Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
Click to expand...
Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk
Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Click to expand...
Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk
Related
Hello, I have some big problem with my Xperia Z since yesterday:
The power button stopped working. It doesn't do anything. I can't lock the screen or unlock it. I did not drop the device or something, it just happened.
Sometimes when I press volume up, it acts like the power button and asks if I want to shutdown etc. Also I had the problem that my screen was upside down yesterday. I could not get it good and even changing the launcher did not help. Really strange, as if my sensor was completely going nuts.
Anyway, I am backing up right now, and I will try a factory reset. But this is just strange. I am running 4.2.2.
Anyone an idea what is going on?
Did you recently drop your z in to the water with the flaps open or something?
thalada said:
Did you recently drop your z in to the water with the flaps open or something?
Click to expand...
Click to collapse
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?
I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.
ArnoudAR155 said:
I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.
Click to expand...
Click to collapse
That sucks. I hope they repair it for free then...
Update: I did factory reset but it did not help
And when I turn the device off, it automatically starts again... I think I have to send it for repair then
cognosco said:
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?
Click to expand...
Click to collapse
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.
thalada said:
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.
Click to expand...
Click to collapse
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong
cognosco said:
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong
Click to expand...
Click to collapse
Just explain to them that, the flaps were closed but still water got in to the phone.
I got the same button failure when water went in during shower. Got a replacement from Sony.
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Good luck. Yes I understand. Service center folks are far from being considerate, atleast here in India. They lack knowledge and it's hard to reason with them.
Hello,
After submerging the phone under water it seems that the power button is pressed all the time.
Did anyone have this issue? Did the button start to work after a few hours?
I will try to dry it up....
It seems that all the new phones have issues. (Just switched from HTC One)
cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Hmm my phone is going to be repaired/replaced under warranty with a pink water indicator in the Netherlands so it might be just bad luck :/.
xperia z
recently i buy an xperia z second-hand with the same problem, power button and speaker i've search for flex button (power and volume with microphone and speaker ) i wait for2 days to receive the pieces, i hope it will work fine after replacement ...but the last problem will be water haw i will make battery cover overheat rezistent ,i've thinking for a solid glue or something like that but not superglue ani ideea? :laugh:
Tell me if it worked for you! I could be ordering mine too then same problem with the power button
Sent from my C6603 using xda app-developers app
Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...
cognosco said:
Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...
Click to expand...
Click to collapse
You should have contacted Sony in first hand. Now that the phone has been messed up by a third company, they can claim that the warranty is voided!
Sent from my C6603 using xda app-developers app
Same to me
I just washed my Z with clossed then I dont know how vol up key+power key stop worked so I install smart screen on app I am in Syria and there is no support here
This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.
CM17X said:
This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.
Click to expand...
Click to collapse
I got some kind or real strange behavior just a secound ago.
My Powerbutton seemed not to work even after pressing it a few times, i than called myself and it worked (first though the battery would be empty).
Afterwards it worked again, no problems whatsoever.
What could that be? It wasnt dropped or washed or whatever, indicators are white
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
I had this happen to me.
I tried with two different headsets.
Turns out both headsets were broken and the phone was fine.
Maybe that's the case for you too.
Did you try a bluetooth handset? Anyway I know you are in complicated situation but in this case the best thing is send it back to repair via warranty.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
So what did you do mate ?...send it in for warranty support ?
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
3 handset and all the same problem? 100% faulty device or jack, send it back to repair.
bramgg said:
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
Click to expand...
Click to collapse
Could be, though i had this issue before with different devices and its always the headset
Of course i guess you can't discard the phone as a culprit
Maybe you should find a way to verify it for free before sending it in for repairs
Sent from my C6906 using Tapatalk
Same case, it was dirt
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
rvzek_89 said:
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
Click to expand...
Click to collapse
The last post was 19th January, your advice might be a tad late....
@gregbradley: lol
Sent from my C6902
Watch out with sticking a needle in the headphone jack! There's some special coating in it to make it waterproof! I guess that a needle can make destroy this coating!
Sent from my C6903 using xda app-developers app
gregbradley said:
The last post was 19th January, your advice might be a tad late....
Click to expand...
Click to collapse
Not entirely too late, at least it helped me.
Been trying to find a solution for this same problem and was beginning to think a repair was needed.
Just to confirm...with a needle, after clearing out a clump of fluff sound now plays through both earphones of the 5 different headsets that wouldn't work before.
For anyone else trying to fix this problem either now or in the future, its at least worth a try.
Thanks rvzek
I've noticed that my left earplug have lower volume than the right one. Did someone had this problem?
I cannot remember what caused this, but it's only on the Sony headset and not other. Others are working fine.
A couple of weeks ago I noticed that my power button felt different on my Z1. At first I thought it was my imagination, but more and more I was sure something wasnt right.
Last week on the way to work, my colleague who also has a Z1 used my phone to look at something and his first comment was "Whats up with your power button??"
It has no definite feeling when pressing it, its almost impossible to tell if you have pressed it or not, it looks and feels recessed too.
When trying his phone it was exactly as I remembered it to be, when you push it you can feel as response (small click or resistance), on mine there is nothing!
So I contacted Sony Xperia, who were suprised by the described issue. Long story short I have to return the phone to them for a 5 - 7 day turnaround repair.
Anyone else had the same issue? Or even sent their phone back to Sony in the UK? I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
stratplayer said:
Anyone else had the same issue?
Click to expand...
Click to collapse
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
stratplayer said:
I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
Click to expand...
Click to collapse
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
eclyptos said:
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
Click to expand...
Click to collapse
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
stratplayer said:
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
Click to expand...
Click to collapse
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
eclyptos said:
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
Click to expand...
Click to collapse
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
stratplayer said:
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
Click to expand...
Click to collapse
I know but what I can do. At the moment are 10 working days. Next week I will start call them and complain to rush they asses.
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
NiM72NiK said:
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
Click to expand...
Click to collapse
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
An update on mine, it got worse and now has been sent back for warranty repair at Sony, well they use a company called SBE Ltd in the UK
I'm not very impressed to be honest, this is the first phone I've had to return to the manufacturer for repair, this was meant to be a quality product. So there is at least 3 people with the same problem, maybe more who haven't noticed. Potentially there is an issue with the design or button component.
In so cheese off as I have to use a crappy Nokia Lumia 800 Windows phone for the period it is away!
I have been looking at a Nexus 5 or Note 3 as a replacement, selling mine on eventual return from repair..
Sent from my Nexus 7 using XDA Premium HD app
I'm having issues with my volume down rocker. It is much harder to press then volume up it also doesn't have the clicking sound volume up gives when you press it. Of course I'm within my return window so I'm waiting for my replacement phone to get here so I can ship the one I currently have back
Sent from my Xperia Z1s
eclyptos said:
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
Click to expand...
Click to collapse
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
NiM72NiK said:
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
Click to expand...
Click to collapse
Ok, but if the button still working I think is not worth to open it and risk much more, BTW is not the button problem but the hardware component under the button.
Z1 button issue
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
I've seen a video on YouTube about the z
As far as the Z is concerned there are about 4 screws and the rest is glued. Front- and backside.
Now, you can guess if the phone is still waterproof after putting it back together.
Even with skilled techs and the appropriate equipment I highly doubt it.
Here is the link
http://www.youtube.com/watch?v=HPN930fohyo&feature=youtu.be
It's a German video but I think the pictures speak for themselves.
Best thing you could do is to ask the repair center for a guarantee on wich you can depend on (written of course)
Gesendet von meinem C6903 mit Tapatalk
Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
Ezzady said:
Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
Click to expand...
Click to collapse
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
---------- Post added at 07:14 PM ---------- Previous post was at 07:12 PM ----------
samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
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Yes , opening the phone for a button will be a mess and maybe is not covered by warranty so if the button working well I will not be worry about it. The day when it will not work then you will get the new button.
eclyptos said:
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
I see. I don't use the flaps because im always charge my phone using a magnetic charger. Just want to keep this phone for the best. Thanks for the tips bro. Appreciate it.
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samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
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I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
stratplayer said:
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
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Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
samarth7b said:
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
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I will tell you this next week.
Hey guys,
When I was using my Z1 today I noticed that the vibration motor was squealing sometimes and making very weird sounds... I have tried to flash a rom, reboot, nothing fixed the issues, this happens when pressing the soft keys, using the keyboard,...
Should I send it in to Sony? Will they still repair it if I have removed the ASF and unlocked the bootloader(TA backup was accidentally deleted)? Or should I just live with it?
As you might know, this is very urgent since I need my phone back as soon as possible! So I just want you guys to let me know what I should do with this...
Thanks for your input,
Noahvt
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
sm.vassallo said:
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
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Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
noahvt said:
Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
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To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
AnrgKrshn said:
To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
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I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
noahvt said:
I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
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you seem to have great customer service where you live! Wish I could say the same for India
AnrgKrshn said:
you seem to have great customer service where you live! Wish I could say the same for India
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Ah, I want too for Indonesia xD
I got the phone new monday
I've done testing and I have no sound on the main microphone
It just replays recorded noise
Is it hardware or is there a known fix to this issue ?
thanks
If it's a new phone, you should probably just return it and ask for another... Someone on a finnish forum was complaining about the same issue of microphone not working and said that he got a new phone from the store and the problem was gone.
Maybe Sony has had a bad batch?
Hello! I have the same problem...
Does anybody know if is a software of hardware issue?
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
vofferz said:
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
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Yes I send it back for a replacement
florin1z said:
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
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That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
VHollund said:
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
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Click to collapse
ok, thank you! I will try to send it in a service to replace the microphone
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
florin1z said:
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
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I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Mabild said:
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
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I recommend you go in a service to get it dissasembled. Thatrubber you just get it off and put in with the hole over the mic hole, not covering it. But if you have warranty i reccomend you get one new
If you do this you will void your warranty and it will not be water ressistant anymore
It took more than a month from the order but i received a new one yesterday and it has passed the tests
It seems to be a great little phone, I just wish the camera was better
It's very grainy and my 2016 samsung A3 took better pictures with only 13M rear camera
Decided to stay on Oreo for now since Pie does'nt seem to fix the grainyness