My new One not working - One (M7) Q&A, Help & Troubleshooting

Hello,
My new HTC One, which arrived yesterday for me does not work.The phone will not turn on and after plugging in the charger does not light up the red LED.There is a chance for firing or just service?
Best regards

if you bought it under warranty ask for a replacement

Get a new one
Sent from my HTC One using Tapatalk

Related

[Q] HTC HD7 Coaxial cable Wifi

Hi
Does anyone know where I could pick up a replacment Coaxial cable for the wifi on a HTC HD7 please?(that ships to the uk)
Don't ask me how I bust mine, but I did and would love to get it repaired ASAP
I saw this place however they are out of stock, and have been for some time now.(cellulardr.com/t-mobile-htc-hd7-antenna-coaxial-cable-white-for-wifi-and-bluetooth-windows-7-tmobile.html)
Thanks Matt

UK repairs

I have a HTC one in black brought from a reputable second hand company. I have now got crackling speaker (top) phone debobding near SIM tray and purple tint camera. Has anyone sent there's from UK does it goto a company in Leeds can't remember the name but most contract phones do. They are horrendous cowboys I'd rather have my nephew take it a apart (he's 3). Or HTC
Mate I had a lot of problems with them and they are cowboys. Had problems after 2 weeks faulty usb and board. Then got it back scratched to #### which it then took about 2 months to get a new front of phone. Which they then sent my phone back not doing. So kicked off and got a new phone in the end.
Sent from my HTC One using XDA Premium 4 mobile app
Yeah I've had phhones repaired before under warranty always came back worse. Just have to bite the bullet Im buying another cos I know hopefully sell mine if it's sellable still.
elegant elements 17.0
Sent 2 phones (Desire and Sensation) to HTC UK repairs, got both back within a week fixed under warranty
Sent a Hero and Desire, back within a week I think, both times good service. Sending the One later this week
That's good to know sending mine off Wednesday
insert elemental.

Warranty HTC One Sprint

So my friend has a One and lives in Europe. His headphone jack just stopped working, he is completely stock. Since he is in Albania and bought the phone second hand, can he send it to HTC for repairs? The phone is supposedly still under warranty, right? Would HTC do it for free?
Sent from my HTCONE using Tapatalk

Where to buy Original HTC Salsa Battery?

Hi Mates,
I had some issues with my htc salsa's battery so I bought a new one from local vendor (As it was not available at HTC service center).
But that battery also didn't work for long and starts bulging so I remove it from my phone and now again I have to buy a new battery.
Can anyone guide me from where to buy it?
Thanks in advance
arpanshukla17 said:
Hi Mates,
I had some issues with my htc salsa's battery so I bought a new one from local vendor (As it was not available at HTC service centre).
But that battery also didn't work for long and starts bulging so I remove it from my phone and now again I have to buy a new battery.
Can anyone guide me from where to buy it?
Thanks in advance
Click to expand...
Click to collapse
Buy a new HTC Battery either from Amazon or eBay and don't buy cheap copy's, buy HTC ones only. they are around u gotta look for them though.

HTC One XL first charge and wifi problems?

Hello there,
I just got my HTC One XL from ebay and I have some questions.
1. Does HTC One XL have this problem too? HERE
2. How should I do the first charge? Should I use my new cellphone first and wait to the battery discharge in order to make a full charge of 7 hours?
Thank you!
sombragn said:
Hello there,
I just got my HTC One XL from ebay and I have some questions.
1. Does HTC One XL have this problem too? HERE
2. How should I do the first charge? Should I use my new cellphone first and wait to the battery discharge in order to make a full charge of 7 hours?
Thank you!
Click to expand...
Click to collapse
you are in the wrong forum, here is the htc one M7 forum. your forum is here: http://forum.xda-developers.com/one-x-att
but I already owned a one X so I can answer your 2 questions
1. Newer batch of htc one x doesn't suffer from the wifi issue. Anyway I think that the XL variant never suffered from that issue. If this happen to you, you can repair it by yourself easily (I did on mine), you have to remove the back casing of the phone, locate the wifi contacts on the PCB and very delicately pry boths contacts upward so they touch the antenna firmly when you put back the cover.
2. Its recommended you do a full charge (100%) once before you use the phone, however I never did it neither to my One X or my One M7 and never experienced battery issues.

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