Galaxy Gear Touch Screen No Longer Working! HELP - Samsung Galaxy Gear

Hi I am not sure what happened but I found someone locally selling a Galaxy Gear for $200.00. I thought that was a pretty good deal so I met up with the person today and got the watch. He showed me it working on his Note 3. He breezed through the screens with his finger. I called him...he took the call on the watch...I mean everything looked fine. Now I must mention I already bought a Galaxy Gear and love it. Been side loading apps and really having fun with it. I thought for this price I could play around with rooting and try some things that I did not want to on my existing gear because I am happy with the way it is working. Figured if I sold it on Ebay eventually I would still make possibly $50.00 when it was all said and done. So the first thing I did was charge up the new Gear ..it was at 87% already but thought it could not hurt. I was trying to figure out how to link TWO gears to my Note 3 and you pretty much just add a new gear and unpair or disconnect the other. So far so good...so I get the option to restore my data....I'm like sweet! Goes through the entire process including with even watch styler. I push a recently configured watch face to the gear. And that's as far as I got. I tried to swipe left and right with no luck. no up or down either. Ok, I figure maybe the buggy watch styler hung up the gear. Hold the power button down on the side and I get the reboot or shutdown...go to hit shutdown and the screen does not sense I am touching it. I tried it over and over and still nothing. Finally my only option was to hold the side power button in....says rebooting...actually comes up shows the time but I still cannot swipe in any direction. I even went as far as to go into the system menu by pushing the side button over and over after the reboot and I did a reset in there but still no touch response. Now If I had not actually seen it working I would have thought the dude pulled a fast one on me and who knows maybe he still did but it WAS working. Out of desperation I called Samsung and gave them my serial number and they told me it is eligible for warranty return...but watch them find it was previously wet or dropped somehow. I do not know if it has been but that would just suck. So much for my good deal. Do any of you extremely smart folks know what I can try or do you think it and I are hosed? I did try USB to see if that made a difference and if I go into the download mode I could launch ODIN and it shows it is detected. I am trying not to totally reset my other gear by uninstalling anything on the phone but I trust you guys so what do think I should do?

Re flash with Odin. ..can't hurt...
Sent from my SM-N900P using xda app-developers app

gtxaspec said:
Re flash with Odin. ..can't hurt...
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I thought about that but if I do that and it does not work would I not be able to mail it back for warranty repair? I have already called samsung and gave them the S/N and they sent me a pre paid label to print off and mail the watch back. If I re-flash I might be screwed for that option. I might already be not knowing what the previous owner did.
Thanks for the response though

retropug said:
I thought about that but if I do that and it does not work would I not be able to mail it back for warranty repair? I have already called samsung and gave them the S/N and they sent me a pre paid label to print off and mail the watch back. If I re-flash I might be screwed for that option. I might already be not knowing what the previous owner did.
Thanks for the response though
Click to expand...
Click to collapse
Well at least you might get a new one back from Samsung.
Sent from my SCH-I605 using xda app-developers app

Related

Att lte hard brick help

qhsusb_dload is all I get. Buttons no work. Doesn't vibe or anything. Soft reset doesn't work. Any help or am I screwed. I flashed overcome 8.9 wiped prior and wiped dalvik after the reboot and black screen since.
Sent from my SAMSUNG-SGH-I727 using xda premium
I'm really sorry but your device is done. The skyrocket people haven't been able to fix this yet by using a jig or qualcomm tools.
Reading and researching is really important. You can't flash any p73xx rom to the i957, it will brick.
This is exactly why I have tried to get a separate forum for the i957, but that hasn't worked yet.
Hope you are under warranty or that is an expensive mistake.
Sent from my SAMSUNG-SGH-I727 using xda premium
I did the exact same thing you did. It is very confusing (Well not really, I just did'nt take my time to read). I was exhausted because I was very happy to have my new skyrocket and new lte tab. I researched and researched. I rooted, installed custom rom and kernel on my skyrocket. I then rooted my tablet and it was great. I then installed a custom rom for a 7300 on my i957 and Boom, gone. Luckily I was within my 30 day return policy. Everything in my home is either jailbroken, rooted, homebrewed, w/e. so I have somewhat experience.
But the combination of tiredness, excitedness, and what ever else comes along with getting new gadgets, I didn't pay attention and blew up my tablet.
Even with my experience and never bricking anything before, I bricked my tablet. I took it back to the store and making believe I never even heard about rooting, jailbreaking, homebrewing; the sales people tried starting it up and eventually they couldn't get it to start up. I got a new tablet, I told them I left the tablet charging overnight and left it charging when I went to work, because I forgot to disconnect it. When I got home from work it just didn't turn on.
Eventually they gave me a new tablet and said do not charge it for more than 8 hours. They said I was the first customer to ever return this tablet because it was defective (This tablet is a beast). I told them sure I learned my lesson.
When I went home, I rooted it lol and installed the oc kernel. Remember there are no roms for the 4g model.
Before I went back to the store where I purchased my phone&tablet, I found that there is a youtube store that fixes bricked phones and tablets (He has videos of him fixing them) but when I emailed him, he said their program does not support in unbricking the lte tablet. This was about a month ago so you can check to see if they support it now. I think to unbrick phones it was like 50-100 dollars (I forgot)
You are not alone, I made the same dumb mistake. Never do important stuff when you are tired or excited or anxious. Sorry man, good luck.
I may have put this in the wrong area it was late last night and I was frustrated. I tried putting a 7300 ROM on a 7300. I didn't try anything fancy lol. But I appreciate the responsses. You think I'll be able to take it back and see what they can do? Maybe they'll exchange it as if it was a defect? I'll take it there today. See if they will exchange.lesson learned for me. Lesson being wait for updates from Samsung. As slow as they are. Lol thanks for the input if anyone has the capability to fix this
Hit me up.
Sent from my SAMSUNG-SGH-I727 using xda premium
A 7300 rom on a 7300 should only soft brick. Can you get into download or recovery?
Sent from my SAMSUNG-SGH-I727 using xda premium
If you try to turn on your tablet and your screen turns on you can try to install the stock rom through odin again and it will work. There is a thread in this forums that explains how. If it is off and you turn it on and ABSOLUTELY NOTHING happens and it just stays with the black screen, no vibration or anything then it is hard bricked.
If it is hard bricked you can try to take it back and act dumb, not sure how long ago you purchased the tablet. If you are still within the 30 days you should be good because the sales people I took my tablet to did not have the machine to see how many times my device was flashed. If you are outside the 30 days they will tell you to send it to a samsung repair dealer (which I think they will see how many times the device has been flashed). Once you rooted your tablet it voids the warranty and they either do not have to fix it or will charge you an amount equal to your tablet. I did hear of cases where people with rooted tablets just returned it and they fixed it for free. I guess it dpeneds on anything else in life (How lucky are you?)
Yes you did put your question on the right place since this is for all the 8.9 tablets. (Thats the problem I came across with, I wish they make two forums for both tablets because they are in fact different.
Posting from my mobile so I didn't read your post again.
It is extremely rare but sometimes this can happen. Did you have repartition checked in Odin? If so that's bad.
There is something called qpst - qualcomm product support tools - that people are trying to get to work to fix hard bricks.
Sent from my SAMSUNG-SGH-I727 using xda premium
No prob man. I'll look that up. I'm gonna seems it in to Samsung see if they can fix it. It's under warranty. Anyone done this before?
Sent from my SGH-I727 using xda premium
mobiletechvideos now has support for hard bricked tabs! finally! just sent the payment today and i will send out my tab once i get home from work. ill keep yall posted on how it goes.
here is the link: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-tab-8-9-jtag-brick-repair/
Thanks for updating us.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Very BAD screen issues

So for some reason, my screen keeps recognizing clicks that i don't do. In another way, it clicks on itself. I can leave it on the table with the screen on and by itself, it will make a phone call, or open an app or something. It only clicks on stuff that are in the bottom 1/5th of the screen. Its on every rom, not just the midnote 2.0 that i am using.
Anyone have a solution?
Sounds like a display issue. have u recently sat on it or maybe applying pressure to that part of the screen? or it may be cause by magnets on cases etc....not really sure if it can be fixed unless u replace the whole screen entirely...
Same screen issue!
My Galaxy Note just started doing this as well. Mine is on a stock rom, and I've tried a factory reset and it hasn't helped. I'm wondering if there's some sort of screen diagnostics out there that can help identify the issue. The problem is intermittent, but sometimes when it gets going its just click after click after click on the same spot...
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
kkg720 said:
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
After the factory wipe and reset do you check to see what applications are running? Do you have absolutely no other apps that have been installed?
There have been some early warnings of virus being written for android so I have used an antivirus program for last eight weeks and never had a problem - perhaps you have an unwelcome visitor?
Otherwise definitely go for a replacement, especially if the phone is only a few weeks old.
I use an antivirus app that I downloaded from the market a little while ago. I ran a scan with it and there is nothing wrong so I guess that my best bet would be to get a replacement. Will Samsung replace it even though I am in the us?
Sent from my GT-N7000 using Tapatalk

Wife's Note 3 shows "custom" at bottom?

I never noticed this but couple days ago, my wife's note 3 started to lock up constantly throughout the day. I told her these things happen sometimes and to just take the battery out, and put it back in and let it restart. When she did this, I realized under the SAMSUNG on bootup, there was an unlocked padlock with the wording CUSTOM under it. I was shocked and confused how this can be...
I asked her about it, and she said it's been like that since we got the phones. She remembers at the AT&T store that the seal was broken off by the salesman, so there is no way it was a returned phone.
What gives? ATT is going to give her a refurb phone, but she's very mad because we've had the phone for 2 months and had no idea she had an unlocked phone, and she shouldn't be penalized for getting a 'used' phone.
They told her that it was the nova launcher that is causing the issues, becuase it's an unofficial app. these people....
I told her maybe she got lucky and got a dev phone (too bad dev phone keeps locking up lol)
any ideas on this?
try running the "root checker" app on it. Mine showed it after I first flashed it.
Sent from my SM-N900T using Tapatalk
They are stupid. It's not Nova.
I highly doubt it is a dev phone... But if it is, I would love to see the model number of the device and system info. Would you be willing to post that info?
Sent from my SAMSUNG-SM-N9005A using XDA Premium 4 mobile app
graydiggy said:
They are stupid. It's not Nova.
I highly doubt it is a dev phone... But if it is, I would love to see the model number of the device and system info. Would you be willing to post that info?
Sent from my SAMSUNG-SM-N9005A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
sure, i will try to get it to you guys.
This is hilarious, I installed nova before I root my phone, and there was no custom and pad lock when reboot, the custom and pad lock only showed up after I rooted my phone, the custom and pad lock had remained on the screen even I unroot the phone. I think your wife got a returned phone.
It still had all the seals on it!!!
here are the pictures. she got a replacement phone, and that is messed up too. the screen fails to turn on. everytime you press ON, the phone vibrates, but nothing from screen. She said after she took battery out etc, THAT phone ended up with the custom logo at bottom too. I have no idea what she's doing to these phones!!!!
I thought the custom only happened when you rooted it and placed safestrap or a recovery on them.
Looks normal to me.its not a developer edition.
I am curious as to why it is throwing this Custom status when it isn't.
I assume both are complete stock. no root, etc.
Sent from my SM-N9005 using XDA Premium 4 mobile app
razorseal said:
here are the pictures. she got a replacement phone, and that is messed up too. the screen fails to turn on. everytime you press ON, the phone vibrates, but nothing from screen. She said after she took battery out etc, THAT phone ended up with the custom logo at bottom too. I have no idea what she's doing to these phones!!!!
Click to expand...
Click to collapse
i would use the return to MJ5 stock thread and flash the odin MJ5, then the MI9 fix and then the proper Mj5 files again and see if that clears up the issue. something seems to be lingering in the system that gives it the "custom" status.
coolmingli said:
This is hilarious, I installed nova before I root my phone, and there was no custom and pad lock when reboot, the custom and pad lock only showed up after I rooted my phone, the custom and pad lock had remained on the screen even I unroot the phone. I think your wife got a returned phone.
Click to expand...
Click to collapse
graydiggy said:
Looks normal to me.its not a developer edition.
I am curious as to why it is throwing this Custom status when it isn't.
I assume both are complete stock. no root, etc.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
the2rrell said:
i would use the return to MJ5 stock thread and flash the odin MJ5, then the MI9 fix and then the proper Mj5 files again and see if that clears up the issue. something seems to be lingering in the system that gives it the "custom" status.
Click to expand...
Click to collapse
I might have to do that, but what a hassle. this woman just wants to use her phone! Might do a factory reset for her, see how that works out..
coolmingli said:
This is hilarious, I installed nova before I root my phone, and there was no custom and pad lock when reboot, the custom and pad lock only showed up after I rooted my phone, the custom and pad lock had remained on the screen even I unroot the phone. I think your wife got a returned phone.
Click to expand...
Click to collapse
graydiggy said:
Looks normal to me.its not a developer edition.
I am curious as to why it is throwing this Custom status when it isn't.
I assume both are complete stock. no root, etc.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
100% stock. she wouldn't know a thing about root.
razorseal said:
I might have to do that, but what a hassle. this woman just wants to use her phone! Might do a factory reset for her, see how that works out..
100% stock. she wouldn't know a thing about root.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2559715
here is the link to the Back to MJ5 stock thread, in all honesty once you get the files downloaded it only takes about 20 min to have the phone booting back up to stock MJ5 "WithOut ROOT" i just did this about 2 weeks ago. it DID get rid of the "custom" status and recovered my brick at the same time.
def worth trying!!!
You can root with kingo and use triangle away to remove the custom status.
As far as the other issues, a factory reset might help but a restore will be more likely to get rid of everything causing problems
Sent from my SM-N9005 using XDA Premium 4 mobile app
My first note 3 did that too, a few days before it went into bootloops. Something was wrong with it. Att swapped it as it was within the first 2 weeks.
Swap it out is my suggestion, If you still can. It may start going wrong one day.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
WHat I might do is, go to the ATT store with BOTH phones, and show them how this one keeps locking up (well I can't show that probably as it's random) but I can show the custom thing.
then I can show the refurbished phone that I just received and how the screen fails to turn on.
hopefully the corp store can get the idea, and give me a new phone or something
razorseal said:
WHat I might do is, go to the ATT store with BOTH phones, and show them how this one keeps locking up (well I can't show that probably as it's random) but I can show the custom thing.
then I can show the refurbished phone that I just received and how the screen fails to turn on.
hopefully the corp store can get the idea, and give me a new phone or something
Click to expand...
Click to collapse
OH CRAP NO!!!!
if they SEE the custom status, they will not even deal with you unless you get a really cool rep. They instantly think that you tried to ROOT the phone and that is why you have ANY ISSUE you are talking about. i would not bring that phone into the store looking like that bruh.
the custom status is a symbol for root/modded phones. just do the stock restore, and IF at that point you want to take it back go for it. at least you will not have the custom lock screen going against you.
the2rrell said:
OH CRAP NO!!!!
if they SEE the custom status, they will not even deal with you unless you get a really cool rep. They instantly think that you tried to ROOT the phone and that is why you have ANY ISSUE you are talking about. i would not bring that phone into the store looking like that bruh.
the custom status is a symbol for root/modded phones. just do the stock restore, and IF at that point you want to take it back go for it. at least you will not have the custom lock screen going against you.
Click to expand...
Click to collapse
The point is not how to get rid of the custom logo, the point is why OP's wife brand new Note 3 sealed in the box has the logo, ATT should exchange it with a new phone not an refurbished.
coolmingli said:
The point is not how to get rid of the custom logo, the point is why OP's wife brand new Note 3 sealed in the box has the logo, ATT should exchange it with a new phone not an refurbished.
Click to expand...
Click to collapse
i feel that, but what you are saying is that you want ATT ( big brother so to speak ) to admit that sent him a modded phone? WONT HAPPEN!!!
they will accuse her/him of tinkering and that is what caused the custom logo. even IF it came that way. i dont see them eating that blame as im sure they have quality control and procedures in place that should catch that kind of slip. and if it did slip through....you expect them to say yep your right we screwed up.
things happen, but i dont see them being ok with that....lol
I did be real mad if I bought the phone contract or not only found out it's been tempered.
coolmingli said:
I did be real mad if I bought the phone contract or not only found out it's been tempered.
Click to expand...
Click to collapse
i would too, but being mad will not change there view of a custom phone. best you can do is either fix it yourself ( stock odin packages ).
Orrr go into the store and HOPE you get a rep that doesnt know what the CUSTOM logo means.

AT&T Note 4 - connecting to the VR does nothing...

I checked to see if I could uninstall the apps from my downloaded apps but that's not an option either. Anyone know what I can do to fix this?
Me too. Just bought one off eBay. Connected Gear vr and nothing happens. Factory reset my Note 4. Manually installed gear vr and still nothing. Thinking of rolling back to kitkat to see if it works.
Yeah I don't want to have to do all that. Seems silly that there would be any issues with this
Sent from my Note 4
Found out you won't be able to use Gear vr on Kitkat. It forces you to upgrade to lollipop in order to use the Oculus app.
Ah OK. I just spoke with at&t and they were of no help. Samsung's support page says call carrier if it isn't working. Bs. Can't find any info online about it either besides that people were having issues on Verizon last year and needed an update. I'm just going to return the thing this weekend if I can't figure it out
Sent from my Note 4
I may have to do the same thing if I can't figure anything out. And buy a decent pair of goggles that work with Google cardboard. At least I could use that pair with any handset.
Yeah that was my origjnal plan and then convinced myself to get this. It's a bummer really
Sent from my Note 4
This is going to sound silly but I got it working. Even though I thought the phone was fully connected it wasn't. Be sure to push it till you can't see the connector.
Sent from my Note 4
Woo. I think I got it. All I did was pushed it down firmly in and it worked.
Hah yeah
Sent from my Note 4

Samsung pay

is it working for anyone? mine acts like the service isn't up and running yet
RotaryXperiment7 said:
is it working for anyone? mine acts like the service isn't up and running yet
Click to expand...
Click to collapse
Same here. Probably not 'enabled' for the Note 7 yet.
ok cool, was hoping it just wasn't me
Same boat
Sent from my SM-T813 using Tapatalk
Used it for the first time this morning at the car wash. Worked perfectly.
When you say it isn't working, are you meaning you can log in and setup your Credit Card and such or that is doesn't work at the terminal?
I got everything setup last night but haven't tried to use it anywhere yet.
Go into samsung pay settings and turn simple pay on for the number of options there.
Same issue on my wife's.. mine works fine (Black) hers acts like the service isn't available (Coral Blue)
Even though she was using it on her Note 5...?
What color are you guys that are having this issue? I am wondering if there is something different by color.. I know it sounds weird, but there were differences between my wife's White Note 5 and my Gold Platinum Note 5..
I haven't tried to use it yet, but the app setup fine. I was able to add a bunch of cards as well.
fireguy0306 said:
I haven't tried to use it yet, but the app setup fine. I was able to add a bunch of cards as well.
Click to expand...
Click to collapse
Then yours is fine.. what we're talking about, is it doesn't even allow you to get to the setup. It acts like the app is "coming soon"
I have a black Note 7 and had the same message last night after receiving my phone. I figured that it was not ready for the note 7 yet, and slept on it. When I tried again this morning it allowed me to log in and set it up just fine. Not sure if this is why it worked the second time, but I restarted my phone this morning after all the installs and cleared the cache. Maybe that had something to do with it?
Been using it perfectly since I got the phone yesterday. Added 6 cards and 3 loyalty cards. Got the 20 dollar promo at best buy getting a screen protector last night.
Sent from my SM-N930T using Tapatalk
I just got off the phone with Samsung, was having the same issues, Added that card fine last night, went to try use it today and the card was gone and every time I tried to add it, it kept saying "cannot connect to samsung pay"
They had me open the application manager, force quit the samsung pay "samsung pay framework", clear its cache and then click on "samsung pay" force stop, clear its Cache and it Data.
That forced me to go through the setup again, but allowed me to add my card, and now it seems to be working.
Hope this helps.
Thanks.
I didn't use it. However, I noticed an update for it within the Samsung pay app settings, under "about". It should be version 2.2.02. I'm not saying that's the cause, but might help.
i setup mines up last night ok. i added two of my cards. One i did the resend for the activation code 2 times. The other card did work never got one. Then this morning i deleted it and readded and the activation card got sent and work this time.
I remember on my s7 edge when i first got it. samsung pay didnt work. woulnt get pass finger print. Call samsung and they said to delete the samsung pay app data and cache.
Once i did that the s7 edge setup fast and easy.
Worth a shot if you guys n girls are still having problems.
Mine worked perfectly at Walgreens and I got a 20 dollar Samsung gift card
Sent from my SM-N930T using Tapatalk
it's working now after update
Worked great last night at the movies. Even got the free $20 virtual gift card 2 minutes later. Be sure to use Samsung pay at least once to get your free money!
Sent from my SM-N930T using Tapatalk
Samsung Pay working for me just like you see on commercials. I get the same reactions too.
I notice when I took off the locking on lock screen Google pay said it won't work due no lock on lock screen. May be this is same with Samsung Pay.
It stands that if you have stuff like Samsung Pay, Google Pay, etc in your device that you should lock your device too.
-
3rd day now and I still can't register the cards I had on my S7. Tried everything. I guess I'll call Samsung at some point today.

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