[Q] Ativ S problems: random restarts & program list appearance - Windows Phone 8 Q&A, Help & Troubleshooting

Hello,
I have an Ativ S GT-I8750 and i have the following problems:
1) It restarts randomly (only every Saturday so far, which I find strange).
Sometimes it restarts only one time, other times it restarts 3 times in 4-5 hours, etc.
I suspect one of the installed programs is causing it, but i am not sure which one.
I have reset the phone and re-installed the apps but nothing changed.
OS version:8.0.10327.77
firmware revision:2424.13.5.1
hardware revision:15.15.1.0
radio software version:2424.13.5.1
radio hardware version:0.0.0.800
Bootloader version:13.04.19.21
Chip soc version1.5.32
Is there a way to find out what is causing the restarts?
2) Today, after the last random restart, the program list appearance changed.
It changed from list A to list B (check attached images)
I really hate the latter version. I uninstalled several apps in order to make the list shorter, so it would return to its initial state, but it did not.
Any ideas how to remove the initials from the apps list?
Thanks

Have you tweaked the phone at all (interop-unlock, etc.)? That shouldn't cause the problem, but if it did we would need to know.
There's a way to pull some diagnostic logs off the device using the Diagnosis app, but I can't help you interpret them.
Not sure what's up with the icon shrinkage; that's just weird. As for the jump list, it appears when you have a minimum number of items (45?) in the list - this includes email accounts and such - and there's no official way to get rid of it short of hard reset. In practice, I'm pretty sure that state is controlled in the registry, though. In any case, given the massive speed-up in how quickly it lets you navigate the list (tap any of the heading letters, then tap the first letter of the app you want to launch and it skips to that part of the list) it's not something I've ever tried to get rid of. Once you have a hundred or so apps installed, operating without it will seem impossible.

No tweak whatsoever.
The icons did not shrink, i pulled these images off the web just to show the change in the app list.
I do not use that many programs, so that is why i do not like the jump menu.
Thank you for your time and keep up the good work!

Related

Autostarts (Must HAVE)

Hi fellow XDA'rs.
As most you probably know, the way android and most os's works, every time you start up your device some/many apps startup with it.
This certainly bogs things down on startup but also in the long run when they stay resident idling in mem.
Android allows apps to register for events that are then started whenever triggered.
For example, on my phone prior to getting this app, everytime I pressed the camera button Camera, SMS commander (WTF), ChompSMS (WTFF), and Snaphotopro ran code. I could even see it happening in a task manager.
Sometimes apps stay in memory indefinitely after doing something irrelevant to their function like clicking camera/downloading something .
So I disabled everything except my main camera and everything still works the same, but ONLY SnapPhoto runs code and uses memory.
The real place i think autostarts shines is that it not only allows you to selectively disable what starts on boot, but also control what happens on every event.
It's on the market for like 98cents or some crap, and I REALLY think we should support the dev for this top-notch app.
It does way more for me than overclocking etc.. and i'm not advertising LOL.
What do you guys think??
Stock Apps that May Be Unsafe To Disable
Messaging (Disabling Is Known To Hinder SMS-Retrieval)
Google Talk (Disabling Is Known To Cause Trouble with the Market)
Stock Apps That Appears to be Safe to Disable
Maps (Disabled on startup without issues)
Clock (Disabled on start without any issues thus far)
Camera (Disabled Stock camera from running when camera button is pressed without issue)
Pico TTS (A text-to-speech thing that runs code every time an app is installed Disabled without issue)
MP3 Store (Runs code whenever an app is replaced, disabled, no issues)
i used it before, but i noticed that if you disable some apps on startup, it will make those apps not function anymore. for example, i remember i disabled the default message app and a bunch of other "normal" apps, and then i would not get any SMS anymore or some of my apps stopped loading. also even after you uninstall the app, it would not return to normal. they listed this as a bug for the version i tried so i couldnt restore the apps i disabled.
right now i just use advance task manager and put the one click widget on my home screen. so after every event i get in the habit of just clickin that widget and it iwll close all apps. and everything works fine.
That's true. Disabling messaging will prevent you from getting sms's even if you have chompsms, chomp's main functionality is as a front-end to the messaging app, not the core. This is not the apps fault
The reason I made this post is so we could compile a list of apps that are okay to disable and aren't. I forget to mention that in the OP .
I will edit the first post with the list but I need input from the community.
So far..
Messaging (Disabling Is Known To Hinder SMS-Retrieval)
Google Talk (Disabling Is Known To Cause Trouble with the Market)
For the most part disabling stock apps isn't the brightest idea.
Autostarts will warn you when you try to disable a stock component.
Also you can view only non-stock apps, if you don't want to mess with the settings.
Some can be disabled without any apparent trouble.
In my case..
Maps (Disabled on startup without issues)
Clock (Disabled on start without any issues thus far)
Camera (Disabled Stock camera from running when camera button is pressed without issue)
Pico TTS (A text-to-speech thing that runs code every time an app is installed Disabled without issue)
MP3 Store (Runs code whenever an app is replaced, disabled, no issues)
There are several more instances of the same apps that are disabled.
So far no FC's or problems. I've reduced the amount of times I need to end all apps by about 90%
Feel free to help add to the list!
I don't disable any stock apps as they seem to die by themselves after a while. Meanwhile I disable pretty much all 3rd party apps (except things like Sim Checker).
This app is amazing!
By the way, if you disable "Widget updating" it also removes unwanted widgets (I tend not to use any).
Glad it's working well for ya Karolis.
Thanks for the tip!
I havent actually tried it, but i'll remember that if I ever have too many widgets in the list.
Another tip is to check out Menu -> View.
You can enable the unknown's and have more options to disable
Is anyone else annoyed by devs who don't allow their apps to be purchased through your T-Mobile account? Something about putting $0.99 on my credit card annoys me. No biggie, but it would be nice if that option was available for this app.
TeeJay3800 said:
Is anyone else annoyed by devs who don't allow their apps to be purchased through your T-Mobile account? Something about putting $0.99 on my credit card annoys me. No biggie, but it would be nice if that option was available for this app.
Click to expand...
Click to collapse
Well what can we do except take it
I use Startup Auditor, works pretty well, compared to Autostarts. I also believe it doesn't list anything that would damage your bootup.
tehseano said:
I use Startup Auditor, works pretty well, compared to Autostarts. I also believe it doesn't list anything that would damage your bootup.
Click to expand...
Click to collapse
I hadn't heard of Startup Auditor either, but after reading about it, it seems a little more appealing than Autostarts. Especially the part about not disabling anything important from starting. Thanks!
Startup auditor isn't bad.
It doesn't have even a third of the options as autostarts though.
I tried it and although the GUI was nice, and it worked, the lack of choices made me uninstall it in a matter of minutes.
Also, if you're worried about messing up your phone with autostarts just go to Menu -> View -> Hide System Apps and its pretty much the same thing as startup auditor.
I just purchased Startup Auditor and it seems like a nice app. However, I disabled a few apps and then rebooted. When the reboot finished, some of the apps that I had just disabled were still running! I've e-mailed the dev and will post if I get a response. Has anyone else experienced this with Startup Auditor or any other startup app?
I've been using Autostarts for a while and I really notice the difference on boot up time. Before Autostarts it would take forever to boot up the system, then it would be super sluggish. Now since it doesn't start nearly half the apps on boot, it's much faster.
Some apps I question on why it's doing what it's doing. Like Tunewiki for instance. Why does it need to start when an application is replaced or removed? Cleared those out and everything is much speedier!
A lot of them are triggered by strange things.
Like you said, tunewiki when adding or replacing an app.
I think this is their way of staying in the background, which speeds up opening tunewiki but at the cost of slowing everything else down.
I hate developers that do this..
How does the system determine which apps to run at boot?
Whenever i try to disable the amazon mp3 autostart the program tells me to wait and gets stuck on the please wait screen... Any clue if this is normal operation?
amazon mp3 does not seem to want to be disabled.
edit: i think i figured out the problem with amazon mp3. you have to disable it in two places, once in the after startup but also in the connectivity changed section. also i was having trouble with other programs but i forgot i those had widgets. i think for apps that have widgets will cause those apps to load on start up. if you want to disable them you have to do so in the widgets section. just dont do it for widgets you actually have in use.
Does this app not work on latest superd? i get fc everytime on g1.
Anyone know where there are two (2) Messanger apps AND two (2) Handcent apps listed for after startup?
Seems like I should be able to disable messanger, but from these posts perhaps not.... can I disable handcent with no issues... seems like a text received would trigger it to open with no problems.
Why (and can I stop) is Voice Dialer involved with all changes to applications (installed/removed)?
s15274n said:
Anyone know where there are two (2) Messanger apps AND two (2) Handcent apps listed for after startup?
Seems like I should be able to disable messanger, but from these posts perhaps not.... can I disable handcent with no issues... seems like a text received would trigger it to open with no problems.
Why (and can I stop) is Voice Dialer involved with all changes to applications (installed/removed)?
Click to expand...
Click to collapse
I was wondering this too. Maybe it starts to read the app names so it can "read" the filename so if you call it through Voice Search it knows what app to call up. Not sure.
Imho, this app is absolutely amazing.
I had the problem, that although i am using Handcent only, still every text was shown as new in the message application as well (and the icon on the homescreen shows one new message). Now i have removed message completely - only my handcent widget shows any test infos
Besides that, i could disable a lot of useless or at least strange applications starts triggered by certain events.
In this point of view, it's very useful, for Galaxy S as well!

Captivate boots slow, issues. How to troubleshoot?

So, a little history...
I'm on my 2nd Captivate (unrelated issue). The boot problems didn't arise until I restored my data onto it. The first time I tried restoring system data along with my apps (which I figured was safe since I was going from 2.1 stock to the same) but that had lots of issues. So I did a factory reset, and started over. This time I just restored apps and their data, and a few specific pieces of system data (contacts, wifi APs, etc). That worked better. But later I got too aggressive with what system apps I "froze" (using Titanium Backup), and it got into boot loops I couldn't break out of. So I did another factory reset.
This time, first I carefully froze only apps I was to confirm were safe to freeze. I didn't proceed restoring my apps until I was done freezing and ensured it was booting fine. I then restored all my apps (and their data). The problem is now that it takes forever to boot... in fact, it'll go into a boot loop if I just leave it be. It seems the only way I can gain access is to try and unlock it before it's done booting, clear any "Force close" errors (sometimes takes a few tries) and given enough attempts, I can get in. But the boot takes an unbelievable amount of time, and even with my original apps is many times longer than before on my previous Captivate. Once I fuss my way in, it seems mostly fine, but something is obviously wrong and I want to get it straightened out.
Aside from doing another factory reset, and reinstalling all my apps (which takes like a day without troubleshooting after each, since batch restores in TB don't seem to work well on the Captivate so I have to do them one by one), I'm hoping there's a way to troubleshoot it in its current state and try to fix the problem surgically versus erasing and starting over. I looked at the logcat logs but got in over my head... there are so many errors and warnings and I don't know what's normal and what isn't... too many to know where to begin with searching Google.
So... advice? What tools are available? Even the logcat doesn't seem to kick in until the boot is mostly done, so I'm not sure if it can catch the problem while it's happening. One frustrating thing about Android is that is seems to have no "safe mode" or other diagnostic boot or full logging where you can methodically look at what's happening and experiment with the config. If this was a Windows, Linux or FreeBSD box I'd be in my element and able to get to the bottom of this, but on Android I feel even more crippled, locked-out and helpless than even on Windows. Urgh.
There's got to be a better way to troubleshoot and fix than endless random factory resets. This is something us anti-Windows people scold PC makers for, with all their use of "Restore CDs" for every minor and trivial software issue.
Thanks!
I can't help but think you are still disabling some essential system apps. Either that or one of your apps is causing major problems. Please list what you have frozen in tibu. Btw, the batch function works fine and is what most people on here use.
Also, what is force closing after you restore your apps.
newter55 said:
I can't help but think you are still disabling some essential system apps. Either that or one of your apps is causing major problems. Please list what you have frozen in tibu. Btw, the batch function works fine and is what most people on here use.
Also, what is force closing after you restore your apps.
Click to expand...
Click to collapse
First of all, thanks for taking a stab at this.
My frozen apps are:
* AllShare
* AT&T FamilyMap
* AT&T Hot Spots
* AT&T Maps
* AT&T Music
* AT&T Navigator
* AT&T Radio
* Daily Briefing
* Days
* Instant Messaging
* Media Hub
* Mini Diary
* Mobile Banking
* Mobile Video
* MobiTV
* Where
* Write and Go
* YPmobile
I also tried removing my MicroSD card, as well as switching back to Touchwiz (from LauncherPro). Didn't help.
Yeah the batch problem in TB is very frustrating. I'm using the pay/donate version so I'm missing out on a feature I paid for. I've been exchanging emails with Joel (the author) and we haven't figured it out yet. Batch backups work fine. Batch uninstalls also work fine (update: phone just spontaneously rebooted after about 50 or so uninstalls in a batch). It's the batch restores that seem to choke it. It's not corrupt backup files... a verify runs fine, and I can individually restore the same handful of apps one by one that will choke and hang/reboot the Captivate if attempted to restore in a batch.
The FC error I get is on boot-up, as I try to unlock the screen prior to the boot finishing. I often see "Process system is not responding".
I have aLogcat installed, if that's any use. A few questions about that:
- What's the best logging level to view on? In other words, do I care about "Warnings"?
- What errors are common, harmless, and safe to ignore?
Currently I've tried uninstalling everything down to just a few core apps. Certainly boots fine now, but I get plenty of warnings and errors in logcat.
Are u restoring just the user installed apps+data, or system apps too? Or restoring system stuff like contacts data, accounts prefs, etc?
diablo009 said:
Are u restoring just the user installed apps+data, or system apps too? Or restoring system stuff like contacts data, accounts prefs, etc?
Click to expand...
Click to collapse
I did not do a "restore system data" or any batch/bulk option in TB that restored all system data. As I recall, the only system data I restored a-la-carte (by selecting the individual item from the TB list) were:
Accounts
Bluetooth pairints
Bookmarks
Calendar
Contacts
Wi-Fi Access Points
These were all items in green in TB. I don't believe I restored anything else. Possibilities I suppose are wallpaper settings, "Country, Launguage, Time Zone"... but I definitely would not have restored anything not green.
Are these items safe? Is there any system data definitely not safe to restore? I have to wonder though, if "system data" is unsafe to even restore to the same stock OS version... why back it up at all?
I'm not a long distance from doing yet another factory reset I suppose, if it must come to that. But I'd love a way a bit more analytical/exacting to try and troubleshoot this other than "reinstall one app, reboot, see what happens" as that will take me a week to get back to where I was. I also suspect it's not just one single app that would suddenly show a huge difference after installing, but instead might be the cumulative errors from several apps and knowing how to identify that and clean them up would be useful.
Using adb logcat you can view what is occurring while the phone is booting and possibly see where it is hanging or what is causing the slow boot times. I have seen problems from restoring data such as accounts and contacts with titanium backup but does not seem that it should be an issue when using the same system though I have very little experience with the stock firmware. I know it is not an answer to your question but it seems that you are wanting to remove all the att/Samsung BS so why not flash a rom that does this as well as much more?
Sent from my ADR6300 using XDA App
Thanks for the tip about adb. I've actually not needed adb for anything yet so I've never set it up or used it. I wasn't aware that the service would be active early enough on the phone's boot process to allow it to log boot logs... nor was I even aware it could do this. I'll definitely check out how to set this up... however, if you have a free second and can point me in the right direction (FAQ, instructions, etc) it'd certainly be appreciated otherwise I'll search around and try to find it.
I could probably find other ways to restore contacts and could set my accounts up again manually but I really doubt that's the cause and the other ways are sort of a pain and imperfect. Since neither of us is really convinced that'd be it I won't bother yet until/unless you really suspect it.
I wondered how long it'd take before someone would suggest a custom ROM, this being XDA and all. Short version is I'm not really sold on the concept, as they are all based on the buggy beta leaked ROM, or 2.2 ROMs from other devices that have been hacked up to sort of work as well as possible on the Captivate. All seem to have issues... enough that I'm not really left feeling confident about them. Seems every release unleashes new issues despite addressing old ones, and all seem to have at least a handful of gremlin items that just don't work quite right. Don't have a warm fuzzy feeling, and I still feel like Samsung is going to release an official 2.2 for the Captivate within the next month or so, so I'm interested to see what comes of that. If nothing else, it'll give a better baseline for custom 2.2 ROMs. Then there's the 2.3 being worked on... now that might be interesting.
I don't really think my issue here is related to me running 2.1.
On my phone so it is a pita to search and add a link for you but search for android sdk and you will find what you need to get adb up and running.
And as far as the rom issue goes..it is your phone and I respect your concerns I just had to ask
I would think its media hub that slows it down. It will search your SD cards on every boot. I would start there first.
smokestack76 said:
I would think its media hub that slows it down. It will search your SD cards on every boot. I would start there first.
Click to expand...
Click to collapse
That's one of the apps I've frozen though.
For me the longest process while booting is the stupid media scanner upon bootup. Takes FOREVER for the phone to finally "boot" all the way up.
Been looking for a way to disable it (not really lol) and only have it scan manually to see if the boot time will improve. I'd start searching there.
Also - from what I've read nothing you did should have affected the phone. BUT - if your using Google for your Calendar and Contacts.. and they all get synced up to Google? Why bother doing the restore for those? After you sign up with the Market they get pulled back down to your phone automagically
It's definitely more than just the media scanner. I watch that. When everything is loaded up, it actually reboots in a loop unless intercept the FC. The media scanner will rerun over and over each time... far more than the standard two times.
And I use Google Calendar for my events, but I keep my contacts locally on my phone.
So what is the FC again?
Yep.. my media scanner will run at least 3 times before it stops checking everything.
Very frustrating that the software does this EVERY time I boot back into my phone - you'd think a programmer would put a check to see if it had run before or make it user configurable to scan when you want it to.
avgjoegeek said:
So what is the FC again?
Click to expand...
Click to collapse
See my second post (reply #3):
"Process system is not responding"
LOL sorry not enough coffee and a lil' guy that decided to wake up at 4a.m. = not a good mix.
Well.. did the ol' wise search of Google and came up with:
Might be a permissions issue. Easiest way to fix it is to run ROM Manager and have it fix permisions.
Run the command yourself in ADB:
Code:
Open terminal and
>su
$mount -a
$fix_permissions -r
The -r is optional, but necessary if you find orphaned apps (the app not found please reinstall message)
And reboot. That may help.
And it was also stated that you might have an errant widget/application causing the issue as well. That will be fun trying to figure out what it is.
And.. from my non-dev/non-professional experience - I have checked the logs on my phone and do see a large number of warnings on the phone - but never hindered performance.
So.. 99% of the time you can probably ignore them.
But back to the FC issue - I would try doing a restore of your apps/data again (I read where you have it back down to the "core) and then run the permission script or have ROM Manager do it for you and see if it returns.
Just an update that I think the "fix permissions" thing solved most (but perhaps not all) of my issues. Thanks so much for the tip. I've been reinstalling apps in batches and it's much better, although I see it getting bogged-down bit by bit and I can't pin down what or why.
Thing is, the apps I'm installing in these later rounds/batches shouldn't be resident all the time, shouldn't be auto-loading, and don't come up in things like Startup Cleaner or Advanced Task Killer. Nor do the various process monitors I've tried seem to have the granularity/ability to catch them while they're happening.
So things are better, but I still have some issues without a suitable means to diagnose. I don't get why just having more apps installed, but not running, should affect boot time so much. Hmm...
An inability to troubleshoot certainly rains on my love-affair with Android... not that I'm jumping to another platform anytime soon, but I really want this to work well (as well as be a good salesman to friends and family who often turn to me to show off quality technology).

[Q] Samsung Galaxy S apps not remembering their settings?

So a friend of mine updated his T-Mobile UK Samsung Galaxy S to the official 2.2.1 JPY firmware using Odin a few weeks ago. This went well, and is the same firmware that I've had on my unbranded SGS since December.
However, he has an interesting problem. Some of his apps (Handcent, Dolphin HD, plus a few others) seem to forget all of their settings every time the app is exited. For example, every time he goes back into Dolphin it enters the setup wizard as it it's being ran for the first time. This doesn't happen on every app, and it doesn't happen every time.
I noticed there are a couple of other threads on here with people reporting similar issues on custom ROMs (with no solution), but this is a stock ROM from samsungfirmware.com and certainly doesn't happen on my SGS, so it's not the ROM to blame.
Anyone know of a fix?
This question posted in the last few days .
jje
As I said in my post "I noticed there are a couple of other threads on here with people reporting similar issues ... (with no solution)". I wasn't being lazy and just starting another thread without doing some research first. I've read the other threads and they do not contain a solution that will work for him.
I'm assuming you're referring specifically to this thread? http://forum.xda-developers.com/showthread.php?t=992335 In my friend's case, rooting is not an option, so this solution won't work for him.
However, based on that it looks like a factory reset may fix it. If I don't come back people reading this can assume it worked.
Hello
I experimented the same issue.
Looking at some log traces event it reported some permissions errors on intestinal filesystem like database location access write errors. This can explain setting persistence trouble.
After various workaround, bypass or others kind of fallback I did a full reinstallation of filesystem including a wipe data of the system. Take care to backup application and sensible data SMS, photo...
Since all is working fine and no more problems with settings
I don't know if it's helping you.
This is just my personal experience on this same problem.
Perhaps more simple solution is possible
Regards
Gilles
Thanks. So far so good after a Factory Reset. If it were my phone I'd be looking at Logcat, etc, too, but it's a bit hard to do remotely.
It's odd how some apps saved their settings fine, but some don't.
A factory reset did fix it... for a while. But then other apps started suffering from the problem.
So I've been researching this a bit more today. Here's what I've discovered:
The problem is unique to Samsung Galaxy S phones, and appears to be only ones running 2.2.1 (but maybe 2.2. too?).
Samsung have renamed /data/data to /dbdata/databases, and shared preferences for applications are persisting in this folder even if the application is uninstalled. If you install the app again, the app becomes a different user from the one that owns the shared preferences.
For example - If you install some random application and you look at its process running with the ps command, it will show as "app_XX", where XX is some number. For our example here let's say it shows as "app_55". When it then saves its settings in /dbdata/databases the folder the settings are saved in will have owner (shown by ls -l) as "app_55" too. That's fine, and normal.
The seed of the problem is sewn when you uninstall the app. Those shared preferences are not removed. Even using the "Clear data" option before uninstalling doesn't seem to help. If you then install the app again and look at the output of ps you'll see the new app is "app_56". The shared preferences are still there from last time with owner "app_55", hence the permissions error when it tries to save its settings, as user app_56 cannot modify user app_55's files.
A factory reset obviously cures it as this, at least temporarily, as it wipes the data in /dbdata/databases.
If you're rooted, you can go into /dbdata/databases and delete the relevent folder for the application that's having the problem. It will be recreated with the correct owner next time the app saves its settings.
I didn't try chown to change the owner to the correct one, but maybe that's a way to keep the old settings and correct the problem.
Bingo. No wonder my titanium backup is not remembering the preference settings.

[Q] Xperia T automatically crashes all foreground apps

The issue started as a result of a crash while my phone was moving newly updated apps from the internal storage into /system (an option commonly known as Move Into System ROM). The next time I restarted the phone, and ever thereafter, the phone will not properly load the home launcher. The screen is black besides the notification bar, which I can also extend to fill the screen. Every app I manage to initiate immediately crashes. Mind you, I can only attempt to open Settings from within the notification bar and any of the apps from the Small Apps Launcher. Interesting enough, it looks like all background processes are working fine. I see the usual notifications for phone calls, texts, emails, app updates, etc. in the notification bar. As well, when I bring the notification bar down to fill the screen, the main screen will appear in the background, and go to black again when I minimize the notification bar again.
I have restarted the phone numerous times, including several hard resets, to no avail. With no other options in sight, I decided I needed to just re-flash the phone clean and go from there. The phone is no longer detectable by any pc running Windows 7/8 or Linux. I tried PC Companion, Sony Update Service (they only support the Z series now, terrible decision by Sony), Emma, Flashtool, etc. all using the latest Android SDK, and a few miscellaneous tools that used their own copy of adb. I also ran some commands directly on the adb daemon, and it does not see the device as well.
This is quite frustrating knowing that the hardware is just fine, software runs in the background, yet regardless the phone is rendered non-functional because of some lousy software hiccup.
sebzag said:
The issue started as a result of a crash while my phone was moving newly updated apps from the internal storage into /system (an option commonly known as Move Into System ROM). The next time I restarted the phone, and ever thereafter, the phone will not properly load the home launcher. The screen is black besides the notification bar, which I can also extend to fill the screen. Every app I manage to initiate immediately crashes. Mind you, I can only attempt to open Settings from within the notification bar and any of the apps from the Small Apps Launcher. Interesting enough, it looks like all background processes are working fine. I see the usual notifications for phone calls, texts, emails, app updates, etc. in the notification bar. As well, when I bring the notification bar down to fill the screen, the main screen will appear in the background, and go to black again when I minimize the notification bar again.
I have restarted the phone numerous times, including several hard resets, to no avail. With no other options in sight, I decided I needed to just re-flash the phone clean and go from there. The phone is no longer detectable by any pc running Windows 7/8 or Linux. I tried PC Companion, Sony Update Service (they only support the Z series now, terrible decision by Sony), Emma, Flashtool, etc. all using the latest Android SDK, and a few miscellaneous tools that used their own copy of adb. I also ran some commands directly on the adb daemon, and it does not see the device as well.
This is quite frustrating knowing that the hardware is just fine, software runs in the background, yet regardless the phone is rendered non-functional because of some lousy software hiccup.
Click to expand...
Click to collapse
Do you have an installed recovery?
St.Jimmy90 said:
Do you have an installed recovery?
Click to expand...
Click to collapse
Ah, I forgot to mention the phone was rooted with CWM for Locked Bootloaders. And no, I cannot access recovery whatsoever, for some odd reason. The blue recovery light does not show either.
I read somewhere that the touch interface, I believe it's called Timescape UI, might be the culprit. Anyone have any thoughts?
bump
did you move your apps to the internal memory or to the sd card?
after 4.3 update I read a lot of sd killed by the os, I suffered of that, so when the sd crash all the app moved to it will crash...

Multitasking & app lag/freezing...

Having a problem in which app or task reappears in the foreground after pressing the Home button. Also, if I tap the recent apps button, the list of apps appears and then just as quickly brings the most recent app into the foreground automatically again. It happens so quickly that the "x" for closing the apps in the list doesn't even have a chance to appear or let me swipe them away.
Something else that seems to happen along with this problem is that parts of any given app start freezing (i.e. unresponsive links, menu options, etc) while other parts of the app can be tapped/pressed. For example, if I'm in the android settings menu, I may not be able to select one option in a list but I can select the option right above it. This appears to be totally random. If I back out of that menu and/or clear the app from the app list, I can go back and select that same menu option just fine.
This seems to only have started after I added a second user on the phone. I guess it could be that the phone doesn't have enough memory to handle both users, but why would ANDROID then build that feature into it's phone OS?
Fixes I've tried so far (based on extensive research on forums and web search):
Restarting the phone - works temporarily but the issue(s) returns within minutes.
Clearing the phone's cache - no difference
Clearing app cache for each app - no difference
Uninstalling unneeded apps - no difference
Disabling bloatware - no difference
Clearing Google now and search - temporary fix, problem returned soon
Turning off Google now and search - temporary fix, problem returned soon
Factory reset, reinstalled from backup - temporary fix, problem eventually returned
Factory reset, setup both users from scratch - temporary fix, problem eventually returned.
I have a Moto X xt1097, Android 5.1 stock, non-rooted
Any help or responses appreciated!
dgiberga said:
Having a problem in which app or task reappears in the foreground after pressing the Home button. Also, if I tap the recent apps button, the list of apps appears and then just as quickly brings the most recent app into the foreground automatically again. It happens so quickly that the "x" for closing the apps in the list doesn't even have a chance to appear or let me swipe them away.
Something else that seems to happen along with this problem is that parts of any given app start freezing (i.e. unresponsive links, menu options, etc) while other parts of the app can be tapped/pressed. For example, if I'm in the android settings menu, I may not be able to select one option in a list but I can select the option right above it. This appears to be totally random. If I back out of that menu and/or clear the app from the app list, I can go back and select that same menu option just fine.
This seems to only have started after I added a second user on the phone. I guess it could be that the phone doesn't have enough memory to handle both users, but why would ANDROID then build that feature into it's phone OS?
Fixes I've tried so far (based on extensive research on forums and web search):
Restarting the phone - works temporarily but the issue(s) returns within minutes.
Clearing the phone's cache - no difference
Clearing app cache for each app - no difference
Uninstalling unneeded apps - no difference
Disabling bloatware - no difference
Clearing Google now and search - temporary fix, problem returned soon
Turning off Google now and search - temporary fix, problem returned soon
Factory reset, reinstalled from backup - temporary fix, problem eventually returned
Factory reset, setup both users from scratch - temporary fix, problem eventually returned.
I have a Moto X xt1097, Android 5.1 stock, non-rooted
Any help or responses appreciated!
Click to expand...
Click to collapse
The answer is simple, it is caused by your second user.
Sent from my XT1095 using Tapatalk
AGISCI said:
The answer is simple, it is caused by your second user.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Well, I considered that as PART of the issue, sure. But isn't Android 5.1 supposed to support multiple users? If so, what about having a second user is causing the issue?
More info. I set up the second user for my business, using a separate Gmail account; minimal apps under that user (mostly Google's business products). I kept getting the two accounts mixed up when both were logged in under the same user.
dgiberga said:
Well, I considered that as PART of the issue, sure. But isn't Android 5.1 supposed to support multiple users? If so, what about having a second user is causing the issue?
More info. I set up the second user for my business, using a separate Gmail account; minimal apps under that user (mostly Google's business products). I kept getting the two accounts mixed up when both were logged in under the same user.
Click to expand...
Click to collapse
It does "support" it. But you must remember that everything is shared, memory, storage, processor, and network, so the phone is a limit. The better the phone, the better it works.
Even when you are not using the other account it is using all of those things in the background, it checks for emails, google play updates, and if you installed apps those apps run in the background even while you are on the other user.
It is an Android feature yes, but for example our phone only has 2GB of memory which most likely ran out from so much usage.
Personally I have 2 phones, one for business and my personal phone.
I don't know if this is true, but maybe android 6.0 would get better performance thanks to Doze. Maybe the other user account gets put into Doze mode to save resources. Just a thought, but I am only guessing.
Sent from my XT1095 using Tapatalk
AGISCI said:
It does "support" it. But you must remember that everything is shared, memory, storage, processor, and network, so the phone is a limit. The better the phone, the better it works.
Even when you are not using the other account it is using all of those things in the background, it checks for emails, google play updates, and if you installed apps those apps run in the background even while you are on the other user.
It is an Android feature yes, but for example our phone only has 2GB of memory which most likely ran out from so much usage.
Personally I have 2 phones, one for business and my personal phone.
I don't know if this is true, but maybe android 6.0 would get better performance thanks to Doze. Maybe the other user account gets put into Doze mode to save resources. Just a thought, but I am only guessing.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
OK, I was afraid of that. It makes sense though.
I also noticed that the problem only occurs in the second user profile but not my original user profile; I'm guessing that this is because the Android OS gives the original user priority access to resources at any given moment. Or maybe the first user profile is more resource intensive. Just a guess really.
Well, I don't have money for a second phone right now. I'll have to figure out another way to keep those accounts more easily separated.
Thank you again for your help AGISCI!
Rather than running two user accounts you can run 2 Google accounts as a single user. Hence, all your Google business apps work is saved under your business Gmail account. I've been using it this way for years with little effect on phone resources.
kboya said:
Rather than running two user accounts you can run 2 Google accounts as a single user. Hence, all your Google business apps work is saved under your business Gmail account. I've been using it this way for years with little effect on phone resources.
Click to expand...
Click to collapse
Thanks kboya. That's actually how I started out, but it started getting tricky keeping accounts straight (i.e. chrome would keep defaulting to my personal account instead of my business account when I was signing up for different services, etc.). So, I thought the 2nd user idea would solve it nicely; still would if I could get hardware to support it.
Fair play. IMO multiple users was meant for tablets (less sensor and signal stress) and those with kids who only run games. It'll do what you want, but only at a pinch, a 6P might manage it better.

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