[Q] Z1 screen skipping - Xperia Z1 Q&A, Help & Troubleshooting

I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?

Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Click to expand...
Click to collapse
This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk

I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app

I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.

To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.

Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk

Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk

Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.

No problem here, maybe it's related to screen protector?

Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
Click to expand...
Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going

amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
Click to expand...
Click to collapse
Hi, is your problem fixed? havent tried changing my screen guard.

Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk

I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.

router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
Click to expand...
Click to collapse
Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.

Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk

shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
where to get an insulating case and what it's made of so I can get it to check if that works

brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
Click to expand...
Click to collapse
Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
Sent from my C6903 using Tapatalk

I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app

LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
yes it's a batch problem..

brapicoco said:
yes it's a batch problem..
Click to expand...
Click to collapse
So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985

Related

Very BAD screen issues

So for some reason, my screen keeps recognizing clicks that i don't do. In another way, it clicks on itself. I can leave it on the table with the screen on and by itself, it will make a phone call, or open an app or something. It only clicks on stuff that are in the bottom 1/5th of the screen. Its on every rom, not just the midnote 2.0 that i am using.
Anyone have a solution?
Sounds like a display issue. have u recently sat on it or maybe applying pressure to that part of the screen? or it may be cause by magnets on cases etc....not really sure if it can be fixed unless u replace the whole screen entirely...
Same screen issue!
My Galaxy Note just started doing this as well. Mine is on a stock rom, and I've tried a factory reset and it hasn't helped. I'm wondering if there's some sort of screen diagnostics out there that can help identify the issue. The problem is intermittent, but sometimes when it gets going its just click after click after click on the same spot...
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
kkg720 said:
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
After the factory wipe and reset do you check to see what applications are running? Do you have absolutely no other apps that have been installed?
There have been some early warnings of virus being written for android so I have used an antivirus program for last eight weeks and never had a problem - perhaps you have an unwelcome visitor?
Otherwise definitely go for a replacement, especially if the phone is only a few weeks old.
I use an antivirus app that I downloaded from the market a little while ago. I ran a scan with it and there is nothing wrong so I guess that my best bet would be to get a replacement. Will Samsung replace it even though I am in the us?
Sent from my GT-N7000 using Tapatalk

Odd lock screen issue/glitch (white line across screen)

Just noticed an odd glitch on my Nexus7. When I press the lock screen button I notice a 1px heigh white line that varies in length, but normally about half the width of the screen and can be seen about half and inch up from the very button of the screen.. The line is visible approx 9 time out of 10 when locking the screen.
Has anybody else noticed this? I'm currently undecided if I should return due to a slight screen flicker in gmaps but if this is a real fault I guess this will help me make my mind up.
Does it show then go away with in a few of milliseconds? Mine does that very rarely
Sent from my Nexus 7 using xda premium
Yes that's it... To be honest I wouldn't normally see it as I rarely lock the screen manually, but I did this morning and noticed it. Think I may just leave it then.
I think I have a different issue from you guys and was wondering if you ever experienced this. Occasionally I get a vertical white line across the screen for a couple millisecond after I wake the device from sleep into the lockscreen.
I get the exact same thing on mine. I thought I was imagining it at first as it happens so fast. I would be interested to find out what it is.
Sent from my GT-I9300 using Tapatalk 2
edhunter13 said:
I get the exact same thing on mine. I thought I was imagining it at first as it happens so fast. I would be interested to find out what it is.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Do you get a vertical white line or horizontal?
I'm glad I'm not the only one.. Mine is only horizontal and stays the exact distance up from the bottom of the screen each time. I'm guessing its not a major problem and I'm quite happy to live with it. Just hope I haven't stumbled upon another Nexus7 issue.
Coatezy said:
Yes that's it... To be honest I wouldn't normally see it as I rarely lock the screen manually, but I did this morning and noticed it. Think I may just leave it then.
Click to expand...
Click to collapse
Am gunna leave mine seems like a minor issue can't see it affecting my beloved nexus in the long run
Sent from my Nexus 7 using xda premium

Z1S (tmo), swype problems

I did the diagnostics with the touch screen, and turned out ok, but sometimes I get swype issues that are similar to the touchscreen problem on older Z1's-- you can see the swype drag line break up and I get garbage (2-3 letter) words onto my text fields. If I change hand positions/put the phone down, and retry--swype works fine. Anyone else having similar issues?
recharged95 said:
I did the diagnostics with the touch screen, and turned out ok, but sometimes I get swype issues that are similar to the touchscreen problem on older Z1's-- you can see the swype drag line break up and I get garbage (2-3 letter) words onto my text fields. If I change hand positions/put the phone down, and retry--swype works fine. Anyone else having similar issues?
Click to expand...
Click to collapse
Yep, I am. I think people on the Z1 were having the same issue, but some firmware fixed the problem.
Don_Perrignon said:
Yep, I am. I think people on the Z1 were having the same issue, but some firmware fixed the problem.
Click to expand...
Click to collapse
..the only FW which can fix this problem is .136. Reported it does, but always can be the exception.
Interesting, I'm on fw 14.2.C.0.159 (C6916), and definitely seeing it (device test was ok). I'm going to check another phone at the store...
recharged95 said:
Interesting, I'm on fw 14.2.C.0.159 (C6916), and definitely seeing it (device test was ok). I'm going to check another phone at the store...
Click to expand...
Click to collapse
Yes, you should. BTW, different model different FW, that is why maybe your problem is not fixed yet...
eclyptos said:
Yes, you should. BTW, different model different FW, that is why maybe your problem is not fixed yet...
Click to expand...
Click to collapse
This is correct.
Sent from my C6916 using XDA Premium 4 mobile app
Try the one handed keyboard skin. It works better for me.
Sent from my C6916 using xda app-developers app
man I keep seeing this statement about .136 fixing this problem..it does NOT,believe me know all devices are different but bug still there, you will see eclyptos once ur z1 arrives
Sent from my C6906 using xda app-developers app
feddexx69 said:
man I keep seeing this statement about .136 fixing this problem..it does NOT,believe me know all devices are different but bug still there, you will see eclyptos once ur z1 arrives
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
agree! after flashing .136, problem is still there.
i have already highlight this issue to a sony rep at their forum few days ago. he have already escalated this issue.
Trying to hit the store tomorrow.... But I can't reproduce the error consistently, but I have gotten it to fail on the touchscreen test mainly on the lower half of the screen. And every time, if I reposition my hand, it fixes itself. I do notice more dust on the screen when it has problems.
Makes me think the screen is too sensitive in certain cases (dust, fingerprints,??) , or considering this problem started after I got a very, very fine scratch near the top of the screen....i.e. a scratch on the anti shatter film is creating some problem. I'm getting a zagg screen protector but it would be nice if Sony offered a replacement film.
recharged95 said:
Trying to hit the store tomorrow.... But I can't reproduce the error consistently, but I have gotten it to fail on the touchscreen test mainly on the lower half of the screen. And every time, if I reposition my hand, it fixes itself. I do notice more dust on the screen when it has problems.
Makes me think the screen is too sensitive in certain cases (dust, fingerprints,??) , or considering this problem started after I got a very, very fine scratch near the top of the screen....i.e. a scratch on the anti shatter film is creating some problem. I'm getting a zagg screen protector but it would be nice if Sony offered a replacement film.
Click to expand...
Click to collapse
i play dead trigger 2 in landscape, it also have problem on the upper half of screen.
i always clear the dust before using it. therefore not the dust tat cause the problem.

[VIDEO] Pressing the screen in a certain spot makes an audible clicking noise

Pressing on a certain spot of the screen (about 1/3 of the way from the top) makes an audible click and I can kind of feel it under my thumb too. I've had the phone for less than a week and it seems to work fine otherwise. I'll bring it into the Sony store on Monday to see what they say.
What could it be? Does this happen to anyone else? Do you think it's worth getting fixed?
Video (first click at 0:10) :
adamk7 said:
Pressing on a certain spot of the screen (about 1/3 of the way from the top) makes an audible click and I can kind of feel it under my thumb too. I've had the phone for less than a week and it seems to work fine otherwise. I'll bring it into the Sony store on Monday to see what they say.
What could it be? Does this happen to anyone else? Do you think it's worth getting fixed?
Video (first click at 0:10) :
Click to expand...
Click to collapse
How did you find out about this problem? Did you read about it somewhere and decided to try pressing your screen as well?
I'm pretty sure you'd never have found out about it during normal usage. Or did you randomly think to yourself "hey, I should really press my new phone's screen unusually hard and see if it make any noises" ?
degraaff said:
How did you find out about this problem? Did you read about it somewhere and decided to try pressing your screen as well?
I'm pretty sure you'd never have found out about it during normal usage. Or did you randomly think to yourself "hey, I should really press my new phone's screen unusually hard and see if it make any noises" ?
Click to expand...
Click to collapse
I posted a thread about it a couple of days ago but should have mentionned it here as well that my phone wouldn't turn on after sleeping with it. I was checking for damage and I noticed this and assumed it was related. Though looking back, I'm pretty sure it was an unrelated software malfunction (kernel panic?), mainly because the battery kept draining during that time. It was at 60% when it was seemingly bricked (wouldn't even react to being plugged into multiple chargers and computers). then 24 hours later it magically let itself get charged, but for some reason was completely discharged at 0%. Everything worked normally from then on.
"hey, I should really press my new phone's screen unusually hard and see if it make any noises"
Click to expand...
Click to collapse
I see how it looks like I'm pressing hard, but I'm actually not at all.
I stumbled upon this post posted a month ago http://forum.xda-developers.com/showpost.php?p=55745968&postcount=71
I'm a little worried about screen rigidity. After reading the other post about pressing the screen and seeing a rainbow and then seeing a YouTube video about a popping sound when you press on the screen. Hope Sony didn't go cheap here. Everything else I like about the phone. I have yet to take delivery of mine
Click to expand...
Click to collapse
I tried looking for the video he mentions but can't seem to find it
adamk7 said:
my phone wouldn't turn on after sleeping with it.
Click to expand...
Click to collapse
Probably traumatized.
Iruwen said:
Probably traumatized.
Click to expand...
Click to collapse
In my defence - it's quite a sexy phone
And waterproof for a reason
adamk7 said:
In my defence - it's quite a sexy phone
And waterproof for a reason
Click to expand...
Click to collapse
Lol.
Also, this is the video you couldn't find: https://www.youtube.com/watch?v=9JrfMjiNB9E
degraaff said:
Lol.
Also, this is the video you couldn't find: https://www.youtube.com/watch?v=9JrfMjiNB9E
Click to expand...
Click to collapse
Thanks for the vid. Though in a similar spot, mine sounds clickier and high pitched, like a mouse click
I'd definitely send the phone for repair before the glass spontaneously cracks
As you know I had same problem as you re power button not working but my phone won't revive I've now sent it in for repair.
I tried you screen click thing and got no clicking
same problem here
I'm having the same problem. Could you please let me know if it's a manufacture problem or not. Thank you in advance. and hopefully it's not.
mr0nee said:
I'm having the same problem. Could you please let me know if it's a manufacture problem or not. Thank you in advance. and hopefully it's not.
Click to expand...
Click to collapse
I think it is, it definitely shouldn't be doing that. But I've decided to leave it be. I've ordered some tempered glass screen protectors - should stiffen up the screen a bit among other benefits.
Thanks
adamk7 said:
I think it is, it definitely shouldn't be doing that. But I've decided to leave it be. I've ordered some tempered glass screen protectors - should stiffen up the screen a bit among other benefits.
Click to expand...
Click to collapse
I've ordered a nillkin tempered glass + back screen protector as well. I'm waiting for it to be delivered in two weeks at most.
Anyways thanks for your answer. This problem, do you know if it happens to all device or just some? I have already tried putting it in water and it worked out just fine. Thanks again.
Seems like they all do this sound
I purchased my Z3 yesterday and I also noticed this weird sound while I was putting the case on. So today I went back to the store to see if it was just mine.
I tested 4 different Z3 with the dude a the sony store and they all seem to be doing the same sound at the same spot. However i still got mine replaced for one that seemed a little better than the others.
So yeah it looks like it's normal...
Guess what? I found the same issue somehow couple of weeks back and thought it was weird. I wasnt trying to test anything specifically and just clicking on phone for something at that time and heard the noise. So I did some more checks and saw it happening on the top half of the screen only.
Mind does the same thing. I bought it yesterday and noticed it this morning...hopefully it isn't something that I need to return it for.
daneshpastry said:
Mind does the same thing. I bought it yesterday and noticed it this morning...hopefully it isn't something that I need to return it for.
Click to expand...
Click to collapse
They all do it, z3 and z3 compact. I tested 4 different z3 and 2 z3 compact at the sony store when I went to get an exchange for mine.
I took one which seemed a little less worst, but still do it.
I'm probably gonna buy a tempered glass, it might help lessen the default.
Sent from my SGH-I747M using XDA Free mobile app
liltitiz said:
They all do it, z3 and z3 compact. I tested 4 different z3 and 2 z3 compact at the sony store when I went to get an exchange for mine.
I took one which seemed a little less worst, but still do it.
I'm probably gonna buy a tempered glass, it might help lessen the default.
Sent from my SGH-I747M using XDA Free mobile app
Click to expand...
Click to collapse
That's really unfortunate...I wonder why no one has mentioned it on Reddit or in any online reviews? We can't be the only ones to have noticed it.
daneshpastry said:
That's really unfortunate...I wonder why no one has mentioned it on Reddit or in any online reviews? We can't be the only ones to have noticed it.
Click to expand...
Click to collapse
To be honest, if my case hadn't been so hard to put on, I may never have noticed.
Sent from my D6603 using XDA Free mobile app
liltitiz said:
To be honest, if my case hadn't been so hard to put on, I may never have noticed.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
I noticed it fairly quickly...and I haven't purchased a case yet.
Does having a case on make it better/worse?

Screen shifting

OK, I've noticed a strange occurrence that happens on my phone, its like the screen shifts down. What's up with that? I've attached an image below showing you what I mean.
Sent from my Nexus 6 using XDA Free mobile app
Phone is not rooted, running 5.1
Sent from my Nexus 6 using XDA Free mobile app (new user)
Whatttt lol never seen that on any phone before
I know, it's weird, it's only ever happened 3 times, twice in the last 2 hours.
Sent from my Nexus 6 using XDA Free mobile app
Wow. That's strange. Wonder if its a software issue vs a hardware issue. I've had my nexus 6 for a little over a month and haven't had that happen yet
I'm thinking it might be a software issue, I didn't notice this until I updated from 5.0.1 to 5.1
Sent from my Nexus 6 using XDA Free mobile app
phyba said:
Wow. That's strange. Wonder if its a software issue vs a hardware issue. I've had my nexus 6 for a little over a month and haven't had that happen yet
Click to expand...
Click to collapse
with that line down the middle it seems like it's a permutation of the screen tearing effect.
BladeRunner said:
with that line down the middle it seems like it's a permutation of the screen tearing effect.
Click to expand...
Click to collapse
Um what?
Sent from my Nexus 6 using XDA Free mobile app
doubbleactiv said:
Um what?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Known issue on the Nexus 6. Some devices the screen will "split" or tear down the middle and be unresponsive. I've had it happen. Your picture shows a definite line down the middle of your screen and I wonder if it is just another version of that issue.
line through screen
Hi guys
I too have the same issues with the Nexus 6. I notice it every time I watch netflix. Watching it horizontally, I will hat a horizantal line in middle and then sometimes even a vertical line. SO it looks like 4 window panes. I have to shut off phone to correct issue. Please let me know if you come up with a fix.
Thanks
calben13 said:
Hi guys
I too have the same issues with the Nexus 6. I notice it every time I watch netflix. Watching it horizontally, I will hat a horizantal line in middle and then sometimes even a vertical line. SO it looks like 4 window panes. I have to shut off phone to correct issue. Please let me know if you come up with a fix.
Thanks
Click to expand...
Click to collapse
Does the screen go black, or does it freeze. If it is the latter, most people say an RMA will resolve it.
danarama said:
Does the screen go black, or does it freeze. If it is the latter, most people say an RMA will resolve it.
Click to expand...
Click to collapse
It continues playing the movie with the black line. I have read this happens often w Netflix our this phone.
Happened to me too. I've read that for some people locking and then unlocking the screen solves it but I had to restart it to bring it back to normal. The screen stayed responsive though.
I can only assume that no fix for this has been found. I also have the issue, though turning off the screen and turning it back on fixes it until the next time it messes up.
StormMcCloud said:
I can only assume that no fix for this has been found. I also have the issue, though turning off the screen and turning it back on fixes it until the next time it messes up.
Click to expand...
Click to collapse
My nexus 6 started having this problem from a few weeks ago. I think I saw the black-line-in-the-middle issue initially as well, but the prevalent issue for me right now is shifted or wrapped-around screen (need to figure out how to post a picture - this is my first post). The amount of shift sometimes varies (as much as half of the screen), and the video playback is not affected (phone works fine other than the screen shift), and screen is not frozen. I have had the phone for about 6 months (T-mobile) and it's not rooted and it has the latest android version (5.1.1 I think). Initially it showed up when playing netflix for a while (like 10 minutes), then it happened in youtube as well. It only happens when the screen is in landscape mode, and it does not happen every time. Turning off the screen then turning it back on does not make the problem go away. Only reboot can fix the issue, but the problem will come back after some play time.
I haven't seen any post talking about the same problem, let alone people talking about this kind of problem 6 months after using their phones (most screen problems reported are within a few days after the phone was received). Anyone has similar experience? I haven't talked to t-mobile yet but I will. The last android update on my phone was from a while ago so it shouldn't be related to that, but it could be related to netflix/youtube app updates but I don't remember when I updated last time. I am also using a phone cover with a lid which I expect would make heat dissipation situation worse but I started using that cover many months ago so I don't think it should be related either.
Not same issue I'm quite sure but I had a small think black like going across my screen, just appeared one day... This line didn't quite touch the edges of the screen but had an even gap on each side where it ended. I did a factory reset and no dice so I ended up taking it back to Sprint and after attempting to tighten a ribbon and they could not fix it they ordered me a new one and I see now that my og N6 was indeed defective as the speakers sounded completely different and on this new one speakers don't sound like crap.. Tk God for insurance. :thumbup:

Categories

Resources