htc one won't charge when is on - One (M7) Q&A, Help & Troubleshooting

Hi
my htc one don't want to charge while is on...I can charge only when is off.when I connect to charger or laptop nothing is happend.I made a hard reset,install another rom,tried with another charger...nothing ...If I connect to my laptop via cable my phone is not recognized..I don't know what to do to fix this..

nobody have this problem before?

cristy7610 said:
nobody have this problem before?
Click to expand...
Click to collapse
I have the same problem. It was preceded by my phone going into Car Mode for no reason and also thinking I was USB connected when I was connected to a charger.
I have sent the phone to HTC who want me to pay for a new motherboard as the bootloader is unlocked. They sent me a picture of the phone showing the bootloader was unlocked but for some reason they sent me a photo of someone elses phone (mine is black and the photo is of a silver one). I now have an escalated ticket to sort this out - has been open since Monday. I am losing patience with HTC.........

Same here... I don't have HTC Warranty, what can i do?

shadwell_lad said:
I have the same problem. It was preceded by my phone going into Car Mode for no reason and also thinking I was USB connected when I was connected to a charger.
I have sent the phone to HTC who want me to pay for a new motherboard as the bootloader is unlocked. They sent me a picture of the phone showing the bootloader was unlocked but for some reason they sent me a photo of someone elses phone (mine is black and the photo is of a silver one). I now have an escalated ticket to sort this out - has been open since Monday. I am losing patience with HTC.........
Click to expand...
Click to collapse
Mine was having the same trouble. Car mode, not charging and usb host mode warning. I made some alterations suggested in another thread as: Turn off fast boot, and choose no screen lock and reboot. The phone charged at night, but it was turned off. I'll get home and see what's up. The worst thing for me is that I'm in Brazil and we get no support here. I'll have to send it to the US, to a friend so he can send to htc. Didn't get to see if it connects to the pc. I'll be pissed if it doesn't.
Oh, mine is completely stock. Didn't unlock bootloarder or S-OFF

Phone is working just fine now. Recharging when on, no more car app going crazy. I only turned off fast boot and lock screen, rebooted and problems solved.

cristy7610 said:
nobody have this problem before?
Click to expand...
Click to collapse
I already fixed this charging issue...it has nothing to do with HW.
Just replaced this parts shown in the attached image below

I don't know what is happend but the phone is charging now.I buy an LG G2 and let the phone off one week and after that when I plugged in charger everything is normal.The problem now is with the microphone now because when I call somebody he can't hear me,but I can hear the other person.If I activate the speaker everything is good and I can use my phone for calls.Now the phone is in service and I will reply with results when I will get it back.

I have the same problem, there are many topics about this:
http://forum.xda-developers.com/showthread.php?t=2332046&highlight=charge&page=3
http://forum.xda-developers.com/showthread.php?t=2417377&highlight=charge&page=3
And I have read many theories about the causes of this problem:
1) damaged usb port
2) virtual sd-card corrupted
3) damaged proximity sensor
But apparently the only solution is send it to warranty...

I am kinda having the same problem...
I can charge when its on but it has to be with certain chargers...
like a usb wall charger but not certain standard ones
charges in the car no problem and when off..
But this only recently happened when I flashed a new Rom...
I restored back to another rom and it charges no problem...
So now I think it has something to do with the freq of how the phone is clocked at...
Im testing right now to see if I clock it to something different over or under it might fix the problem...
Will post results

Solved
cristy7610 said:
Hi
my htc one don't want to charge while is on...I can charge only when is off.when I connect to charger or laptop nothing is happend.I made a hard reset,install another rom,tried with another charger...nothing ...If I connect to my laptop via cable my phone is not recognized..I don't know what to do to fix this..
Click to expand...
Click to collapse
Yeah i just solved. Thanks god.
I had the same problem after totally discharge the phone and try to charge it with a generic charger.
The device didnt charge when ON and didnt connect to USB neither.
It starts putting itself in car mode and USB host mode.
I was going to try a defferent kernel when i re-unlocked the phone and rooted it (i install TWRP2 v2.6.3.3)
in my way to install the kernell (and change the ROM) i did a factory wipe with the TWRP2 tool and then
i noticed that the phone starts charging again.
It is like kew again.
I hope this help a bunch of people out there, i made a hugh investigation and no one have any idea, they
keep telling you that is a hardware problem. If the phone dont charge it all than is a hardware problem if
it charges when is OFF or in Fasboot mode than is a software problem.
Sorry for my english. Spread the word.
email: [email protected]

Mine stopped charging, battery is now empty and it's completely unresponsive. It doesn't charge, LED doesn't blink, I can't boot it(not even in bootloader). What can I do? It's still under warranty, but the bootloader is unlocked and I have installed a custom ROM. Do you think they will notice that because it doesn't boot at all and they don't open the phones in Croatia(where I live) as far as I know because they don't have the right equipment so they just exchange them. Should I just try sending it?

My friend have same problem His phone will charge when its turned off. But wont charge when its turned on. and wont charge either until the battery is 0%. any help guys

ashok said:
My friend have same problem His phone will charge when its turned off. But wont charge when its turned on. and wont charge either until the battery is 0%. any help guys
Click to expand...
Click to collapse
If he deactivate the fastboot option then he will be able to charge at any % when off. thats where im right now, but it charges intermitent, its like its charging for 5 secs then it starts again, over and over, its slow but at least it works :/
its really sad

Laderiva said:
If he deactivate the fastboot option then he will be able to charge at any % when off. thats where im right now, but it charges intermitent, its like its charging for 5 secs then it starts again, over and over, its slow but at least it works :/
its really sad
Click to expand...
Click to collapse
he tried that. But that option is not working

Related

Is my N1 bricked?

I plugged in the wall charger last night before I sleep, and the phone is completely dead this morning. I've tried different battery and different charger, but I just can't turn on my device at all, the charging led doesn't even light up.
Any help is greatly appreciated.
ROM: Cyanogenmod CM6 Alpha 1
Kernel: IntersectRaven 2.6.35_AVS-925mV_CFS_20100705_2204
Recovery: RA Amon recovery v. 1.7.0.1
I had this once before with my HTC Hero. I tried swapping batteries, different chargers and nothing would bring it back to life.
HOWEVER! I plugged the phone into my PC via the USB and voila! Phone came back to life. I charged the phone fully via USB and then it worked fine with the mains charger after that.
Strange I know but hopefully this solves your problem.
Thanks for your reply, unfortunately that did not help.
I can hear a constant white noise when I hold the phone to my ears while plugged in to both wall / usb. But the charging led doesn't turn on and I can't power on the phone at all.
I also tried holding down trackball, volume down, and power for 5 secs.
Just trying to see if there's anyway to bring it back before calling HTC for a replacement... Does anyone know how much it'll cost for the replacement? Is it full $530?
Well if its not starting up at all then it shouldn't be bricked.. So i think you should still be under manufacture warranty since the phone still hasn't been out for a year so you should be able to get a free replacement because that's a manufacture defect.. So yeah try calling HTC or Google
Could be just battery... its definitely not bricked though, ask them to send you a new batt
xSunny said:
Well if its not starting up at all then it shouldn't be bricked.. So i think you should still be under manufacture warranty since the phone still hasn't been out for a year so you should be able to get a free replacement because that's a manufacture defect.. So yeah try calling HTC or Google
Click to expand...
Click to collapse
Unfortunately if you read his sig... it may not be as easy as that.
Why? Coz he's rooted? HTC has good cust service. There have been lots of cases where HTC still honored replacements due to manufacture defect or hardware issues even after the device has been rooted. If they can't turn it on they wouldn't even know its rooted. Still I wouldn't mention it to them while trying to get a replacement though.
Amdathlonuk said:
Unfortunately if you read his sig... it may not be as easy as that.
Click to expand...
Click to collapse
It's definitely not the charger or the battery as I have two N1 and I tried another battery. It also won't turn on with the charger connected.
I already called HTC for a swap. Hopefully they won't charge me for the replacement since it's unlocked.
Thanks for the replies

HD7 issue when I unplug from charger...

About 2 weeks ago I started having an issue with my HD7. When I would unplug it from my charger (the original HTC provided one) in the morning, the phone would sort of get stuck in "charging mode". By that I mean the little battery icon would still be indicating that the phone was plugged in. I can access things on the phone pretty normally, but I cannot shut it off without pulling the battery.
Is this most likely a USB port issue? I really like this phone and was hoping it would last me a little while longer.
i got same problem.. send phone to service problem was "circut board" replaced working fine... also you propably using wifi during charging try to turn it off and see if that helps
jmisiek said:
i got same problem.. send phone to service problem was "circut board" replaced working fine... also you propably using wifi during charging try to turn it off and see if that helps
Click to expand...
Click to collapse
Did you send the phone to HTC? How much was the repair?

Red Light blink after charge? And battery connecting and disconnecting

I have a problem (yeah, i get out of the camera problem and enter another) I always leave my phone charging in the nigh, yesterday, I unplug the phone as usual, and I saw that the red led indicator was blinking, and i see the battery Icon it was changing, like it was connecting and disconnecting the charger. The problem stops, but when I charge the phone, it comes back for a while, sometimes a Second, sometimes a minute. I try 2 charger and still the problem, with usb too, I factory reset and still. Any advice?
A fear another hardware problem because I am outside of USA. I was using a charger with less Am from the original because my usb cable was damage. BUt today I found a samsung cable and use the original Charger and still the problem. I see that the original charger has 1A, and the other I was using is 700mA.
EDIT: After watching the problem, I can say this.
First, the phone has a problem that the charge cant get 100%, when reach 92%, , Its Jump to 100%.
Second and worst problem, is that the phone present the red blinking light and show like disconnecting and connecting the charge when I put the phone to charge long period of time, or reach por tan 90%. And is not the usb port, because i disconnect the ac adapter first, and still the problem.And even if the phone is off, it show the problem.
So, i read about calibrate the battery, so, i did, the first time, i drain completly the battery, and charge until get the green light. I power up the phone, and still the same, 92% and the phone showing that is connecting and disconnecting.
Today i try again, but more time, i connect the phone at 8:30 AM, and disconnectit at 2 pm (I take a nap at 11 am so xD thats why I disconnect it at 2 pm) I Turn on the phone, and the first problem was solved, the battery was 99%. BUT the problem of disconnecting and connecting is still there, its stops when the phone goes to 96%, always stop after the battery drain about 3%-5% dont know why. I dont have more Ideas, and right now, I cant send it to HTC. Any idea? :/
That means your phone is getting hot
Sent from my HTC One using Tapatalk
So, thats normal? Even if the battery Icon says connecting and disconnecting, even when i turn it off? I really fear something bad, today the problem is not present. But i fear charge my phone overnight now
Oh didn't see the part about battery icon showing connecting disconnecting have you tried with a different cable sounds like the cable or your phones usb port is going bad
Sent from my HTC One using Tapatalk
Yes, I try another cable, the weird thing is that I disconnect the charge from the wall (no the part from myphone) and show the problem, so not sure if is the port or something, I'm using again the original charger base, and a usb cable that a friend gave to me. Today the problem isnt back, but I fear chargirng overnight or something, because not sure if the problem will be back or not. Or using my stock base for charge the phone fix it :/
lorddavid said:
Yes, I try another cable, the weird thing is that I disconnect the charge from the wall (no the part from myphone) and show the problem, so not sure if is the port or something, I'm using again the original charger base, and a usb cable that a friend gave to me. Today the problem isnt back, but I fear chargirng overnight or something, because not sure if the problem will be back or not. Or using my stock base for charge the phone fix it :/
Click to expand...
Click to collapse
stock charger base is probably the best one to use
the base is more important Than the cable right? I mean,a bad base can damage my phone and a bad quality cable not? I will watch this week if the problem is gone, I hope that was the problem and nothing worse. If happen again i will ask here again if someone have an idea or the same problem.
THanks for your time
Edit: problem back, this time i watch how the problem present. It seem that the problem comes when I want to charge the phone full.
It was 92%, and the next second, was 100% and green light. I disconnect, and show again 92% and start blinking. I connect again and start chargin, but again, 100%, green light and when i disconnect it was 94%. Is weird. Dont know how to fix, I hope is software, any idea?
I will try to calibrate battery, so, i must discharge to 0% right? I must turn off the fastboot option? (I have in spanish, is "Inicio Rapido", I think that is for never shut down completly the phone), then charge to 100% off right?
Somebody any Idea? I discharge my phone, then charge until it get the green light, and the problem persist
Guys, still the problem, if someone know any tool to check hardware can tell me the name? I dont have any Idea of what can I do with my problem. :/ sorry for double post but I cant found any solution yet
Hi again, if someone can help, I still have the problem, but after the third charge cicle (I discharge completly and charge again 4th times now) The problem is less worse, I mean, before, the problem only stop when a 3% of battery was drain, even if I restart the phone. Now, if I restart the phone, the problem stops inmediatly. So, I dont know if dischargin and chargin again will be good, because I read that can damage the phone.
Any Idea? :/ I cant send it to warranty so i dont know what to do
Again the problem persist after a restart. DOnt know why but only happen in a charge more than 90%
I'm problem charging.
My HTC ONE only charges powered off.
Look the video of the problem. http://www.youtube.com/watch?v=_6NSCccjWkE
I tried the trick of the light (Hold VOL UP + Vol Down + Power button + sensor for front light) fixed, but the problem came up again, and now anything I do it back.
It seems a problem with OTG.
My car charger has an LED indication when the load is connected in the car.
When I connect the HTC, and disconnect the car, the charger light is lit.
The HTC instead of receiving cargo load is sending.
Not meeting solution
leandroch said:
I'm problem charging.
My HTC ONE only charges powered off.
Look the video of the problem. http://www.youtube.com/watch?v=_6NSCccjWkE
I tried the trick of the light (Hold VOL UP + Vol Down + Power button + sensor for front light) fixed, but the problem came up again, and now anything I do it back.
It seems a problem with OTG.
My car charger has an LED indication when the load is connected in the car.
When I connect the HTC, and disconnect the car, the charger light is lit.
The HTC instead of receiving cargo load is sending.
Not meeting solution
Click to expand...
Click to collapse
I will try, I'm waiting official kitkat to see if that fix, dont know if doing a clean RUU is better than a factory restore. I cant send towarranty right now
I dont understand the video (and sorry, it was along time and i wasnt able to read here.) Can you explain me better? My problem is still there. I want to try the video, but dont know what they do exactly. I have official 4.3 from ATT
PD: I think that my problem is overcharging o something like that. I already calibrate the battery 5 times, but, for example, right now, it waslike 80%, show the problems. I try what theydo in the video, but,never understand.And I have an idea about connecting like that (while off) And th ephone say 90%!!!!, so, maybe the problem is for that? Any idea? I dont understhand the video because is not too clear
lorddavid said:
I will try, I'm waiting official kitkat to see if that fix, dont know if doing a clean RUU is better than a factory restore. I cant send towarranty right now
I dont understand the video (and sorry, it was along time and i wasnt able to read here.) Can you explain me better? My problem is still there. I want to try the video, but dont know what they do exactly. I have official 4.3 from ATT
PD: I think that my problem is overcharging o something like that. I already calibrate the battery 5 times, but, for example, right now, it waslike 80%, show the problems. I try what theydo in the video, but,never understand.And I have an idea about connecting like that (while off) And th ephone say 90%!!!!, so, maybe the problem is for that? Any idea? I dont understhand the video because is not too clear
Click to expand...
Click to collapse
The video I made is to present the problem.
My HTC ONE only charges powered off.
The charger only goes up to 93%. No matter what time I leave plugged into the charger.
Have managed to solve the holding (VOL Down + Power) buttons and pointing the light sensor to strong light (light bulb). Hold for 15 seconds.
Solved, but the problem returned after 1 week
My ROM CUSTOM is ViperOne KitKat.
leandroch said:
The video I made is to present the problem.
My HTC ONE only charges powered off.
The charger only goes up to 93%. No matter what time I leave plugged into the charger.
Have managed to solve the holding (VOL Down + Power) buttons and pointing the light sensor to strong light (light bulb). Hold for 15 seconds.
Solved, but the problem returned after 1 week
My ROM CUSTOM is ViperOne KitKat.
Click to expand...
Click to collapse
The part of the sensor is what I dont understand. I have that problem too that only charge up to 94% then jum to 100%. I solve it completly dischargin the phone and charging for about 3 hours. the problem solve after the third time :/ but the other one still there
lorddavid said:
The part of the sensor is what I dont understand. I have that problem too that only charge up to 94% then jum to 100%. I solve it completly dischargin the phone and charging for about 3 hours. the problem solve after the third time :/ but the other one still there
Click to expand...
Click to collapse
Look image tutorial.
http://s3.postimg.org/fv4oermmb/Solution_HTC_Wont_Charger.jpg
leandroch said:
Look image tutorial.
http://s3.postimg.org/fv4oermmb/Solution_HTC_Wont_Charger.jpg
Click to expand...
Click to collapse
O, so, I must do that while th ephone is off? a lot of light in the sensor and press vol down and power for 15 second. I will try it tonight because right now I dont have tha charger with me.
lorddavid said:
O, so, I must do that while th ephone is off? a lot of light in the sensor and press vol down and power for 15 second. I will try it tonight because right now I dont have tha charger with me.
Click to expand...
Click to collapse
on or off, there is no rule.
I did with my connected. But this process does not work anymore.
A strong light, work pointing sensors for light PC Monitor
leandroch said:
on or off, there is no rule.
I did with my connected. But this process does not work anymore.
A strong light, work pointing sensors for light PC Monitor
Click to expand...
Click to collapse
And, what exactly do this process? My problem is that light blinking when i discconnect my phone, it like connecting and disconnecting, but stops after drain baout 5%. So, i think is something about software or th ebattery is receiving a mistake info about the charging level.
My problem persist. Or I did wrong the procedure :/ My last hope is kitkat xd

[Q] [PLEASE HELP] HTC One M7 not charging when on.

Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
please help i love this phone cant lose this at all
AnubhavSaxena said:
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
Click to expand...
Click to collapse
I am having the same exact problem right now. its very annoying. I have to drain the whole battery to charge it again. and its in that loop that you mentioned. plus it does not charge when you put it on charge when its on. it doesnt even have that charging light. it only charges itself if its off and if there is no battery left, i have to put it on charge by draining the whole battery by using apps and stuff and i am so pissed right now i cant find a solution to this. Did you find a solution on how to get this fixed?
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
[SOLVED]
parthami said:
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
Click to expand...
Click to collapse
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
trapboi187 said:
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
Click to expand...
Click to collapse
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
.
Laderiva said:
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
Click to expand...
Click to collapse
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
trapboi187 said:
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
Click to expand...
Click to collapse
Hi! so you are saying that if i move some files from the computer to the phone it might get fixed? Well, i cant plug it to the computer, it just doesnt recognize the phone, if i plug it when the phone is on the pc doesnt show anything and the phone doesnt charge or anything, just like when trying to charge it with the ac charger, if i plug it with to the pc with the phone off then it shows a message that doesnt recognize the device, and the phone doesnt even charge aswell...
Right now the only fix i have found is to solve the problem of having to drain the battery in order to charge the phone, now i fixed it unticking the fastboot option in energy, now i can charge with any % but the phone must be off. Btw it gets a lot of heat while charging it this way... idk if its normal, i heard that because the aliminium case it gets more heat than normal plastic cases.
Thanks for your reply, ill try to connect the phone to the pc a few more times.
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
HTC M7 Only charges when it's off and the laptop can't recognize the device.
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
alexandru.j91 said:
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
Click to expand...
Click to collapse
cathesys said:
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
Click to expand...
Click to collapse
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
I've already done that and it doesn't work.
I really don't know what the issue is? I mean this is a perfectly working unlocked HTC M7.
I've turned if off multiple times and even wiped it clean twice. I don't know what else it could be.
I mean it's been working perfectly since I got it.
But as I mentioned earlier it will only charge while the phone is off. And my laptop can't recognized it either.
It only appears and "Unknown Device."
But even when it is off it charges for a bit and then it completely stops.
Then you see the battery logo and then it starts charging again. But it repeat that same process throughout the whole time. So, it can never reach to 100%.
As I've mentioned before I've never really had this problem.
I've been looking for hours on the internet and so far nothing seems to work. There was an app I saw on to access engineer mode or something, but for some reason I can't use that app because it says that I'm missing another application.
Any thoughts??
alray said:
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
Click to expand...
Click to collapse
I have the same problem, it can't charge, PC don't recognize when the phone is on android, but when i boot into recovery everything work fine (charge or data move to PC), so far i could't find any way better.
Hi,
had same problem.
Clearing system cache helped in my case.
Related cause for the trouble seem to be a couple of OTA upgrades I did recently.
(I was on a pretty old version.)
I noticed that there was something wrong while upgrading.
Even though the phone was connected to the charger while the whole upgrade process,
battery level went down...
The following procedure is your own risk!
Be careful not to choose any options that wipe all your data or factory reset your device.
This is how I cleared the system cache :
Boot into recovery (hold both volume-down and power buttons for ~30 seconds until menu shows - )
Press volume-down to choose RECOVERY and press power button.
Be patient ~60 seconds until menu appears.
Choose wipe cache partition and press power button.
Choose reboot system and press power button.
I hope this helps you.
Thanks
v

Really Odd Issue

Alright, I noticed about 3-4 days ago that I was waking up in the morning to almost no charge gained on my phone. I figured my computer turned off or something and my phone just didn't get charged via the USB port. I've now realized that when using specific USB cords (Only one out of 5 that I have works without this issue at the moment), my phone charges for about 5 minutes and then goes into this weird mode where it displays the clock time as a screensaver sort of screen and it stops charging my phone WHILE being plugged in.
As soon as I unlock my phone, I see a steering wheel icon at the top left in my notifications that says my phone is in car mode. Before I can pull down to see what it is or go into the menu settings to see if I can disable it, it turns off and disables again. I went through my ROM toolbox and found no signs of "Car" or "Car Mode" applications installed since I remember seeing "Car" in most rom installations.
It's becoming very frustrating because most times, I plug in my USB cord and my phone begins to charge and then 2-3 minutes later it just stops and goes into that mode. Sometimes it's instant and sometimes it won't work at all. I don't think it's an internal phone problem though because I have a cheap USB cord I found in my closet that is flawless and doesn't bring me this issue.
What could this be? Is my HTC One on it's last legs or what? I don't have my upgrade for another year so I'm really hoping this isn't too serious. The USB cords I do own are in great condition and wouldn't all suddenly stop working at once, so I see no reason to blame those. If anyone is wondering, I'm using CyanogenMod 11 right now, but this is a fresh installation and previously was using a very stable ARHD 6.1 GPe ROM. I also don't think the rom's I'm using have anything to do with it.
I don't know much about this stuff so I'll just leave some other information if it's needed. I have the SuperCID thing done, my phone is rooted and my bootloader is unlocked obviously along with having S-Off. I'm also using TWRP's latest version.
Any help would be really, really appreciated...
Also, to add onto what I said about the screensaver/car mode:
When I unlock my phone while being plugged in and the car mode turns off, my phone doesn't go back to charging unless I un-plug the USB cord and re-plug it in. This is when it usually begins to stop charging seconds after putting it in.
Leather Sock said:
Also, to add onto what I said about the screensaver/car mode:
When I unlock my phone while being plugged in and the car mode turns off, my phone doesn't go back to charging unless I un-plug the USB cord and re-plug it in. This is when it usually begins to stop charging seconds after putting it in.
Click to expand...
Click to collapse
It may be a kernel problem, try a different ROM.
Also try cleaning the USB port with compressed air.
Fain11 said:
It may be a kernel problem, try a different ROM.
Also try cleaning the USB port with compressed air.
Click to expand...
Click to collapse
I've been researching it and found a few similar issues and apparently there's no fixes for it. I'm more or less stuck with this for another year until my upgrade. There's a small fix for it but it's a pain in butt to remember:
I have to turn my HTC One off, plug it into the USB for charging and then turn it on and it'll charge correctly.
I've also noticed a major decline in battery life as well. I went from 78% to 71% in 10 minutes a bit ago. Really disappointing seeing as how I've already done so much to this phone I probably couldn't even sell it let alone have a conversation with HTC about it since I've killed any kind of warranty for it so badly.
Damn damn damn damn damn.
Leather Sock said:
I've been researching it and found a few similar issues and apparently there's no fixes for it. I'm more or less stuck with this for another year until my upgrade. There's a small fix for it but it's a pain in butt to remember:
I have to turn my HTC One off, plug it into the USB for charging and then turn it on and it'll charge correctly.
I've also noticed a major decline in battery life as well. I went from 78% to 71% in 10 minutes a bit ago. Really disappointing seeing as how I've already done so much to this phone I probably couldn't even sell it let alone have a conversation with HTC about it since I've killed any kind of warranty for it so badly.
Damn damn damn damn damn.
Click to expand...
Click to collapse
Well, if u still got warrany and the phone is working, u can still claim warranty by going back to full stock.
See this guide http://forum.xda-developers.com/showthread.php?t=2541082
Fain11 said:
Well, if u still got warrany and the phone is working, u can still claim warranty by going back to full stock.
See this guide http://forum.xda-developers.com/showthread.php?t=2541082
Click to expand...
Click to collapse
I've had the phone for over a year and I don't have warranty. Would there be a manufacturer warranty for this?
I guess this issue isn't fixable and I'm just screwed. Any suggestions how I could get a new phone without an upgrade for a good deal or something? God damn it.

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