I've had the SGH-T599N since October, and, coming from the Samsung Admire with all its roms and mods and support, I've found having this phone to be, well, not as great.
My 2 main gripes with using internet on this phone, are that some sites I go to just don't quite work right with however MetroPCS/T-Mobile has their network setup, which I'll sort of elaborate on, and as of late, the, for lack of better phrasing, the peaking and subsequent slowdown of my internet speeds.
I'll start with the latter, since it's easier to explain, and because I tend to ramble, I'll state the question again before explaining:
1. Is there any way I can mod this phone to bypass automatic network speed capping?
I have MetroPCS's unlimited 4G plan, which ran at satisfactory speeds always at hundreds of KB/s until recently, which I assume is due to my speeds being capped out of over-usage. Considering I use USB tethering daily, this is not shocking. The thing is, I could get around that with my Samsung Admire thanks to this mod: http://androidforums.com/admire-all-things-root/563714-mod-data-governor-remover.html and by extension, this mod: http://forum.xda-developers.com/showthread.php?t=888372
Considering that was a 2.3.4/Gingerbread OS phone, this is a 4.1.2 phone, and I've looked around both of these forum sites long enough to know not to do any phone modding without extensive research and to wait for the bugs to be sorted out by others, I dare not even get my hopes up about being able to do that with this phone unless there's a confirmed forum post saying I can. Before that, I also found ways around the limits of my 3G network area that's bogged down by the sheer number of users, as thanks to QPST, but falls under the same situation. I don't even want to try modifying the build.prop, much less those deeper settings on my own for risk of breaking/bricking the one and only phone I have and still need to have functioning fully for many more months. So far, I've only gotten around all this by turning my phone and maybe the mobile network on and off, because the slowdown lock takes a couple minutes of use to kick in.
2. Can I change the network settings of this phone in a productive/significant manner, via APN changing, QPST, ROMs, or other such mods?
I've done all of these before on my Admire without any permanent errors. I found that APN Manager Pro is too outdated for this OS, and have yet to try similar APN programs for risk of permanent network damage. I cannot currently recall any significant mention of using QPST on this phone, or even this OS, so I've not tried that. The only ROMs I know of are Unjustified Dev's, both of which break the video camera functionality, which I have to have working. The only thing I've even done to this phone is root it and put ClockWorkMod from this page http://forum.xda-developers.com/showthread.php?t=2421743. I haven't even bothered with the odexed files, bloatware, and such yet because I mostly use this phone as just a camcorder, an internet modem, and of course, a phone.
I wonder about this because it may indirectly solve the first problem, but there's different issues as well...I'll just explain:
Now, I notice that some sites I try to use with this phone simply fail to work as properly as they would if I were using a Wi-Fi network, something that also happened with my Admire. Unfortunately I don't have many examples that I can share for one reason or another other than these following two, which luckily involve big name websites. However, they may or may not prove useless in the end, so I'll put them in spoiler tags to be easily skipped over to go on to the more important part.
When I tried to access Tumblr with my old phone's network, whether I'm on my phone or USB tethering to my laptop, it always refused to let me log in, meaning I had to go to a Wi-Fi network and log in from there first, and then, if I wanted to "ask a question" aka submit a message to any of the blogs/pages I'm following/subscribed to, they would always say that that function is not available "at this time", which basically means forever since it seems to involve some error on Metro's side that'll never be fixed. I know it's not some kind of script error on the browser end, because if I stop the page from loading at the right moment, the text input field would actually display and maybe even work, rather than be dummied out by some eternal error message that doesn't even come up if I were using any other network.
Also, on my current phone, when I try to upload a video to Youtube on an associate's account while tethering to my laptop, it refuses to upload, much less even recognizing that I'm trying to upload, as it stays at 0 percent. This is also circumvented by just using a different internet connection. This does not ever happen when I'm using my own account, however, and I've managed to circumvent by changing the browser's user agent or switching browser completely.
Now, I said that the above two examples may not even be relevant, because these may be issues only I can reproduce. For some sites, I manage to get around the issues with different web browsers and/or user agent or proxy settings, but I sometimes get Gateway Timeout messages and other such unavoidable errors on sites that imply server side problems, but don't come up when I use other internet connections. Because the issues vary from site to site, I'm only asking for a verified method I can test directly on the phone, on my own, to get around these problems.
That's should explain enough of, if not all of the issues I'm having network-wise. It might seem like rambling, but it's better for me to explain it all now than for someone that actually has the answer to come by only to be missing one crucial bit of info. In case it is just rambling, to reiterate:
I have the 4.1.2 OS phone SGH-T599N, the Samsung Galaxy Exhibit from MetroPCS, which has been rooted along with CWM, but no other modifications. I'm trying to modify the network settings, and need a confirmed method, not a guess, on how to go about it.
Have you tried using a different browser? Opera will usually do things that chrome/stock can't. There are also YouTube uploader apps out there.
I think that if there was a magic hack to circumvent metro throttling out there it would at least have a sticky.
DevilDogg said:
Have you tried using a different browser? Opera will usually do things that chrome/stock can't. There are also YouTube uploader apps out there.
I think that if there was a magic hack to circumvent metro throttling out there it would at least have a sticky.
Click to expand...
Click to collapse
Firefox, Chrome, Opera, Stock, no matter what browser I use, it fails to load. It's a network problem, not a browser problem. I also don't quite see any such app allowing me to schedule video posting, when even the Youtube app doesn't have this account specific function. What I do see is bunch of Youtube player apps and downloader apps, but no uploaders. Even if there was one with the option, I'd still have to go back to my laptop for it anyway, because there's a lot of information and tags I have to add to the videos, most of which is automatically loaded from Youtube's settings when using a comp, none of which shows up on a mobile.
As for the hack, considering the one I linked worked for me, but not for others, a mod that works only for certain networks isn't really the kind of thing that should be stickied. If this thread turns into a discussion on that, I'll never get a legitimate answer.
Suppose I need to bump this thread, since it got moved, and is over taken by the other threads.
Related
I just got my TD2 yesterday. Been trying to figure out the settings for the push internet, but i can't seem to find the option to use WiFi connection instead of data connection.
Also i realised that the scheduling doesnt allow to set the minute only the hour.
Does anyone have this problem?
No one has any problem using this feature?
If you have WiFi on it should just use it I guess? Otherwise what you can do is setup your preferred connection not to be the mobile web one so it doesn't try and connect to the net over GPRS/3G.
I tried using Wifi, but it doesnt work. I still need to manually pull the sites.
When your phone goes into standby the WIFI connection turns off to save the battery, so unless you have your phone set to never turn off and keep WIFI active all the time its unlikely that it will use WIFI to push internet pages to you. Very little point doing it that way since you'd never have the phone last long enough to get out of the house in the morning.
Oh I reckon I know what might be wrong. You also need to change the schedules of when the phone polls for sites. You do it by day and stuff and do a start time. Once you visit each site once then that'll start the ticker so to speak. Mine autodownloaded at the set intervals after that.
Thanks Shuflie, u have a good point.. there is no point updating it via wifi. It needs to use a data connection. Thanks
DaBountyHunter: Thanks for the advice.. but i really think the problem is that i dont have a data plan with my telco.. i cant rely on WIFI since it disables whenever the phone goes into standby.
hi,
i'm a little bit confused about this feature!
i addet 4 sites to my list and if i got it right, there is a grey arrow if its updating and a green if its finished! is that correct?
but, when i surf on a site with a green arrow i can only see the main page, because if i tip any link on this it says error!
thats a total mess, the deep of min one link is essential...
do i something wrong or is this feature only a dream!??
I believe it only updates the pages on the main page. It doesnt save the entire site (i wished it did) cos it seems rather redundant when it only saves the main page.
hopefully someone can make a fix that it also loads the linked pages but i think it takes up too much memory/battery life and for example on news sites you only need the headlines, and if you want to read the article you'll have to wait a bit.
(for the Dutch, use tweakers.net/nieuws on your phone, it loads the articles instead of headlines)
well then in my opinion this feature is senseless!
quite true.. senseless.. might as well just use RSS feeds.
I still haven't received my TD2 (seems like it takes time for other languages as I'm looking for a french one which should be shipped on the 8th of May) but I still have a question regarding push internet feature.
What happens when roaming? Is there a way to disable it while on another network? Like a "disable while roaming" feature? Knowing the fees for data roaming, I don't want to spend money every time I'm going in another country...
yes, there is a 'disable when roaming' feature.
DaBountyHunter said:
Oh I reckon I know what might be wrong. You also need to change the schedules of when the phone polls for sites. You do it by day and stuff and do a start time. Once you visit each site once then that'll start the ticker so to speak. Mine autodownloaded at the set intervals after that.
Click to expand...
Click to collapse
i tried that, also tried many other things but i am almost defintely sure the 'add push page' is simply a bookmark button. the main conclusion for this is that i dont get any notification of the 'auto pull' and it still attempts to connect to HSDPA when opening one of these push pages
I stopped using it because it only updates the top page.
Where are the oush internet settings on rom official rom version 2.53?
Ok guys. I am not sure what is going on here.
I can't connect to my schools wifi and it is becoming a royal PITA.
I can connect to wifi perfectly fine at home.
At school, they don't require any sort of "password" to access the network. (no wep or anything I mean) They do have one of those annoying/retarded portal login systems which seems to be coded to only care for laptops.... Actually I should say coded for a hand full of browsers ON the laptop.
I once or twice a week or so ago was able to actually access the login page either by entering it manually and being able to actually use wifi for a few minutes.. or by getting redirected.
I took the problem up with the help desk, they said we now have alimit of 4 wireless devices and my allowance was maxed.
Unlikely but, whatever..
So now over the last few days won't redirect me, it won't let me even enter the login address manually.. (before it wasn't a sure thing but, I could at least do it.)
I am rooted running cog 3.03. (Which does have the 2.2 update) Had the same problem on stock 2.1.
Goes without saying I'm rooted and willing to do what it takes to get wifi working here.. Even if I did happen to have unlimited data.. my school is pretty Iphone heavy... especially at lunch, And some days I am just happy to receive the occassional text I can get from my girlfriend.
But, fact is I don't have unlimited data.. I have extremely limited data.
If anyone has a solution, I would appreciate it.
Tried:
Wifi fixer in market.
Rebooting.
"forgetting" then reconnecting. (a million times).
Manually assigning an IP address.
Praying to Cthulhu
Using multiple browsers to see if one works with portal better.
and I am out of idea's..
Any chance you need to enter a proxy server?
I have never needed to enter a proxy server before with any other device.
And I have never found anything suggesting I would anywhere on the school website.
Snow_fox said:
I have never needed to enter a proxy server before with any other device.
And I have never found anything suggesting I would anywhere on the school website.
Click to expand...
Click to collapse
You might ask around about it. The browser is probably set to auto detect a proxy. You don't have that on the phone.
Although, you do indicate you actually did connect for a bit a while back, so it likely isn't the proxy.
Sorry. Don't know what else to offer.
I appreciate the effort, unfortunately my school didn't resolve the issue either so I am unsure what to do..
You might be on to something with the proxy...
No telling how the looney's set this stuff up...
Do you have the login page in your favorites? And does the device connect to the wireless "hotspot"?
I'd test it at a starbucks (or mcdonalds of all places have them too) and see if the issue repeats itself. The ATT hotspot requires you accept the agreement before it allows you to browse.
If it doesn't work.. I'd go back to stock and see if you continue having the same issues. If the issues are resolved when going back to stock - then you'd need to bug DG for a possible fix with his ROM as that is possibly where the problem lies.
Yes it does happen to connect at other places.
I can get it working at home no problem.
I have the url memorized at this point to log in..
Part of the reason i rooted was one or two people said it cleared whatever wifi problems they wre having up..
Infact I would agree with that more than anything..
Although it didn't fix my problems, I have been able to do a bit more..
I hate with a passion bumping my own thread.. but, if anyone can help.. I would appreciate it.
i think your issue might not be your phone but your school unfortunately... when you are there to connect, are there a lot of others there as well?? for example, where i am at, they have their access points set up and i can select it with my phone, but sometimes i get on and sometimes i dont.. the issue is that they limit the amount of connected users and it might show that you are connected, but you don't in fact have access.. does this sound about like what you are having??
a test (and this will suck) is to let it connect and if it isnt connected, sit there for a while and watch as people leave and see if you connect.. usually they slot peeps in order as they log in via their IP.. so depending on how many users are not able to connect, you might not be the first to get on.. this sux and i know.. it happens here all the time and some times i have drained my laptop battery sitting there trying to connect.. now that i have my phone, 1 or the other will connect first
hope it helps a little.. but like said.. good chance its not your phone .. if it is your phone.. i am not really sure what else to think of at the moment..
Zug
At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.
I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...
I've found that if I do not reboot my phone at least once a day I get random problems like that.
untogether said:
At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.
I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...
Click to expand...
Click to collapse
I don't reboot my phone all that often. I've never seen it lose ALL data connection capability tho...
A regular power cycle doesn't hurt tho...
Can this be the issue?
I'm experiencing the same thing, but mainly when I'm connected to 3G. My phone shows it has full bars and 3G or 4G availability but I find 60% of the time my phone has little to no data going to my phone, so none of my apps or news feeds get updated or they get updated slowly. When I'm on wifi the phone works flawlessly.
I read this article,
http://pocketnow.com/windows-phone/hack-fixes-mms-on-unlocked-samsung-wp7-handsets
One of the odder quirks of Windows Phone 7 to appear since the platform's launch has been the absence of Automatic Data Configuration for users who swap SIM chips and network-hop with their unlocked handsets.
ADC should let the phone communicate with the network it's connected to in order to retrieve all the settings it needs in order to use the network's services. Samsung defended disabling ADC by saying that its phones are intended to only be used with a specific carrier
Now I know this is talking about MMS, but does anyone think it's related to 3G connectivity from a different service provider?
i am having the same problem, it started 2 days ago after i unlocked my phone, at&t gave me the unlock code, i had to enable hot spot & de brand by loading a file, i don't have problem with WiFi just 4G, it will be fixed if i re start the phone.
problem for me with wifi+3G
Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.
I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).
One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.
M
mlekas said:
Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.
I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).
One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.
M
Click to expand...
Click to collapse
I have the EXACT same issue as you state here. The problem has existed since day one with this phone. I updated through to 8107 and the issues still exist.
So now for some interesting/good news... my dad works for a large company that has direct access to AT&T Wireless Engineers, so he got in contact with an an engineer and explained this issue as both him and I experience the same issues. The engineer was able to get a hold of a Samsung Focus S and experienced the same problems for himself. He then escalated the issue directly to Samsung who in-turn escalated this to Microsoft. Apparently Microsoft claimed the issue was theirs and they are now working on an update to rectify the problem. Samsung also apparently has some updates that they were going to push but have since held off on pushing them until Microsoft has the fix for this data issue fixed.
I've been so frustrated by these issues and the lack of information regarding them that I thought you might be interested in knowing that Samsung, Microsoft, and AT&T ARE working to get the problem resolved.
Wow! This is really great news as I am having the exact same problem. I usually just on and back off Airplane mode and that fixes it, but its a real hassle. So, the word is that Samsung is, possibly, combining all the current issues like this data, the extra settings/quirky display, and the 8107/disappearing keyboard all in to one?
matt
The AT&T engineer didn't say what was going to be included in the Samsung update, just that Samsung was holding off on releasing the update until after Microsoft supplied a fix for the data issues. Hopefully Samsung's update fixes all of the Focus S quirks (data issues, delayed keyboard sounds, quirky display/auto brightness) in one shot.
Thanks for posting this, i feel better that Microsoft & Samsung are working on fixing this issue.
Any updates/news about this specific issue? I have the exact issue with my Focus S since I got my phone
I too have been having this issue and still haven't found a solution. I hope Samsung and Microsoft come up with a solution soon because it is very irritating.
Keep this post updated
trupajay said:
I too have been having this issue and still haven't found a solution. I hope Samsung and Microsoft come up with a solution soon because it is very irritating.
Keep this post updated
Click to expand...
Click to collapse
Am I mistaken...but the majority of people posting in this thread, have the problem after installing something non standard?
8107 is not released by Samsung/AT&T, so the possibility that an associated file is not included, does exist.
Was the hotspot patch and official release, or was it intended for sideload or something?
I'm just curious. I had the luxary to have my Dell Venue Pro sent to Microsoft and examined by the Test and OEM team for WP. This was several months ago. They were able to determine I had used the force update trick to update my Device. From pieces of various emails, I was able determine the update included multiple files. The multiple files consisted of Device specific instructions and additional files needed for the that operator, in addition to the Update provided by MS.
If this is the case, forcing an update into place may indeed load the update, but it might not include other needed files.
Now, I'm not an expert, a dev or anything else important. I cannot validate that what I said is true. But, i do have the benefit of having my older device looked at by MS several months ago. This does not prove 2+2=4. But it does raise enough doubt in my mind that I won't be foruce updating my devices until alot more people get a look at this methodology and perhaps come up with some answers, or at least explanations.
Does the internet connection issue appear only after the forced 8107 update?
I had been using a Chevron-unlocked Samsung Focus S on the 7720 and had experienced no issues. Just updated to 8107 following Heathcliff74's method so I hope this issue doesn't start to plague me.
Also, has anyone had success with voluptuary's wifi internet connection sharing and interop-unlock method? I am hesitant to apply that hack exactly because of worries about issues with internet...
I'm a big chicken. I am just going to wait for AT&T to release the update. I just have this funny feeling that there's a little something extra included with the at&t update. I've done plenty of customizing over the years, but just have a feeling about this. I do wish they would step on it, though.
matt
Sent from my SGH-i937 using XDA Windows Phone 7 App
Extra as in something to block out interop unlocks (bad) or firmware updates (good)? Definitely hoping for a camera firmware upgrade.....
armodons said:
Extra as in something to block out interop unlocks (bad) or firmware updates (good)? Definitely hoping for to get a camera firmware upgrade.....
Click to expand...
Click to collapse
when I said extra, I meant a focus s specific file that might act as a customization or configuration file. I don't think a block file of any sort might be included. But I do know that at&t is proprietary enough to want a unique identifier of some sort. In Gen 1, at&t had special builds just for them, turning on or off features. I know the hd7 had a specific 'config' type file, as did the venue pro. Would I call these extra files? No. I would call them required files. Build 8107 was a single build for WP. Do you think that all phones with mango had the same needs, samex files, same configs? Or is it possible that a related file acted as a config or control.
I'm not smart enough to know for sure. My gut says...maybe. .
Same Problem
Any news on this? I am having the same issue on my Focus S
gravitynoise said:
Any news on this? I am having the same issue on my Focus S
Click to expand...
Click to collapse
We just need AT&T to release the update. That's all. Rumor is all comes with the Tango update.
matt
Sent from my SGH-i937 using XDA Windows Phone 7 App
I hope so. Thanks for the fast response
Hey all - really scratching my head here. For the last two weeks, access to www.phantompilots.com has been really terrible for me *on my phone*, or any device connected through it's hotspot. Occasionally the site will work flawlessly for 30 seconds, but usually, each time I click a link, it will hang at 10% and take maybe 2-3 minutes to load fully, if at all. Nobody else on the site is having trouble, and if I use a different wifi connection, it works like a charm. This happens regardless of browser on my phone, my iPad, or my PC laptop. I called Verizon several times and they tried to reset a few things from their end, but none of it helped. They finally said "well, the internet is working on your phone, so beyond that we can't help you." They also knew my phone was rooted. They probably didn't know the bootloader was unlocked too
Anyway, I'm really grasping at straws here - anything buried in my phone that would be handicapping one specific site? Before two weeks ago it was working fine.
Many thanks in advance for the help!
Wanted to also mention that even when I go to click "like" on a forum post, often it takes 10 tries for even that to go through. Just like information is getting totally dropped...but every other site is fine. Thanks!
Do you have any kind of adblocker? (For instance, I use adaway.) If so, as an experiment, temporarily disable your adblocker.
Good idea, CM, but I actually don't. I experienced some strange things (not unlike this) when I had one, so I uninstalled. But it *is* acting similar to a problem caused by that - except it does let it through unfettered for brief spurts! So strange.
Hmm...well, now it appears there are others on the same site having the same problems! *Really* glad it's not just me! Which likely means it's on their end.
I recently bought a Verizon Note 9 (first Samsung phone) so I'm not well versed on things. I have noticed from time to time when I am not receiving carrier signal (still connected to wifi) my texts will start failing with the error "Invalid teleservice id".
After some digging I noticed that my phone number in "About Phone" was incorrectly set to an invalid number 1-265-000-000.
I have cleared all caches and reset all settings I can think of. This problems occurs on all SMS applications. So far I have tried: Google Messages; Samsung Messages; Verizon Messages+.
Where does the "About Phone" page get populated from?
My hunch is the internal number of the phone is getting set by some screwy logic and that is throwing off everything that relies on it.
Invalid teleservide id soulution found
I need people to test this solution to make sure it works across all devices as the error seems to affect all android devices under certain conditions. If you would like to read how I came to this solution to help me check my work or you are just interested please keep reading, If you just want the solution feel free to skip to the bottom paragraph beginning with SOLUTION. If you try this solution, which I actually believe to be a solution and not a hotfix, please respond with 3 pieces of information: 1) Did it work. 2) What Android device you use and the version of Android you are using and 3) Your ISP (Internet Service Provider).
This data is very important.
STORY:
So, last month I switched to Android for a couple of reasons after having used iPhones since the iPhone 5. The two most important things to me were being able to stream music using the LDAC Bluetooth codec and having a crack at Samsung Dex to see if I could avoid buying a laptop next year. I was immediately happy with these features that had been the impetus for switching, but then something unexpected happened: the thing that I have always taken for granted, i.e. my phone sending/receiving calls and texts, was incredibly unreliable on this phone (Galaxy S20 Ultra). After doing some googling and finding the official forums (there seem to be 2 devoted to this issue and I will post this both places) I found the incredibly disheartening ‘hotfix’ of disabling WiFi calling to be completely unnaceptable. Not only because I don’t actually get cell service in my apartment but because a $1400 flagship smartphone should certianly not have less functionality in any area that an iPod Touch circa a decade ago.
Normally I would just take my faulty device down to a Verizon store because although I am in IT I specialize in computers more than phones, however since we have been in isolation this began an approximately 20 hour saga via the phone over the span of May 25th to June 19th. After trying everything I could glean might work from google, and following every step that Verizon tech support asked me to try and actually convincing them to update the carrier settings on my account I was finally given the OK to get a replacement device. It is important to note at this point that I had only been searching this error for my model phone and mistakenly had the idea that it was an incredibly rare issue that was a problem with a select few devices.
So, you can imagine my complete and udder shock after getting the replacement phone, setting it up, and getting the Invalid Teleservice ID Error 4 on the second text message I tried to send on the device. It took me about an hour to really get my wits together because at this point I was trying to come to terms with the very possible reality that I was not going to be able to use my phone at home reliably because I don’t have good reception over WiFi. When my faculties returned, I resolved to read every post I could find on this issue.
What I found is that this problem has been around since certain people started installing Android 8 on their phones and that they have been trying to get Verizon to offer an actual solution since 2017. So here we are 3.5 years later and almost 4 generations of Android later and “the best network” has so far failed to offer any sort of real solution to this problem. However, from getting the error on my new phone and seeing that the error was effecting essentially every model device Verizon sells (that runs Android) gave me a key piece of data: the problem has nothing to do with the device.
After getting deeper and deeper into some forums I noticed that one person reported that this problem only occurs for them when they use an Xfinity WiFi hotspot. That was my lightbulb moment. I am also an Xfinity customer. I then started searching the problem from that perspective and found that most of the people reporting the error and mentioning their ISP were either Xfinity or Spectrum customers, and now I was starting to feel like I might be onto something.
In terms of IT, networking is my weakest area. Nevertheless I dove into some forums that have tried to approach this problem from a networking perspective and although a lot of it was over my head I started to suspect there was something about the firewall on Xfinity and Spectrum routers that is causing the problem. After 72 hours of exhaustive testing ( not only is 24 hours approximately my previous record for not having the error, but I used that time to send out as much information via text messaging as possible to try to cause the error) I am ready to posit a hypothesis as to what is actually causing the problem and post the solution that is currently working for me.
As I have noticed that the problem is most likely to crop up for me when I am using Dex and a physical keyboard and have tried to send many texts in quick succession, the idea came to me that somehow trying to send a large volume of data exacerbates a problem that Xfinity and Spectrum routers have reliably delivering packets in the right order and format over the internet to the Verizon network. So, this is what I decided to try, and it has now worked for approximately 84 hours straight and has performed flawlessly under stress testing (Spamming 500 word texts and hi res photos to multiple people in quick succession using copy/paste).
SOLUTION:
I’m sure many of you who play video games have used a function on your routers to get around NAT issues called the DMZ. The DMZ allows you to put a device using a specific IP address on your personal network outside of the firewall and connect it directly to the internet. For a device that exists on this network wirelessly there is a simple step you must take first. You must assign your device a static IP. If you go into your router settings you will likely find that all devices on your network are assigned IP addresses via a system called DHCP. This essentially means your device will probably have a new IP every time you leave the house and return, so we need to make it the same every time so that the DMZ will function the way we want it to. Every router is going to have a slightly different settings menu, but you should be able to find a tab that lists the CONNECTED DEVICES on your network. What you need to do is change your phone from being a DHCP connected device and assign it a STATIC IP address. Finding the option to do this may be harder than actually doing it, all you need to do when you find the option is change the connection type from DHCP to Static and pick and IP address that will work for you. My network uses 10.0.0.XX for the devices on my home network so I assigned my phone to 10.0.0.99. Then I placed the 10.0.0.99 in the DMZ. In my router menu, the DMZ is under ADVANCED SETTINGS and when you select the DMZ tab, simply enter the IP address you chose for your phone.
To recap:
1) Set your phone to a static IP
2) Put that IP in the DMZ
That’s it. A valid criticism of this solution is that your phone is less secure, however I would respond that the likelihood of your phone being hacked is much smaller that that of a PC and if this slightly loosened security really bothers you, just use a VPN. A VPN will keep you safe in a Starbucks on their free public WiFi and it can protect you here (I actually had a VPN when I got my device and originally I thought it was the cause of the Invalid Teleservice error). CAUTION: There has been a crop of predatory VPN services lately that provide working VPNs, but will charge you a ridiculous amount. I use NordVPN (I found a code on YouTube that gave me 70% off six devices on a 3 year plan, that ended up costing about $100) but there are plenty of good services that will allow you to connect to the internet via a VPN on one device for approximately $2-3 a month.
So please, try this and report back. This error has been the bane of my existence since switching to Android and it is completely unacceptable that Verizon has had literally years to do figure out a solution to this problem and yet they have not. My end goal is not to receive credit but to make sure that in the future Verizon Tech Support actually knows how to help people solve this problem, and their techs don’t take your calls and then look the problem up on google, proceeding to be completely transparent in terms of having no actual knowledge of this issue and literally reading the same forums I have already been over and suggesting the non-solutions posted there in order, i.e. turn off WiFi calling and if that doesn’t work turn off ‘Advanced Calling’.
REMEMBER: If this solution does not work for you, please double check that your changes the router you use have stuck. I have previously had routers that will for reasons I don’t understand change the DMZ domain or switch a device back to DHCP from static or simply fail to save your changes properly.
I await responses eagerly.
You need to take your device to your local high street retail branch of your cell provider and ask them to check your SMS/MMS settings
I would love to be able to actually go into a brick and mortar Verizon store but that's currently not possible in WA state. I had to have a tech walk me through checking those settings myself (after doing my own research as well) and had somebody at level 3 of tech support at Verizon manipulate my carrier settings. That's pretty much all I can do during the pandemic.
My solution is still working for me though, however 33 min after I put the same post on the official Verizon forum they closed the thread which had had regular posts over the last 3 years so now I'll never know if it works for anybody else. Additionally, there was somebody on the forum who approached the problem from SMS/MMS settings perspective and it had to do with deleting server settings and whatnot. It was so complicated that I doubt many end users could follow the same steps.
K_A_Beausoleil said:
I would love to be able to actually go into a brick and mortar Verizon store but that's currently not possible in WA state. I had to have a tech walk me through checking those settings myself (after doing my own research as well) and had somebody at level 3 of tech support at Verizon manipulate my carrier settings. That's pretty much all I can do during the pandemic.
My solution is still working for me though, however 33 min after I put the same post on the official Verizon forum they closed the thread which had had regular posts over the last 3 years so now I'll never know if it works for anybody else. Additionally, there was somebody on the forum who approached the problem from SMS/MMS settings perspective and it had to do with deleting server settings and whatnot. It was so complicated that I doubt many end users could follow the same steps.
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Click to collapse
Thanks for your efforts. I've had this same issue on my Note 9 for 2 years... Your solution did not work for me.
However, I found a solution this morning. My ISP is not Xfinity or Spectrum. But my network which is spread across a small community blocks some IPsec ports that are required for wifi calling. Enabling those ports on my router does not fix the problem since it is a network/modem setting that I don't have access to.
What does work is having a vpn profile that implements IKEv2/IPsec VPN tunnels on your Android device. I have a NordVPN subscription and downloaded the StrongSwan VPN client from the Play Store. This client only uses IPsec encryption. Using a NordVPN server that has this encryption with the StrongSwan VPN client has allowed me to bypass this network restriction and my wifi calling phone calls and texts go through just fine now.
Hoping this helps someone else...
---------- Post added at 04:37 PM ---------- Previous post was at 04:05 PM ----------
hkjxda said:
Thanks for your efforts. I've had this same issue on my Note 9 for 2 years... Your solution did not work for me.
However, I found a solution this morning. My ISP is not Xfinity or Spectrum. But my network which is spread across a small community blocks some IPsec ports that are required for wifi calling. Enabling those ports on my router does not fix the problem since it is a network/modem setting that I don't have access to.
What does work is having a vpn profile that implements IKEv2/IPsec VPN tunnels on your Android device. I have a NordVPN subscription and downloaded the StrongSwan VPN client from the Play Store. This client only uses IPsec encryption. Using a NordVPN server that has this encryption with the StrongSwan VPN client has allowed me to bypass this network restriction and my wifi calling phone calls and texts go through just fine now.
Hoping this helps someone else...
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Click to collapse
Scratch this... Wifi calling uses it's own IPsec VPN tunnel, VPN clients only encrypt internet traffic, not cell service. Back to square one...