When I connect my device to my computer, it can't find the hardware to install and eventually after cancelling these it will show no folder but it will recognize the camera but everything in that folder is blank. I'm using Windows XP SP3 which was recently formatted, and I recently updated my phone to Android 4.3. Device is unrooted and running on stock ROM.
Also note that my computer is saying something about CDC Serial and my phone says it's in MTP mode. I have tried enabling and disabling USB debugging to no avail. The first time I connect after starting up the computer, I see the HTC sync manager in my J drive but after changing the debugging, it will only shows an empty disc drive there.
On the "Safely Remove Hardware" it does show my device under the J drive under Mass Storage device but there is no J drive on "My Computer". It can be safely removed.
FYL21 said:
When I connect my device to my computer, it can't find the hardware to install and eventually after cancelling these it will show no folder but it will recognize the camera but everything in that folder is blank. I'm using Windows XP SP3 which was recently formatted, and I recently updated my phone to Android 4.3.
Also note that my computer is saying something about CDC Serial and my phone says it's in MTP mode.
Click to expand...
Click to collapse
I guess Windows XP doesn't have out-of-the-box support for MTP. Mind you, XP is quite old by now and in the times when it was new, there weren't a lot of MTP devices out there. Instead, there were tons of PTP (Picture transfer protocol) cameras, which is what Windows tries to use to communicate with your phone. (MTP is an extension of PTP, if I understand that correctly.)
As for how you might be able to fix this, you can try something like this with a vendor ID value of 0bb4 and product ID 0f63 (So, this string: "%GenericMTP.DeviceDesc%=MTP, USB\VID_0BB4&PID_0F63&MI_00"; those are the values from my Butterfly S, yours may differ).
koniiiik said:
I guess Windows XP doesn't have out-of-the-box support for MTP. Mind you, XP is quite old by now and in the times when it was new, there weren't a lot of MTP devices out there. Instead, there were tons of PTP (Picture transfer protocol) cameras, which is what Windows tries to use to communicate with your phone. (MTP is an extension of PTP, if I understand that correctly.)
As for how you might be able to fix this, you can try something like this with a vendor ID value of 0bb4 and product ID 0f63 (So, this string: "%GenericMTP.DeviceDesc%=MTP, USB\VID_0BB4&PID_0F63&MI_00"; those are the values from my Butterfly S, yours may differ).
Click to expand...
Click to collapse
I tried this, it does reset the connection so that the installer for Sync Manager shows up but once again the same thing happens again.
It wants me to find CDC serial after I install Sync Manager which does not detect the phone, then it brings up something as ridiculous as "please unplug and replug your device to update the drivers"...
At the end of thy day it still says the same error message that it cannot install something...
On my Windows Vista laptop the CDC Serial problem is present again but the phone is recognized under "Portable Devices" while in my XP desktop it will only be recognized as a camera, even though I already installed the MTP kit.
Lol try to enable usb debugging
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
daorderdillon said:
Lol try to enable usb debugging
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
Click to expand...
Click to collapse
yeah I did it doesn't work either
oh well, back to using AirDroid, lol
FYL21 said:
yeah I did it doesn't work either
oh well, back to using AirDroid, lol
Click to expand...
Click to collapse
It's the pc I think not the phone I had this problem also but forgot how I solve it
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
---------- Post added at 06:02 PM ---------- Previous post was at 05:57 PM ----------
1 Click Start, click Run, type regedit, and then click OK.
2 Locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB
3 On the Edit menu, point to New, and then click DWORD.
4 Type DisableSelectiveSuspend, and then press ENTER.
5 On the Edit menu, click Modify.
6 Type 1, and then click OK.
7 Restart the computer.
If the value of the DisableSelectiveSuspend registry entry is set to 1, the Selective Suspend feature is disabled.
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
which "USB" is it I see usbhub usbscan USBSTOR etc... :S
FYL21 said:
which "USB" is it I see usbhub usbscan USBSTOR etc... :S
Click to expand...
Click to collapse
Don't use hubs
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
hmm, I'm not sure which one then?
FYL21 said:
which "USB" is it I see usbhub usbscan USBSTOR etc... :S
Click to expand...
Click to collapse
Usb storage is wat u want or try using Windows 7
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
bleh, doesn't work... still asks me to find stuff to install "Android phone" and "CDC Serial", it can't find anything so it tells me "a problem occured in installation"
on my laptop with Vista, it asks for CDC serial but this isn't needed I can access my internal storage and SD card as the phone still appears under "portable devices", but it does not show up on Sync Manager (don't really care about this anyways)
I might just get an SDXC card reader as all my pictures are on the microSD card. Unfortunately my current card reader can't read SDXC only SDHC -__-
it will eventually show up as a CD ROM drive that is either empty or it's the installer for Sync Manager
FYL21 said:
bleh, doesn't work... still asks me to find stuff to install "Android phone" and "CDC Serial", it can't find anything so it tells me "a problem occured in installation"
on my laptop with Vista, it asks for CDC serial but this isn't needed I can access my internal storage and SD card as the phone still appears under "portable devices", but it does not show up on Sync Manager (don't really care about this anyways)
I might just get an SDXC card reader as all my pictures are on the microSD card. Unfortunately my current card reader can't read SDXC only SDHC -__-
it will eventually show up as a CD ROM drive that is either empty or it's the installer for Sync Manager
Click to expand...
Click to collapse
Oh so u can access sd and ext sd ok but I don't use sync manager so I wouldn't know or u can download it at play store for your phone jus search for it
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
daorderdillon said:
Oh so u can access sd and ext sd ok but I don't use sync manager so I wouldn't know or u can download it at play store for your phone jus search for it
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I can on my Vista Laptop but not my XP desktop, on XP, it thinks it's a CD Drive. I tried disabling it as a CD drive but now there's nothing in the J drive.
http://www.4shared.com/android/_7lQLpuI/HTC_Sync.htm. try downloading this apk
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
daorderdillon said:
http://www.4shared.com/android/_7lQLpuI/HTC_Sync.htm. try downloading this apk
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
Click to expand...
Click to collapse
hmm i don't even want to use HTC sync :S
I just want to access my folders in XP
I think MTP is just messed up on my desktop -_-
Aw ok my bad
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
mtk cdc serial driver
brothers i am using win xp sp3 and unable to install mtk cdc serial driver for lenovo s820 i tryed many methods on google yet no success any solution
Related
I'm fairly new to android and i was wanting to root my htc vivid but it will not connect to my computer. I first plugged it in and the windows device manager installed a driver that just said unknown device. so i went and downloaded the htc sync software but even that won't recognize the vivid. I'm at a total loss and need direction.
Drivers at htc
Did you try the drivers at developer.htc.com ?
Page 4 from "Kernel Source code"
Download ADB http://developer.android.com/guide/developing/tools/adb.html
Choose Connection Type
When you connect your Vivid to the PC via the USB cable, you should see a screen asking what type of connection you want - charging only, disk drive, sync, etc. If you are not trying to actually sync data, just select disk drive and the tap the Done button at the bottom. You can then see the internal storage (and the "external" SD card if you have one installed). This can be done even if HTC Sync does not work.
If you don't see the connection type screen, go into Settings and tap on Connect to PC. Check the Ask Me box so you will be prompted the next time you plug in the USB cord.
As to HTC Sync, see my posting elsewhere in this forum about HTC Sync not working. In my opnion, it's not a very good program.
As for the driver, you may need to uninstall the driver if you can. Then uninstall and re-install HTC Sync to get the correct driver.
gubbels214 said:
I'm fairly new to android and i was wanting to root my htc vivid but it will not connect to my computer. I first plugged it in and the windows device manager installed a driver that just said unknown device. so i went and downloaded the htc sync software but even that won't recognize the vivid. I'm at a total loss and need direction.
Click to expand...
Click to collapse
I had similar issues trying to install the ICS update. Some searching lead me to this post that had just the drivers I needed.
-Brett.
I've tried the drivers from that post before and still no dice. And when I connect my phone it never asks for connection type even when I have it checked. I'm still in the same boat
Sent from my HTC PH39100 using XDA
zzoinks said:
I had similar issues trying to install the ICS update. Some searching lead me to this post that had just the drivers I needed.
-Brett.
Click to expand...
Click to collapse
Exactly what he said, Windows Vista didn't tell me any drivers were required (in charge only mode), but I had to install the XP drivers from that link before the RUU would proceed past the very first step. After I did that it worked fine.
Just unzip the drivers to a folder and when Windows tells you it can't find drivers, tell it to look there.
Ok I have the same issue but windows doesn't tell me it can't find drivers it just sits there. So how di I get it to accept the drivers?
ransack said:
Exactly what he said, Windows Vista didn't tell me any drivers were required (in charge only mode), but I had to install the XP drivers from that link before the RUU would proceed past the very first step. After I did that it worked fine.
Just unzip the drivers to a folder and when Windows tells you it can't find drivers, tell it to look there. I have the files downloaded to my root directory (Win 7)for now.
Click to expand...
Click to collapse
I found the drivers for windows by going thru the at&t website... Then once I installed the HTC sync software (yes I know it doesn't work) and ran it... It told me there was a new version... I installed that and like magic it finally knew it was there...
Sent from my HTC PH39100 using Tapatalk
HTC has new drivers that work when the old drivers did not. HTC SYNC from htc.com Load in Windows7 and they will run in the background.
read the posts above to set your phone correctly and you should be good to go. Gary
Ok after some hours of trial and error Im able to read and write to my one with qpst. I'll share my setup.
I'm on windows 8 64bit
I've attached the build of qpst I used as well as the driver.
If your on windows 8 or 7 you will have to disable the signed driver check
open command prompt by running as an administrator, then issue this command
bcdedit /set {globalsettings} advancedoptions true
reboot.
Once windows restarts choose option 7 to disable driver check.
Connect your phone with the usb cable and enter diag mode by press ##3424#
Two drivers should fail to load
Htc diag
Htc diag9k
Right click on the htc diag9k driver and click on "update driver software"
select "browse my computer for driver software"
Then "let me pick from a list of device drivers on my computer"
click have disk and navigate to where you extracted the driver files
and choose Qualcomm HS-USB Android Diag 9018
Click next till it is installed and you should be ready to open qpst
you will need your msl/spc code but there is a thread on a easy way to retrieve that.
The archives you attached are corrupt.
ProfessorAnomaly said:
The archives you attached are corrupt.
Click to expand...
Click to collapse
I Think actually it was my drop box, try them now
wranglerray said:
I Think actually it was my drop box, try them now
Click to expand...
Click to collapse
still not working,. corrupt
jcwxguy said:
still not working,. corrupt
Click to expand...
Click to collapse
It worked for me.
They're corrupt. I tried downloading multiple times, using different browsers on my PC as well as using different software to open the archives.
jkt97401 said:
They're corrupt. I tried downloading multiple times, using different browsers on my PC as well as using different software to open the archives.
Click to expand...
Click to collapse
I had no problem d/l and getting this installed. I am not doubting you, just odd that it works for me ok.
Corrupt for me as well
Sent from my HTCONE using XDA Premium HD app
Why not just use cdmadevterm?
What about CDMA workshop and qxdm?
Sent from my SGH-T889 using xda premium
Useful info
Just to let everyone know...
I just loaded the normal HTC Diag drivers I have been using for years for the diag9k. Was able to access it in QPST , CDMA WS (paid version) , and DFS . (The regular htc diag wouldn't respond to any of the commands sent to it with using the normal drivers, I will try with the ones posted but I am thinking that we really should only need to work with the 9k). Same thing applies with any htc phone of recent years, if you want acess to NV folder, create a folder called "open sesame door" in the main directory while using efs explorer in qpst or in DFS read EFS2 and create the folder. Reboot the phone and the folder will be accessible. QPST is the better option since when in DFS it doesn't show some of the key files you need to work with *cough cough*. Same HTC supercode works and cdma WS is able to find the SPC just fine. Another fun fact for people to know. The one does function for calls text and internet without the sim card , just no lte , which for some this might be helpful ( >=) ). Always some fun menus to change settings under ##3282# as well. Hope this helps some people out!
I would love to get QPST working with my Sprint HTC One. So far everything I have tried hasn't worked.
The linked drivers are corrupt for me as well (tried WinRAR and 7-Zip). Any new links possibly?
The attached files are actually HTML. I just changed the extension to "htm" and loaded it in a browser. It opens the Dropbox download page.
I'm working on the driver signing issue now.
Richard
My QPST screen
I now have the attached drivers installed. I still get exactly what I was getting with several other HTC diag drivers.
It looks like something is found, but the phone isn't recognized.
Any thoughts?
Richard
Hello i cant install the drivers since it says that the drivers are not digital signed, can some one tellme how can i install them? i already tyed the comand prompt, and other ways, but allways says that theres an error installing them... Tahnx
Thanks!
wranglerray said:
Right click on the htc diag9k driver and click on "update driver software"
select "browse my computer for driver software"
Then "let me pick from a list of device drivers on my computer"
click have disk and navigate to where you extracted the driver files
and choose Qualcomm HS-USB Android Diag 9018
Click next till it is installed and you should be ready to open qpst
you will need your msl/spc code but there is a thread on a easy way to retrieve that.
Click to expand...
Click to collapse
Thank you...
I tried the instruction exactly as posted but could not get the Diag9k drivers to work. The drivers do get installed but there is a yellow triangle showing and an error massage comes up stating that the drivers are not compatible with the device. Can somebody let me know how to install the drivers correctly?
championwaqas said:
I tried the instruction exactly as posted but could not get the Diag9k drivers to work. The drivers do get installed but there is a yellow triangle showing and an error massage comes up stating that the drivers are not compatible with the device. Can somebody let me know how to install the drivers correctly?
Click to expand...
Click to collapse
Try this
http://www.cricketusers.com/showthread.php?t=85426
Sent from my HTCONE using Tapatalk 4 Beta
I made my own driver and got full qpst... I can configure my cell and note it's working...
Sent from my HTCONE using xda premium
cciemd said:
I now have the attached drivers installed. I still get exactly what I was getting with several other HTC diag drivers.
It looks like something is found, but the phone isn't recognized.
Any thoughts?
Richard
Click to expand...
Click to collapse
Upgrade your qpst versions. Work for me
Sent from my HTCONE using xda premium
Thx its works
Yes Thx u very much now its work on my computer Macbook pro 15 windows 8 with QPST ,
cciemd said:
I would love to get QPST working with my Sprint HTC One. So far everything I have tried hasn't worked.
The linked drivers are corrupt for me as well (tried WinRAR and 7-Zip). Any new links possibly?
The attached files are actually HTML. I just changed the extension to "htm" and loaded it in a browser. It opens the Dropbox download page.
I'm working on the driver signing issue now.
Richard
Click to expand...
Click to collapse
Guys & Girls,
Just got the Nexus 6. Loving it. I have rooted it so know it connects to the PC. For some reason it doesn't show up in Windows explorer (in either W8 or W7). Now my Nexus 5 doesn't either (when it used to). Any thoughts?
dligon said:
Click to expand...
Click to collapse
Yeah me too
questions go into the q&a section, not the general section. please ask a mod to move your thread there.
Device needs to be unlocked to show up. It's a security measure in Android. Plug in device to comp, unlock, drive will now pop up as external storage.
arcanexvi said:
Device needs to be unlocked to show up. It's a security measure in Android. Plug in device to comp, unlock, drive will now pop up as external storage.
Click to expand...
Click to collapse
I do that - still nothing on either device
simms22 said:
questions go into the q&a section, not the general section. please ask a mod to move your thread there.
Click to expand...
Click to collapse
Thanks. I would if I knew how. Any answers on how to do that or to the original question?
mcwarre said:
Thanks. I would if I knew how. Any answers on how to do that or to the original question?
Click to expand...
Click to collapse
i sent a mod a request already. theres a exclamation point at the top right of the original posts. if you press on that, you can send mods differing messages.
simms22 said:
i sent a mod a request already. theres a exclamation point at the top right of the original posts. if you press on that, you can send mods differing messages.
Click to expand...
Click to collapse
Thanks. Most helpful.
simms22 said:
i sent a mod a request already. theres a exclamation point at the top right of the original posts. if you press on that, you can send mods differing messages.
Click to expand...
Click to collapse
So, apart from helping moving the thread, can you actually help?
mcwarre said:
Guys & Girls,
Just got the Nexus 6. Loving it. I have rooted it so know it connects to the PC. For some reason it doesn't show up in Windows explorer (in either W8 or W7). Now my Nexus 5 doesn't either (when it used to). Any thoughts?
Click to expand...
Click to collapse
Did you check Windows Device Manager? And did you try changing USB Ports on PC?
scrosler said:
Did you check Windows Device Manager? And did you try changing USB Ports on PC?
Click to expand...
Click to collapse
Yep. Tried different PCs to. ADK with latest drivers - lots of differing drivers - which is weird as the pc (and laptop) recognized the device to root it - it just never showed up in explorer to let me transfer files
Not touched the Nexus 5 and can't see that either - used differing cables too
Usb debugging is on?
Sent from my Nexus 6 using XDA Free mobile app
clninja said:
Usb debugging is on?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Been there tried that
mcwarre said:
Yep. Tried different PCs to. ADK with latest drivers - lots of differing drivers - which is weird as the pc (and laptop) recognized the device to root it - it just never showed up in explorer to let me transfer files
Not touched the Nexus 5 and can't see that either - used differing cables too
Click to expand...
Click to collapse
Conflicting Android USB drivers are sometimes a problem. Have you installed USB drivers for, say, Samsung phones before on the same machine?
I ask because I had to manually clear out any and all Android-related USB drivers in order to clear out conflicting Samsung Android and other Android USB drivers before I could get my Nexus 5 to show up in Windows Explorer.
Mine only shows as camera device, (you can enable that on storage, USB options) so I drop/pull files from the folder called Pictures and from there I use a file explorer to move them around the phone as I please. Just a workaround
I always use googles universal USB drivers from the SDK . . now sometimes I have to manually select the driver but it always works
Good idea. I deleted all android / google drivers but noticed a Samsung one. Will try deleting that. Thank you
If you go to Device Manager you may notice that the Nexus is showing up as ACER ADB something. If so then follow this.
If the problem persists, right-click the ACER ADB Interface and select 'Update driver...', then 'Browse my computer...' then 'Let me pick from a list...' and you should see two options for the Nexus, Google Nexus ADB Interface and another called MTP USB Device. Choose MTP and hit 'Next' to install the driver, then it should show up as a portable device on your computer.
Answer found from here. http://stackoverflow.com/questions/...ing-acer-device-rather-than-android-device-fo
Tried all the good advice given - I have attached a couple of screenshots - tried ADK google drivers too - no help! Arghhhh!!!!!!!!!!!!!
My Nexus 6 wont connect with MTP...only PTP.
It shows on the connected media but it doesnt show up on My Computer.
It doesnt matter if i turn debug on or off, still doesnt show.
If i switch to PTP, it shows up but i cant add or edit the folder and it only
shows 'Pictures' and DCIM folders
Im trying to add zip files.
how do i fix the MTP problem?
collinjm01 said:
My Nexus 6 wont connect with MTP...only PTP.
It shows on the connected media but it doesnt show up on My Computer.
It doesnt matter if i turn debug on or off, still doesnt show.
If i switch to PTP, it shows up but i cant add or edit the folder and it only
shows 'Pictures' and DCIM folders
Im trying to add zip files.
how do i fix the MTP problem?
Click to expand...
Click to collapse
Do you have TWRP installed?
Evolution_Tech said:
Do you have TWRP installed?
Click to expand...
Click to collapse
Yes i have TWRP installed. Newest Version
collinjm01 said:
Yes i have TWRP installed. Newest Version
Click to expand...
Click to collapse
Boot into TWRP and connect to PC. See if you can mount MTP that way. Not a fix but could get your files transferred. Also may prove if more than a ROM issue.
I have the same issue? An it still is not coming up with TWRP? I tried the DEV M preview, it's good. But will not connect to PC as MTP?
Usb debugging off, selected mtp in dev options, reboot phone. works now?
I'm actually on stock rooted and unlocked, so idk what's up
Sent from my Nexus 6 using XDA Free mobile app
collinjm01 said:
I'm actually on stock rooted and unlocked, so idk what's up
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried a different cable? Different USB port?
I tried different ports but the phone will connect adb and ptp so I assumed it was the phone. When I connect using mtp, it makes the connection sound but nothing happens.
Sent from my Nexus 6 using XDA Free mobile app
Guys,
I do not see any folders other than DCIM on the PC.
I used the stock cable.
Anyone else facing this issue or is it supposed to be like this?
ayemprady said:
Guys,
I do not see any folders other than DCIM on the PC.
I used the stock cable.
Anyone else facing this issue or is it supposed to be like this?
Click to expand...
Click to collapse
Are you connected PTP or MTP, sounds like your connected in PTP transfer mode.
I have tried both. Does it work for you?
ayemprady said:
I have tried both. Does it work for you?
Click to expand...
Click to collapse
Mtp works if driver is installed right check device manager while in mtp mode, if you dont see R1 HD under portable devices, chances are driver not set up, try this
In device manager u will see the driver (probably under portable devices) anyhow it will have an exclamation mark on the device, just double click it to bring up properties windows, click the driver tab, then update driver, choose browse my computer for driver software, then click let me pick from a list.... It should come up with several driver choices, select MTP USB Device, that should do the trick, under device manager you should now see R1 HD in device manager, and the device will now show up in explorer.
ayemprady said:
Guys,
I do not see any folders other than DCIM on the PC.
I used the stock cable.
Anyone else facing this issue or is it supposed to be like this?
Click to expand...
Click to collapse
What version of Windows are you using?
Sent from my Lenovo A7010a48 using XDA Labs
What drivers are used for mtp?
Sent from my R1 HD using Tapatalk