Dropped my Moto X - Moto X Q&A

So after owning smartphones for about 5 years I finally dropped my moto x (of course my favorite phone of all time) and wasn't lucky enough to come out with an uncracked screen. The phone still works flawlessly so it is only the glass that has cracked and the digitizer is fine. I started taking apart the phone to see if I could fix it or not and I got 7 of 11 screws out of the back. Most of which stripped almost immediately and I even resorted to taking a knife and etching grooves into the screws. Well sadly I cannot for the life of me get the last 4 screws out of the back and was hoping someone here had some advice to be able to get the stripped screws out
Also I would like to know if it is possible to replace just the glass on the phone myself or if I will need to buy a digitizer and glass.
Thanks everyone!

You can't do just the glass. You'll kill the screen doing that. You'll have to buy a combo part if you want to do it yourself (which at this point is all you'll be able to do, since you ripped it open yourself).
If you really want to go ahead with it... Don't get some low quality junk part. I work in cell phone and tablet repair, and I have people come in all the time with broken parts of their phones that they tried to replace. Be prepared to shell out a **** load for a new screen.
This is the only thing I can recommend. We use Gadgetfix when we can't get parts from our usual suppliers, so I can vouch for quality.
http://www.ebay.com/itm/Motorola-Mo...e_Replacement_Parts_Tools&hash=item51b7742d26
For the screws, you can try to do what we do... Superglue. It sometimes helps you get a grip on troublesome screws.
Also make sure you have a heat gun. Hairdryers take a hell of a lot longer, but those work too.

dpwhitty11 said:
You can't do just the glass. You'll kill the screen doing that. You'll have to buy a combo part if you want to do it yourself (which at this point is all you'll be able to do, since you ripped it open yourself).
If you really want to go ahead with it... Don't get some low quality junk part. I work in cell phone and tablet repair, and I have people come in all the time with broken parts of their phones that they tried to replace. Be prepared to shell out a **** load for a new screen.
This is the only thing I can recommend. We use Gadgetfix when we can't get parts from our usual suppliers, so I can vouch for quality.
http://www.ebay.com/itm/Motorola-Mo...e_Replacement_Parts_Tools&hash=item51b7742d26
For the screws, you can try to do what we do... Superglue. It sometimes helps you get a grip on troublesome screws.
Also make sure you have a heat gun. Hairdryers take a hell of a lot longer, but those work too.
Click to expand...
Click to collapse
The price of a replacement screen makes a repair pointless right now. I can get a new in box XT1058 for less then the price of the screen most days.
Maybe hold onto the phone and repair it when/if the price of replacement screens come down.

Yeah....I'd just pick up a new or used phone. Price is great for this phone....you may shell out for the parts you need and have more issues...then you'll really be in the hole.
Sent from my Moto X cellular telephone...

iximoronixi said:
So after owning smartphones for about 5 years I finally dropped my moto x (of course my favorite phone of all time) and wasn't lucky enough to come out with an uncracked screen. The phone still works flawlessly so it is only the glass that has cracked and the digitizer is fine. I started taking apart the phone to see if I could fix it or not and I got 7 of 11 screws out of the back. Most of which stripped almost immediately and I even resorted to taking a knife and etching grooves into the screws. Well sadly I cannot for the life of me get the last 4 screws out of the back and was hoping someone here had some advice to be able to get the stripped screws out
Also I would like to know if it is possible to replace just the glass on the phone myself or if I will need to buy a digitizer and glass.
Thanks everyone!
Click to expand...
Click to collapse
I tried to do a glass only repair on my moto x. Screen broke before I could even attempt to remove the outer frame.
Sent from my XT1060 using Tapatalk

Ok so pretty much its not worth it and its almost cheaper to just buy a new one
O well guess I'll get the stormtrooper moto x!

Related

Raider digitizer glass shattered, anyone know the proper way to install a new one?

Yes, I already broke my phone. Go ahead, grin and chuckle..now that you've gotten it out of your system, anyone want to offer a little guidance? Never disassembled a newer cellphone before. New glass is ordered and has been shipped, just waiting for it to arrive. I'm hoping the process is fairly simple. I do have a specialized set of screwdrivers with all the hard-to-find bits, so that's not a problem ..it even has the tiny blackberry bit.. but from what I can see HTC uses standard micro Philips screws. Yay for standard formats!
Sent from my HTC PH39100 using xda premium
If this phone is anything like hd2 you're gunna want the flat pry tools they sell (search hd2 screen replacement tools). Their not needed but a nice handy thingy to have, other wise you might crack your LCD from flexing it too much.
Sent from my HTC PH39100 using XDA App
I wont grin and chuckle too much, I broke my Atrix after 4 days.
The Vivid screen seems very fragile. 2 of my coworkers have broken theirs within a few weeks of having them. Small drops from waist distance. Its too bad because I have seen the current Samsung models dropped from 6 feet face first and survive
Sent from my HTC PH39100 using xda premium
Yeah, I've cracked mine as well. If you google HTC raider teardown on YouTube.. There's a vid.... Butttt, it's not in English and it's a teardown not a screen replacement tutorial.
It seems as thought HTC has been using reeeeally thin glass in their devices.
Whered you get the glass? It'd be very thoughtful of you to do a tutorial as you do it. I really want to replacement mine but if you remove one on the screws by the battery it voids your warranty
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
travisxcore said:
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
Click to expand...
Click to collapse
How much is it for them to fix it?
I have no idea. Shoot them an email (not Support Inquiry, youre gonna wanna send it to Repair Inquiry) and they should be able to tell you. Make sure you fill out the S/N box out now, or their just gonna send you an email back asking for it.
travisxcore said:
I have no idea. Shoot them an email (not Support Inquiry, youre gonna wanna send it to Repair Inquiry) and they should be able to tell you. Make sure you fill out the S/N box out now, or their just gonna send you an email back asking for it.
Click to expand...
Click to collapse
I'll do that right now. Thanks alot
(sorry to hijack the thread lol)
They use a double sided tape that hopefully comes with your replacement screen , I tried to replace a water damaged screen and it really wasn't a fun process
Sent from my HTC PH39100 using xda premium
It didn't fall very far..
Yeah when mine fell I had it in a shirt pocket, bent over to pick something up and it slid out, fell about a foot and a half..directly onto the search button corner on ceramic tile. Crunch. I ordered a new panel from tmart.com .. I got a confirmation email back on the 4th saying its been shipped via usps.. should be here soon. I hope it comes with everything I need - cost me about $50.00 with the shipping and everything. I paid the extra 3 bucks for insurance lol..
bproulx said:
Yeah when mine fell I had it in a shirt pocket, bent over to pick something up and it slid out, fell about a foot and a half..directly onto the search button corner on ceramic tile. Crunch. I ordered a new panel from tmart.com .. I got a confirmation email back on the 4th saying its been shipped via usps.. should be here soon. I hope it comes with everything I need - cost me about $50.00 with the shipping and everything. I paid the extra 3 bucks for insurance lol..
Click to expand...
Click to collapse
So, how was the installation process? And did it come with the adhesive? I'm going to buy it from that site as well
And then it was fixed..! FTW!
Ok sorry for the delay getting back to you guys.. been frantically waiting for the screen to clear US customs (ugh) and arrive, which it finally did today. I was able to get my hands on it at about 3 this afternoon, but I wasn't able to actually look at it until about an hour ago..
So.. I open the package, big grin on my face..and the first thing I notice is that the glass is AT&T branded. Funny, considering I'm in Canada and using Rogers..but hey a digitizer by any other name...and all that. So! I open the bag that my "tools" came in.. There are 2 blue plastic tools, one a prying tool and one looked a lot like a guitar pick. Cool. There are also 2 screwdrivers included, and I'm momentarily excited, until I realize they're just tiny torqx bits. The Raider uses TINY philips head screws, so those were useless. I put them into my tiny tool set..for later consideration.
Back to the screen. Looks like it the real deal, so I watch half of the teardown vid on youtube.. As mentioned in an earlier post it isn't an english-language vid so aside from seeing the locations of the screws and the methods of levering off the internal components, there's no exchange of information going on. I would like to mention however that the video kind of glazes over the locations and removal processes for some sensitive connections, so having only experienced laptop repairs personally.. I was in fairly uncomfortable and unfamiliar territory - but I was determined.
I tried several ways at getting the phone down to its base components, and finally succeeded in locating the panel's ribbon connector interface on one of the phone's circuit boards. I had to remove the back of the phone, pull the batt, sim and sd, and pull the 4 main screws that lock the housing down onto the phone.. From there its a matter of levering off the black plastic shell and whats underneath is a whole lot of tech in a very tight space. There were 3 or 4 wires I had to disconnect, about 15 tiny screws in 3 different lengths, and then when all was said and done I had to pry the busted panel off using the supplied blue lever tool (pretty handy, actually.) and then lift the lcd away from the metal housing enough to slide the old connector out and the new one through.. This was a very tricky process - I drink way too much coffee to hold completely steady for long..lol.. Finally got it all through, but by this time I had smudged the inside of both glass surfaces pretty badly and it took some serious mechanical dexterity to hold the surfaces and wipe them down without wrecking any of the flapping, loose circuit boards, screens, etc.. it was a frightening experience.. I won't lie.. I definitely feared the worst possible outcome given my limited experience.
So.. the panel's ribbon cable is inserted, the white clip back down securing it.. I manage after several attempts to remember how to put the puzzle all back together, and after about 45 minutes of messing with it I had a visually complete phone again. I hit power, and miracle of miracles the HTC logo flashes on the screen.. I'm hopeful..
The phone boots up, looks great (aside from a few smudges I missed on the inside..grr) so I start touching the screen and here's where we have the first problem..lol.. its recognizing that I'm touching the screen..but not really accurately.. it seems to be that there are dead areas.. So now I'm thinking I broke something..lol..
Smoke break.
Took it all apart again, forgot to clean the smudges, removed and re-seated all the connections, and about 15 minutes later I had it back together again. I booted it up and waited.
Success!! It sees where I'm touching accurately now - I think the ribbon must have moved while I was putting it back together, I was shifting things a lot as I was trying to figure it all out, so I must have stressed the cable enough to move it slightly in the slot.. that, or I didn't have it all the way in / straight the first time I did it. Either way, it works fine now. I was successful on the 2nd attempt, and now the only difference is that this glass feels..rougher? less smooth? not sure how to describe it.. it feels different, anyway.. and the at&t logo of course. Aside from that, you'd never know it was in pieces an hour ago..lol.
Would I do this again? ..I hope I don't have to. Its not impossible, but man, if you're going to try this BE SUPER CAREFUL!! lol..
edit: and no - it didn't come with the double sided tape, but it seems to be staying without having to replace it.. it wasn't too hard to remove it from the panel, but getting it back on straight took some finesse.. lol.. it comes apart easier now when you're tryingn to disassemble it..but seems to be holding together fine on its own.
travisxcore said:
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
Click to expand...
Click to collapse
Corning makes the glass on the Raider/Vivid?
I would suspect it to be more sturdy if its corning, my SGS has been without a screen protector and still does not have any scratches. Yes i know SGS is Gorilla Glass and this is not but i would think it would be stronger.
@ bproulx
You should take it apart again and make a tutorial . I hope i never have to go though what you did. Knock on wood.
lol..might take it apart again..
So..I have smudges on the inside of the glass. Stupid sweaty fingers. Now I'm tempted to pull it apart again ..but not far enough to make a tutorial lol.. besides.. I'm glad I didn't have a camera on me - you guys woulda had a good laugh at me breaking into a sweat trying to pry loose the glass panel the first time..lol. I know it was already broken but (a) I was trying not to cut myself on it and (b) I was also trying not to break the lcd underneath. Which I believe also has smudges on it. Oi.. I guess I'll have to get in there and clean it. Probably not tonight tho. I'm just glad the thing still works - I was scared I was going to bust something. There are a LOT of little things in there. For the record the CPU looks neat. Its smaller than a sim card, a little bigger than a micro sd. Pretty impressive.
bproulx said:
So..I have smudges on the inside of the glass. Stupid sweaty fingers. Now I'm tempted to pull it apart again ..but not far enough to make a tutorial lol.. besides.. I'm glad I didn't have a camera on me - you guys woulda had a good laugh at me breaking into a sweat trying to pry loose the glass panel the first time..lol. I know it was already broken but (a) I was trying not to cut myself on it and (b) I was also trying not to break the lcd underneath. Which I believe also has smudges on it. Oi.. I guess I'll have to get in there and clean it. Probably not tonight tho. I'm just glad the thing still works - I was scared I was going to bust something. There are a LOT of little things in there. For the record the CPU looks neat. Its smaller than a sim card, a little bigger than a micro sd. Pretty impressive.
Click to expand...
Click to collapse
I've taken apart laptops (MacBooks at all) and successfully reassembled them so I think I'm up to the job. I'm reaaaally thankful that it says AT&T at the top and not HTC like the pic shows (since I'm on att).. Another question though, did you successfully get the "void" plastic piece back over the screw? Because, I want to keep this phone as "under warranty" as possible
Getting better at taking it apart..lol..
Chism87 said:
I've taken apart laptops (MacBooks at all) and successfully reassembled them so I think I'm up to the job. I'm reaaaally thankful that it says AT&T at the top and not HTC like the pic shows (since I'm on att).. Another question though, did you successfully get the "void" plastic piece back over the screw? Because, I want to keep this phone as "under warranty" as possible
Click to expand...
Click to collapse
No, the little void sticker on mine was less like a sticker and more like... glue, with paint on it.. lol.. it just flaked apart when I tried to lift it.. but I wasn't concerned with preserving it. Maybe if u use an x-acto or something like that you can lift it intact..? Let me know how you do.
I started getting some random touch input glitches yesterday, and today they got worse.. then my son spilled hot coffee on me and I dropped my phone on the carpet where it of course popped apart..lol..and then when I booted it back up I had some *major* touch glitches.. it was seeing input higher up than the actual contact point, and just acting real buggy..the phone was lagging.. so I took it apart again, completely.. took my sweet time reassembling it this time - I even got out the micro-fibre cloth and cleaned all the glass, and voila.. this time - its like new. I can already tell its put together right this time, which tells me something wasn't quite right before - I'm guessing I didn't get the ribbon cable seated properly before.. there are a lot of tiny, offset contacts on the end of that little cable. Anyway, I guess the moral of the story is screw warranties, and the more times you disassemble your phone the better you get at it.. lol.. it wasn't anywhere near as intimidating this time around. Felt kinda easy, actually. I think I just psyched myself into thinking it would be hard to do the first time around.
I do miss my original glass tho.. I'm thinking about contacting HTC and ordering an oem panel lol.. this one feels.. grippy. The HTC one felt smooth as silk.. I dunno this one kinda feels more like window glass. Meh.. better than a broken ghetto phone. At least now I can whip it out in public without hanging my head in shame and peeking around to see who's looking at my ugly screen. I never even tried HTC directly..I just googled the part and went with the one with good reviews..
OMFG...FML..
Sooo.. I got angry at my Raider today.. started doing the weird touch input glitches again after a battery pull, got frustrated and slammed my phone down on the table in anger...and.... smash. Brand new panel is now ten times as shattered as the old one was. AND...now the phone won't even light up. AND..it looks like I may have cracked the actual LCD this time.. just a small crack at the very bottom - wouldn't even be visible with the shell on the phone.. but.. I'm not very optimistic. I get absolutely nothing on my screen when I boot the phone, all I get is one haptic "bump" and thats it. Nada.
Sooo... looks like I need a new phone. Again.
Lame.
There goes $600.00
....sigh.
Anyone wanna donate an old android device to a guy who's now really really sad and has no phone? LOL.. why did I give away my legend????
Not giving up my phone!! LOL!
Ok so I decided to try my luck at replacing the LCD as well as the busted digitizer that I just re-broke..lol.. back to tmart, and ordered both. I really wish I could have found the whole assembly pre-built, but the only company I found selling both as a single unit had a minimum order of 5 pcs. Out of my price range for repairs, although with my track record maybe it wouldn't have been a bad idea? lol.. anyway, I just bought both parts from tmart and am still waiting for one of them to show up. The good news is I was able to replace the LCD already. It really is just held in there with tape. Like.. there's nothing really holding it all together..you'd think with all those screws and tabs they could have come up with a better way?? Ah well. I have a display again, but until I can get the digitizer and install it I'm without input.. so I can just watch the phone boot and then sit on my lock screen. Or boot into recovery mode and use the vol and power buttons to mess about.. But why..lol. I'll just wait.
I'm just happy that nothing else seems to be affected. I had my alarm going off still with no screen, so that tipped me off that everything else should still be ok. I won't know for 100% certain til I complete the repair, but it looks promising. I picked up a used HTC Magic (ugh) from kijiji for $80 and it came with 3 batteries, 3 chargers, 3 usb cables, 3 leather cases, and a bunch of other crap in threes. Just so I'm not completely without a phone in the meantime. Overall not bad for $80 but man is this phone slow. I installed a custom rom **THANKS XDA!!** on it and it improved the performance and look of the OS a little, but it lags a lot even overclocked when just typing a text.. I can't wait to get my phone back!!
Aside from the screens, this phone is pretty tough. I slammed that sucker down pretty hard that day.. Cmon HTC - why didn't you give us gorilla glass on a $600 LTE phone!?!?!?!? I wish I could find an aftermarket panel that was made from gorilla glass. That would totally rock!
Yeah, i really wish they would've put gorilla glass on it. I used to have the atrix and ive dropped it on tile floor at least 3 times... Nothing. Keys in the same pocket as phone.. No scratches at all.
I didn't want to try my luck, so I just got a replacement vivid

So I cracked my screen...

I dropped my phone today and the screen cracked. It's still usable, just has two ugly cracks along the front. Anyone know of a easy way to replace the screen?
treezy26 said:
I dropped my phone today and the screen cracked. It's still usable, just has two ugly cracks along the front. Anyone know of a easy way to replace the screen?
Click to expand...
Click to collapse
send it back to motorola i think they charge 150 to fix
nelsonator1982 said:
send it back to motorola i think they charge 150 to fix
Click to expand...
Click to collapse
Might as well have Motorola replace it, it costs $175 for a new device, but you have to mail them you're busted one first.
Sent from my Nexus 6 using Tapatalk
nelsonator1982 said:
send it back to motorola i think they charge 150 to fix
Click to expand...
Click to collapse
Agreed. I had a similar issue and had an overall good experience with Motorola repair. Took about ten days from start to finish.
Do I just go to there website? I don't have insurance.
treezy26 said:
Do I just go to there website? I don't have insurance.
Click to expand...
Click to collapse
Pretty much. Start at their online repair site:
https://motorola-global-portal.cust...ZS8xNDUxMjUxNzM4L3NpZC9zSnk3cDJGbQ==#/service
So I contacted Motorola and they will fix it for $175 and if I want it back fast I would have to pay another $40 in s/h. With that amount of money, I could just buy a brand new one for another $50. Any thoughts?
treezy26 said:
So I contacted Motorola and they will fix it for $175 and if I want it back fast I would have to pay another $40 in s/h. With that amount of money, I could just buy a brand new one for another $50. Any thoughts?
Click to expand...
Click to collapse
Yes it's 250 on Amazon. Probably a better choice.
Also do yourself a favor and buy a case
OK but now I'm in a dilly of a pickle... I have the option to buy the 6p. My concerns are that the 6 isn't gonna receive anymore love now that it's going on two years old. Would it be wise to purchase the 6 again? Or should I just upgrade to the 6p? I love the 6, I do. But...and yes there's always a but lol. But the 6p intrigues me. I've researched and I know its not much of an upgrade but I love the thought of the fingerprint scanner and the overall look of it. But it is slightly smaller in size and I'm a big dude...but (there it goes again), I could always get a case to make up the difference... Anyways, I would love you guys feedback on my first world dilemma lol. Thanks!
get the 6 and save the money for the next nexus 6 upgrade before the end of next year with a proper cpu like the 820
Sent from my GT-N7000 using Tapatalk
Just an update if anyone cares lol. I went ahead upgraded to the 6p. Farewell my fellow shamu-ers. If anyone is interested in purchasing my 6, pm me. Good day.
If you still have the phone and aren't afraid of breaking it you could try a glass only replacement. I have never done it before until yesterday. I ordered the wire from eBay and made a simple jig to hold the wire so I had both hands. I successfully removed the glass. Hooked it back up still works. Am waiting for the new glass and loca glue (didn't order it until I removed old glass so wasn't waisting money if I broke it. I did practice on 2 junk phones first. Only one of the test screens worked before and it still worked after. YouTube videos is what I followed.
get the 6 and save the money for the next nexus 6 upgrade before the end of next year with a proper cpu like the 820
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
This. It's not worth the extra $400 for the 6P just for a bit more dev love.
affiatic said:
If you still have the phone and aren't afraid of breaking it you could try a glass only replacement. I have never done it before until yesterday. I ordered the wire from eBay and made a simple jig to hold the wire so I had both hands. I successfully removed the glass. Hooked it back up still works. Am waiting for the new glass and loca glue (didn't order it until I removed old glass so wasn't waisting money if I broke it. I did practice on 2 junk phones first. Only one of the test screens worked before and it still worked after. YouTube videos is what I followed.
Click to expand...
Click to collapse
Would you care to share your links in what you did?
If better camera and finger print sensor and more comfortable phone in hand is whats important to you i would dive in. I buy 3 phones a year so i can understand you wanting to upgrade even if its not that big of an upgrade . But at this point there won't be any giant leaps from year to year .
treezy26 said:
Would you care to share your links in what you did?
Click to expand...
Click to collapse
Here is a link to glass and t3 torque screwdriver. http://pages.ebay.com/link/?nav=item.view&id=361337407585&alt=web
I got all the parts on ebay. Used the cheapest I could find from us sellers. You need a loca glu. I used a uv flashlight I got on eBay to cure the glue. Have to put it on all parts of glass for about 30 seconds each spot.
Here is the link to the wire I used
http://pages.ebay.com/link/?nav=item.view&id=111281188717&alt=web
I drilled 2 holes in a 2x10 block of wood about 8" apart and put the wire holding sticks in the holes. Watch YouTube videos to see how to take phone apart
It worked pretty good for me. I ended up with 2 small air bubbles under the glass and glass is slightly lifted on one side. Cannot notice once in cheap tpu case.
I used a locktite glue that takes 24hrs to cure to glue screen back to bezel. Cleaned with close pins while curing. Tried double sided tape didn't hold, krazy glue dried to hard didn't hold screen to bezel. I think all my trial and error and scraping and reglueing the bezel is why it is lifted.
Sorry took so long to reply. Just glued the screen on 2 days ago.
And I am in no way saying this is easy just that it was no where near as hard as I thought it would be. You could easily completely break screen trying this
Update. Screen works fine but... The locktite worked the best but is coming undone again. I believe I may have had the loca glu to thick. And made the screen thicker in doing so. And when I put it together it is pressing out. Am thinking of reseperating and reglueing. Any advice is welcomed

Great, cracked the screen of my Z3 Compact

This morning I was cleaning my phone (getting rid of the finger prints/smudges) while standing up when it slipped out of my hand and hit the tiled floor. Everything is fine except the screen (which is cracked). Screen works fine but is unresponsive no matter where I press or touch the screen. How much does a Z3 Compact replacement screen cost? I searched around and it seems it is about $100?
Screen replacement costs in Poland +/- 135$
(authorised sony service)
Yes' it's hard to get original one cheaper than 100-120$. You can search for some Chinese replacement cause sometimes it looks quite similar to original one but You must check it before buying. Last time I had a client with Z1c replacement screen which he bought for 40$ and there was no white color, everything what should be white was purple.
Voids warranty, cheap replacement
Got mine from here replacebase dot co dot uk (can not post links ), of course you void your warranty if you do it yourself.
Parts are good quality till now. I advice to order a back glass too, I broke mine when taking it out and had to reorder again (costs approx 6 pound).
Next time just heat up back glass with hair dryer and You wont break it.
Chamelleon said:
Next time just heat up back glass with hair dryer and You wont break it.
Click to expand...
Click to collapse
Thanks for the input
The problem was a small crack which did not matter until you have to remove it, you can not pull on it when its cracked. Anyway I will use a hair dryer to put it back together (assemble, heat up, press with books).
Thanks for the replies.
I'll be getting the repair done from the official Sony shop/distributor I bought the phone from. Just wanted to get an idea of how much it "should" cost before I approach them.
m4mbax said:
Thanks for the input
The problem was a small crack which did not matter until you have to remove it, you can not pull on it when its cracked. Anyway I will use a hair dryer to put it back together (assemble, heat up, press with books).
Click to expand...
Click to collapse
Hello
I have tried to change my backglass 3 times but after a few hours the glass falls off... (Yes, I cleaned the phone removing all the old adhesive - and yes, I had pressure on it over night ) But all the instructions I have found on the internet never mentioned anything about putting the glass on, and HEATING it up, and the putting pressure on it... Where have you found that advice? You could imagine that heating up would ruin the adhesive/making it thinner and thereby not waterproof...? But on the other hand your succesrate probably beats mine...
Foxhunter123 said:
Hello
I have tried to change my backglass 3 times but after a few hours the glass falls off... (Yes, I cleaned the phone removing all the old adhesive - and yes, I had pressure on it over night ) But all the instructions I have found on the internet never mentioned anything about putting the glass on, and HEATING it up, and the putting pressure on it... Where have you found that advice? You could imagine that heating up would ruin the adhesive/making it thinner and thereby not waterproof...? But on the other hand your succesrate probably beats mine...
Click to expand...
Click to collapse
I think it was a comment below the iFixit tutorial. But one big warning here, I did extra maximally stupid and put it to 'press' under my table (with books around it). The table was too heavy and cracked my front screen once again :crying:
+ The rear glass sits fixed and has not loosened.
- Don't put too much pressure or you destroy it yet again like stupid me
m4mbax said:
I think it was a comment below the iFixit tutorial. But one big warning here, I did extra maximally stupid and put it to 'press' under my table (with books around it). The table was too heavy and cracked my front screen once again :crying:
+ The rear glass sits fixed and has not loosened.
- Don't put too much pressure or you destroy it yet again like stupid me
Click to expand...
Click to collapse
Doh!!! ? I have also read on Ifixit and can see there are different opinions about if it is nessesary to heat or not. But I think I will follow your advice and heat the new back before putting it under (less pressure) ?.
Another thing I read on Ifixit is that someone writes that you should put on an adhesive sticker - eventhough the new back comes with adhesive already on...? What is your advice on this?
Most pre-glued adhesive stickers on back are useless. Now everytime I change back in Xperia Z, Z1, Z2, Z3 and compacts I need to remove pre-glued sticker and change it to original one. Many times I had complaint on it from my clients saying that back glass came off. So it's better to order original back glass or just original adhesive.
Foxhunter123 said:
Doh!!! I have also read on Ifixit and can see there are different opinions about if it is nessesary to heat or not. But I think I will follow your advice and heat the new back before putting it under (less pressure) .
Another thing I read on Ifixit is that someone writes that you should put on an adhesive sticker - eventhough the new back comes with adhesive already on...? What is your advice on this?
Click to expand...
Click to collapse
Good
Mine came with the adhesive ON the screen, I used that one, I didn't have a separate one. Be extra careful when 'placing' the adhesive where it belongs because you can not remove it once place (okay maybe slightly). Its important that it fits on the first to first and a half try. More adhesive means thicker layer --> glass will stick out
Anyway, most of the stories you read online are partially BS, the phone will work even when the glass is a tiny bit loose or when the adhesive rotated and is a bit thicker in one place. In my eyes, when you dared to order, you are very much capable of assemble the parts.
In btw, ordered new glasses today, hope my two left hands fix it this time.
PS: A lesson I learned on a friends Galaxy S2, do NEVER EVER try to use force when something sticks or is not as loose as in a video. Google or ask another person maybe you just dont do the trick. A connector didnt want to come off so we used a lever to lift it, CLICK, the place where the lever levered broke the board... :silly:
Edit 1: I think its not necessary to HEAT it, it just has to be a lil bit warmer than in your pocket or when calculating heavily. 30s under a hairdryer will be more than enough i guess.
Forgot to update this thread. I received my fixed phone last week. They replaced the screen and even the "bumpers" around the phone for $98. They even delivered the phone to my home free of charge. Looks brand new, all the minor dings I had on the phone are gone.
On another note, I also bought my first iPhone. Got an Space Gray iPhone 6s 128 GB with the official/Apple leather case for the 6s. Got it last Thursday. Been playing around with it a lot and, overall, I love it. Deciding on whether to keep my Z3 Compact as a back-up phone or just sell it. But geez, does the iPhone 6s load games and other apps fast (thanks to its NVMe storage).

Well, I dropped my N6 and broke screen for 2nd time. Alternatives?

Damage is done. Figured I may take this "opportunity" to try another device. Obviously unlockable bootloader is required. I'll dig around on some of the other forums, but wanted to ask here if anyone has experience with the Moto X Pure or Nexus 5X? Those are the two that have peaked my interest so far. Thanks for any beta you can provide.
The Nexus will be more frequently updated than the Motorola device. However, other than the screen being an IPS LCD, the X Pure I feel is the better device all around.
i would suggest you get this..
http://www.amazon.com/Enfain-Wrist-...F8&qid=1462818858&sr=8-1&keywords=wrist+strap
pr0ndigy said:
i would suggest you get this..
http://www.amazon.com/Enfain-Wrist-...F8&qid=1462818858&sr=8-1&keywords=wrist+strap
Click to expand...
Click to collapse
Lol i was going to do the same joke
From my personal story i dropped my n6 one time doing my cardio jumping rope
Phone's screen just fall right on the floor tile... I immediately check
Camera ok, screen ok etc...
1 day after ive finally see that the top bar speaker, you know the little plastic thing, was pushed. So pushed that now the top bar speaker is nearly at the same level of the frame... And led still works
I think the ringke Max cover saved my screen and I'm loving much more my n6 and his scars.
Ps: I've by a Bluetooth headset after that
Thank you I've you read this entirely
bigtimejdub said:
Damage is done. Figured I may take this "opportunity" to try another device. Obviously unlockable bootloader is required. I'll dig around on some of the other forums, but wanted to ask here if anyone has experience with the Moto X Pure or Nexus 5X? Those are the two that have peaked my interest so far. Thanks for any beta you can provide.
Click to expand...
Click to collapse
I would go with a 5x. I have had both and I currently use the 5x. It is a great device and I would recommend it to anyone. With a good custom ROM its bullet proof. Unless you drop it of course lol.
MellowRoms for the Nexus 6 and 5x has moved to Facebook
https://www.facebook.com/groups/212715385759035/
pr0ndigy said:
i would suggest you get this..
http://www.amazon.com/Enfain-Wrist-...F8&qid=1462818858&sr=8-1&keywords=wrist+strap
Click to expand...
Click to collapse
Yeah, I need something like that. I've actually cracked the screen 3 times. All of which were during periods I had the case off. Took if off to clean and lost a couple of the buttons in the case and just hadn't gotten around to ordering one.
So anyway, I just went ahead and ordered the Moto X Pure. I'll fix the N6 and maybe sell it to get a 5x too. Thanks for the feedback.
I just dropped my nexus 6, only 1/3 of the screen is lit and there's just a bunch of lines. I don't have enough money to buy a phone with equal specs. So how hard is it to replace the digitizer?
Sent from my SAMSUNG-SM-G530AZ using XDA-Developers mobile app
If you had a bad digitizer, your display would still function but touch inputs wouldn't register properly if at all. The AMOLED display is what is wrong with your device. Since digitizer and display are fused together, replacing the complete assembly is actually rather easy. However, replacement screens are not cheap. In fact, they aren't much less expensive than sending the Nexus in to Motorola and having them replace the screen for $175.
I'd like to chime in and make a suggestion.
Forearm curls.
This should help increase your grip so it won't be so easy to drop the phone.
Granted, it's an "over time solution". However, it should save some money in the long-run from lost/damaged phones.
That, or just superglue it to your palm.
Nitro1max1 said:
I just dropped my nexus 6, only 1/3 of the screen is lit and there's just a bunch of lines. I don't have enough money to buy a phone with equal specs. So how hard is it to replace the digitizer?
Sent from my SAMSUNG-SM-G530AZ using XDA-Developers mobile app
Click to expand...
Click to collapse
It is quite easy to replace. There are plenty of video's on Youtube that show you how it works.
I bought a digitizer two month ago via Amazon. Had to release ~26 screws. Most sensitive part was to detach the connectors (very fragile!).
It went quite ok and I am now very happy with a full functional Nexus 6.
The digitizer did cost me $160,-. Quite some money, but better than a new investment in a brand new phone (A-brand).
pinibo said:
It is quite easy to replace. There are plenty of video's on Youtube that show you how it works.
I bought a digitizer two month ago via Amazon. Had to release ~26 screws. Most sensitive part was to detach the connectors (very fragile!).
It went quite ok and I am now very happy with a full functional Nexus 6.
The digitizer did cost me $160,-. Quite some money, but better than a new investment in a brand new phone (A-brand).
Click to expand...
Click to collapse
I've repaired some phones in my time, but never in a phone that was pressed together with clips. I wasn't about to spend that money and possibly screw up. I went ahead and bought a HTC Desire Eye for $120. Maybe some day I'll fix the Nexus but no today
Sent from my GT-I9500 using XDA-Developers mobile app
I broke one of these and I feel your pain. I ended up just buying another from Amazon and left the broken one in my drawer. If this other one manages to break I'll probably grab a 5x or something budget. I can't be bothered to pay $175 for the repair when Moto has awful customer support now and the phone is only worth about 200 total.

Shattered screen, literally 30 days in...

So, long story short, I've had my Moto z3 play for exactly 30 days now, last night I dropped it from MAYBE, 3 feet off the ground and it landed face down, front screen is cracked / spider-webbed all over, just wondering what experiences anyone has between Motorola doing a repair, local repair shops, and doing it yourself... I don't have the accidental damage insurance Moto offers, but I love this phone and have to figure something out..
Any input would be GREATLY appreciated...
Wish I could help, but I got no info to share except that when/if you get a new one . . . TEMPERED GLASS SCREEN PROTECTOR! Saved me a few times.
bdizzle1686 said:
So, long story short, I've had my Moto z3 play for exactly 30 days now, last night I dropped it from MAYBE, 3 feet off the ground and it landed face down, front screen is cracked / spider-webbed all over, just wondering what experiences anyone has between Motorola doing a repair, local repair shops, and doing it yourself... I don't have the accidental damage insurance Moto offers, but I love this phone and have to figure something out..
Any input would be GREATLY appreciated...
Click to expand...
Click to collapse
The screen is very simple to replace I had to replace it when I shattered my screen. Bought one off eBay I think for 50$. Just use a heat gun to loosen the adhesive on the sides. Took me about 15 minutes to do.
Just an update, got it replaced at a local phone repair shop, pretty happy with it other than 1 issue, when I power off the phone, then power it back on, the screen is completely black, even though I can hear the hello Moto boot animation, and can feel the vibrations when I touch the screen. However, if I boot to recovery/bootloader mode and THEN power it on, the screen works just fine. Anyone have any ideas?
Cleanser2012 said:
The screen is very simple to replace I had to replace it when I shattered my screen. Bought one off eBay I think for 50$. Just use a heat gun to loosen the adhesive on the sides. Took me about 15 minutes to do.
Click to expand...
Click to collapse
I broke my screen after a week (phone is nice but isn't durable at all).
I'm worried about screen quality. If I get a replacement, are they all the same? Or are some better? It wasn't as bright as I'd hoped to begin with so I don't want it to get worse.
stovo06 said:
I broke my screen after a week (phone is nice but isn't durable at all).
I'm worried about screen quality. If I get a replacement, are they all the same? Or are some better? It wasn't as bright as I'd hoped to begin with so I don't want it to get worse.
Click to expand...
Click to collapse
The only difference I've noticed is that on my new replacement screen, it doesn't have the Motorola/Moto lettering logo on the front bottom chin of the screen, as it originally did, other than that I haven't noticed any difference in quality, brightness, etc..
Sorry about your phone. Same thing happened here - phone fell like 2 feet (with a screen protector) and bam, done. A new screen didn't help in my case. I replaced the fpc connector as well and nope, no go. These phones are extremely fragile. I say abandon ship, bite the bullet and get a new phone.
burnxtc said:
Sorry about your phone. Same thing happened here - phone fell like 2 feet (with a screen protector) and bam, done. A new screen didn't help in my case. I replaced the fpc connector as well and nope, no go. These phones are extremely fragile. I say abandon ship, bite the bullet and get a new phone.
Click to expand...
Click to collapse
Think I may do the same. Have my moto x4 for a backup. Other than freezing up (which I could probably fix) it's not bad. I really wanted the amoled screen, but very disappointed with the brightness in daylight. Plus I don't want to pay $50+ only for it to not work as yours did. Isn't worth it imo. Which is to bad since I really like the moto interface.
Anyone know of a good replacement?
Any phone is apt to have the screen shatter without a case when dropped, while that doesn't help I want to link a video showing the Z3 Play screen is not that easy to break. The Poetic Karbon can be had for less than $10 which gives adequate drop protection it seems.
fivefour said:
Any phone is apt to have the screen shatter without a case when dropped, while that doesn't help I want to link a video showing the Z3 Play screen is not that easy to break. The Poetic Karbon can be had for less than $10 which gives adequate drop protection it seems.
://youtu.be/_PlQvqznx4k
Click to expand...
Click to collapse
This is true. When I dropped and shattered mine, (64gb Moto Z3 Play Unlocked) I had just purchased the device 5 days prior from Target (they had it on clearance for $150, and they screwed up big-time, they had it listed as the 32gb variant, even though the box specifically said 64gb lol), anyways, I dropped it with NO case, and NO screen protector, onto concrete from about 3 feet off the ground..
However, now I have the Lenovo official aluminum bumper case that's compatible with mods, as well as a tempered glass screen protector, and have dropped it at least 4 or 5 times on a hard wood floor, from about 5-6 feet up, and has not even affected it...

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