anyone ever have problems with there x reading the sim? - Moto X Q&A

i just got my motomakes x today and popped in my straight talk nano sim. everything worked fine for about an hour then bam red triangle, meaning emergency calls only. i tried reinserting the sim multiple times but same thing. for the hell of it i popped in the tmobile sim that shipped in the phone and it reads it just fine. has this happened to anyone else before?

sicmadek said:
i just got my motomakes x today and popped in my straight talk nano sim. everything worked fine for about an hour then bam red triangle, meaning emergency calls only. i tried reinserting the sim multiple times but same thing. for the hell of it i popped in the tmobile sim that shipped in the phone and it reads it just fine. has this happened to anyone else before?
Click to expand...
Click to collapse
Very few MVNOs like Straight Talk offer official nano SIMs for sale. You (or someone else) make them by cutting down a larger SIM, and that can be imperfect. Officially nano SIMs are also slightly thinner than other SIM sizes, so you have to carefully sand them down although many don't do that and find things work OK. I purchased a NET10 nano SIM from a reseller and have had similar problems although sometimes a reboot fixes it and sometimes a single reinsert of the SIM has fixed the problem (a couple times it's taken several tries). Until I run the phone using an official nano SIM I'm reluctant to say my phone has a problem. Given the new ATT family plan pricing & per line $100 incentive, we'll probably be moving there sooner than I was planning, and ATT can supply a real nano SIM.

larry62 said:
Very few MVNOs like Straight Talk offer official nano SIMs for sale. You (or someone else) make them by cutting down a larger SIM, and that can be imperfect. Officially nano SIMs are also slightly thinner than other SIM sizes, so you have to carefully sand them down although many don't do that and find things work OK. I purchased a NET10 nano SIM from a reseller and have had similar problems although sometimes a reboot fixes it and sometimes a single reinsert of the SIM has fixed the problem (a couple times it's taken several tries). Until I run the phone using an official nano SIM I'm reluctant to say my phone has a problem. Given the new ATT family plan pricing & per line $100 incentive, we'll probably be moving there sooner than I was planning, and ATT can supply a real nano SIM.
Click to expand...
Click to collapse
I bought a straight talk activation kit which came with a nano Sim. Why wouldn't it be official?

sicmadek said:
I bought a straight talk activation kit which came with a nano Sim. Why wouldn't it be official?
Click to expand...
Click to collapse
Interesting... Was this a retail kit from Walmart? On their website, they only offer micro and full size. I even sent them an email asking if they could provide a nano SIM and got the answer back - no. They said that what you see on the website is all that is available. Of course they aren't known for the customer service expertise. If the activation kit came off ebay or from some 3rd party, they may have pre-cut it for you.

larry62 said:
Interesting... Was this a retail kit from Walmart? On their website, they only offer micro and full size. I even sent them an email asking if they could provide a nano SIM and got the answer back - no. They said that what you see on the website is all that is available. Of course they aren't known for the customer service expertise. If the activation kit came off ebay or from some 3rd party, they may have pre-cut it for you.
Click to expand...
Click to collapse
I purchased it in a Walmart store. Yes they do sell nano Sims on their website for $6.98.

I activated my wife's Moto x with a nano SIM out of the kit just fine. Stupid question is did you set the apn settings? Maybe the SIM went bad. My kit was all messed up, I got two AT&T nano Sims and two tmo regular/micro Sims.
Sent from my MB886 using XDA Premium 4 mobile app

sicmadek said:
I purchased it in a Walmart store. Yes they do sell nano Sims on their website for $6.98.
Click to expand...
Click to collapse
Doesn't show up when I go to either their site or walmart.com. Attached is a screen capture of what I get. Maybe it's zip code dependent, but that would be weird. Given they sell iphones it makes sense they should have them. Could you reference the URL where you've found them?
The screen capture is from this URL:http://www.shopstraighttalk.com/bpd...cards&zip=01776&market=GSM4&locale=en&lang=EN

larry62 said:
Doesn't show up when I go to either their site or walmart.com. Attached is a screen capture of what I get. Maybe it's zip code dependent, but that would be weird. Given they sell iphones it makes sense they should have them. Could you reference the URL where you've found them?
The screen capture is from this URL:http://www.shopstraighttalk.com/bpd...cards&zip=01776&market=GSM4&locale=en&lang=EN
Click to expand...
Click to collapse
I never search by zip code. When my brother ordered on he just had it shipped to our local store.

treefrog20012003 said:
I activated my wife's Moto x with a nano SIM out of the kit just fine. Stupid question is did you set the apn settings? Maybe the SIM went bad. My kit was all messed up, I got two AT&T nano Sims and two tmo regular/micro Sims.
Sent from my MB886 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Funny thing is when I called straight talk they said was a T-Mobile Sim. So basically they don't even know what the have. It was clearly blue and in the attached slot of the kit.

That's no lie, they are completely clueless on what they sell. I told them of the packaging mistake and all they would do is sell me another card.
Sent from my MB886 using XDA Premium 4 mobile app
---------- Post added at 05:31 PM ---------- Previous post was at 05:29 PM ----------
larry62 said:
Doesn't show up when I go to either their site or walmart.com. Attached is a screen capture of what I get. Maybe it's zip code dependent, but that would be weird. Given they sell iphones it makes sense they should have them. Could you reference the URL where you've found them?
The screen capture is from this URL:http://www.shopstraighttalk.com/bpd...cards&zip=01776&market=GSM4&locale=en&lang=EN
Click to expand...
Click to collapse
If you look those are regular and micro, not nano. I only got a nano by buying the kit at Wal-Mart.
Sent from my MB886 using XDA Premium 4 mobile app

Related

Got my Moto X Dev Ed! But...

... what the hell is a nano-SIM? Is this some advanced Apple technology?
How did I manage to read over ten reviews of the this phone on major tech sites and not one mentioned that it takes a special SIM card? So, here I sit with a new phone and no way to use it.
The phone sure looks pretty in the box.
I guess I'm still using the HTC One and Lumia 1020 for a while. (Please no one bid on my HTC One on eBay for a few days.)
DoogieDC said:
... what the hell is a nano-SIM? Is this some advanced Apple technology?
How did I manage to read over ten reviews of the this phone on major tech sites and not one mentioned that it takes a special SIM card? So, here I sit with a new phone and no way to use it.
The phone sure looks pretty in the box.
I guess I'm still using the HTC One and Lumia 1020 for a while. (Please no one bid on my HTC One on eBay for a few days.)
Click to expand...
Click to collapse
I came from an HTC One and purchased a sim cutting tool and micro/normal sim plastic adapter. The cut sim works fine in any phone using adapters. Total cost was under $10.
My T-Mobile version came with a TMO nano sim :laugh:
You can go to your carriers store or even call them and they'll send out a Sim for your phone. With att its no charge.
Sent from my XT1058 using xda app-developers app
DoogieDC said:
... what the hell is a nano-SIM? Is this some advanced Apple technology?
How did I manage to read over ten reviews of the this phone on major tech sites and not one mentioned that it takes a special SIM card? So, here I sit with a new phone and no way to use it.
The phone sure looks pretty in the box.
I guess I'm still using the HTC One and Lumia 1020 for a while. (Please no one bid on my HTC One on eBay for a few days.)
Click to expand...
Click to collapse
i cut my sim down with scissors it was a little nerve racking but very simple
DoogieDC said:
... what the hell is a nano-SIM? Is this some advanced Apple technology?
How did I manage to read over ten reviews of the this phone on major tech sites and not one mentioned that it takes a special SIM card? So, here I sit with a new phone and no way to use it.
The phone sure looks pretty in the box.
I guess I'm still using the HTC One and Lumia 1020 for a while. (Please no one bid on my HTC One on eBay for a few days.)
Click to expand...
Click to collapse
I'm not sure which version you bought, but my Verizon dev edition came with the nano-SIM already installed. You may want to pop the SIM tray out and check.
Sent from my XT1060 using Tapatalk 4
I cut mine with scissor and filed it down with a nail filer. Works perfect
Just cut off the surrounding plastic around the chip Of course make sure you have that little notch though. That's what I did
Here's a handy template if you want to try cutting the sim down yourself: http://www.airportal.de/nanosim/
Both AT&T and T-Mobile retail stores will transfer you over to a nano sim without any charge. It takes about five minutes to do. With AT&T, they just gave me a card and I went home and called customer service. Ten minutes from start to finish once on the line. She verified everything with me and stayed on the line until test texts and phone calls were made.
MikeG7265 said:
I'm not sure which version you bought, but my Verizon dev edition came with the nano-SIM already installed. You may want to pop the SIM tray out and check.
Sent from my XT1060 using Tapatalk 4
Click to expand...
Click to collapse
Dev edition doesn't come with a SIM card
tw1tch175 said:
Dev edition doesn't come with a SIM card
Click to expand...
Click to collapse
Both of my Dev edition Moto Xs came with nano SIMs installed. Still, ended up cutting down the micro SIMs from my Dev edition S4s. The S4 Developer editions didn't come with cards. Had pulled those cards from couple of old GNexs and at that time just stuck them in the S4s and fired them up. Didn't want to risk messing up the unlimited accounts those numbers have. So, with nano-to-micro adapters the S4s and Moto Xs can be SIM swapped at will with affect on the unlimited status of the lines.
c_dog said:
Both of my Dev edition Moto Xs came with nano SIMs installed. Still, ended up cutting down the micro SIMs from my Dev edition S4s. The S4 Developer editions didn't come with cards. Had pulled those cards from couple of old GNexs and at that time just stuck them in the S4s and fired them up. Didn't want to risk messing up the unlimited accounts those numbers have. So, with nano-to-micro adapters the S4s and Moto Xs can be SIM swapped at will with affect on the unlimited status of the lines.
Click to expand...
Click to collapse
Did you get the Verizon Dev Edition, because the GSM version sure doesn't come with one.
My Verizon Dev edition came with a SIM card as well... All I did was login to my account online and activated the phone. No need to even call or go to the store...
Sent from my XT1060 using xda app-developers app
tw1tch175 said:
Did you get the Verizon Dev Edition, because the GSM version sure doesn't come with one.
Click to expand...
Click to collapse
Both were Verizon and came with Verizon 'compatible' nano SIMs.
c_dog said:
Both were Verizon and came with Verizon 'compatible' nano SIMs.
Click to expand...
Click to collapse
Yea that's because it's only for verizon, the GSM version doesn't come with the sim already
VERIZON DEV EDITION. Mine came with a nano sim also
Sent from my XT1060 using Xparent Cyan Tapatalk 2
as others have said. just cut it down with scissors. the front side(notch), cut to the metal and cut notch . sides. cut to the metal. back side.... you are going to cut through 3/32" of the metal. you can cut everything i touch big and go from there.
unless you cut it too small... you cant really screw it up. i have cut several of them now and all of them work great.
I got the Dev edition which is why there was no SIM. I went to my AT&T store the next day and got a nano-SIM for free. It was just a bit of a bummer for the unboxing.
"Instant gratification takes too long."
- Carrie Fisher

Cutting a VZW Micro SIM to Nano Size

Anyone try cutting down a Verizon micro SIM card down to nano size and then using that in the Nexus 6?
I have a nano SIM coming from Verizon, but I got my phone today and I am impatient!
hsj1906 said:
Anyone try cutting down a Verizon micro SIM card down to nano size and then using that in the Nexus 6?
I have a nano SIM coming from Verizon, but I got my phone today and I am impatient!
Click to expand...
Click to collapse
I am going to try it when I get off work today. I also have a nano sim so I will try the cut first
Cutting it down is easy. I just cut a micro to a nano the other night for the moto x 2nd gen. No issues at all.
I cut my Sprint one with a scissor. It's really simple. It's in my N5 right now with an adapter.
Sent from my Nexus 5 using Tapatalk
your local Best Buy should have cutters as well. If you are nice they will cut it and not charge you.
has anyone gotten their verizon sims to work on the N6 yet?
Not to activate them but they work if they are already activated.
Nano SIM's are thinner than Micro SIM's just an FYI-
To activate a new SIM call the number for activation and give them your old phone imei. Use a micro to nano adapter and plug it in. Then when it's active pop it in to the n6.
Sent from my HTC6500LVW using Tapatalk
alphanu22 said:
Nano SIM's are thinner than Micro SIM's just an FYI-
Click to expand...
Click to collapse
True, but I haven't heard of it being an issue.
.76 vs .67 mm
alphanu22 said:
Nano SIM's are thinner than Micro SIM's just an FYI-
Click to expand...
Click to collapse
BlueBiscuits said:
True, but I haven't heard of it being an issue.
.76 vs .67 mm
Click to expand...
Click to collapse
Hmm, hope not as I am leaning towards cutting my micro SIM in my S3 when I get my N6 rather than dealing with VZW to get a micro SIM.
HankStorm said:
Hmm, hope not as I am leaning towards cutting my micro SIM in my S3 when I get my N6 rather than dealing with VZW to get a micro SIM.
Click to expand...
Click to collapse
Just call Verizon, tell them you bought an m8 and need a nano SIM. You will need the adapter to put it in your s3 and activate it. Then just switch it over to n6.
Sent from my HTC6500LVW using Tapatalk
I bought the $7 tool off Amazon that includes adapters and everything else. Pulled the SIM from my S4, cut it, and activated in my N6 without any issues. I end up with a $7 paperweight after this.... but it could be useful for anyone that comes into the shop doing something similar or if any of the other techs would upgrade to a new iPhone or something.
There's really no need to cut your SIM card when you can just call and request a nano SIM for free.
Acrono said:
There's really no need to cut your SIM card when you can just call and request a nano SIM for free.
Click to expand...
Click to collapse
Agreed though I also own the $7 paperweight. Odd how you can all VZW to send a nano but God forbid you go to a store and run into (lack of) customer service roadblocks. Typical VZW.k Oh, and VZW duplicated my order: I now see 2 of them coming from Fedex!!!
markwebb said:
Agreed though I also own the $7 paperweight. Odd how you can all VZW to send a nano but God forbid you go to a store and run into (lack of) customer service roadblocks. Typical VZW.k Oh, and VZW duplicated my order: I now see 2 of them coming from Fedex!!!
Click to expand...
Click to collapse
Now sell the extra one on eBay for $6
I cut mine. No problems at all here just take your time and you will be good to go.
Nvrenough said:
I cut mine. No problems at all here just take your time and you will be good to go.
Click to expand...
Click to collapse
Ditto. From the time I printed out the template to the time I finished cutting it was maybe 5 minutes, tops. Then I was able to seamlessly transfer my existing T-Mo prepaid $30/mo and current phone number from my N4 to my N6.
I ended up cutting my sim even tho I had a nano. I just figured the less interaction I had with Verizon the better
Cut mine with ATT messed it up now I don't have a phone. I'll be at AT&T asap hope they r open on blackfriday

How to get a Verizon nano sim for the Nexus 6

Reading various threads online it seems like as of now they're unable to activate the Nexus 6 directly because the phone is not in their system. Since There were so many people with questions regarding this topic, thought I'd share exactly how I got Verizon to make me a Nano sim.
1. Find a friend with a nano sim phone (in my case was a iPhone 6+)
2. Go to a Verizon store and tell them you're buying/borrowing your friend's phone and therefore need a new nano sim made
That was it for me. Didn't even have to pay a single cent
Why not just tell them u bought a new phone that uses a nano sim. What the hell do they care what it's going in.
Sent from my VS985 4G using Tapatalk
They won't activate the sim unless they have the phone that you're planning to activate it on with you in the store
I had the same issue with Verizon. I simply trimmed my regular Sim into a nano Sim. I used sharp scissors and sand paper to smooth the edges but amazon does sell a cutter.
Sent from my Nexus 6 using XDA Free mobile app
Walk in to store with both phones current and new nexus 6 and they will give you a SIM. I've done it with other phones.
I called to order one on the phone but they didn't know which type of nano SIM to send me for the nexus 6. People make this way too hard than it really is.
Sent from my HTC6500LVW using Tapatalk
I just called customer service and they sent me a nano sim next day air. I activated it with my wifes moto X, and am using it with an adapter until my Nexus ships.
selayan said:
Walk in to store with both phones current and new nexus 6 and they will give you a SIM. I've done it with other phones.
I called to order one on the phone but they didn't know which type of nano SIM to send me for the nexus 6. People make this way too hard than it really is.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Tried it last night and was told no by two reps and their manager. All three told me go back to Motorola because the phone is not provisioned for Verizon.
Sent from my Nexus 6 using XDA Free mobile app
selayan said:
Walk in to store with both phones current and new nexus 6 and they will give you a SIM. I've done it with other phones.
I called to order one on the phone but they didn't know which type of nano SIM to send me for the nexus 6. People make this way too hard than it really is.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
biggtdp said:
Tried it last night and was told no by two reps and their manager. All three told me go back to Motorola because the phone is not provisioned for Verizon.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Exactly. This isn't like other phones. The phone isn't in Verizon's system yet.
---------- Post added at 10:57 AM ---------- Previous post was at 10:52 AM ----------
I cut my Note 3 SIM down to nano size and I ordered a nano SIM from Verizon. The cut down nano works great, but the SIM Verizon sent me doesn't work. I'll probably have to order an adapter and activate it in my Note 3 first and then stick it in my Nex6, but there isn't an incentive to do this drive I'm good to go with the cut down SIM.
Well I was at my local store in person yesterday asking about a SIM and was told that I just need to bring it in when I get it. The employee himself was surprised I was able to order one because he himself had been trying with no luck.
Sent from my HTC6500LVW using Tapatalk
hsj1906 said:
Exactly. This isn't like other phones. The phone isn't in Verizon's system yet.
Click to expand...
Click to collapse
Yep. Once the rep entered the imei and meid from my phone he couldn't proceed any further. Took the sim from my Note 3, trimmed it to nano sim and popped it in my phone. Works fine.
Sent from my Nexus 6 using XDA Free mobile app
If that is the case then I'll leave Verizon. I'm not going to wait for a SIM cutter now and cut the SIM card because they don't care to have it in the system.
Sent from my HTC6500LVW using Tapatalk
I see a lot of people advocating taking a SIM from an existing device, using another device's IMEI, swapping phones around, or even using the IMEI from a display model phone at a Verizon store. My question is this:
Since you're using a different IMEI to get the SIM and activate it, does the IMEI of that device stay attached to the account? That is, if I just take the SIM out of my M8 and put it in a Nexus 6, can I give or sell the M8 to someone else? I wouldn't think it could be activated, since Verizon will still have the IMEI attached to my account, even though I've swapped SIMs. Or will Verizon automatically record the new IMEI when I swap SIMs?
patrickoneal said:
I see a lot of people advocating taking a SIM from an existing device, using another device's IMEI, swapping phones around, or even using the IMEI from a display model phone at a Verizon store. My question is this:
Since you're using a different IMEI to get the SIM and activate it, does the IMEI of that device stay attached to the account? That is, if I just take the SIM out of my M8 and put it in a Nexus 6, can I give or sell the M8 to someone else? I wouldn't think it could be activated, since Verizon will still have the IMEI attached to my account, even though I've swapped SIMs. Or will Verizon automatically record the new IMEI when I swap SIMs?
Click to expand...
Click to collapse
The only IMEI that will be attached to your account will be the phone that you have your sim card in. It would be fine to sell the M8 to someone else and it will not still be attached to your account.
dirtyfingers said:
The only IMEI that will be attached to your account will be the phone that you have your sim card in. It would be fine to sell the M8 to someone else and it will not still be attached to your account.
Click to expand...
Click to collapse
The SIM is attached to your account. Who ever buys the m8 needs their own SIM. It only holds info about your account and device on the account.
I'm going to go to a third party vendor and get a nano SIM. Its free and I'll just activate it using my m7. Seems like the best thing to do for now.
I just called Verizon and they asked me a bunch of questions when all I wanted was a new sim. They are sending me a nano SIM card they said it's a nano nfc SIM. So I have the adapters to activate it on my m7.
I had to tell them I ordered an htc one M8.
Sent from my HTC6500LVW using Tapatalk
I just called Verizon, told them I'm buying a HTC one m8 device from craigslist on Friday, and I needed a nano Sim for it. She sent it to me cost free immediately.
Sent from my SCH-I605 using XDA Free mobile app
selayan said:
They are sending me a nano SIM card they said it's a nano nfc SIM. ... I had to tell them I ordered an htc one M8.
Click to expand...
Click to collapse
I was just able to order one on the phone using the HTC M8 way too.
celyko said:
I just called Verizon, told them I'm buying a HTC one m8 device from craigslist on Friday, and I needed a micro Sim for it. She sent it to me cost free immediately.
Click to expand...
Click to collapse
You know you need a nano NFC SIM, right, not micro?
Toaplan said:
I was just able to order one on the phone using the HTC M8 way too.
You know you need a nano NFC SIM, right, not micro?
Click to expand...
Click to collapse
Oops! I meant nano. I was just sharing my experience in case it might help someone. If they sent me a nano Sim for the "m8" wink wink, is it the NFC Sim?
Sent from my SCH-I605 using XDA Free mobile app
celyko said:
Oops! I meant nano. I was just sharing my experience in case it might help someone. If they sent me a nano Sim for the "m8" wink wink, is it the NFC Sim?
Click to expand...
Click to collapse
Haha cool. Was just lookin out for ya, since I got my SIM by reading your post and this thread.
M8 only takes nano so as long as you said m8 you are good.
Sent from my HTC6500LVW using Tapatalk
I am moving from a DNA to the Nexus 6. Will be trying to go to the store and see what they will do for me.

Getting Nano Sim from VZW?

Hello all. Though we know the N6 works on VZW and units are beginning to ship out, I am reading reports (android police)VZW may not activate new nano Sim cards for active subscribers because it wasn't bought from VZW.
Specifically, a phone purchased directly from Motorola is presenting issues.
As more Motorola units ship, has anyone had a problem? My current phone uses a micro Sim. Sure, I could cut it but am afraid I might screw it up.
Please share your experiences.
Sent from my XT1095 using XDA Free mobile app
If you can't get them to give you one, try one of these. I used one and it worked fine on previous phones.
http://www.amazon.com/Aerb-Cutter-S...sr=8-1&keywords=sim+cutter&pebp=1416322812135
hanano17 said:
If you can't get them to give you one, try one of these. I used one and it worked fine on previous phones.
http://www.amazon.com/Aerb-Cutter-S...sr=8-1&keywords=sim+cutter&pebp=1416322812135
Click to expand...
Click to collapse
Thanks I saw this on a droid life posting. True it is cheap but will only be used once and sit somewhere collecting dust. Lol. If I have to go that route then so be it.
I am more interested in hearing feedback on users experiences with a request of this type with VZW.
Sent from my XT1095 using XDA Free mobile app
I cut my micro SIM down to nano size and it was phenomenally simple to do. Ironically, the cut down nano works great, but the nano that I ordered last week from Verizon doesn't work at all.
hsj1906 said:
I
Ironically, the cut down nano works great, but the nano that I ordered last week from Verizon doesn't work at all.
Click to expand...
Click to collapse
Yeah other than perhaps not getting the nano from VZW and if you do, that is an issue being reported.
Sent from my XT1095 using XDA Free mobile app
I called Verizon support and said I ordered 2 new phones and need a new nano sim. They tried to get me to go to a store but I asked if they can ship me one and they are sending me 2, one for me and one for my wife no charge.
Castanoff said:
I called Verizon support and said I ordered 2 new phones and need a new nano sim. They tried to get me to go to a store but I asked if they can ship me one and they are sending me 2, one for me and one for my wife no charge.
Click to expand...
Click to collapse
Be curious to see if they work when you get them based on earlier poster's response. I hope by the time when my unit arrives VZW will be over this ridiculous stunt. I did order that Sim cutter BTW: I can't even draw a straight line let alone cut one!
Sent from my XT1095 using XDA Free mobile app
I wont be getting the phone till 12-9 from what it says on the Motorola site.
I went in 2 days ago. Asked about one and we talked for a few. He told me just come in next time and say i need a nano for my new Iphone i bought off a friend. They will deactivate my old sim and activate the new one. He said their is no charge for a sim. Just turn off your existing phone before walking in.
hsj1906 said:
I cut my micro SIM down to nano size and it was phenomenally simple to do. Ironically, the cut down nano works great, but the nano that I ordered last week from Verizon doesn't work at all.
Click to expand...
Click to collapse
The new one needs to be a 4ff nano SIM and it does not work because it needs to be activated and provisioned on your account. You call the number and give them your old phone imei and they activate the SIM. Then place it in the n6.
Sent from my HTC6500LVW using Tapatalk
I told them on the phone that I bought my wife a 2013 Moto X and that she needed a nano sim card for it and they sent it out right away.
When I received it, I used it as a template to cut down my wife's micro sim to a nano sim. It was easier that way.
My super duper cutter arrives today. When my phone arrives and if i screw up I can always get a new micro Sim and recut it instead of going through the VZW crap of trying to get a nano. The store is right down the street from me so not an issue.
Sent from my XT1095 using XDA Free mobile app
I ordered an adaptor kit from Amazon so I could activate the nano-sim in my Galaxy Nexus, as well as switch back between devices in case of any accident/problem. Didn't have any trouble getting the nano-sim from Verizon.
Hi Jerry, I recently purchased a new device that requires a NANO 4G LTE SIM Card 4FF. My current device uses a micro-sim. Can you send me a new NANO sim to my billing address?
Not sure if it matters, but the line for the device is **********. It was purchased off contract.
Jerry: I can definitely send you a nano-SIM. We also have them for free at our corporate run stores, but if mail is easier, my pleasure.
Jerry: What make / model phone did you get?
mail would be easier for me. I ordered a Nexus 6 from Motorola
Jerry: alright, no problem, let me see here
It's the same sim card as the droid Turbo
Jerry: perfect, thanks
Jerry: bringing up an order form right now
awesome, thanks Jerry
Jerry: For sure. Free shipping is two-day FedEx, but would arrive Monday. Is that okay?
yes, that's perfect
Jerry: Great. Can I have a good address for Monday FedEx, no signature required.
[address]
Jerry: cool, thanks, doing some data entry
Jerry: All set for Nano 4G LTE SIM 4FF to arrive on Monday. Order number is ******** You'll get email at the email address on file regarding the order and tracking number. It's always our goal in our chat department to fully resolve your concerns and to provide you with excellent customer service. Have I done that today?
absolutely, thanks again
Jerry: My pleasure. Thank you for chatting with me today and being a valued Verizon customer. In the future, you can also find us on Twitter at @VZWSupport. You can click on the "End Chat" button to end this chat. Have a great day.
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Yeah, I called last night and just said I wanted a nano sim, they shipped it out 2 day fedex shipping, for free. No problems, no questions, just said I needed a nano sim for a new phone.
micdawg12 said:
Yeah, I called last night and just said I wanted a nano sim, they shipped it out 2 day fedex shipping, for free. No problems, no questions, just said I needed a nano sim for a new phone.
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I'll try it then
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markwebb said:
I'll try it then
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I just called. They are shipping one out. They asked me what kind of phone and I said iPhone 6. Should be no problem right?
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markwebb said:
I'll try it then
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So I went to Verizon today to try and activate it and they told me that I needed to have a phone that used a nano sim to activate it, which means droid ultra, droid maxx, droid turbo, and the newest droid razr. No iPhone nano sims will work in it from what this rep told me. I have a friend with a droid ultra, so I'm gonna take him up to verizon and have them activate my sim in his phone and reboot it to fix the mm issues with my sim in it, and then move the sim over to the N6.
Big red is definitely not making this easy for us.
JJB
micdawg12 said:
No iPhone nano sims will work in it from what this rep told me.
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There is another thread on here as well as Droid Life saying it will work. I have an adapter so I can put it into my current Micro SD HTC one phone with adapter, activate it and then use the nano SIM in Nexus 6 according to the thread.
Edit::: I found out the iPhone 6 does not have NFC so Verizon is sending me a nano for the HTC m8 which will work. So, you are correct that technically an iPhone 6 won't work totally because of the NFC. Thanks for pointing that out!
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All Sims are the same. Don't worry about it
I went into a Verizon retail location today (Village At Orange - 1500 E Village Way, Ste 2205 Orange, CA 92865) and they were worthless.
I explained to the representative what I needed and they told me they couldn't do it unless I activated it in store. I explained that would be a pain, but that I did have an adapter and was willing if need be. They said fine.
The representative then went over to a table with me and said that my device (Note 3) was not a nano sim device. I explained again that I had an adapter and he said there was nothing he could do. I asked if he could call someone and he told me he wouldn't. I then asked for the manager's card.
On my way home I called Verizon and they're sending a card out. It'll get here Monday. If my phone beats the sim I'll just trim my current one down. I'm disgusted at the service I received at the store. The representative acted like he couldn't care less. Really, really frustrating.

[Q] Verizon couldn't activate my Nexus 6 bought from Moto - HELP!

Brought my new Nexus 6 from Moto Store to VZW today and the rep said it could not be activated. Said the phone doesn't show up in their system.
So I resorted to cutting down my Note 3's Micro Sim. I have barely any plastic left on the sim now but it doesn't fit in the tray. What am I doing wrong?
Please help.
I'd ask them to activate a Nano SIM for your Note 3, then swap it into the Nexus 6. It shows up in their system as a "Non VZW Device." If they refuse, try calling other stores until you find one that'll do it for you.
http://www.droid-life.com/2014/11/1...ivate-your-new-nexus-6-here-are-your-options/
nbajwill55 said:
I'd ask them to activate a Nano SIM for your Note 3, then swap it into the Nexus 6. It shows up in their system as a "Non VZW Device." If they refuse, try calling other stores until you find one that'll do it for you.
http://www.droid-life.com/2014/11/1...ivate-your-new-nexus-6-here-are-your-options/
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Thanks. I did see that link.
But how would Verizon give me a Nano Sim for my Note 3 when it takes Micro Sim?
It's my understanding that they can activate the Nano SIM through their computers without actually having to place it in the phone.
Tell them to give you a nano Sim and an adapter so it will work in your note3.
Tell them you are wanting yo future proof your Sim card. Should be no charge.
Then do the swap as suggested above.
From what I've been told, verizon won't activate a nano sim for a phone that doesn't take a nano sim. I would keep trying stores or ask if they can activate it on an in store device and then swap it to your phone. They did for me.
epphllps said:
From what I've been told, verizon won't activate a nano sim for a phone that doesn't take a nano sim. I would keep trying stores or ask if they can activate it on an in store device and then swap it to your phone. They did for me.
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I called customer service, gave them the part number posted elsewhere in these threads & they sent my nano sim free of charge. Once in hand, I put it into a micro adapter and put it into my vzw galaxy S4, called customer service and they activated the Sim in my s4. Then I transferred the sim to my Nexus 6. Everything works fine once I reset network from global to LTE.
verizon
I wanted to share my experience activating a nano sim for a LG G2 on Verizon in anticipation of my Nexus 6 arrival (which I bought from Motorola's website). I went to the Verizon store and requested a nano sim but they refused unless I had a device that took one. I tried various stories and stores trying to get a sim with no success. I called customer service and requested a nano sim the rep said, "sure no problem," and three days later I got a micro sim in the mail. I called back and this rep said the problem was their system automatically issues the sim appropriate to the device on the account. She transferred me to technical support and the guy somehow got a nano sim order for my current device (LG G2). I bought a nano to micro adapter and today the nano sim arrived. I put it in the phone went online and activated it. No problems! I now have a nano sim ready for when my Nexus 6 arrives. I can't believe it worked, I thought I was going to have to cut my micro sim. Any way, good luck to other Verizon customers that don't have a nano sim already. I guess you can ask for tech support and hope they are cool like they were for me. 
atrain1976 said:
I wanted to share my experience activating a nano sim for a LG G2 on Verizon in anticipation of my Nexus 6 arrival (which I bought from Motorola's website). I went to the Verizon store and requested a nano sim but they refused unless I had a device that took one. I tried various stories and stores trying to get a sim with no success. I called customer service and requested a nano sim the rep said, "sure no problem," and three days later I got a micro sim in the mail. I called back and this rep said the problem was their system automatically issues the sim appropriate to the device on the account. She transferred me to technical support and the guy somehow got a nano sim order for my current device (LG G2). I bought a nano to micro adapter and today the nano sim arrived. I put it in the phone went online and activated it. No problems! I now have a nano sim ready for when my Nexus 6 arrives. I can't believe it worked, I thought I was going to have to cut my micro sim. Any way, good luck to other Verizon customers that don't have a nano sim already. I guess you can ask for tech support and hope they are cool like they were for me. 
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Closely parallels my experience.
nbajwill55 said:
It's my understanding that they can activate the Nano SIM through their computers without actually having to place it in the phone.
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Went back to the store to try this. He wasn't able to activate a nano sim for my note 3 because system said incompatible device. While he's standing there scratching his head I ask him for a pair of scissors. I look at the nano he was about to give me and I cut my micro to the same size. Throw it in the Nexus and it worked.
All set.
Ummmm yeaaaahh. I had this problem too. Coming from a Note 4, I had a micro sim so I ordered a nano knowing that is what I would need. I got the nano long before my phone arrived. Upon placing the nano in the N6 and trying to activate, VZW told me they don't support the phone and could not activate. Convinced the dude to activate the nano sim anyway but it still would not work on the VZW network. When I tried to place a call I got patched to an operator to make a global call using a credit card. Not ideal Finally I reverted back to the nano sim that I had saved from the driod turbo I bought (returned a week later) and called support level 2 once again. They guy said the sim was deactivated since it had been a couple weeks since it was active on the network. After a couple attempts, he was able to finaggle the turbos nano sim # to once again become active. I slapped that puppy in the N6 and she started working finally. Phew!
I bought a nano to micro sim adapter that I use to go between the N6 and Note 4 that works without issue. If I didn't have the nano from the turbo I am afraid I would still be without a functional N6. The VZW reps in my town are complete idiots and I am sure they wouldn't even try anything to help me out. I guess I got lucky.
The kicker here is why Google advertised this phone to work on VZW with the Verizon logo and everything! I can't believe the VZW support team are oblivious to this device. He said he "heard of the Nexus 6 but know we (they) don't support it". WTF gives!?!?!?
wtherrell said:
I called customer service, gave them the part number posted elsewhere in these threads & they sent my nano sim free of charge. Once in hand, I put it into a micro adapter and put it into my vzw galaxy S4, called customer service and they activated the Sim in my s4. Then I transferred the sim to my Nexus 6. Everything works fine once I reset network from global to LTE.
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Yes you can do that, as well. My reply to the other post still stands. If you say you need a nano for a device that doesn't need one then you won't get it lol. If you call all you have to do is say you want a nano sim for an M8 and if you go in store all you have to do is ask them to activate it on another device in their store and then swap it to your nexus 6. Can't ask for a nano sim for a micro sim device, is my point. Verizon won't go for that, but there happens to be plenty of workarounds.
I spent an hour and a half at verizon trying to get a nano. Coming from the note 3 they wouldn't give me one regardless because of their system showing only micro compatible. I went to best buy. The lady pulled out a nano sim, activated it on my account no questions. Popped it in my nexus and all worked fine. Also gave me nano to micro adapter free of charge
I bought a Moto X from a VZW store last month so already had nano sim. I popped my nano sim in my new 6 today and got service within 30 seconds. Everything works like a champ.
wtherrell said:
I called customer service, gave them the part number posted elsewhere in these threads & they sent my nano sim free of charge. Once in hand, I put it into a micro adapter and put it into my vzw galaxy S4, called customer service and they activated the Sim in my s4. Then I transferred the sim to my Nexus 6. Everything works fine once I reset network from global to LTE.
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Just to be clear, was your S4 the phone you were using prior to getting the N6? It was already active on VZW with a micro SIM when you called to activate the nano SIM?
HankStorm said:
Just to be clear, was your S4 the phone you were using prior to getting the N6? It was already active on VZW with a micro SIM when you called to activate the nano SIM?
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Yes, exactly
Activation on Verizon
I came from a S3 micro sim. I ordered a nano sim via the phone and had it activated once it arrived. While having it activated, my S3 was turned off and sim removed. I also had an issue with my N6 not being recognized. Once I explained the issue, they activated the sim alone. No issues since. I've been into the store and I've seen one tech guy with an N6.
wtherrell said:
Yes, exactly
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Thanks. Ordered my nano SIM today and will try the same approach with my S3 once it arrives so I'm ready to go once my N6 gets here.
So I spent an hour and half in Verizon today. The person I had could not get my N6 on Verizon. I pulled out my old Galaxy Nexus and activated that phone. I came home and called customer service and told them I just purchased an M8. They are sending me a nano sim. What exactly do I do when the nano sim arrives?
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Just adding this in, I bought a Sprint N6 and have been using it all day on VZW LTE and all! WOOT!

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