[Q] Cable modem/router: Wifi signal ok but no connection - Galaxy S III I9305 (4G LTE + 2GB RAM) Q&A, Help &

Hi guys,
My phone: Samsung Galaxy S3, GT-I9305, Android 4.1.2
I changed the ISP (Germany: To Unitymedia) and are now supposed to use a cable modem which as well serves as wifi router. My hardware is TC7200 (Technicolor).
After setting up everything, the wifi connection to Win 7 laptop and Apple iPhone/iPad is working fine (also LAN connection to laptop of course).
The S3 showed a funny behavior: It is possible to establish a wifi connection and it gets IP address assigned. Default gateway, DNS server looks all fine. However, this is only the wifi signal but not an internet connection. It is not possible to reach any website.
The strange thing: If the google site is cached (from a different connection and then switching back to this problematic one) I can run a google search and get results displayed. However, it is not possible to open any websites displayed as results here.
I tried several things based on suggestions in the net, like restarting the s§, using static IP address, changing wifi ports, disabling wifi encryption completely, restart the router, factory reset the modem/router. Finally I performed a factory data reset for the S3 but this as well, like all other things, did not help. The phone was never rooted until before yesterdays factory reset, because I wanted to use Titanium Backup which requires root rights.
Of course, in all other wifi networks so far, this S3 works absolutely fine!
I am not sure if this matters at all, but with the new ISP I got an IPv6 IP address while before I had IPv4.
To be honest, it might simply be a hardware problem which has to be fixed by Firmware upgrade by ISP. This problem is sort of known to them and when I called in they promised a firmware update in November. But anyway, it would be interesting to understand more about it and usually there is a solution for everything Nevertheless, I couldn't find a solution in any forum yet.
Any suggestions / ideas welcome.
Thanks!

EDIT:
Post already moved.

Reads like wrong settings more than hardware .
WiFi is kernel you can flash a kernel .
But i would reboot router and phone then set up wifi with no security first .

Related

xperia wifi problems

i have a linksys WRT54GX4. When I try to connect to it using the xperia, it tries to connect for a few seconds and then the status shows unavailalbe then a couple seconds later the status of the router goes back to available but i can never connect to it. The router is running a DHCP server and the wireless security is WEP 128bit and the authentication is open. I don't know why it doesn't want to connect. I really need to sort this out. Anyone else experience this problem? The phone connects to other routers in my neighborhood though, so it might be the router, but i have other devices connected to the router and they are just fine.
Haven't used that router before but maybe you could try updating the routers firmware to the lastest available.
These should be available from the manufacturers website.
already tried its the latest.th erouter isn't giving me any problems on my othe computers/ laptops. Is it possible that the x1 just isn't compatible with it?
Do you have any other security, i.e. MAC filtering, turned on?
no i never mess with the more advanced settings. BTW I even tried disabling all encryption basically unprotected, and it still gave the same problems! Thanks for the quick replies also.
Hmmmm......
Ok, I know its a pain but try changing your security from WEP to WPA.
Everyone with wireless should really use WPA or above, WEP is quite crackable with various free tools floating around the net.
yea but shouldn't it have connected with NO encryption whatsoever?
Hpoefully a hard reset will fix your problem?
I had the same problem but i thougt it was becuse ny router but i tried to connect to other networks aswell an got the same problem, well later on my phone stopped accepting files thrue the usb cable. and didt want to install some cab files that i had istalled before and knew was working.
I had enough and decided to hard reset it and it really fixed all my problems.
so hopyfully it will for you too..
Good luck.
yea i'm gonna try now, hopefull that will work, did u hard reset thorugh the iption in settings, or did you do it physiclaly through buttons>?
Havent had that problems ... what i do is allow only my devices mac address to connect ...
my psp as well as gf psp
2 desktop + laptop
htc touch cruise
xperia
and home media player
Everything else gets denied, cant really beat mac address filtering.
ok just tried a hard reset and still didn't work. The signal strength is full but the phone never even gives me that automatic message that there is a network available, but it does this for other routers in my neighborhood.
BuddyLee said:
Havent had that problems ... what i do is allow only my devices mac address to connect ...
my psp as well as gf psp
2 desktop + laptop
htc touch cruise
xperia
and home media player
Everything else gets denied, cant really beat mac address filtering.
Click to expand...
Click to collapse
Actually, you can, but that's for another forum
OK PROBLEM SOLVED. Did a factory reset on my router, then the phone connected. But when I went to change the channel from auto to 10, the wifi stopped connecting. After that, any susequent changes to the channel; whether I tried a different channel or set it back to auto, did not work and the only way to get it back was factory reset the router. So basically I have resseted my router, and have not touched the channel settings and it is working fine. BTW the dedicated Xperia tech support line is AWESOME, even though they weren't the ones who figured out why i had the problem (and they wouldn't have because it was the routers problem) they knew what they were talking about and are actually from the US!
n4v1n, did WiFi work for you in other networks (with other routers)?
I have the same problem with my phone: only reset of my house router allows the phone to reconnect.
I am not so convinced that it's a problem of the router, because two of Samsung phones (Omnia HD on Symbian and Wave on Bada) connect always without any problem.
does your router have a physical easy connect button? try to use that before connecting even you already have the proper setup on both devices. sometimes somehow that happend to laptop, phone, wifi card. and with a single push solved most of the quirks.
if i remembered correctly, older wifi support only up to 7-1 devices. and my phone seems never connect to anything higher than channel 6.

[Q] WiFi problem: stuck on "getting IP address"

I have had my Tab for 2 weeks now.
At home I had no problem to connect to my WiFi network for 1 week: then suddenly the Tab would not connect and would remain stuck on “getting IP address…”.
I changed from WPA to WEP to WPA2 PSK with no luck
But if I go to a static IP, then I have no problem to connect.
On my office “public” WiFi network, exactly the same problem: it worked for a week and then bingo stuck on “getting IP address…”. Again going to static IP solved the connection problem.
My question is: how do you delete a network from the list? It seems to me that the Tab keeps an IP address in memory and if ever that address is taken by another device, it gets stuck!
Any advice would be appreciated.
I had this exact same issue on the same day I bought my Sprint Galaxy Tab (11/14). I did a hard reset that afternoon, and I haven't experienced the issue since. I'd already had all of my apps downloaded, and settings tweaked, so hard resetting was kind of annoying. I hope this doesn't come up again.
Yep sounds familiar, my Thomson Speedtouch 780i runs on a old firmware which gives me same issue with the Tab, had to run with no security. If you decide to run with no security turn off broadcasting..or update firmware/router..
My router is quite recent and has the latest firmware.
All my toys (iPad, Dell Streak, HD2 together with 3 PCs) connect without any problem.
The Tab had no problem either for a week.
Then for unknown reason no way to connect unless using a static IP.
And as I have not found a way to delete the network in memory (short of doing a hard reset)I am stuck.
And now same problem arises with office netxork:-(
Yeah just do a factory reset in privacy settings i think
susu42 said:
My router is quite recent and has the latest firmware.
All my toys (iPad, Dell Streak, HD2 together with 3 PCs) connect without any problem.
The Tab had no problem either for a week.
Then for unknown reason no way to connect unless using a static IP.
And as I have not found a way to delete the network in memory (short of doing a hard reset)I am stuck.
And now same problem arises with office netxork:-(
Click to expand...
Click to collapse
My Tab is doing the same thing now. I can't do a hard reset....is there another solution?
Ugh, I have the same issue! Had it for 2 days and all of the sudden it's stuck on Getting IP address from... Resetting to factory defaults was depressing. I wish there was another way!
It also happened to me when I was on vacation at my relatives home. The tab would work for a day or two and then be stuck at that message. I had no issues with doing a factory reset as it was still new. But then I started using the static IP trick and that worked. Now I'm back at home and I don't have this issue at all. Been using it for a week with my wifi and all is well.
Nothing was actually working: restarting the router, forgetting the network, creating the network manually, changing the authentication method, etc.
I'm sure its was an issue with the router at my relatives home, but still why was my Nexus one and Laptop connecting with no problem???
For those who are having the problem, use a static IP for the time being, you don't have to reset.
-Gus
I ended up switching to Channel 1 on the router at home, and haven't had any problems since. Chose Channel 1 after running WiFi Analyzer.
having this same problem. I've messed with WEP vis WPA and tried static IP. Using a verizon fios router. any help?
Bah, it happened again! Now I really dont want to reset
Same issue here ...
I can get WIFI at Starbucks but not at home ( Open-WRT on linksys )
I wonder if it depends on SIM card being inserted?
Mine is a Verizon FioS router as well, at work. Can get on fine at home or anywhere else. My iPad had a problem here forgetting the network but I could at least reconnect. This is doing exactly like you guys.
I wouldn't even care that much except when I'm inside the office I can only pull in Edge data. Ugh.
I had to change wireless settings on my Linksys - most changes were to disable some fanny things like "afterburner" - and setup wap2 for security to have a stable wifi.
I've had the same problem with my TMobile Galaxy Tab. All I do is to turn off Wifi in the Settings app, then turn it on again. I am usually able to snarf an IP address straight away after that.
It also helps to just turn the device on and then off again. it boots so fast that it isn't too annoying.
I had similar problem at home. My DHCP server had wrong time set. After setting the time on DHCP server correctly everything is back to normal.
i hav a tab on tmobile love it not sure if i had the same issuse as u guys tho the issuse i had was it would work without any problems im talkin about wifi then the next day the wifi doesnt want to lock onto the wifi it would search then drop to start serchin again , now wat i learned is sum apps require wifi to work because high data at the same time it changes sumthing in ur wifi settings after using the app the first time which would require u to master reset the device to resolve the issue the program that was doin it for me was frostwire
same here
my version of the same problem appeared when i changed the static IP of my home router (AVM Fritz!Box 7170). before that i always got a dynamic IP through DHCP on my galaxy tab.
After changing the router IP i only could connect with a static IP.
if i use a different WIFI network instead, DHCP is working as expected.
in my opinion the problem is with the firmware storing the network settings and with no possibility of deleting it completely. a hard reset cannot be the solution...
does anybody of you know if this problem occurs on other froyo-based devices also? is there a way of deleting network settings in a working way?
Had the same problem, EU TAB white Stock 2.2 rooted spot connecting to my main Wifi but connects to 3 or 4 other dhcp APs.
Have a htc Desire whit stock 2.2 + rooted and never had that problem.
In the end i hardreset Tab and no problems 1week and counting.
EDIT
FUuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Happen again... im not going to hardreset again, im looking for a more permanent solution
Had the same problem. I have the Verizon FIOS router. The solution is actually easy. Just drain the battery of the Tab. Charge it to full and turn the Tab on. I think the Tab really "forgets" the old network after this kind of restart. No need to reset your Tab to the factory settings.

[Q] issue with darkrom 3.4

Hello
since installing 3.4 I have had issues with this rom however none so serious I jumped ship however I have problems with conecting to my home wifi which is causing pain...
I have set up wifi on my note as dhcp and my netgear router is also set to give ip address via dhcp however the note will only connect sometimes otherwise the message 'obtaing ip address' is shown then the connection drops to remembered and then Im back on 3G. I have tried various fixes including re-flashing the rom providing a static ip address. I have this issue with any dhcp network the note just will not connect all the time...
ingott
ingott77 said:
Hello
since installing 3.4 I have had issues with this rom however none so serious I jumped ship however I have problems with conecting to my home wifi which is causing pain...
I have set up wifi on my note as dhcp and my netgear router is also set to give ip address via dhcp however the note will only connect sometimes otherwise the message 'obtaing ip address' is shown then the connection drops to remembered and then Im back on 3G. I have tried various fixes including re-flashing the rom providing a static ip address. I have this issue with any dhcp network the note just will not connect all the time...
ingott
Click to expand...
Click to collapse
It happen even on stock to me mate.What I do is turn off wifi,go to browser and navigate to any site(yeah with wifi turned off still and data network off),when it gives you error turn on wifi and refresh the page.
I know its irritating but I have no solution and it works for me
still trying to find a solution to this. setting wifi sleep policy to Never seems to help I also deleted the dhcp_list file which forces the note to reconnect from scratch each time it connects to a known network rather than selecting it from the list. still not a full fix. seems to be a samsung thing rather than rom based. do the modem downloads available control the wifi functions or are they just for radio 3g etc as I will try a different modem to see if that helps.....
Bump
Sent from my GT-N7000 using XDA

Grey WiFi icon

Got me a new router from my ISP, of course there were issues instantly! Having problems connecting to wifi. Called my ISP and they said there is a bug somewhere in the router or in android itself. The router is a ZYXEL P-2812HNU-F1. They said I needed to get a static ip adress to each device. I got my Galaxy S2 up and running in no time, however, my HP Touchpad is not being so friendly. It says I'm connected but I get the grey wifi icon. Tried to disconnect and reconnect but no result. Also tried to forget the wifi and so on but no result. Also changed to b/g since it handles /n aswell. I've changed the router channel. In addition, my TP have begun to reboot randomly often in very fast cycles. I've flashed the Supreme mods a few days ago and everything worked flawlessly with my old router. Could the Supreme mod interfere with this maybe? Anyone please, this is so frustrating!
Edit: I'm on CM9 14 July build
Creutz said:
Got me a new router from my ISP, of course there were issues instantly! Having problems connecting to wifi. Called my ISP and they said there is a bug somewhere in the router or in android itself. The router is a ZYXEL P-2812HNU-F1. They said I needed to get a static ip adress to each device. I got my Galaxy S2 up and running in no time, however, my HP Touchpad is not being so friendly. It says I'm connected but I get the grey wifi icon. Tried to disconnect and reconnect but no result. Also tried to forget the wifi and so on but no result. Also changed to b/g since it handles /n aswell. I've changed the router channel. In addition, my TP have begun to reboot randomly often in very fast cycles. I've flashed the Supreme mods a few days ago and everything worked flawlessly with my old router. Could the Supreme mod interfere with this maybe? Anyone please, this is so frustrating!
Edit: I'm on CM9 14 July build
Click to expand...
Click to collapse
The wifi icon color is blue when you're connected to the Google servers. I remember reading something similar to your situation, I'll post a link if I find it. Meanwhile, you've probably tried this, but in case you haven't, try turning the router off for a while, then turn it back on again. You might want to go to a later build, they're quite stable. I'm one of the lucky ones, only had any wifi issues once, and turning the router off then back on solved it for me.
Good luck.
Edit : Try deleting the Supreme mods, they might be the problem.
As you said, I've tried to switch off the router and put it back on but I tried it once again but no result. I've also removed the supreme mods but there is no difference. I still get the grey wifi icon. Maybe should try a newer build, so tiredsome though but maybe the only solution. Will call my ISP for a factory reset on the system aswell.
Edit: Managed to come up with a solution. My ISP wasn't of any help so I had to do something on my own. So, I changed the security to wpa instead of wpa2 and noticed that my tablet got connection! The thing is, I want to use the /n standard and wpa does not support that. So (again), I had to enable a second wireless network and luckily my router supports four. One network with wpa2 (laptop) and one with wpa (tablet). Not a pretty solution but it works!
Creutz said:
Got me a new router from my ISP, of course there were issues instantly! Having problems connecting to wifi. Called my ISP and they said there is a bug somewhere in the router or in android itself. The router is a ZYXEL P-2812HNU-F1. They said I needed to get a static ip adress to each device. I got my Galaxy S2 up and running in no time, however, my HP Touchpad is not being so friendly. It says I'm connected but I get the grey wifi icon. Tried to disconnect and reconnect but no result. Also tried to forget the wifi and so on but no result. Also changed to b/g since it handles /n aswell. I've changed the router channel. In addition, my TP have begun to reboot randomly often in very fast cycles. I've flashed the Supreme mods a few days ago and everything worked flawlessly with my old router. Could the Supreme mod interfere with this maybe? Anyone please, this is so frustrating!
Edit: I'm on CM9 14 July build
Click to expand...
Click to collapse
I did read somewhere that giving the TouchPad a static IP address helped with a lot of WiFi problems, maybe its something you could try. I personally haven't had any WiFi problems so I have never needed to test it.
BIGSimon said:
I did read somewhere that giving the TouchPad a static IP address helped with a lot of WiFi problems, maybe its something you could try. I personally haven't had any WiFi problems so I have never needed to test it.
Click to expand...
Click to collapse
Made a little update on my previous post. The solution was that I needed to change the security on my network (wpa2 to wpa). But as you mentioned, I needed to set it to a static IP adress aswell. Up and running now, as I type at least
try running an atheros update. i also prefer wifi analyzer for connecting to wireless networks rather than the android wireless settings. It shows you detail and information that android settings do not. Lets you configure channel options for B/G/N and A. plus more. its avail in google play.

Question Is there a workaround or fix for the Wifi issue

Seen the issue posted everywhere with the basic T/s off/on network and factory reset. Usually fixes for a bit but comes back.
Hard to report the error as when I open Samsung members to run diagnostic I can't load the splash screen unless I turn wifi off https://9apps.ooo/.
My unconfirmed suspicion is it doesn't like HTTP3 so apps that are modern enough to use it just hang until I go onto mobile data.
I actually work for my ISP so I have confirmed no local network or ISP related issue but no wifi adaptor card in PC to try a packet capture to actually confirm what's going on.
If you issues are like mine were (randomly wifi would report no internet connection while other devices on the network connected fine) it ended up being my router. Switched to a newer one and the issues went away. An IT friend of mine said it was likely because the router was older and while it said they were compatible they were still using different versions of one of the connection standards. If you have a different router, give that a try. Side note, the router is a TMobile internet gateway and is obscenely fast. The new wifi 6 is awesome.

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