Database Develop

blue screen brick?

i was restoring to jf6 with the one click downloader and halfway through the phone turned to a bluish black screen. i let it sit here for 10 min but the restore had stopped so i unplugged it and took out the battery and then tryed to turn it back on and nothing happens. Has this happened to anyone else?

Your phone is bricked. This happened to me about a week ago. Had to take it to the att store for a replacement.
Sent from my SAMSUNG-SGH-I897 using XDA App

it is NOT bricked. if you read around the forums there are several posts about this. but the gist is put it back in download mode (same as always) and you will be fine.
And yes I know this works, I had the same issue myself a few weeks back.

yep. not bricked.
i had a green screen the other day. i was in the middle of a one click restore and all the USB ports stopped working on my desktop (office PC). Used the USB+Button method to get back into download mode and everything worked

the problem is when i plug it in and try to go into download absolutely nothing happens i dont even get that computer ! phone screen

igm503 said:
the problem is when i plug it in and try to go into download absolutely nothing happens i dont even get that computer ! phone screen
Click to expand...
Click to collapse
I know what you're saying. When this happened to me the phone was completely dead. It would not turn on no matter what I tried, and I tried every method I could find in XDA. There was no fixing it, so I had to return it for a new one.

Nexus 4 stopped working during update..

Hi guys,
Very strange problem, just got my Nexus 4, it prompted me to update. It was plugged in, charging, I let it restart to update and it simply never came back on. It didn't do any of the Android update process (with the Android on screen), just shut off, and never woke up again.
I've tried holding down volume + power, and the only thing that happens when I do this is the LED notification light flashes red for a few seconds then turns off, then repeats 10 seconds later.
Has anyone got any ideas of what could be the problem, any troubleshooting tips? It seems to be turning on in some way but not properly in that when I plug it into my Windows machine, it starts to install drivers, but still no real sign of life.
Otherwise, looks like I'll be sending it back and waiting weeks for a replacement..

Trying pulling the battery, oh wait...

Qassim said:
Hi guys,
Very strange problem, just got my Nexus 4, it prompted me to update. It was plugged in, charging, I let it restart to update and it simply never came back on. It didn't do any of the Android update process (with the Android on screen), just shut off, and never woke up again.
I've tried holding down volume + power, and the only thing that happens when I do this is the LED notification light flashes red for a few seconds then turns off, then repeats 10 seconds later.
Has anyone got any ideas of what could be the problem, any troubleshooting tips? It seems to be turning on in some way but not properly in that when I plug it into my Windows machine, it starts to install drivers, but still no real sign of life.
Otherwise, looks like I'll be sending it back and waiting weeks for a replacement..
Click to expand...
Click to collapse
Call Google, they set up a call center for these exact types of questions.

Yep looks like I'll have to.
Just thought I would check here in case anyone knew any troubleshooting methods that might bring some life back to it.

Oh dear..

Qassim said:
Hi guys,
Very strange problem, just got my Nexus 4, it prompted me to update. It was plugged in, charging, I let it restart to update and it simply never came back on. It didn't do any of the Android update process (with the Android on screen), just shut off, and never woke up again.
I've tried holding down volume + power, and the only thing that happens when I do this is the LED notification light flashes red for a few seconds then turns off, then repeats 10 seconds later.
Has anyone got any ideas of what could be the problem, any troubleshooting tips? It seems to be turning on in some way but not properly in that when I plug it into my Windows machine, it starts to install drivers, but still no real sign of life.
Otherwise, looks like I'll be sending it back and waiting weeks for a replacement..
Click to expand...
Click to collapse
I've no intention to frighten you. Had similar problem with lg optimus one. Instead of boot, light just flashed for few times and static snow appeared on screen. Service said that it was motherboard failure.

Are you holding it wrong?

As the front and back both have glass..... are you sure its not turned face down?
Sorry I couldn't resist. Hope you get it sorted, and yeah the Google helpdesk is first place to start
Sent from my GT-I9300 using xda premium

if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..

pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
Would this void warranty?
Sent from my SAMSUNG-SGH-T769 using xda premium

pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
Usually every phone that have a inreplaceable battery can similete a battery pull pressing powe button and vol up + down for about 10 seconds

pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
Pretty dumb suggestion for a new device.
Can you get to a recovery menu? Download Mode? Anything?

feedtheducks said:
Would this void warranty?
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
No as far as i know and read everywhere.. check this link... i also saw on android central.. that you could keep holding the power button for 10 seconds for it to restart
http://www.technobloom.com/nexus-4-...eplace-xda-warns-of-potential-danger/2218834/
---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------
feedtheducks said:
Would this void warranty?
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
bowenac said:
Pretty dumb suggestion for a new device.
Can you get to a recovery menu? Download Mode? Anything?
Click to expand...
Click to collapse
Thanks for your comments... I never mentioned that its a good suggestion, all i thought was to help a guy in need, sorry if you felt bad..

pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
No. This is a brand new device with full warranty.
Call support and see what they say.

t0ph0id said:
Trying pulling the battery, oh wait...
Click to expand...
Click to collapse
lmao :laugh:

Ok, I think I've solved it.
I did a bit of searching for similar problems on LG devices, and found a thread on Microsoft.com about an LG Optimus 7. (Do a search for 'LG optimus 7 not turning on' (top result) I can't post links yet).
Yes, a LG Windows Phone device.
I unplugged the device, held down Vol up and Vol down + Power for around 10 seconds, then plugged the device back in and it booted up. The problem is, it is doing this every time and sometimes this method takes a few tries to get it working.
Once the device boots up, it is fine, but this means I can't install the latest OTA update as when it goes to reboot to install, it just falls over, and to get it to start again you need to essentially do a hard reset.
The good news is that I can probably wait a few weeks for the stock levels to replenish before sending it back so I'm not waiting too long without it.

This happened to me at the store yesterday thankfully they were able to call another store before they opened and hold one for exchange seeing how you fixed it I'm glad I wasn't able to resurrect it right then and there
Sent from my Nexus 4 using xda app-developers app

QHSUSB_DLOAD mode??

Hi everybody,
a friend of mine got his HTC One (black) yesterday and rooted it. He flashed a proper custom ROM on it which I and another one of my work buddy use as well without any issues (InsertCoin). No further flashes done, no other custom kernels, no S-Off, no SuperCID. Just unlocked Bootloader and custom ROM.
He let the device run dry yesterday evening so it shut off itself automatically. He put it on his charger, the phone turned on, he did some surfing and installing apps from the market and set up his alarm. The phone charged over night and he was also able to switch off the alarm this morning.
He got ready for work, got into his car and wanted to switch on the screen on the one for some good tunes. But the screen stayed black.
When I arrived at work, he was a little upset and panicked a little. I thought I was able to recover the device.
After plugging it in to my work computer, the device manager just shows a unknown device called "QHSUSB_DLOAD" so I went to google and looked it up..
Weird thing is: QHSUSB_DLOAD wasnt seen yet on the HTC One (M7) as far as I can see it and it was pretty bad on the HTC One S. It means "Qualcom High Speed USB Download Mode" and on the One S as well as on the Nexus 4 this devices showed up after the bootloader got damaged or the device got stuck in that mode for good.
When plugging the device in (USB / Wall charger) the charging LED doesnt turn on at all, the capacitive buttons dont start to blink while holding down the power button as well.
This thing seems to be gone for good.
But aint it the way that we dont even have any access to the bootloader if its not an official update from HTC? Signature check and stuff? Since the device was rooted, no OTA updates were able to arrive at all. He told me that he didnt try to flash anything after we flashed the custom ROM.
Any advice on that?

Did you even try booting the device first thru hboot/bootloader or holding the power button to force a restart? If you did try connecting the device while on QHSUSB_DLOAD and execute a compatible RUU on your PC. RUU uses android's download mode to flash the ROM so it should be repaired by an RUU.

Already tried, no luck. Tells me the device has not been found.

I am sorry to hear that, man, but from the looks of it your friend now has a paperweight. I'd take it to an HTC service center and hear what they have to say regarding this; of course it will no longer be covered under warranty, but maybe they can fix it for you for a price or something.

Are you sure RUU can't find the phone? If it can't then I guess only a JTAG box can fix it so either send it to HTC for repair or have someone who knows JTAG fix it.
Try4Ce said:
Already tried, no luck. Tells me the device has not been found.
Click to expand...
Click to collapse

I saw this issue on my friend's GS3 once. It was hard bricked and there was no way to recover from what I read (at least on the GS3). I know I saw a thread somewhere here in this forum about the same issue and someone linked to a Sensation thread where there was a way to fix it but I'm not sure if it would apply to the One

Same problem - but the phone magically fixed itself!
I had the exact same problem with my HTC One as described in OP...
My alarm went off in the morning and I set off for work, my battery was low but I thought that I would just charge it when I got to work. I was playing a game (Dungelot) whilst waiting for my bus and was receiving pop up messages about low battery. When it got to 4% left I decided that I would finish the level then close the game down, but as I was just about to finish, the phone went blank...I assumed that I had naturally used up all the battery life and although peeved that I had probably lost my progress in the game, wasn't too bothered.
I got to work and plugged my phone in to charge on my computer. The computer wanted to search for QHSUSB_DLOAD drivers but I thought this must be what it does when my phone isn't switched on and it finds the device. I cancelled the search prompt and tried to switch my phone on...nothing happened.
I tried for the rest of the day, trying to force shut down the bricked phone by holding power in for 30 secs, trying to power into boot mode etc...everything! But the phone would not switch on and the only response I got from it was a little orange LED every now and again and the QHSUSB_DLOAD prompt.
After googling the prompt - I found myself here and REALLY began to sh*t my pants! I've only had the phone less than a month and felt I was tech-savvy enough to flash my phone with a new ROM (Android Revolution HD) to try and get rid of some of the bloatware. I had flashed a new ROM successfully a coupld of weeks before and everything had been fine up that point.
I went home depressed but throught i'd try to plug my phone into a proper mains charger rather than my work's old USB cable (that came with my previous HTC Desire Z) I was going to try a long night of searching the net to try and find a way where I could at least recover the photo's, Zoe's and vids of my new born son but had such a headache that I gave up and went for an early night.
I was woken unexpectedly the next morning by my phone alarm going off! I stopped the alarm and the home just went to Home screen as normal! I don't know how or why these events happened...whether it was the flashed ROM, the game I was playing, the battery running out before the phone could shut down properly, the old USB cable in my work not charging but detecting the device or a combination of all of those, but so far, the phone jumped back into life with the alarm after being charged in the mains all night!
Thought i'd share as it may just help someone else out there who encounters this!

Some phones have miraculously come back from QHSUSB_DLOAD with no explanation of why. Other than that it usually means a hard brick. You can send it to HTC, they will charge you and replace the main board, from what I've heard.
Sent from my HTC One using XDA Premium 4 mobile app
---------- Post added at 08:20 PM ---------- Previous post was at 08:20 PM ----------
Also, its not unheard of. I've seen it happen a few times in these forums.
Sent from my HTC One using XDA Premium 4 mobile app

I wonder if having your alarm set saved you. This phone will actually power itself on so as not to miss an alarm.
Sent from my HTC One using xda app-developers app

lampel said:
I wonder if having your alarm set saved you. This phone will actually power itself on so as not to miss an alarm.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Hi Try4Ce,
I am facing the same issue. If your friend's phone is fixed, can you share with me how the fix happened?
Many thanks in advance.
Krishna Menon.

same here
Any idea how to fix it?

Delingerb said:
Any idea how to fix it?
Click to expand...
Click to collapse
Jtag or send it to HTC is the only way.
Sent from my HTC One using Tapatalk

My Solution
Had the same Problem.
My Solution was to Download "HTC One (M7) Toolkit" and force Fastboot.
Pushed Power and Volume Down until Screen was Flashing.
Took about 2 minutes and the Phone was rebooting.
I have no idea what was happening. I have no idea if this helps or works for others. But its worth trying.
Sorry for my bad english.

Try4Ce said:
Any advice on that?
Click to expand...
Click to collapse
CoryTallman said:
Some phones have miraculously come back from QHSUSB_DLOAD with no explanation of why. Other than that it usually means a hard brick. You can send it to HTC, they will charge you and replace the main board, from what I've heard.
Click to expand...
Click to collapse
bkmenon said:
Hi Try4Ce,
I am facing the same issue. If your friend's phone is fixed, can you share with me how the fix happened?
Many thanks in advance.
Krishna Menon.
Click to expand...
Click to collapse
Delingerb said:
Any idea how to fix it?
Click to expand...
Click to collapse
This is some kind of mode that is enabled when you hold power on button when the device battery is completely drained. i.e. when you try to turn device on it will not boot up (Special I was connected to usb cable via PC to charge my phone NEXUS 4 when I get into this mode). I saw a similar mode where nvflash commands are executed something like APX(can't recall correctly) with Tegra 4 device (that time also I was connected with a usb cable and charging the tablet when it was completely drained!). A simple solution to quit this issue is DO not Panic and let the device get a little charge. After that boot normally with the power button. In case if it didn't try other modes to enter such as recovery or fastboot reboot commands if your device is getting recognised..

QHSUSB DLOAD means its a hard bricked phone, No amount of messing about with it will fix it, Send it to a service centre, it will probable have to have the motherboard replaced..Sorry

My device entered in QHSUSB_DLOAD mode after the 4.4 ota was installed and 30 minutes later, I was able to turn up the phone. It restarted itself like 5 times and then it was normal. Miracle..

danielr18 said:
My device entered in QHSUSB_DLOAD mode after the 4.4 ota was installed and 30 minutes later, I was able to turn up the phone. It restarted itself like 5 times and then it was normal. Miracle..
Click to expand...
Click to collapse
What do you mean by "force"? What did you do exactly?

My device wouldn't do anything, and it was in QHSUSB_DLOAD . But when I later pushed the power button for a minute, it worked.

danielr18 said:
My device wouldn't do anything, and it was in QHSUSB_DLOAD . But when I later pushed the power button for a minute, it worked.
Click to expand...
Click to collapse
mine spent the night carrying on waking took the charger and the green light for continued access, tried to turn it on but could not. After reading your response, I tried to hold the power button for longer. After 15 seconds the phone rang and the light came on, everything works perfect so far

Today while I was updating firmware phone gone to QHSUSB_DLOAD mode.
I am guessing it's end of road. :crying:

[Q] Newbie boot loop problem?

Hi everyone, I'm sure this question has been answered before but being a complete noob, I honestly don't understand ANY of the technical terms such as "rooting", "flashing", "ROMS", etc etc. So most of the answers I have read make zero sense to me.
My phone started bootlooping when it was in my bag and I have no idea why it started doing so. The battery ended up draining enough to get it out of the bootloop and it was working fine for a day or so, until I put it back in my bag to go out and when I took it out, it was bootlooping again.
What I am trying to ask is what might be the cause of this and is there anyone who can explain how to fix this issue (in simple terms) so that I'd understand?
Cheers.

mine is doing same!
lostpigeon said:
Hi everyone, I'm sure this question has been answered before but being a complete noob, I honestly don't understand ANY of the technical terms such as "rooting", "flashing", "ROMS", etc etc. So most of the answers I have read make zero sense to me.
My phone started bootlooping when it was in my bag and I have no idea why it started doing so. The battery ended up draining enough to get it out of the bootloop and it was working fine for a day or so, until I put it back in my bag to go out and when I took it out, it was bootlooping again.
What I am trying to ask is what might be the cause of this and is there anyone who can explain how to fix this issue (in simple terms) so that I'd understand?
Cheers.
Click to expand...
Click to collapse
mine is exactly the same reboots every few seconds , cant do anything about it

Have you done anything to your phone? attempt to root or install any new mods or apps or is this an out of the blue occurance?
Sent from my Nexus 7 using xda app-developers app

Ajxx16 said:
Have you done anything to your phone? attempt to root or install any new mods or apps or is this an out of the blue occurance?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well I don't know what rooting or mods are, so I doubt it is anything like that. The only things I've really done with my phone are install apps from the play store, torrent music using utorrent and save images/pictures. I thought that maybe it was due to my phone overheating in my bag as it has been rather hot the past few days. Could that be a possible reason?

Just do a factory reset
Sent from my Nexus 5 using xda app-developers app

dia_naji said:
Just do a factory reset
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Well the thing is, I can't do a factory reset because whenever I try to access that menu that has all the options, it starts looping before I can choose anything, and for some reason the buttons dont always work

lostpigeon said:
Well the thing is, I can't do a factory reset because whenever I try to access that menu that has all the options, it starts looping before I can choose anything, and for some reason the buttons dont always work
Click to expand...
Click to collapse
since it seems you haven't done anything to your phone (ie unlocking, custom ROMs, etc), this could likely be a hardware problem.
how's the power button working? damaged?
you can also do a factory reset in bootloader, power off your phone, then hold VOLDOWN, press POWER, keep holding VOLDOWN until the bootloader appears (the white screen, with a few options), you use VOLUP and VOLDOWN to move the "cursor" and POWER to select the option you want.

nkk71 said:
since it seems you haven't done anything to your phone (ie unlocking, custom ROMs, etc), this could likely be a hardware problem.
how's the power button working? damaged?
you can also do a factory reset in bootloader, power off your phone, then hold VOLDOWN, press POWER, keep holding VOLDOWN until the bootloader appears (the white screen, with a few options), you use VOLUP and VOLDOWN to move the "cursor" and POWER to select the option you want.
Click to expand...
Click to collapse
cant do that because as lostpigeon said it loops again before we get a chance to select anything! mine has been doing it out of the blue since this morning , cant turn off or anything . . .loops and loops over and over every 13 seconds.

johntychwith said:
cant do that because as lostpigeon said it loops again before we get a chance to select anything! mine has been doing it out of the blue since this morning , cant turn off or anything . . .loops and loops over and over every 13 seconds.
Click to expand...
Click to collapse
if it's rebooting in bootloader, then it's very likely the power button that's the problem, for example: http://forum.xda-developers.com/showthread.php?t=2563572

what can you do to fix the power button? tried drying the phone although it hasnt got wet.

johntychwith said:
what can you do to fix the power button? tried drying the phone although it hasnt got wet.
Click to expand...
Click to collapse
off to warranty...
hardware problems are very hard to fix; and i'm not saying it's the power button for sure, it's just highly likely it is, if it's rebooting bootloader.

asi have no orange insurance what would you do next?

johntychwith said:
asi have no orange insurance what would you do next?
Click to expand...
Click to collapse
How long have you had the phone, defects like that should be automatically covered regardless.
Sent from my HTC One using xda app-developers app

Ajxx16 said:
How long have you had the phone, defects like that should be automatically covered regardless.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The problem with my phone is that I found it. Turned it in and no one claimed it for a substantial amount of time so I gained ownership of it. I don't have the warranty or anything that came with the phone except for the phone itself and the charger. If I took it to a phone repair shop would they possibly be able to fix it? Or am I screwed...

Okay so I let my phone run out of battery over night and just plugged it in to charge then and it's seemed to have gotten out of the bootloop and it working normally now, so would this still possibly be a hardware issue? And is there anything I can do to prevent it from bootlooping again?

i phoned up orange and they said to ring htc as ive only had the phone for 5 months . will ring them 2moro. pain in the ass.

lostpigeon said:
Okay so I let my phone run out of battery over night and just plugged it in to charge then and it's seemed to have gotten out of the bootloop and it working normally now, so would this still possibly be a hardware issue? And is there anything I can do to prevent it from bootlooping again?
Click to expand...
Click to collapse
Im not sure this is hardware related, there are a few things you can try though to prevent this from happening again. first off, if you ever do encounter another bootloop... pressing and holding in the power button for around 20 seconds or so forces a reboot, the capacitive button on the bottom will start to blink. Second would be to boot into thee bootloader by powering down the phone, holding the volume down button and powering back on while holding voldown. this will bring you to a menu described above eariler, then do a factory reset.
Sent from my Nexus 7 using xda app-developers app

Xperia Z keeps shutting down on boot

Hi, before my xperia z used to keep shutting down before, I think it was because my phone was overheating but that was only when I was using apps like youtube and snapchat. Now it shuts down every time. When I turn it on it stays on the sony logo part for around 5 seconds and completely ****s down. I tried re flashing the ftf from flashtool and that still didnt fix it. I also tried using the repair my phone function on pc companion and it still didnt work. I dont know what I did wrong before, im not sure if it was because I unlocked my bootloader and saved my TA partition. Im not sure. But the phone was fine after I unlocked my bootloader. So I cant access the actual phone but I can put it on flashmode and fastboot. Someone help me please.

naaboula said:
Hi, before my xperia z used to keep shutting down before, I think it was because my phone was overheating but that was only when I was using apps like youtube and snapchat. Now it shuts down every time. When I turn it on it stays on the sony logo part for around 5 seconds and completely ****s down. I tried re flashing the ftf from flashtool and that still didnt fix it. I also tried using the repair my phone function on pc companion and it still didnt work. I dont know what I did wrong before, im not sure if it was because I unlocked my bootloader and saved my TA partition. Im not sure. But the phone was fine after I unlocked my bootloader. So I cant access the actual phone but I can put it on flashmode and fastboot. Someone help me please.
Click to expand...
Click to collapse
I heard this before. Try searching the forum or check this out: http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911

langeveld024 said:
I heard this before. Try searching the forum or check this out: http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911
Click to expand...
Click to collapse
Ok quick update, I just turned the phone on when it was plugged in and it said 56% and charging and when I turned it on it said 5% and now its charging. It also got a bit hot. What do you reccomend I do now?

langeveld024 said:
I heard this before. Try searching the forum or check this out: http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911
Click to expand...
Click to collapse
Also everytime I unplug it, it turns off

Hi if anytime you disconnect the USB cable the phone power off itself, there is a problem with the battery or with the circuit that manages the battery, it's a know problem and most of the times a battery change fix this issue..
The phone has never take water?
Previously when the phone auto restart itself, was warm?

paranormal11 said:
Hi if anytime you disconnect the USB cable the phone power off itself, there is a problem with the battery or with the circuit that manages the battery, it's a know problem and most of the times a battery change fix this issue..
The phone has never take water?
Previously when the phone auto restart itself, was warm?
Click to expand...
Click to collapse
Nope, Ive never put it in water, and yes it was warm. Everytime I tried to use it, it became warm. I ordered a new battery, hopefully it should fix the issue. I used to be able to use it when it was plugged in, now when it is plugged in it turns off after 5 seconds.