Missing Tiimestamp on Outgoing Email With Stock App - One (M7) Q&A, Help & Troubleshooting

Hello everyone!
I've been using the HTC for a little over one month now and have been very happy with it so far. It is a great smartphone in every respect.
Today however, I noticed that emails which I send over the stock app using Exchange ActiveSync do not display a timestamp. The emails are sent without a hitch and they are received just fine as well. However, when i open Outlook 2013 and look at the 'Sent Items' folder, the column where the time is normally displayed says 'None' for the Emails which I have sent from the HTC's own client. This only happens with emails sent for the stock app - if i send an email using the same account using Outlook app, the timestamp displays just fine.
Furthermore, if i open the account on Outlook.com, the timestamp also displays fine, even when sent from the HTC stock app.... Yet I really doubt this is a problem with Outlook however, as every other account I have (including several other Exchange accounts) work perfectly fine. Outlook 2013 only seems to have trouble reading the timestamps on emails sent from the HTC stock app and nothing else.
Has anyone else also experienced issues with timestamps missing from outgoing emails?
(The attach screenshot is of my 'Sent Items' folder in Outlook. The highlighted portions are the emails sent through the HTC One stock email app...)

I just installed Outlook 2013 today and have noticed the exact same problem. Does anyone have a solution?

aszeto81 said:
I just installed Outlook 2013 today and have noticed the exact same problem. Does anyone have a solution?
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I'm still looking for one...
Can anyone else offer some input?

HeroTwin said:
I'm still looking for one...
Can anyone else offer some input?
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Click to collapse
I ditched the stock app for the official Outlook app.

Related

Sent Mail

Hi guys,
I'm having a bit of a strange issue with using email. I have my GMAIL account set-up, and it works fine, constantly pulls my emails through and I am able to send emails fine as well.
The problem though is that when I send an email, it doesn't appear in any of the folders on the mail tab if i go back to search for it later.
Is anyone else having this issue using GMAIL on their Diamond 2?
Perhaps you need to make sure your SENT MAIL folder is set up to synch with the server. I had a similar issue with Yahoo Mail - if you're using IMAP instead of POP, then you can (and should) set up which of the folders on the server you want to synch with. I think that by default, your inbox and outbox are the only ones that get synched.
From the Mail tab in Manila, press INBOX. Then press MENU > Tools > Manage Folders.
Thanks Jim. Syncing the folders did the trick however it has raised another issue. All the emails in my sent folder just show my email address and the subject line and not who i actually sent the email too. Is this normal and how yours looks too?
Ha! I never noticed that before! Yes mine does the same. To see who you sent the message to, you have to open the message and scroll up.
That's a bit weird. I guess by default the mail app displays the sender and subject, which is fine for your inbox but a bit daft for the sent items folder. Not sure if it can be changed though.
Interesting...
I can not confirm the issue. When i change zu the folder "Sent" (in WM-Interface), i see the recipient, subject, date and size in the list - and not the sender. Same in "Outgoing".

[Q] HTC Mail / Hotmail / MS ActiveSync Exchange issue

Having spotted that Hotmail now supports Push Email via ActiveSync Exchange, I decided to set this up on my phone last week. Up until then I had been using the HTC Mail App via POP using the scheduling to retreive emails every so often. This works, but of course there's a delay between receiving an email and it appearing on my phone.
I've set up the Mail App using the ActiveSync Exchange which worked great, syncronised my contacts and folders. It then dowloaded the last few emails I had which was also exactly what I wanted.
I marked the items as 'Read'. However, no sooner had I done this it then proceeded to download and alert me for the same emails. Again, I marked them all as 'Read', exited the app and it alerted me again for the same ones. So I tried deleting them. Same result.
This is very frustrating as it seems to be stuck in an infinite loop. I've turned off the "Update on open" option as this seemed to conflict with the 'push' nature of the system. However, I'm still not receiving emails on push as far as I can tell. (I've just tested it now).
Can anyone tell me if this is just me or if there's some sort of inherant issue with the HTC Mail App in 2.3 as the wife also has this same problem on her Desire HD 2.3.
Any help would be appreciated.
Hey I'm also having the exact same issues (marking read/unread and deleted keep reappearing). Have you found any solution yet?
Desire HD
ARHD 5.2.2
HTC Mail
GB 2.3.3
i've seen this behavior as well. i'll open email (HTC Mail App) read a new email, new emails arrive and the one i just read shows up as new email - again. i use the HTC Mail App for my gmail (so i can have all email in one inbox) and it's the only account where i have this issue. i'm using the Unity 1.27 Sense 3.0 ROM.

Email app: send from different account

Hi,
I've noticed an issue with sending from different email accounts using the 'Email' app (not Gmail).
I have two Exchange accounts set up on my N7, however if I used the combined view and start composing an email I am unable to change which account the email will be sent from. Likewise if I am in the inbox for 'Account 1' then I am not able to choose 'Account 2' as the from account without coming out of the mail, switching inbox and starting a new email.
This is also a problem when using the 'share via email' capability of some apps, as I can't choose which account will do the sending.
Does anyone else have this issue?
This is also the same on my Gnex, so it's not specific to the device. Both are running stock unrooted 4.2.1
kechurchill said:
Does anyone else have this issue?
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Of course. You also can't edit forwards or quoted text. This makes the stock Email client pretty useless to me.
While it would be nice to have an official Google email client that is worth a damn, in the meantime check out Aquamail.

Yahoo mail problem

I am reading my Yahoo mails via standard HTC Mail app. Is anyone else having problems with Yahoo! email lately? Mine stopped syncing 4 days ago. Looks like it is server side issue. Clearing data, etc, only syncs it up till 21st. No newer mails is available.
I have two accounts, and both work at this moment. (as always)
I got a email that there was suspicious activity from my yahoo account and it was locked
" At Yahoo!, your*account safety is our top priority.
*
Recently, we have detected some unusual activity on your account and as a result, we've temporarily locked it for your protection. You may unlock your account immediately by logging in on a PC. "
Sent from my HTCONE using xda app-developers app
Thanks, this is something else. Apparently another folder syncs fine. The main inbox does not. Access via mobile yahoo website works too.
Does anybody have more than 1500 mails in the inbox and is it still working?
mzel said:
Thanks, this is something else. Apparently another folder syncs fine. The main inbox does not. Access via mobile yahoo website works too.
Does anybody have more than 1500 mails in the inbox and is it still working?
Click to expand...
Click to collapse
Figured it out myself. This was happening due to the number of emails or the total size. After a cleanup it started working again. Still wacky.
I'd expect at least some warning.
yea what gives?
Been having issues with Yahoo app for a couple months. Always seems to be server or sync type issues. I send probably 5 feedbacks a week.

[Q] Email Sync Issues

I'm having an issue with email sync. In the email app, one of my email accounts will sync for a few days then just stop syncing. I don't notice it until it dawns on me that I haven't gotten new email in a while. It won't let me manually sync either. At the top, the last sync date will remain static showing a few days ago. I've deleted the account and then set it up again twice and that works for a few days, then it fails again. This is an old verizon.net account that I've never had issues with on any other device. Any thoughts?
Bigred007 said:
I'm having an issue with email sync. In the email app, one of my email accounts will sync for a few days then just stop syncing. I don't notice it until it dawns on me that I haven't gotten new email in a while. It won't let me manually sync either. At the top, the last sync date will remain static showing a few days ago. I've deleted the account and then set it up again twice and that works for a few days, then it fails again. This is an old verizon.net account that I've never had issues with on any other device. Any thoughts?
Click to expand...
Click to collapse
Mine was acting up this morning, I just rebooted, and I was able to sync again.
Not sure if that will help, or if you have tried that, but that has helped me.
Sent from my SM-P600 using XDA Premium 4 mobile app
Bsmith0731 said:
Mine was acting up this morning, I just rebooted, and I was able to sync again.
Not sure if that will help, or if you have tried that, but that has helped me.
Sent from my SM-P600 using XDA Premium 4 mobile app
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Click to collapse
Oh yeah, well past that. I've rebooted, unchecked and rechecked the sync box, messed with the sync settings... the only thing that seems to work is deleting the account and adding it back..
Bigred007 said:
Oh yeah, well past that. I've rebooted, unchecked and rechecked the sync box, messed with the sync settings... the only thing that seems to work is deleting the account and adding it back..
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Click to collapse
Mine does the same thing. I have yet to figure out a permanent solution.
Mine does the same thing. I have yet to figure out a permanent solution.
Kael ruch said:
Mine does the same thing. I have yet to figure out a permanent solution.
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Click to collapse
With which email provider are you having trouble? Is it Verizon as well? (hoping that we can at least narrow down the problem...)
Thanks!
Also - Is everyone still using the stock email app, or are you having issues with another app too? I'm stock and am getting ready to try something different.
Bigred007 said:
With which email provider are you having trouble? Is it Verizon as well? (hoping that we can at least narrow down the problem...)
Thanks!
Also - Is everyone still using the stock email app, or are you having issues with another app too? I'm stock and am getting ready to try something different.
Click to expand...
Click to collapse
I run 4 separate email accounts (POP, IMAP, and Exchange, but not Verizon) and don't have any problems. The only thing I can think of that hasn't already been suggested is to clear the cache and/or data for the email app in the application manager. If this is an Exchange account clear the data/cache for the Exchange services app also.
I had an issue with the stock e-mail app not syncing properly with gmail. New e-mails would come in, but old ones that were read would not be marked as read. As such it had over 50 unread e-mails even though the gmail app or gmail website had 2 or 3.
I switched to K-9 Mail which works much better.
Kael ruch said:
Mine does the same thing. I have yet to figure out a permanent solution.
Click to expand...
Click to collapse
This dude is just trying to get his post count up. Besides adding nothing to the conversation, he is becoming quite annoying repeating what others say in other threads.
pennywisdom said:
I had an issue with the stock e-mail app not syncing properly with gmail. New e-mails would come in, but old ones that were read would not be marked as read. As such it had over 50 unread e-mails even though the gmail app or gmail website had 2 or 3.
I switched to K-9 Mail which works much better.
Click to expand...
Click to collapse
I think I'm going to have to end up running another email app as well.
That leads me to another quandary. K-9 won't do hotmail. Mailbox and Cloud Magic won't do anything but gmail and iCloud. I need to find something that can handle a hotmail (IMAP I think) account, a verizon POP3 account, and a Gmail account. Any thoughts?
Galaxy S5 Email Syncing
Bigred007 said:
I'm having an issue with email sync. In the email app, one of my email accounts will sync for a few days then just stop syncing. I don't notice it until it dawns on me that I haven't gotten new email in a while. It won't let me manually sync either. At the top, the last sync date will remain static showing a few days ago. I've deleted the account and then set it up again twice and that works for a few days, then it fails again. This is an old verizon.net account that I've never had issues with on any other device. Any thoughts?
Click to expand...
Click to collapse
Where I work, we have 5 Galaxy S5's and we have all experienced this issue. One of my users has it happen every Tuesday. This is only with the stock email app. Other apps seem fine, but that's ridiculous....it shouldn't be doing this.

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