Related
Okay, I'm boggled at this problem. I'll provide all the details and maybe someone much more saavy than I can clear this up or provide a solution:
- Purchased new samsung captivate unlocked from amazon
- Phone is running stock 2.2 Froyo (I factory reset it once, from privacy options)
- Phone has no SIM card in yet.
Problem:
Phone does not connect to any computer or USB port by the provided USB cable
Troubleshooting:
- I have tried to connect the new phone using the provided cable and it only recharges. There is no sound or indication on the PC of detecting the phone. Only a beep on the phone indicating it is charging.
- I have tried every USB port (front and back) of 4 different PCs. 2 laptops, 2 desktops. Including trying USB ports with no other USB peripherals attached. (PCs were windows 7 64 bit PCs)
- The only success I have had - was when I tried it on a powered USB hub connected to a laptop, the computer detected a Samsung android device. It worked for 2-3 reconnect/ejects. Then was never able to repeat this success on any combination of USB hub + PC (laptop or desktop)
- I have tried a samsung stratosphere on the provided captivate USB cable, the Stratosphere usb cable and my Nook USB cable. It worked on all 3.
- The Captivate failed on all 3 (only charged, no USB to PC connection).
- I have tried debug mode on, debug mode off, mass storage mode, kies mode (with kies installed/uninstalled). Drivers installed, then uninstalled. Still only charges, the PC does not detect any device connected.
Conclusions:
- The USB port on the phone is faulty (then I would return it to amazon), this phone is 1 week old.
What I find odd is how it worked for 2-3 connections on a powered USB hub on one laptop.
- The 3 USB data cables I tried were all not "good enough" for the captivate but work fine for the stratosphere and for my nook. (Then I'd find a good enough cable)
- The phone currently does not have a SIM card. (not sure if that is somehow related).
I will probably return the phone at this rate, but would like to know if this is a common problem with Captivate with no common solution.
Side Question:
My ultimate goal through all this, is to root the phone so I can tether to it wirelessly. I obviously can't tether through USB since I am unable to make a data connection through the USB port.
If there is someway I can tether wirelessly without rooting the phone then I may be able to live without using a USB data cable.
Thanks for reading and any replies!
For ur connections issues, have u checked out this thread --- Captivate Connection Issues and Download Mode Help ??
But u may have a port problem... U can get USB Port repair done by a good trust worthy guy here... Samsung Captivate USB Port Repair
And as far as the wireless tethering, u can do it without being rooted, but it will cost u of course. That is, u will have to pay for the tethering plan.
Thanks for the reply. I was thinking along a similar route that the data pins on the USB port were no good.
Seeing that the phone is only 1 week old I will probably return it and either get a new one or different model.
You wouldn't happen to know if this is a common issue with the Captivate? so I should avoid it in the future?
^ Speakin from my experience and what I've read over the past year and a half or so, it is not a common problem.
The Captivate was a great phone in it's day. But these days u have a wide choice of other more up to date phones.
The SGS II is my main daily phone now and my Captivate is my work cell.
Don't get me wrong though, the Captivate is still a great phone.
Sent by XDA Premium App
So I've run into a weird issue that was happening with my Atrix HD the last few days of its life too and now over to the note on my laptop.
I know this is probably a more computer specific problem, as it's recognized on my desktop but I'm running outta ideas here so maybe someone can help?
I've been flashing and rooting and all that jazz since android was released so I know how to work it and my thinkpad was accepting mtp/android connections as recently as september. I unlocked my Atrix HD bootloader and all that but couldn't get the phone to accept the twrp so eventually I just gave up because it was just a stop gap phone.
But now with my new Note 3, I can plug the phone to the laptop and it'll charge but it doesn't bring up the MTP notification (all my androids do this now)
I've checked device manager, it's not even an unknown device in the list..so weird.
Anyone run into this issue before? I know it's not really phone specific but yeah.
thanks in advance
Are you using it on a USB 3.0 port? My home pc only recognizes mine if it's plugged into USB 2.0. Fought this same fight last night myself. Good luck.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Do you guys have BC 1.1 enabled on your machines? If so that's why the 3.0 port doesn't work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
to both of you, my thinkpad (for some awful reason) doesn't have usb 3.0, so no there isn't any USB 3.0 issues.
Literally plug it into my laptop, and nothing. no response from the computer at all not even in device manager, just starts charging as if the phone was plugged into a low voltage socket or something.
baffling.
works absolutely fine on my desktop, but I don't have all my adb and sdk tools set up the way I like them on there.
I have no idea.
ERR edit that it just started working :/ weirdd
Verizon note 3 here - same issue.
Do you guys have any programs that's suppose to charge devices faster with usb? It has to be software related on your laptop
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
To everyone with this problem, you have to specifically download the Note 3 drivers from Samsung
samsung.com/us/support/owners/product/SM-N900VZWEVZW
I was having the same problem, but now both Kies and manual usb file transfer work perfectly on Windows 8
I have same problem here as well ?? its not reconizing my phone in usb 3.0 and i have the newest drives as well for note 3 gn 9005
got it working
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
I disable fast usb 3.0 charging in the BIOS..Now it works.
---------- Post added at 05:52 AM ---------- Previous post was at 05:51 AM ----------
pachi72 said:
I disable fast usb 3.0 charging in the BIOS..Now it works.
Click to expand...
Click to collapse
PEOPLE DISABLE FAST 3.0 USB CHARGING IN YOUR MOBO BIOS..IT WORKS FOR ME NOW>:highfive:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Android3220 said:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Click to expand...
Click to collapse
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Agent said:
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Click to expand...
Click to collapse
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Android3220 said:
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Click to expand...
Click to collapse
I tried installing the drivers from samsung with no luck and then tried this and no luck either. GOD DAMNIT! Why is google making it harder and harder to do this ****? Why can't it be as simple as moving files to another other usb drive like it used to be.
IT works!!it actually works..
what i did was,,download kies 3,supported kies for note 3, and go to Tools tab, and see the option "reinstall device driver" dont unplug your note 3,,and voila!!just wait a while, and see how the kies recognize ur note 3..:laugh:
Android3220 method works for me using Note 3, Windows and Kies. Thank ypu.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Try using a USB hub,,, 2.0 or 3.0.... this will work......
Go to device manager then to USB find the Samsung driver uninstall. Plug your note 3 in then your system will see your note 3 and reinstall your drivers. Then your good to go.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Pullback said:
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Click to expand...
Click to collapse
From what I remember I had tried both and neither worked before re-installing as described
When I plug my N3 into a USB 3.0 port on my Windows 7 PC (using the cable that came with the phone), it works fine until I select the phone option to use USB 3.0 mode. At that point, my PC stops recognizing the phone (it disappears from Windows Explorer). Has anyone else had this problem, and does anyone know of a solution?
I had this happen to me earlier- I had to plug it into a different USB port while it was still in USB 3.0 mode. For some reason, sometimes when I switch it, it fails to enumerate the device ID. If you quickly plug it into a different USB 3.0 port, it will work. At least for me. YMMV!
eoh7678 said:
I had this happen to me earlier- I had to plug it into a different USB port while it was still in USB 3.0 mode. For some reason, sometimes when I switch it, it fails to enumerate the device ID. If you quickly plug it into a different USB 3.0 port, it will work. At least for me. YMMV!
Click to expand...
Click to collapse
Mine works and then randomly a few minutes later it is gone from the PC completely and if i am copying data it stops and i have to restart the connection.
eoh7678 said:
I had this happen to me earlier- I had to plug it into a different USB port while it was still in USB 3.0 mode.!
Click to expand...
Click to collapse
Thanks, but that doesn't work for me.
Here's what happens, in more detail. I plug the phone into a front-panel USB 3.0 port. My PC's Windows Explorer then shows the phone as a Portable Media Player, and the phone says "Connected as a media device. Tap for UDB 3.0 and other options". I tap and then set the checkbox for "Media device (USB 3.0), selecting "Use USB 3.0". At that point, the phone immediately vanishes from Windows Explorer, and the USB "Connected as Media Device" notification also vanishes.
In contrast, when I plug the phone into a rear-panel USB 3.0 port, it never connects at all. It does vibrate briefly to show it knows it was plugged in. But neither the PC nor the phone itself gives any other indication of the connection.
Update: I found a different (Intel) rear USB 3.0 port that works. Apparently it's just finicky about what port to connect to. (All drivers on my PC are up-to-date, though.) I haven't tried any file transfers yet, but the phone notification says "Connected as USB 3.0 Media Device", and the PC Windows Explorer shows the phone and can list its files.
usb not even an option
can anybody help me I don't even have the option for 3.0 and I tried it in 3 pcs with 3.0 master reset and just wondering if its a att issue were the rom mybe was defected thanks just thinking about returning device
famejlc said:
can anybody help me I don't even have the option for 3.0 and I tried it in 3 pcs with 3.0 master reset and just wondering if its a att issue were the rom mybe was defected thanks just thinking about returning device
Click to expand...
Click to collapse
This is what happened to me when I plugged in to my front 3.0 port the phone would have the charging icon at the top but would not show connected to USB 3.0 port not pull down menu just showed charging if I put into 2.0 ports USB notification pops right up. So I thought my phone was bad and exchanged it and the same thing happened. So I then turned to the PC I went to my laptop which is a Dell with Intel chipset and i7 plug it in and it was recognized right away pull down menu and 3.0 option showed. So off to the store I went while I was there talked to one of the techs and he told me that ASMedia 3.0 controller on the boards where having problems Intel and AMD now I was on track as I have a AMD Sabertooth 990fx board so I did two thing I picked up a M5A99fx Pro 2.0 and a I/O PCI Express 3.0 card one I got had a different controller than AsMedia on it and got lucky and found one that also had a 20 pin port on the card so I could plug my front port cord to the card and it would give me access to the front ports on my tower. I installed the new mother board and the same thing happened then I put the PCI Express card in and hooked my 20 pin cord up and now I have usb 3.0 on the front but the board's ports still won't work with the phone also I tested other flash drives and USB 3.0 drives and it seems that what the tech said is true with my setup AsMedia is have problems with their controller! The PCI Express card is the Vantec one UGT-PC345 and it has then Renesas USB 3.0 Controller on it. I have since went back to my Sabertooth board and returned the M5A99fx my board is just fine just had to ad the card to get 3.0.
Well in my case the third option just doesn't exist its not grayed out its just not they're so I wonder if its a att deal can some one let me know
I dont know if its related but the issue i have is that when i tap the usb 3.0 option, my phone connects and disconnects over and over about 5 times at whic point it goes back to MTP.
Also, i forgot to add... when it stops all the connecting and disconnecting, i get the message that no software was found. I installed Kies, but its the same thing. This is windows 8.
I have same problem , did you find a solution to this
---------- Post added at 09:23 PM ---------- Previous post was at 09:23 PM ----------
Gary02468 said:
When I plug my N3 into a USB 3.0 port on my Windows 7 PC (using the cable that came with the phone), it works fine until I select the phone option to use USB 3.0 mode. At that point, my PC stops recognizing the phone (it disappears from Windows Explorer). Has anyone else had this problem, and does anyone know of a solution?
Click to expand...
Click to collapse
I have same problem , did you find a solution to this
youngblood68 said:
I have same problem , did you find a solution to this[?]
Click to expand...
Click to collapse
Only what I mentioned in the update above--it worked to use a different USB 3.0 port on the same PC. The port that didn't work has a different controller, so there may be a driver problem. But I stopped investigating as soon as I found a port that worked.
ok , I have tried both in put and not working
youngblood68 said:
ok , I have tried both in put and not working
Click to expand...
Click to collapse
How about a little more info on what your system is. Especially motherboard manufacturer. It seems what ive found in my searching is that most people who are having this issue share one major thing in common and thats the the board manufacturer is ASUS. Im not saying all of them, but most. With that being said im also willing to bet that most problems are on the same USB chip manufacturer. Asmedia chips seem to have the issue. I have 3 towers all with different ASUS boards but all have Asmedia controllers and they all have the same problem. However, if i plug it into my wifes laptop with an intel USB 3 controller, it works perfect.
I have done firmware upgrades, changed BIOS settings, even a reinstall on all 3 systems of the whole OS and in the end i got the same result. The only thing ive been able to get work is if i install ASUS' USB Boost software, my phone will now show its working on 3.0 but only from the rear ports. That being said, if i let it sit at idle for more than about 15-20 minutes, it automatically goes back to USB 2. I dont know if thats intended or if im still having issues.
So, any extra info you can supply might help get a better response. OS, MB manufacturer, controller manufacturer, all of those things will help.
I'm almost 100% certain that BC 1.1 is enabled on your computer. It's extremely common with ASUS boards. It is on other boards as well. Find out how you can disable it from the manufacturer and it will work.
Sent from my SAMSUNG-SM-N900A using Tapatalk
agent929 said:
I'm almost 100% certain that BC 1.1 is enabled on your computer.
Click to expand...
Click to collapse
Possibly. But I don't have BC 1.1 enabled on mine, and I have the same problem on my non-Intel USB 3.0 ports (but the Intel ones work).
Gary02468 said:
Possibly. But I don't have BC 1.1 enabled on mine, and I have the same problem on my non-Intel USB 3.0 ports (but the Intel ones work).
Click to expand...
Click to collapse
Odd. I wish I had your machine so I could duplicate the problem.
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
agent929 said:
I'm almost 100% certain that BC 1.1 is enabled on your computer. It's extremely common with ASUS boards. It is on other boards as well. Find out how you can disable it from the manufacturer and it will work.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
Thank you. This is the issue I had. I have an Asus motherboard, and I did have Ai Charger+ enabled, that supposedly charges BC 1.1 devices 3x faster.
So for anyone who has AI Suite installed, open it up from the system tray, go to Tool, then Ai Charger+, and make sure it's disabled.
I just re-tried the USB 3.0 port on my PC that previously didn't connect to my N3 in USB 3.0 mode, and it now does. I don't know when or how it got fixed. The hardware is still the same and I haven't manually changed anything on my PC or N3 that would be relevant, so either the PC or the N3 must have received some intervening update that repaired the problem.
Gary02468 said:
When I plug my N3 into a USB 3.0 port on my Windows 7 PC (using the cable that came with the phone), it works fine until I select the phone option to use USB 3.0 mode. At that point, my PC stops recognizing the phone (it disappears from Windows Explorer). Has anyone else had this problem, and does anyone know of a solution?
Click to expand...
Click to collapse
An incompatible update for the Texas Instruments XHCI controller was delivered through Microsoft Windows Update. If your computer received this update, use the following steps to roll the controller driver back to the previous version:
Click Start , enter device manager into the search field, and click Device Manager from the results.
In Device Manager, click the plus sign (+) next to Universal Serial Bus Controllers to expand the list.
Right-click Texas Instruments XHCI Controller and select Properties . If Texas Instruments XHCI Controller is not listed, then this step will not fix the problem. Find and use another section on this page.
Paulita1 said:
An incompatible update for the Texas Instruments XHCI controller was delivered through Microsoft Windows Update.
Click to expand...
Click to collapse
Thanks, but as just mentioned, my problem already fixed itself. Also, my PC doesn't have the TI XHCI controller. Also, the warning you quote is from more than a year ago, so it is very unlikely to still be applicable.
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Click to expand...
Click to collapse
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
willcor said:
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
Click to expand...
Click to collapse
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Hazardous Pain said:
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Click to expand...
Click to collapse
hi ,
why i still think its laptop /pc drivers related.
(But yes ,i might be completely wrong ..?)
i have laptop win 10 x64 also.
The issue is of laptop, not always recognizing a device /similar as yours ,but charging device .
Other devices, when trying to connect to laptop (,not just my Note5 ),( from time to time) eg Note 2,..3 ..4 , USB flashstick ..my Polar M400 running watch etc .Device is not recognized but charging .
So for me,
its just not Note 5 but other devices also (.from time to time) .
My "take " on this issue is that it points between drivers (pc ,laptop) //// relevant devices eg Note 5 ..etc . and not just the firmware issue of Note 5 ,??
but yes, as stated i might be wrong .
good luck
Post note ,
i have to add reinstalling drivers "sometimes " help " ,
but it happens again, later. ( not recognizing device )
So i am pointing fingers, at Windows o/s + the "company/maker " of laptop ..pc and + devices .The compatibility between all three above ,combined and yes i had similar issues ( from time to time with Win 8 ../Win 8.1 etc ).
Yet, i have also found that certain of my devices
that work nearly 100% of time on my laptop !,
which indicates to me, the compatibility of devices between device /laptop ,is very good ..??
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
hi ,
strange ,
just for the record i also have a Lenovo Flex 2 laptop ( x64 ) Win 10 .!!!
i have rooted all my devices on Lenovo laptop ( Note 2, Note 3 , Note 4 and my Note 8.0 tablet etc )
Yet , i am at moment not interested in rooting my Note5 ( i have it already a couple of months )
I am happy keeping myself busy with Theme store ,tweaks/beta apps and lately with the interesting Lockmaster app( Play store ) for lockscreen ... etc .
If i get the root "urge " i pick up my other rooted devices and use them .or /update or/ install root only tweaks/apps etc. for my rooted devices .!!
i hope Marshmallow fixes your issues .!!
good luck
Jammol said:
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
There are no options in the pull-down menu it just says cable charging
Hazardous Pain said:
There are no options in the pull-down menu it just says cable charging
Click to expand...
Click to collapse
Did you try clicking where it says Cable Charhing?
Edit: Never mind that. I see what you mean. That's odd it's not there for you. It definitely sounds like a PC issue. You can try completely removing all Samsung drivers and start over. Just using the Uninstaller will not cut it though. You'll have to do a system level cleaning of all samsung drivers.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
navdeepavi said:
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
Jammol said:
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
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I did plug it in my brother's laptop but no dice. I tried the OEM cable and an Asus cable on USB 2 and 3 ports, it did not work on either pc. How can I completely uninstall samsung drivers?
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Hazardous Pain said:
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
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so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
jayyusz said:
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
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Yes, exactly
Hazardous Pain said:
Yes, exactly
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I'm having this same problem these same problems. Other then I'm not able to get it to recognize even after doing everything that was said to do in this thread.
I feel like I'm missing a file? I was messing with them and just may think that could be my problem. is there anything else that has not been said in this thread I could do to fix this problem? When connected to my computer it recognize it as a charger. I can't access my files from my computer to my phone.
any help would be very helpful! Thanks!
I'm having the exact same problem but now I tried to use Flashify to go back to original recovery instead of TWRP & now by recovery or boot IMG is screwed so it wont even boot to recovery..
It boots only to download mode & is not recognized by any PC we have, with every cable I've tried.. uhhgggggg
I was having the same issue. Here is what solved it for me:
• Disconnect the usb cable.
• Go to Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
o Go down to device / hardware and devices – click on that
o Follow instructions to correct issues. This found I needed a bus device driver update.
o Let it update and once done go out.
• On PC - Go to Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings - go down until you get to the part that says "All Networks" ...expand the list by clicking on the arrow to the right. In this area you will see "Media Streaming" There should be an area highlighted in blue that says "Choose media streaming options" click on that. Make sure you "allow all" . Once that is done, click "ok" at the bottom. Plug your device into the usb and it should be recognized. Seems a recent Windows update has that filter off.
• Now, restart your computer.
• Use original usb cord that came with phone! Plug in phone then plug in usb to computer.
• It should recognize your device now.
I now have to restart computer every time I want to connect my device but it works.
Hi I am having that same problem with my note 4. It doesn't seem to be a pc problem as no pc at all none Nada recognizes the phone. Windows 7 to Windows 10. None. Used 2 workmates of mine who also have note 4s on my laptop and all the laptops i used i used their phine on itand they worked so blaming the pc seems to be out of the equation..your solution and all those settings have been untouched as it has all devices allowed ..... tried cleaning the connectors and also different oem cables to no avail ..The only thing I have not done is change the logic board
Hi I hope somebody can help me. I am having exactly the same issue. though I don't think its PC or Laptop problem. I have two Note 5 the other one is working just fine, while the other Note 5 that was just charging was connected I noticed that running *#0808# I can select AP and CP but MTP+ADP was not selected and if I try selecting the radio button I will be able to but after pressing Ok or Reboot it back to no selection at all. Which I observe on my other Note 5 that was working its always selected every time I run *#0808#.
One more thing noticed is that on the Note 5 that was not working I boot it download (ODIN) mode and connect back to USB of my PC and Laptop, I hear a sound (the typical sound in windows once you connect any USB device) though I cannot access it I am positive that my USB port on both device are in good condition and since it was detected in windows through ODIN boot mode I was under the impression that its a phone software/firmware related. Can somebody help me on this one? thanks
Hello,
I am not a developer but hope to get some support here as samsung has not been a big help so far.
Before updating Android versions my Samsung Galaxy Tab S2 SM-T713 would connect to Ethernet via the plugable USB 2.0 OTG Micro-B adapter.
It seems that the specific chipset used by the adapter is no longer enabled on this specific device, while I am told it is still included in all Android version 4 and up.
So my question is how can I enable the AX88772 CHIP SET in order to regain ethernet connectivity.
I tried going into dev mode and selecting "RNDIS Ethernet" in the USB configuration but that did not do anything.
Another issue possibly related is that when connecting the tablet to a Win 10 laptop it is not recognized. Here I tried many solutions including installing the media pack and other options available. No success. If this is an unrelated problem then I will post this secondary issue in another post.
Any ideas or suggestions would be greatly appreciated.
Thanks
jgessentials said:
Hello,
I am not a developer but hope to get some support here as samsung has not been a big help so far.
Before updating Android versions my Samsung Galaxy Tab S2 SM-T713 would connect to Ethernet via the plugable USB 2.0 OTG Micro-B adapter.
It seems that the specific chipset used by the adapter is no longer enabled on this specific device, while I am told it is still included in all Android version 4 and up.
So my question is how can I enable the AX88772 CHIP SET in order to regain ethernet connectivity.
I tried going into dev mode and selecting "RNDIS Ethernet" in the USB configuration but that did not do anything.
Another issue possibly related is that when connecting the tablet to a Win 10 laptop it is not recognized. Here I tried many solutions including installing the media pack and other options available. No success. If this is an unrelated problem then I will post this secondary issue in another post.
Any ideas or suggestions would be greatly appreciated.
Thanks
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Is there a reason why you need Ethernet rather than wifi?
ashyx said:
Is there a reason why you need Ethernet rather than wifi?
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Yes, we live in a house without wifi on purpose. My wife get's immediate headaches and body pains when she is exposed to a direct signal. After having been removed from it for several years in our house I feel the same way when it is on. Our house is wired and we use both ethernet over power or ethernet over coax depending on what room we are in. The last one works beautifully.