Database Develop

4.3 update messed up my phone

I have rooted HTC one google edition. I received a new official updated that I installed through twrp, after installation it told me that root access was lost and i could restore it by pressing restore root access option. Since then i cant get past the Google screen. My phone basically gets to Google screen then restarts, gets to Google screen and restarts. I tried factory reset, did not help. What should i do?

If you have a Google Edition rooted phone, it shouldnt have installed the OTA with a custom recovery installed. You'll likely have to use the RUU in the original dev thread. you'll want to backup your sdcard via adb cause the RUU will wipe everything.

Donjuanal said:
If you have a Google Edition rooted phone, it shouldnt have installed the OTA with a custom recovery installed. You'll likely have to use the RUU in the original dev thread. you'll want to backup your sdcard via adb cause the RUU will wipe everything.
Click to expand...
Click to collapse
I found this http://forum.xda-developers.com/showthread.php?p=39588860, but there is so many freaking links. Which one should i download for HTC one google edition?

sageyo said:
I found this http://forum.xda-developers.com/showthread.php?p=39588860, but there is so many freaking links. Which one should i download for HTC one google edition?
Click to expand...
Click to collapse
Just use this, its either pre-rooted or unrooted, follow the instructions but being on a GE One you should already be all set to flash it.
http://forum.xda-developers.com/showthread.php?t=2358781

Donjuanal said:
Just use this, its either pre-rooted or unrooted, follow the instructions but being on a GE One you should already be all set to flash it.
http://forum.xda-developers.com/showthread.php?t=2358781
Click to expand...
Click to collapse
I just realized i cant even access my phone through my computer...What the hell is going on. So annoyed right now.

sageyo said:
I just realized i cant even access my phone through my computer...What the hell is going on. So annoyed right now.
Click to expand...
Click to collapse
You can't install an OTA through a custom recovery my friend. RUU is your best option right now.

dgtiii said:
You can't install an OTA through a custom recovery my friend. RUU is your best option right now.
Click to expand...
Click to collapse
How am i supposed to use RUU if my computer wont recognize my phone in fastboot?

The RUU won't help anyway. It's not signed therefore will only install on s-off phone.

gunnyman said:
The RUU won't help anyway. It's not signed therefore will only install on s-off phone.
Click to expand...
Click to collapse
So what am i supposed to do now, phone stuck on google screen when booted. When i plug it in the computer i hear the sound but dont see the phone in my computer....stupid 4.3 update ****ed up my phone that worked perfectly fine.

sageyo said:
I just realized i cant even access my phone through my computer...What the hell is going on. So annoyed right now.
Click to expand...
Click to collapse
sucks this happened
but is a prime example of the golden rule
READ READ AND READ AGAIN

CheesyNutz said:
sucks this happened
but is a prime example of the golden rule
READ READ AND READ AGAIN
Click to expand...
Click to collapse
Is there anything i can do right now though?

sageyo said:
Is there anything i can do right now though?
Click to expand...
Click to collapse
sadly i don't think so but im not 100% on this

sageyo said:
So what am i supposed to do now, phone stuck on google screen when booted. When i plug it in the computer i hear the sound but dont see the phone in my computer....stupid 4.3 update ****ed up my phone that worked perfectly fine.
Click to expand...
Click to collapse
what does device manager say?
if it says something like QHUSB_Download mode, you're screwed, get it swapped out
if you can get to the bootloader, you can probably install a recovery again and install a stock 4.2.2 or 4.3 rom and get back up and running.

gunnyman said:
what does device manager say?
if it says something like QHUSB_Download mode, you're screwed, get it swapped out
if you can get to the bootloader, you can probably install a recovery again and install a stock 4.2.2 or 4.3 rom and get back up and running.
Click to expand...
Click to collapse
I can get to bootloader and i can also get to twrp. But the thing is i cant download anything to my phone because i cant access it through my computer, i hear the sound when i plug it in but i dont see the device in "My Computer"

Learned the hard way.
Your phone is not recognized, because you haven't updated your ADB and Fastboot files on your computer. Once, you do that.. You will need to download hboot 1.44 that gunnyman has in the 4.3 thread via RUU. After that is done find yourself, the RUU from whatever provider your phone is running under.. Ex: Dev or Tmo or ATT etc etc.. That should fix you up. I did this to my device once messing around with it.. But my problem also was with a locked boot loader that had 4 exclamation triangles on each corner.. No boot screen for start up even came up.. Just back to the boot loader of doom.
Sent from my HTC One using Tapatalk 2

sageyo said:
I can get to bootloader and i can also get to twrp. But the thing is i cant download anything to my phone because i cant access it through my computer, i hear the sound when i plug it in but i dont see the device in "My Computer"
Click to expand...
Click to collapse
do a factory reset in twrp. then reboot system. and DO NOT FIX ROOT when you reboot

sageyo said:
I can get to bootloader and i can also get to twrp. But the thing is i cant download anything to my phone because i cant access it through my computer, i hear the sound when i plug it in but i dont see the device in "My Computer"
Click to expand...
Click to collapse
then all is not lost. you're having either a driver issue or trying to use a usb 3 port or something like that.
boot to recovery
type adb devices
if it gives a number you can sideload a ROM.
download this rom http://forum.xda-developers.com/showthread.php?t=2390346
it's stock rooted 4.3
sideload it in twrp
start the sideload mode in twrp
type adb sideload then the name of the rom. the rom will push to the phone and then install.
---------- Post added at 09:56 PM ---------- Previous post was at 09:55 PM ----------
luckylui said:
Learned the hard way.
Your phone is not recognized, because you haven't updated your ADB and Fastboot files on your computer. Once, you do that.. You will need to download hboot 1.44 that gunnyman has in the 4.3 thread via RUU. After that is done find yourself, the RUU from whatever provider your phone is running under.. Ex: Dev or Tmo or ATT etc etc.. That should fix you up. I did this to my device once messing around with it.. But my problem also was with a locked boot loader that had 4 exclamation triangles on each corner.. No boot screen for start up even came up.. Just back to the boot loader of doom.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
The guy has a STOCK Google EDITION phone no S-off or anything please don't confuse things

gunnyman said:
then all is not lost. you're having either a driver issue or trying to use a usb 3 port or something like that.
boot to recovery
type adb devices
if it gives a number you can sideload a ROM.
download this rom http://forum.xda-developers.com/showthread.php?t=2390346
it's stock rooted 4.3
sideload it in twrp
start the sideload mode in twrp
type adb sideload then the name of the rom. the rom will push to the phone and then install.
Click to expand...
Click to collapse
i was just gonna link him to that thread. i think a factory reset *might* get it to boot tho. worth a try.

gunnyman said:
then all is not lost. you're having either a driver issue or trying to use a usb 3 port or something like that.
boot to recovery
type adb devices
if it gives a number you can sideload a ROM.
download this rom http://forum.xda-developers.com/showthread.php?t=2390346
it's stock rooted 4.3
sideload it in twrp
start the sideload mode in twrp
type adb sideload then the name of the rom. the rom will push to the phone and then install.
---------- Post added at 09:56 PM ---------- Previous post was at 09:55 PM ----------
The guy has a STOCK Google EDITION phone no S-off or anything please don't confuse things
Click to expand...
Click to collapse
He obviously has some sort of thing going. It clearly states in his OP, FYI. That he "was" rooted "before" the update. Umm & if he can get into boot loader & TWRP Recovery... He still has a chance.
Sent from my HTC One using Tapatalk 2

He also said that he had a GE phone. Totally rootable

[Q] HTC One Dual Sim I messed up after unlocked

I have HTC One dual sim 802w, China version. I was trying to root it to get the latest version of software as I had only 4.1.2 version. I came successfully till unlock and I was able to see SuperSU as well and I was able to see administrative rights checked. At that point, I wanted to backup my phone before I go for upgrade so I installed ClockworkMod ROM Manager, free version. After restarting it came to a non-normal screen (please find attached) but I was surprised to see that when I unlocked the screen I could only see white screen with HTC logo (also attached). After about 2 min it restarts and this process goes on and on and on. When I went for Factory Reset, it just remain on the screen where it says entering recovery but it stays there and does nothing. I have to put off the phone to get away from it. Even if I power off the phone, it restarts by itself but happens sometime only.
I have tried all possible ways I found on this site for last two days or so but I still could not fix the problem. Now I am wondering if I can recover my phone!. Appreciate if anyone could help me with possible solutions to solve this problem.

phunshey said:
I have HTC One dual sim 802w, China version. I was trying to root it to get the latest version of software as I had only 4.1.2 version. I came successfully till unlock and I was able to see SuperSU as well and I was able to see administrative rights checked. At that point, I wanted to backup my phone before I go for upgrade so I installed ClockworkMod ROM Manager, free version. After restarting it came to a non-normal screen (please find attached) but I was surprised to see that when I unlocked the screen I could only see white screen with HTC logo (also attached). After about 2 min it restarts and this process goes on and on and on. When I went for Factory Reset, it just remain on the screen where it says entering recovery but it stays there and does nothing. I have to put off the phone to get away from it. Even if I power off the phone, it restarts by itself but happens sometime only.
I have tried all possible ways I found on this site for last two days or so but I still could not fix the problem. Now I am wondering if I can recover my phone!. Appreciate if anyone could help me with possible solutions to solve this problem.
Click to expand...
Click to collapse
Seems that you have flashed a wrong cwm recovery.
take a look at this page, i believe there is everything you need.
regards
http://forum.xda-developers.com/showthread.php?t=2273570

rodfrang said:
Seems that you have flashed a wrong cwm recovery.
take a look at this page, i believe there is everything you need.
regards
http://forum.xda-developers.com/showthread.php?t=2273570
Click to expand...
Click to collapse
Hi rodfrang, I really appreciate for giving your time to post the link for me. After following the link, I am able to go to ClockworkMod Recovery menu page which wasn't possible before. From there I used "Install zip from sdcard" and then choose zip from external sdcard. First I chose SuperSU-root-V1.25.zip and then gapps-jb-20121011-signed.zip which was downloaded from the given link and as given in the guide. But when I reboot my phone, it has the same problem.
I really look silly that I have done these to my phone without having good knowledge in rooting. Hope you will help me further to revive my phone.

phunshey said:
Hi rodfrang, I really appreciate for giving your time to post the link for me. After following the link, I am able to go to ClockworkMod Recovery menu page which wasn't possible before. From there I used "Install zip from sdcard" and then choose zip from external sdcard. First I chose SuperSU-root-V1.25.zip and then gapps-jb-20121011-signed.zip which was downloaded from the given link and as given in the guide. But when I reboot my phone, it has the same problem.
I really look silly that I have done these to my phone without having good knowledge in rooting. Hope you will help me further to revive my phone.
Click to expand...
Click to collapse
enter in cwm recovery. do wipe cache partition and in advanced, do wipe dalvik cache, reboot system.
not forget to do it always after install anything,
Regards

rodfrang said:
enter in cwm recovery. do wipe cache partition and in advanced, do wipe dalvik cache, reboot system.
not forget to do it always after install anything,
Regards
Click to expand...
Click to collapse
Looks like that's the end of my phone...sooooo sad! it is still the same and I have done the guide "China Unicom 802W Dual Sim" and your advice several times. Though I don't get any error message for most of part of the process but when I did "wipe dalvik cache" I get the below line "E: unknown volume for path [/sd-ext]" however on next line it gives "Dalvik Cache wiped".
By the way, I have S-ON and the cwm version is 6.0.3.2.
I am losing my hope for this phone now. Anyway, looking forward for your further help.
Many thanks and regards.

phunshey said:
Looks like that's the end of my phone...sooooo sad! it is still the same and I have done the guide "China Unicom 802W Dual Sim" and your advice several times. Though I don't get any error message for most of part of the process but when I did "wipe dalvik cache" I get the below line "E: unknown volume for path [/sd-ext]" however on next line it gives "Dalvik Cache wiped".
By the way, I have S-ON and the cwm version is 6.0.3.2.
I am losing my hope for this phone now. Anyway, looking forward for your further help.
Many thanks and regards.
Click to expand...
Click to collapse
are you tried to install a nandroid backup?

rodfrang said:
are you tried to install a nandroid backup?
Click to expand...
Click to collapse
No, I haven't tried it.

phunshey said:
No, I haven't tried it.
Click to expand...
Click to collapse
Try and tell me.
good luck
---------- Post added at 04:36 PM ---------- Previous post was at 04:32 PM ----------
phunshey said:
No, I haven't tried it.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=43782354&postcount=668
Don't try to install any RUU by now. (s-off)

rodfrang said:
Try and tell me.
good luck
---------- Post added at 04:36 PM ---------- Previous post was at 04:32 PM ----------
http://forum.xda-developers.com/showpost.php?p=43782354&postcount=668
Don't try to install any RUU by now. (s-off)
Click to expand...
Click to collapse
Thanks. Will try and update you of the out come.
I will also not install any RUU. I am following your instruction.
I appreciate your kind assistance.
By the way, I am using the below link to download nandroid back. Can you please confirm if this is the right file for my phone.
https://disk.yandex.com/public/?hash=f+y/ULh+j8tG5cnGPQFXNk5WWY5IjuqJZvdclEnYEFg=&locale=ru

phunshey said:
Thanks. Will try and update you of the out come.
I will also not install any RUU. I am following your instruction.
I appreciate your kind assistance.
By the way, I am using the below link to download nandroid back. Can you please confirm if this is the right file for my phone.
https://disk.yandex.com/public/?hash=f+y/ULh+j8tG5cnGPQFXNk5WWY5IjuqJZvdclEnYEFg=&locale=ru
Click to expand...
Click to collapse
Hi there, still I can't make it to work. When I restore from OTA.rar, after about 3-5 minutes, it gives the msg
"android_secure.img not found. Skipping restore of /sdcard/.android_secure
Restoring cache
Restore complete"
I did wipe cache partition and wipe dalvik cache several times.
and when I reboot the system it says
"Root access is missing. Root device?"
and I clicked "Yes - Root device (/system/xbin/su)"
However, now I get a different screens. Please note, I can't go inside the phone after the second snapshots which is blank and it keeps on restarting. Please find attached snapshots of screens.
Is there anyway to go back to my previous working state, I mean new phone state? Or can I download 4.2.2 and flashed the phone with it? Or can you suggest any other ways to make it useable at least?
Do you think I can bring back this phone to workable state?
Thanks and regards

phunshey said:
Hi there, still I can't make it to work. When I restore from OTA.rar, after about 3-5 minutes, it gives the msg
"android_secure.img not found. Skipping restore of /sdcard/.android_secure
Restoring cache
Restore complete"
I did wipe cache partition and wipe dalvik cache several times.
and when I reboot the system it says
"Root access is missing. Root device?"
and I clicked "Yes - Root device (/system/xbin/su)"
However, now I get a different screens. Please note, I can't go inside the phone after the second snapshots which is blank and it keeps on restarting. Please find attached snapshots of screens.
Is there anyway to go back to my previous working state, I mean new phone state? Or can I download 4.2.2 and flashed the phone with it? Or can you suggest any other ways to make it useable at least?
Do you think I can bring back this phone to workable state?
Thanks and regards
Click to expand...
Click to collapse
try this one
http://forum.xda-developers.com/showpost.php?p=43782354&postcount=668

rodfrang said:
try this one
http://forum.xda-developers.com/showpost.php?p=43782354&postcount=668
Click to expand...
Click to collapse
Hi there, no luck still, it is same, just that it changes the language to Russian I think.
In relation to the message "android_secure.img not found. Skipping restore of /sdcard/.android.secure", someone has suggest to "install your previous ROM, then you can restore the Backup" (answer to another user's question). Do you think I have to do that. If so could you guide me where I can download my previous ROM or ROM version that I have to download?
Do you think I can restore this phone? My last resort would be to send it to China for repair, what is your suggestion?
Thanks and regards.

phunshey said:
Hi there, no luck still, it is same, just that it changes the language to Russian I think.
In relation to the message "android_secure.img not found. Skipping restore of /sdcard/.android.secure", someone has suggest to "install your previous ROM, then you can restore the Backup" (answer to another user's question). Do you think I have to do that. If so could you guide me where I can download my previous ROM or ROM version that I have to download?
Do you think I can restore this phone? My last resort would be to send it to China for repair, what is your suggestion?
Thanks and regards.
Click to expand...
Click to collapse
I'm searching for someone who can helps you.

phunshey said:
Hi there, no luck still, it is same, just that it changes the language to Russian I think.
In relation to the message "android_secure.img not found. Skipping restore of /sdcard/.android.secure", someone has suggest to "install your previous ROM, then you can restore the Backup" (answer to another user's question). Do you think I have to do that. If so could you guide me where I can download my previous ROM or ROM version that I have to download?
Do you think I can restore this phone? My last resort would be to send it to China for repair, what is your suggestion?
Thanks and regards.
Click to expand...
Click to collapse
Hello I am stuck with the same problem, did you get any solution to it?

style_arun said:
Hello I am stuck with the same problem, did you get any solution to it?
Click to expand...
Click to collapse
Hi style_arun. I had to send it to service center. They have fixed it for me and when I asked what had happened to my phone, they said something has gone wrong in booting.

[Q] Blue screen after attempting 4.4 update

I don't know what I did, but I now get a blue screen that I can't get out of after getting the 4.4 OTA update. I rooted and installed a GPE 4.3 RUU previously with CWM and when 4.4 came along, I just didn't be careful. I cannot even get to the bootloader to do anything. Help! What do I do? Everything I try just puts me back at the blue screen.

yitbos1 said:
I don't know what I did, but I now get a blue screen that I can't get out of after getting the 4.4 OTA update. I rooted and installed a GPE 4.3 RUU previously with CWM and when 4.4 came along, I just didn't be careful. I cannot even get to the bootloader to do anything. Help! What do I do? Everything I try just puts me back at the blue screen.
Click to expand...
Click to collapse
Exact same issue, at first i couldn't get to bootloader, but after a couple attempts, you should be able to get to it... I literally did the exact same thing as you did, was it because you HTC wasn't google play edition? I flashed a custom rom for Google play 4.3 and did the O.T.A update, blue screen with pixels kind of floating around. Keep me updated

OK, I got back into bootloader (I'm an idiot and was holding down the wrong button). Just reinstalled the 4.3 file and everything was good from there.

yitbos1 said:
OK, I got back into bootloader (I'm an idiot and was holding down the wrong button). Just reinstalled the 4.3 file and everything was good from there.
Click to expand...
Click to collapse
I'm in the same boat. How'd you reinstall 4.3?

illwon said:
I'm in the same boat. How'd you reinstall 4.3?
Click to expand...
Click to collapse
Yeah???? I'm lost

If you have access to your bootloader, just go into recovery. From there you can install the old rom.

yitbos1 said:
If you have access to your bootloader, just go into recovery. From there you can install the old rom.
Click to expand...
Click to collapse
Lost my old rom, pretty much hooped i think

grab the RUU here: http://forum.xda-developers.com/showthread.php?t=2358781
get to fastboot mode
then enter RUU mode with fastboot oem rebootRUU
then flash the RUU with fastboot flash zip RUUname.zip
do that command twice.
then reboot and you'll have a good clean GPE 4.4 install.

ipfreelytech is this the only way?
i have to flash again and erase every thing on my mobile?
---------- Post added at 09:21 AM ---------- Previous post was at 09:03 AM ----------
ipfreelytech is this the only way?
i have to flash again and erase every thing on my mobile?

Deleted

Mark please create a new thread..

it's the fastest, best and most reliable way.
You have no one to blame for this but yourself. it's your fault your phone is screwed up and your fault you don't have a backup.
After running that RUU if you don't screw with anything and don't load a custom recovery you will be able to get future OTA updates.
I've done the OTA so far on 3 One's that I had previously converted using the 4.3 conversion RUU. none of them failed catastrophically. I had to uninstall Xposed; and mine had a custom build.prop but those were minor hiccups that were easily fixed. I'll be doing the OTA on a 4th one later today so I guess we'll see if my luck holds up..
nobody850 said:
ipfreelytech is this the only way?
i have to flash again and erase every thing on my mobile?
---------- Post added at 09:21 AM ---------- Previous post was at 09:03 AM ----------
ipfreelytech is this the only way?
i have to flash again and erase every thing on my mobile?
Click to expand...
Click to collapse

I have back up, i got the blue screen then i went to recovery and got every thing back. The link you posted tells me how to update but they also tell me that all the mobiles memory will be erased, is there any way i can update with out erasing the memory?

no. running the RUU will wipe /data. it's unavoidable.
if you can't boot normally you'll need to pull your stuff off via ADB and save to your PC. then after running the RUU you can copy files back. I would NOT recommend restoring data from a nandroid since it doesn't sound like you had a successful conversion to 4.4 with the OTA so you'd be restoring old 4.3 data structures.
nobody850 said:
I have back up, i got the blue screen then i went to recovery and got every thing back. The link you posted tells me how to update but they also tell me that all the mobiles memory will be erased, is there any way i can update with out erasing the memory?
Click to expand...
Click to collapse

thank you
one more question, if i run the RUU and i get the 4.4 update will i get the blue screen when updating to a newer version?
why even did the blue screen in the first place? i have the build number: JWR66V.H10 and i know that it is the original GE.

you seem to be misunderstanding. the RUU is the 4.4 update. There might be slight ota updates but until 4.5 comes out there won't be another major update you'd install.
you flashed an ota update from a custom recovery Don't do that!
that should be JWR66Y.h10! you missed an update in between. not sure how the update ran at all with the wrong build. your recovery must not have been enforcing requirements.
nobody850 said:
thank you
one more question, if i run the RUU and i get the 4.4 update will i get the blue screen when updating to a newer version?
why even did the blue screen in the first place? i have the build number: JWR66V.H10 and i know that it is the original GE.
Click to expand...
Click to collapse

thank you
i have just found out what may be the problem, s-on
i have tried to change it before but there was nothing for hboot1.54.
i tried Rumrunner, at first it gave me error but after installing the HTC drive twice it appeared to be working.
sadly it reaches a point after 2 fast boots then tells me: FATAL
I don't know what to do.

HTC ONE dont boot

Hello
I have flashed my htc one (m7-ul) to cm10.2 and now I have only the cm logo and the arrow going round and round. Is there anybody to help me to get or stock rom back or workable phone...
I hope I didnt do anything bad, cuz I really love this phone Please help me

peca_slo said:
Hello
I have flashed my htc one (m7-ul) to cm10.2 and now I have only the cm logo and the arrow going round and round. Is there anybody to help me to get or stock rom back or workable phone...
I hope I didnt do anything bad, cuz I really love this phone Please help me
Click to expand...
Click to collapse
restore your backup

clsA said:
restore your backup
Click to expand...
Click to collapse
cant find it, but I make the backup

peca_slo said:
cant find it, but I make the backup
Click to expand...
Click to collapse
try here
http://www.htc1guru.com

​
clsA said:
try here
http://www.htc1guru.com
Click to expand...
Click to collapse
can you tell me step-by step for doing right cuz this is really not going anywhere

Yes but I'm not home right now give me a couple hours
Sent from my HTC One using Tapatalk
I need information about you phone
can you do
fastboot getvar all
and post the results minus you iemi and serial no.

clsA said:
Yes but I'm not home right now give me a couple hours
Sent from my HTC One using Tapatalk
I need information about you phone
can you do
fastboot getvar all
and post the results minus you iemi and serial no.
Click to expand...
Click to collapse
I got stuck in a bootloop today, could only get so far with adb, what I done to get outta boot loop was: (links included)
folloowing the below should get u back up and running
Vomers guide covers most things you require (change s-off,recovery, cid ect, ect)
1) install latest twrp following vomers guide
2) went into RUU (followed Vomer's guide from SECTION 3)
3)went here (htc1guru.com) downloaded the exe VERSION, with phone plugged in and in ruu mode ran the exe installer, - installed the rom - easy - push a few keys, set phone up then
4) downloaded HTC_One_-MaximusHD_30.0.0 and installed that through recovery( or any rom you like)
now im back up and running
Hope this helps - I was almost going back to the shop - with a bricked phone lol - now im happy
hit the thanks button if ive helped
Im not very active in these parts of the forum, so if you struggle pm me or post back here for help

U need to flash a boot from the rum.zip
Unzip rum put the boot.IMG to fastboot dir.
Open cmd go to fastboot dir by tipping cd \fastboot . now u need to be in fastboot usb(hold volume down +power button)
fastboot flash boot boot.img
Than flash rum in recovery don't forget Google apps too if they are not included
Good luck
Sent from my HTC One X using Tapatalk

HTC M7 no update to android 5

Hi guys,
My brother in law has a HTC M7 that cant receive the android 5 update.
Is it possible to update is manually?
I tried to search it on XDA but i cant find the RUU that i need.
It's just to much thing that i cant understand.
I attached 2 screenshots with info about his phone, could someone help us?
The phone is bought from Ali-express.
Thank you guys in advance.

Genna7 said:
Hi guys,
My brother in law has a HTC M7 that cant receive the android 5 update.
Is it possible to update is manually?
I tried to search it on XDA but i cant find the RUU that i need.
It's just to much thing that i cant understand.
I attached 2 screenshots with info about his phone, could someone help us?
The phone is bought from Ali-express.
Thank you guys in advance.
Click to expand...
Click to collapse
you'll need to post the output of "fastboot getvar all" (dont post your imei/sn) so we can tell you how to update. The version shown in your picture isn't necessarily the same version you'll find in bootloader.

And may I add - it would be better if you took a picture of bootloader screen. That way we could have better idea of phone's state. Is the bootloader unlocked, real firmware version, s-on or s-off...

Hi guys, today i managed to get the needed info. Please see the attached pictures. PS; why is the CID 1111111? Does that mean that the phone has been rooted? And s-off?
Thank you guys in advance.

Genna7 said:
Hi guys, today i managed to get the needed info. Please see the attached pictures. PS; why is the CID 1111111? Does that mean that the phone has been rooted? And s-off?
Thank you guys in advance.
Click to expand...
Click to collapse
Your phone was messed with. Great thing it's s-off. Someone flashed a new h-boot over old firmware, that's why you can't receive updates.
http://forum.xda-developers.com/showthread.php?t=2316726
Take a look at this thread, download 7.19.401.1 RUU.zip, and flash it, you have all instructions on the thread. That will update your phone to Lollipop

donkeykong1 said:
Your phone was messed with. Great thing it's s-off. Someone flashed a new h-boot over old firmware, that's why you can't receive updates.
http://forum.xda-developers.com/showthread.php?t=2316726
Take a look at this thread, download 7.19.401.1 RUU.zip, and flash it, you have all instructions on the thread. That will update your phone to Lollipop
Click to expand...
Click to collapse
Thank you for your comment, but i cant find RUU version 7.19.401.1. Did you mean 7.15.401.1?

Genna7 said:
Thank you for your comment, but i cant find RUU version 7.19.401.1. Did you mean 7.15.401.1?
Click to expand...
Click to collapse
No, I ment 7.19.401.2. Small keyboard, sorry [emoji15]

donkeykong1 said:
No, I ment 7.19.401.2. Small keyboard, sorry [emoji15]
Click to expand...
Click to collapse
Lol, it cool. Im sorry to bother you with so many questions... BUTT there a 2 versions of 7.19.401.2 the combined and FULL STOCK. The Combined is about 40MB and the FULL STOCK is 500+MB. Do i need to flash the combined or the full stock? I think full stock because i cant understand how a zip of 40MB can flash a new firmware, or im wrong?
So sorry for this noob questions, im used to Samsung where i just need to flash 1 file:silly::silly:

Genna7 said:
Lol, it cool. Im sorry to bother you with so many questions... BUTT there a 2 versions of 7.19.401.2 the combined and FULL STOCK. The Combined is about 40MB and the FULL STOCK is 500+MB. Do i need to flash the combined or the full stock? I think full stock because i cant understand how a zip of 40MB can flash a new firmware, or im wrong?
So sorry for this noob questions, im used to Samsung where i just need to flash 1 file:silly::silly:
Click to expand...
Click to collapse
Full stock will give you a fully stock Android, but it will wipe everything from your phone, so you might want to back up your files before doing anything. I always flash full stock, just to be on the safe side. And there's no need to apologize, better to ask if you'rr not sure than ruin your phone, right? [emoji6]

donkeykong1 said:
Full stock will give you a fully stock Android, but it will wipe everything from your phone, so you might want to back up your files before doing anything. I always flash full stock, just to be on the safe side. And there's no need to apologize, better to ask if you're not sure than ruin your phone, right? [emoji6]
Click to expand...
Click to collapse
Yeah you are right, normally i don't ask so many questions. I just flash the phone ans see what it will bring me to.
But this is not my phone, it's my brothers in law phone.
Last question, i hope, i read that after flashing full stock zip i need to flash rom, kernel and recovery and that phone wont boot up after the flash. It needs a rom flash.
So what should i do? I'm a bit confused, there is so much information and so many files..

Genna7 said:
Yeah you are right, normally i don't ask so many questions. I just flash the phone ans see what it will bring me to.
But this is not my phone, it's my brothers in law phone.
Last question, i hope, i read that after flashing full stock zip i need to flash rom, kernel and recovery and that phone wont boot up after the flash. It needs a rom flash.
So what should i do? I'm a bit confused, there is so much information and so many files..
Click to expand...
Click to collapse
No. Full stock will flash everything. If you have doubts I can send you my old KitKat RUU. You will be able to take updates with it, but it takes over an hour to get all updates. It's your call [emoji4]

donkeykong1 said:
No. Full stock will flash everything. If you have doubts I can send you my old KitKat RUU. You will be able to take updates with it, but it takes over an hour to get all updates. It's your call [emoji4]
Click to expand...
Click to collapse
Very kind of you. I will try to flash the downloaded files tonight, i will let you know what happend.
Very much for your help!

Genna7 said:
Very kind of you. I will try to flash the downloaded files tonight, i will let you know what happend.
Very much for your help!
Click to expand...
Click to collapse
No problem mate. We're here to help [emoji6]
Wait,
https://www.androidfilehost.com/?fid=95916177934554130
this one will flash everything 100%

donkeykong1 said:
No problem mate. We're here to help [emoji6]
Wait,
https://www.androidfilehost.com/?fid=95916177934554130
this one will flash everything 100%
Click to expand...
Click to collapse
Hi friend, I just tried to flash the zip file but i get and error 32. It wont flash the zip..
I'm trying to figure out what to do now.
I attached the screenshot of what im getting.

Genna7 said:
Hi friend, I just tried to flash the zip file but i get and error 32. It wont flash the zip..
I'm trying to figure out what to do now.
I attached the screenshot of what im getting.
Click to expand...
Click to collapse
---------- Post added at 10:37 PM ---------- Previous post was at 10:35 PM ----------
[/COLOR]
Genna7 said:
Hi friend, I just tried to flash the zip file but i get and error 32. It wont flash the zip..
I'm trying to figure out what to do now.
I attached the screenshot of what im getting.
Click to expand...
Click to collapse
You need to do it via HTC fastboot

donkeykong1 said:
You need to flash it in RUU mode. Issue the next command "fastboot oem rebootRUU" without quotation marks obviously. That will put your phone in RUU mode ( black screen with silver HTC logo ). Then fastboot flash zip
Click to expand...
Click to collapse
Yes i did that, first command was fastboot oem rebootRUU. I tried to open the zip but my pc said it was no possible. Im downloading the zip again. I will try it again in 15min.

Genna7 said:
Yes i did that, first command was fastboot oem rebootRUU. I tried to open the zip but my pc said it was no possible. Im downloading the zip again. I will try it again in 15min.
Click to expand...
Click to collapse
Did you try unzipping it before flashing? Because those zips are enrypted and they cannot be extracted

donkeykong1 said:
Did you try unzipping it before flashing? Because those zips are enrypted and they cannot be extracted
Click to expand...
Click to collapse
Hi, no i did not tried to extract the zip. But i downloaded it again and i got the same error, 32.
I read somewhere that i need to flash the firmware first and then the rom but i dont have the needed files.
I also tried to flash the combined zip of 40MB and then the 1.6GB zip but i keep getting the error..

Genna7 said:
Hi, no i did not tried to extract the zip. But i downloaded it again and i got the same error, 32.
I read somewhere that i need to flash the firmware first and then the rom but i dont have the needed files.
I also tried to flash the combined zip of 40MB and then the 1.6GB zip but i keep getting the error..
Click to expand...
Click to collapse
Then you definetly need to flash via HTC fastboot. I don't have it, so maybe @alray could help

@donkeykong1
I dont know how but i managed to update the phone.
I downloaded the fastboot of htc site and installed htc sync. Then i pluged the phone in with and without development modus on to instal drivers.
After this i pluged the phone back on in fastboot mode and flashed the zip of 1.6GB. It started right away and installed the android 5.0.2.
Working good till now, so thank you for your help.:sly: