Moto X Camera Off Center? - Moto X Q&A

Hey all, I just got my Moto X Developer Edition in the mail today, and I've noticed that the camera is not centered in the lens. It's not way off, but it's not where I think it should be.
If you look at the back lens of your phone, is the camera module centered, or is it off a little?
I just want to know if this is a defect or not so I can take the appropriate course of action.
Thank you!

tweston1 said:
Hey all, I just got my Moto X Developer Edition in the mail today, and I've noticed that the camera is not centered in the lens. It's not way off, but it's not where I think it should be.
If you look at the back lens of your phone, is the camera module centered, or is it off a little?
I just want to know if this is a defect or not so I can take the appropriate course of action.
Thank you!
Click to expand...
Click to collapse
mine looks centered but i didn't measure it. if it is a defect i believe that means the cover and the HW attached to the camera would both have to be off center, so i doubt its a defect.

jayboyyyy said:
mine looks centered but i didn't measure it. if it is a defect i believe that means the cover and the HW attached to the camera would both have to be off center, so i doubt its a defect.
Click to expand...
Click to collapse
The glass itself is obviously centered. The camera hardware behind the glass appears off center. If it is, and nobody else is experiencing this phenomenon, then it would be a defect, right?
Hopefully it isn't.

tweston1 said:
The glass itself is obviously centered. The camera hardware behind the glass appears off center. If it is, and nobody else is experiencing this phenomenon, then it would be a defect, right?
Hopefully it isn't.
Click to expand...
Click to collapse
ya mine seems centered to me. didn't realize thats what you were talking about, but yes that seems like it could be a defect. wait for others to comment (assuming they will) because i could just be wrong about the centered stuff.
actually just looked at it a little harder twisting it around and stuff, thought for a second mine was off centered, then realize it was just how i was tilting the phone. It caused a really dark shadow that made it look like it was off center even though I don't think mine is, but now my eyes are just tricking me. so im stopping. just thought id say this in case you are holding it weird like i just did.

Mine appears to be perfectly centered.

Phuck.

The camera module might somehow be moved a little under the glass. It shouldn't affect performance though, unless maybe it doesn't point straight.

Thanks for the input everyone. This baby is going back.
Love the phone, though. The only thing I hate is the ABYSMAL camera. Luckily I don't use phone cameras often.

tweston1 said:
Thanks for the input everyone. This baby is going back.
Love the phone, though. The only thing I hate is the ABYSMAL camera. Luckily I don't use phone cameras often.
Click to expand...
Click to collapse
take a pic before you send it off. and post it. i want to see what you are talking about.

I have a T-Mobile model (XT1053) and the camera is slightly off centered. I don't notice any performance or quality issues.

I have a Moto X with an off center camera as well. I attached an image of what it looks like. No performance issues, just a little ugly.

I have the exact same problem!!!
That sucks let me tell you. It's a new phone I just receive because my previous one had a gyroscope problem!!
So I'm going to put back my sim card back in my old Galaxy S1 and return that Moto X back again!! Unless Motorola doesn't want!
I'll try to post a picture too before returning it... and let you know if I was able to return it.
Thanks
EDIT: Motorola accepted to replace the phone again, at no shipping cost...
I don't know why but the quality is better from my Google+ post: https://plus.google.com/+MathieuLaf...6054695484721010610&oid=118106640376957666598

Related

Front Camera Alignment

Anyone's front facing camera seem like it's out of perfect alignment or is this normal? It's not just a shadow I'm sure if it. http://imgur.com/oYVflP2
Mine is perfectly aligned, so I guess it is not normal. I suppose the front camera does work, and it is only a design issue.
BrandonPrice31 said:
Anyone's front facing camera seem like it's out of perfect alignment or is this normal? It's not just a shadow I'm sure if it. http://imgur.com/oYVflP2
Click to expand...
Click to collapse
Does it work?
As long as the lens isn't covered, it should be 100% functional. it's held by sticky tape, if it really bothers you, you can unclip the back and move it into alignment. But if its functional and lens isn't blocked, I wouldn't worry about it.
Mine looks similar to yours. Doesn't affect the pictures, so I don't care.
It works perfectly. Just aesthetically it bothers me.
n19htmare said:
Does it work?
As long as the lens isn't covered, it should be 100% functional. it's held by sticky tape, if it really bothers you, you can unclip the back and move it into alignment. But if its functional and lens isn't blocked, I wouldn't worry about it.
Click to expand...
Click to collapse
n19htmare said:
Does it work?
As long as the lens isn't covered, it should be 100% functional. it's held by sticky tape [...]
Click to expand...
Click to collapse
Jesus, they really like their double sided sticky tape over there at LG... Isn't the vibrator held with sticky tape too?
Actually mine is a little like yours too. Guessing its "normal"? Unless im looking for it I dont see it.
Mine isnt completely center, so i'm chalking this one up to normal/within spec.
Perfectly centered here and I'm ocd
Sent from my Nexus 5 using XDA Premium 4 mobile app
Not centered on mine. Damn you for pointing it out to be.
Does anyone else find the angle of the camera to be a bit odd? When looking at it, in Portrait mode, like for a Hangout .. The angle towards you seems to be slightly "off" - anyone else?
Sent from my Nexus 5 using Tapatalk 4
are u really trying to find small things to complain about this phone and post it on here?
Mines a tiny bit off like yours but photos come out fine so I don't care. Not going to replace something that's a non-issue for a potential real issue.
cyburke said:
Not centered on mine. Damn you for pointing it out to be.
Does anyone else find the angle of the camera to be a bit odd? When looking at it, in Portrait mode, like for a Hangout .. The angle towards you seems to be slightly "off" - anyone else?
Sent from my Nexus 5 using Tapatalk 4
Click to expand...
Click to collapse
I don't complain much, but I'm with you on this one... Sadly, its just something I've come to expect on smartphones now days. I never understood why everybody puts the front facing camera off-center. WHY put it on the right or left side of the phone (when holding in portrait). Placing the camera off center like that makes using the front cam for video chats annoying, because when our holding the phone in perfect alignment to see the screen, the camera isn't center on you, so you have to move the phone so that the camera will be center on you and then the screen is not. Why can't they just place the camera at the top center of the device, above or below the speaker? Or at least a lot closer to center.
bluegizmo83 said:
I don't complain much, but I'm with you on this one... Sadly, its just something I've come to expect on smartphones now days. I never understood why everybody puts the front facing camera off-center. WHY put it on the right or left side of the phone (when holding in portrait). Placing the camera off center like that makes using the front cam for video chats annoying, because when our holding the phone in perfect alignment to see the screen, the camera isn't center on you, so you have to move the phone so that the camera will be center on you and then the screen is not. Why can't they just place the camera at the top center of the device, above or below the speaker? Or at least a lot closer to center.
Click to expand...
Click to collapse
I'm sorry but I just don't see it. Because of the distance and degree of movement required (if any at all) it's really NOT an issue if the camera is off-set and not in the center of the phone.
Case in point, I just tried it. When looking straight at the headset grill and point that towards me, I'm dead center of the screen. The camera itself already takes into the account of the left offset in portrait mode.
Did you try it?
Most if not all who test this right now on the phone will see they are well centered when viewing the screen straight on...
That's why a lot of phones still off-set the camera to right or the left because it's a NON ISSUE
n19htmare said:
I'm sorry but I just don't see it. Because of the distance and degree of movement required (if any at all) it's really NOT an issue if the camera is off-set and not in the center of the phone.
Case in point, I just tried it. When looking straight at the headset grill and point that towards me, I'm dead center of the screen. The camera itself already takes into the account of the left offset in portrait mode.
Did you try it?
Most if not all who test this right now on the phone will see they are well centered when viewing the screen straight on...
That's why a lot of phones still off-set the camera to right or the left because it's a NON ISSUE
Click to expand...
Click to collapse
Haven't tried it on the Nexus 5 yet (it's "Out For Delivery" so it should be delivered any moment now), but on my HTC One if I did exactly as you described by holding the phone directly in front of my face looking straight at the headset grill, my face was not centered on the screen image. I had to line my face up perfectly center with the camera lens for it to show my face centered on the screen. This was with the phone held in one hand at a comfortable distance for video chat.
Mine is off center as well. First thing I noticed when I got the phone. It seems to be working fine so I won't RMA it but it does bug the crap out of me when I look at it.
Looks center to me
Sent from my HTC One using Tapatalk
mine is off center too- to the bottom right. doesn't effect pictures.

Fairly Intense Camera problems

Hey Guys,
I'm running the most recent firmware and have started to notice some fairly serious problems with white balance on my camera.. I honestly don't use it that much, but i hadn't noticed anything this bad. The problem is consistent whether I'm using Auto mode or semi auto and i've noticed that adjusting some of the settings makes it less intense but it's still present either way.
This first photo here was taken during a sunset the colour on the left is almost okay, the colour on the right is washed out and grey
Note the gradient , the left hand side of the the photo was under slightly lighter conditions (sun was over that way before it set): https://www.dropbox.com/s/c3ju8rxr5hok5hj/DSC_0279.JPG?dl=0
This photo here was outside during day: Note the sunlight actually flaring into the picture, this happens anywhere there is a lot of light next to solids:
https://www.dropbox.com/s/rp517a7dcjc0r69/DSC_0281~01.jpg?dl=0
Any suggestions? Should i try to return this under.... warranty, actually are these things still even under warranty??
Cheers guys.
codral said:
Hey Guys,
I'm running the most recent firmware and have started to notice some fairly serious problems with white balance on my phone... I honestly don't use it that much, but i hadn't noticed anything this bad. The problem is consistent whether I'm using Auto mode or semi auto and i've noticed that adjusting some of the settings makes it less intense but it's still present either way.
This first photo here was taken during a sunset the colour on the left is almost okay, the colour on the right is washed out and grey
Note the gradient , the left hand side of the the photo was under slightly lighter conditions (sun was over that way before it set): https://www.dropbox.com/s/c3ju8rxr5hok5hj/DSC_0279.JPG?dl=0
The same edge of the photo turned grey as above:
https://www.dropbox.com/s/vlmq9c8mpk5iz60/DSC_0267~01.jpg?dl=0
This photo here was outside during day: Note the sunlight actually flaring into the picture, this happens anywhere there is a lot of light next to solids:
https://www.dropbox.com/s/rp517a7dcjc0r69/DSC_0281~01.jpg?dl=0
Any suggestions? Should i try to return this under.... warranty, actually are these things still even under warranty??
Cheers guys.
Click to expand...
Click to collapse
Warranty depends on the country - if you can, it's better to get a replacement rather than attempt to fix yourself.
tomascus said:
Warranty depends on the country - if you can, it's better to get a replacement rather than attempt to fix yourself.
Click to expand...
Click to collapse
Hey.... Thanks mate, i am not sure if it is something I can fix myself, or whether it's even hardware related, hopefully someone else see's this thread who can give me some insight into whether this is just bad BIONZ related or it's a hardware problem.
Anyone got any idea?
I'm not really an expert, but it looks like a flash bleed to me
Thanks for the reply mate... Unfortunately it happens anywhere there is a significant amount of daylight, with flash disabled same results unfortunately... I've noticed I get lines through the photos on macro shots if there is insufficient lighting too...
Would love to know whether this is a standard Z1 issue or a latest firmware issue or my camera is screwed? Also whether any of the custom roms address this?
cheers
The first image makes me think you might have some problem with your lens. Did you look at it under a strong light and check for visible damage like scratches?
That doesn't look software related, something's up with the lens or the glass that protects the lens. Is it smudged or scratched or anything?
nah it's definitely clean, routinely clean it... so looks like it's physically hardware related then. I had some water into this thing once, which they fixed by replacing the casing and cleaning... Is there anything which the water could have wrecked that they should have replaced perhaps?
codral said:
nah it's definitely clean, routinely clean it... so looks like it's physically hardware related then. I had some water into this thing once, which they fixed by replacing the casing and cleaning... Is there anything which the water could have wrecked that they should have replaced perhaps?
Click to expand...
Click to collapse
Ahh water damage, they just cleaned it and replaced the case? I'm guessing the camera got affected as well. Usually with lenses if it comes in contact with any moisture it might get screwed up. Maybe they should've replaced the camera :/
How much water damage was there? Like, did a lot of water get in your device?
I don't think it was a heap, was enough to stop the thing booting, intermittently so I guess a bit... Might see if i can get it fixed under warranty then, given that my last warranty fix didn't address this current problem. Don't like my chances though, might be time to get a z3...

Pink camera spot issue/ color shading

Here's a thread I made on the Nokia forums: https://community.phones.nokia.com/support/discussions/topics/7000022066
"Here's something I noticed today - taking a picture in certain low light conditions produces a pink/reddish spot in the middle of the picture.
So far I've only been able to reproduce it in my own room, with natural light coming through blue curtains on beige/brown objects.
After doing some research, it appears this issue is rather well documented on many phones from different manufacturers, the Galaxy S2, S5, Xperia phones. Some sources say it might just be an issue with all smartphone sensors, referred to as "color shading", some just hide it better. My old Galaxy S3 appears to have it too, although nowhere near to the same extent. If I may, here's a couple links from androidcentral and xda of people talking about it.
What I'm wondering now is how widespread this is on the Nokia 8 in particular and whether there's any hope of having it better after a replacement. Interestingly enough, the front camera doesn't have that issue, even if it might be the same sensor (is it?), but maybe it's due to the optics too, which are probably quite different.
It also appears possible to compensate for it in the software, so I wonder what are the chances of that in case it's common on the Nokia 8.
I'll try adding a few examples I took in the comments. "
Click to expand...
Click to collapse
They haven't approved my pictures there yet, so here's an imgur album - https://imgur.com/a/VccdP
Apparently it happens on certain black fabric and not only in natural light.
I replased my phone to new one for that reason...this was 6 months ago.
Its the sony image sensor issue same as xperia z3
---------- Post added at 09:30 PM ---------- Previous post was at 09:25 PM ----------
simon-sf said:
I replased my phone to new one for that reason...this was 6 months ago.
Its the sony image sensor issue same as xperia z3
Click to expand...
Click to collapse
Btw its still there but not so bad...try to use iso speed under 600.
simon-sf said:
I replased my phone to new one for that reason...this was 6 months ago.
Its the sony image sensor issue same as xperia z3
---------- Post added at 09:30 PM ---------- Previous post was at 09:25 PM ----------
Btw its still there but not so bad...try to use iso speed under 600.
Click to expand...
Click to collapse
So there are variances between devices then. How bad was your first phone and how much did the new one improve? Any chance you could try taking a photo of a worst example? Say black fabric in a dimly lit room.
The pink spot was clearly visible in mousebad...bow its better image from this one coming soon.
Nro:1 nokia camera app
Nro:2 open camera , iso speed 500
So its stil there.
Opencamera raw
I guess that does look a little better. Maybe.. Difficult to tell how much the scenarios match. Either way, I've turned the phone in for warranty, will see what happens.
Can you update us what happens? I just got this phone too and have the same issue sadly though the local Nokia agent isn't a very strong one I don't think they'll replace my handset. Anyway anyway out of curiosity... What color are your phones that are making this issue? Mine is the copper and I think that's the issue some how
Today morning we look go worker nokia 8 128gb version it has pinky too.
angvil said:
Can you update us what happens? I just got this phone too and have the same issue sadly though the local Nokia agent isn't a very strong one I don't think they'll replace my handset. Anyway anyway out of curiosity... What color are your phones that are making this issue? Mine is the copper and I think that's the issue some how
Click to expand...
Click to collapse
Mine was tempered blue. I very highly doubt the color has anything to do with it.
Nothing to say so far, will probably hear back next week. I'm only wondering if they got the idea that it's happening on all the pictures, as I only showed the bad examples and didn't note 'low light' in the problem description. I hope they're able to reproduce the issue themselves.
VonZigmas said:
Mine was tempered blue. I very highly doubt the color has anything to do with it.
Nothing to say so far, will probably hear back next week. I'm only wondering if they got the idea that it's happening on all the pictures, as I only showed the bad examples and didn't note 'low light' in the problem description. I hope they're able to reproduce the issue themselves.
Click to expand...
Click to collapse
I managed to solve it by contacting Nokia support, they told me to hold the volume up button and power button to clear cache.
After that the pink shade went completely, I couldn't replicate it at all.
Another thing I was wondering is are the lenses exactly centered on the hole opening of the lenses? Mine isn't exactly centered
Look closely to the picture attached. Could this be the culprit?
My upper sensor not fully center.
angvil said:
I managed to solve it by contacting Nokia support, they told me to hold the volume up button and power button to clear cache.
After that the pink shade went completely, I couldn't replicate it at all.
Another thing I was wondering is are the lenses exactly centered on the hole opening of the lenses? Mine isn't exactly centered
Look closely to the picture attached. Could this be the culprit?
Click to expand...
Click to collapse
Are you sure? I restored factory settings before bringing it in and it didn't change a thing.
And I can't really tell with the picture at an angle. I never noticed anything like it on my phone. Not completely centered across the length of the phone or the width?
VonZigmas said:
Are you sure? I restored factory settings before bringing it in and it didn't change a thing.
And I can't really tell with the picture at an angle. I never noticed anything like it on my phone. Not completely centered across the length of the phone or the width?
Click to expand...
Click to collapse
I did factory reset too that didn't help though! The volume up and power button helped though.
Not centered as in the lense itself inside the round circle isn't centered! Check the bottom lense in the picture I attached. The lense is slightly shifted downwards
angvil said:
I did factory reset too that didn't help though! The volume up and power button helped though.
Not centered as in the lense itself inside the round circle isn't centered! Check the bottom lense in the picture I attached. The lense is slightly shifted downwards
Click to expand...
Click to collapse
Sounds almost too good to be true, but I've got no way to test it out right now. Any chance you could take some pictures where it would've been visible before? Say a black mouse pad or whatever.
Yeah, I can see that. May have to do with where the sensor rests since that's the stabilized color one? Try seeing how it is when taking a video.
I got my phone back. Of course, the service center couldn't replicate the issue. I'll give them the benefit of the doubt as it's not easy to notice, even if I did try explaining the situations where it's the most visible. Oh well. I never noticed it on my SIII in four years, though it's not as clear, so I guess I'll just live with it.
Also clearing the cache made no difference no matter how many times I tried.
So its still there?
simon-sf said:
So its still there?
Click to expand...
Click to collapse
Yes, nothing changed. I got my old phone back, not a new one, just to clarify.
I am going to make sure that repair nan can see the spot in my phone...modules are going to chance so many times that there is no pinky.
simon-sf said:
I am going to make sure that repair nan can see the spot in my phone...modules are going to chance so many times that there is no pinky.
Click to expand...
Click to collapse
Good luck. I'm honestly doubtful you can find one with no pink spot. Maybe minimally visible at best.

'Glittery' screen

Hello, everyone,
I've had my Moto G6 for about 2 days and everything is fine, but I've noticed a strange issue with the LCD panel.
There appear to be small, green/red pixels all over the screen as if someone poured glitter all over it. These pixels are noticeable on darker colors and even more so on black. Some of them are twinkling as well. There are thousandd of them and they seem to be increasing (but that could just be my imagination). Now that I've seen them, I can't unsee them.
Does anyone else have this problem, or is it just me? Any solutions? I'd hate to have to return this already.
EDIT: I went back to Best Buy today and exchanged for another one, and the new phone's screen doesn't have any bothersome imperfections.
I havent' seen this problem. Do you have another camera that could capture what you're seeing?
Aeosgames said:
I havent' seen this problem. Do you have another camera that could capture what you're seeing?
Click to expand...
Click to collapse
I'd try and take a better picture, but since they're so dim, I had to be really close. You can still kind of see them around the middle. It's a lot easier to see in real life.
JoeGatto said:
I'd try and take a better picture, but since they're so dim, I had to be really close. You can still kind of see them around the middle. It's a lot easier to see in real life.
Click to expand...
Click to collapse
Hmm... Yeah I don't think that's normal. I'd contact Motorola and look into getting a replacement.
Aeosgames said:
Hmm... Yeah I don't think that's normal. I'd contact Motorola and look into getting a replacement.
Click to expand...
Click to collapse
I already went back to Best Buy to exchange my old G6 for this one and it doesn't have that issue, so it's all good.

Note 9 Lightbleed issues!

So I upgraded from my Note8 and found that the 9 has some pretty bad light bleeding. It's symmetrical on both left and right, at the bottom and top part of the screen edges.
Not sure if I wanna get a replacement but you can even see it in broad daylight if you angle it correctly. It's quite annoying tbh.
Aside from that I love the phone.
Anyone had such issues yet?
Go return it and ask for a new one. My Note 9 has no lightbleed at all
see
https://forum.xda-developers.com/galaxy-note-9/how-to/light-leak-note-9-512gb-blue-special-t3837413
I have the same problem. Putting on a cover should fix it. Waiting for a black cover to arrive tomorrow.
/CK
Café King said:
I have the same problem. Putting on a cover should fix it. Waiting for a black cover to arrive tomorrow.
/CK
Click to expand...
Click to collapse
I have a minimalistic case on it but that doesn't hide it. I don't like covering the sides that much, makes the curved design obsolete.
Wow. Another person that had to start his own thread when there are others on same issue here.
xMadMike said:
So I upgraded from my Note8 and found that the 9 has some pretty bad light bleeding. It's symmetrical on both left and right, at the bottom and top part of the screen edges.
Not sure if I wanna get a replacement but you can even see it in broad daylight if you angle it correctly. It's quite annoying tbh.
Aside from that I love the phone.
Anyone had such issues yet?
Click to expand...
Click to collapse
Pic?
no idea why you would spend $1k on a phone and then refuse to return it when it's obviously defective.
WaxysDargle said:
no idea why you would spend $1k on a phone and then refuse to return it when it's obviously defective.
Click to expand...
Click to collapse
Unfortunately, Samsung is not accepting that the screen is defective.
My N9 was two times in service, I spoke with Samsung's support via email and phone, still nothing.
"That is the feature of curved display" they say.
Thats ****talk, I say.
When my phone arrive again, I will go directly to the import company to complain there.
I have a bit of it, one of the first-batch Exynos 128/6 units I guess. Not a huge deal for me, my Xperia Z5 came back from repair with a larger gap, the repairman said he couldn't get it to fit without damaging the panel as the frame was warped... lol
but I do wonder how water-resistant it will be...
Oh, wow. I also have it on my N9. Looks exactly the same as on my N8. But, like most of us, I put a case on my phone. I never rock it without a case. Just strange that this continues to be an issue. Makes the phone look a bit defective. Some cosmetic issues like this can do that. Make it look a bit cheap.

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