touch problem after removing shatter proof film - Xperia Z1 Q&A, Help & Troubleshooting

I bought xperia z1 two weeks ago.
Yesterday I removed the shatter proof film front and
back but now I have touch issues with the screen
sometimes not respond and always when touch
some point it touches it two or three times like
when iam browsing and want to go to the previous
page when back button touched it brings me to two
previous page.
Then I knew that the glass isn't oleophobic like the
shatter film.
What's the solution for me??!
Please reply

Belal94 said:
I bought xperia z1 two weeks ago.
Yesterday I removed the shatter proof film front and
back but now I have touch issues with the screen
sometimes not respond and always when touch
some point it touches it two or three times like
when iam browsing and want to go to the previous
page when back button touched it brings me to two
previous page.
Then I knew that the glass isn't oleophobic like the
shatter film.
What's the solution for me??!
Please reply
Click to expand...
Click to collapse
maybe theres still some hidden glue left on the screen give it a good clean
to make sure if theres glue left try to breath on it you'll see if theres odd shapes forming from the condensation i remember that it clearly showed the glue when i did on mine

Belal
zzcool said:
maybe theres still some hidden glue left on the screen give it a good clean
to make sure if theres glue left try to breath on it you'll see if theres odd shapes forming from the condensation i remember that it clearly showed the glue when i did on mine
Click to expand...
Click to collapse
Firstly thanks for your response
I cleaned the screen many times with piece of cloth and water but the problem stills
Is there some method to clean the display i don't know??

Belal94 said:
Firstly thanks for your response
I cleaned the screen many times with piece of cloth and water but the problem stills
Is there some method to clean the display i don't know??
Click to expand...
Click to collapse
try windex

I have the exact same problem after removing the anti shatter film.
Has anyone else noticed this? If yes did one of you put another third-party screen protector on your phone afterwards and did this solve the touch-problems ?
Greetz

the problem solved
I put screen protector and touching screen is now ooth and slippery
But it's shame to sony to make their phones not oleophobic screen and put cheap film on the phone that gets scratches easily??
Sony wake up how you didn't notice problem like this??! .

I have touch issues every now and then with the shatter proof film on...
Mostly on the lower half of the screen...
Edit= its scratched up too
And BTW does removing it increase the brightness and/or change the hue of the screen(like the yellow hue most ppl get)
Sent from my C6903 using XDA Premium 4 mobile app

I wonder why you remove asf.....

I'm also having these problems, I just removed ASF because it got some pretty nasty scratches from being in my pocket jeans with no other items (I'm still in shock at how easy it gets damaged). I'm also having issues primarily with the soft keys, it goes all crazy and recognizes multiple touches, seems that other parts of the screen are not affected (I tested this particular area of the screen in landscape mode and seems to have this problem in whatever the area is displaying). No oleophobic screen also noticeable, so my search begins for a good screen protector.
It looks quite amazing without the Sony logo though.

What would compel you to take out the factory shatter proof film from Sony?
Sent from my C6903 using Tapatalk

diffstyle said:
What would compel you to take out the factory shatter proof film from Sony?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Scratchs? I also saw people doing this on Dell 40" LED Screen to improve image quality but you risk to damage the Phone or the Display so I don't know how much is it worth.

diffstyle said:
What would compel you to take out the factory shatter proof film from Sony?
Click to expand...
Click to collapse
As the previous reply said, scratches are probably a good motivator. Sony won't replace the ASF film under warranty and since many people have it scratched, they are probably quite tempted to just remove it..
eclyptos said:
Scratchs? I also saw people doing this on Dell 40" LED Screen to improve image quality but you risk to damage the Phone or the Display so I don't know how much is it worth.
Click to expand...
Click to collapse
Not to mention the fact that at least according to Sony, the film is supposed to make the touchscreen more sensitive and accurate, and after removing it, it will be too late to put it back.

diffstyle said:
What would compel you to take out the factory shatter proof film from Sony?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Because when I look at my screen in my "flagship" 2013 phone I don't like seeing scratches, what is the point in having a device with FullHd Triluminos display etc etc when I can't enjoy it because of Sony's poor quality ASF..personally I don't know how someone thought of this as a standard, but hey I'm no engineer. By the way I applied a screen protector and everything's back to normal.

I for my part removed the ASF because my phone fell around 30cm on the floor, so almost just tickled it, and took such nasty and heavy scratches from it that it was impossible to keep it that way. Also it had a lot of minor scratches from just keeping it in my pocket.
What I can confirm is, that the touch issues are especially in the lower part of the screen. Also it seems like this problem occurs more often if the phone is "cold", for example if I use it outside.
I hope that this will be fixed software-wise through firmware/app (by better calibrating or smth like that) or trough a 3rd party screen protector.

the winter solved the issue
I removed the screen protector but there's no issues with touch screen
I think the problem is only in summer or hot climate because fingers have alot of oil in this time

what!!
Belal94 said:
I removed the screen protector but there's no issues with touch screen
I think the problem is only in summer or hot climate because fingers have alot of oil in this time
Click to expand...
Click to collapse
Wow what a strange solution..what made you remove it in the first place? Was there any other change in circumstances that could explain the fix? I'm really interested since the way you explained your problem in the first post was exactly my issue as soon as I removed the ASF.
I'm waiting on 4.3 to even consider removing the screen protector as it cost me a lot of trouble putting it without a single particle of dust/bubbles/alignment. Anyway I live in a place where there's no "winter", it's always hot in here.

Actually it happens more in winter for me... Maybe because of the static electricity I guess... And the Aluminum frame...

Since 4.3 update, touchscreen problem is worse, even with the screen protector it sometimes skips when trying to use Swype keyboard in all situations, with or without case, cold or hot weather, touching the aluminium frame or not..seems to have something to do with oily fingers. Still hoping that a firmware update may correct it.

feddexx69 said:
Since 4.3 update, touchscreen problem is worse, even with the screen protector it sometimes skips when trying to use Swype keyboard in all situations, with or without case, cold or hot weather, touching the aluminium frame or not..seems to have something to do with oily fingers. Still hoping that a firmware update may correct it.
Click to expand...
Click to collapse
I do not use swypette but same here, after update the touch screen is worse. I know the sensitivity or the respond of the touch can be modified but at the moment everybody have something else in mind than try to fix this.

Related

[Q] So I got a scratch on my screen ... what now?

Hi there.
As the title reads I got a 3mm long scratch on the display of my galaxy ... the scratch distorts the colours, so it's quite annoying once you notice it (and it's particularly annoying on brighter backgrounds) ... I have absolutely no idea how it happened, as I am using a bag for it all the while it's in my pocket to prevent it from getting scratches...
Soo, my question:
Is there anything I can do to "fix" the scratch?
Once scratch happens, then it pretty much stays there.
Sometime a screen protectors can help hide the scratches make it less noticeable. Other than that there are no way to fix it I suppose.
Good screen protector hide all scratches.
Sent from my GT-I9000 using Tapatalk
Please don't try this at home!
If the scratch isn't too deep then you may be able to polish it out with some wet/dry sandpaper.
But you may damage the touch screen if you go too deep.
Sent from my AWESOME Galaxy S
For ****s sake DO NOT take sand paper to the touch screen!! what kind of advice is that?
once scratched, that's it. if it really annoys you, you'll have to replace the screen.
Wet/dry sandpaper is how a clear coat is polished on a car. As I said if it isn't too deep then it's an option. What you are saying is that you are screwed anyway and have to replace it. If the OP is already at that point of frustration, then they could at least try before having to replace the screen.
Last resort before accepting your screen is stuffed?
At first I also thought what a silly idea to use sand paper on glass.
But after googling the web and quick research, it can be done!
Using high grit silicon carbide wet/dry sanding paper can remove scratches from glass.
Though, I wouldn't try it my self but thanks for the pointer.
here are an example of what can be done:
http://www.ehow.com/how_4472970_remove-small-scratches-from-window.html
spenceee said:
Wet/dry sandpaper is how a clear coat is polished on a car. As I said if it isn't too deep then it's an option. What you are saying is that you are screwed anyway and have to replace it. If the OP is already at that point of frustration, then they could at least try before having to replace the screen.
Last resort before accepting your screen is stuffed?
Click to expand...
Click to collapse
Screen protector I would recommend to hide the scratches is the Zagg invisible shield.
It is made of polymer that kinda adhere to the screen very tightly help smooth over scratches and make them less noticeable compare to other brand.
BIG BIG DISCLAIMER:
Zagg invisible shield is NOT for everyone. The polymer material can feel sticky and a bit soft. So be warned, it is a love hate relationship when it comes to zagg.
Well i got 2 scratches one is 5mm long the other is 8mm. Fortunately they are on the far right side, close to the bezel, so they don't really bother me at all.
You got only one small scratch, that's nothing
Even that i had the first scratches on the second day i owned the device i will still not make it look ugly with some silly shield. Im expecting a year out of this device, and don't care if it's scratched when that year is gone.
If you change your mobile phone every year then I can understand.
However, my mobile phone lasted me at least 2-3 years each. My previous two was XDA O2 > Samsung Omnia i900 and now Galaxy S
buddy01 said:
Well i got 2 scratches one is 5mm long the other is 8mm. Fortunately they are on the far right side, close to the bezel, so they don't really bother me at all.
You got only one small scratch, that's nothing
Even that i had the first scratches on the second day i owned the device i will still not make it look ugly with some silly shield. Im expecting a year out of this device, and don't care if it's scratched when that year is gone.
Click to expand...
Click to collapse
I noticed that the (super) AMOLED displays are relatively cheap in comparison to the traditional LCD screens that you can find on for example the HTC's. Here in the Netherlands I found a company that will repair/substitute a Galaxy S screen for 100 euro. (Compared to 250 euro for a HD2 screen) And I didn't search that hard. I bet that there are companies that do it for less.
If other solutions doesn't work for you, google the internet and look what the prices are for a new display in your neighbourhood. Maybe its much cheaper than you thought.
That's beyound any logic.
OLED/AMOLED screens are more expensive than LCD screens, 250$ for the HD2 screen is an overly blown-out price, you can find screens on ebay for less than half that price.
About sandpaper and whatnot- Yeah, high-grit sandpaper is a way to polish out scratches on glass.
I won't ever try it on the SGS, since i don't know where exactly is the digitizer layer.
You won't really need to replace the OLED screen, its the capacitive touch screen layer that needed to be change.
For my omnia i900, I have plenty of scratches on my screen and I replaced the touch layer at one of the local store for less than 40USD.
kcharng said:
You won't really need to replace the OLED screen, its the capacitive touch screen layer that needed to be change.
For my omnia i900, I have plenty of scratches on my screen and I replaced the touch layer at one of the local store for less than 40USD.
Click to expand...
Click to collapse
aren't the touchsensors build in the screen itself? If I remember it well is the biggest advantage of super Amoled that it doesn't have a touch screen layer.
appelflap said:
aren't the touchsensors build in the screen itself? If I remember it well is the biggest advantage of super Amoled that it doesn't have a touch screen layer.
Click to expand...
Click to collapse
Indeed that is the case. The SAMOLED screens have the touch technology integrated into the screen so you will have to replace the entire screen.
But someone found 100euros for a replacement in Holland... can you post a link to that? Seems like a good backup to me.
If its not insured, then get it insured and claim the repairs of the insurance. Accidental damage should cover it.
outch, didn't know. best keep it scratch-less then.
Darkstriker said:
Indeed that is the case. The SAMOLED screens have the touch technology integrated into the screen so you will have to replace the entire screen.
But someone found 100euros for a replacement in Holland... can you post a link to that? Seems like a good backup to me.
Click to expand...
Click to collapse
From eHow:
Use Coca Cola to remove small scratches. Apply a small amount to a soft cloth and rub the scratches. Re-apply until the scratches are gone. The citric acid and carbonation in the soda help clean and remove small scratches in some items.
Read more: How to Remove Small Scratches From Window Panes | eHow.com http://www.ehow.com/how_4472970_remove-small-scratches-from-window.html#ixzz0uhmjVFLT
Click to expand...
Click to collapse
Arkymedes said:
From eHow:
Click to expand...
Click to collapse
LoL is that for real?
Sent from my GT-I9000 using XDA App
ogen said:
LoL is that for real?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
LoL I guess it is... the link is there and I just read about it.
I think is the cheapest way to try to fix small scratches.. I think I will try on some old phones around the house LOL

Stain on the screen

I have recently discovered a big stain on the top left corner of my 16GB screen. I'm not sure where it came from. I've used it for a few days when I decided to wipe it down with a microfiber cloth to no avail. The stain is on the outside of the glass. It feels rougher than the rest of the glass and especially noticeable when running over it with a stylus. I've also tried to wipe it down with a little bit of water, and noticed it beads differently than the rest of the glass.
Not sure what I can do to remedy this. I just might have to return it to Staples.
If you can simply return it then I wouldn't chance trying to fix it.
Strange problem.
That's what you get for drinking coffee and using your nexus 7.
But seriously though, just return it.
justinangil said:
I have recently discovered a big stain on the top left corner of my 16GB screen. I'm not sure where it came from. I've used it for a few days when I decided to wipe it down with a microfiber cloth to no avail. The stain is on the outside of the glass. It feels rougher than the rest of the glass and especially noticeable when running over it with a stylus. I've also tried to wipe it down with a little bit of water, and noticed it beads differently than the rest of the glass.
Not sure what I can do to remedy this. I just might have to return it to Staples.
Click to expand...
Click to collapse
The exact same thing happened to me after a day but in the middle, no idea how to fix it, also have screen lifting though so im getting a new one from Play story haha
does it look like it is just under the surface of the glass or on top of the glass, could be a problem with the glue etc which should be a returnable thing, you could have put something hot on the screen maybe and its done something with the glue?
davidcampbell said:
does it look like it is just under the surface of the glass or on top of the glass, could be a problem with the glue etc which should be a returnable thing, you could have put something hot on the screen maybe and its done something with the glue?
Click to expand...
Click to collapse
it's definitely on on top of the glass
the stain is not that noticeable unless you view it from an angle.
i only came across it when I ran my fingers across it and felt the rough area.
Its the oleophobic coating rubbing off. I had this happen with my galaxy nexus.
Sent from my Galaxy Nexus using xda premium
El Daddy said:
Its the oleophobic coating rubbing off. I had this happen with my galaxy nexus.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thank for the technical explanation!
RMA!
Did you get any kind of solvent or solvent residue on the screen?
Same Staining Issue
Thought it was a smudge. At least Google was quick to remedy the problem.
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
I have the exact same mark/stain on mine, upper right portion, I've decided to live with it. It is identical though.
Sent from my Nexus 7 using Tapatalk 2
Domino_13 said:
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
Click to expand...
Click to collapse
So a screen protector solved the issue and made your spot unnoticeable? I called ASUS (didn't get mine from the Play Store) and sounds like they're willing to do an RMA. Not sure if I want to go through that hassle though, especially if a screen protector will solve the problem... not sure what I'll get back since I don't have the screen lift or any other issues with it
Bro the trick is when you're watching "Videos" that usually come in Adobe Flash only to aim away from the device....you know coughing and...other......stuff.... J/k rofl glad a screen protector fixed it for ya but there must have been a solvent on the screen or even if you touched something and had residue on your hands that could do it also.
Domino_13 said:
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
Click to expand...
Click to collapse
Jevets said:
I have the exact same mark/stain on mine, upper right portion, I've decided to live with it. It is identical though.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
pixelens said:
So a screen protector solved the issue and made your spot unnoticeable? I called ASUS (didn't get mine from the Play Store) and sounds like they're willing to do an RMA. Not sure if I want to go through that hassle though, especially if a screen protector will solve the problem... not sure what I'll get back since I don't have the screen lift or any other issues with it
Click to expand...
Click to collapse
I have the same problem with the perfect circle on the bottom right in portrait mode! Was thinking whether I should request exchange from newegg or Asus. However as per Pixelens comment, my N7 don't have other issues with flickering, screen lift etc. It bothers me only when I switch the screen off and at the correct light reflection.

[Q]are you have screen shields placed by factory originaly?!!!

hi bros
what is this screen shields on both of the phone surfaces??!!!
i bought this phone yesterday!!!but i noticed phone is covered with two clear layer like as screen protectors on both sides!!!on the back side it has a square paper label something like as a mark!!!i dont know what is this ?can i remove this shields?unless phone isnt made with drugonglass???so what is this shields???are you have this sheets on your phone originaly???
tnx
babakmaham said:
hi bros
what is this screen shields on both of the phone surfaces??!!!
i bought this phone yesterday!!!but i noticed phone is covered with two clear layer like as screen protectors on both sides!!!on the back side it has a square paper label something like as a mark!!!i dont know what is this ?can i remove this shields?unless phone isnt made with drugonglass???so what is this shields???are you have this sheets on your phone originaly???
tnx
Click to expand...
Click to collapse
Yeah mine came with both. I think everyone has them.
Some people removed them, but some people say they help with the strength of the glass.
I took my front one off because it got some marks on it... Seems fine without it.
I say: Leave them on until they get damaged (which seems quite easy)
adamryd said:
Yeah mine came with both. I think everyone has them.
Some people removed them, but some people say they help with the strength of the glass.
I took my front one off because it got some marks on it... Seems fine without it.
I say: Leave them on until they get damaged (which seems quite easy)
Click to expand...
Click to collapse
Tnx
This means drugonglass is under the shields?is this true?!!!
Sent from my C6602 using Tapatalk 2
adamryd said:
Yeah mine came with both. I think everyone has them.
Some people removed them, but some people say they help with the strength of the glass.
I took my front one off because it got some marks on it... Seems fine without it.
I say: Leave them on until they get damaged (which seems quite easy)
Click to expand...
Click to collapse
You removed the front one? Did the Sony logo still stick on the phone? or it's embedded on the screen protector??
AW: [Q]are you have screen shields placed by factory originaly?!!!
xiaopai89 said:
You removed the front one? Did the Sony logo still stick on the phone? or it's embedded on the screen protector??
Click to expand...
Click to collapse
Afaik the Sony logo is on the preinstalled shatterproof protectors and will disappear when removing the front one.
it seems,not only this protectors increases dust absorption and finger print but also is getting a feel of lost slip on screen when i want to sweep between the pages.i think is better to remove this shields if it is possible and dont injury knocks the screen
my q is why sony should be placed these protectors even with using drugonglass in z?!!!is this can a reason for worse viewing angle on xperia z?!!!
Retxud said:
Afaik the Sony logo is on the preinstalled shatterproof protectors and will disappear when removing the front one.
Click to expand...
Click to collapse
are you sure this?!!!!
AW: [Q]are you have screen shields placed by factory originaly?!!!
babakmaham said:
are you sure this?!!!!
Click to expand...
Click to collapse
From what has been posted here, yes. Haven't tried it.
Sent from my C6603 using xda app-developers app
Retxud said:
From what has been posted here, yes. Haven't tried it.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
who is tried this? i want to peel off these sheets but scare for SONY logo off.
Retxud said:
From what has been posted here, yes. Haven't tried it.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
I removed mine and the sony logo is still there, im guessing the logo is underneath the glassitself...
mihajaru said:
I removed mine and the sony logo is still there, im guessing the logo is underneath the glassitself...
Click to expand...
Click to collapse
good news for me.thanks.can u explain me what is changed after removing ?
I removed back and front, phone looks and feels awful now, fingerprint magnet, some glue residue on the back and Sony logo was attached to the front protector.
after 2 day i sold f..k xz and came back to note 2....
biffsmash said:
I removed back and front, phone looks and feels awful now, fingerprint magnet, some glue residue on the back and Sony logo was attached to the front protector.
Click to expand...
Click to collapse
C6603:
removed front and back covers. Less fingerprints and better viewing angles for me! :good:
:angel:
exmatproton said:
C6603:
removed front and back covers. Less fingerprints and better viewing angles for me! :good:
:angel:
Click to expand...
Click to collapse
Then you're very lucky as the back of mine looks like a multicolored rainbow of oil slick after a few mins use.
Did you lose the Sony logo off the front? If you didn't you likely just removed the second screen protectors and left the shatter proof factory ones on.
Mines almost unusable now as the fingerprints are worse than any phone I've ever owned.
Viewing angles remain unchanged from removing the protectors, you shouldn't spread false info as there will be a lot of unhappy campers removing their protectors and seeing zero viewing angle difference.
I think you'd better not peel them off. These coverings are designed to prevent broken glass splinters hurting people, and hard and stuck very tight with special method in factory. It won't affect display I suppose, trust Sony. It's part of the device. Moreover, since it scratches easily, add one more film on it...
warranty
not sure if removing sony anti-shatter foils does also remove warranty...as you are given foils also in package, maybe read somewhere on XDA
I do not understand why people remove these...
- When NOT removed and If you drop the phone, it prevents the glass splinters from shattering all over the place.
- When removed Sony can no longer guarantee the phone to be water proof, as stated in another topic.
- When removed the phone attracts more fingerprints.
- When removed you lose the Sony logo on the front.
As far for these scratching a lot, I have not put on any extra screen protector and do not have a single scratch yet.
However I do use a leather case, always do that with all my phones.
Used Xperia Play for 2 years aprox, not a single scratch on the pre installed film.
Kind regards, Stefan.
The dragontrail glass is only for durability purposes! DO NOT remove the shatter proof sheet, it protects the screen from drop shocks so it doesn't get broken! Use the supplied screen protector and you will be fine! Unfortunately here in Greece it ships without screen protectors in the box and damn we got the highest price! (€699)

Well it's happened, I cracked the glass!

You wouldn't believe how it happened either. I was using my tie to quickly remove a smudge before showing it off to someone. My tie has a small pin on it. While wiping lightly with the tip of my tie, an edge of my decorative pin slide across where the glass meets the opening of the microphone area (bottom) caught and edge and cracked it right there. Ya I know, the odds of it catching right there! This happened in an aircraft up at altitude, my screen was still use-able. Once we descended though (pressure increased) 4 almost uniform cracks spread out in a 'V' from the center of the microphone area and now my screen is completely useless and can't unlock it or even power the damn thing off.
I am shocked that it took so little effort though to break this glass. I am thankful though that literally the day before I completed an entire backup to SD card via the included Sony backup/restore app.
Now what.
me too!
Yes same here, my back glass cracked...... Its was in my pocket then I pulled my phone out and put it on a leather couch, within seconds I heard a "Tick" I picked up my phone and the glass had cracked.
Hot in the pocket and cold leather couch made this glass crack. also happened to my wifes phone 20mins ago when she put it on the kitchen bench.... that's what made me write this to this thread.
Massive fault with this phone. Totally ruined the IP rating now which was the reason why I brought this phone. And there is no where selling replacements of glass yet.
Those stories are shocking and I really feel for you guys. I have my Z in a cheap plastic/rubber case and I pray it wont be so easy to crack.
Ouch.. I (literally) threw my friends Z on the floir and nothing happened to it, now I've seen this its kinda shocking...
Hit Thanks if I helped you out
--------------------------------
HTC Desire HD (RCMix Energized)
Samsung GNote 10.1 (Stock)
Good news is Visa is replacing the phone for me :good: Bad news is I'm really worried about it happening again now that I've seen how easy it occurs.
Even if replacement screens became available in the future how would a replacement be possible without compromising the water proof design of the phone?
airbus318 said:
... I'm really worried about it happening again now that I've seen how easy it occurs.
Click to expand...
Click to collapse
Get a case. Its like cheap insurance.
This is the first time that I heard of such case
airbus318 said:
You wouldn't believe how it happened either. I was using my tie to quickly remove a smudge before showing it off to someone. My tie has a small pin on it. While wiping lightly with the tip of my tie, an edge of my decorative pin slide across where the glass meets the opening of the microphone area (bottom) caught and edge and cracked it right there. Ya I know, the odds of it catching right there! This happened in an aircraft up at altitude, my screen was still use-able. Once we descended though (pressure increased) 4 almost uniform cracks spread out in a 'V' from the center of the microphone area and now my screen is completely useless and can't unlock it or even power the damn thing off.
I am shocked that it took so little effort though to break this glass. I am thankful though that literally the day before I completed an entire backup to SD card via the included Sony backup/restore app.
Now what.
Click to expand...
Click to collapse
At least we can conclude now that it wasn't because we removed out anti shatter sheet, since you still have yours on.
Bonta768 said:
Get a case. Its like cheap insurance.
Click to expand...
Click to collapse
It has nothing to do with the case, but with either pressure difference and/or the temperature changing rapidly.
You can get replacement glass at:
rounded.com/xperia-z-l36h/
It is a bit expensive though
Sent from my C6603 using xda app-developers app
Thanks for the link, I'm surprised replacement parts are available so quickly but regarding the repair I'm inclined to think that opening this phone up would compromise it and never be water proof again.
So I got my new replacement today. I had done a FULL backup with the included backup/restore app to my SD card in the old phone. I placed into new phone and ran restore immediately after initial setup.
My question is, it seems like I got most of my stuff back, but I'm confused about a few things. My home screen and other pages are still stock, ie it did not reorganize my widgets and apps the way I had them and my google accounts were NOT added that I was syncing previously. I did get my apps, (in the app drawer) and my texts/contacts though.
Am I missing something?
Another cracked glass from my father this time, out of the pocket and onto the bedside table and "tick" glass crack!
really pissing me off! I convinced everyone in my family to get this phone cause I thought it was awesome, now we are all paying the price. And I feel responsible.
$100 for a replacement is not good enough, Sony should be sending replacements out for free! Please post if anyone finds replacement glass for a reasonable price ($40 or less)
Now that the glass cracking threads are popping up I want to remind that heat differences are deadly to Gorilla Glass.
It has happened on lots of devices, mostly aluminum builds, like the Transformer Prime TF201 http://crackformerprime.blogspot.se/
Had one, and well. It's a 4 RMA story, and I've discouraged all aluminum-built devices ever since.
Aluminum cools - Quad core CPU heats, and lots of interesting glass strain may occur. Having said that, I'm curious when the aluminum-unibody HTC One owners pick up on this.
I'll update my guide to urge people to apply any provided protective back/screen protectors (if) provided with the Xperia Z. It aids uniform heat dissipation across the glass, minimizing chances for cracks.
EDIT:
airbus318 said:
So I got my new replacement today. I had done a FULL backup with the included backup/restore app to my SD card in the old phone. I placed into new phone and ran restore immediately after initial setup.
My question is, it seems like I got most of my stuff back, but I'm confused about a few things. My home screen and other pages are still stock, ie it did not reorganize my widgets and apps the way I had them and my google accounts were NOT added that I was syncing previously. I did get my apps, (in the app drawer) and my texts/contacts though.
Am I missing something?
Click to expand...
Click to collapse
Official backup application does not backup account credentials, launcher layout, nor most system settings. Else it would be considered a security flaw.
To perform full system backups you need to root you phone, and use a real backup application like Titanium Backup
Thanks Supersaiyan.IV, I've just rooted and will back up this way from here on.
Guys with cracked glass are you using a screen protector? Ifso, with or w/o the anti shatter film? OR are you using the phone w/o a screen protector with or w/o the anti shatter film? Thanks!
Mine was stock, ie, no protectors, original anti shatter film left on.
India is a primarily hot country, so nothing's gonna happen due to temperature differences here.
Sent from my C6602 using Tapatalk 2
airbus318 said:
Thanks for the link, I'm surprised replacement parts are available so quickly but regarding the repair I'm inclined to think that opening this phone up would compromise it and never be water proof again.
Click to expand...
Click to collapse
http://www.parts4repair.com/complet...h&adtype=pla&gclid=CP650rf4rbYCFUlcpQod8gQAEg
New Sony Z owner
Hi Guys would you recommend one to install the screen protector on top of the factory installed anti shutter sheet??
LT nicles said:
Hi Guys would you recommend one to install the screen protector on top of the factory installed anti shutter sheet??
Click to expand...
Click to collapse
I would! the anti shatter film scratches easily and once it's scratched you will have to remove it or live with the damage.
Also removing the anti shatter film removes the sony logo.

xperia z - screen super sensitive?

I am sure everyone here is aware of the behavior of a screen when you put pressure on it or squeeze the sides of a phone hard? You see moving liquid etc.
I don't apply too much pressure to my phone when scrolling through a page and there is a specific section on my screen that makes this liquid ripple effect as if I am putting pressure on the screen?
Even when I took a screen capture , which requires power button + volume down it created this effect on the edges of my screen and I am not even holding the phone tight.
Should I be concerned ? I do have a tpu gel that I am thinking is intensifying the pressure when I hold the phone.
radlink14 said:
I am sure everyone here is aware of the behavior of a screen when you put pressure on it or squeeze the sides of a phone hard? You see moving liquid etc.
I don't apply too much pressure to my phone when scrolling through a page and there is a specific section on my screen that makes this liquid ripple effect as if I am putting pressure on the screen?
Even when I took a screen capture , which requires power button + volume down it created this effect on the edges of my screen and I am not even holding the phone tight.
Should I be concerned ? I do have a tpu gel that I am thinking is intensifying the pressure when I hold the phone.
Click to expand...
Click to collapse
Mine has the ripples too on the bottom left corner if I only press on it but other than that its fine. Its an LCD thing. I don't use a case on mine I like my phone naked! lol
What about skins? I wanted to go naked on this phone too, it is so beautiful. So you don't even use a screen protector?
radlink14 said:
What about skins? I wanted to go naked on this phone too, it is so beautiful. So you don't even use a screen protector?
Click to expand...
Click to collapse
I was thinking about putting on some carbon fiber skins but then decide not to just because I dont really care for it. Yea I have a screen protector on but before that, I took off my anti shatter film. The screen was so sticky and not smooth and I saw a tiny scratch on it so I put on a screen protector back on right away. Don't ever take that anti shatter film off lol
Sent from my C6603 using xda app-developers app
Phat-T said:
I was thinking about putting on some carbon fiber skins but then decide not to just because I dont really care for it. Yea I have a screen protector on but before that, I took off my anti shatter film. The screen was so sticky and not smooth and I saw a tiny scratch on it so I put on a screen protector back on right away. Don't ever take that anti shatter film off lol
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
There's a film provided by Sony already on the phone ?
radlink14 said:
There's a film provided by Sony already on the phone ?
Click to expand...
Click to collapse
Yea called the anti shatter film. If you look closely at the speaker and mic grill on the front of the phome you'll see it. There's also one on the back. The Sony logo comes off with it too if you take the film off
Sent from my C6603 using xda app-developers app
Interesting so I really don't need to add extra protection then ! I may be exchanging my phone anyway due to the weird liquid behavior on the same spot.
I went back to the t-mobile store and the employee saw the screen issue and agreed that was not normal. We also checked the demo display and it had the exact same issue except in a different location on the screen.
Told them I wanted to exchange but I would continue returning the phone if each new phone has the same behavior. They would not allow me to exchange for the HTC one without paying 50 dollars restock fee. I thought that was pretty ridiculous considering that there was an existing issue and concern.
The exchange ended up not having the issue ^_^ yay. I really did want to keep the xperia but I actually thought it was going to be a normal thing on the phone which I would not of been OK with. Now I am wondering if it was a case I tried at the Sony store that was super tight that might be caused the lcd to have a weird spot.

Categories

Resources