[help] Dialer/phone force closes - Moto X Q&A

Rooted (stock) VZW moto x
A couple days ago my phone app started force closing immediately upon opening it every time. It doesn't work at all now. I am rooted, but I rooted weeks ago and this just started yesterday or the day before. I haven't messed with anything. The only thing that I have done is download apps from the play store... None of which 'should' mess with the phone app.
I have since downloaded an alternative dialer app which works, but I'd rather use stock. I tried rebooting, tried clearing the app's cache and data (in system settings - apps) and no luck.
Any help would be great. Either finding/fixing the issue or a way to reinstall the stock phone app? I am rooted and I believe write protection is off, which I had to do to install busybox. Thanks!

__

What version are you on. 4.2.2 or 4.4
There is a couple things i would try i have had to do it with other phone specially my old S3
1. restore from a backup when i the dialer was not FC
2. try reinstalling the dialer from the APK located here device/system/prvi-app/dialer.apk
3. pull the dialer.apk out of the correct stock ROM or recover img and replace the one located in the above folder and install it.
but to be honest option one is normally the best way to go and the fastest.

Thanks. I'm on 4.4. I'm going to try option 2 when i get home. I'm not exactly sure how to restore a backup on this phone yet being that i dont really have a recovery.
Edit: option 2 installed ok, but still force closes

let me get you the .apk from the restore img give me about a hour to download it and get you a link
also do you know how to use titanium backup if so i would install it and back up all user apps and data because you might have to do a factory reset. but if you backup with TB you and restore everything right back to ware you was

Related

Force Close of com.google.process.gapps

Need some help with an error. I've seen a couple of posts about this, but no one was giving their situation/phone info to make any help effective. So, here goes.
I got a new SD card (bigger, and class 6). I used Backup (root) from the Market to save everything, partitioned my SD card, upgraded the partition to ext3, wiped my phone, re-installed Cyanogen's 4.2.13 (I use apps2SD) and the Community Hero Mix Theme (Reg Launcher and Stericsson's Lock Screen). Also reset the Radio Image, and have 2.22.19.261. Restored everything with the Backup app, then re-booted.
All apps are installed (successfully tested about 20). After Auto-Sync, I turned off syncing and ran fix_permissions, then re-booted. Gmail app's cache was cleared on a whim.
Now, whenever I go to download a Market update, I get the com.google.process.gapps Force Close. Unable to update any apps, although the whole list is there. Nandroid restore fixes everything, but I noticed my phone running MUCH faster after the wipe, so I'd like to get this figured out. Have tried the above process 3 times, but no success. And, like they say, Insanity is trying the same thing over and over again, but expecting different results.
you should start fresh anyway and next time please here
http://forum.xda-developers.com/forumdisplay.php?f=507
After wipe prob should be gone.
Next time, please post your questions in the Questions and Answers forum.
Moved.
After wipe prob should be gone.
Um, unfortunately that's a no. The wipe seems to be causing the problem. As I said, I've re-done this whole process 3 times. Every time I come back from the wipe, I have the force close. Only nandroid gets rid of the problem. And nandroid returns the lagginess issues.
Could try another rom like dwang or superD1.2 and see if you get the same errors.. I was getting gapps forceclose and tried many times finally I tried another rom "superd" and been happy since then! Stable and greeat speed
You just need to uninstall market updates in settings --> manage applications.
By the way, I would suggest not using backup for root users, usually the work required to come back from that is the same as from a fresh wipe.
cloverdale said:
You just need to uninstall market updates in settings --> manage applications.
By the way, I would suggest not using backup for root users, usually the work required to come back from that is the same as from a fresh wipe.
Click to expand...
Click to collapse
I'm very familiar with manage applications uninstalls, however, the Market Updater app does not give un-install as an option. I can Clear Data, Clear Cache, Clear defaults (these three are grayed out), or I can Force Stop, which doesn't seem to do anything. Any other ideas?
New Symptom
As a result (I'm sure) of changing SD cards when the old one had all of my apps on it, I have about 10 apps that were protected that did not transfer by the Backup process. My phone thinks I have them, the Market thinks I have them, but I can neither uninstall them (option grayed out in the Market and they are non-existant in the Manage Applications menu), nor can I update them (as the Market seems to think I already have them). The shortcuts are of course broken, and the "Open" button in the Market is also grayed out.
Any ideas?
PS-I've tried clearing the Market cache, but didn't help.
New_Guy777 said:
As a result (I'm sure) of changing SD cards when the old one had all of my apps on it, I have about 10 apps that were protected that did not transfer by the Backup process. My phone thinks I have them, the Market thinks I have them, but I can neither uninstall them (option grayed out in the Market and they are non-existant in the Manage Applications menu), nor can I update them (as the Market seems to think I already have them). The shortcuts are of course broken, and the "Open" button in the Market is also grayed out.
Any ideas?
PS-I've tried clearing the Market cache, but didn't help.
Click to expand...
Click to collapse
Never mind, I popped my old SD in and used Titanium Installer to take care of my apps problem.
Still looking for help on the force close. Even does it straight after a factory wipe with vanilla 1.6!
I'm betting the Market Updater is the culprit, but can't seem to find a way to get rid of it.
Thanks in advance!
I your terminal enter
Code:
ls /data/app
Report back with the listing.
Hi All!
I'm new to this forum, but I registered because I had exactly the same problem. I've updated to the latest CyanogenMod 4.2.13. Since then I had the same crash ever since, i whipped about 4 times and downgraden step by step to 4.2.12 and 4.2.11 which all worked perfectly before. But now i had the same problem.
So i went back a few steps and reinstalled the HTC image which was needed to use the google apps again. When I installed this one. Then i booted it, hey everything works! Nice, reinstall Cyanogen 4.2.13 and just whiped it again (who cares ) and tadaaa, everything works.
Hope it works for you as well!
Good luck!
i was having the same issue when i was trying to install Cyanogens 4.2.13 coming from a different rom also. i found the solution here... hxxp://forums.t-mobile.com/t5/Operating-System-Software/the-process-com-process-gapps-has-stopped-unexpectedly-on-CM-s-4/td-p/288743
(don't know if i can post direct links to other sites so i just replaced the t's with x's at the beginning of the URL)
basically what you gotta do is flash cm-4.2.9.1 1st and after you sign in let it sync, then reboot and flash cm-4.2.13 over with no wipe and everything should be fine. let me know if this helps. it worked for me
Now, whenever I go to download a Market update, I get the com.google.process.gapps Force Close. Unable to update any apps, although the whole list is there. Nandroid restore fixes everything, but I noticed my phone running MUCH faster after the wipe, so I'd like to get this figured out. Have tried the above process 3 times, but no success. And, like they say, Insanity is trying the same thing over and over again, but expecting different results.
Click to expand...
Click to collapse
i had the same problem download this and flash it, this worked for me.
here you go androidspin . com / downloads .php ? dir = wesgarner / ROM / %26file=fixme-signed.zip
(sorry i am a new user and cannot post links, so i had to be creative)
ifactory said:
i had the same problem download this and flash it, this worked for me.
here you go androidspin . com / downloads .php ? dir = wesgarner / ROM / %26file=fixme-signed.zip
(sorry i am a new user and cannot post links, so i had to be creative)
Click to expand...
Click to collapse
i run the latest cyanogen and i still get this error.
No matter what i did, the error still appears.
What exactly is this file and what does it fix?
Thanks,
Ken
http://forum.xda-developers.com/showthread.php?t=792691
Had the same problems.. started last night when I tried to use my VPN on the phone to sign in to Market.. once signed in.. google accounts asked me to sign in again..(verify account) big mistake.. as it seems that it has registered me twice on the phone somehow..
anyway.. the FC on sync came thick and fast.. was out last night.. so couldn't actually take the time to check what was going on..
today did some research..
for me.. after trying a few processes.. I have gone the route of using Titanium backup and freezing the Gmail applications.. I never used it anyway.. as used the stock HTC email program..
happy to report that the FC on sync's have now stopped..
Edits: nope bloody thing.. got a few this morning on bootup.. and it seems market is dead for me..
I have reformatted the card and wiped all cache's.. but still got problems..
hesitant to do a hard reset at the moment as using the phone in China.. So dont actually know what it will wipe out if I reset it?
Can someone chime in here for me..
so the question is.. if i do a hard reset.. will I lose the actually settings that make it hook in to the phone network?
and I suppose from this we get.. how do I pull all of these settings out of the phone to reuse them again after the reset?
Thats a HTC EVO with stock rom
few specs on the software..
Firmware : 2.1 update 1
Baseband version : 2.15.00.07.99
Kernel: 2.6.29-789bf291
Build number: [email protected] test2 (really.. whats this?)
Software number: 1.47.706.1
PRL Version : 1.71_003
PRL version: 00202
Thanks in advance..
Edit: after searching the net for the last few days for a fix.. its seems to be a Android bug.. no amount of wipes and resets put me back on track..
So in the end I went for a fresh Rom... Myn’s Warm TwoPointTwo - [RLS 5 - 01/07/2011] http://forum.xda-developers.com/showthread.php?t=793471
Happy to say.. all fixed and now looking good again..

Need Google talk APK to install on rooted phone

I had an issue where google talk kept force closing on opening. I'm rooted so I thought it was a good idea since I backed up everything via titanium backup when I first switched over to uninstall it via Titanium, then reinstall it. Of course now for whatever reason titanium doesn't give me the ability to restore the application. Anyone know how to fix this? I think I just need the google apps apk but I don't know where to get the most recent package of them. I had google talk 1.3 installed and its different for froyo. I can always go back to my original nandroid backup if its not possible but I'd lose all the customizations and app installs/uninstalls since. Thanks for the help.
Flash the rom you have installed again.

Backup Solution.

Evening All.
I have not long since got my HTC One (UK version of it makes any difference).
It is S-Off, bootlooader unlocked and rooted with TWRP 2.6.3 recovery but currently running stock firmware. I've had a play with ARHD and liked it. However it's a bit of a nause having to re download apps every time I update. The internet were I am is very slow so this takes time.
I know backup solutions exist however I get conflicting reports about the apps. Having come from an iPhone (which I still use as a work phone) I am looking for a backup solution that with either a brand new phone or a factory reset and a new/custom Rom I just hit restore and it puts all my apps data and settings as it was when I backed up. Including things like my layout in widget locker and nova launcher.
I was going to be using helium but then read that you still have to download the APK for all the apps again from Google so that seems a pretty defunct choice.
It's there an app which will backup my phone, I can remove this to my laptop. Then factory reset, reinstall the app (I'm assuming you have to do this) and then I put the backup back on the phone and restore it?
Cloud options are no use due to the slow internet.
Apologies if this has been covered before but I just can't seem to find a definitive answer.
Thanks in advance.
Carl.
vRS Carl said:
Evening All.
I have not long since got my HTC One (UK version of it makes any difference).
It is S-Off, bootlooader unlocked and rooted with TWRP 2.6.3 recovery but currently running stock firmware. I've had a play with ARHD and liked it. However it's a bit of a nause having to re download apps every time I update. The internet were I am is very slow so this takes time.
I know backup solutions exist however I get conflicting reports about the apps. Having come from an iPhone (which I still use as a work phone) I am looking for a backup solution that with either a brand new phone or a factory reset and a new/custom Rom I just hit restore and it puts all my apps data and settings as it was when I backed up. Including things like my layout in widget locker and nova launcher.
I was going to be using helium but then read that you still have to download the APK for all the apps again from Google so that seems a pretty defunct choice.
It's there an app which will backup my phone, I can remove this to my laptop. Then factory reset, reinstall the app (I'm assuming you have to do this) and then I put the backup back on the phone and restore it?
Cloud options are no use due to the slow internet.
Apologies if this has been covered before but I just can't seem to find a definitive answer.
Thanks in advance.
Carl.
Click to expand...
Click to collapse
I use ES File Explorer to backup all the app apk's and HTC backup to my google drive for settings / mms / contacts/ etc
Titanium Backup

[Q] Unfortunately, Gallery has stopped.

I dislike the default launcher that comes with the G Flex, so I installed Nova Launcher. Upon trying to open my gallery app, I get the error message that I quoted for the title of this thread. The gallery app works fine with the LG launcher. My question is this: is there any way to fix the gallery app? I've tried clearing the app's data and cache, to no avail.
If there is no way to fix it, would it be possible to pull an AOSP gallery app from a G2 or Nexus 5 ROM and install it?
EDIT: It seems that none of the LG apps work with Nova Launcher.
something is goofy with your phone; I have been using Nova for 6 months on this phone without issue
I'm using Kit Kat and I'm rooted, but it was doing that before I rooted. I reverted to stock JB (which did not have the same problem), rooted it then, and couldn't reproduce the problem. I reverted to stock again, ran the KK update, installed Nova, and had the same problem. I rooted the phone again, after confirming that the problem still exists.
I've got a few ROMs on my computer, like CM 11 and the new Sprint update for the LS995. I'm wondering if I can just pull the apps I need out of one of those zip files.
I dont know about mixing/using files from other roms..I would probably factory reset first, and see if that helps..if you are rooted, you can grab the GFlex Cache wiper program and try wiping dalvik/cache and see if that helps too
I've already done a factory reset and cleared the cache via the recovery. I'll try the app you spoke of, though. Now I just need to find it...
EDIT: That didn't work. Would it be possible for anyone to pull at least the gallery apk off of their phone and upload it? I'll try to install it using ADB.
EDIT AGAIN: Screw it. I'm going to back up all my crap, revert to stock, redo the update, and root it again. I'll try to see if I can't pull the APKs myself and try reinstalling them. It probably won't work, but it's worth a shot.
ANOTHER EDIT: I figured out what the problem is. I have my DPI set to 220, which apparently breaks the LG apps. I want to keep my DPI setting where it is more than I want to use the broken LG apps, so I'm going to attempt to use the AOSP gallery and see what happens.
YET ANOTHER EDIT: Trying to install the 4.4.2 AOSP gallery apk didn't work. It wouldn't install at all. I found an app in the Play Store that mimics the 4.3 gallery, and it seems to cover my needs for now. Thanks for the advice. It really helped me narrow down the cause of my problem.

[Q] com.android.phone crashing

In advance: I may be a idiot.
I received my LG L90 D410hn yesterday and was happily fooling around. Summing up, all I'd done was:
instaling LG OTA update
successfuly rooting it (towel)
installing greenify pro/donation edition
installing Classic Messaging
Installing Google Launcher (sideloading apk)
Greenifying the bloatware described all along this thread
Eveything was running smooth and crisp, but the dialer design really got to my nerves. So I decided to try to install my LG Optimus 2X custom rom's dialer (The ROM) because that is NEAT.
I backed up my original Phone apk and other related apps with ES File Explorer just in case and uploaded the apks to my Dropbox.
Then I proceeded to uninstall the Phone app. The try was rewarded with a "unsuccesful" message, but the app was seemed gone from the system apps list. So I tried to install the dialer from the Custom rom... no success. I decided to give up, restored the back up and everything was OK.
I went to bed and even dreamed about this marvelous phone, just to wake up to a... Well:
"com.android.phone crashed" messages
no access to any of my SMS apps - stock or Classic Messaging. It just closes with no warning or error message
No data connection. Actually, my SIM wasn't recognized at all after a while
I took my SIM card and put it back in my old phone and, until I rebooted for the second time, the card was problematic, but now it's ok.
How can I clean this mess? I tried to clean the Phone cache to no success, then proceeded to a factory reset with the same outcome
(I have no MicroSD card on the L90)
Follow this Guide and reflash stock rom. :good:
http://forum.xda-developers.com/lg-l90/general/guide-flash-stock-kdz-offline-lg-l90-t2803479
marioho said:
In advance: I may be a idiot.
I received my LG L90 D410hn yesterday and was happily fooling around. Summing up, all I'd done was:
instaling LG OTA update
successfuly rooting it (towel)
installing greenify pro/donation edition
installing Classic Messaging
Installing Google Launcher (sideloading apk)
Greenifying the bloatware described all along this thread
Eveything was running smooth and crisp, but the dialer design really got to my nerves. So I decided to try to install my LG Optimus 2X custom rom's dialer (The ROM) because that is NEAT.
I backed up my original Phone apk and other related apps with ES File Explorer just in case and uploaded the apks to my Dropbox.
Then I proceeded to uninstall the Phone app. The try was rewarded with a "unsuccesful" message, but the app was seemed gone from the system apps list. So I tried to install the dialer from the Custom rom... no success. I decided to give up, restored the back up and everything was OK.
I went to bed and even dreamed about this marvelous phone, just to wake up to a... Well:
"com.android.phone crashed" messages
no access to any of my SMS apps - stock or Classic Messaging. It just closes with no warning or error message
No data connection. Actually, my SIM wasn't recognized at all after a while
I took my SIM card and put it back in my old phone and, until I rebooted for the second time, the card was problematic, but now it's ok.
How can I clean this mess? I tried to clean the Phone cache to no success, then proceeded to a factory reset with the same outcome
(I have no MicroSD card on the L90)
Click to expand...
Click to collapse
When you place your original dialer back into its original place, make sure the permissions are r-w-rr, and then reboot. If that doesn't work, I'm sure someone else can help you out. There's a fix for this besides reflashing the KDZ.
Ilxaot said:
When you place your original dialer back into its original place, make sure the permissions are r-w-rr, and then reboot. If that doesn't work, I'm sure someone else can help you out. There's a fix for this besides reflashing the KDZ.
Click to expand...
Click to collapse
Thank you, guys! I ended up reflashing KDZ. It was a breeze though, so no hard feelings.
I did, indeed, read about the permission settings, but couldn't find a good guide at the time so I let it slip.
Reflash KDZ didnt fix it for me
I have an almost identical problem after attempting to install the google dialer. I reflashed the phone but it still had all the previously loaded apps still in it including the dialer and services. Any ideas what to do next? The dialer and services have the correct permissions. I noted in another post that the version on these is 0.

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