Hi, so, i've got my xperia sp since 3 weeks, it's a very good phone.
But, since 4 days, my phone going to reboot with brown lines, like the LCD has broken, but he restart, normally, it happens when i use spotify or gmusic per example, it's agacing.
What cause this problem ? And sorry for my bad english, i'm a French guy :-/
Thanks
PS : Yes, i've doing all wipe, i reflash with SEUS and Flashtool many times, i ask to Sony France but no answer at the day ... :'(
Happens to me when I torrent or watch youtube videos, not related to wifi usage though because I can transfer 2gb files over LAN without any reboots... However I can't even download 100mb with torrents
Maybe it's a bug when the phone connects to too many IPs...
ZakooZ said:
Happens to me when I torrent or watch youtube videos, not related to wifi usage though because I can transfer 2gb files over LAN without any reboots... However I can't even download 100mb with torrents
Maybe it's a bug when the phone connects to too many IPs...
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I think this is it, when i go to work, i can hear music with spotify ect ... i have not the WiFi, but it happens when i am to my home, maybe we can disable Dynamic IP in WiFi settings, i don't know :X i'm not professionnal :'(
Related
I am having trouble with youtube on my xz. It suddenly starts buffering, but never continues. I have no problem playing 1080p videos from my nas, and I also have no problem using pop up YouTube player. It is not the network, YouTube runs fine on all other android and Symbian devices in the house. (one x, xcover2,808, Mini pro)
Anyone else experiencing this issue?
Phantom3D said:
I am having trouble with youtube on my xz. It suddenly starts buffering, but never continues. I have no problem playing 1080p videos from my nas, and I also have no problem using pop up YouTube player. It is not the network, YouTube runs fine on all other android and Symbian devices in the house. (one x, xcover2,808, Mini pro)
Anyone else experiencing this issue?
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reset phone try again?
G1_enthusiast said:
reset phone try again?
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Click to collapse
Yeah, was hoping to avoid that. 3 mails, VPN, remote desktop settings, savegames +++
But I will try when I have the time. Thanks.
Try to delete cache of the youtube app.. Go to application, youtube, delete cache and restart phone. This helped for me.
Tried that now, after 19min the buffer fault came along again. happens from 2 min untill forever. Have to turn off and on HD and it might start. Anying when the phone is in my dock and I am in bed.
Phantom3D said:
Tried that now, after 19min the buffer fault came along again. happens from 2 min untill forever. Have to turn off and on HD and it might start. Anying when the phone is in my dock and I am in bed.
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Click to collapse
maybe network congestion?
Reset did not work, cannot be the network, I have a kick-ass router and 70mbit down. Besides all other phones work flawless on my network. Hope this is an issue that will be corrected either by Sony update or youtube update..
Try to delete the updates. If you go to apps, then all apps, you will see youtube. Just delete cache and everything else. I had the exact issue. And me too have a great internet connection (100mb) just try to delete stuff of the youtune app. A reset won't fix this problem. Hope i helped
Phantom3D said:
Reset did not work, cannot be the network, I have a kick-ass router and 70mbit down. Besides all other phones work flawless on my network. Hope this is an issue that will be corrected either by Sony update or youtube update..
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Click to collapse
sometime your network is being throttle by your company or by youtube. I know this happen on my Verizon network at home...at 3am in the morning its fast as hell and youtube load right away but at 5PM **** would not go...
i have searched and read and searched some more and can not come up with anything.
here is my issue, i have a s4a, i have comcast modem with a netgear router, i have streamed pandora on this setup for at least a year or more, occasionally netflix and of course some youtube videos. a few weeks ago i signed up for hulu plus, got a chromecast and went to streaming video from my phone. i watched several shows through the chromcast from my phone as well as a movie on HBOgo. last week sometime something has happened and i can no longer stream anything on my phone, hulu, netflix, hbo, pandora, none of these work, i downloaded cartoon network and it works fine. if i disconnect from my wireless network i can stream all of them, as soon as i connect to wifi "unfortunatly (app) has stopped". i have reset my modem, router, wiped my phone, updated my phone to 4.3, re wiped the phone, and still nothing, as of this moment the only app that i have downloaded on my phone is pandora, and i can not stream when connected to wifi...
if i go anywhere else and connect to their wifi everything works fine... why did my phone all of a sudden stop streaming on my network only?
my wifes iphone works fine with all of the above and connected to the chromecast
any help would be great as i am ready to smash this phone
tp8728 said:
any help would be great as i am ready to smash this phone
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Click to collapse
Nothing comes to mind that wouldn't have been solved by everything you've already done... Maybe you will have to buy a new modem?
Just another random thing that might work... try adding a different Google account to your S4A and downloading the streaming apps through that Google account and see if that solves the issue. I believe that specific Google accounts can be limited by developer's based on an auth code that I think is associated with your Google account. Idk why you might be limited, and it seems extremely coincidental that you would be limited by several different developers/provides at the same time, unless Google is for some reason responsible. Please note that I know little about this particular thing so it's a complete stab in the dark but it just might work.
not sure how or why this worked, but maybe it will help someone in the future.
i decided to scan my available wireless networks in range from my phone again.... (not because i was going to mooch from a neighbor ) and noticed that my neighbor had a network labeled "lastname" and "lastname guest".
that got me thinking and reading about my router, i found out that i could set up a "guest" network as well, set it up, connected my phone and only my phone and everything works again, i have no idea why or what happened but it works for now
I have some problems with my Xperia Sp recently.
At the beginning, my phone failed to load the news-feed (in facebook app) and then I can't play any video posted on that app. The other apps still works well. Several weeks later, I noticed that when I started to browse (in chrome), Google frequently ask me to enter captcha. The next week it getting worse, when I try to search via google image, it never load completely. It look like the pict in attachment_1. Next, the other problem comes, I can't install or update apps from play store. It says "downloading" but no progress (attachment_2). Now, I can't access youtube at all and "some" sites that contain videos. It doesn't even load. I've restored my phone to factory default setting but nothing change.
I try to connect to a WiFi network and suddenly everything works well. So I thought the problem is with my network. Then I try to set my phone as portable WiFi hotspot and tell my friends to connect. All above problems come back again to my phone but everybody who connect to my WiFi hotspot can surf the internet very well.
Please tell me what I should do.....
G_W_I said:
I have some problems with my Xperia Sp recently.
At the beginning, my phone failed to load the news-feed (in facebook app) and then I can't play any video posted on that app. The other apps still works well. Several weeks later, I noticed that when I started to browse (in chrome), Google frequently ask me to enter captcha. The next week it getting worse, when I try to search via google image, it never load completely. It look like the pict in attachment_1. Next, the other problem comes, I can't install or update apps from play store. It says "downloading" but no progress (attachment_2). Now, I can't access youtube at all and "some" sites that contain videos. It doesn't even load. I've restored my phone to factory default setting but nothing change.
I try to connect to a WiFi network and suddenly everything works well. So I thought the problem is with my network. Then I try to set my phone as portable WiFi hotspot and tell my friends to connect. All above problems come back again to my phone but everybody who connect to my WiFi hotspot can surf the internet very well.
Please tell me what I should do.....
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Click to collapse
Ok, I'm not sure, but I have an idea.
You got a Windows PC an the default Sony Android?
Go to PC Companion and search for the option "repair phone".
Then, Companion will download the rom from Sony servers and install it newly. This will erase absolutely everything on the phone. After this, any software error in the phone should be gone. Even if you catched a virus. If you catched one, it could survive a factory reset...
Try this before you try anything with flashtool (in case you read about it). Let's first try the easy options
Gesendet von meinem
Sony Xperia SP - Cyanogenmod 12.1
I've had a problem the last few months with my music stuttering when I'm on wifi. This problem does not occur on 4g connection.
The problem is on any wifi network I'm on. It's really annoying. First I thought it was a Spotify problem and reinstalled the app, but that didn't help.
Music played from the player stutters as well when on wifi.
I've tried googling this, but I can't seem to find anyone who has had this problem
Anyone else with this problem? Or know how to fix it?
Have the same problem, but haven't found a solution yet.
Sendt fra min EVA-L09 med Tapatalk
Give us details guyz. We are jot gods. Firmware version? Custom or official? Any background apps that sucking your wifi while you are connected? Just saying that if you are connected on wifi your phone is uploading on cloud and that means lower connection for the rest. Its the only thing that comes in my mind. And i would suggest you to remove connectivity between clouds like google photos, onedrive etc and check again
Sent from my EVA-L09 using XDA Labs
Firmware version EVA-L09C432B393. Official version. I've got nothing that's uploading when I'm on wifi. The only thing that is set to upload the photo app when I've taken new photos, but that is like once a month maybe.
Rhaella said:
Firmware version EVA-L09C432B393. Official version. I've got nothing that's uploading when I'm on wifi. The only thing that is set to upload the photo app when I've taken new photos, but that is like once a month maybe.
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I got B394 and i can tell you that i never faced such issues even with earlier versions. Although im considered lucky because i have 300mbps up-down on my home internet and unlimited up-down speeds, unlimited data and i dont suffer with my streaming.
Try to remove every sync from the settings, like mail , google viber, facebook etc etc. Its most likely the reason why you have lag spikes. Go on Wi-Fi and activate the setting that allows you to see the download-upload speed on the top of your screen. This way you will be able to check in-out data. connect on your wifi and check if there is movement. I can not see where else is the problem. If you have data cap on upload it could be the big reason why you get stuttering on wifi when you are using streaming music. After you desync your phone run your app and check if you are facing the same issue. If that fails most likely your phone is suffering from a hungry memory app.
All of my playlists are offline lists as well. And I don't have the stuttering when I'm offline.
I can't find any option to show up and down speed on the wifi. But our home wifi is really good, and we have no cap on upload speed.
And I find it weird that it affects both music apps. I have songs saved on my phone and these also stutter when on wifi, even though there shouldn't be any reason for it.
Take a look o.n the upper right side what I mean. And just to answer your question yes. It does feed something somewhere when you are connected on wifi. There is no other explanation. Awful but its happening. Did you try the rest i suggested you?
Sent from my EVA-L09 using XDA Labs
Thanks for the help.
Me and my husband found out what was wrong. There is something wrong with the SD card I had in my phone. Turns out Spotify was saving all of my playlists there and it couldn't handle being connected to wifi I guess.
And the SD card somehow ****ed up my wifi connection speed as well. Did speedtests with it in and out and it was a big difference.
Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank
FranceBB said:
Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank
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Have you tried resetting your network in settings? Were you using this same SIM in your old phone with no issues, or was it new? Have you tried to replicate the issue in safe mode to rule out an errant app? If resetting network doesn't work, just back up your data and factory reset the phone. Google may have suggested this already. It's pretty much their automatic response before RMA. Cheers.
Of course I tried to reset my phone and start from scratch but it didn't help. As to the SIM, it has been working fine on my old phone for years so it's not the one causing the issue. Besides, if I disable mobile data but I still use the phone to call other people using the carrier network, it doesn't have any issues at all. As to safe mode, it happened with Chrome and YouTube, standard Google apps, so I can rule out third party apps altogether. It's really weird.
I made a few more tests and it seems to be related to GPU Hardware acceleration. I said that it happened on Facebook, YouTube and Chrome and I thought about the common factor: I was watching videos. It happened while I was on Facebook watching videos, it happened while I was on YouTube watching videos and it happened while I was on Chrome visiting a website which had an ad in which there was a video playing.
Oh and it also happened when I opened the camera 'cause... guess what? Video!
What puzzles me is that it only happens in 4G but not in WiFi and I can't think of any possible reason why it's only occurring with mobile data...
Ok after trying to understand what happened I was finally able to solve the issue and it wasn't an hardware fault nor it was related to video. It was me using IPSec Xauth PSK with Always on VPN turned on. It turns out that using a third party application to connect via Open VPN fixed the issue. It's now more than a week and I've never had a single reboot or freeze or crash. I have no idea why, but all I can say is "stay away from IPSec Xauth PSK" guys, there's something deeply broken there. Anyway, I'm glad everything turned out to be ok.
Cheers,
Frank