light, without charger connected, power + vol-
Nothing worked for me.
Some questions:
- Should I connect the cable when I attempt to turn on the phone?
- Is normal desk fluorescent light "bright enough"?
- Should I move the phone under the light first then press the button, or the other way around?
Thank you for your help!
i have the same problem in my htc eye. i tried your solution. but it won't worked for me. phone still on blank screen and red light is on. how can i fix it?????
So here's what happened: Today I was using my phone and all of a sudden it froze. It froze when I plugged it in to charge when I was on my main screen. I unplugged it and pressed the power button to turn the screen off but nothing happened. I pressed and held my power button for about 10 seconds and the screen shut off but now nothing is responding. I pressed and held to power button down for 20 sec and I get no response. I press and held the power and volume buttons for 4 or so minutes and I still get no response. I get no charge light when plugged in. It seems as though my phone is dead, any help in confirming this would be nice but tomorrow I might travel to the nearest BestBuy to start a claim to get a new phone. I have there fabulous insurance which is a very nice thing to have.
OK this phone is working again! It froze around 6 pm tonight and now 4 hours later its working. I may still turn it in to get replaced due to a previous incident that killed my IR port from transmitting. I just don't want to run into this problem again.
Phone dead?
Tsvallette said:
So here's what happened: Today I was using my phone and all of a sudden it froze. It froze when I plugged it in to charge when I was on my main screen. I unplugged it and pressed the power button to turn the screen off but nothing happened. I pressed and held my power button for about 10 seconds and the screen shut off but now nothing is responding. I pressed and held to power button down for 20 sec and I get no response. I press and held the power and volume buttons for 4 or so minutes and I still get no response. I get no charge light when plugged in. It seems as though my phone is dead, any help in confirming this would be nice but tomorrow I might travel to the nearest BestBuy to start a claim to get a new phone. I have there fabulous insurance which is a very nice thing to have.
Click to expand...
Click to collapse
I'm also having a similar issue with my One.
Issue: Phone was streaming internet audio while on the charger, charging overnight (this is something I routinely do). Unplugged phone from charger, phone running ~ 98 degrees F. Audio stopped. Pressed power button and no response. The phone will not turn on. It appears the phone is dead.
Tried the following troubleshooting steps:
1. Long press power for 10-15 seconds. No response. No capacitive button light flash. No LED response.
2. Long press power for 10-15 seconds near a bright light. No response. No capacitive button light flash. No LED response.
3. Press power for 4-6 seconds. No response. No LED response.
4. Plug into charger. No response. No LED response.
5. Plug into computer. No response. No LED response. No device recognition.
I'm assuming my phone is dead but confirmation would be helpful.
I also wanted to see what people's experiences were with retrieving data from dead phones since I have all my apps etc. backed up on internal memory with TB. Backups are encrypted so I'm less worried about data theft, but I would like my info back for convenience purposes.
Other details:
Firmware: most recent for 4.3
Rooted, S-Off
Rom: ViperRom 3.5
Recovery: TWRP 2.6.3.0.
Please let me know if you need any more information from me or if you guys have any insights.
fatehavoc said:
I'm also having a similar issue with my One.
I unplugged it yesterday morning and went to turn it on and nothing. The phone will not turn on. I've tried holding the power button and the capacitive buttons do not flash. I've tried holding the power button with the sensors near a bright light and this also failed to work. I've plugged into a charger and no LEDs or response. I've plugged into a PC to see if ADB might work but nothing is detected.
I'm assuming my phone is dead but confirmation would be helpful.
I also wanted to see what people's experiences were with retrieving data from dead phones since I have all my apps etc. backed up on internal memory with TB. Backups are encrypted so I'm less worried about data theft, but I would like my info back for convenience purposes.
As an aside I'm running most recent firmware, rooted, S-Off, and running ViperRom 3.5. Please let me know if you need any more information from me or if you guys have any insights.
Click to expand...
Click to collapse
Connect it to a PC and see if it shows QHSUSB_DLOAD your phone is bricked, probably dead motherboard. I'm starting to think that the One is a very defective phone, since there are many threads filled with dead phones and it's not even 1 year old. This is not good
Sent from my HTCONE using Tapatalk
elvisypi said:
Connect it to a PC and see if it shows QHSUSB_DLOAD your phone is bricked, probably dead motherboard. I'm starting to think that the One is a very defective phone, since there are many threads filled with dead phones and it's not even 1 year old. This is not good
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
Thanks for the advice. Connecting to my PC and looking at Device Manager, I'm not seeing the device at all.
A few notes: Running Windows 7 64-bit, local Administrator privileges, HTC drivers have been installed (I've run ADB and FASTBOOT commands from the machine before). I've also checked viewing Hidden devices in Device Manager with no luck.
Any other thoughts?
fatehavoc said:
Thanks for the advice. Connecting to my PC and looking at Device Manager, I'm not seeing the device at all.
A few notes: Running Windows 7 64-bit, local Administrator privileges, HTC drivers have been installed (I've run ADB and FASTBOOT commands from the machine before). I've also checked viewing Hidden devices in Device Manager with no luck.
Any other thoughts?
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Click to collapse
Seems like it's a hrdware issue. If nothing works I'm afraid your phone is dead and all you can do is send it to HTC. Good luck keep us posted
Sent from my HTCONE using Tapatalk
Appreciate the help. I'm checking different USB cables as a last ditch effort, but likely will be in touch with HTC. I'll update with results.
The general consensus seems to be that certain phones shipped with faulty heatsinks. Since they can't dissipate the heat, it all builds up and fries the motherboard. My guess is that's what happened.
Sent from my One using Tapatalk
Quick update - I have TEP on my account with Sprint. Took to the Sprint store, they could not power on the phone. The tech's guess is that the battery was somehow disconnected from the phone, he said mobo issues typically give some type of error instead of no response at all.
Got them to replace the unit free of cost, just need to ship back my old device. Thanks for the help and insight everyone.
I'm glad for you. Strange though how the battery got disconnected with all that glue they put in these phones
Sent from my HTCONE using Tapatalk
I don't know what to do now, I'm feeling depressed just by thinking about my problem. Okay, so just to give ya the backstory (nothing big), my phone's battery died when going home to the gym (automatically shut down), didn't think much about it. I got home, after awhile, I plugged in my HTC One into the charger and it wouldn't charge at all!!! :crying: Never happened to me before, I'm running on the latest TWRP, and on the Google Edition rom. Now on to what I did next.
I tried just leaving it on there for a few hours, NOT A PEEP, no LED light, nada just completely dead. Then I plugged it into the laptop USB port, it doesn't recognizes the device but it did install a driver too (forgot what it was called though). And the computer does indeed recognizes the device's existence cuz I hear the computer make that sound when you hook it up to the computer. Also in the the Devices and Printers on Windows 7, it either says Unknown Device or USB Input Device depending on what USB port I hook it up to. And after a few hours charging from the PC, the LED light did come back but only the low battery is dead pulsing (dunno what else to call it lol, its not the solid LED light). And it only does it for a few minutes, goes away then repeats. So does that mean there is some glimmer of hope? I've tried holding the Power button for a minute or 2, nothing. Power button + Vol Up? Nope. Power button + Vol Down? Nope. Do all of those while the LED light is pulsing? Nope. When its completely black? Nope.
So what can I do?! I can't claim warranty because I bought this off Craigslist (plus I'm rooted, so that would be moot anyways), can someone help this depressed as heck man? Its like I'm watching my best friend die slowly. :crying: lol. Sorry if it was a long read, just wanted to put everything in OP, would appreciate the help!
NumairRana said:
I don't know what to do now, I'm feeling depressed just by thinking about my problem. Okay, so just to give ya the backstory (nothing big), my phone's battery died when going home to the gym (automatically shut down), didn't think much about it. I got home, after awhile, I plugged in my HTC One into the charger and it wouldn't charge at all!!! :crying: Never happened to me before, I'm running on the latest TWRP, and on the Google Edition rom. Now on to what I did next.
I tried just leaving it on there for a few hours, NOT A PEEP, no LED light, nada just completely dead. Then I plugged it into the laptop USB port, it doesn't recognizes the device but it did install a driver too (forgot what it was called though). And the computer does indeed recognizes the device's existence cuz I hear the computer make that sound when you hook it up to the computer. Also in the the Devices and Printers on Windows 7, it either says Unknown Device or USB Input Device depending on what USB port I hook it up to. And after a few hours charging from the PC, the LED light did come back but only the low battery is dead pulsing (dunno what else to call it lol, its not the solid LED light). And it only does it for a few minutes, goes away then repeats. So does that mean there is some glimmer of hope? I've tried holding the Power button for a minute or 2, nothing. Power button + Vol Up? Nope. Power button + Vol Down? Nope. Do all of those while the LED light is pulsing? Nope. When its completely black? Nope.
So what can I do?! I can't claim warranty because I bought this off Craigslist (plus I'm rooted, so that would be moot anyways), can someone help this depressed as heck man? Its like I'm watching my best friend die slowly. :crying: lol. Sorry if it was a long read, just wanted to put everything in OP, would appreciate the help!
Click to expand...
Click to collapse
try this http://forum.xda-developers.com/showthread.php?t=2301007
moha_moha20106 said:
try this http://forum.xda-developers.com/showthread.php?t=2301007
Click to expand...
Click to collapse
Thank you for responding. Yeah, I tried those 2 steps, so far no good. I'm just very confused because when I charge the One by my PC, the LED orange light just blinks for awhile then goes away, then the cycle continues, does that mean the battery isn't 100% completely dead? god I'm so confused and sad at the same time lol.
This seems to be happening with TWRP 2.7.x. If you can possibly flash a different recovery you may resurrect your phone...
Sent from my HTC One using xda app-developers app
NxNW said:
This seems to be happening with TWRP 2.7.x. If you can possibly flash a different recovery you may resurrect your phone...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
How can I flash anything when the phone wont wake up? ugh, the only hope I'm getting is that the LED is blinking from time to time, meaning there's at least something going on.
Anyone else?
Anyone? I guess theres nothing else to do huh?
*If* twrp 2.7.0.0 caused your issue (which is hard to say since we don't know which recovery you are using) then somehow you have to overwrite the recovery in fastboot.
The phone needs to be able to boot into HBOOT and then go into fastboot. the battery will have to have enough charge for the recovery flash to succeed.
i honestly don't know the next step for your case, maybe someone else can help.
Sent from my HTC One using xda app-developers app
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
achilles71753 said:
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
Click to expand...
Click to collapse
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
alray said:
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
Click to expand...
Click to collapse
But how can it be concluded that my phone has hardware damage if I haven't done anything to it?? My phone's still under warranty..
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
intenman1 said:
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did try that as I specified above, held the device with Vol Up + Power, Vol Down + Power under a bright CFL light (tube), no response.
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
mrao said:
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks.. Will try that too.. And no..I remember coming back and taking it out of my bag..
Nothing has worked. I really don't seem to have any choice now but to give in the phone for repair.