[Q] 4.4 update not working - One (M7) Q&A, Help & Troubleshooting

Hi!
I have the HTC One, and the update for Android 4.4 is now available for my phone (yay!). The only problem is the update is not working. When I try downloading it, all it says is that the update is broken.
Please help!

Nilossiell said:
Hi!
I have the HTC One, and the update for Android 4.4 is now available for my phone (yay!). The only problem is the update is not working. When I try downloading it, all it says is that the update is broken.
Please help!
Click to expand...
Click to collapse
have you tried to download it again?

alray said:
have you tried to download it again?
Click to expand...
Click to collapse
Yes, many times.. Turned the phone off and on again, tried a different wifi, but nothing helps..

Related

New Firmaware in Kies

I found a new version in Kies, but when I try to update give me error
dbtomas said:
I found a new version in Kies, but when I try to update give me error
Click to expand...
Click to collapse
JM1/JM2 is quite old.
This firmware JM1 has been released officially about 1 month ago.
There are also some solutions for updating with KIES and the error that occurs.
Enulien said:
This firmware JM1 has been released officially about 1 month ago.
There are also some solutions for updating with KIES and the error that occurs.
Click to expand...
Click to collapse
Do you know any solution? Thanks
What version of Kies do you have?
There have been some problems reporting crashing of MSC.Thunder.FirmwareUpdate in version 1.5.3.10093.80 I think.
Try updating Kies via menu > update.
http://forum.xda-developers.com/showpost.php?p=8509130&postcount=58
opica said:
What version of Kies do you have?
There have been some problems reporting crashing of MSC.Thunder.FirmwareUpdate in version 1.5.3.10093.80 I think.
Try updating Kies via menu > update.
Click to expand...
Click to collapse
True, this could solve the problem.
If that doesnt work, i suppose you have to try the Firmware Update with an older version of KIES. Or just just ODIN
opica said:
What version of Kies do you have?
There have been some problems reporting crashing of MSC.Thunder.FirmwareUpdate in version 1.5.3.10093.80 I think.
Try updating Kies via menu > update.
http://forum.xda-developers.com/showpost.php?p=8509130&postcount=58
Click to expand...
Click to collapse
My version 1.5.3.10093.81
Enulien said:
True, this could solve the problem.
If that doesnt work, i suppose you have to try the Firmware Update with an older version of KIES. Or just just ODIN
Click to expand...
Click to collapse
Thanks, but I've never used Odin. Maybe I try.
dbtomas said:
My version 1.5.3.10093.81
Click to expand...
Click to collapse
Hmmm, Kies is a very delicate piece of sw...
Try uninstalling Kies, reboot your pc, and download latest version available (10093.80) and install again.
Maybe it will help.
edit:
or like it was said, try with some older versions (http://www.samfirmware.com/samsungkies.htm)
try to add this in your registry, it should fix your issue, it works on me.
[HKEY_CURRENT_USER\Software\Samsung\FUS]
darychia said:
try to add this in your registry, it should fix your issue, it works on me.
[HKEY_CURRENT_USER\Software\Samsung\FUS]
Click to expand...
Click to collapse
Tanks, I try now.
Fantastic, it works. Thanks
dbtomas said:
I found a new version in Kies, but when I try to update give me error
Click to expand...
Click to collapse
I also had that error everytime when I tried firmware update with Kies. I have Windows 7 x64.
For me solutions was to run C:\Program Files (x86)\Samsung\Kies\MSC.Thunder.FirmwareUpdate.exe directly without launching Kies at all. Make sure you don't have Kies agent running on Notification area.
I also did set MSC.Thunder.FirmwareUpdate.exe to be run as administrator and also put Vista compability mode on. Then I could do update just fine.
After these changes if you start firmware update within Kies it says phone not connected. Just take compability mode and run as administrator off and it works again. But of course you get your original error message back, but maybe someday we get working Kies..
Hope this helps.
Enulien said:
This firmware JM1 has been released officially about 1 month ago.
There are also some solutions for updating with KIES and the error that occurs.
Click to expand...
Click to collapse
It was just released for Norway, so I guess for a lot of people this is still "new".
Thread moved to Q&A.

Update to 434 Error installing

Hi All,
I have a little problem when I'm trying to update to the last version of the Xperia Z. When I try directly on the phone everything going fine , he download the update, reboot and next I see a progression bar but arrived to the half , he stop and reboot the phone and I see the error that the update failed.
Next I've try to do the update with the PC Coompanion but impossible to arrive to the recovery mode of PC Companion
Any Idea?
Kinoal said:
Hi All,
I have a little problem when I'm trying to update to the last version of the Xperia Z. When I try directly on the phone everything going fine , he download the update, reboot and next I see a progression bar but arrived to the half , he stop and reboot the phone and I see the error that the update failed.
Next I've try to do the update with the PC Coompanion but impossible to arrive to the recovery mode of PC Companion
Any Idea?
Click to expand...
Click to collapse
Sony Update Tool
it will work, be sure
:good:
x102x96x said:
Sony Update Tool
it will work, be sure
:good:
Click to expand...
Click to collapse
Yeah but I need to reset everything no?
Kinoal said:
Yeah but I need to reset everything no?
Click to expand...
Click to collapse
No.
all ur data will remain

[Q] Need help with this HTC Sprint.

I accidentally posted this in HTC wrong section. There I found out this to be a Sprint one.
Hey guys.
I am back. After a long time. U guys helped to fix my HTC orbit.
Now I got another one. It's got no OS when I got it.
I am posting some pictures for better presentation.
Front
Back
The issue I have is seen below.
Closeup
All I can get to from the phone is what you see in the picture.
I need a good ROM for this.
Please advice what I should do.
Thanks
It appears to be a Sprint One
You can fix it by running the RUU found HERE
thnx bigdaddy619.
Are u sure it would do the trick.
I believe I have to update thru sync manager.
I downloaded the HTC sync manager and and tried to see if it detects the phone.
I don't think it does cause I do not see my phone android version or sense version or anything in sync manager.
I can see the Android USB Device in the device manager. I believe the USB drivers are installed. The phone changes to FASTBOOT USB when I connect the USB cable. Means the phone enters FASTBOOT automatically.
Do I still go about download the RUU ROM from HTC and try it?
The HTC sync app says it cannot find device
Rifaa said:
thnx bigdaddy619.
Are u sure it would do the trick.
I believe I have to update thru sync manager.
I downloaded the HTC sync manager and and tried to see if it detects the phone.
I don't think it does cause I do not see my phone android version or sense version or anything in sync manager.
I can see the Android USB Device in the device manager. I believe the USB drivers are installed. The phone changes to FASTBOOT USB when I connect the USB cable. Means the phone enters FASTBOOT automatically.
Do I still go about download the RUU ROM from HTC and try it?
The HTC sync app says it cannot find device
Click to expand...
Click to collapse
The RUU will get you back to completly stock
Listen to Bigdaddy. He's help alot of users on here with their Ones. He won't lead you astray. Good luck!
Thanks
I got the phone to work. :laugh:
It detects sim but no network.
So what's next ?
Rifaa said:
I got the phone to work. :laugh:
It detects sim but no network.
So what's next ?
Click to expand...
Click to collapse
I am just a novice but you could try updating your profile to see if that restores service.
Rifaa said:
I got the phone to work. :laugh:
It detects sim but no network.
So what's next ?
Click to expand...
Click to collapse
search a little dude, that problem has been solved a hundred times in the sprint forum
It worked. Changed some settings.
Now another problem.... Installed TWRP and restarted. Now back to square one. Same as before.
But it does boot to TWRP but not to OS.
Update gives an unknown error 115.
So removed TWRP. Now it is stuck in HTC logo with white background not black original boot logo. It won't turn off. So had to let the battery go down to shutdown. Now charging. Will try the original ROM again and post back.
sorry
Bummer
It says
Security fail!
Update fail!
What to do :crying:
Rifaa said:
It says
Security fail!
Update fail!
What to do :crying:
Click to expand...
Click to collapse
I got the same error when I tried the official sprint RUU :/ and yes I have the same problem.
SirrJonathan said:
I got the same error when I tried the official sprint RUU :/ and yes I have the same problem.
Click to expand...
Click to collapse
Did you guys lock your bootloaders prior to flashing the RUU?
Sent from my HTCONE using xda app-developers app
lanewhit said:
Did you guys lock your bootloaders prior to flashing the RUU?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yes.
Rifaa said:
It says
Security fail!
Update fail!
What to do :crying:
Click to expand...
Click to collapse
Hey, so I was able to get it working. Since we had similar issues I'd figure i'd share:
So I re-locked the bootloader trying o flash using the RUU but that wasn't working.
Solution: I flash the Firmware for Sprint Verizon and BOMB ! Like Magic my baby came back!
Firmware from:
http://forum.xda-developers.com/showthread.php?t=2503646
ITTTTT"SSSS ALLLIVEEEEE (Mad Scientist voice)
SirrJonathan said:
Hey, so I was able to get it working. Since we had similar issues I'd figure i'd share:
So I re-locked the bootloader trying o flash using the RUU but that wasn't working.
Solution: I flash the Firmware for Sprint Verizon and BOMB ! Like Magic my baby came back!
Firmware from:
http://forum.xda-developers.com/showthread.php?t=2503646
ITTTTT"SSSS ALLLIVEEEEE (Mad Scientist voice)
Click to expand...
Click to collapse
Is this Verizon or version?
bigdaddy619 said:
Is this Verizon or version?
Click to expand...
Click to collapse
I meant Sprint version lol but for some reason it was being recognized as The Butterfly S but I just flashed a different Rom and bingo.
SirrJonathan said:
I meant Sprint version lol but for some reason it was being recognized as The Butterfly S but I just flashed a different Rom and bingo.
Click to expand...
Click to collapse
It's showing Butterfly S because you are running ViperOne rom
bigdaddy619 said:
It's showing Butterfly S because you are running ViperOne rom
Click to expand...
Click to collapse
That is true lol
XDA Rocks
I got back to stock rom
bigdaddy619 thread http://forum.xda-developers.com/showthread.php?t=2503646
Taught me to boot oem locking and this video's http://forum.xda-developers.com/showthread.php?t=2249495 crap ! crap !crap !crap ! part reminded to oem lock the phone.
Flashed the HTC sprint stock rom again and bingo..! :victory:

Error camera not available xperia z

hi, i use the xperia z, my camera stopped working after upgrading from 4.1.2 to 4.2.2...den i kept switching the fone on and off, with luck it came back. but anytime i switch it off, d camera stops working....den i have to do d procedure all over again. After upgrading it to 4.4, it became worse....the camera doesnt come on at all, i have tried everything possible, dis has been going on for over 8months after the purchase. please help
teeekae said:
hi, i use the xperia z, my camera stopped working after upgrading from 4.1.2 to 4.2.2...den i kept switching the fone on and off, with luck it came back. but anytime i switch it off, d camera stops working....den i have to do d procedure all over again. After upgrading it to 4.4, it became worse....the camera doesnt come on at all, i have tried everything possible, dis has been going on for over 8months after the purchase. please help
Click to expand...
Click to collapse
Okay do one thing
Download 4.4.2 firmware form here
download flashtool from here
Use flashtool to flash the firmware
check whether it rectifies the issue
androidtweaker1 said:
Okay do one thing
Download 4.4.2 firmware form here
download flashtool from here[/UR
URL]
Use flashtool to flash the firmware
check whether it rectifies the issue
Click to expand...
Click to collapse
Thanks, I've tried it but the issue still persists. I did a complete wipe and flashed the phone with different recommended update
teeekae said:
Thanks, I've tried it but the issue still persists. I did a complete wipe and flashed the phone with different recommended update
Click to expand...
Click to collapse
It's probably hw problem. If you still have warranty take it to the repair center.
What if you flash the last rom where it did work.

Hard Bricked H811H

Hello,
One week ago, I was using my phone as usual when suddenly froze and I pulled the battery, then I was stuck in boot loop so I decided to go into download mode and reflash it, but I accidentally flashed H811N instead of H811H , now my phone is hard bricked !! " No charging / No download mode / Nothing at all " , is there any way to fix it ?
Thanks
There's a fix a couple posts down. Have you tried that yet?
mjoecarroll said:
There's a fix a couple posts down. Have you tried that yet?
Click to expand...
Click to collapse
Yes I tried but I got some errors ! I don't know why, I think it might be because of I did not find a stock dump (img) of H81110H ?
What errors did you get? Which build did you use?
Also, try this. It doesn't look like he has the system.img available, but you could always try to pull it out of the kdz. There's some directions online.
mjoecarroll said:
What errors did you get? Which build did you use?
Also, try this. It doesn't look like he has the system.img available, but you could always try to pull it out of the kdz. There's some directions online.
Click to expand...
Click to collapse
Thanks a lot for your answer, what it really happened that I manged to make it boot to bootloader for the first time, then I tried to flash the KDZ file, but it stuck on 9% giving me an error, then I tried to go to download mode again but now it gives me blank screen !! ..
mo5br said:
Thanks a lot for your answer, what it really happened that I manged to make it boot to bootloader for the first time, then I tried to flash the KDZ file, but it stuck on 9% giving me an error, then I tried to go to download mode again but now it gives me blank screen !! ..
Click to expand...
Click to collapse
Were you able to try the files I gave you there?
And do you know which error it gave you? You might want to try to fastboot a recovery (put a recovery in the same folder as your adb and fastboot, name it recovery.img, run command "fastboot boot recovery.img", then installing a rom from the recovery), although I haven't tried his method yet so I am not sure if that is even possible.
mjoecarroll said:
Were you able to try the files I gave you there?
And do you know which error it gave you? You might want to try to fastboot a recovery (put a recovery in the same folder as your adb and fastboot, name it recovery.img, run command "fastboot boot recovery.img", then installing a rom from the recovery), although I haven't tried his method yet so I am not sure if that is even possible.
Click to expand...
Click to collapse
I actually the error was about flashing a different version then I tried for another time gave an error of different size of firmware.
When I try to connect the phone to my computer, it appeares as "qhsusb_bulk" and doesn't recognize the phone.
Now I can't turn it on or charge it, or even getting to download mode ! ??
Try using the Google Android adb drivers. Keep trying different USB ports until it works.
mjoecarroll said:
Try using the Google Android adb drivers. Keep trying different USB ports until it works.
Click to expand...
Click to collapse
I tried but still not recognizable, I tried all ports in my computer but still not working .. any other ideas ?
mo5br said:
I tried but still not recognizable, I tried all ports in my computer but still not working .. any other ideas ?
Click to expand...
Click to collapse
Something similar happened on my G2 at one point, so everything I'm saying is going off that.
Firstly, what was the situation of your phone prior to this? Was it rooted? Did it tend to overheat? What are the first three numbers on your serial number?
mjoecarroll said:
Something similar happened on my G2 at one point, so everything I'm saying is going off that.
Firstly, what was the situation of your phone prior to this? Was it rooted? Did it tend to overheat? What are the first three numbers on your serial number?
Click to expand...
Click to collapse
Well I did a really strange thing, in which I put my phone in the freezer, and I got into the download mode again. When I start to flash the KDZ file, I got an error " Erro Code = 0x2000, TOT antirollback version is smaller than device version. " , any ideas how can I solve it ?
mo5br said:
Well I did a really strange thing, in which I put my phone in the freezer, and I got into the download mode again. When I start to flash the KDZ file, I got an error " Erro Code = 0x2000, TOT antirollback version is smaller than device version. " , any ideas how can I solve it ?
Click to expand...
Click to collapse
That usually means you were on marshmallow and tried to downgrade to lollipop. You sure you had lollipop?
mjoecarroll said:
That usually means you were on marshmallow and tried to downgrade to lollipop. You sure you had lollipop?
Click to expand...
Click to collapse
I am actually not sure which version I had !! any ideas ?
Did your notifications show up on your lockscreen?
mjoecarroll said:
Did your notifications show up on your lockscreen?
Click to expand...
Click to collapse
I think I was on Lollipop (5.0) , since i did a quick research and I found out that ..
mo5br said:
I think I was on Lollipop (5.0) , since i did a quick research and I found out that ..
Click to expand...
Click to collapse
What build versions did you use to try to fix your phone?
mjoecarroll said:
What build versions did you use to try to fix your phone?
Click to expand...
Click to collapse
Unfortunately, I don't know I am so sorry...
mo5br said:
Unfortunately, I don't know I am so sorry...
Click to expand...
Click to collapse
At this point, I'd recommend trying the method with every version on opensource.lge.com newer than the version you tried that gave you the previous error.
mjoecarroll said:
At this point, I'd recommend trying the method with every version on opensource.lge.com newer than the version you tried that gave you the previous error.
Click to expand...
Click to collapse
I'll try and let you know what would happen, thanks a lot
mjoecarroll said:
At this point, I'd recommend trying the method with every version on opensource.lge.com newer than the version you tried that gave you the previous error.
Click to expand...
Click to collapse
Unfortunately, nothing worked with me ? what's the next step now ? :crying:

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