[Q] Big Issue on photos with flash - Moto X Q&A

Hi, friends.
I have a big issue in my Moto X... When I take a photo with flash, the color is very blurry and purple...
Any people with this? I received the OTA for the camera.
Thanks

juniorxdb said:
Hi, friends.
I have a big issue in my Moto X... When I take a photo with flash, the color is very blurry and purple...
Any people with this? I received the OTA for the camera.
Thanks
Click to expand...
Click to collapse
Was this happening before OTA? When you take pics, make sure your finger isn't covering the LED flash; that may be the issue. Otherwise, your only choice is to return it D:

jhnl33 said:
Was this happening before OTA? When you take pics, make sure your finger isn't covering the LED flash; that may be the issue. Otherwise, your only choice is to return it D:
Click to expand...
Click to collapse
I didin't see before the OTA, bacause when I turned on the device, appeared the update...
Mi finger didn't touch the lens when I took the photo..

Does it happen All the time or just with these photos? Looks like the light is reflecting off the cars, and in such a small space, it may make the auto light sensors go haywire... Just a thought.
Try taking a photo with the flash in a wide open space and see if you can replicate it.
I have no issues with photos coming out like that with the flash.
Sent from my XT1058 using XDA Premium 4 mobile app

juniorxdb said:
I didin't see before the OTA, bacause when I turned on the device, appeared the update...
Mi finger didn't touch the lens when I took the photo..
Click to expand...
Click to collapse
Oh, I wasn't talking about fingering covering the lens. I was talking about finger covering the LED flash so that the light would bounce off your finger and into the lens, thus causing the blurry and purply and bright picture. Try taking a picture in the exact same spot with none of your fingers on the back of the phone.
Also, perhaps you might be using a case that is deflecting light into the lens as well?

This may be a very basic suggestion , but I mention it because I have been guilty of this in the past . Did you take off the little piece of plastic film that covers the lens?
Sent from my XT1053 using xda app-developers app

DoogieDC said:
This may be a very basic suggestion , but I mention it because I have been guilty of this in the past . Did you take off the little piece of plastic film that covers the lens?
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
This makes a lot if sense, if the plastic cover was still on it would take the very close light from the led and transfer it through the plastic, thus illuminating the plastic like fiber optic. And that little plastic cover would be easy to miss and may not be that noticeable with non flash photos.
Sent from my XT1058 using XDA Premium 4 mobile app

The camera is okay on the moto X, I have done a lot of post edits because of this phone lol. Thanks to snapseed and picsay pro. Pretty much every time I take a photo in gonna be spending 5 mins or so editing it. IMO it's a good trade off for touchless control and active notifications.
Sent from my XT1058 using Tapatalk

jhnl33 said:
Oh, I wasn't talking about fingering covering the lens. I was talking about finger covering the LED flash so that the light would bounce off your finger and into the lens, thus causing the blurry and purply and bright picture. Try taking a picture in the exact same spot with none of your fingers on the back of the phone.
Also, perhaps you might be using a case that is deflecting light into the lens as well?
Click to expand...
Click to collapse
This is what I was going to suggest. I noticed that if your finger is close to the LED, the light bounces off of your finger and the result is pictures like the ones you posted.

skinien said:
This is what I was going to suggest. I noticed that if your finger is close to the LED, the light bounces off of your finger and the result is pictures like the ones you posted.
Click to expand...
Click to collapse
Hi, everebody. My Moto X has problems with the camera and the Motorola's Support will sweep the phone. The colors are always red when I use flash.
Thanks, friends!

Related

[Q] Camera problem? Or factory ?:D

Dear all,
I am a proud owner of this phone for a few days now, but I noticed that the camera stretches the picture on the top. Let me try to explain, so when I take a picture of a person then the forehead is abnormally stretched... of course not only with the head, but everything...
Is it normal? or Faulty camera?
you can see it on the attachments..
zimilaci said:
Dear all,
I am a proud owner of this phone for a few days now, but I noticed that the camera stretches the picture on the top. Let me try to explain, so when I take a picture of a person then the forehead is abnormally stretched... of course not only with the head, but everything...
Is it normal? or Faulty camera?
you can see it on the attachments..
Click to expand...
Click to collapse
You should try with a full wipe and see if that persist... I Don't think that it is an hardware related problem
matt95 said:
You should try with a full wipe and see if that persist... I Don't think that it is an hardware related problem
Click to expand...
Click to collapse
full wipe = factory reset?
The front camera does the same tho.... it seems like a filter, for distorting..
zimilaci said:
full wipe = factory reset?
The front camera does the same tho.... it seems like a filter, for distorting..
Click to expand...
Click to collapse
look at this sorry cause of my ugly face this is the front camera, ( i hope its only software
haha
http://www.youtube.com/watch?v=sIxMiHCaWxI
but another video has the same
http://www.youtube.com/watch?v=N6T1BbwJwiE
It is a tradeoff that happens with the choice to go with a widescreen lense (maybe their is a more accurate way of saying that?). If you compare the One with any other phone (that I know of) you will see that it gets much more into the picture when held horizontally. The tradeoff to this is that pictures look stretched when taken in portrait mode. So what you are seeing is normal.
I agree that I don't like the stretching, but man is it nice being able to get so much I to a picture when you hold the phone horizontally.
Sent from my HTC One using xda app-developers app
ataft said:
It is a tradeoff that happens with the choice to go with a widescreen lense (maybe their is a more accurate way of saying that?). If you compare the One with any other phone (that I know of) you will see that it gets much more into the picture when held horizontally. The tradeoff to this is that pictures look stretched when taken in portrait mode. So what you are seeing is normal.
I agree that I don't like the stretching, but man is it nice being able to get so much I to a picture when you hold the phone horizontally.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Not anymore, I took back the phone and got an s4 at least I can find out now which one is better
Thanks for the help
Check out this picture as an example. I was the only one in the room that was able to get this picture. Maybe if the wall went back a couple feet, someone else could get the same picture without cutting people right next to them out.
So, sucks a bit to stretch pictures out in portrait, but this is pretty damn cool.
Sent from my HTC One using xda app-developers app
I have to say that I checked my camera and I don't see anything like in zimilaci's video. So for me it actually doesn't look normal.
I don't know why my wide angle photos show a fish-eye type distortion where only the part where the photo is focussed is clear and everything else seeps into a slight blur.
Feature not a bug. It *is* a wide angle lens. Wide angle lenses start to exhibit fish eye distortion the wider they go. Anything in the corners of the frame is not going to be orthogonal. End of story.
If you think it's bad on the back camera, try the front facing camera lol http://forum.xda-developers.com/showthread.php?t=2260286
NxNW said:
Feature not a bug. It *is* a wide angle lens. Wide angle lenses start to exhibit fish eye distortion the wider they go. Anything in the corners of the frame is not going to be orthogonal. End of story.
If you think it's bad on the back camera, try the front facing camera lol http://forum.xda-developers.com/showthread.php?t=2260286
Click to expand...
Click to collapse
Well I dont care anymore I got it back again, I hope its only a matter of software issue....
The video... forget it, the front camera is worse but its still ok. because of that I am not gonna take it back or whatever, Support says its not normal tho
NxNW said:
Feature not a bug. It *is* a wide angle lens. Wide angle lenses start to exhibit fish eye distortion the wider they go. Anything in the corners of the frame is not going to be orthogonal. End of story.
If you think it's bad on the back camera, try the front facing camera lol http://forum.xda-developers.com/showthread.php?t=2260286
Click to expand...
Click to collapse
I am not quite sure anymore... a friend mine told me that she did not encounter any distortion.... I will check today other devices as well...
its not that annoying...or mabye ? its only the front camera, and a bit with the rear....
HTc online support told me it a faulty device, but both cameras?
Come on...
Go over to Android Central. They mentioned this effect in their review of the camera.
Sent from my HTC One using xda app-developers app
ataft said:
Go over to Android Central. They mentioned this effect in their review of the camera.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Then my question is, how come that the official HTC support said its not normal?
or its only one of the technicians?

[Q] Camera problems

So I've received my HTC One and I am extremely pleased with it, there's just two questions that need clearing up for me.
The camera lens cover is a bit tilted. I have no idea if the actual sensor is also tilted or if it isolated to the glass. It seems off to me but does not seem to impact image quality, but should I get it replaced?
The camera also seems to make some sort of a click noise when I start it. Is this normal or is my One further defect?
Thanks!
U not the only one man..till now I still don't now is it a factory difect or what.
Sent from my HTC One using xda premium
That's not right. Get it replaced.
I always have this purplish hue surrounding the edges when in the camera app. It's specially noticeable when I'm taking pictures in low light.
Plus when I cover the lens with my hand, rather than going black. It becomes red :/
Sent from my HTC One using xda app-developers app
Rage1ofakind said:
I always have this purplish hue surrounding the edges when in the camera app. It's specially noticeable when I'm taking pictures in low light.
Plus when I cover the lens with my hand, rather than going black. It becomes red :/
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I have the exact same issue in low light. Would be great to hear if that's normal for most or not.
chuck232 said:
I have the exact same issue in low light. Would be great to hear if that's normal for most or not.
Click to expand...
Click to collapse
It's an already known issue, has to do with the sensor being extremely sensitive. No need to worry
My brother has the One as well and it doesbt happen to his one. Plus when I do side by side shots of the same thing, his Camera takes better crisper pictures :what:

[Q] any picture taken with flash enabled is ruined

So I have this pretty ridiculous problem with the camera flash. It simply ruins pictures if used, which is why I've taken all my pictures so far without it, increasing exposure if needed (with various results).
I've attached a picture I just took with Superior Auto mode and flash enabled (Auto mode aswell).
As you can see, there is a clear bright gradient at the bottom of the picture which is impossible to get rid of.
What is this and is it really a buggy flash issue or can it be fixed on my own?
I have the protective screen applied to both sides of the phone, could that be causing this?
jurchiks said:
So I have this pretty ridiculous problem with the camera flash. It simply ruins pictures if used, which is why I've taken all my pictures so far without it, increasing exposure if needed (with various results).
I've attached a picture I just took with Superior Auto mode and flash enabled (Auto mode aswell).
As you can see, there is a clear bright gradient at the bottom of the picture which is impossible to get rid of.
What is this and is it really a buggy flash issue or can it be fixed on my own?
I have the protective screen applied to both sides of the phone, could that be causing this?
Click to expand...
Click to collapse
there is special protector for camera lens that is very tiny u should apply one of them
if u just use a screen protector that cover all around the camera it may cause the reflect and then ths kindda img
after that play with setting; zoom, brightness and etc
i never had problem with XZ camera
also search for another threads about XZ camera that will be useful
do this;
9MP
HDR on
Brightness 0
Focus mode Multi auto-focus
White Balance auto
metering Center/Average
>> :good:
x102x96x said:
there is special protector for camera lens that is very tiny u should apply one of them
if u just use a screen protector that cover all around the camera it may cause the reflect and then ths kindda img
Click to expand...
Click to collapse
I received the plastic protectors with the phone, but I didn't see anything other than the two sheets for both sides of the screen. Isn't it supposed to come bundled with those?
x102x96x said:
also search for another threads about XZ camera that will be useful
Click to expand...
Click to collapse
What for?
That because your back glass is not fit properly either cause by overhearing or something.
To confirm this, try give a little pressure near the camera as you will see the different.
Sent from my R800i using xda app-developers app
kayrowl91 said:
That because your back glass is not fit properly either cause by overhearing or something.
To confirm this, try give a little pressure near the camera as you will see the different.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Oh well, removed it altogether and it's ok now. Don't really need it because the phone is in a flip case like this (just black): images.mobilefun co uk/graphics/productgalleries/38122/muvit-slim-leather-style-flip-case-for-sony-xperia-z-white-p38122-a.jpg
It really sucks that something as minor as 1/10th of a millimeter offset can ruin pictures so easily.

Camera can't focus on anything

The camera cannot focus at all when I'm taking a close range shot. Pictures always come blurry as a result. Anyone else have this issue?
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Have you taken the plastic film off of the camera lens
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
LeKtRiCzzz said:
Have you taken the plastic film off of the camera lens
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
eek:OOOOOO wow, can't believe I didn't see that! Always thought I already scratched it! Don't recall att doing this for any other phone
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
abraxo said:
eekeek:OOOO wow, can't believe I didn't see that! Always thought I already scratched it! Don't recall att doing this for any other phone
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
Lol two of my friends had the same problem they did it with the s4 as well
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
abraxo said:
eekeek:OOOO wow, can't believe I didn't see that! Always thought I already scratched it! Don't recall att doing this for any other phone
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
If you looked at the film that covered the lense, it didn't actually cover the lense center. There is a hole in it for the shooter even if you don't remove it. That wasn't the cause. The shooter is just wonky on finding good contrast for focus, especially anything less than 6"
I have also the same problem.
byte9 said:
If you looked at the film that covered the lense, it didn't actually cover the lense center. There is a hole in it for the shooter even if you don't remove it. That wasn't the cause. The shooter is just wonky on finding good contrast for focus, especially anything less than 6"
Click to expand...
Click to collapse
It still effects the focus it happens on the s4 and on the s5 you must have a bad camera
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
It does not effect the camera, it is not in line of sight. My camera works fine(I don't have the film, regardless). The cameras focal distance isn't great if the subject isnt super high contrast if less than 6".
Love, from GS5 locked bootloader hell.
byte9 said:
It does not effect the camera, it is not in line of sight. My camera works fine(I don't have the film, regardless). The cameras focal distance isn't great if the subject isnt super high contrast if less than 6".
Love, from GS5 locked bootloader hell.
Click to expand...
Click to collapse
Dude you have no idea what your talking about lol I bet it fixed op problem. The camera is a wide lense the plastic will mess up the focus. I have no problem taking close up pictures of flowers or anything for that matter
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
LeKtRiCzzz said:
Dude you have no idea what your talking about lol I bet it fixed op problem. The camera is a wide lense the plastic will mess up the focus. I have no problem taking close up pictures of flowers or anything for that matter
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
Source, because no. This rear camera is not a wide angle in the strictest sense. By your logic it would take pictures of its own bezel if the small film would be in line of sight. That's not the case, the front camera is an 88 degree wide for close field (selfies and such) the rear is not.
Love, from GS5 locked bootloader hell.
byte9 said:
Source, because no. This rear camera is not a wide angle in the strictest sense. By your logic it would take pictures of its own bezel if the small film would be in line of sight. That's not the case, the front camera is an 88 degree wide for close field (selfies and such) the rear is not.
Love, from GS5 locked bootloader hell.
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=Q_CAM_DSGBg
http://androidforums.com/samsung-galaxy-s4/718403-s4-camera-tips-thread.html (post #4, #7)
http://forums.androidcentral.com/sa...plastic-covering-galaxy-s4-camera-lens-2.html (post #45, #46)
Im sorry but I had the same problem with the s4, s5, and so did a whole bunch of people. If you dont know what your talking about then why are you still arguing. It clearly messes up the focus because A: Dust and hair start to collect over it and B: it keeps trying to focus while its on which causes blurry pics
And if OP could chime in I bet removing this made his camera better
I wasn't arguing, I stated its not a wide angle, it isn't. The front lenses is 88degree for wide. I also still stand(with no sticker) that the rear shooter isn't the greatest at focus. These sensors are still just over hyped webcams. My bias towards specific detail comes from photography experience.
Further, I hope OPs problem is solved too.
Love, from GS5 locked bootloader hell.
byte9 said:
I wasn't arguing, I stated its not a wide angle, it isn't. The front lenses is 88degree for wide. I also still stand(with no sticker) that the rear shooter isn't the greatest at focus. These sensors are still just over hyped webcams. My bias towards specific detail comes from photography experience.
Further, I hope OPs problem is solved too.
Love, from GS5 locked bootloader hell.
Click to expand...
Click to collapse
See I dont have a problem with focusing unless im a inch above it but i feel like thats expected with theses cellphone cameras. I just like the fact how much detail it retains
I still have the little plastic film on my lens and have no problem taking picture with it! Not once my pictures were affected by the film.
Sent from my SM-G900W8 using Tapatalk
big samm said:
I still have the little plastic film on my lens and have no problem taking picture with it! Not once my pictures were affected by the film.
Sent from my SM-G900W8 using Tapatalk
Click to expand...
Click to collapse
Like you, I kept it on my S4 for a long time and it didn't cause any problems either. However, like I mentioned before, not all of these phones are alike. It might not cause a problem for some while it does for others.
To the OP, the best thing to do is remove it and see if the problem persists. If it does, exchange the phone until you get one that works right.
It still effects the focus it happens on the s4 and on the s5 you must have a bad camera

Slightly blurry pictures

Everytime I try to take a picture lately my pictures always seem a bit blurry or soft and when I hold it up to the light I see tons of little scratches. I remember hearing something about a lens scratch problem but that has a simple fix. Any ideas?
Sent from my 831C using xda-developers.com, powered by appyet.com
There are a few fixes out there. I used a dab of toothpaste on the lens, then used a Q-tip in a clockwise motion with light pressure. You can use a soft rag once you're done to wipe the lens and any excess toothpaste off.
^^^
Magnum_Enforcer said:
There are a few fixes out there. I used a dab of toothpaste on the lens, then used a Q-tip in a clockwise motion with light pressure. You can use a soft rag once you're done to wipe the lens and any excess toothpaste off.
Click to expand...
Click to collapse
Helped a bit I think, it still seems like it has some sort of soft or overly light focus that's only happened recently though
You may need to go over it several times to get it clear. If that doesn't resolve your issue, you may have a hardware issue. Are you having problems with blurry pics using third party apps, or with the camera app itself?
Magnum_Enforcer said:
You may need to go over it several times to get it clear. If that doesn't resolve your issue, you may have a hardware issue. Are you having problems with blurry pics using third party apps, or with the camera app itself?
Click to expand...
Click to collapse
Are the scratches gone?
-Apollo- said:
Are the scratches gone?
Click to expand...
Click to collapse
I still have some scratches around the outside edge of the lens, but the portion where the camera is is clear.
Magnum_Enforcer said:
I still have some scratches around the outside edge of the lens, but the portion where the camera is is clear.
Click to expand...
Click to collapse
I'm sorry man, I know your good to go, I meant to ask the OP. Sorry for confusion!
-Apollo- said:
I'm sorry man, I know your good to go, I meant to ask the OP. Sorry for confusion!
Click to expand...
Click to collapse
No worries!
Sorry about that I can't reply directly to you from this other XDA app in using. It had definitely gotten better: earlier today I was in class and I decided to use my eraser around the lens just to see if it would help and it's much improved, so I'm going to do more of the toothpaste tonight to see if I can completely fix it.
Thanks to you guys for all the help!
Sent from my 831C using xda-developers.com, powered by appyet.com
-Apollo- said:
Are the scratches gone?
Click to expand...
Click to collapse
Yup they're about gone now! I practiced with it a bit and it's all nice and clean now. Would it stay that way? I've never had this problem with any other phone I've had and I've gone from the HTC EVO 4G and HTC EVO LTE and not once had that weird blurry/soft problem
LemonNinja said:
Yup they're about gone now! I practiced with it a bit and it's all nice and clean now. Would it stay that way? I've never had this problem with any other phone I've had and I've gone from the HTC EVO 4G and HTC EVO LTE and not once had that weird blurry/soft problem
Click to expand...
Click to collapse
Aside from grease on your lens from your fingers, the lens will stay clear. The toothpaste (or whatever agent you used) removes the protective film from the lens.
They'll be ok, so don't be scared about that.

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