Database Develop

O2 XDA Stellar: Booting problem following Windows Live install

Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing sim card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks

And no mention of a Hard-Reset?

are you saying that there is absolutely no way to read the memory on the phone beside doing it when the WinMobile OS is running right?
that sounds like a completely stupid design. its like having windows without a start disk that gives you access to a command prompt.
having to lose all your data over some OS data corruption is ridiculous
i would really appreciate it if anyone knows a way, even an expensive one.
i just had text messages from someone dear to me that passed away that i'd rather not lose.
thank you

Some other things to try
Yes you can check whether the sms messages are stored on the sim card (by putting it in another phone/using a sim card reader). On my TyTN II, the SMS Messages are stored there and it's only emails that use phone or memory card memory. You could also try removing the Sim before booting (one thing not on your 'tried' list but if all this fails, the only other thing I can think of short of a hard reset, is contacting Microsoft about their Windows Live software. There's a website for support of these products and Microsoft staff will actually get back to you (I had need to contact them over a bug in the email portion of their software some time ago). Best wishes

seeing as i have over 2000+ messages in there, i don't think the sim card could actually help me in this case.
but thanks anyway
i still can't believe they made a phone with a memory that could only be accessed through the OS

VeraMedix said:
i still can't believe they made a phone with a memory that could only be accessed through the OS
Click to expand...
Click to collapse
Including any additional way of accessing it uses up more storage memory for the relevant program and on a mobile device (unlike a desktop PC), that's very valuable space. Maybe some of your sms messages (the most important ones) may be on the sim - you have little to loose by checking. What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....

Flying Kiwi said:
What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Click to expand...
Click to collapse
@Flying Kiwi
thanks for replying. i actually did try to boot it without the sim card after you suggested it. it didn't work.
and with regards to contacting Microsoft, i'll give that a go but i doubt they'll be able to help if people here can't. as we all know, XDA Developers kick ass.
with regards to checking the sim for the messages, i don't have a spare phone to try it on just now, and if i remember correctly, sim cards don't usually hold more then 15 text, though i might be wrong.
the thing is, the fact that my phone still rings when it receives a messages, kinda makes me think the OS is partially loading. i was hoping someone could suggest a way for me to force enough of it on to reach my files..
am starting to lose hope.. *sigh*
am really thankful to the people who have replied so far.
P.S. oh yeah, Flying Kiwi, could you give me a link to the WM6 support page that where people actually reply to you since i can't find any support besides that to MSDN account holders, either that or paying £200 for one single phone call that last upto 8 hours at which point it could just end up with them just telling me to hard reset. thanks

can anyone help me out here? anyone with a link or an email address i can get support from Microsoft for WM6?

i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.

Themse said:
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Click to expand...
Click to collapse
If you activesync before this happened yes you can get some info.

Help:: Milestone- SD card always not reading

I have a month old Milestone (GSM) which replaced my HTC Diamond. I did an OTA update to 2.1 update1 (SCHOLS_U2_02.36.0 build). Phone came preinstalled with an 8GB MicroSD card.
I have a major problem now: the SD card almost never works. Neither does any app which needs the sd card. "Sd card & Storage" settings does not open and hangs till it is force closed. It is detected on booting up the phone (Initializing SD card), but after that invariably turns to "sd card unexpectedly removed" if I try to access it (through File Manager/Settings/ASTRO/anything else).
System occasionally asks me to format the sd card saying "corrupted sd card", i have done it only once. Every other time I turn the phone off, remove battery & sd card, reinsert both and start the phone back up. The boot up recongnizes the SD card again, but the whole cycle repeats if i try to access the sd card or use an app that requires sd card functionality.
Also, connecting the phone to my laptop and trying to read the card also results in "SD card removed unexpectedly" and the laptop hangs if I try to enter the drive.
I have not tested a different MicroSD card (not possible to for some time). I have seen many instances of this problem elsewhere on the internet, and none seem to have any resolution. XDA is my last hope.
Please help.
PS: Maybe it's related, but the Camera doesn't work either. When accessed, the camera (and the camcorder) just show up as black screens and nothing else (no menu, no settings). It has to be force closed each time.

I have a very similar experience. The funny part is the card is mounted, but not visible.
Let me explain :
1. If i try any generic app which tries to access the SD card, it says it's not there.
2. Settings>SD card & phone storage says Unavailable to everything, like if the card is not mounted.
3. Fun starts now - Ghost Commander has no problem reading and opening directories and files on the SD card.
4. if i connect the phone to computer via "Charge only" option, i have no problems to view the SD card contects via "adb shell", "ls /sdcard" commands.
I suspect that this is another of the superb Motorola firmware updates, where at least 1 thing must break, or it wouldn't be Motorola Milestone firmware.

Same here. I only have a milestone since a few days, did you guys have that problem before the latest software patch already?
At least i know now that it is not my sdcard that makes problems.. seem to be a common bug

Just wanted to add that I'm having the same problem on my Milestone running the 2_02.36 build for Singapore.
I've noticed that Astro can still see the SD card and all the 3rd party apps that write to the SD card work fine as well. It's only the built-in Android apps (Camera, Settings etc.) that don't work.

It is a well known problem
I've been researching the last 2 days and found tons of complaints about the SDCard problems, there are a few lac fixes out there, but this is where the real problem starts.
Since my SCCard unpredictable unmounts or corrputs itself constantly, it is not even possible to install open recovery because after the reboot, the sdcard causes some problems that interrupt the process of a clean install (started with the exploit downgrade). And most fixes that "might" work, require Open recovery due they are scripted for that purpose and also enable a "roll-back" this way.
However, there is a solution to it, but since Motorola Europe has announced that from Ocober 18.th they begin with the froyo rollout, I'll wait.
Anybody that still wants to give it a shot, here's how I'd go for it:
- Root the milestone with the 1-click-rooting tool
- Install a console and su as root
- push the files via adb to the sdcard and execute the according how they are set up in the .sh

Ok, here's my fix: Downgrade to 2.0, not with the vulnerability sbf, but simply download bootloader and rom from here: http://and-developers.com/sbf
Fire up RSD Lite, start phone and press d-pad, once you're there, connect phone, downgrade bootloader and os.
There are differend sbf: System and non-system. The ones that are not system files, will completely restore your phone to original. I've chosen that option, now it works flawless, no missing features or apps, except the Xing app, which i couldn't care less.

In my case the card comes back after few reboots and then keeps working until next reboot, so if it comes back i try not to run off the battery .

This was not the case with the previous software version. This thing started after the software update.
Its effing annoying because half the functionality of the phone goes for toss if the sd card is not reading!

I have tested all "official" releases for the milestone. The only one that does a good job is 2.0. No battery drain, no sdcard unmount or whatever. Of course i also checked out the G.O.T. 2.2.1 Froyo.. some awesome performance increase, but then again, if i can't get of the house without carrying my charger, because within less than 8 hours its empty, it is simply not ment as an everyday phone. So i rather stick with the older, but solid version, which btw. is a common thing in IT anyway.. trying to get of this "version-junkie" trip ;-)

MenoDev said:
I have tested all "official" releases for the milestone. The only one that does a good job is 2.0. No battery drain, no sdcard unmount or whatever. Of course i also checked out the G.O.T. 2.2.1 Froyo.. some awesome performance increase, but then again, if i can't get of the house without carrying my charger, because within less than 8 hours its empty, it is simply not ment as an everyday phone. So i rather stick with the older, but solid version, which btw. is a common thing in IT anyway.. trying to get of this "version-junkie" trip ;-)
Click to expand...
Click to collapse
FYI, 2.0 has a problem of its own too - the camera autofocus bug.

No doubt about that. Ans release bug free? I still like the os for the fact tust its young and "beta"...with a great potential. (My personal opinion)
Sent from my Milestone using XDA App

Hey Guys,
I myself have been having this issue ever since the latest update. Lets see, i got this phone in April this year and i have been having a lot of problems with the phone. The music player and camera auto-focus bug in 2.0, for instance, and the service centre in Singapore are not helpful at all till around August when they actually employs a Manager. Customer service picked up though after that and finally in Oct, after i called up Starhub and Motorola to scr*w them up, they are willing to exchange my milestone with a new one and i updated it to SHOLS_U2_02.36.2 and thats when my sd card problem started.
So 3 weeks later, yesterday, i had enough of the sd card problem. The problem just keeps getting worse. I almost wanted to slam my phone. Back to what i tried, I have tried to restore to factory settings, change my sd card (even though i doubt its the problem), and finally found the fix.
I flash my phone with Vulnerable Recovery for my bootloader, used RSD to downgrade my sbf to SHOLS_U2_02.36.0 and it worked. Oh and for those who doesn't want to lose any data, use the service version. I used the service version and it is working fine for almost a day now. No sd card unexpectedly removed, or any error message pertaining to sd card.
This is going to be my last Motorola phone ever. Sorry about the long post =X

[Q] Nokia 920 Windows 8 phone data recovery

Hi,
My phone just received from 2 weeks has initiated the reset being locked in my pocket.
I had few pictures with my child captured with this phone and not uploaded on the Skydrive.
I don't have in Zune an update for the OS applied to the phone to make a simple recovery.
I wanted to use an application to try to recover the photos from the internal drive of the phone. Applications from the Internet for photo recovery does not see the phone as an USB drive as they said. I see my phone in Windows Phone as a Phone on a Windows 8 desktop and I can browse to copy file to and from the phone but I cannot allocate a letter drive or make a photo recovery application to see the phone as a drive to try a recovery. All applications below I used but no success they don't see the phone as a drive (ByClouder, Tenorsoft, Wondershare, Odosoft..etc)
[Do you know how to try to restore the photos?
Thank you,
Ovidiu

How to recover deleted files windows phone
A good way to recover deleted files from Windows phone is to use data recovery program, take a look at this one: Windows phone data recovery
hope this helps.

For a 920? Yeah, no go, sorry man (or lady). For phones which use a removable microSD card, you could try using data recovery tools off of that. The 920 doesn't offer any way (that I know of) to have direct access to the block storage driver, though, and that'll make it nigh-impossible.
It's vaguely possible that you could recover from whatever caused the unexpected reset by doing something like hard-rebooting the phone (harder of phones without removable batteries, but I think you can do it by holding Power for like 10 seconds) without going through with the first-time setup stuff, but it's a long shot and if you're already past there, no dice.
For the future, if you don't want to upload your photos (which I totally understand, I don't do it either) you really want to make sure you copy the off to your PC/tablet, whatever is handy ASAP.

recover pictures from factory reset lumia 800

hi, hope you are all well.
This is a bit of a long shot but got to be worth a try as we have come to a brick wall and desperately need some help.
To cut a long story short, as some background for you, a friends Nokia Lumia 800 Windows 8 was stolen by some skank head, the phone had cherished pictures containing the photos of her new borns when they were very ill in hospital. No other backups..we have the phone back but it has been restored to factory settings.
here is the problem, as it does not have a memory card and the storage is internal we cannot get the drive to be recognised by windows as 'a drive'
it states that it is 'generic hierarchial' and I cannot get any software to pick it up. have managed to edit the registry so it shows up as storage and can access it but recovery software just doesn't 'see' the drive. They are MTP and use 128bit bitlocker for encryption.
Can anyone please help with this? the family are gutted and I would really like to find a way to at least try and recover something from it.
thank you for reading and look forward to any help and replies you can offer.
mcdodd

Lumia 800 is WP 7.x not WP 8.
For WP7 only Zune can sent media to the phone.

When the Lumia 800 was new, there was a bootloader hack to get it into USB Mass Storage Mode (this is how the first custom ROMs for the 800 were made). Unfortunately, Nokia patched that out really quickly, and prevented downgrading to that bootloader version. So unless the phone is missing a whole lot of updates, there's no way to get block-device-level access from your PC.
With that said, I haven't been following the Lumia 800 hacking scene recently, but it's possible that there's a way to root the phone. If so, a high-privilege app could (theoretically) get direct access to the storage and attempt to extract the images that way (basically, the kind of software you'd have run on the PC, but run it on the phone instead). That would be a lot of work to write such an app, though.
Also, if Bitlocker was enabled before the hard reset, the data is going to be quite unrecoverable. Bitlocker uses a different master key each time it is "turned on" and cracking AES is not something you can do by whining at people hard enough.
I realize this isn't what they want to hear, but... this is why you back things up! I don't like the "automatically upload my images to Sky/OneDrive" option, but it's there; if you choose not to use it then you're taking responsibility for keeping your photos safe yourself.

GoodDayToDie said:
When the Lumia 800 was new, there was a bootloader hack to get it into USB Mass Storage Mode (this is how the first custom ROMs for the 800 were made). Unfortunately, Nokia patched that out really quickly, and prevented downgrading to that bootloader version. So unless the phone is missing a whole lot of updates, there's no way to get block-device-level access from your PC.
With that said, I haven't been following the Lumia 800 hacking scene recently, but it's possible that there's a way to root the phone. If so, a high-privilege app could (theoretically) get direct access to the storage and attempt to extract the images that way (basically, the kind of software you'd have run on the PC, but run it on the phone instead). That would be a lot of work to write such an app, though.
Also, if Bitlocker was enabled before the hard reset, the data is going to be quite unrecoverable. Bitlocker uses a different master key each time it is "turned on" and cracking AES is not something you can do by whining at people hard enough.
I realize this isn't what they want to hear, but... this is why you back things up! I don't like the "automatically upload my images to Sky/OneDrive" option, but it's there; if you choose not to use it then you're taking responsibility for keeping your photos safe yourself.
Click to expand...
Click to collapse
hi, many thanks for your reply, I was sort of resigned to the fact all was lost but thought I'd at least try. I always back things up and advise all my friends to do so, this particular phone had come through a friends boyfriend who I didn't know and hadn't backed up, then the phone was stolen.
The phone was restored to factory settings so I am assuming it has had no updates since then, it is on Bootloader 7.41.0.0 Windows 7.8

Do you looked in the Live Account Online, if the option was set on the Camera, they will Upload all Pics to your live Account.

[Q] Recovery?

This is probably a lost cause, but maybe there's a glimmer of hope. I just unlocked my bootloader and realized that my phone has been wiped. I'm pretty tired which is part of the reason why I made the mistake of unlocking it without backing up my files. Is there anyway to recovery any of my old pictures or files that were on the phone previously? I'm not one to make backups frequently (last was Nov), which was when I was starting to attempt this process., but I will definitely make them frequent from now on. I was hoping I might be able to use a program like recuva, but since the phone isn't detected as a drive letter I can't.
tldr - Unlocked bootloader, forgot to make backup. Is there a way to recover anything?

First rule of data recovery: stop using the device, NOW.
Doesn't matter if it's your only smartphone or not and is a necessity, every moment it's on means another moment that data can (and probably has been) overwritten by new data and is never going to be recovered.
Having said that, the "drive" meaning the internal storage should still show up as a drive letter and accessible in Windows, and it should show up as accessible under Linux or even OSX as well since it was wiped and is now basically ready to be used (given that the old data is probably there but the file allocation or journal entries for the data were cleared out). All that happens when you unlock the bootloader is the device forces into a full factory reset so when that's done, you're left with a clean fresh installation of the OS with no personal data on it (which you already understand, of course, hence your post/thread) but the phone SHOULD be working normally at that point; there's no reason if it's working properly that you wouldn't see a drive letter when it's attached to your computer - I'm guessing it's a PC since you mentioned Recuva which is a Windows-only application.
As long as you have the necessary drivers installed (HTC Sync installs them, then you can remove HTC Sync and the drivers will remain as a separate Add/Remove Programs entry), the phone should show up like any other device attached to the PC.
If it's not showing up as a drive letter then something else is wrong.
If it does show up (and again, the longer the phone is on the higher the chance important data of any kind will get overwritten) then you can use one of the following:
- TestDisk which is a completely free data recovery application that shouldn't have issues finding data on the internal storage if it's still there - I personally have used this data recovery software with pretty much perfect success in the past for accidental wipes of data on Android devices; I make no promises, just offering the suggestion
- EaseUS MobiSaver for Android is a somewhat newer product and it claims to be completely free (some data recovery software will find data but then charge you to actually do the recovery process) but I can't say for certain if that's the actual case. It claims to be able to recover data so, if it's free then it can't hurt I suppose
Just realize again that the longer the device is powered on the higher the chance that data is being damaged if it's sitting there on the internal storage so, pick one of those applications, give it a run and see what happens.
Good luck...

Thanks, I'll have to look into those a bit later. I shut the phone off within a short amount of time after the wipe, unfortunately that was probably longer than it should've been on. I'm going to switch to another phone for the time being and leave the M7 off. I could access it, but it isn't assigned a letter and instead shows up as a device, i'm guessing that's because it's internal storage. I did find another method, but i'll try those first.